2550 Career Development courses in Bushey delivered Online

Searching for a job can be exciting; it can also be fraught with anxiety and discomfort due to change and the unknown. Whether you are already in the midst of a job search or are considering one, this Level 2 Interview Skillscourse will provide you with the skills necessary to identify and apply for suitable jobs, as well as to prepare for and conduct yourself in a job interview. The job market today is not what it was even five years ago. Knowing where to go, who to talk to, and what opportunities are available will help you transition from someone who fantasizes about having a job to someone who has the job they've always wanted. The purpose of this Level 2 Interview Skills course is to help you determine your skillset, the type of work that is important and realistic to include in your search, and how to get started. Learning Outcomes After completing this Level 2 Interview Skills course, the learner will be able to: Learn how to identify achievable job goals. Gain a thorough understanding of the key qualities required for employment from an employer's perspective. Know the different types of CVs and cover letters used to apply for jobs. Know how to identify suitable job opportunities and apply for them. Understand how to prepare for an interview. Understand how to conduct yourself in an interview situation. Know how to reflect on your own performance following an interview situation. Why Choose Level 2 Interview Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 2 Interview Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Level 2 Interview Skills Bundle Course Course 01: Level 2 Interview Skills Course 02: Workplace Stress Management Course 03: Dealing With Difficult People ***Other Benefits of Level 2 Interview Skills Bundle Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 2 Interview Skills course] Course Curriculum of Level 2 Interview Skills Module 01: Preparing to Achieve Own Job Goals Understand how to identify achievable job goals Understand the key qualities required for employment from an employer perspective Be able to identify own employability skills Module 02: Promoting Yourself and Preparing for a Job Interview Know the different types of CV and cover letter used to apply for jobs Understand where and how to search for jobs Be able to identify suitable job opportunities and apply for them Understand how to prepare for an interview Be able to conduct self in an interview situation Be able to reflect on own performance following an interview situation --------------------- Assessment Method After completing each module of the Level 2 Interview Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 2 Interview Skills course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Level 2 Interview Skills course is ideal for anyone who wants to learn how to apply for the job they want. Requirements There are no specific requirements for this Level 2 Interview Skills course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Report writing is a critical skill in many different industries, including business, government, and education. Report writers are responsible for communicating complex information in a clear, concise, and informative way. The demand for report writers is rising, with the job market expected to grow by 15% in the next five years. This is due to the increasing need for businesses and organizations to make data-driven decisions. Our "Report Writer - Professional Report Writing and Communication Course" offers a well-structured journey through the art and science of creating effective reports. This course doesn't merely touch upon the basics; it delves deep into planning, research, and even the fine nuances of English grammar suited for report writing. Mastering the craft of report writing isn't just about enhancing career prospects; it's about being the bridge between raw data and actionable insights. Let's refine your skills and shape the narratives of tomorrow. Learning Outcomes: Grasp fundamental principles of professional report writing. Develop effective planning and preparation strategies for reports. Understand techniques for meticulous research and information collection. Refine grammar and punctuation tailored for report writing. Incorporate tables, charts, and graphs seamlessly into reports. Master the skills of proposal writing and report presentation. Enhance creative thinking in the report writing process. Report Writing Curriculum Breakdown of the Report Writing Course Course Outline: Module 01: The Basics of Report Writing Module 02: Planning for Report Writing Module 03: Preparation for Report Writing Module 04: Research and Information Collection Module 05: Writing and Revising the Report Module 06: English Grammar and Punctuation Guide for Report Writing Module 07: Using Tables, Charts and Graphs in a Report Module 08: Proposal Writing Module 09: Presentation of the Report Module 10: Developing Creative Thinking and Creativity Module 11: Quick Check While Writing a Report Why would you choose the Report Writing course from Compliance Central: Lifetime access to Report Writing course materials Full tutor support is available from Monday to Friday with the Report Writing course Learn Report Writing skills at your own pace from the comfort of your home Gain a complete understanding of Report Writing course Accessible, informative Report Writing learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Report Writing course Study Report Writing in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Report Writing course CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Report Writing course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Report Writing. It is also great for professionals who are already working in Report Writing and want to get promoted at work. Requirements To enrol in this Report Writing course, all you need is a basic understanding of the English Language and an internet connection. Career path Content Writer: £20,000 to £40,000 per year Copywriter: £25,000 to £50,000 per year Technical Writer: £30,000 to £60,000 per year Marketing Communications Specialist: £25,000 to £45,000 per year Business Analyst: £35,000 to £65,000 per year Communications Manager: £40,000 to £70,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Description: We all know the importance of good writing. In business writing, the language is concrete, the point of view is clear and well expressed. This course will help you will get all the tools to become a good writer, and how to use writing skills for the improvement of your business. Report writing is a skill you will use again and again in your business. Here, you will learn how to write reports and proposal's, you will get a writing skill to present information in formal, informal, and proposal style. This Professional Business Writing will brush up your writing skills more if you are already a good writer. So, thinking to get an improvement in your writing skills? Join this course now. Learning Outcomes: The worth of accurate, written communication Learn how to write proofread your task so that it is clear, accomplished and correct How to exploit your skills in the realistic circumstances The correct format for memos, letters, as well as e-mails Prepare reports and proposals that inform, persuade, and provide information. Review your work so that it is clear, concise, complete, and correct. Apply these skills in real work applications. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Professional Business Writing is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Professional Business Writing is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Active and Passive Voice 00:15:00 Be Clear 00:15:00 Be Concise 00:00:00 Be Correct 00:05:00 Inclusive Language 00:05:00 Manners and Courtesy 00:05:00 Practical Language 00:15:00 Punctuation 00:15:00 Readability Index 00:15:00 Reviewing Your Writing 00:15:00 Sentence Construction 00:05:00 Sentences and Sentence Types 00:15:00 Spelling and Proofreading 00:15:00 Why Write? 00:15:00 Word Agreement 00:05:00 Writing Business Letters 00:15:00 Writing Effective E-mails 00:15:00 Module 02 The Stages of Report Writing 00:15:00 The First Stage - Investigating 00:15:00 The Second Stage - Planning 00:15:00 The Third Stage - Writing 00:15:00 The Fourth Stage - Revising 00:15:00 Using Headings 00:15:00 Using Charts and Graphs 00:15:00 The Proposal 00:15:00 Persuasion 00:30:00 Giving Credit 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Close Protection : Threat Assessment Are you looking forward to starting a career in the Close Protection sector? Our Close Protection course is specially designed to assist you with a better understanding of Close Protection. Our Close Protection has covered all the latest topics from the introduction of Close Protection to all the legal and ethical considerations of Close Protection. Also, you will learn about personal security, awareness, surveillance and reconnaissance from the Close Protection course. This Close Protection course involves threat mitigation helpful for boosting skills on the Close Protection topics. Learning Outcome of Close Protection After completing the Close Protection course, learners will know about: The Introduction to Close Protection, personal security and awareness. The Close Protection course describes surveillance and reconnaissance. Threat mitigation, operational planning and vehicle operations are lessons parts of the Close Protection course. You will learn firearms and defensive equipment for Close Protection. This Close Protection course also teaches physical fitness and self-defence. You can increase your tactical skills, communication skills, public relations and etiquette through the Close Protection course. Learn Close Protection operations, crisis management, legal and ethical considerations with the help of this Close Protection course. Enrol now for a successful Close Protection career! Special Offers of this Close Protection: Close Protection Course This Close Protection: Close Protection Course includes a FREE PDF Certificate Lifetime access to this Close Protection: Close Protection Course Instant access to this Close Protection: Close Protection Course Get FREE Tutor Support to this Close Protection: Close Protection Course Close Protection : Threat Assessment Our Close Protection course is designed for individuals looking to pursue a career in the security industry. The Close Protection course offers comprehensive training in risk assessment, threat management, and conflict resolution. With the Close Protection course, you will gain essential skills in personal security, surveillance, and defensive driving. The Close Protection course ensures you are well-prepared to protect high-profile clients in various environments. Our Close Protection course is taught by experienced professionals, providing hands-on experience in real-life scenarios. Enroll in the Close Protection course today and take the first step toward a rewarding career in security. Who is this course for? Close Protection : Threat Assessment This Close Protection training is open to everyone. Anyone can enrol on this Close Protection course. Requirements Close Protection : Threat Assessment To enrol in this Close Protection: Close Protection Course, students must fulfil the following requirements. To join in our Close Protection: Close Protection Course, you must have a strong command of the English language. To successfully complete our Close Protection: Close Protection Course, you must be vivacious and self driven. To complete our Close Protection: Close Protection Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Close Protection: Close Protection Course. Career path Close Protection : Threat Assessment Your employment prospects in this field will be aided by this Close Protection training.

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Child and Adolescent Mental Health Learn to identify mental health signs, symptoms, and treatments. Mental health is a big concern for people living in developed countries. However, it is difficult to say how mental health issues impact many children and adolescents. This Child and Adolescent Mental Health course provides an excellent understanding of the nature and scope of mental health disorders in children and adolescents. It describes the signs and symptoms of many common mental disorders and their potential causes and treatment options. Through this Child and Adolescent Mental Health course, you can help and protect children and adolescents by getting educated in mental health support theories and practices. As mental health is recognized as an important component of a child's growth stage and their developing years in adolescence, your support and understanding are important on so many levels. With our Child and Adolescent Mental Health course, success becomes much simpler, allowing you to monetize your skills. This course is designed for both part-time and full-time students and can be done on your own time. So what are you waiting for? Enrol now and gain the experience, skills, and knowledge required to advance your career development. Learning Outcomes After completing this Child and Adolescent Mental Health course, you will be able to: Describe the fundamentals of mental health. Explain Child Psychology. Describe the attachment and relationship building in childhood. Know the impacts of separation and loss on attachment. Explain the factors that influence the development. Explain the mental health problems in adolescents. Deal With Autism, ADHD, and Dyslexia in Adolescents. Know about mental health treatment and medicine. Describe how mental illness impacts life expectancy. Know mental health-related legislation in the UK. Why Choose Child and Adolescent Mental Health Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call, or email. Free PDF certificate as soon as you complete the Child and Adolescent Mental Health course. Courses are Included in this Child and Adolescent Mental Health course Main Course: Child and Adolescent Mental Health **Free Courses** Course 01: Level 2 Diploma for the Early Years Practitioner Course 02: Level 5 Childcare Training [ Note: Free PDF certificate as soon as completing the Child and Adolescent Mental Health course] Child and Adolescent Mental Health Course Curriculum of Child and Adolescent Mental Health Module 1: An Overview of Mental Health Module 2: Understanding Child Psychology Module 3: Understanding Attachment and Relationship Building Module 4: How Separation and Loss Affects Attachment Module 5: Understanding Child Development Module 6: Mental Health Problems in Adolescent Module 7: Other Mental Health Problems in Adolescent Module 8: Impact of Autism, ADHD and Dyslexia in Adolescent Module 9: Coping With Autism, ADHD and Dyslexia in Adolescents Module 10: The Ways of Treating Mental Health Module 11: Mental Health over Life Span and Society in the UK Module 12: Relevant Mental Health Legislations in the UK Assessment Method of Child and Adolescent Mental Health After completing each module of the Child and Adolescent Mental Health Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Child and Adolescent Mental Health After completing the MCQ/Assignment assessment for this Child and Adolescent Mental Health course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Child and Adolescent Mental Health This course is ideal for anyone who is interested in Child and Adolescent Mental Health. Requirements Child and Adolescent Mental Health There are no specific requirements for Child and Adolescent Mental Health course because it does not require any advanced knowledge or skills. Career path Child and Adolescent Mental Health After completing Child and Adolescent Mental Health course, you will begin your career or the next phase of your career.

Learn to identify mental health signs, symptoms, and treatments. Mental health is a big concern for people living in developed countries. However, it is difficult to say how mental health issues impact many children and adolescents. This Child Mental Health course provides an excellent understanding of the nature and scope of mental health disorders in children and adolescents. It describes the signs and symptoms of many common mental disorders and their potential causes and treatment options. Through this Child Mental Health course, you can help and protect children and adolescents by getting educated in mental health support theories and practices. As mental health is recognized as an important component of a child's growth stage and their developing years in adolescence, your support and understanding are important on so many levels. With our Child Mental Health course, success becomes much simpler, allowing you to monetize your skills. This course is designed for both part-time and full-time students and can be done on your own time. So what are you waiting for? Enrol now and gain the experience, skills, and knowledge required to advance your career development. Learning Outcomes After completing this Child Mental Health course, you will be able to: Describe the fundamentals of mental health. Explain Child Psychology. Describe the attachment and relationship building in childhood. Know the impacts of separation and loss on attachment. Explain the factors that influence the development. Explain the mental Health problems in adolescents. Deal With Autism, ADHD and Dyslexia in Adolescents. Know about mental health treatment and medicine. Describe how mental illness impacts life expectancy. Know mental health-related legislation in the UK. Why Choose Child Mental Health Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Child Mental Health Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Child Mental Health course. *****Courses are Include in this course***** Main Course: Child Mental Health **Free Courses** Course 01: Level 2 Diploma for the Early Years Practitioner Course 02: Level 5 Childcare Training [ Note: Free PDF certificate as soon as completing the Child Mental Health course] Course Curriculum of *** Child Mental Health *** Module 1: An Overview of Mental Health Module 2: Understanding Child Psychology Module 3: Understanding Attachment and Relationship Building Module 4: How Separation and Loss Affects Attachment Module 5: Understanding Child Development Module 6: Mental Health Problems in Adolescent Module 7: Other Mental Health Problems in Adolescent Module 8: Impact of Autism, ADHD and Dyslexia in Adolescent Module 9: Coping With Autism, ADHD and Dyslexia in Adolescents Module 10: The Ways of Treating Mental Health Module 11: Mental Health over Life Span and Society in the UK Module 12: Relevant Mental Health Legislations in the UK Assessment Method After completing each module of the Child Mental Health Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Child Mental Health course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is ideal for anyone who is interested in Child Mental Health Course. Requirements There are no specific requirements for Child Mental Health course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing Child Mental Healthcourse, you will begin your career or the next phase of your career. Certificates Certificate of completion Digital certificate - Included

Mental Health: Child and Adolescent Mental Health Course Online Learn to identify mental health signs, symptoms, and treatments. Mental health is a big concern for people living in developed countries. However, it is difficult to say how mental health issues impact many children and adolescents. This Child and Adolescent Mental Health: Child and Adolescent Mental Health course provides an excellent understanding of the nature and scope of mental health disorders in children and adolescents. It describes the signs and symptoms of many common mental disorders and their potential causes and treatment options. Through this Child and Adolescent Mental Health: Child and Adolescent Mental Health course, you can help and protect children and adolescents by getting educated in mental health support theories and practices. As mental health is recognized as an important component of a child's growth stage and their developing years in adolescence, your support and understanding are important on so many levels. With our Child and Adolescent Mental Health: Child and Adolescent Mental Health course, success becomes much simpler, allowing you to monetize your skills. This course is designed for both part-time and full-time students and can be done on your own time. So, what are you waiting for? Enrol now and gain the experience, skills, and knowledge required to advance your career development. Special Offers of this Mental Health: Child and Adolescent Mental Health Course This Mental Health: Child and Adolescent Mental Health Course includes a FREE PDF Certificate. Lifetime access to this Mental Health: Child and Adolescent Mental Health Course Instant access to this Mental Health: Child and Adolescent Mental Health Course Get FREE Tutor Support from Monday to Friday in this Mental Health: Child and Adolescent Mental Health Course Main Course: Child and Adolescent Mental Health Courses are Included in this Mental Health: Child and Adolescent Mental Health Course Course 01: Level 2 Diploma for the Early Years Practitioner Course 02: Level 5 Childcare Training [ Note: Free PDF certificate as soon as completing the Mental Health: Child and Adolescent Mental Health Course] Mental Health: Child and Adolescent Mental Health Course Online Industry Experts Designed this Mental Health: Child and Adolescent Mental Health Course into 12 detailed modules. Course Curriculum of Child and Adolescent Mental Health Course Module 1: An Overview of Mental Health Module 2: Understanding Child Psychology Module 3: Understanding Attachment and Relationship Building Module 4: How Separation and Loss Affects Attachment Module 5: Understanding Child Development Module 6: Mental Health Problems in Adolescent Module 7: Other Mental Health Problems in Adolescent Module 8: Impact of Autism, ADHD and Dyslexia in Adolescent Module 9: Coping With Autism, ADHD and Dyslexia in Adolescents Module 10: The Ways of Treating Mental Health Module 11: Mental Health over Life Span and Society in the UK Module 12: Relevant Mental Health Legislations in the UK Assessment Method of Child and Adolescent Mental Health After completing each module of the Mental Health: Child and Adolescent Mental Health Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Child and Adolescent Mental Health After completing the MCQ/Assignment assessment for this Mental Health: Child and Adolescent Mental Health Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Mental Health: Child and Adolescent Mental Health Course Online This Mental Health: Child and Adolescent Mental Health Course is ideal for anyone who is interested in Child and Adolescent Mental Health. Requirements Mental Health: Child and Adolescent Mental Health Course Online Students who intend to enrol in Mental Health: Child and Adolescent Mental Health Course must meet the following requirements: Mental Health: Good command of the English language Mental Health: Must be vivacious and self-driven. Mental Health: Basic computer knowledge Mental Health: A minimum of 16 years of age is required. Career path Mental Health: Child and Adolescent Mental Health Course Online After completing Mental Health: Child and Adolescent Mental Health Course, you will begin your career or the next phase of your career. Certificates Certificate of completion Digital certificate - Included

Register on the Legal Support Specialist today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Legal Support Specialist is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Legal Support Specialist Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Legal Support Specialist, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Unit 01: Introduction Introduction 00:01:00 Unit 02: The Legal Support Specialist: Definition - Titles and Role - Scope of Work The Legal Support Specialist: Definition - Titles and Role - Scope of Work 00:03:00 Working in a law firm or in-house legal department - Differences and advantages 00:20:00 Legal Framework for the Legal Support Specialist: Standards and code of conduct 00:10:00 The Job Description of Legal Assistants 00:20:00 Career Development Plan 01:20:00 Unit 03: Matter Management - The Legal Matter Life Cycle The Matter Management Life Cycle 00:03:00 Phase 1: Receive the Matter - The 'Legal Service Order Form' 00:20:00 Phase 2: Assess the Matter - Conflict Check - KYC and DD checks 00:07:00 Phase 3: Assign the Matter - Criteria for team assignments 00:01:00 Phase 4: Engage the client - Letter of Engagements and Billing Arrangements 00:07:00 Phase 5: Deliver the work 00:05:00 Phase 6: Manage - Timekeeping - Understanding the billing system 00:03:00 Phase 6: Manage - Review of Narratives 00:06:00 Phase 7: Close the matter - Closure checklist and Lesson Learned 00:05:00 Unit 04: Files, Documents and Records Management File Management - How to create and manage a filing system for your company 00:07:00 Records and Documents Management 00:10:00 Unit 05: Mastering your soft skills Soft skills for Legal Assistants 00:04:00 Communication Skills - E-mail Communication Etiquette 00:25:00 Emotional Intelligence at the workplace 00:10:00 Stress Management 00:10:00 Confidentiality at the workplace 00:15:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

This Advanced Diploma in Customer Service aims to teach the necessary requirements of those working in a business who work closely with clients so that the care they provide is to the highest standard. It is also for learners whose job role requires them to deliver continually improving service to customers With this course you will gain a valuable understanding of a range of technical skills and behaviours in communicating with customers, resolving customer service problems and supporting service improvements. Also, learn how to deal with difficult customers and also connect with your customers online. Develop an advanced set of skills and hone knowledge that can be applied in any sector or organisation type.  Who is this course for? Advanced Diploma in Customer Service is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Advanced Diploma in Customer Service is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Customer Service Module One - Getting Started 00:30:00 Module Two - Who We Are and What We Do 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Customer Service 00:20:00 Final Exam Final Exam- Advanced Diploma in Customer Service 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00