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3415 Construction courses

Area Cleaner Training Course

5.0(14)

By Training Express

Whether you're aiming to work independently or offer services through a growing cleaning company, this Area Cleaner Training Course is designed to give you a solid grounding in the responsibilities and methods of modern cleaning professionals. From understanding the nuances of domestic, office, and commercial cleaning to learning about safe chemical use, equipment, and even how to handle non-routine waste—this course covers the job from every relevant angle. You'll also explore the business side of things, with clear guidance on planning, launching, and managing a cleaning business. From marketing and sales to staff management and customer satisfaction, the modules are shaped to support both aspiring area cleaners and those looking to scale a cleaning service. Whether you’re brushing up or starting from scratch, this course provides the insights needed to move forward confidently in a structured, professional setting. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: An Introduction to the Cleaning Job Module 02: The Diversity of Cleaning Jobs Module 03: Cleaning Equipment, Products and Clothing Module 04: House Cleaning Module 05 Food Kitchen and Commercial Kitchen Cleaning Module 06 Bathrooms and Toilets Module 07 Office Cleaning Module 08 Cleaning External Surfaces and Areas Module 09 Dealing with Non-Routine Waste Module 10 Chemical Safety, Keyholding and Alarm Codes for Cleaners Module 11 Starting a Cleaning Business and Planning for it Module 12 Running the Business with Quality Service Module 13 Customer Satisfaction Module 14 Management of Staff Module 15 Marketing, Advertising and Sales Module 16 Expansion Management Module 17 Business Insurance, Tax and Additional Equipment Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Area Cleaner training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Area Cleaner training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Area Cleaner Training Course
Delivered Online On Demand1 hour
£15

Complete Handyperson/Handyman Training

5.0(3)

By School Of Health Care

Handyperson: Handyperson Course Online Would you like to develop your handyman skills? Everything from modern procedures to handyperson accounts is covered in our extensive Handyperson: Handyperson Course. The whole spectrum of fundamental house maintenance and repairs is covered in this Handyperson: Handyperson Course. Through this handyperson course, you will learn about fundamental tools and equipment. The courses of this handyperson course also include appliances, plumbing, and electrical repair. Additionally, this Handyperson: Handyperson Course explains fundamental maintenance techniques and general carpentry. Following your completion of our handyperson course, you will be more productive at work. The tools you need to become more efficient and structured will be provided by our Handyperson: Handyperson Course. To learn everything there is to know about handyperson, enrol in our Handyperson: Handyperson Course. Why choose this Handyperson: Handyperson Course from the School of Health Care? Self-paced Handyperson Course, access available from anywhere in the world. High-quality study materials that are easy to understand. Handyperson Course developed by industry experts. After each module Handyperson Course, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Handyperson Course. Main Course: Handyperson Course [ Note: Free PDF certificate as soon as completing the Handyperson: Handyperson Course] Handyperson: Handyperson Course Online This Handyperson: Handyperson Course consists of 09 modules. Course Curriculum of Handyperson Course Module 01: Introduction to Handyperson Module 02: Basic Tools and Equipment Module 03: Electrical Work Module 04: Plumbing Skills Module 05: Appliances Module 06: General Carpentry Module 07: Basic Maintenance Skills Module 08: Walls and Floors Module 09: Painting and Decorating Module 10: Drilling, Tiling, and Welding Module 11: Bricklaying Module 12: Health and Safety at Work Module 13: Starting Own Business for Handyperson/Handyman Assessment Method of Handyperson Course After completing Handyperson: Handyperson Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Handyperson Course After completing the Handyperson: Handyperson Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Handyperson: Handyperson Course Online Without any experience students are still welcome to enrol in this Handyperson: Handyperson Course. Requirements Handyperson: Handyperson Course Online To enrol in this Handyperson: Handyperson Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Handyperson: Handyperson Course. Be energetic and self-motivated to complete our Handyperson: Handyperson Course. Basic computer Skill is required to complete our Handyperson: Handyperson Course. If you want to enrol in our Handyperson: Handyperson Course, you must be at least 15 years old. Career path Handyperson: Handyperson Course Online The Handyperson: Handyperson Course offers a unique opportunity for professional development and practical skill acquisition.

Complete Handyperson/Handyman Training
Delivered Online On Demand8 hours
£12

Level 3 Diploma in Carpentry & Joinery - CPD Certified

5.0(3)

By School Of Health Care

Carpentry: Level 3 Diploma in Carpentry & Joinery Would you like to refresh your skills and knowledge in carpentry? The greatest choice for you to join is this carpentry course! The carpentry course covers fundamental safety procedures, including tool identification and correct usage. Also, this carpentry course explains how to measure, choose, cut, and shape carpentry related goods. Moreover, the joining and finishing of wood are included in this carpentry course. In addition, participants in the carpentry course will become competent at building a variety of buildings and furnishings. At the end of this carpentry course, students will be confident in their problem-solving, accuracy, and craftsmanship abilities. By enrolling in this carpentry course, you may advance your career in the field and have access to a professionally designed curriculum. Special Offers of this Carpentry: Carpentry Course: This Carpentry: Carpentry Course includes a FREE PDF Certificate. Lifetime access to this Carpentry: Carpentry Course Instant access to this Carpentry: Carpentry Course 24/7 Support Available to this Carpentry: Carpentry Course [ Note: Free PDF certificate as soon as completing the Carpentry: Carpentry Course] Carpentry: Level 3 Diploma in Carpentry & Joinery Step into the world of expert craftsmanship with our Level 3 Diploma in Carpentry & Joinery. This in-depth course equips you with essential skills, covering fundamental safety procedures and tool identification within the Level 3 Diploma in Carpentry & Joinery. You’ll master how to measure, cut, and shape various materials, while the Level 3 Diploma in Carpentry & Joinery guides you through joining and finishing wood with precision. By the end of the Level 3 Diploma in Carpentry & Joinery, you’ll have developed problem-solving expertise, accuracy, and craftsmanship, setting you up for a successful career in carpentry and joinery. Who is this course for? Carpentry: Level 3 Diploma in Carpentry & Joinery The carpentry course offers the foundational information required to pursue a profession in carpentry or enhance current skills. Requirements Carpentry: Level 3 Diploma in Carpentry & Joinery To enroll in this Carpentry: Carpentry Course, students must fulfill the following requirements: Carpentry: Good Command over English language is mandatory to enrol in our Construction Safety Course. Carpentry: Be energetic and self-motivated to complete our Construction Safety Course. Carpentry: Basic computer Skill is required to complete our Construction Safety Course. Carpentry: If you want to enrol in our Construction Safety Course, you must be at least 15 years old. Career path Carpentry: Level 3 Diploma in Carpentry & Joinery This carpentry course might assist you in landing the position you're looking for in the industry.

Level 3 Diploma in Carpentry & Joinery - CPD Certified
Delivered Online On Demand1 hour
£12

Handyperson: Electrician, Plumber Plumbing Training with Painting and Decorating Course

5.0(3)

By School Of Health Care

Handyperson: Handyperson Course Online Would you like to develop your handyman skills? Everything from modern procedures to handyperson accounts is covered in our extensive Handyperson: Handyperson Course. The whole spectrum of fundamental house maintenance and repairs is covered in this Handyperson: Handyperson Course. Through this handyperson course, you will learn about fundamental tools and equipment. The courses of this handyperson course also include appliances, plumbing, and electrical repair. Additionally, this Handyperson: Handyperson Course explains fundamental maintenance techniques and general carpentry. Following your completion of our handyperson course, you will be more productive at work. The tools you need to become more efficient and structured will be provided by our Handyperson: Handyperson Course. To learn everything there is to know about handyperson, enrol in our Handyperson: Handyperson Course. Main Course: Handyperson Course Online 2 Exclusive Free Courses included with this Handyperson Course Online: Along with Handyperson Course, We Offer a free Electrician Course Along with Handyperson Course, We Offer a free Plumbing Course Along with Handyperson Course, We Offer a free Painting & Decorating Course Special Offers of this Handyperson: Handyperson Course: This Handyperson: Handyperson Course includes a FREE PDF Certificate. Lifetime access to this Handyperson: Handyperson Course Instant access to this Handyperson: Handyperson Course 24/7 Support Available to this Handyperson: Handyperson Course Handyperson: Handyperson Course Online This Handyperson course covers all aspects of basic home repairs and maintenance. you will learn about basic tools and equipment from this Handyperson: Handyperson Course. Also, electrical work, plumbing skills and appliances are also included in this Handyperson: Handyperson Course modules. Moreover, general carpentry and basic maintenance skills are explained in this Handyperson: Handyperson Course. You will be more productive at work after completing our Handyperson: Handyperson Course. Our Handyperson: Handyperson Course will provide the necessary tools to help you become more organised and efficient. Who is this course for? Handyperson: Handyperson Course Online Without any experience students are still welcome to enrol in this Handyperson: Handyperson Course. Requirements Handyperson: Handyperson Course Online To enrol in this Handyperson: Handyperson Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Handyperson: Handyperson Course. Be energetic and self-motivated to complete our Handyperson: Handyperson Course. Basic computer Skill is required to complete our Handyperson: Handyperson Course. If you want to enrol in our Handyperson: Handyperson Course, you must be at least 15 years old. Career path Handyperson: Handyperson Course Online The Handyperson: Handyperson Course offers a unique opportunity for professional development and practical skill acquisition.

Handyperson: Electrician, Plumber Plumbing Training with Painting and Decorating Course
Delivered Online On Demand2 hours
£12

Facilities Technician Course

5.0(14)

By Training Express

The Facilities Technician Course offers a detailed exploration of the essential elements that support efficient facility management in today’s dynamic workplace environments. This course provides learners with a thorough understanding of how to manage space, workplace services, and maintenance operations effectively. From the fundamentals of lease and vendor management to the intricacies of health and safety, participants will gain valuable knowledge that supports the smooth running of any facility. This programme also covers vital topics such as sustainable management practices and project coordination, designed to equip learners with the insight necessary to maintain and optimise building operations. Designed for individuals aiming to enhance their knowledge in facility management without the need for physical attendance, this course delivers a rich educational experience through structured modules. It focuses on essential business development aspects, including succession planning and contract management, ensuring a rounded grasp of the field. Whether involved in office buildings, commercial spaces, or industrial environments, learners will find this course tailored to their needs, helping to navigate the complexities of managing modern facilities with confidence and professionalism. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Facilities Technician training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Facilities Technician training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Facilities Technician Course
Delivered Online On Demand1 hour
£15

Electrical Technician

4.3(43)

By John Academy

Course Overview An electrical technician is a well-respected profession that involves excellent physical activity with good pay. Learn the skills of an electrical technician and enjoy massive career opportunities by taking this Electrical Technician course.  The Electrical Technician course will give you valuable insights into electricity principles. It includes an in-depth look into Ohm's law, direct current, alternating current, voltage, and resistance. Also, the course will introduce you to various electrical incidents and discuss how to work with electrical equipment safely. Our comprehensive training will also guide you through combined inspection and testing. Learning Outcomes Know the responsibilities of an electrical technician Understand what is a capacitance and how it works Get ideas on maintaining electronic and electrical wiring Know how to work safely with electricity Learn to identify faulty or unsuitable equipment Determine how to troubleshoot wiring systems Who is this course for? Professionals interested in learning the skills for an electrical supervisor career can take this Electrical Technician course. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy, and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet, or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Electrical Technician course offers useful skills to possess and would be beneficial for any profession or career from any industry you are in, such as: Electrician Domestic installer Residential Electrician Commercial Electrician Maintenance Electrician Auto Electrician Domestic Electrician Automotive Electrician Outside Lineman/ Electrician Journeyman Electrician Industrial Electricians Electrical Supervisor Module 1: Introduction and Basics 00:14:00 Module 2: Communication Skills 00:26:00 Module 3: Electrical Units and ohm's Laws 00:18:00 Module 4: Safety Precautions 00:46:00 Module 5: Direct Current 00:20:00 Module 6: Alternating Current 00:20:00 Module 7: Voltage and Resistance 00:21:00 Module 8: Capacitance and Capacitors 00:19:00 Module 9: Working Safely with Electrical Equipment 00:18:00 Module 10: Electrical Incidents 00:11:00 Module 11: Risk Assessment 00:26:00 Module 12: Reducing and Controlling Risks 00:24:00 Module 13: Combined Inspection and Testing 00:39:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Electrical Technician
Delivered Online On Demand5 hours 2 minutes
£18

Online Electrician Course Level 3

4.3(43)

By John Academy

Course Overview Learn to Become an Expert Electrician with this Online Course Electrical problems are common in homes, factories, and offices, so electricians are always in demand. If you're looking for a new job or career change, becoming an electrician can be a profitable option. This online electrician course can teach you the essential knowledge and skills to pursue a career as an electrician. You'll learn about the basic principles of electricity, electrical units, Ohm's law, direct and alternating current, voltage, resistance, capacitance, and capacitors. You'll also learn about safety procedures and develop a clear understanding of the electrical system as a whole. Upon completing the course, you'll receive a certificate that will add extra weight to your resume and make you more competitive in the job market. Learning Outcomes Electrical principles and units Ohm's law Direct and alternating current Voltage and resistance Capacitance and capacitors Electrical safety Who is the Online Electrician Course for? This course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Why Choose this Online Electrician Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result The UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. However, you can also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Electrician Course Level 3 Ch - 00 Intro Basic Electricity 00:07:00 Ch - 01 The Nature of Electricity 00:20:00 Ch - 02 Conductors & Insulators 00:08:00 Ch - 03 Current and Electric Circuits 00:13:00 Ch - 04 Ohm's Law 00:06:00 Ch - 05 Electric Power 00:12:00 Ch - 06 Series _ Parallel Circuits 00:18:00 Ch - 07 Circuit Theorems 01:31:00 Ch - 08 Electric Fields and Capacitance 00:26:00 Ch - 09 Magnetism and Inductance 00:49:00 Ch - 10 Transient Response Capacitors & Inductors 00:10:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Online Electrician Course Level 3
Delivered Online On Demand4 hours 20 minutes
£18

Electrician Training

4.3(43)

By John Academy

Course Overview An electrician career is attractive in many ways. It's an easier field to enter, opening opportunities for a life-long rewarding career. Our sole intention behind creating this Electrician Training is to give you insights into electrical circuits and guide you through your professional development. In this Electrician Training, you'll learn how to execute the typical duties of an electrician in more detail. The course covers a combination of skills required to connect wires and change the electric plugs and sockets. It will enhance your ability to wire an outlet with multiple sets of cables. Furthermore, you'll get step-by-step instructions in connecting a single-pole switch, as well as troubleshooting broken light switches and electrical sockets. Our ultimate training will improve your ability in inspecting electrical systems, wiring and electrical equipment. Sign up today! Learning Outcomes Learn how to connect wires Understand how to change the electrical plug and socket Get detailed instructions in wiring and installing an electric outlet Know how to wire a double socket Train yourself to install a single-pole switch Learn how to repair a broken light switch or electric socket Certification After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Electrician Training for? Electrician Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all learners and professionals from any background. Requirements Our Electrician Training is fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. It would be beneficial for any related profession or industry, such as: Apprentice Electrician Industrial Electricians Commercial Electrician Residential Electrician Maintenance Electrician Auto Electrician Domestic Electrician Automotive Electrician Outside Lineman/ Electrician Journeyman Electrician Domestic installer Electrician Training 1. Connecting wires (Cables) 00:09:00 2. How to change the electric plug 00:13:00 3. How to change of the electric socket from single to double 00:05:00 4. Installation of the electric socket - single 00:08:00 5. How to install a electrical socket if you have two cable in electrical box 00:07:00 6. How to install a electrical socket if you have more than two cable 00:10:00 7. Connection of two electric socket 00:14:00 8. How to connect of a unipolar (single with one button) light switch 00:05:00 9. How to repair the light switch torn from the wall 00:02:00 10. How to repair the electric socket torn from the wall 00:02:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Electrician Training
Delivered Online On Demand1 hour 15 minutes
£18

Painter and Decorator Colour Mixing Course for Acrylice and Oil Painters Online

By Study Plex

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum New Color Mixing for Painters - in Acrylic or Oil Introduction 00:09:00 Materials and Preparing Your Color Palette 00:21:00 Mixing Purples - And All Secondary Colors 00:19:00 Mixing Reds - And All Primary Colors 00:10:00 Mixing Neutral Colors 00:11:00 More Tips on Color 00:27:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Painter and Decorator Colour Mixing Course for Acrylice and Oil Painters Online
Delivered Online On Demand
£19

Customer Support Engineer Apprentice Course

5.0(14)

By Training Express

The Customer Support Engineer Apprentice Course is designed to develop essential skills for anyone aiming to excel in customer service and technical support roles. This course offers a thorough introduction to effective telephone communication, covering everything from phone etiquette and managing calls to building rapport and handling challenging conversations. Learners will also gain insight into key business practices such as mail services, invoicing, and record keeping, ensuring they understand the operational side of customer support within an organisation. Alongside technical communication, the course focuses on critical organisational and planning skills to improve efficiency and customer satisfaction. With modules dedicated to business writing, customer relationship management, and scheduling, learners will be well-prepared to handle a variety of customer interactions and administrative tasks confidently. Whether dealing with inbound or outbound enquiries, this course provides a solid foundation for those looking to enhance their professional communication and support capabilities in a remote learning format. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Support Engineer Apprentice training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Customer Support Engineer Apprentice training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Customer Support Engineer Apprentice Course
Delivered Online On Demand1 hour
£15