9186 Management courses delivered Online

Level 4 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Level 4 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Level 5 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Arts Management: Leadership, Entrepreneurship, and Global Dynamics Course is an indispensable pursuit in today's creative economy. With modules ranging from financial management to global dynamics, this course equips individuals with the skills necessary to navigate the complexities of the arts industry. In an era where creativity and business acumen intertwine, mastering Arts Management, Leadership, and Entrepreneurship becomes paramount. Understanding the nuances of cultural policy and internationalization fosters adept leadership and entrepreneurial spirit within the arts sphere. The course not only enhances employability but also opens doors to a plethora of job opportunities, especially in the UK, where the arts sector thrives. Graduates of this course can expect lucrative job prospects, with salaries ranging from £25,000 to £45,000 annually. Furthermore, the advantages of this Arts Management: Leadership, Entrepreneurship, and Global Dynamics course are palpable, with the arts sector witnessing a steady increase in demand for skilled professionals, boasting a growth rate of 10-15% annually. Therefore, investing in Arts Management, Leadership, and Entrepreneurship education ensures not only personal growth but also contributes to the vitality of the arts industry. Key Features: CPD Certified Arts Management Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Arts Management Module 02: Planning in Arts Management Module 03: Financial Management in Arts Module 04: Fundraising in Arts Management Module 05: Marketing in Arts Module 06: Organisational Perspectives Module 07: Leadership and Entrepreneurship Module 08: Cultural Policy Module 09: Globalisation and Internationalisation in Arts Management Module 10: Career in Arts Management Learning Outcomes: Master strategic planning and financial management for artistic endeavours. Develop expertise in fundraising techniques to support artistic initiatives. Acquire essential marketing skills tailored to the arts industry. Understand diverse organisational perspectives within arts management contexts. Cultivate leadership qualities essential for driving artistic ventures. Navigate the complexities of cultural policies and global dynamics in arts. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Arts Management: Leadership, Entrepreneurship, and Global Dynamics course is accessible to anyone eager to learn more about this topic. Through this Arts Management: Leadership, Entrepreneurship, and Global Dynamics course, you'll gain a solid understanding of Arts Management: Leadership, Entrepreneurship, and Global Dynamics. Moreover, this course is ideal for: Aspiring arts administrators seeking comprehensive industry insights. Creatives eager to understand the business side of the arts. Entrepreneurs interested in ventures within the cultural sector. Professionals transitioning to roles in arts management. Students passionate about merging creativity with managerial acumen. Requirements There are no requirements needed to enrol into this Arts Management: Leadership, Entrepreneurship, and Global Dynamics course. We welcome individuals from all backgrounds and levels of experience to enrol into this Arts Management: Leadership, Entrepreneurship, and Global Dynamics course. Career path After finishing this Arts Management: Leadership, Entrepreneurship, and Global Dynamics course you will have multiple job opportunities waiting for you. Arts Administrator - £20K to 30K/year. Cultural Events Manager - £25K to 35K/year. Marketing Coordinator (Arts Sector) - £22K to 32K/year. Fundraising Officer (Arts Organisation) - £22K to 35K/year. Arts Development Officer - £24K to 35K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Embark on a transformative journey into workplace efficiency with our course, 'Optimizing Workspaces: The 5S Lean Methodology in Action.' In this dynamic exploration of Lean principles, we unravel the intricacies of the 5S system-Sort, Set in Order, Shine, Standardize, and Sustain. Brace yourself for an immersive experience where theoretical foundations seamlessly blend with practical insights, offering you a blueprint to revolutionize workspaces. Whether you're a novice or seasoned professional, our course is your gateway to unlocking the full potential of the 5S methodology, fostering a culture of continuous improvement. Learning Outcomes Master the principles and applications of Lean Methodology. Implement the 5S system with precision and efficacy. Develop skills to assess, strategize, and optimize workspaces. Gain insights into the role of a 5S Facilitator and its practical implementation. Cultivate a mindset of continuous improvement and sustainability in the workplace. Why choose this Optimizing Workspaces: The 5S Lean Methodology in Action course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Optimizing Workspaces: The 5S Lean Methodology in Action course for? Professionals seeking to enhance organizational efficiency. Managers and supervisors aiming to implement Lean principles. Individuals interested in creating streamlined and organized work environments. Students pursuing studies in business, operations, or management. Entrepreneurs eager to cultivate a culture of productivity in their ventures. Career path Lean Consultant: £40,000 - £50,000 per annum Operations Manager: £45,000 - £55,000 per annum Quality Assurance Specialist: £35,000 - £45,000 per annum Process Improvement Analyst: £38,000 - £48,000 per annum Supply Chain Coordinator: £32,000 - £42,000 per annum Continuous Improvement Director: £60,000 - £70,000 per annum Prerequisites This Optimizing Workspaces: The 5S Lean Methodology in Action does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Optimizing Workspaces: The 5S Lean Methodology in Action was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Lean Methodology and 5S System Introduction to Lean Methodology and 5S System 00:11:00 Module 02: Sort (1S) Sort (1S) 00:10:00 Module 03: Set in Order (2S) and Shine (3S) Set in Order (2S) and Shine (3S) 00:12:00 Module 04: Standardize (4S) and Sustain (5S) Standardize (4S) and Sustain (5S) 00:10:00 Module 05: 5S Facilitator and Implementation of 5S 5S Facilitator and Implementation of 5S 00:11:00

Course Overview From managing administrative work to creating a safe environment for the students, a school administrator must fill this wide range of roles. The School Administrator Training Course is designed to equip current and future school administrators with the essential skills to carry out all their responsibilities.  You will learn about the different types of schools established in the UK from the School Administrator Training Course course. The course will provide you with quality training in educational administration and management. You will learn the vital techniques used in safeguarding students. From the informative modules, you will understand the process of creating and maintaining a school culture. It will also discuss the strategies for supporting child development. The School Administrator Training Course is the ultimate package for attaining school administrator skills. Enrol in the course to boost your competence and your employability in this sector. Learning Outcomes Explore the different types of schools in the UK Build the skills for educational administration and management Understand the role of school administrator in safeguarding students Learn how to build and maintain a school culture Enrich your knowledge of child development Grasp the strategies of managing school premises Who is this course for? The School Administrator Training Course is for current and future school administrators  Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The School Administrator Training Course is a useful qualification to possess and would be beneficial for any related profession or industry such as: School Administrator School Administrator Training Module-01: Introduction to School Administration 00:14:00 Module-02: Types of Schools In The UK 00:17:00 Module-03: Workplace Development 00:14:00 Module-04: Creating and Maintaining a School Culture 00:15:00 Module-05: Educational Administration and Management 00:13:00 Module-06: Safeguarding Students 00:16:00 Module-07: Child Development 00:15:00 Module-08: Serious Behavioural Issues and Problems of Students 00:14:00 Module-09: Managing School Premises 00:12:00 Module-10: Safety and Maintenance As an Administrator 00:10:00 Module-11: Self-Management and Dealing with Stress 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: In the current day and age, you must stand out and intrigue recruitment managers, such that your enhanced skills inspires them to show curiosity in your personality. What better way to improve your skill set and put yourself in the shoes of an HR manager than with this CPD certified HR and Payroll Management course. This simple and easy course is divided into two sections each focusing on human resources management and payroll management respectively. First, you learn about human resources management as you explore its development in the modern day. Following that, you will read about subjects such as recruitment, interview, retention, health & safety, disciplining employees and terminating them. In the next section, payroll management is discussed by learning basic terminologies, accounting methods, understanding balance sheets, other financial statements and so much more. This is a great tool if used correctly as you can easily gain more knowledge about the recruitment process and utilize it to your advantage. So, take this course now for the double feature of improving your payroll management skills as well. Who is the course for? People who want to work in human resources People looking to be successful in interviews by learning how interviewers think Professionals wanting to improve their skills in Payroll management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: HR and Payroll Management is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Payroll Administer HR Manager Recruitment Consultant Office Manger Human Resource Management Module One - Getting Started 00:30:00 Module Two - Human Resources Today 01:00:00 Module Three - Recruiting and Interviewing 01:00:00 Module Four - Retention and Orientation 01:00:00 Module Five - Following Up With New Employees 01:00:00 Module Six - Workplace Health & Safety 01:00:00 Module Seven - Workplace Bullying, Harassment, and Violence 01:00:00 Module Eight - Workplace Wellness 01:00:00 Module Nine - Providing Feedback to Employees 01:00:00 Module Ten - Disciplining Employees 01:00:00 Module Eleven - Terminating Employees 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Advanced Diploma in Human Resource Management 00:00:00 Bookkeeping & Payroll Basics Module One - Introduction 00:30:00 Module Two - Basic Terminology 01:00:00 Module Three - Basic Terminology (II) 01:00:00 Module Four - Accounting Methods 01:00:00 Module Five - Keeping Track of Your Business 01:00:00 Module Six - Understanding the Balance Sheet 01:00:00 Module Seven - Other Financial Statements 01:00:00 Module Eight - Payroll Accounting Terminology 01:00:00 Module Nine - End of Period Procedures 01:00:00 Module Ten - Financial Planning, Budgeting and Control 01:00:00 Module Eleven - Auditing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Managing Payroll What Is Payroll? 00:30:00 Principles Of Payroll Systems 01:00:00 Confidentiality And Security Of Information 00:30:00 Effective Payroll Processing 01:00:00 Increasing Payroll Efficiency 01:00:00 Risk Management in Payroll 00:30:00 Time Management 00:30:00 Personnel Filing 00:30:00 When Workers Leave Employment 01:00:00 Hiring Employees 00:30:00 Paye and Payroll for Employers 01:00:00 Tell HMRC about a New Employee 01:00:00 Net And Gross Pay 00:30:00 Statutory Sick Pay 00:30:00 Minimum Wage for Different types of Work 01:00:00 Recommended Reading Recommended Reading: HR and Payroll Management 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- HR and Payroll Management 00:30:00 Final Exam Final Exam- HR and Payroll Management 00:30:00

Description: As part of the Human Resources Management department, your goal is to retain efficient and effective employees. To retain them, you need to have an onboarding program since it effectively shapes new employees and company culture. Through this course, you will learn the necessary skills, knowledge, and information about Human Resource Management, specifically in employee onboarding. Explore the benefits and purpose of onboarding and the importance of resiliency and flexibility. Who is the course for? Human Resource office managers and officers who want to know more about the employee onboarding program. People who have an interest in knowing more about Human Resource Management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 2 Certificate in HR Management: Employee Onboarding course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Consultant Human Resource Officer Labour Relations Officer Recruitment and Hiring Manager Relations Manager. Level 2 Certificate in HR Management: Employee Onboarding Module One - Getting Started 00:30:00 Module Two - Purpose of Onboarding 01:00:00 Module Three - Introduction 01:00:00 Module Four - Onboarding Preparation 01:00:00 Module Five - Onboarding Checklist 01:00:00 Module Six - Creating an Engaging Program 01:00:00 Module Seven - Following Up with New Employees 01:00:00 Module Eight - Setting Expectations 01:00:00 Module Nine - Resiliency and Flexibility 00:30:00 Module Ten - Assigning Work 01:00:00 Module Eleven - Providing Feedback 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Employee Onboarding- Activities 00:00:00 Mock Exam Mock Exam- Level 2 Certificate in HR Management: Employee Onboarding 00:20:00 Final Exam Final Exam- Level 2 Certificate in HR Management: Employee Onboarding 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Diploma In HR and Payroll Management Description: HR management and Payroll are big parts of all businesses. They are mainly responsible for handling employees and their wages respectively. Often times companies will merge both these jobs into one as a way to save money and that is where this Diploma in HR and Payroll Management course could prove to be a stand out addition to your resume. This diploma-level course is divided into three sections each focusing on HR & leadership, Human Resource Management and Managing Payroll respectively. In the first chapter you will learn of bigger concepts such as leadership and building up your team management skills and how to think outside the box, along with other HR-related topics. The next chapter focuses solely on HR managementas you get to explore recruitment, interviewing, health & safety and so much more. Finally, in the payroll management section, you look into principles of payroll systems, ways to improve payroll effectiveness and efficiency, personnel filing and other similar topics. The course is well structured as it is divided into three sections and if you chose to get this course now it would help you stand out from your competition when you are job hunting. Who is the Diploma in HR and Payroll Management course for? People who want to work in human resources People looking to be successful in interviews by learning how interviewers think Professionals wanting to improve their skills in Payroll management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma In HR and Payroll Management course is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Payroll Administrator HR Manager Recruitment Consultant Manager Team Leader Diploma in HR, Bookkeeping and Payroll Management - Updated Version HR Introduction to Human Resources 00:20:00 Employee Recruitment and Selection Procedure 00:35:00 Employee Training and Development Process 00:24:00 Performance Appraisal Management 00:22:00 Employee Relations 00:19:00 Motivation and Counselling 00:22:00 Ensuring Health and Safety at the Workplace 00:19:00 Employee Termination 00:18:00 Employer Records and Statistics 00:17:00 Essential UK Employment Law 00:30:00 Introduction to Payroll Management Introduction to Payroll Management 00:10:00 An Overview of Payroll 00:17:00 The UK Payroll System Running the payroll - Part 1 00:14:00 Running the payroll - Part 2 00:18:00 Manual payroll 00:13:00 Benefits in kind 00:09:00 Computerised systems 00:11:00 Total Photo scenario explained 00:01:00 Brightpay Brightpay conclude 00:03:00 Find software per HMRC Brightpay 00:03:00 Add a new employee 00:14:00 Add 2 more employees 00:10:00 Payroll Settings 00:15:00 Monthly schedule - 1 Sara 00:14:00 Monthly schedule - Lana 00:14:00 Monthly schedule - James 00:08:00 Directors NI 00:02:00 Reports 00:02:00 Paying HMRC 00:05:00 Paying Pensions 00:04:00 RTI Submission 00:02:00 Coding Notices 00:01:00 Journal entries 00:07:00 Schedule 00:03:00 AEO 00:06:00 Payroll run for Jan & Feb 2018 00:13:00 Leavers - p45 00:03:00 End of Year p60 00:02:00 Installing Brightpay 00:13:00 Paye, Tax, NI PAYE TAX 00:13:00 NI 00:11:00 Pensions 00:06:00 Online calculators 00:07:00 Payslips 00:03:00 Journal entries 00:07:00 Conclusion and Next Steps Conclusion and Next Steps 00:07:00 Diploma in HR, Bookkeeping and Payroll Management - Old Version HR & Leadership Leader and HR Management 00:30:00 Commitment and HR Management 01:00:00 Team Management 00:30:00 Build A Mastermind Group 02:00:00 People Recognition in HR Management 00:30:00 Performance, Goals and Management 00:30:00 Think Outside The Box 00:30:00 Be Passionate about Your Work 00:30:00 The Importance Of A Good Team Leader 00:30:00 Human Resource Management Module One - Getting Started 00:30:00 Module Two - Human Resources Today 01:00:00 Module Three - Recruiting and Interviewing 01:00:00 Module Four - Retention and Orientation 01:00:00 Module Five - Following Up With New Employees 01:00:00 Module Six - Workplace Health & Safety 01:00:00 Module Seven - Workplace Bullying, Harassment, and Violence 01:00:00 Module Eight - Workplace Wellness 01:00:00 Module Nine - Providing Feedback to Employees 01:00:00 Module Ten - Disciplining Employees 01:00:00 Module Eleven - Terminating Employees 01:00:00 Module Twelve - Wrapping Up 00:30:00 Managing Payroll What Is Payroll? 00:30:00 Principles Of Payroll Systems 01:00:00 Confidentiality And Security Of Information 00:30:00 Effective Payroll Processing 01:00:00 Increasing Payroll Efficiency 01:00:00 Risk Management in Payroll 00:30:00 Time Management 00:30:00 Personnel Filing 00:30:00 When Workers Leave Employment 01:00:00 Hiring Employees 00:30:00 Paye and Payroll for Employers 01:00:00 Tell HMRC about a New Employee 01:00:00 Net And Gross Pay 00:30:00 Statutory Sick Pay 00:30:00 Minimum Wage for Different types of Work 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Diploma in HR and Payroll Management 00:30:00 Final Exam Final Exam- Diploma in HR and Payroll Management 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description: If you are already working in a retail environment looking forward to advance your careers, or just interested in starting new retail job, this course will be the perfect choice for you! The Retail Customer Service Diploma is designed to provide insight into the field of retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples. With this course you will receive all the skills and knowledge needed for successful careers in today's retail world. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Retail Customer Service Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Retail Customer Service Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Mock Exam Mock Exam- Retail Customer Service Diploma 00:20:00 Final Exam Final Exam- Retail Customer Service Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00