Customer Service - Getting it Right - 1 day training course delivered in Nottingham Enables participants to review and explore the true meaning of “excellent customer service”. It focuses on the challenges – and rewards of managing both internal and external customers effectively face to face and over the telephone.
This course will explore what we mean when we say someone has dementia. The course will challenge you to think more about how we can best care for and support people with dementia.
Studies have shown that People with healthy eating patterns live longer, the aim of this course is to give the learner the knowledge regarding the importance of nutrition, the effects and implications of a lack of nutrition and malnutrition.
This in-depth training course, you will deepen your knowledge of the lifestyle and biological factors that cause strokes, how to recognise the signs of a stroke attack, stroke first aid procedures and post-stroke care provision.
Paediatric First Aid Paediatric First Aid at Work Two Day Course Cost: £125 + vat per person This course has been developed for those who are working with children and infants. It will be of particular interest to teachers, child minders, crèche assistants, playgroup personnel and anyone else who has a responsibility for their welfare whilst in your care. The purpose of the qualification is for the learner to attain the knowledge and practical competence required to deal with a range of paediatric first-aid situations. This two-day qualification fulfils the requirements for first aid training detailed in the Department for Education’s statutory framework for the Early Years Foundation Stage. SYLLABUS A range of subjects is covered, including: Role of the Paediatric First Aider Primary survey Resuscitation (CPR including the safe use of an AED) Wounds, bleeding and shock Allergic reactions including anaphylaxis Head, neck and back injuries Seizure Choking Minor injuries Recovery position Fractures Foreign bodies Diabetic emergencies Asthma Meningitis Febrile convulsions Extreme cold and heat Electrical incidents Maximum of 12 People Students must be a minimum of 16 years of age to qualify. Numbers A maximum of 12 students can be accommodated on this course. CERTIFICATION The qualification is valid for three years from the date of achievement. It is recommended that the learner attends annual refresher training. The learner will need to complete the full course again to re-qualify for a further three years. First Aid • Life-Saving Skills First Aid Training is not just a Course; it’s a life-saving skill everyone should possess. It’s about being prepared for the unexpected knowing how to respond when seconds count. As Health & Safety Law mandates, employers must create a secure and healthy environment for their employees. This responsibility extends to providing immediate and effective First-Aid Care when necessary. We understand that learning is best achieved through practical application. That’s why we offer In-Person Workshops on First Aid. These workshops provide hands-on experience under the guidance of our highly qualified trainers. You’ll have the opportunity to practice what you’ve learned in a controlled environment before you need to apply it in real life. Upon completion of a First-Aid Qualification, employers can be assured that they have highly-trained personnel capable of responding swiftly and effectively to any First-Aid needs. This fulfils legal obligations and contributes to a safer, more caring work environment for all. In essence, the First Aid Certification is more than just a qualification; it’s an investment in the health and safety of your workforce.
Helping people become more efficient in how they manage and prioritise their working day, and for leaders and managers, how they can work efficiently by collaborating effectively with their people.
Introducing Therapy for Rumination Package: Breaking Free from Overthinking and Cultivating Mindful Awareness Are you struggling with rumination, finding it challenging to break free from repetitive and intrusive thoughts that lead to stress and anxiety? Miss Date Doctor’s Therapy for Rumination Package offers you expert support and guidance to manage overthinking and cultivate a more mindful and present-focused mindset. Rumination involves getting caught in a cycle of obsessive thoughts and excessive self-reflection, often leading to emotional distress. Our experienced therapists are dedicated to helping you understand and address rumination, enabling you to regain control of your thoughts and emotions. Here’s how the Therapy for Rumination Package can support you: Understanding Rumination: Our therapists will help you understand the nature of rumination and its impact on your emotional well-being. Cognitive Restructuring: We’ll work on cognitive restructuring techniques to challenge negative thought patterns and replace them with more constructive and balanced thinking. Mindfulness Practices: Therapy for rumination includes mindfulness exercises to help you cultivate present-focused awareness and reduce excessive thinking. Emotional Regulation: Our therapists will guide you in developing effective strategies to manage and regulate emotions triggered by rumination. Breaking the Cycle: We’ll assist you in breaking free from the cycle of rumination, preventing its negative effects on your mental and emotional health. Positive Coping Mechanisms: Therapy will focus on helping you develop positive coping mechanisms to manage stress and anxiety more effectively. Self-Compassion: We’ll encourage self-compassion and self-care practices to promote emotional healing and well-being. Goal Setting: Together with your therapist, you’ll set achievable goals to work towards reducing rumination and fostering a more balanced thought process. The Therapy for Rumination Package at Miss Date Doctor is designed to empower you to manage overthinking and create a more mindful and present-oriented mindset. Our compassionate therapists provide a safe and supportive space to explore your thought patterns, allowing you to work towards emotional healing and inner peace. Invest in your mental well-being and take the first step towards breaking free from rumination with the Therapy for Rumination Package. Embrace the opportunity to cultivate mindfulness, reduce stress, and foster a more balanced and positive thought process. Let our experienced therapists guide you towards a brighter and more emotionally fulfilling future, free from the burden of rumination. 4 x 1 hour sessions https://relationshipsmdd.com/product/therapy-for-rumination-package/
Introducing our Local Relationship Counselling Services Package – a comprehensive solution designed to strengthen and nurture your relationship. At Miss Date Doctor, we understand that every couple’s needs are unique, which is why we offer a range of tailored services to cater to your specific requirements. With the flexibility to choose any of our offices, we ensure convenience and accessibility for all our valued customers. Our team of expert relationship coaches is dedicated to helping you navigate through the challenges and complexities of modern relationships. Our Local Relationship Counselling Services Package covers a wide array of areas, addressing common concerns and providing guidance in the following key areas: Communication Enhancement: Effective communication is the cornerstone of any successful relationship. Our coaching package equips you with valuable tools and techniques to improve communication, fostering greater understanding and connection between you and your partner. Conflict Resolution: Conflicts are inevitable in relationships, but how we handle them can make all the difference. Our relationship coaching services provide you with valuable insights and strategies to resolve conflicts amicably, promoting harmony and mutual growth. Trust Building: Trust forms the foundation of a healthy relationship. Our experienced coaches will guide you through exercises and discussions aimed at rebuilding trust, overcoming past issues, and cultivating a stronger bond. Intimacy and Emotional Connection: Enhancing intimacy and fostering emotional connection are vital for a fulfilling relationship. Our package offers guidance on building intimacy, reconnecting on a deeper level, and reigniting the spark that initially brought you together. Goal Setting and Future Planning: Together, we’ll help you and your partner identify shared goals, clarify individual aspirations, and work towards building a shared vision for the future. Our relationship coaching services provide a roadmap for aligning your ambitions and creating a fulfilling life together. By choosing our Local Relationship Counselling Services Package, you’re investing in a supportive and confidential environment where you and your partner can explore your relationship dynamics and work towards a happier, healthier future. Our commitment to personalized care, coupled with the freedom to select the most convenient office location for your sessions, ensures that you receive the best possible support for your unique relationship journey. Don’t let the challenges of maintaining a fulfilling relationship overwhelm you. Take the first step towards a more harmonious partnership by opting for our Local Relationship Counselling Services Package today. Trust in our expertise, and let us guide you towards a happier, more fulfilling relationship. 1 hour 3 sessions https://relationshipsmdd.com/product/local-relationship-counselling-services-package/
What past delegates said: "I started looking for a course in education and training when I was offered a chance to help deliver some health & safety training in my local area - I was incredibly lucky to have found Ottilia Pochat Training. Ottilia has a wealth of experience in teaching, and she managed to share those skills and techniques with us in a way that was both incredibly informative and fun! I can’t recommend Ottilia Pochat Training highly enough - why wouldn’t you want to learn how to teach from the best?" This course is fully tutor-led and teaches you how to become a good, quality trainer Virtual Classroom, this course is run over 8 weeks: 16 sessions of 2½ hour duration, from 10:00 -12:30 and 13:30 - 16:00 The virtually run course starting on Friday 7 July will be held over 8 consecutive Fridays Face to Face: Five-day course Run by a Dutch teacher who spent 4 years learning to teach and has international teaching experience in working with all age groups Course Contents Roles and responsibilities in education and training Ways to maintain a safe and supportive learning environment Relationships between teachers and other professionals Boundaries between the teaching role and other professionals Points of referral to meet the individual needs of learners Inclusive teaching, including:Ways to create an inclusive teaching and learning environmentCreating an inclusive teaching and learning planJustifying own selection of teaching and learning approaches, resources and assessment methods in relation to individual learner needsUsing teaching and learning approaches to meet learner needsEvaluating the delivery of inclusive teaching and learning including areas for improvementDelivering inclusive teaching and learning to meet individual needs Communicating with learners in a way that meets their needs Understanding assessment in education and training, including:Different methods of assessment and how they can be adapted to meet individual learner needsHow to involve learners and others in the assessment processThe role and use of constructive feedbackRecord keeping of assessments Benefits of this course: This Ofqual regulated course will allow you to work in adult education Or even, run online training sessions With this course, you'll also be able to run professional workshops Accredited, Ofqual regulated qualification Our QA Level 3 Award in Education and Training (RQF) Course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards. This means that you can rest assured that your level 3 Award in Education and Training fulfils the legal requirements to kick-start your own career in Education and Training. The Ofqual Register number for this course is 603/2770/4