1268 Cells courses in Cardiff delivered On Demand

Unlock your creative prowess in the exhilarating realm of game development through this course. This step-by-step guide empowers you to grasp the nuances of crafting captivating 2D games using Python and the robust Pygame library. Understanding of concepts such as control flow, data structures, and object-oriented programming would be beneficial.

This second-edition JavaScript course covers fundamental concepts, including variables, data types, functions, and control flow, as well as advanced topics such as object-oriented programming, modules, and testing. With practical projects and clear explanations, learners can gain a solid understanding of the language and develop their skills.

Outline: This course discusses various aspects of thermal performance and condensation risk of glazed systems in some detail, and identifies key British, European and CWCT standards and guides relevant to those issues. The course has a significant engineering and physics content. Target audience: This course is intended for those with an interest in understanding thermal and condensation performance of glazed facades, and those who wish to specify thermal performance at an advanced level. This course is focused on the thermal and condensation of glazed systems. If you are more interested in the thermal and condensation performance of built-up walls, we recommend attending the built-up walls thermal course (C107). Learning objectives: Overview of building regulations requirements How heat moves through a wall Understand how window and curtain wall U-values are calculated, and factors affecting performance Understand how glazing U-values are calculated, and factors affecting performance Fundamentals of condensation Assessment: Assessment will be via a series of multiple-choice questions following the course, The assessment is timed and must be passed in order to receive a CPD certificate for the course, If the assessment is failed, one re-take will be permitted. Prerequisites: None, although C201 Introduction to contemporary cladding and façade systems is recommended. Course availability:  16 September - 13 October 2024 Lecture time: 1/2 day Price:  Member price Non-Member price £90 + VAT £180 + VAT

If you want to enhance your problem-solving and decision-making abilities with ChatGPT's predictive capabilities, streamline your communication, and improve efficiency in professional/personal settings, this course is for you. Acquire the skills to train and fine-tune ChatGPT for specific applications and industries.

Course Highlights: Course Type: Self-Paced Online Learning Total Qualification Time: 60 hours Guided Learning: 55 hours Accreditation: Pearson Edexcel Qualification: Nationally Recognised Qualification Study Materials: High-Quality E-Learning Study Materials Assessment: Internally graded and externally verified Access: 1 Year Access Certificate: Certificate upon completion of the official exam (hard copy) Tutor Support: Paid Tutor Support Customer Support: 24/7 live chat available Entry Level 2 Functional Skills English Training Course This Functional Skills Entry Level 2 English Course is governed by Ofqual, accredited by Pearson Edexcel making it a nationally recognized credential that will improve your CV while helping you stand out from the rest of the applicants. You will be able to enhance your overall English speaking, listening, writing and reading skills via a range of well-designed and updated course materials. Upon successful completion of this course, you will be prepared with the necessary English skills to advance to this qualification’s higher levels. Why is this course right for you? This comprehensive Functional Skills Entry Level 2 English Course is suitable for: Anyone looking to secure a skill-oriented job Anyone who wants to enhance their English communication skills People of all ages and academic backgrounds Anyone who wants to advance to functional skills level 1 or 2 Anyone who wants to take GCSE English Anyone seeking to add a certified qualification to their university application Anyone aspiring to accelerate their career in this as an English instructor or teacher Anyone who wants to gain in-depth knowledge of functional skills in English Whether you are a beginner into the field of functional English or any professional seeking to reinforce your expertise in basic English, this Functional Skills Entry Level 2 English will set you up with the advanced skills to boost your career profile. EXAM Booking & Results Details You can decide the exam date and place according to your convenience. Awarding Body Paper-Based Exam in Centre Results Pearson Edexcel Book within 15 days Get results in 20 working days *Offline examinations will be held at our Swindon and London centres Please contact us for more information.  Functional Skills Entry Level 2 English Qualification Purpose and Outcomes This Functional Skills Entry Level 2 English Qualification will help you to: Listen, comprehend, and react to verbal communication in a variety of scenarios Develop an understanding of common words and their effects Use that understanding of common words in various contexts Read common texts at work and in daily life accurately Gain the confidence to read more widely Write common texts and documents clearly and effectively Show a firm command of spelling, punctuation, and grammar Course Curriculum Identify and extract the main information and detail from short explanations Make requests and ask clear questions appropriately in different contexts Respond appropriately to straightforward questions Follow the gist of discussions Clearly express straightforward information and communicate feelings and opinions on a range of straightforward topics Make appropriate contributions to simple group discussions with others about a straightforward topic Read correctly words designated for Entry Level 2 (see Annexe C) Understand the main points in texts Understand organisational markers in short, straightforward texts Use effective strategies to find the meaning of words and check their spelling (e.g. a simple dictionary, spell-checker) Read and understand sentences with more than one clause Use illustrations, images and captions to locate information Use basic punctuation correctly (e.g. full stops, capital letters, question and exclamation marks) Form regular plurals Use the first and second letters to sequence words in alphabetical order Spell correctly words designated for Entry Level 2 (see Annexe C) Communicate information in words, phrases and simple sentences Complete a form asking for personal information (e.g. first name, surname, address, postcode, age, date of birth) Write in compound sentences, using common conjunctions (e.g. or, and, but) to connect clauses Use adjectives and simple linking words in the appropriate way How This Course Will Work? This Functional Skills Entry Level 2 English course will help you build a solid foundation in english. Throughout the course, it will provide you with various learning materials and activities to enhance your understanding of these subjects. Initial Assessment: To identify the current level of a student's abilities and recommend the appropriate course to enrol in upon completion. Diagnostic Assessment: Identifies skill gaps and produces an individual learning plan Learning Resources: Comprehensive video tutorials, practice quizzes & topic-based tests Progress Tracker: To record your progress in the course Free Mock Test: Access our free mock test facility for professional feedback and to prepare for the final exam. Entry Requirement This Functional Skills Entry Level 2 English qualification is available to all students of all academic backgrounds; no experience or previous qualifications are required. Exam Structure The Pearson Edexcel Functional Skills Qualification in English at Entry Level 2 comprises a writing and reading assessment that is externally set, internally graded, and externally verified by the exam body. The listening and speaking assessment is, however, internally set. Your exam results will be forwarded to the awarding body’s internal verifier once you finish the exam. The writing and reading assessment is available as paper-based for which you will be required to appear for the exam at our designated office in London or Swindon on the exam day. You will be required to take the speaking, listening, and communicating assessment via Zoom. You need to be registered for the exam three weeks prior to the exam date. The Pearson Edexcel Functional Skills Qualification in English at Level 2 consist of 3 exams, these are Reading, Writing and Speaking, Listening and Communicating. Speaking, Listening and Communicating (SLC) Exam Awarding Body Duration Number of Marks Pearson Edexcel Up to 25 minutes Pass/Fail SLS Exam Pearson Edexcel: Speaking, listening and communicating are assessed through one 5-minute presentation and linked question and answer session in groups of three to five and one 15-minute formal discussion together in groups of three to five learners. This exam will be conducted via Microsoft Teams. Reading Exam Awarding Body Duration Number of Marks Pass Mark Pearson Edexcel 45 minutes 16 65% Reading is assessed through a test consisting of multiple-choice, short open-response and medium open-response questions. Writing Exam Awarding Body Duration Number of Marks Pass Mark Pearson Edexcel 45 minutes 34 63% Reading/Writing Exam Pass Mark: Learners are required to achieve an overall percentage of marks mentioned in the above table to pass the English reading exam. However, the awarding process will determine specifically where the pass mark sits for each assessment version. Therefore, the pass mark may vary between assessments. Progression Opportunities in this Functional Skills Entry Level 2 English Qualification Upon achieving the Pearson Edexcel Functional Skills Qualification in English at Entry Level 2, you can: Progress to Level 1 and Level 2 Study GCSE English Advance to further vocational studies Access a wide range of professions within your chosen field Recognised Accreditation This Functional Skills Entry Level 2 English has been independently accredited by Pearson Edexcel also regulated by Ofqual. The Office of Qualifications and Examinations Regulation (Ofqual) is responsible for regulating qualifications, assessments, and examinations in England. Pearson Edexcel is the most prestigious awarding body, for an academic and vocational qualifications. Pearson Edexcel qualifications are regulated by Ofqual and recognised by universities and employers across the world. Certificate of Achievement You will be rewarded with an Ofqual Regulated Pearson Edexcel Functional Skills Qualification in English at Entry Level 2 (depending on what you choose as an accreditation) upon successful completion of this Functional Skills Entry Level 2 English and passing the assessments. A certified hard copy of this qualification will be posted at your given address which is accepted by employers and universities across the globe. You can flaunt this qualification in your CV which will give you a competitive advantage over others in case of securing a job.  FAQs What are functional skills? Functional skills are practical skills in Maths, English, and ICT that enable people to apply their knowledge to real-life situations. These skills are designed to provide learners with the essential knowledge needed to succeed in the workplace and in their personal lives. Functional Skills are recognised qualifications in the UK and are offered at different levels, including Entry Level, Level 1 and Level 2. What is the difference between entry-level and level 1 and 2 functional skills? Both are recognised qualifications, but levels 1 and 2 are more advanced levels that will provide you with comprehensive skills and knowledge while entry-level courses are an introduction and basic level qualification to go to subsequent levels. Is it required to complete entry-level qualifications to move onto a level? No, you are not obliged to complete entry-level courses before moving on to higher levels. However, entry-level courses serve as a starting point for acquiring basic skills and knowledge that will help you strive and boost your chances of securing better marks at higher levels. Are functional skills qualifications recognised and accepted in the UK? Yes, functional skills qualifications are an accepted part of all apprenticeship standards and a way to progress to further education in the UK. Do I have to physically appear for the exam? Yes, for the writing and reading assessment, you will be required to appear for the exam at our designated office in London or Swindon on the exam day. You will be required to take the speaking, listening, and communicating assessment via Zoom. Do I have to register for the exam? Yes, you need to be registered for the exam three weeks prior to the exam date. What is the assessment procedure for an entry-level 2 English course? This course comprises a writing and reading assessment that is externally set, internally graded, and externally verified by the exam body. The listening and speaking assessment is, however, internally set. Your exam results will be forwarded to Pearson Edexcel's internal verifier once you finish the exam. If you pass all three components, you'll be able to receive the qualification certificate from the awarding body. How to pass the Functional Skills English entry level 2 exam? Tips for preparing for the exam include understanding the exam format, practising regularly, mastering the basics and managing time well during the exam, and seeking help from a teacher or tutor. To assist you in gaining the skills and knowledge required to pass the exam, Lead Academy offers 24/7 tutor support. As a result, you will be adequately prepared to ace the exam. Can I take entry-level courses online? Yes, you can take functional skills entry-level courses online. Lead Academy offers an extensive range of entry-level courses from level 1 to 3, available for both English and Maths. Are Functional skills easier than GCSE? Functional Skills qualifications may require hard work and revision, but they can be a better fit for students who have found Maths and English challenging. Unlike GCSEs, Functional Skills qualifications are flexible and designed to meet the needs of diverse learners, making them more adaptable to different learning styles. What will I get after finishing the course? After successfully completing the Entry Level 2 English course, you will receive a Pearson Edexcel Functional Skills Qualification in English at Entry Level 2 (depending on what you choose as an accreditation) that is highly regarded by universities and employers across the UK.

Microsoft Office 2016 Essentials is one of our best selling and most popular course. This course is suitable for anyone aspiring to or already working in Microsoft Office and looks at skills needed to improve in relevant industry or Microsoft Office. By taking this course you will gain the necessary skills to perform effectively in this field. The Microsoft Office 2016 Essentials is organised into 97 modules and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 16 hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Course Content Excel 2016 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 Word 2016 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Workbooks - Microsoft Word 2016 (Beginner) Workbooks - Microsoft Word 2019 00:00:00 PowerPoint 2016 PowerPoint Interface Navigate the PowerPoint Environment 00:28:00 View and Navigate a Presentation 00:15:00 Create and Save a PowerPoint Presentation 00:13:00 Use PowerPoint Help 00:10:00 Presentation Basics Select a Presentation Type 00:08:00 Edit Text 00:13:00 Build a Presentation 00:27:00 Formatting Format Characters 00:11:00 Format Paragraphs 00:16:00 Format Text Boxes 00:09:00 Inserting Options Insert Images 00:10:00 Insert Shapes 00:15:00 Working with Objects Edit Objects 00:16:00 Format Objects 00:06:00 Group Objects 00:04:00 Arrange Objects 00:07:00 Animate Objects 00:07:00 Table Create a Table 00:09:00 Format a Table 00:03:00 Insert a Table from Other Microsoft Office Applications 00:06:00 Charts Create a Chart 00:10:00 Format a Chart 00:10:00 Insert a Chart from Microsoft Excel 00:05:00 Review and Presentatin Review Your Presentation 00:11:00 Apply Transitions 00:05:00 Print Your Presentation 00:05:00 Deliver Your Presentation 00:08:00 Access 2016 Introduction to Access Orientation to Microsoft Access 00:39:00 Create a Simple Access Database 00:10:00 Get Help and Configure Options in Microsoft Access 00:06:00 Modify Data Modify Table Data 00:17:00 Sort and Filter Records 00:05:00 Working with Queries Create Basic Queries 00:15:00 Sort and Filter Data in a Query 00:14:00 Perform Calculations in a Query 00:08:00 Access Forms Create Basic Access Forms 00:07:00 Work with Data on Access Forms 00:23:00 Working with Reports Create a Report 00:23:00 Add Controls to a Report 00:12:00 Enhance the Appearance of a Report 00:05:00 Prepare a Report for Print 00:03:00 Organize Report Information 00:15:00 Format Reports 00:12:00 Assignment Assignment - Microsoft Office 2016 Essentials 3 weeks, 3 days Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

This comprehensive course unlocks the boundless potential of LangChain, Pinecone, OpenAI, and LLAMA 2 LLM, guiding you from AI novice to expert. Dive into 15 different practical projects, from dynamic chatbots to data analysis tools, and cultivate a profound understanding of AI, empowering your journey into the future of language-based applications.

Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

This course helps you prepare for your CISSP certification. In this course, we will be discussing CISSP? Certification Domain 6 - Security Assessment and Testing. This course focuses on how we assess and test the security measures we have in place; this is done to ensure we are as secure as we think we are and to improve our security posture. Domain 6 makes up 12% of the exam questions.

This Functional Skills Maths Entry Level 1 course will assist you in displaying a solid understanding of the foundational concepts and basic principles of mathematics appropriate to the level, as well as the ability to use mathematical reasoning to solve routine issues in everyday contexts. Course Highlights: Course Type: Self-Paced Online Learning Total Qualification Time: 58 hours Guided Learning: 55 hours Accreditation: Pearson Edexcel Qualification: Nationally Recognised Qualification Study Materials: High-Quality E-Learning Study Materials Assessment: Internally graded and externally verified Access: 1 Year Access Certificate: Certificate upon completion of the official exam (hard copy) Tutor Support: Paid Tutor Support Customer Support: 24/7 live chat available Functional Skills Entry Level 1 Maths Course This Functional Skills Entry Level 1 Maths Course is regulated by Ofqual and accredited by Pearson Edexcel making it a nationally recognised qualification that will enhance your CV, helping you stand out from the rest of the candidates. You will acquire knowledge about the number system, common measures, geometry and handling data. Upon successful completion of this course, you will be able to apply your foundational mathematics knowledge in a range of practical scenarios. Why is this course right for you? This comprehensive Functional Skills Maths Entry Level 1 Course is suitable for: Anyone looking to secure a skill-oriented job People of all ages and academic backgrounds Anyone who wants to progress to functional skills level 1 or 2 Anyone who wants to take GCSE maths Anyone seeking to add a certified qualification to their university application Anyone aspiring to accelerate their career in this sector Anyone who wants to gain in-depth knowledge of functional skills in mathematics Whether you are a beginner into the field of functional maths or any professional seeking to reinforce your expertise in functional skills maths, this Functional Skills Maths Entry Level 1 Course will set you up with the advanced skills to boost your career profile. EXAM Booking & Results Details You can decide the exam date and place according to your convenience. Awarding Body Paper-Based Exam in Centre Results Pearson Edexcel Book within 15 days Get results in 20 working days *Offline examinations will be held at our Swindon and London centres. Please contact us for more information. Functional Skills Entry Level 1 Maths Qualification Purpose and Outcomes This Functional Skills Entry Level 1 Maths Qualification will help you to: Develop confidence in their application of basic mathematics concepts and abilities. Prove their understanding by using their abilities and expertise to complete easy tasks or simple mathematical equations. Acquire comprehensive problem-solving and underpinning skills to utilise mathematics in the course of everyday life. Course Curriculum Read, write, order and compare numbers up to 20 Use whole numbers to count up to 20 items, including zero Add numbers which total up to 20, and subtract numbers from numbers up to 20 Recognise and interpret the symbols +, – and = appropriately Recognise coins and notes and write them in numbers with the correct symbols (£ & p), where these involve numbers up to 20 Read 12-hour digital and analogue clocks in hours Know the number of days in a week, months and seasons in a year; be able to name and sequence Describe and make comparisons in words between measures of items including size, length, width, height, weight and capacity Identify and recognise common 2-D and 3-D shapes, including circles, cubes, rectangles (including squares) and triangle Use everyday positional vocabulary to describe position and direction, including left, right, in front, behind, under and above Read numerical information from lists Sort and classify objects using a single criterion Read and draw simple charts and diagrams, including a tally chart, block diagram/graph How This Course Will Work? This Functional Skills Entry Level 1 Maths course will help you build a solid foundation in mathematics. Throughout the course, it will provide you with various learning materials and activities to enhance your understanding of these subjects. Initial Assessment: To identify the current level of a student's abilities and recommend the appropriate course to enrol in upon completion. Diagnostic Assessment: Identifies skill gaps and produces an individual learning plan Learning Resources: Comprehensive video tutorials, practice quizzes & topic-based tests Progress Tracker: To record your progress in the course Free Mock Test: Access our free mock test facility for professional feedback and to prepare for the final exam. Entry Requirement This Functional Skills Entry Level 1 Maths qualification is available to all students of all academic backgrounds; no experience or previous qualifications are required. Exam Structure The Functional Skills Pearson Edexcel Qualification in Mathematics Level 1 consist of one externally assessed assessment that comprises two sections- a non-calculator section (calculator prohibited) and a calculator section (calculator permitted). The assessments are available as paper-based and onscreen, on-demand assessments. Section A (Non-calculator) Awarding Body Exam Duration Total Marks Questions Cover Pearson Edexcel 2o minutes 6 25% Section B (Calculator) Awarding Body Exam Duration Total Marks Questions Cover Pearson Edexcel 1 hour 18 75% Each Maths assessment is designed to enable a minimally competent learner to achieve a pass mark of 36 out of 60. However, the awarding process will determine specifically where the pass mark sits for each assessment version. Therefore, the pass mark may vary between assessments. Recognised Accreditation Pearson Edexcel is the most prestigious awarding body, for an academic and vocational qualifications. Pearson Edexcel qualifications are regulated by Ofqual and recognised by universities and employers across the world. Certification You will be rewarded with an Ofqual Regulated Pearson Edexcel Functional Skills Entry Level 1 (depending on what you choose as an accreditation) upon successful completion of this Functional Skills English Entry Level 3 Course and passing the assessments. A certified hard copy of this qualification will be posted at your given address which is accepted by employers and universities across the globe. You can flaunt this qualification in your CV which will give you a competitive advantage over others in case of securing a job. FAQs The Functional Maths level 1 Course is equivalent to? The Level 1 course is a fundamental level of proficiency in English, Maths, and ICT that is equivalent to a GCSE grade 1 to 3 (formerly G to D grades). It is a nationally recognised qualification in the UK that provides an alternative to GCSEs for individuals who still need to pass these subjects during their secondary education. Why should I take the Functional Skills Maths instead of the GCSE Maths? The functional maths course is comparatively easier than the GCSE math and additionally the value of it is also more than the GCSE math course. However, you should select the course that suits your needs, as both courses provide different values at different places. Which one is more difficult between Functional and GCSE Maths courses? The functional skills Maths course is more flexible than the GCSE math course since you have to sit for the official exam in the GCSE courses. What is the Difference between Functional Skills and GCSE? A Functional skills course develops for the one who wants to learn Math, English and ICT for individual achievement in daily work place and on the other hand, GCSE focuses on theories and tests your academic ability. How will I access the functional skills Maths level 1 course after payment? A confirmation email will be sent to your registered email after payment. Hereafter anytime, you can start your learning journey with Lead Academy. Will I get access to the Course if my location is outside the UK? Yes, you can. Since it is an e-learning course, anyone from anywhere can enrol in our courses. What is an Accredited course? The professional body approves the procedures if any e-learning platform claims its courses are accredited. What is the benefit of doing an accredited course? You will only realize the benefit of having an accredited certificate once you face the corporate world. As employees, job places, and more value the accredited certificate, you must own this certificate by doing the course with us.