This course provides comprehensive insights into the various stages of project management, from conceptualization to completion. Covering key concepts, initiation, planning, execution, maintenance, and control, participants will develop a strong foundation in effective project management. Through modules focused on planning tools, execution strategies, and project maintenance, learners will gain practical skills to ensure successful project outcomes and efficient control. Learning Outcomes:Understand fundamental concepts of project management.Learn the essentials of project initiation and planning.Explore advanced planning tools and techniques.Execute projects effectively, ensuring alignment with goals.Acquire skills to maintain and control project progress.Develop proficiency in managing project complexities.Master project closure procedures and documentation.Apply critical thinking to solve real-world project challenges. Why buy this Project Management - Planning, Executing, Maintaining and Controlling? Unlimited access to the course for foreverDigital Certificate, Transcript, student ID all included in the priceAbsolutely no hidden feesDirectly receive CPD accredited qualifications after course completionReceive one to one assistance on every weekday from professionalsImmediately receive the PDF certificate after passingReceive the original copies of your certificate and transcript on the next working dayEasily learn the skills and knowledge from the comfort of your home CertificationAfter studying the course materials of the Project Management - Planning, Executing, Maintaining and Controlling you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for?This Project Management - Planning, Executing, Maintaining and Controlling course is ideal forIndividuals aspiring to become project managers.Professionals seeking to enhance their project management skills.Team leaders aiming to manage projects efficiently.Business owners who want to oversee projects effectively. PrerequisitesThis Project Management - Planning, Executing, Maintaining and Controlling was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career pathProject Coordinator - Average Salary: £25,000 - £35,000 per year.Project Manager - Average Salary: £35,000 - £50,000 per year.Senior Project Manager - Average Salary: £50,000 - £70,000 per year.Program Manager - Average Salary: £60,000 - £90,000 per year.Project Management Consultant - Earnings can vary based on experience. Course Curriculum Project Management - Planning, Executing, Maintaining and Controlling Module One: Key Concepts (I) 00:14:00 Module Two: Key Concepts (II) 00:10:00 Module Three: Initiation (I) 00:09:00 Module Four: Initiation (II) 00:09:00 Module Five: Planning (I) 00:10:00 Module Six: Planning (II) 00:15:00 Module Seven: Planning Tools 00:10:00 Module Eight: Executing the Project 00:09:00 Module Nine: Maintaining and Controlling the Project 00:09:00 Module Ten: Closing Out 00:11:00 Mock Exam Mock Exam - Project Management - Planning, Executing, Maintaining and Controlling 00:20:00 Final Exam Final Exam - Project Management - Planning, Executing, Maintaining and Controlling 00:20:00
Dive deep into the world of Hospitality Compliance Management with our comprehensive course. Whether it's understanding the intricacies of food safety, ensuring guests' safety and security, or mastering data protection, this course has it all. Embrace a holistic approach to the hospitality sector, ensuring every facet of your establishment abides by legal and ethical standards. Ensuring compliance in the hospitality sector is paramount, and it goes beyond just serving safe food. From environmental considerations to the responsible serving of alcohol, our modules provide thorough knowledge. As you progress, delve into the critical areas of audits and training programmes, ensuring you stay ahead in the ever-evolving compliance landscape. Learning Outcomes Understand the fundamental concepts of Hospitality Compliance Management. Gain insights into the legalities and best practices of food safety and hygiene. Grasp the essentials of safety, security, and environmental compliances in hospitality. Learn the importance and nuances of alcohol, beverage, and data protection compliances. Acquire knowledge on how to effectively audit and implement training programmes for compliance. Why buy this Hospitality Compliance Management Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success Who is this Hospitality Compliance Management Course for? Aspiring managers aiming to lead in the hospitality sector. Current hospitality managers seeking to enhance their compliance knowledge. Professionals in the food and beverage industry focusing on best practice compliances. Data protection officers in the hospitality industry. Environmental consultants working with hospitality establishments. Career path Hospitality Compliance Manager: £40,000 - £55,000 Food Safety Officer: £25,000 - £35,000 Safety and Security Supervisor: £28,000 - £40,000 Environmental Compliance Specialist: £30,000 - £45,000 Beverage Compliance Officer: £27,000 - £38,000 Data Protection Officer (Hospitality): £50,000 - £65,000 Prerequisites This Hospitality Compliance Management Course does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to Hospitality Compliance Management Introduction to Hospitality Compliance Management 00:16:00 Module 2: Food Safety and Hygiene Compliance Food Safety and Hygiene Compliance 00:19:00 Module 3: Safety and Security Compliance Safety and Security Compliance 00:21:00 Module 4: Environmental Compliance Environmental Compliance 00:16:00 Module 5: Alcohol and Beverage Compliance Alcohol and Beverage Compliance 00:17:00 Module 6: Data Protection and Privacy Compliance Data Protection and Privacy Compliance 00:23:00 Module 7: Compliance Audits and Training Programmes Compliance Audits and Training Programmes 00:21:00
Step into the world of cleanliness and entrepreneurship with our dynamic course on Cleaning Business Management. In this transformative journey, we unveil the secrets to thriving in the cleaning industry, blending practical knowledge with strategic business acumen. Through immersive modules, you'll uncover the intricacies of cleaning operations, from office spaces to medical facilities, equipping yourself with the expertise to lead with confidence. Embark on a voyage where every surface sparkles with potential. Our curriculum navigates through the nuances of cleaning techniques, delving into the artistry of restoring spaces to their pristine best. From sweeping strategies for office environments to specialised protocols for medical facilities, you'll master the intricacies of sanitation, ensuring every corner radiates with hygiene and professionalism. Join a league of visionary entrepreneurs shaping the future of cleanliness. Through our course, you'll emerge not just as a cleaner, but as a strategic leader poised to conquer the cleaning business landscape. With a blend of practical skills and business insights, you'll harness the power to elevate standards of cleanliness while charting a lucrative career path in a thriving industry. Learning Outcomes: Develop a comprehensive understanding of various cleaning techniques and protocols. Acquire strategic skills for managing a successful cleaning business. Specialise in cleaning domains such as office, floor, restroom, and medical. Implement industry best practices to ensure optimal sanitation standards. Cultivate leadership qualities essential for navigating the competitive cleaning market. Why buy this Cleaning Business Management Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Cleaning Business Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this Cleaning Business Management course for? Aspiring entrepreneurs seeking to venture into the cleaning industry. Cleaning professionals aiming to enhance their managerial skills. Business owners looking to diversify their service offerings. Individuals interested in maintaining high standards of cleanliness in diverse environments. Career changers seeking lucrative opportunities in a growing sector. Prerequisites This Cleaning Business Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Cleaning Business Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Office Cleaner: £18,000 - £22,000 Per Annum Cleaning Supervisor: £24,000 - £28,000 Per Annum Restroom Hygiene Manager: £26,000 - £32,000 Per Annum Floor Care Specialist: £22,000 - £26,000 Per Annum Medical Facility Sanitation Officer: £28,000 - £35,000 Per Annum Cleaning Business Owner: £30,000 - £50,000 Per Annum Course Curriculum Cleaning Cleaning 00:15:00 Cleaning Procedures 00:30:00 Cleaning products 01:00:00 Cleaning Business Cleaning Business 00:30:00 Hiring Staff 00:15:00 Writing Business Plan for Your Cleaning Company 00:30:00 Ensuring Chemical Safety 00:30:00 Office Cleaning Office Cleaning 00:30:00 Entryways and lobbies 00:30:00 Floor Cleaning Hard Floor Maintenance 00:15:00 Floor Stripping 00:30:00 Carpet Maintenance 00:15:00 Carpet Extraction Cleaning 00:15:00 Restroom Cleaning Restrooms 00:30:00 Spills 00:15:00 Pest Management 00:15:00 People with special needs 00:15:00 Medical Cleaning Medical Cleaning 01:30:00 Tidying or Cleaning? 01:00:00
Immerse yourself in the world of hospitality with a focus on restaurant management. This course takes you through an extensive journey from understanding the hospitality industry to mastering the intricacies of restaurant leadership and food safety management. Explore the roles of front office and food and beverage operations, as well as the critical aspects of food safety legislation, contamination control, and hygiene practices. Equip yourself with the skills to ensure food safety and manage a restaurant's operations effectively. Learning Outcomes: Gain insights into hospitality management and the hotel industry. Develop a deep understanding of restaurant industry dynamics. Acquire skills in restaurant leadership and effective management. Learn the processes of selection, recruitment, and training in hospitality. Master front office operations and food and beverage management. Explore food safety principles, legislation, and management systems. Understand contamination hazards and methods for control. Gain knowledge about food-borne illnesses, hygiene, and premises design. Why buy this Restaurant Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Restaurant Management you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Restaurant Management course is ideal for Aspiring restaurant managers seeking comprehensive training. Hospitality professionals transitioning to restaurant management. Individuals interested in the food and beverage sector. Current restaurant staff looking to advance in their careers. Prerequisites This Restaurant Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Restaurant Manager - Average Earnings: £25,000 - £40,000 per year. Food and Beverage Manager - Average Earnings: £25,000 - £40,000 per year. Hospitality Manager - Average Earnings: £30,000 - £45,000 per year. Hotel Operations Manager - Average Earnings: £35,000 - £55,000 per year. Catering Manager - Average Earnings: £25,000 - £40,000 per year. Course Curriculum Module 01: Introduction to Hospitality Management Introduction to Hospitality Management 00:21:00 Module 02: An Overview of Hotel Industry An Overview of Hotel Industry 00:15:00 Module 03: Restaurant Industry Restaurant Industry 00:32:00 Module 04: Restaurant Leadership and Management Restaurant Leadership and Management 00:22:00 Module 05: The Process of Selection and Recruitment in Hospitality Industry The Process of Selection and Recruitment in Hospitality Industry 00:18:00 Module 06: The Process of Development and Training in Hospitality Industry The Process of Development and Training in Hospitality Industry 00:21:00 Module 07: Management of Front Office Operations Management of Front Office Operations 00:16:00 Module 08: Management of Food and Beverage Operations Management of Food and Beverage Operations 00:17:00 Module 09: Food Safety - An Introduction Food Safety - An Introduction 00:26:00 Module 10: Supervision of Food Safety Supervision of Food Safety 00:34:00 Module 11: Food Safety Legislation Food Safety Legislation 00:31:00 Module 12: Food Safety Management System Food Safety Management System 00:41:00 Module 13: Food Safety Management Tools Food Safety Management Tools 00:27:00 Module 14: Contamination Hazards Contamination Hazards 00:26:00 Module 15: Controlling Contamination Controlling Contamination 00:36:00 Module 16: Food Poisoning (Bacterial) and Food-Borne Illness Food Poisoning (Bacterial) and Food-Borne Illness 00:29:00 Module 17: Food Poisoning (Non-Bacterial) Food Poisoning (Non-Bacterial) 00:29:00 Module 18: Personal Hygiene Personal Hygiene 00:27:00 Module 19: Food Premises and Equipment: The Design and Construction Food Premises and Equipment: The Design and Construction 00:30:00 Module 20: Pest Management Pest Management 00:26:00 Module 21: Food Safety Training for the Staff Food Safety Training for the Staff 00:15:00 Assignment Assignment - Restaurant Management 00:00:00
Overview Learn the key to successful project management and how to implement PRINCE2 methodology, with this complete Project and Operation Management! The Project and Operation Management is ideal for aspiring professionals preparing for their PMP exam and anyone looking to kickstart a career in this field. You will learn up-to-date industry knowledge to drive your career forward, including techniques and strategies used by experienced professionals. This qualification is industry-recognised to ensure you get the best out of your learning experience. Get certified online and take with you a new set of skills to add to your CV! Why buy this Project and Operation Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Project and Operation Management you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Project and Operation Management does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Project and Operation Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Project and Operation Management is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction & Overview Introduction & Overview 00:16:00 Tools You Need 00:19:00 Module 02: Teams & Leadership Teams & Leadership 00:35:00 Teams 00:33:00 Conflict 00:35:00 Module 03: Project Communication Project Communication 00:25:00 Didactic Communications 00:22:00 Basic Meeting Rules 00:21:00 Module 04: Stakeholder Management Stakeholder Management 00:19:00 Module 05: The Basics of Project Management The Basics of Project Management 00:19:00 Project Needs 00:21:00 Module 06: Scope and Requirements Scope and Requirements 00:28:00 Work Breakdown Structures 00:27:00 Displayed Thinking 00:31:00 Module 07: Developmental Methodologies Developmental Methodologies 00:25:00 Methodology Types 00:26:00 Selecting a Methodology 00:22:00 Module 08: Effective Budgets & Schedules Effective Budgets & Schedules 00:25:00 Resource Estimating 00:26:00 Estimating Techniques 00:26:00 Module 09: Project Performance Project Performance 00:25:00 The Keys to Success 00:23:00 Project Performance Key Values 00:24:00 Module 10: Change Management Change Management 00:16:00 Mock Exam Mock Exam - Project and Operation Management 00:20:00 Final Exam Final Exam - Project and Operation Management 00:20:00
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Supercharge your business success with our comprehensive Business Management with Sales and Marketing course. Gain the essential Business Management & Sales and Marketing skills and knowledge to effectively lead teams, drive sales, and craft winning marketing strategies. Enroll today in our Business Management with Sales and Marketing course and take your business to new heights of profitability and growth. Both of the Business Management & Sales and Marketing course is endorsed by The Quality Licence Scheme and accredited by CPDQS Courses Are Included in this Business Management with Sales and Marketing Bundle: Course 01: Business Management at QLS Level 7 Course 02: Sales and Marketing Co-ordinator at QLS Level 7 Course 03: Business Intelligence Analyst Enrol today and unlock your full business potential! Learning Outcome Business Management with Sales and Marketing Bundle: Apply core business management principles in various organisational settings. Implement effective strategies for project management and operational efficiency. Utilise financial management techniques to ensure business profitability. Develop and implement persuasive sales strategies and negotiation tactics. Analyse consumer behaviour and market trends to inform marketing decisions. Design and execute comprehensive marketing plans for successful brand promotion. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of this Bundle Get a free student ID card with this Bundle This Bundle is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to this Bundle of course materials This Bundle comes with 24/7 tutor support Start your learning journey straightaway with Business Management with Sales and Marketing! *** Course Curriculum *** Course 01: Business Management at QLS Level 7 Introduction to Business Management Operations Management Introduction to Business Analysis Strategic Analysis and Product Scope Project Management Business Development and Succession Planning Business Process Management Planning & Forecasting Operations Performance Management Management of Cash and Credit Managing Risk and Recovery Quality Management Communication Skills Business Environment Organizational Skills Negotiation Techniques Human Resource Management Motivation and Counselling Customer Service Time Management Conflict Management Course 02: Sales and Marketing Co-ordinator at QLS Level 7 Introduction to Sales Sales Growth Sales Hypnosis Sales Presentation Basics of Marketing The Marketing Process Strategic Marketing Marketing Environment Market Segmentations Consumer Buying Behaviour Business Markets and Buying Behaviour Marketing Research Sales and Marketing Leverage and Limitations Sales Negotiations Dealing with Customers Communication Skills Course 03: Business Intelligence Analyst Module-1: An Introduction To Business Intelligence Module-2: Real-Time Business Intelligence Module-3: Fundamentals Of Statistics And Data Science Module-4: Fundamentals Of SQL Module-5: Database Management Essentials Module-6: Data Warehouse Concepts Module-7: Data Visualisation In Business Intelligence Module-8: Basics Of Python How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: £12.99 CPD Hard Copy Certificate: £29.99 QLS Endorsed Hard Copy Certificate: £139 CPD 210 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is suitable for everyone. Please Note: From this Business Management with Sales and Marketing course, you will get the theoretical knowledge that need to excel in this field. After completing our course, you can also enrol in the following courses: BA (Hons) Business and Management Level 3 Diploma in Business and Management Level 4 Diploma in Business and Management Level 5 Diploma in Business and Management Level 6 Diploma in Business Management Level 7 Diploma - Business Management Level 3 Diploma in Business and Management (RQF) Level 4 Diploma in Business and Management (RQF) Level 5 Diploma in Business and Management (RQF) Level 6 Diploma in Business Management (RQF) Level 7 Diploma in Business Management (RQF) Level 4 Diploma in Sales and Marketing Management (RQF) NCFE Level 3 Diploma in Skills for Business: Sales and Marketing Requirements You will not need any prior background or expertise to enrol in this Business Management with Sales and Marketing. Career path This Business Management with Sales and Marketing bundle will allow you to kickstart or take your career in the related sector to the next stage. Business Owner Sales Manager Marketing Manager Project Manager Consultant Certificates CPD Accredited Digital Certificate Digital certificate - £12.99 CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Advanced Diploma in Business Management at QLS Level 7 Hard copy certificate - £139 Please note that International students have to pay an additional £10 as a shipment fee.
Deal Price is Active; Save Now- £403! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Business and Admin Course might help you get there! Expand your expertise with high-quality training - study the course and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 09 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The Business and Admin course are broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The Business and Admin course provide students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Business and Admin Course? Opportunity to earn a certificate accredited by CPD after completing course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of Business and Admin course: Module 01: Introduction to Business Management Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Strategic Analysis and Product Scope Module 05: Project Management Module 06: Business Development and Succession Planning Module 07- Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management of Cash and Credit Module 11: Managing Risk and Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation and Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Business and Admin Course Right for You? Anyone interested in learning more about this subject should take this course. This Business and Admin will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Business and Admin program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Business and Admin course allows you to study at your speed and grow a quality skillset. Career path After completing this Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Are you looking to improve your current abilities or make a career move? Our unique might help you get there! Expand your expertise with high-quality training - study the and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Business Management online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this course in around 09 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. >> Course Curriculum << Module 01: Introduction to Business Management What Is Business Management? Management in Industry The Roles of an Owner Characteristics of Management Functions of Management Understanding Organisational Structure The Impact of Organisation Design Module 02: Operations Management The Concept of Product: Goods & Services Operations Management Defined The Operation System The Operations Objectives Factors to Consider Role of Operations Manager Module 03: Introduction to Business Analysis Definition Context Core Concepts Importance Knowledge Area Key Terms Module 04: Strategic Analysis & Product Scope Introduction What Is Strategy? Strategy Development External Environment Analysis Porter's Five Forces Model Internal Environment Analysis Degree of Actual & Potential Competition Competitive Strategy Analysis Achieving & Sustaining Competitive Advantage Module 05: Project Management What is Project Management? Constraints of a Project Project Life Cycle Understanding the Project Life Cycle Module 06: Business Development & Succession Planning Definition Laying the Groundwork to Develop a Business SWOT Analysis Process of Development Succession Planning Understanding the value of Succession Planning Elements of a Succession Plan Module 07: Business Process Management Fundamentals The Vision Phase The Design Phase The Modelling Phase The Execution Phase The Monitoring Phase Module 08: Planning & Forecasting Operations Demand & Forecasting Things to Know About Forecasting Forecasting Methods Aggregate Planning Planning for Product Pricing Relationship of Cost Structure to Pricing Module 09: Performance Management Definition Components The Three Phases of Performance Management Kolb's Learning Cycle Goal-setting Theory of Motivation The Importance of Motivation Module 10: Management of Cash & Credit Cash Management The Need for Cash Cash Budget What Is Cashflow? Cash Flow Problems Remedies for Cash Flow Problems Credit Management Module 11: Managing Risk & Recovery Introduction Planning Identifying Risks Creating Risk Categories Identifying the Project Risks Investigating the Results of Risk Identification Module 12: Quality Management Introduction Quality Policy Determination Benefit/Cost Analysis Preparing for Quality Control Quality Assurance Applying Module 13: Communication Skills Effective Listening Skills Verbal Communication Non-Verbal Communication Communication Strategies Module 14: Business Environment Importance Types of Business Environment Social Responsibility of a Business Ethics Module 15: Organisational Skills Organising Daily Work Organising Workplace Organising Resources Organising Tools Cultivating Organisational Habits Module 16: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Module 17: Human Resource Management HRM Models of HRM The Role of the HR Department Aims of HRM HRM & personnel management Module 18: Motivation & Counselling The process of motivation Types of motivation Motivation theory Motivation strategies Module 19: Customer Service Introduction The Power of Positive Thinking in Customer Service Types of Difficult Customers & How to Help them How to Deal with Difficult Customers Aspects of Phone Etiquette Using Proper Phone Language Eliminate Phone Distractions Inbound Calls Outbound Calls Handling Rude or Angry Callers Module 20: Time Management Activities Planning & Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Module 21: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Management Course has been professionally-designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with the Business Management - Course. Enrol on the Business Management Course and learn a new professional skill from anywhere, at any time! Requirements Enrol on the Business Management Course with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Business Management Course without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the Business Management Course online from your computer, tablet, or smartphone, and learn in a way that suits you. Career path After completing this Business Management Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
With any customer-facing role, there are times when you will find yourself in a difficult situation with a customer that requires a certain set of communication and practical skills to resolve any issues successfully. The Handling Difficult Customers training course teaches learners how to handle difficult conversations as a manager or wider member of the customer service team, guiding you on how to use your body language effectively, master crucial active listening techniques, and stay calm under pressure. Key Topics to Be Covered How to open and close a difficult conversation with a customer Strategies for handling difficult customers and conversations The art of active listening and responding How to ask open and supportive questions The tone of voice and body language techniques Learning Outcomes Learn how to start and close a difficult conversation successfully and with confidence Understand how to use your body language to communicate with customers effectively Enhance your communication skills to ask open and productive questions Learn the art of active listening to be able to engage with the customer fully Demonstrate knowledge of the rules regarding customer service etiquette Build rapport through empathy and learn how to stay calm under pressure Skills You Will Gain Customer service Problem-solving Communication Stress Management Why should you choose the Handling Difficult Customer course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this Handling Difficult Customer course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the Handling Difficult Customer program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You and Next Steps Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this Handling Difficult Customer course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Handling Difficult Customers Course Right for You? This course is ideal for those who work in customer-facing roles who wish to develop the fundamental skills to deal with difficult customers efficiently and confidently. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis. Career path On successful completion, you will have the practical skills and knowledge to provide excellent customer service to all types of customers, take control of difficult situations and resolve problems with professionalism, competency and confidence. You will also have a range of communication skills for dealing with challenging customer-facing scenarios.
Behaviour Management: Behaviour Management Course Online Are you looking for Level 2 Behaviour Management in the Early Years? We have created the greatest Level 2 Behaviour Management in the Early Years, which will teach you the knowledge and skills necessary to address concerns pertaining to care settings. This Behaviour Management: Behaviour Management Course explains the factors affecting behaviours. Also, this Level 2 Behaviour Management in the Early Years course teaches the learning styles of various age groups childrens. Moreover, the role of an adult is explained in this Level 2 Behaviour Management in the Early Years course. You will learn about positive behaviour and handling strategies. Overall, this Level 2 Behaviour Management in the Early Years course is helpful for you to enhance your knowledge of child development. Join in our Behaviour Management: Behaviour Management Course programme to realise your full potential in working with kids! Learning outcome of Behaviour Management: Behaviour Management Course After completing this Level 2 Behaviour Management in the Early Years course, learner will know about: The factors affecting behaviours from this Level 2 Behaviour Management in the Early Years course. This Level 2 Behaviour Management in the Early Years teaches the learning styles of childrens. The role of the adult is also described in Level 2 Behaviour Management in the Early Years course. This Level 2 Behaviour Management in the Early Years describes positive behaviour strategies. Main Course: Level 2 Behaviour Management in the Early Years Course Free Courses are including with this Behaviour Management: Behaviour Management Course Along with The Behaviour Management Course, We Offer a free Life Coaching Course Along with The Behaviour Management Course, We Offer a free Emotional Intelligence Course Special Offers of this Behaviour Management: Behaviour Management Course This Behaviour Management Course includes a FREE PDF Certificate. Lifetime access to this Behaviour Management Course Instant access to this Behaviour Management Course Get FREE Tutor Support to this Behaviour Management Course Behaviour Management: Behaviour Management Course Online Students who complete this course on behavior management will have a solid understanding of the variables that influence behavior, learning preferences, the adult role, and constructive behavior techniques. After completing this course on behavior management, learners will understand why kids misbehave and how to properly accommodate their needs and learning preferences. Who is this course for? Behaviour Management: Behaviour Management Course Online The Behaviour Management: Behaviour Management Course programme is designed especially for people who want to work as licensed child care managers or leaders. Requirements Behaviour Management: Behaviour Management Course Online To enrol in this Behaviour Management Course, students must fulfil the following requirements. To join in our Behaviour Management Course, you must have a strong command of the English language. To successfully complete our Behaviour Management Course, you must be vivacious and self driven. To complete our Behaviour Management Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Behaviour Management Course. Career path Behaviour Management: Behaviour Management Course Online After completing this Behaviour Management: Behaviour Management Course credential successfully, learners can work in childcare facilities in a range of capacities.