44517 Care courses

Negotiation Skills - Professional 1 Day Workshop in St Asaph

Negotiation Skills - Professional 1 Day Workshop in Slough

Negotiation Skills - Professional 1 Day Workshop in Solihull

Negotiation Skills - Professional 1 Day Workshop in Southampton

Negotiation Skills - Professional 1 Day Workshop in St Davids

Negotiation Skills - Professional 1 Day Workshop in Portsmouth

Negotiation Skills - Professional 1 Day Workshop in Sheffield

Negotiation Skills - Professional 1 Day Workshop in Stirling

Overview By the end of the course, delegates will have:   Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour

Overview By the end of the course, delegates will have:   Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour