Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for ANZ will be on the 25th of September 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Ministerâs Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Samâs career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants donât just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone whoâs been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Donât ask her what the Queen kept in her handbag - sheâs not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Ministerâs Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator - AM: The Future-Proofed Assistant: Speak Up, Stand Out & Shape Your Career Path How to reimagine your Assistant role in 2025 and beyond - How the EA role is evolving (and what Executives now expect) & why Assistants who think like strategists will be indispensable Assertiveness as an Assistant â The key to retaining your role & the difference between being âhelpfulâ and being âheardâ Self-Advocacy as a Career Growth Strategy â The importance of advocating for your career development, workload boundaries and recognition Own Your Professional Future - Map your career development. Whether you're an EA for life or looking to a role beyond in the future, this is for you. Ruth Kilah Career Bio: Ruth is an international executive career coach and founder of Hoxton Hyde â Executive Career Coaching & Mentoring, delivering 1:1 and group programs for experienced Executive Assistants. She specialises in helping EAs step into higher-level roles, increase their income, and expand their professional impact. With 14 yearsâ experience supporting C-suite executives in Australia and the UK, Ruth brings deep industry insight and a strategic approach to career development. She empowers Assistants to gain clarity on their next move, adopt a strategic mindset, communicate their value effectively, and lead their own growth conversations with confidence. A former EA turned Stakeholder Relations and Project Manager, Ruth launched Hoxton Hyde in 2018 after spotting a clear gap in the market for tailored coaching for career-driven EAs. She is a respected thought leader in the EA space, regularly sharing insights via LinkedIn and Instagram. Panel: Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Emma-Kate Bos Bio Emma-Kate works alongside the CEO at Squadron Energy, one of Australiaâs leading renewable energy companies. With over 28 years of experience in Executive Assistant and Operational roles supporting business leaders in professional services, politics, membership industries, sporting and not-for-profit organisations, Emma-Kate has a deep understanding of business support roles and has managed large teams of assistants and receptionists. She is passionate about developing and mentoring team members Emma-Kate holds an Associate Degree in Law, Mini MBA and Certificate in Public Relations. Sepi Nowlands Sepi has also worked as an EO for Deloitte and spent 18 years previously as an Executive Assistant at the ATO, Law Council of Australia, Grains Research and Development Corporation and Air Services Australia. She is now EA and EO to the CPO. Holly Clareburt Hollie Clareburt is an experienced Executive Assistant, currently supporting the Managing Director of Microsoft New Zealand and the Chief Partner Officer. Known for her professionalism and discretion, she excels in providing high-level support in fast-paced, executive environments. Prior to Microsoft, Hollie was Executive Assistant to the Chief of Corporate & Enterprise Systems at BECA, and previously supported the CEO at SKY News New Zealand. Her career reflects a strong track record of reliability, organisation, and executive partnership. Liv Wilson With over 20 years of experience across banking, government, creative industries, and global tech, Liv has supported senior leaders at companies including LinkedIn and Slack. She brings a strategic lens to the business support function, with deep expertise in operations, leadership enablement, and organisational effectiveness. As a passionate advocate for elevating the role of Executive Assistants, Liv has led womenâs networks, championed DEI and social impact initiatives, and continues to push for recognition of business support as a critical driver of business success. She is currently working on her side hustle business - collaborating with executives, entrepreneurs, and small business owners to amplify their impact by removing operational barriers, optimising systems, and unlocking their capacity to lead and grow. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming â How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting â How to craft clear, structured instructions to get consistently great results Producing â How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If youâve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset youâll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australiaâs most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. Heâs worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like âmind-blowing,â and âgame-changingâ. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be âtech people.â Justin believes AI isnât here to replace people. Itâs here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. We understand the challenge. Professional development for assistants is often undervalued, and securing budget or approval for external training can be difficult. Thatâs why weâve created a ready-to-use business case template to help you justify attendance at this event and highlight the value it brings to both you and your organisation. If you need support or costings confirmed for single or group attendance, please reach out to our support team at: support@elite-forums.com You can download and edit the template below: This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts: To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: đ§© You just need one piece to come together - to unlock your Elite Potential. đ Please note: All facilatators, panelists, and speakers are all PAID with applicable contracts in place. We value our speakers and want the best to ensure our attendees get the best development. Media outlets/organisations will not be permitted to attend this event.
This course will help you to gain a better knowledge of the policy which underpins end of life care. It will help you to learn about the delivery of great end of life care and improve your communication skills to strengthen working relationships during this period. You will also feel you have a better understanding on how to support the friends and family of the person that you are caring for.
Course Description:This intensive two-day course on the Fundamentals of Dermatology for Primary Care is highly relevant for healthcare professionals in primary care, especially those lacking dermatology in their post-registration training. The course offers an opportunity to advance in practice, gain relevant competencies, and enhance clinical confidence for improved patient care.Introduction:Understanding dermatology care is vital in general practice, given that 10-15% of the primary care workload involves dermatology. Common skin conditions have a significant psychological impact on patients. The course emphasizes the importance of proper skin assessment, accurate diagnosis, and effective patient self-management for better treatment outcomes.Day One:- 09:15 AM: Coffee and registration- 09:30 AM: Introduction and course objectives- 09:40 AM: Anatomy and physiology of normal skin- 10:00 AM: Pathophysiology of acne, eczema, and psoriasis - understanding skin changes- 10:45 AM: Coffee break- 11:00 AM: The language of dermatology - effective description- 11:45 AM: Skin assessment and history-taking - recording observations- 13:00 PM: Lunch break- 13:45 PM: Recognizing skin changes: skin lesions and skin cancer - addressing concerns- 14:00 PM: Hyper and hypo pigmentation - understanding variations- 14:30 PM: Screening for skin cancer and promoting sun safety- 15:00 PM: Dermatology resources and guidelines - accessing information- 16:00 PM: Action plan, evaluation, and resources- 16:15 PM: CloseDay Two:- 09:15 AM: Welcome back and course work review- 09:30 AM: Managing acne in primary care - practical applications and treatments- 10:30 AM: Managing psoriasis in primary care - topical treatment and demonstrations- 10:45 AM: Coffee break- 11:00 AM: Managing eczema in primary care - practical challenges and solutions- 11:45 AM: Understanding patient self-management and psycho-social aspects- 12:30 PM: Lunch break- 13:30 PM: Practical emollient workshop - exploring patient preferences- 14:15 PM: Skin infections - recognition, diagnosis, and management- 14:45 PM: Genital skin conditions - Update on lichen sclerosis recognition and treatment- 15:30 PM: Practice reviews, competencies, and reflective discussion- 16:15 PM: CloseCourse Aim:To equip primary care healthcare professionals with evidence-based knowledge and practical confidence to elevate dermatology care, improve patient support for common skin conditions, and ensure appropriate secondary care referral.Learning Outcomes (Day 1):- Develop a Strong Foundation: Understand skin anatomy and physiology for a comprehensive grasp of normal skin characteristics.- Decipher Pathophysiology: Discern the intricacies of common dermatology conditions, such as acne, eczema, and psoriasis, understanding the underlying skin changes that drive these conditions.- Master the Language of Dermatology: Gain proficiency in describing dermatological observations accurately, facilitating effective communication and reporting.- Harness the Power of Assessment: Elevate skin assessment and history-taking skills, honing the ability to document observations and pertinent patient history with precision.- Recognise Skin Changes: Sharpen the skill of identifying skin lesions and potential indicators of skin cancer, equipped with the expertise to navigate the "when to worry" challenge.- Explore Pigmentation Variations: Delve into hyper and hypo pigmentation, understanding conditions like dermatosis papulosa nigra, sebaceous hyperplasia, solar lentigo, and freckles.- Promote Sun Safety and Dermatology Education: Grasp strategies for skin cancer screening and sun safety healthcare education, contributing to proactive patient care.- Navigate Dermatology Resources: Gain insight into valuable dermatology resources and guidelines, empowering continuous learning beyond the course.Learning Outcomes (Day 2):- Enhance Practical Skills: Gain hands-on experience in managing common skin conditions like acne, psoriasis, and eczema using both over-the-counter and topical treatments.- Empower Patient Support: Engage with patients to gain insights into their experiences of self-managing chronic skin conditions, focusing on psycho-social aspects and effective coping strategies.- Immerse in Practical Emollient Workshop: Participate in a tactile workshop to understand patient preferences and choices in emollient usage.- Refine Diagnostic Skills: Develop the ability to recognize, diagnose, and manage skin infections effectively, improving overall dermatological care.- Master Genital Skin Conditions: Gain updated knowledge on recognising and treating genital skin conditions like lichen sclerosis, enhancing expertise in a specialized area.- Reflect and Consolidate: Engage in reflective discussions, reviewing competencies gained during the course and integrating newfound insights.Course Conclusion:Conclude the two-day course with a profound sense of accomplishment, armed with enriched dermatological knowledge, practical skills, and patient-centered strategies that will positively influence your professional practice.
A four-hour workshop for Neurodiverse individuals and those who recognise some traits in themselves.
Introduction to Menopause (via Zoom)Course Focus:This comprehensive two-day course serves as an invaluable introduction to menopause care within the primary care setting. Understanding menopause, its effective management, and the ensuing implications for women's well-being are pivotal aspects for healthcare practitioners, particularly practice nurses who frequently engage with women facing menopausal transitions during their consultations.Course Highlights:Understanding Menopause:Dive into the core concepts of menopause, grasping its multifaceted aspects, and gaining a deep understanding of its physical, emotional, and psychological dimensions.Effective Menopause Management:Explore optimal strategies for managing menopause, equipping practitioners to provide well-informed guidance to women traversing this life phase.Short and Long-Term Implications:Delve into the implications of menopause for women's well-being, both in the short and long term, enabling practitioners to offer holistic care that addresses immediate concerns and promotes long-term health.Tailored Approach for Practice Nurses and AHP's:Recognize the pivotal role of practice nurses and AHP's in menopause care, understanding the specific challenges they encounter during consultations with menopausal patients.Competency Framework for Progression:Access a comprehensive competency framework that empowers nurses to work towards mastery in menopause care. This framework can be validated by experienced team members, fostering ongoing skill development.Dynamic Learning Environment:Through interactive sessions, case studies, and discussions, participants will engage in a dynamic learning environment that facilitates the absorption of knowledge and practical insights. The course encourages networking and collaboration, enabling practitioners to learn from both expert facilitators and fellow participants.Learning Outcomes:Upon completion of this two-day course, participants will be equipped to approach menopause care with heightened confidence and competence. Whether they occasionally encounter menopausal patients or engage with them more regularly, practitioners will leave with the tools and strategies to provide informed and supportive care, positively impacting women's well-being during this transitional phase.Target Audience:This course is tailored for a diverse range of primary care practitioners, including practice nurses, cervical sample takers, and those who regularly engage with menopausal patients without specialized training. All practitioners seeking to enhance their expertise in menopause care are welcome to attend.Day One09.15Coffee and registration09.30Introduction and course objectives09.40Physiology and definitions10.00Menopause symptoms10.45Coffee11.00What do we need to ask?13.00Lunch14.00Management Strategies: Hormonal and non-hormonal treatment of menopause symptoms14.30Diet, Lifestyle and Exercise14.30Complementary therapies15.00Case Studies 15.30Action plan, evaluation, and resources15.45CloseDAY 209.15Coffee and registration09.30Review of Day 1 and tasks09.45Women with special needs10.00Contraceptive options for peri-menopausal women10.45Coffee11.00What do we need to ask?13.00Lunch14.00Which HRT when and how14.30The older woman15.00Case Studies 15.30Action plan, evaluation, and resources15.45Close
âChronic Kidney Disease and Dialysis in Palliative Careâ by Dr Lydia Baines Lydia is one of our palliative care registrars and has been with us since August last year. She lives on the Wirral and outside of work you'll often find her training for her next Hyrox race!
Introduction to Diabetes (2-Day Course)Course Description:These two days of comprehensive training are designed for nurses, nurse associates, pharmacists, paramedics, and other Allied Healthcare Professionals (AHPs), and experienced healthcare assistants (HCAs) who are new to or fairly new to the field of diabetes care. If you've recently started seeing patients with diabetes, or are planning to; this course is tailored to provide you with the fundamental knowledge and skills required to confidently care for individuals with diabetes. The primary focus is on adults with Type 2 diabetes, although key recommendations and signposting for patients with Type 1 diabetes will also be covered.Diabetes presents a significant healthcare challenge, costing the NHS ÂŁ10 billion each year and impacting patients and their families. Primary care professionals play a pivotal role in managing the ever-increasing numbers of people diagnosed with Type 2 diabetes. Good diabetes care is crucial and aligns with national and local policies supported by robust NICE guidance.These interactive days of learning will incorporate various methods, including case studies, to help you progress from basic knowledge to a more confident and positive approach in reviewing and managing patients with diabetes.Day One09.15 - Coffee and Registration09.30 - Introduction and Course Objectives09.45 - Setting the Scene: - Screening, Diagnosis, and Pre-Diabetes - Pathophysiology and Symptoms - Remission in Type 2 Diabetes10.45 - Coffee Break11.00 - Diet & Diabetes: - Healthy Eating - Carbohydrate Awareness - Range of Dietary Approaches - Weight Management Services01.00 - Lunch02.00 - Benefits of Activity02.15 - Foot Care and Diabetes02.45 - Organising Structured Diabetes Care in Practice: - QoF and the Annual Review - Care & Support Planning - 8 Care Processes and 3 Treatment Targets03.15 - Case Studies03.30 - Action Plan, Evaluation, and Resources03.45 - CloseDay Two09.15 - Coffee and Registration09.30 - Review Progress Since Day 109.45 - Non-Insulin Medications10.45 - Coffee Break11.00 - Medication Management01.00 - Lunch02.00 - Complications Associated with Diabetes02.45 - Hyperglycaemia, Hypoglycaemia, and Management of Illness03.15 - Blood Glucose and Ketone Monitoring03.30 - DVLA and Diabetes03.45 - Competencies, Training, Resources, and CloseKey Learning Outcomes for Both Days:Upon completing this course, participants will be able to:1. Explain the physiology of diabetes and differentiate between Type 1 and Type 2 diabetes.2. Discuss methods for diagnosing diabetes and provide information to individuals newly diagnosed with Type 2 diabetes.3. Describe approaches that support achieving remission in Type 2 diabetes.4. Explain basic advice related to a healthy diet, various dietary approaches, and carbohydrate awareness.5. Discuss the modes of action of commonly used non-insulin medications.6. Identify major complications that may arise in individuals with long-standing diabetes and measures to limit or prevent them.7. Describe key advice for patients regarding the recognition and appropriate treatment of hypoglycaemia.8. Discuss DVLA guidance concerning driving and diabetes.9. Explain the risks of acute hyperglycaemia and provide advice to patients on self-managing illness periods.10. Provide examples of referral pathways to other services such as weight management, secondary care, podiatry, structured education, activity, and psychological services.11. Describe the process of routine foot review and factors influencing diabetic foot risk status.12. Discuss local recommendations for the appropriate use of blood glucose and ketone monitoring.13. Explain the key components and processes of an annual diabetes review and a self-management plan.Join us for this comprehensive 2-day course via Zoom and enhance your ability to provide effective diabetes care within primary care settings.
'RCN Accredited Asthma and COPD' CourseThis course is a collaborative offering between your employer and BBO Training Ltd., designed to equip experienced healthcare professionals working in primary care settings with a comprehensive and holistic approach to managing patients with asthma and COPD. Even for those already holding a Diploma in either of these areas, the course has proven to be highly valuable, as indicated by positive evaluations from healthcare professionals.Course AimThe primary objective of this course is to provide qualified healthcare professionals with the necessary knowledge and skills to deliver effective asthma and COPD services in collaboration with their medical colleagues within the community healthcare setting. The course aims to raise awareness of these chronic conditions within the community, ensuring safe practice through the utilization of Patient Group Directions (PGDs) and protocols where appropriate. Participants will be clinically and theoretically prepared to establish and manage review and diagnostic clinics within their competency framework. Furthermore, the course emphasizes the clear differentiation between asthma and COPD.Clinical Practice Program and CompetenciesThroughout the course, you, along with your primary mentor, will organise and validate your clinical engagements, both under supervision and independently. By the time of your final assessment, these forms should be fully completed and ready for submission, accompanied by both your and your mentor's evaluations. Additionally, maintaining a log of all clinical hours and interactions is required, with a minimum of 36 hours.Teaching and Learning ApproachUpon completing this course, students will have the opportunity to:1. Participate in various sessions, including workshops, simulations, discussions, seminars, and tutorials, which can be conducted either virtually or in-person.2. Gain practical experience in asthma and COPD management within their local healthcare settings.3. Develop an in-depth understanding of treatments, including their composition, efficacy, indications, contraindications, and mechanisms of action, through clinical practice.4. Enhance advisory skills related to respiratory care on a broader scale.5. Attend dedicated sessions for clinical practice.6. Document a minimum of 36 hours of supervised clinical practice and maintain an ongoing reflective diary.Expected Course ContentWorkshops, Discussion Groups, Lectures, and Assessment: 40 hoursClinical Practice: A minimum of 36 hoursVisits and Private Study: 44 hoursPrivate study time is essential for reading, conducting factual research on treatments through online sources, and accessing the library for literature searches. This time will facilitate writing, referencing, completing your reflective diary, and preparing for the final assessment.AssessmentSuccessful completion of all components is required. Components 2 to 4 must be passed to complete the course. A resit option is available for any component that is not initially passed, limited to one attempt.1. Reflective Diary: This ongoing document, produced by the student throughout the course, is validated by both the student and mentor. While not directly marked, its completion is integral to your portfolio of evidence.2. Clinical Outcomes: These must be validated and passed by your mentor, with all outcomes achieved, along with a log of clinical hours.3. VIVA: A minimum pass mark of 50% is required.4. Test of Knowledge: A minimum pass mark of 50% is necessary (conducted at the end of the initial study days).Learning OutcomesUpon completion of this course, students will be capable of:1. Evaluating and showcasing clinical competence through a reflective diary/log.2. Demonstrating clinical assessment and treatment proficiency in a VIVA examination and knowledge assessment.3. Effectively educating individuals about self-management and enhancing their understanding of their condition.4. Displaying sensitivity and competence in obtaining comprehensive patient histories.5. Adapting care for diverse patient groups and their unique needs.6. Fulfilling professional responsibilities, including meticulous record-keeping and maintaining confidentiality.7. Teaching the use of various inhalers and assessment equipment.8. Developing fundamental assessment and examination techniques for respiratory conditions.9. Operating with Patient Group Directions and protocols for asthma and COPD care.10. Assessing, planning, implementing, and evaluating individual patient needs comprehensively.