1674 Care courses in Cardiff delivered Live Online

Course Overview The Phlebotomy Diploma offers a comprehensive insight into the skills and knowledge essential for working within healthcare environments that require blood collection. This course provides learners with a thorough understanding of blood circulation, the use of specialist phlebotomy equipment, and the importance of quality control and infection prevention. By studying the stages of venipuncture, dermal puncture techniques, and the handling of complications, learners will develop the theoretical expertise to support clinical teams effectively. Ideal for those pursuing healthcare careers or aiming to strengthen their clinical knowledge, this diploma ensures learners are well-prepared to meet industry standards. Upon completion, students will possess a strong foundation in safe blood collection procedures, patient care considerations, and quality management, equipping them for future professional success in the healthcare sector. Course Description The Phlebotomy Diploma delves into the fundamental principles and practices underpinning blood collection and specimen handling. Learners will explore the human circulatory system, understand the function and composition of blood, and become familiar with the various types of phlebotomy equipment used in clinical settings. Topics include routine and special blood collection procedures, managing complications during venipuncture, infection control measures, and ensuring quality in phlebotomy services. Designed to provide a structured and engaging learning experience, the course supports the development of essential theoretical skills needed to perform safe and accurate blood draws. Learners will gain valuable insights into healthcare regulations, risk management protocols, and best practices for quality assurance. Whether seeking to enhance a healthcare career or build a foundation for further clinical training, participants will finish the course with a deep understanding of modern phlebotomy practices and patient-centred care. Course Modules Module 01: Introduction to Phlebotomy Module 02: Blood Circulation, Function, and Composition Module 03: Phlebotomy Equipment Module 04: Routine Venipuncture Module 05: Venipuncture Complications and Pre-Examination Variables Module 06: Dermal Puncture Module 07: Quality Assessment and Management in Phlebotomy Module 08: Special Blood Collection Procedure Module 09: Infection Control and Risk Management (See full curriculum) Who is this course for? Individuals seeking to pursue a career in healthcare support services. Professionals aiming to enhance their clinical knowledge and expertise. Beginners with an interest in phlebotomy, healthcare, and medical sciences. Career changers looking to enter the healthcare industry. Employers wishing to upskill their staff in healthcare environments. Career Path Phlebotomist Healthcare Assistant Medical Laboratory Assistant Clinical Support Worker Blood Donation Specialist Healthcare Administration Roles (related to specimen handling) Laboratory Technician (entry-level)

Advanced Reflexology Course Overview The "Advanced Reflexology" course is designed for individuals who wish to deepen their understanding and mastery of reflexology techniques. It covers a wide range of specialised reflexology practices, focusing on addressing specific ailments and musculoskeletal pain. Learners will explore advanced treatment methods, enhancing their ability to target particular health issues effectively. This course also emphasises the integration of reflexology with other complementary therapies to improve patient care. By the end of the course, students will be equipped with the knowledge and skills to offer more focused and precise treatments, contributing positively to clients' health and wellbeing. Course Description In this comprehensive course, learners will study advanced reflexology techniques that cater to a wide array of health concerns. Topics include treating specific ailments such as digestive disorders, stress, and hormonal imbalances, as well as focusing on musculoskeletal issues like back and neck pain. The course also covers how reflexology can be integrated with other therapeutic approaches to enhance healing. Learners will gain in-depth knowledge of reflex points, pressure techniques, and reflexology for specific conditions, helping them to provide more tailored treatments. The learning experience is structured to provide a deep dive into each topic, enabling learners to refine their reflexology practices and offer expert care. Advanced Reflexology Curriculum Module 01: Introduction Module 02: Treating Specific Ailments Module 03: Treating Back, Neck, and Other Musculoskeletal Pain (See full curriculum) Who is this course for? Individuals seeking to enhance their skills in reflexology Professionals aiming to specialise in treating specific health conditions Beginners with an interest in complementary therapies Practitioners looking to expand their expertise in musculoskeletal treatments Career Path Reflexologist in private practice or health centres Complementary therapy practitioner Wellness consultant Holistic health practitioner

Master Globalization and the Global Economy 🌍💡 Discover the forces driving our interconnected world in this live online course. Explore the interplay of politics and economics through key theories, global trade, finance, and governance. Perfect for aspiring policymakers, business leaders, and global thinkers—enroll today to unlock the skills to navigate the global political economy!

This course offers a dynamic introduction to Globalization and the Global Political Economy (GPE), exploring the intricate relationship between political actors and the global economic marketplace. Through a theoretically rich and historically grounded lens, you’ll examine the development, operations, and future trajectory of the global political economy. You’ll learn to apply diverse theoretical frameworks to critically analyze global economic processes. The course begins with an in-depth look at foundational GPE perspectives—mercantilism, liberalism, and structuralism—each built on distinct assumptions that shape our understanding of global economic events. From there, we’ll investigate the international "structures" of production, trade, finance, and knowledge, addressing critical questions: Who controls these structures, and to what end? What rules govern international trade? How do institutions like the IMF, World Bank, and multinational corporations shape global flows of goods and investment? Who benefits from controlling knowledge? The course culminates with an exploration of 21st-century global governance, highlighting the rise of new economic and political power centers and their evolving roles in the world. The course concludes with an exploration of 21st-century global governance, spotlighting the emergence of new economic and political power centers, such as BRICS, and their evolving roles in the world. We’ll also examine how the United States under Donald Trump shifted from traditional liberal internationalism toward more transactional and bilateral approaches, reshaping global relationships and challenging established norms Learning Outcomes By the end of this course, you will be able to: Analyze the major political themes in the historical evolution of the international economy. Understand debates surrounding the emergence and impacts of a globalized economy, including patterns of inequality. Evaluate key GPE theories and perspectives in both historical and contemporary contexts. Apply theoretical insights to explain the causes and effects of international trade, capital flows, monetary relations, and globalization debates. Recognize the vital role of human and environmental security in political economy studies. Demonstrate strong analytical and critical thinking skills when assessing political phenomena. Why Study Global Political Economy? Global Political Economy (GPE), also known as International Political Economy (IPE), untangles the complex interplay between global politics and economics. It’s an ideal field for anyone eager to understand how international policies, trade, finance, and institutions shape the world’s economic landscape. Whether you’re aiming for a career in policymaking, international relations, or a related field, this course equips you with essential tools to navigate the complexities of the global economic system and its profound influence on our world. Who Should Take This Course? This course is perfect for professionals, academics, and students interested in international relations, the global economy, or related disciplines. Whether your focus is policymaking, economic analysis, or global studies, you’ll gain valuable insights and analytical skills to deepen your understanding. Take the Next Step Don’t miss out—register today to secure your spot and immerse yourself in the fascinating world of globalization and political economy!

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. Overview In this course, you will develop the skills to coach for results. You will:  Describe the benefits of customer service, identify internal customers, identify the benefits to you of giving good customer service, and identify how you can help your company to excel. Identify the major trends in customer service today and the combination of criteria required for customer satisfaction. Identify the benefits of bringing respect, emotional support, and a personal touch to customer interactions, and apply the personal touch to customer interactions. Identify the six categories of face-to-face communication, the critical success factors in face-to-face communication, and the benefits of actively listening to your customers. Identify remote customer service communication channels and apply remote customer service best practices. Identify guidelines for handling unreasonable customers, explore ways to handle angry customers, and identify guidelines for handling unhelpful colleagues. Take action to increase the loyalty of the customers you serve. You will also identify guidelines for dealing with moments of truth, identify the benefits of customer complaints, identify the steps in the service recovery process, and analyze the moments of truth in a real-life situation. As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions.Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company?s bottom line and make a customer?s life a little easier. Understanding Customer Service Describe Customer Service Benefits Recognize the Importance of Internal Customer Service Identify How Customer Service Benefits You Excel with Customer Service Identifying How Customers Define the Success of Your Company Recognize Trends in Customer Service Identify Criteria for Customer Satisfaction Increasing Customer Satisfaction Identify Characteristics of the Personal Touch Create Lasting Positive Impressions on Your Customers Providing Face-to-Face Customer Service Identify Categories of Face-to-Face Contact Understand the Critical Success Factors in Face-to-Face Customer Service Identify the Characteristics of Active Listening Providing Remote Customer Service Identify Remote Customer Service Communication Channels Apply Remote Customer Service Best Practices Engaging Difficult Customers Serve Difficult Customers Manage Angry Customers Deal with Difficult or Unhelpful Colleagues Increasing Customer Loyalty Optimize Moments of Truth Recognize the Value of Customer Complaints Identify the Stages of the Service Recovery Process

Anatomy and physiology

Course Overview The Sports Medicine Fundamentals course offers a comprehensive introduction to the key principles, practices, and applications of sports medicine. This engaging programme covers essential areas such as common sports injuries, athlete nutrition, performance enhancement, and the future of sports science. Designed for individuals looking to deepen their understanding of athlete care and physical performance, the course provides valuable insights that can support professional growth or personal interest. Learners will explore the medical challenges faced by athletes, understand imaging techniques used in diagnostics, and examine the role of exercise and nutrition in injury prevention and recovery. By the end of this course, learners will be equipped with a strong foundational knowledge of sports medicine, ready to pursue further study or career opportunities in related fields. The content is suitable for both beginners and those looking to enhance their expertise within the world of sports and health sciences. Course Description This course delves into the core concepts of sports medicine, offering an in-depth understanding of injury management, prevention strategies, and athlete wellbeing. Topics include the study of the most common sports injuries, the use of medicines in treatment plans, and the impact of nutrition and weight management on athletic performance. Learners will explore medical conditions unique to athletes, advancements in imaging technologies, and the science behind performance enhancement techniques. Additionally, the course highlights potential career paths within the sports medicine sector, providing guidance for those considering entering the field. With a carefully structured curriculum, learners will gain theoretical knowledge and critical thinking skills that will prepare them for roles in sports healthcare, rehabilitation, and exercise science. Presented in an accessible format, the course supports diverse learning needs and fosters a solid understanding of the evolving landscape of sports medicine. Course Modules Module 01: Sports Medicine Module 02: Careers in Sports Medicine Module 03: Top Ten Common Sports Injuries Module 04: Common Sports Medicines Module 05: Nutrition and Weight Management Module 06: Medical Problems Faced by Athletes Module 07: Sports and Exercise Module 08: Imaging in Sports Medicine Module 09: Performance Enhancement Module 10: The Future of Sports Science (See full curriculum) Who is this course for? Individuals seeking to understand the fundamentals of sports medicine and athlete care. Professionals aiming to broaden their knowledge of sports healthcare and rehabilitation. Beginners with an interest in sports science, athletic performance, or health studies. Fitness coaches, physical education teachers, or anyone considering a career in sports health. Career Path Sports Medicine Assistant Athletic Trainer Rehabilitation Support Staff Fitness and Wellness Advisor Exercise Scientist Sports Performance Analyst Health and Wellness Coordinator Youth Sports Programme Coordinator

Course Overview The Dog Behaviour and Training course offers a comprehensive insight into canine psychology, behaviour management, and effective training techniques. Designed to build confidence and understanding, this course equips learners with the knowledge needed to address common dog behaviours and establish positive habits. Through focused modules, participants will develop skills in interpreting dog body language, managing feeding behaviours, addressing separation anxiety, and conducting training consultations. Whether supporting pet owners or advancing towards a professional role, learners will emerge with the ability to apply behavioural theories and strategies in real-world settings. By the end of the course, participants will understand how to create positive environments for dogs and promote lasting behavioural change, making them valuable assets in both domestic and professional contexts. Course Description The Dog Behaviour and Training course delves into the fascinating world of canine behaviour, offering learners a structured exploration of topics such as food aggression, appropriate greeting methods, and separation anxiety management. Learners will gain insights into interpreting dog communication signals, answering common client questions, and guiding puppy development. The course also covers consultation practices, preparing participants to engage confidently with dog owners seeking advice. Designed to foster a deep understanding of behavioural patterns, the curriculum blends theoretical frameworks with real-world applications, ensuring that learners develop a well-rounded skill set. By completing this course, individuals will strengthen their ability to assess behavioural issues, recommend appropriate training strategies, and support the welfare and development of dogs across various settings. Course Modules Module 01: Introduction Module 02: Feeding Time - Aggression and Stealing Food Module 03: The Right Way to Greet a Dog Module 04: Separation Anxiety Module 05: Dog Language - What They're Really Saying! Module 06: The Answers To 10 Popular Dog Questions You Are Likely To Be Asked Module 07: The Answers To 10 Common Puppy Training Questions That You'll Likely To Be Asked Module 08: Dog Training Consultations With Clients (See full curriculum) Who is this course for? Individuals seeking to build a deeper understanding of dog behaviour and training techniques. Professionals aiming to expand their expertise in animal behaviour consultancy or dog training services. Beginners with an interest in canine psychology and behaviour management. Dog owners wishing to enhance their relationships and communication with their pets. Animal care workers looking to broaden their knowledge for career development. Career Path Dog Behaviour Specialist Dog Trainer Animal Welfare Officer Veterinary Assistant (Behaviour Support Role) Pet Care Consultant Animal Shelter Worker Behavioural Advisor in Animal Charities

This coaching programme is for aspiring women leaders in higher education, delivered in real time, fully online. Five workshops have been designed to support you in a group environment to work actively towards realising your professional goals, whatever they may look like, focused on leadership at all levels in higher education. HE needs leaders like you - workshops with Coach Academic will help to propel you to becoming one. For all academics who are female/identify as female. During this coaching experience you will explore and learn from: - your values and beliefs, and how they impact on your professional identity and actions - your beliefs about higher education, leadership, and yourself - your strengths and how to harness them for impact - your areas for development, and embracing the actions you choose to address these - your internal and external blockers, and how to manage these - your motivation - why do you want to lead in HE? From these you will be able to build your confidence and your leadership identity, and take concrete steps towards becoming the leader you aspire to be.

This coaching programme is for aspiring women leaders in higher education, delivered in real time, fully online. Five workshops have been designed to support you in a group environment to work actively towards realising your professional goals, whatever they may look like, focused on leadership at all levels in higher education. HE needs leaders like you - workshops with Coach Academic will help to propel you to becoming one. For all academics who are female/identify as female. During this coaching experience you will explore and learn from: - your values and beliefs, and how they impact on your professional identity and actions - your beliefs about higher education, leadership, and yourself - your strengths and how to harness them for impact - your areas for development, and embracing the actions you choose to address these - your internal and external blockers, and how to manage these - your motivation - why do you want to lead in HE? From these you will be able to build your confidence and your leadership identity, and take concrete steps towards becoming the leader you aspire to be.