12256 Teaching & Training courses in Cardiff delivered Online

Unlock the secrets to thriving in a remote working environment! Imagine leading your team to unparalleled success, all while ensuring their health and well-being from the comfort of their homes. This comprehensive course is meticulously designed to guide you through the nuances of remote working, offering invaluable insights and strategies that cater to the unique challenges of working from home. Whether you're navigating the intricacies of remote processes or ensuring the safety and well-being of your team, this course has you covered. It delves into the essential aspects of maintaining a productive and healthy remote working environment, tailored to meet the evolving needs of today's workforce. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access From understanding the impact of global events on remote working dynamics to mastering the art of mental health support for your homeworking team, you'll gain a wealth of knowledge that's immediately applicable. Learn to foster a cohesive and motivated remote team, manage effectively from afar, and implement best practices that promote both productivity and well-being. Embrace the future of work with confidence, equipped with the tools and insights to create a thriving remote working culture. Your team's health, safety, and morale will be in expert hands as you transform challenges into opportunities for growth and success. Course Curriculum Module 01: Introduction to Remote Working Module 02: Working Remotely During COVID-19 Module 03: The Remote Working Process Module 04: Health and Safety for Remote Workers Module 05: Recommendation for Work at Home Module 06: Supporting Mental Health for Homeworkers Module 07: Managing a Remote Team Learning Outcomes: Understand remote working principles and practices for effective team management. Adapt to remote working challenges during COVID-19. Implement efficient remote working processes and workflows. Ensure health and safety compliance for remote workers. Apply recommendations for optimal work-from-home setups. Support mental health and wellbeing of home-based employees. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Managers overseeing remote teams HR professionals supporting remote workers Team leaders in virtual environments Employers adapting to remote working Employees working from home Career path Remote Team Manager HR Specialist for Remote Work Virtual Team Leader Remote Work Consultant Mental Health Support Officer Health and Safety Coordinator for Remote Teams Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to unlock your full potential and take control of your time and tasks? Join our Maximising Personal Productivity Training and transform the way you work. Designed for professionals who aim to enhance their efficiency, this comprehensive course covers everything you need to become a productivity powerhouse. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this course, learners will discover effective strategies to enhance their personal productivity. They will learn how to create an efficient workspace that promotes focus and concentration. By organizing files and folders systematically, they'll streamline their digital environment for smoother workflow. Managing email effectively will help them stay organized and avoid being overwhelmed by their inbox. They'll gain insights into staying on top of tasks, scheduling their time efficiently, and setting SMART goals to drive their productivity. Learners will explore project management techniques to handle tasks and projects effectively, along with strategies to tackle procrastination and develop powerful routines for sustained productivity. Overall, this curriculum equips learners with practical skills and tools to maximize their productivity and achieve their goals effectively. Course Curriculum Module 01: Creating a Workspace Module 02: Organizing Files and Folders Module 03: Managing E-mail Module 04: Keeping Yourself on Top of Tasks Module 05: Scheduling Yourself Module 06: Setting SMART Goals Module 07: Using Project Management Techniques Module 08: Tackling New Tasks and Projects Module 09: Tackling Procrastination Module 10: The Power of Routines Learning Outcomes: Create an efficient workspace to enhance productivity and focus. Organise files and folders for easy access and retrieval. Manage email effectively to reduce clutter and increase efficiency. Prioritise tasks and stay on top of deadlines consistently. Develop SMART goals to drive personal and professional growth. Implement project management techniques for effective task delegation and execution. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Office professionals seeking to enhance productivity and efficiency. Students aiming to improve time management and organisational skills. Entrepreneurs looking to streamline workflow and increase productivity. Individuals struggling with procrastination and time management challenges. Anyone interested in maximising personal productivity and achieving goals. Career path Office Administrator Personal Assistant Project Coordinator Time Management Coach Productivity Consultant Workflow Analyst Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's interconnected world, understanding Asperger Syndrome is more crucial than ever. This Diploma in Awareness Course delves into the nuances of Asperger Syndrome, covering its introduction, characteristics, and effects, along with treatment options and considerations for interacting with individuals on the autism spectrum. By immersing yourself in this knowledge, you not only gain a deeper understanding of Asperger Syndrome but also acquire invaluable skills for navigating social and professional environments. Employers increasingly value individuals with a grasp of neurodiversity, making this expertise a valuable asset in the job market, particularly in the UK where inclusivity initiatives are gaining momentum. With the demand for such knowledge on the rise, job opportunities abound, offering competitive salaries that reflect the specialized skill set. Embracing this course equips you with a sought-after proficiency, enhancing your employability and enriching your interactions with individuals with Asperger Syndrome, thereby fostering a more inclusive society. Key Features: CPD Certified Understanding Asperger Syndrome Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Asperger Syndrome Module 02: Characteristics of Asperger Syndrome Module 03: Other Considerations for Dealing with Autistic Individuals Module 04: The Effects of Asperger's Syndrome Module 05: Treatment of Asperger's Syndrome Learning Outcomes: Identify key characteristics of Asperger Syndrome for effective recognition. Analyze the effects of Asperger's Syndrome on individuals and society. Apply appropriate strategies for interacting with autistic individuals sensitively. Evaluate different treatment methods for managing Asperger's Syndrome effectively. Understand the broader context and considerations when dealing with autism. Gain insight into the complexities of Asperger Syndrome and its implications. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Understanding Asperger Syndrome course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Understanding Asperger Syndrome. Moreover, this course is ideal for: Educators seeking to better understand and support autistic students. Healthcare professionals aiming to enhance their knowledge of autism spectrum disorders. Parents and caregivers of individuals with Asperger Syndrome. Individuals interested in gaining insight into neurodiversity and autism. Anyone looking to expand their understanding of Asperger's Syndrome. Requirements There are no requirements needed to enrol into this Understanding Asperger Syndrome course. We welcome individuals from all backgrounds and levels of experience to enrol into this Understanding Asperger Syndrome course. Career path After finishing this Understanding Asperger Syndrome course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Understanding Asperger Syndrome are: Mental Health Nurse - £24K to 40K/year. Special Education Teacher - £23K to 40K/year. Social Worker - £24K to 38K/year. Autism Support Worker - £18K to 30K/year. Counsellor - £20K to 35K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you passionate about understanding horses on a deeper level? Gain invaluable insights into equine behavior and psychology with our comprehensive course designed for horse enthusiasts and professionals alike. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this course on Equine Psychology Training, learners will explore the complex behaviors and psychology of horses. They will gain a deep understanding of how horses behave in various situations and environments. The course covers typical behaviors as well as unusual or problematic behaviors that horses may exhibit. Learners will also study how horses communicate with each other and with humans, and how their social interactions and environment influence their behavior.Understanding the reproductive behaviors of horses, including stallions and foals, is another important aspect of the curriculum. Additionally, the course emphasizes the training of horses and developing positive horse-human relationships. By the end of the course, learners will be equipped with the knowledge and skills to understand, interpret, and effectively manage the behavior of horses in diverse contexts, enhancing their ability to work with and care for these animals responsibly. Course Curriculum Module 01: Introduction to Equine Behaviour and Psychology Module 02: Unusual and Problematic Behaviour Module 03: Equine Communicative Behaviour Module 04: Equine Locomotive Behaviour Module 05: Equines' Environmental and Social Behaviour Module 06: Reproduction and Stallion Behaviour Module 07: Behaviour of Foals and Ponies Module 08: Training Horses Module 09: Horse-Human Relationships Learning Outcomes: Analyse equine behaviour through foundational psychological principles. Identify and address unusual behaviours in equines effectively. Interpret equine communicative signals for improved interaction understanding. Evaluate locomotive behaviours of equines in various contexts. Assess environmental factors influencing equine social behaviours. Understand reproduction and stallion behaviours in equines. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring equine trainers seeking behavioural expertise. Veterinary professionals interested in equine psychology. Equestrian enthusiasts aiming to deepen their understanding. Animal behaviourists focusing on equine species. Researchers exploring equine behavioural sciences. Career path Equine Behaviour Consultant Equestrian Centre Manager Equine Welfare Officer Research Assistant in Animal Behaviour Veterinary Behaviourist Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Welcome to the ultimate journey into the world of blogging! Whether you're a seasoned writer or just starting out, our comprehensive course, Blogging: Become a Blogger, is designed to equip you with the skills and strategies needed to thrive in the blogosphere. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this blogging course, learners will start by understanding the basics of blogging, including how to set up and manage their blog effectively. They'll learn how to create compelling content that engages readers, focusing on writing techniques specific to blogging and enhancing their posts with photography and visuals. Networking skills will be developed to connect with other bloggers and grow their audience through social media. Learners will discover how to identify and understand their target audience, crucial for building a brand that resonates. They'll also explore opportunities for collaboration with brands, learning how to work professionally in partnerships. As they progress, they'll gain insights into strategies for blog growth and methods to monetize their blog effectively. Overall, this course provides a comprehensive introduction to blogging, equipping learners with the skills needed to thrive in the competitive world of online content creation. Course Curriculum Module 01: Getting Started Module 02: Content Development Module 03: Writing for Bloggers Module 04: Photography and Imagery Module 05: Networking Module 06: Staying Social Module 07: Audience Module 08: Building a Brand Module 09: Working with Brands Module 10: Growing as a Blogger Module 11: Monetising Your Blog Module 12: An Introduction to Blogging Learning Outcomes: Master foundational steps to launch a blog successfully. Develop compelling content tailored for diverse audiences. Hone writing skills specific to the blogging landscape. Utilise photography and visuals to enhance blog engagement. Build a robust network within the blogging community. Grow and engage a loyal audience for sustained influence. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring bloggers eager to start their journey. Writers wanting to transition into digital content creation. Individuals passionate about sharing expertise or personal stories online. Creatives keen to enhance their online presence and influence. Entrepreneurs seeking to leverage blogging for business growth. Career path Content Creator Social Media Manager Digital Marketing Specialist Freelance Writer Brand Ambassador Influencer Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's fast-paced world, mastering Customer Service skills is imperative. This Customer Service course equips individuals with the essential tools to excel in various professional fields. Effective communication, relationship building, and the ability to handle customer complaints are crucial elements emphasized throughout. With the rise of technology, understanding how to provide exemplary Customer Service via various platforms is indispensable. These skills not only enhance daily interactions but also significantly improve prospects in the job market, particularly in the UK. Employers seek candidates proficient in Customer Service, offering competitive salaries averaging £25,000 to £30,000 per annum. The demand for skilled Customer Service professionals is on the rise, with job opportunities expanding by 10% annually. This course opens doors to diverse career paths, providing a solid foundation for success in today's customer-centric industries. Key Features: CPD Certified Customer Service Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Customer Service Module 02: Effective Communication Skills Module 03: Relationship Building Module 04: The Right Customer Service Personality Module 05: Dealing with Customer Complaints Module 06: Customer Service via Technology Learning Outcomes: Master customer service fundamentals for enhanced client interactions and satisfaction. Hone communication skills to convey information effectively and build rapport. Cultivate strong relationships with customers to foster loyalty and trust. Identify and develop the ideal personality traits for exceptional service provision. Learn strategies to effectively address and resolve customer complaints and concerns. Harness technology to deliver seamless and efficient customer service experiences. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Enhancing Customer Service Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Enhancing Customer Service Skills. Moreover, this course is ideal for: Customer service professionals seeking skill enhancement. Retail and hospitality staff aiming to improve customer interactions. Call center representatives looking to refine communication techniques. Individuals transitioning to customer service roles for the first time. Business owners or managers wanting to elevate team's service standards. Requirements There are no requirements needed to enrol into this Enhancing Customer Service Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Enhancing Customer Service Skills course. Career path After finishing this Customer Service Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Service Skills are: Customer Service Representative - £18K to 25K/year Retail Sales Associate - £17K to 23K/year Call Centre Operator - £18K to 26K/year Hospitality Assistant - £16K to 22K/year Client Support Specialist - £20K to 28K/year Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Step into the dynamic world of aviation excellence where every moment counts and every action shapes the sky-high experience. Delve deep into the intricacies of airport operations with our comprehensive course, meticulously designed to sculpt you into a maestro of the skies. As you embark on this journey, envision yourself as the orchestrator of seamless travel, where every smile greeted, every component understood, and every emergency averted adds another feather to your cap of expertise. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Dive into the heart of airport operations, where each module unfolds a new layer of mastery. From unravelling the intricacies of customer service to deciphering the components that keep airports buzzing, every lesson primes you for the challenges of the tarmac. Immerse yourself in the realm of security operations, where vigilance is your sharpest tool, and navigate through the stormy seas of emergency situations with a calm resolve. Learn the art of weather control operations, where understanding the skies becomes your compass, and embrace the ethos of sustainable airport operation, where efficiency meets environmental stewardship. In this course, you're not just learning; you're pioneering the future of aviation excellence. Course Curriculum Module 01: Airport Customer Service Module 02: Airport Components Module 03: Security Operations Module 04: Airport and Aircraft Emergency Situations Module 05: Weather Control Operations Module 06: Sustainable Airport Operation Learning Outcomes: Enhance airport customer service skills for optimal passenger satisfaction. Understand airport components for efficient operational management and coordination. Implement security protocols to ensure the safety of airport premises. Handle airport and aircraft emergency situations with confidence and efficiency. Manage weather control operations to minimize disruptions and ensure safety. Implement sustainable practices for environmentally friendly airport operations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Airport staff seeking career advancement opportunities. Individuals aspiring to work in airport operations and management. Aviation enthusiasts interested in the operational aspects of airport management. Professionals looking to specialize in airport security and emergency procedures. Students pursuing a career in sustainable aviation and airport management. Career path Airport Operations Officer Airport Customer Service Agent Airport Security Officer Airport Emergency Response Coordinator Airport Weather Control Specialist Sustainable Airport Operations Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Overview In the dynamic world of property sales, becoming a successful estate agent requires more than just basic knowledge; it demands a comprehensive understanding of the industry. Our Real Estate Agents | Online Course offers an in-depth exploration of all essential aspects of real estate, equipping you with the skills needed to excel as an estate agent. From mastering property valuation and market analysis to learning advanced negotiation techniques, this course is designed to prepare you for a thriving career in real estate. Our online course provides flexible learning options, allowing you to gain expertise in key areas such as property management, client relations, and legal regulations affecting estate agents. With engaging content and practical insights, you'll develop the knowledge and confidence needed to navigate the real estate market and advance your career as a top-notch estate agent. Enrol today and take the first step towards becoming a successful real estate professional. Key Features of the Course: FREE Real Estate Agents CPD-accredited certificate Get a free student ID card with Real Estate Agents training (£10 applicable for international delivery) Lifetime access to the Real Estate Agents course materials The Real Estate Agents program comes with 24/7 tutor support Get instant access to this Real Estate Agents course Learn Real Estate Agents training from anywhere in the world The Real Estate Agents training is affordable and simple to understand The Real Estate Agents training is entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the Real Estate Agents | Online Course course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Real Estate Agents | Online Course. It is available to all students, of all academic backgrounds. Requirements Our Real Estate Agents | Online Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 4 sections • 13 lectures • 07:30:00 total length •Module 1: Estate Agent: An Introduction: 00:04:00 •Module 2: Different Types of Estate Agents: 00:04:00 •Module 3: Getting Started on the Job: 00:04:00 •Module 4: Listing Property: Finding the Sellers: 00:05:00 •Module 5: Valuation Process: 00:05:00 •Module 6: Negotiating as Estate Agent: 00:05:00 •Module 7: Selling Property: Finding the Buyers: 00:05:00 •Module 8: Letting Property: 00:06:00 •Module 9: Technology for Estate Agents: 00:07:00 •Module 10: Regulation of Estate Agents: 00:05:00 •Additional Reading Materials - Real Estate Agents: 06:00:00 •Mock Exam - Real Estate Agents | Online Course: 00:20:00 •Final Exam - Real Estate Agents | Online Course: 00:20:00

This Level 2 Employability Skills course is designed for students who want to improve their employability skills and prepare for the world of work. This Level 2 Employability Skills course aims to help learners develop and improve skills required for the workplace and increase learners' confidence and communication skills to prepare them for employment or a change in employment. This Level 2 Employability Skills course will make you more aware of what employers are currently looking for when hiring new employees and how you can make the most of your technical qualifications, skills, experience, and personal qualifications when applying for jobs. Apart from technical qualifications, the Level 2 Employability Skills course considers a variety of generic skills and capabilities that employers look for. Learning Outcomes After completing this Level 2 Employability Skills course, you will be able to: Understand a Mindset that can improve employability. Know how to deal with your first days at work. Recognise the key motivators and de-motivators that impact work situations. Understand how to set your targets. Understand how to manage time. Know how to present yourself. Know how to solve problems in a place of work. Recognise creative thinking. Know how to work in a team. Know how to deal with conflict. Gain a solid understanding of health, safety and security in the place of work. Why Choose Level 2 Employability Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 2 Employability Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Level 2 Employability Skills course. ***Courses are included in this Level 2 Employability Skills Course Course 01: Level 2 Employability Skills Course 02: Anger Management Course 03: Level 4 Time Management Course ***Other Benefits of Level 2 Employability Skills Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 2 Employability Skills course] Detailed course curriculum Module 01: Understanding Mindset Module 02: Dealing with Your First Days at Work Module 03: Understanding Motivation Module 04: Setting Your Targets Module 05: Managing Your Time Module 06: Presenting Yourself Module 07: Problem Solving in a Place of Work Module 08: Creative Thinking Module 09: Understanding Risk Module 10: Working in a Team Module 11: Dealing with Conflict Module 12: Health, Safety and Security in the Place of Work ------------------ Assessment Method After completing each module of the Level 2 Employability Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 2 Employability Skills course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 2 Employability Skills course is ideal for people looking for employment or a change in employment. Requirements There are no specific requirements for this Level 2 Employability Skills course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included