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561 Catering Management courses delivered Online

Professional Waiter Training Course - CPD Accredited

By Wise Campus

Do you want to get into the waiter profession or enhance your waiter abilities? Our waiter training coursewill assist you in developing the knowledge and skills required to work as a waiter. The waiter training course is designed to provide participants with a thorough grasp of the waiter. This waiter training course includes sanitary procedures, cleanliness, and food service procedures. Additionally, this waiter training course is ideal for enhancing your position, developing your communication skills, and building relationships with clients. Moreover, this waiter training course will help you comprehend VIP service, waiter upkeep, and food handling. The waiter training course supports effective problem-solving in handling challenging circumstances. Join our waiter training courseto boost productivity and improve organization and effectiveness at work! Main Course: Waiter Training Free Courses are including with this Waiter Training: Waiter Training Course Along with The Waiter Training: Waiter Course, We Offer a free Level 5 Professional Chef Course Along with The Waiter Training: Waiter Course, We Offer a free Hotel Management Course Along with The Waiter Training: Waiter Course, We Offer a free Restaurant ManagementCourse Special Offers of this Waiter Training: Waiter Training Course This Waiter Training: Waiter Training Course includes a FREE PDF Certificate. Lifetime access to this Waiter Training: Waiter Training Course Instant access to this Waiter Training: Waiter Training Course Get FREE Tutor Support to this Waiter Training: Waiter Training Cours Waiter Training: Waiter Training Giving participants a complete understanding of Waiter was the aim of the Waiter: Waiter Training Course. This course on waiter training will cover a wide range of service categories and open lines of communication with various clientele. After finishing this waiter training, you'll be able to serve food safely and maintain food quality. Additionally, waiter training will instruct you on how to resolve complaints. You will be an expert at maintaining personal hygiene and health regulations after finishing this course on waiters. Who is this course for? Waiter Training: Waiter Training This Waiter: Waiter Training Course is accessible to learners with no prior waiter experience. Requirements Waiter Training: Waiter Training To enrol in this Waiter Training: Waiter Course, students must fulfil the following requirements. To join in our Waiter Training: Waiter Course, you must have a strong command of the English language. To successfully complete our Waiter Training: Waiter Course, you must be vivacious and self driven. To complete our Waiter Training: Waiter Training Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Waiter: Waiter Training Course.

Professional Waiter Training Course - CPD Accredited
Delivered Online On Demand1 hour 12 minutes
£12

Catering Assistant Manager

4.7(160)

By Janets

Register on the Catering Assistant Manager today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion. The Catering Assistant Manager is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Catering Assistant Manager Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Catering Assistant Manager, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Module 1: An Overview of Catering Business An Overview of Catering Business 00:17:00 Module 2: Laws and Legislations Regarding food Safety and Hygiene Laws and Legislations Regarding food Safety and Hygiene 00:18:00 Module 3: Food Safety and Hygiene Food Safety and Hygiene 00:18:00 Module 4: Food Safety in Catering Food Safety in Catering 00:24:00 Module 5: Management of Food and Beverage Operations Management of Food and Beverage Operations 00:22:00 Module 6: Marketing and Human Resource Marketing and Human Resource 00:18:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Catering Assistant Manager
Delivered Online On Demand1 hour 57 minutes
£25

Food Hygiene Management

By NextGen Learning

Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Food Hygiene Management. This Food Hygiene Management is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding course to improve your pertinent skills. In this easy-to-digest Food Hygiene Management course, you will get exclusive training, which will enable you to stand out in this competitive market. However, the Food Hygiene Management course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch course curriculum comprises basic to advanced levels of modules that will increase your skillsets. After completing this Programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying career, then enrol in our course today! What will make you stand out? On completion of this online course, you will gain: CPD QS Accredited After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. The substantial Food Hygiene Management is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enrolling in this course just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Food Hygiene Management and explore the key topics such as: Food Hygiene Management Module 1: Food Hygiene and Safety: Legislation Module 2: Bacteria and Microbiological Hazards Module 3: Physical, Chemical and Allergenic Hazards Module 4: Food Storage Module 5: Display and Service for Maintaining Food Safety and Hygiene Module 6: Personal Hygiene Module 7: HACCP and Food Premises Module 8: Cleaning Module 9: Reopening and Adapting Your Food Business During COVID-19 Therefore, reinforce your knowledge and furnish your skills by enrolling in our course. Take one step closer to achieving your goal. Show off your new skills with a certificate of completion Once you complete the Food Hygiene Management course, you will be eligible to request a digital certificate for free. For Printed Transcript & Hardcopy Certificate- 4.99 GBP (Inside the UK Postal Fee) 8.99 GBP (International Delivery Fee) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Food Hygiene Management Course the Right Option for You? This course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this Food Hygiene Management course. Requirements Without any formal requirements, you can delightfully enrol in this course. Career path The aim of this exclusive Food Hygiene Management course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.

Food Hygiene Management
Delivered Online On Demand5 hours
£12

Diploma in Event Management

4.3(43)

By John Academy

Description: Event management can be a highly profitable venture for anyone if they have the right organization and time management skills. As such if you want to make money and would like to develop these skills, this Diploma in Event Management course is perfect for you. In this course you will look into the background work that goes into planning an event and that's why you start by learning about different types of events like awards, charity, holidays, conferences and seminars. Following that you brainstorm the event's purpose, theme, types of entertainment and more. You will further look into staffing and finding the right vendors for your event. Near the end you discover more about how to finalize plans, carry out administrative tasks, organization and post event activities. When managing an event or a party you need to listen to your clients needs and follow through with those demands. Getting this course now will help you accomplish those tasks by providing you with the groundwork you need. Who is the course for? Individuals seeking to start their own company in the event management business People interested in learning more about organising their parties Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diploma in Event Management is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Event management Party planner Charity fundraiser organiser Tourism officer Diploma in Event Management - Updated Version Introduction to Event Management 00:26:00 Role of an Event Planner 00:33:00 Event Classification 00:30:00 Events and Clients 00:20:00 Steps to Plan an Event 00:29:00 Invitation to the Event 00:27:00 Event Marketing 00:33:00 Catering at Events 00:24:00 Event Decorations 00:27:00 Cleaning and Waste Disposal 00:22:00 Event Security 00:18:00 Developing an Event Planning Business 00:25:00 Diploma in Event Management - Old Version Module one - Getting Started 01:00:00 Module Two - Types of Events 01:00:00 Module Three - Brainstorming 01:00:00 Module Four - Types of Entertainment 01:00:00 Module Five - Support Staff 01:00:00 Module Six - Technical Staff 01:00:00 Module Seven - Vendors 00:30:00 Module Eight - Finalize The Plan 01:00:00 Module Nine - Administrative Tasks 01:00:00 Module Ten - Get Organized 01:00:00 Module Eleven - Post Event Activities 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Diploma in Event Management- Activities 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Diploma in Event Management 00:20:00 Final Exam Final Exam- Diploma in Event Management 00:20:00

Diploma in Event Management
Delivered Online On Demand17 hours 24 minutes
£25

Construction Management Part - 2

By iStudy UK

Course Description Get instant knowledge from this bite-sized Construction Management Part - 2 course. This course is very short and you can complete it within a very short time. In this Construction Management Part - 2 course you will get fundamental ideas of construction management, the key strategy of construction materials management, construction procurement and so on. Enrol in this course today and start your instant first step towards planning and management of equipment. Learn faster for instant implementation. Learning Outcome Familiarise with planning and management of equipment Understand construction materials management Gain in-depth knowledge of the vendor analysis in construction management Deepen your understanding of construction procurement Understand stock control How Much Do Construction Managers Earn? Senior - £89,000 (Apprx.) Average - £59,000 (Apprx.) Starting - £38,000 (Apprx.) Requirement Our Construction Management Part - 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Construction Management Part - 2 Planning and Management of Equipment 00:29:00 Construction Materials Management 00:19:00 Vendor Analysis in Construction Management 00:21:00 Construction Procurement 00:16:00 Stock Control 00:19:00 Assignment Assignment - Construction Management Part - 2 00:00:00

Construction Management Part - 2
Delivered Online On Demand1 hour 44 minutes
£25

Party Planning and Events Management Diploma

By iStudy UK

Want to be an event manager? Or want to enhance your skills of managing any event? Then enrol the Party Planning and Events Management Diploma course and learn the techniques of surprising anyone through innovative event management. Event Management has become a lucrative job nowadays. An event manager can create the smile for the children, brides or birthday girls. Want to arrange an adorable event for your princess? Or want to work as an event planner? Then the course is the best option for you. The course introduces you to the elements and concepts that will help you to organise an event successfully. You will learn to arrange any kinds of the party including children's party, launch party, hen party, wedding ceremony, surprise party, funeral, baby shower, business seminar, Christmas party, and more. Shortly, the course covers everything for managing an event such as time management, decoration, greetings, managing people, food and catering, and others. After studying the course, you will be able to arrange any kinds of events. What Will I Learn? Know the elements to make a successful event Plan an event Requirements No prior knowledge or experience assumed or necessary Introduction Introduction FREE 00:01:00 Events Management 00:11:00 Party Type Ideas FREE 00:13:00 Theming, Types, Tips Theming an event 00:07:00 The Psychology 00:08:00 Childrens parties 00:06:00 Qualities needed 00:06:00 Shoestring Budgets 00:04:00 Home Party Tips 00:07:00 Conclusion Conclusion 00:05:00

Party Planning and Events Management Diploma
Delivered Online On Demand1 hour 8 minutes
£25

Food Safety In Catering, Level 1

5.0(50)

By Pochat Training

Highfield Level 1 Award In Food Safety In Catering (RQF) Half day course Food business operators are required by law, to ensure that food handlers receive appropriate supervision and instruction/training in food hygiene in line with their work activity and should enable them to handle food safely This Level 1 Award in Food Safety in Catering helps to prepare people for working in a low-risk role, where some food handling takes place. Course Contents: The Importance of Food Safety Legal responsibilities of food handlers Personal hygiene Contamination and cross contamination The importance of keeping one's work areas clean Pest control Basic bacteriology Benefits of this course: Businesses have a duty to their customers to produce food that is safe for consumption. There are one million cases of food poisoning in the UK each year. More than 6,000 are admitted to hospital. In 2014/2015, businesses in Chesterfield were issued 344 written enforcement notices. Derby received 1,116. Doing our Ofqual regulated, nationally accredited course ensures that nothing of importance is left out. EU and UK regulations state that all food handlers must receive appropriate training in food safety practices relevant to their duties. The Food Standards Agency says that 'Food business operators are required by law, to ensure that food handlers receive appropriate supervision and instruction/training in food hygiene in line with their work activity and should enable them to handle food safely’. This Highfield Level 1 Award in Food Safety in Catering (RQF) is a nationally accredited qualification especially suitable for people working in, or planning to work in, the food retail industry where some food handling takes place Accredited, Ofqual regulated qualification: This Level 1 Food Safety in Catering training course is a nationally recognised, Ofqual regulated qualification accredited by Highfield Qualifications. This means that you can be rest assured that your level 1 Food safety in Catering certificate fulfils the legal requirements and is a very good way to make sure your low-risk employees are trained appropriately in Food Safety. The Ofqual Register number for this course is 603/2615/3

Food Safety In Catering, Level 1
Delivered in Chesterfield or Online + more
£85

Waiter Training Online Course

By Online Training Academy

Step into a world where exceptional service is the hallmark of excellence. Our unique online training programme for waiters is designed to transform your approach to the art of dining. Whether you're just starting or looking to refine your skills, this course provides an invaluable foundation in the subtleties of superior service. From understanding the intricacies of the food service business to mastering the nuances of creating a remarkable first impression, you'll gain insights that set you apart in the bustling world of hospitality. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Embrace the journey towards becoming an indispensable asset to any dining establishment. Learn the secrets of maintaining composure and extending genuine friendliness under pressure. Discover the essential practices of personal health, hygiene, and sanitary food handling that ensure safety and satisfaction for every guest. Equip yourself with the knowledge of the products you serve, the sequences that define seamless service, and the additional responsibilities that make you a versatile and dependable team member. This comprehensive training goes beyond the basics, offering guidance on supervisory roles and safety considerations to mould you into a well-rounded, confident, and capable individual ready to enhance any dining experience. Join us and elevate your service to extraordinary levels. Course Curriculum Module 01: Facts about Food Service Business and waiters Module 02: The First Impression You Make Module 03: Calmness & Friendliness Module 04: Personal Health and Hygiene Module 05: Sanitary Food Handling Module 06: Personal Skills Module 07: Product Knowledge and Service Module 08: Service Sequences Module 09: Additional Responsibilities Apart from Food Serving Module 10: Supervisory Responsibilities Module 11: Safety Considerations Learning Outcomes: Understand key facts about the food service industry and waiter roles. Make a positive first impression in a service environment. Maintain calmness and demonstrate friendliness with customers. Uphold personal health and hygiene standards in food service. Apply sanitary food handling techniques to ensure safety. Develop essential personal skills for effective food service. CPD 10 CPD hours / points Accredited by CPD Quality Standards Waiter Training Online Course 2:45:09 1: Module 01: Facts about Food Service Business and waiters 12:26 2: Module 02: The First Impression You Make 07:32 3: Module 03: Calmness & Friendliness 11:28 4: Module 04: Personal Health and Hygiene 10:45 5: Module 05: Sanitary Food Handling 14:52 6: Module 06: Personal Skills 14:13 7: Module 07: Product Knowledge and Service 18:15 8: Module 08: Service Sequences 23:02 9: Module 09: Additional Responsibilities Apart from Food Serving 19:35 10: Module 10: Supervisory Responsibilities 20:05 11: Module 11: Safety Considerations 11:56 12: CPD Certificate - Free 01:00 Who is this course for? Individuals new to the food service industry. Waiters seeking to improve their service skills. Hospitality students wanting practical industry knowledge. Restaurant staff aiming for career advancement. Food service supervisors needing comprehensive training. Career path Waiter Restaurant Supervisor Food Service Manager Hospitality Trainer Banquet Server Catering Assistant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Waiter Training Online Course
Delivered Online On Demand3 minutes
£12

Diploma in Housekeeping Management

4.3(43)

By John Academy

Diploma in Housekeeping Management Description The Diploma in Housekeeping Management is designed to prepare you for a management role within the hospitality industry. Housekeeping covers all the essential areas of room maintenance and cleaning in a hotel, to ensure that guests feel welcome and at home. This CPD accredited online course will benefit anyone who wishes to work in the housekeeping department of a hotel. In addition, it is perfect for those who want to understand the basics of managing a household. This housekeeping management course will focus on essential housekeeping training duties, such as laundry operations, health and safety, cleaning. It will also cover lessons on staffing, budgeting and inventory control. Furthermore you will be able to look at the role hospitality plays in meeting the evolving demands of today's customer. As you complete each module, you will develop key skills in hotel housekeeping and will expand your knowledge of the procedures involved in this role. On course completion, you will receive a certificate of achievement which you can use to advance your career prospects in this field. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Diploma in Housekeeping Management Course for? The Diploma in Housekeeping Management course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Diploma in Housekeeping Management Introduction to Housekeeping 00:30:00 Housekeeping Principles 00:15:00 An Overview of Hotel Industry 00:18:00 Introduction to Hospitality Management 00:23:00 Management of Housekeeping, Engineering and Security Operations 00:27:00 Understanding Staff Duties 00:45:00 Cleaning 00:30:00 Inventory Control 00:45:00 Planning & Organising the Housekeeping Department 00:30:00 Understanding Budgeting 00:45:00 Carpet Maintenance 00:30:00 Wall, Ceiling and Window Cleaning and Maintenance 00:30:00 Staffing 00:45:00 Standard Operational Procedures in Hotel Housekeeping 00:15:00 Management of Service Quality in the Hospitality Industry 00:20:00 Laundry Operation in Hotel 00:30:00 Health and Safety 00:20:00 E-Hospitality and Technology 00:22:00 Customer Satisfaction 00:23:00 Mock Exam Mock Exam - Diploma in Housekeeping Management 00:20:00 Final Exam Final Exam - Diploma in Housekeeping Management 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Diploma in Housekeeping Management
Delivered Online On Demand9 hours 43 minutes
£14.99

Concierge, Waiter & Communication Management

By NextGen Learning

Did you know that the hospitality industry in the UK contributes over £130 billion to the country's economy each year? If you are passionate about customer service and enjoy working in a fast-paced and dynamic environment, our captivating bundle, "Concierge, Waiter & Communication Management," is perfect for you. In this thriving industry, professionals can earn a competitive salary, with waiters and concierge staff in the UK earning an average of £20,000 to £30,000 per year. This comprehensive bundle includes three carefully curated courses that will equip you with the essential skills and knowledge to excel in hospitality. Whether you aspire to work as a concierge, a skilled waiter, or a master of effective workplace communication, this bundle will empower you to deliver exceptional service and succeed in this exciting industry. Each course in this Concierge, Waiter & Communication Management bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now! The courses in this bundle include: Concierge Waiter Workplace Communication Management Learning Outcomes: Develop excellent customer service skills and learn how to provide personalised assistance to guests as a concierge. Acquire the knowledge and techniques to excel as a skilled waiter, including menu knowledge, efficient table service, and exceptional communication skills. Enhance your workplace communication abilities, including verbal and written communication, conflict resolution, and professional etiquette. Gain the skills to handle various guest requests and situations with professionalism and grace, ensuring guest satisfaction and building strong relationships. Develop teamwork and collaboration skills essential for success in the hospitality industry, fostering a positive and harmonious work environment. Acquire the necessary knowledge and skills to deliver exceptional service and create memorable guest experiences. This engaging bundle, "Concierge, Waiter & Communication Management," is designed to equip you with the skills and knowledge needed for success in the dynamic hospitality industry. The "Concierge" course will introduce you to the world of personalised service and hospitality excellence. Learn how to create memorable guest experiences, anticipate their needs, and provide exceptional customer service. Develop skills in handling guest inquiries, managing reservations, and coordinating guest requests. Acquire knowledge about local attractions, transportation options, and cultural insights to offer valuable recommendations to guests. Next, the "Waiter" course will focus on the art of professional table service. From acceptable dining etiquette to menu knowledge, you will gain a comprehensive understanding of the role of a waiter. Learn the skills needed to provide exceptional services, such as greeting guests, taking orders, serving food and beverages, and handling customer inquiries and feedback. Master the art of upselling and wine pairing, ensuring a delightful dining experience for patrons. In the "Workplace Communication Management" course, you will develop essential communication skills to thrive in a hospitality environment. Enhance your verbal and non-verbal communication skills, learn effective listening techniques, and understand the importance of clear and concise communication in a team setting. Acquire conflict resolution strategies and master the art of professional correspondence. These skills are vital for maintaining harmonious relationships with colleagues, guests, and management. Enrol in our "Concierge, Waiter & Communication Management" bundle and open the door to exciting opportunities in the hospitality industry. Be prepared to embark on a rewarding career where you can showcase your exceptional customer service skills and make a lasting impact on the guests you serve. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The target audience for the course is: Individuals interested in pursuing a career in the hospitality industry, specifically in roles such as concierge or waiter. Hospitality professionals want to enhance their skills and advance their careers in customer service and communication management. Students or graduates of hospitality management or related fields seeking practical knowledge and skills to excel in the industry. Individuals are passionate about providing exceptional service and creating memorable experiences for guests. Anyone looking to develop their communication, teamwork, and problem-solving skills in a dynamic, customer-focused industry. Career path Some of the career paths related to this field are: Concierge: £18,000 - £30,000 per year. Head Concierge: £25,000 - £40,000 per year. Waiter/Waitress: £16,000 - £25,000 per year. Restaurant Supervisor: £20,000 - £30,000 per year. Food and Beverage Manager: £25,000 - £45,000 per year. Front Office Manager: £25,000 - £40,000 per year. Hotel Operations Manager: £35,000 - £60,000 per year. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £9.99 Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates! Upon successful completion of the course, learners can obtain a CPD Quality Standards PDF certificate for Hospitality - Concierge absolutely free! Upon finishing Waiter and Workplace Communication Management, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!

Concierge, Waiter & Communication Management
Delivered Online On Demand10 hours
£21