Booking options
£12
£12
On-Demand course
9 hours
All levels
Are you looking to improve your current abilities or make a career move? Our unique might help you get there! Expand your expertise with high-quality training - study the and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course.
This Business Management online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this course in around 09 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course.
The is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course.
With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development.
You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards.
Enroling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program.
>> Course Curriculum <<
Module 01: Introduction to Business Management
What Is Business Management?
Management in Industry
The Roles of an Owner
Characteristics of Management
Functions of Management
Understanding Organisational Structure
The Impact of Organisation Design
Module 02: Operations Management
The Concept of Product: Goods & Services
Operations Management Defined
The Operation System
The Operations Objectives
Factors to Consider
Role of Operations Manager
Module 03: Introduction to Business Analysis
Definition
Context
Core Concepts
Importance
Knowledge Area
Key Terms
Module 04: Strategic Analysis & Product Scope
Introduction
What Is Strategy?
Strategy Development
External Environment Analysis
Porter's Five Forces Model
Internal Environment Analysis
Degree of Actual & Potential Competition
Competitive Strategy Analysis
Achieving & Sustaining Competitive Advantage
Module 05: Project Management
What is Project Management?
Constraints of a Project
Project Life Cycle
Understanding the Project Life Cycle
Module 06: Business Development & Succession Planning
Definition
Laying the Groundwork to Develop a Business
SWOT Analysis
Process of Development
Succession Planning
Understanding the value of Succession Planning
Elements of a Succession Plan
Module 07: Business Process Management
Fundamentals
The Vision Phase
The Design Phase
The Modelling Phase
The Execution Phase
The Monitoring Phase
Module 08: Planning & Forecasting Operations
Demand & Forecasting
Things to Know About Forecasting
Forecasting Methods
Aggregate Planning
Planning for Product Pricing
Relationship of Cost Structure to Pricing
Module 09: Performance Management
Definition
Components
The Three Phases of Performance Management
Kolb's Learning Cycle
Goal-setting Theory of Motivation
The Importance of Motivation
Module 10: Management of Cash & Credit
Cash Management
The Need for Cash
Cash Budget
What Is Cashflow?
Cash Flow Problems
Remedies for Cash Flow Problems
Credit Management
Module 11: Managing Risk & Recovery
Introduction
Planning
Identifying Risks
Creating Risk Categories
Identifying the Project Risks
Investigating the Results of Risk Identification
Module 12: Quality Management
Introduction
Quality Policy Determination
Benefit/Cost Analysis
Preparing for Quality Control
Quality Assurance Applying
Module 13: Communication Skills
Effective Listening Skills
Verbal Communication
Non-Verbal Communication
Communication Strategies
Module 14: Business Environment
Importance
Types of Business Environment
Social Responsibility of a Business
Ethics
Module 15: Organisational Skills
Organising Daily Work
Organising Workplace
Organising Resources
Organising Tools
Cultivating Organisational Habits
Module 16: Negotiation Techniques
Basic Types of Negotiations
Phases of Negotiation
Negotiation Techniques
Strategies for Identifying Mutual Gain
Effective Negotiation Practise
Negotiation on Behalf of Others
Module 17: Human Resource Management
HRM
Models of HRM
The Role of the HR Department
Aims of HRM
HRM & personnel management
Module 18: Motivation & Counselling
The process of motivation
Types of motivation
Motivation theory
Motivation strategies
Module 19: Customer Service
Introduction
The Power of Positive Thinking in Customer Service
Types of Difficult Customers & How to Help them
How to Deal with Difficult Customers
Aspects of Phone Etiquette
Using Proper Phone Language
Eliminate Phone Distractions
Inbound Calls
Outbound Calls
Handling Rude or Angry Callers
Module 20: Time Management
Activities Planning & Prioritising
Overcoming Procrastination
Crisis Handling
Organising Workspace to Make Better Use of Time
Planning of Meetings
Module 21: Conflict Management
Definition of Conflict
Benefits of Confrontation
Prevention of Conflicts
Anger Management
Conflict Resolution Techniques
10 CPD hours / points Accredited by CPD Quality Standards
The Business Management Course has been professionally-designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with the Business Management - Course.
Enrol on the Business Management Course and learn a new professional skill from anywhere, at any time!
Enrol on the Business Management Course with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Business Management Course without any delay.
We only ask that all students have a passion for learning and literacy, and be over the age of 16.
Complete the Business Management Course online from your computer, tablet, or smartphone, and learn in a way that suits you.
After completing this Business Management Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned.
CPD Accredited Certificate
Digital certificate - £10
CPD Accredited Certificate
Hard copy certificate - £29
If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.