853 CALM courses

Master the art of negotiation and become a confident, effective sales professional with our Sales Negotiation Skills Course. Designed for anyone looking to improve their ability to close deals and handle objections with ease, this course provides all the essential techniques for negotiating successfully. Whether you're a seasoned sales expert or just starting out, you’ll learn how to approach any negotiation with a calm, strategic mindset, enhancing your ability to reach mutually beneficial agreements. We focus on the critical elements of negotiation, such as understanding your counterpart's needs, managing conflicts, and building rapport that can lead to long-term business relationships. Throughout the course, you'll gain valuable insights into recognising negotiation dynamics and how to adjust your approach to meet different scenarios. With this knowledge, you'll be prepared to overcome challenges, avoid common pitfalls, and achieve results that align with your goals. From understanding the psychology of negotiation to refining your communication skills, this course equips you with everything you need to tackle negotiations head-on, leaving a lasting impact in your sales career. Step into a world where every conversation can lead to a successful outcome. Key Features of the Sales Negotiation Skills Course : Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life coaching Course *** (Offer Ends Soon) *** Course Curriculum The detailed curriculum outline of our Sales Negotiation Skills course is as follows: ***Sales Negotiation Skills*** Sales Part Module 01: Understanding the Talk Module 02: Getting Prepared to Make the Call Module 03: Creative Openings Module 04: Making Your Pitch Module 05: Handling Objections Module 06: Sealing the Deal Module 07: Following Up Module 08: Setting Goals Module 09: Managing Your Data Module 10: Using a Prospect Board Marketing Part Module 01: What is Marketing? Module 02: Common Marketing Types (I) Module 03: Common Marketing Types (II) Module 04: The Marketing Mix Module 05: Communicating the Right Way Module 06: Customer Communications Module 07: Marketing Goals Module 08: The Marketing Funnel Module 09: Marketing Mistakes (I) Module 10: Marketing Mistakes (II) Accreditation All of our courses, including this courses, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your courses, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. Who is this course for? Anyone with a knack for learning new skills can take this courses. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Step behind the gates and into the world few understand. This Training for Prison Officers Course gives you the knowledge and confidence to handle one of the UK's most challenging yet vital roles. From understanding prisoner psychology to managing tense situations with a calm head, this course covers the skills and insights needed to support safety, order, and respect inside a prison. Whether you're new to the role or looking to refresh your understanding, everything is designed for remote learning—no barriers, no security checks, just solid information from start to finish. Prison officers are more than uniformed figures—they’re frontline guardians of structure and support. This course dives into the day-to-day responsibilities, legal duties, and interpersonal dynamics of prison life, all without the need for steel doors or morning roll calls. It’s built for those who want a serious look at what goes on inside the system and how officers play a key part in keeping it all ticking. Learn from wherever you are, at your pace, with content built to inform—not fluff. Because when it comes to prison work, you don’t need drama—you need the facts. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to the Role of a Prison Officer Module 02: Qualifications and Recruitment Process Module 03: Prison Officer Training Program Module 04: Health and Safety in a Correctional Facility Module 05: Security and Control Measures Module 06: Managing Challenging Behaviours Module 07: Legal Framework and Prisoner Rights Learning Outcomes: Demonstrate understanding of correctional facility health and safety procedures. Apply security and control measures effectively in a prison environment. Manage challenging behaviours with confidence and professionalism. Grasp the legal framework governing correctional facilities and prisoner rights. Navigate the recruitment process and meet the qualifications for a prison officer role. Acquire comprehensive knowledge of the prison officer training program. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to become prison officers. Those interested in a career within the correctional services sector. Graduates seeking a challenging and meaningful profession. Professionals looking to transition into a rewarding role. Anyone fascinated by legal frameworks and security protocols. Individuals with a commitment to maintaining safety in challenging environments. Job seekers pursuing opportunities in law enforcement. Those eager to contribute to the rehabilitation of individuals within the justice system. Career path Prison Officer Corrections Officer Detention Officer Custodial Officer Youth Justice Worker Court Security Officer Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

If your home feels more like a storage unit than a sanctuary, the Mastering Decluttering Methods Course is your sign to start fresh. Clutter builds up quietly, and before you know it, every drawer, shelf and cupboard is a hiding place for the “just in case” items you forgot you had. This course gently guides you through proven decluttering methods that work — whether you’ve got a one-bedroom flat or a full family house bursting at the seams. It’s not about minimalism, and there are no strict rules. It’s about choosing what stays, what goes, and making space for a clearer mind. Delivered fully online, this course is perfect for anyone tired of feeling overwhelmed by stuff. You'll learn techniques that help you sort without stress, organise without obsession, and finally let go without guilt. Whether you’re downsizing, spring cleaning or just sick of stepping over the same pile twice a day — you’ll find useful, realistic methods here that actually make sense. No judgement. No clutter. Just calm, steady progress at your pace. Would you like a list of learning outcomes and job opportunities to go with it?. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Decluttering and Organising Module 02: Room-by-Room Decluttering Module 03: Decluttering Techniques and Strategies Module 04: Decluttering and Mental Well-being Module 05: Sustainable Decluttering Module 06: Decluttering for Different Lifestyles Module 07: Maintenance and Long-Term Organisation Learning Outcomes: Implement room-by-room decluttering techniques for immediate results. Foster sustainable decluttering practices for an eco-friendly lifestyle. Develop personalised strategies for decluttering in diverse living environments. Enhance mental well-being through a decluttered and organised living space. Apply maintenance and long-term organisation principles for lasting impact. Adapt decluttering methods to different lifestyles, ensuring practical application. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking a clutter-free and organised lifestyle. Those desiring a sustainable and eco-friendly living approach. Anyone looking to enhance mental well-being through decluttering. Individuals with diverse living arrangements wanting tailored strategies. People interested in maintaining long-term organisation effortlessly. Those aiming to adapt decluttering techniques to various lifestyles. Individuals ready to transform their living spaces for lasting impact. Anyone seeking a holistic approach to decluttering and organisation. Career path Professional Organiser Sustainable Living Consultant Interior Stylist Mental Well-being Coach Eco-Friendly Lifestyle Blogger Home Organisation Specialist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Telephone-Etiquette: Telephone-Etiquette Course Online Unlock Your Professional Success with Telephone-Etiquette: Telephone-Etiquette Course. Elevate Your Communication Skills Today! Are you tired of fumbling through phone conversations, unsure of how to present yourself professionally? Do you want to enhance your communication skills and leave a lasting impression on your callers? Look no further! Our comprehensive course, Telephone-Etiquette: Telephone-Etiquette Course is here to transform your phone interactions and boost your professional success. In this Telephone-Etiquette: Telephone-Etiquette Course, you will learn the fundamental principles of phone etiquette and effective communication. Learn techniques to convey your message clearly, use appropriate tone and language, and build rapport over the phone. With this Telephone-Etiquette: Telephone-Etiquette Course you will acquire the skills to leave a positive impression from greeting callers to efficiently managing their queries or concerns. This Telephone-Etiquette: Telephone-Etiquette Course will cover strategies to achieve your desired outcomes. This Telephone Etiquette course will help you learn how to remain calm, defuse tense situations, and turn negative experiences into positive outcomes. With this Telephone-Etiquette: Telephone-Etiquette Course enhance your communication within your organization through seamless interoffice calls. Discover the art of leaving clear and concise voicemail messages that effectively convey your intended message. Through this Telephone-Etiquette: Telephone-Etiquette Course equip yourself with the skills to address and correct poor telephone etiquette within your team or organization. The Telephone-Etiquette: Telephone-Etiquette Course also provides additional resources to continue your professional development. Don't miss this opportunity to excel in your telephone communication skills and make a lasting impression on your callers. Enrol in Telephone-Etiquette: Telephone-Etiquette Course today and elevate your professional interactions to new heights. Main Course: Telephone-Etiquette Course Free Courses included with Telephone-Etiquette: Telephone-Etiquette Course: Along with Telephone-Etiquette Course you will get free Communication Skills Along with Telephone-Etiquette Course you will get free Level 5 Negotiation Skills Special Offers of this Telephone-Etiquette: Telephone-Etiquette Course: This Telephone-Etiquette: Telephone-Etiquette Course includes a FREE PDF Certificate. Lifetime access to this Telephone-Etiquette: Telephone-Etiquette Course Instant access to this Telephone-Etiquette: Telephone-Etiquette Course 24/7 Support Available to this Telephone-Etiquette: Telephone-Etiquette Course Telephone-Etiquette: Telephone-Etiquette Course Online This Telephone-Etiquette: Telephone-Etiquette Course teaches all the aspects of phone etiquette and using proper phone language. The Telephone-Etiquette: Telephone-Etiquette Course describes how to eliminate phone distractions. Inbound and outbound calls are part of this Telephone-Etiquette: Telephone-Etiquette Course. Through the Telephone-Etiquette: Telephone-Etiquette Course, handling rude or angry callers. Moreover, Telephone-Etiquette course describes handling interoffice calls and voicemail messages. This Telephone-Etiquette: Telephone-Etiquette Course is helpful for correcting poor telephone etiquette and wrapping up. Who is this course for? Telephone-Etiquette: Telephone-Etiquette Course Online This Telephone-Etiquette: Telephone-Etiquette Course is perfect for students, business experts or stay-at-home parents. Requirements Telephone-Etiquette: Telephone-Etiquette Course Online To enrol in this Telephone-Etiquette: Telephone-Etiquette Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Telephone-Etiquette: Telephone-Etiquette Course. Be energetic and self-motivated to complete our Telephone-Etiquette: Telephone-Etiquette Course. Basic computer Skill is required to complete our Telephone-Etiquette: Telephone-Etiquette Course. If you want to enrol in our Telephone-Etiquette: Telephone-Etiquette Course, you must be at least 15 years old. Career path Telephone-Etiquette: Telephone-Etiquette Course Online After completing this Telephone-Etiquette: Telephone-Etiquette Course, you may be able to pursue a variety of promising career opportunities related to this Telephone-Etiquette field.

🩹⛑️ Gain life-saving skills with Compete High’s First Aid Training course! Whether for personal knowledge or professional growth, this online course equips you with essential First Aid techniques. Learn at your own pace and earn a certificate! 🎓🚑

Risk Management for IT Projects IT projects may have direct bottom-line impact on the organization, cost millions of dollars, cause organizational change and change the way the organization is perceived by clients. Many IT projects are notoriously hard to predict and are filled with risk. IT Risk Management takes a comprehensive look at IT project risk management using PMI's PMBOK® Guide Risk Management Model in the context of IT Project Life Cycle phases. The goal of this course is to arm the practitioner with a rigorous, common-sense approach to addressing uncertainty in projects. This approach includes the ability to influence project outcomes, avoid many potential project risks, and be ready to calmly and efficiently respond to unavoidable challenges. What you will Learn You'll learn how to: Describe the risk management process, using the PMBOK® Guide's standard models and terminology Discuss the potential barriers to managing risk effectively in IT project organizations Develop an effective risk management plan for IT projects Identify project risks using IT-specific, practical tools Analyze individual risk events and overall project risk using IT-specific, practical approaches Plan effective responses to IT-specific risk based on the results of risk analysis and integrate risk responses into project schedules and cost estimates Manage and control risk throughout the IT project life cycle Implement selected elements of IT project risk management on your next project Foundation Concepts Basic concepts and purpose Risk and project constraints Risk and corporate cultures Risk management and IT PLC standards Plan Risk Management for IT Projects Plan Risk management process Plan Risk management activities Design a standard template Assess the project-specific needs Tailor the template Produce a project-specific risk management plan Gain consensus and submit as part of overall project plan A risk management plan of IT projects Identify Risks for IT Projects Identify risk process overview Risk categories and examples Risk identification tools Risk events by project life-cycle phases Perform Risk Analysis for IT Projects Perform qualitative risk analysis overview Core qualitative tools for IT projects Auxiliary qualitative tools for cost and schedule estimates When to use quantitative analysis for IT projects Plan Risk Response for IT Projects Plan risk response overview Active risk response strategies for IT projects (Threat and Opportunity) Acceptance and contingency reserves Contingency planning for IT projects Plan risk responses for IT projects Implement Risk Response for IT Projects Implement Risk Responses Executing Risk Response Plans Techniques and Tools Used Continuous Risk Management Monitor Risks for IT Projects Monitor risks overview Monitor risks tips for IT projects Technical performance measurement systems Risk management implementation for IT projects

Risk Management for IT Projects: In-House Training IT projects may have direct bottom-line impact on the organization, cost millions of dollars, cause organizational change and change the way the organization is perceived by clients. Many IT projects are notoriously hard to predict and are filled with risk. IT Risk Management takes a comprehensive look at IT project risk management using PMI's PMBOK® Guide Risk Management Model in the context of IT Project Life Cycle phases. The goal of this course is to arm the practitioner with a rigorous, common-sense approach to addressing uncertainty in projects. This approach includes the ability to influence project outcomes, avoid many potential project risks, and be ready to calmly and efficiently respond to unavoidable challenges. What you will Learn You'll learn how to: Describe the risk management process, using the PMBOK® Guide's standard models and terminology Discuss the potential barriers to managing risk effectively in IT project organizations Develop an effective risk management plan for IT projects Identify project risks using IT-specific, practical tools Analyze individual risk events and overall project risk using IT-specific, practical approaches Plan effective responses to IT-specific risk based on the results of risk analysis and integrate risk responses into project schedules and cost estimates Manage and control risk throughout the IT project life cycle Implement selected elements of IT project risk management on your next project Foundation Concepts Basic concepts and purpose Risk and project constraints Risk and corporate cultures Risk management and IT PLC standards Plan Risk Management for IT Projects Plan Risk management process Plan Risk management activities Design a standard template Assess the project-specific needs Tailor the template Produce a project-specific risk management plan Gain consensus and submit as part of overall project plan A risk management plan of IT projects Identify Risks for IT Projects Identify risk process overview Risk categories and examples Risk identification tools Risk events by project life-cycle phases Perform Risk Analysis for IT Projects Perform qualitative risk analysis overview Core qualitative tools for IT projects Auxiliary qualitative tools for cost and schedule estimates When to use quantitative analysis for IT projects Plan Risk Response for IT Projects Plan risk response overview Active risk response strategies for IT projects (Threat and Opportunity) Acceptance and contingency reserves Contingency planning for IT projects Plan risk responses for IT projects Implement Risk Response for IT Projects Implement Risk Responses Executing Risk Response Plans Techniques and Tools Used Continuous Risk Management Monitor Risks for IT Projects Monitor risks overview Monitor risks tips for IT projects Technical performance measurement systems Risk management implementation for IT projects

The Ambulance and Emergency Care Assistant Training Course offers a unique opportunity to develop the necessary skills for a career in emergency care without needing to leave your home. Designed for those interested in providing first-line medical support, this course covers vital areas such as patient care, emergency response procedures, and health and safety protocols. From understanding medical terminology to managing life-threatening situations, the curriculum is designed to equip you with a solid foundation for working in emergency services. Throughout the course, you will gain an in-depth understanding of the role of an Ambulance and Emergency Care Assistant. It’s perfect for individuals looking to pursue a fulfilling career where they can make a real difference. With training modules delivered entirely online, you can progress at your own pace, ensuring that you master each topic before moving to the next. The course also covers a variety of emergency situations, enabling you to confidently approach different care challenges. By the end of this training, you will have the essential knowledge to support emergency services and provide valuable assistance during critical situations. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Basics of Ambulance and Emergency Care Assistant Module 02: Paediatric First Aid Module 03: Catastrophic Bleeding and Airway Management Module 04: Basic First-Aid Techniques Module 05: Loss of Responsiveness and CPR Module 06: Dealing with Minor Injuries Module 07: Trauma Emergencies Module 08: Ambulance Maintenance Learning Outcomes: Demonstrate effective paediatric first aid techniques for diverse situations. Execute rapid and precise responses to catastrophic bleeding and airway management. Apply fundamental first-aid techniques with confidence and accuracy. Perform CPR and manage loss of responsiveness competently. Master the skills to deal with minor injuries efficiently. Navigate trauma emergencies with a comprehensive understanding of critical care. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals seeking advanced emergency care skills. Individuals aspiring to enter the field of emergency medical assistance. Those looking to enhance their existing medical knowledge. Career changers interested in the dynamic field of emergency response. Career path Ambulance Care Assistant Emergency Medical Technician First Responder Medical Support Assistant Patient Transport Service Driver Ambulance Maintenance Technician Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Overview of Interior Design and Home Styling Course The Interior Design and Home Styling Course is the perfect way to learn how to make spaces look beautiful and work well. This growing industry in the UK is now worth over £3 billion, and more people are seeing how good design can improve their lives. In this course, you’ll learn the basic rules of design, how to use different design elements, and how to apply popular styles to real rooms. It also teaches how to think about each room separately so that your ideas match the needs of the space. This Interior Design and Home Styling Course also focuses on using eco-friendly ideas, which is important today. You’ll learn how to design spaces that are both stylish and kind to the environment. With clear lessons, examples, and easy-to-follow guides, this course helps you feel confident when working on any home styling project. You’ll also learn how to present your ideas in a professional way, which is useful if you're working with clients or showing your portfolio. If you're thinking about starting your own business, the Interior Design and Home Styling Course also gives helpful tips on how to manage a design business. Whether you want to improve your own home or start a new career, this Interior Design and Home Styling Course gives you the skills to make every space special. By the end of the Interior Design and Home Styling Course, you will be able to: Understand the main rules of interior design and plan spaces that work well Use colours, shapes, and textures to create calm and stylish rooms Add eco-friendly ideas to your designs to support a greener future Share your design ideas clearly with professional presentations Run design projects from start to finish with confidence Design rooms to suit different needs and personal tastes Who is this course for? This Interior Design and Home Styling Course is great for: People who love decorating and want to improve their homes with expert tips Creative minds who want to learn about design, colour, and space Anyone thinking of starting a career in interior design and needs a strong base Professionals like architects or artists who want to add interior styling to their skills Property developers or estate agents who want to better present and understand spaces Process of Evaluation After studying the Interior Design and Home Styling Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Interior Design and Home Styling Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don't need any educational qualification or experience to enrol in the Interior Design and Home Styling Course. Career Path This Interior Design and Home Styling Course can help you grow into roles such as: Interior Designer – £23K to £45K per year Architectural Consultant – £28K to £55K per year Colour Consultant – £25K to £40K per year Visual Merchandiser – £18K to £35K per year Interior Stylist – £22K to £38K per year Course Curriculum Interior Design and Home Styling Course Module 1: Introduction to Interior Design 00:25:00 Module 2: Design Principles 00:23:00 Module 3: Project Overview 00:30:00 Module 4: Design Elements 00:22:00 Module 5: Design Elements Practical Components 00:32:00 Module 6: Room by Room Design 00:23:00 Module 7: Popular Interior Designs 00:22:00 Module 8: Sustainable Design 00:19:00 Module 9: Presenting Your Ideas 00:20:00 Module 10: Managing Interior Design Business 00:24:00 Assignment - Interior Design and Home Styling Course 00:00:00

Risk Management for IT Projects: Virtual In-House Training IT projects may have direct bottom-line impact on the organization, cost millions of dollars, cause organizational change and change the way the organization is perceived by clients. Many IT projects are notoriously hard to predict and are filled with risk. IT Risk Management takes a comprehensive look at IT project risk management using PMI's PMBOK® Guide Risk Management Model in the context of IT Project Life Cycle phases. The goal of this course is to arm the practitioner with a rigorous, common-sense approach to addressing uncertainty in projects. This approach includes the ability to influence project outcomes, avoid many potential project risks, and be ready to calmly and efficiently respond to unavoidable challenges. What you will Learn You'll learn how to: Describe the risk management process, using the PMBOK® Guide's standard models and terminology Discuss the potential barriers to managing risk effectively in IT project organizations Develop an effective risk management plan for IT projects Identify project risks using IT-specific, practical tools Analyze individual risk events and overall project risk using IT-specific, practical approaches Plan effective responses to IT-specific risk based on the results of risk analysis and integrate risk responses into project schedules and cost estimates Manage and control risk throughout the IT project life cycle Implement selected elements of IT project risk management on your next project Foundation Concepts Basic concepts and purpose Risk and project constraints Risk and corporate cultures Risk management and IT PLC standards Plan Risk Management for IT Projects Plan Risk management process Plan Risk management activities Design a standard template Assess the project-specific needs Tailor the template Produce a project-specific risk management plan Gain consensus and submit as part of overall project plan A risk management plan of IT projects Identify Risks for IT Projects Identify risk process overview Risk categories and examples Risk identification tools Risk events by project life-cycle phases Perform Risk Analysis for IT Projects Perform qualitative risk analysis overview Core qualitative tools for IT projects Auxiliary qualitative tools for cost and schedule estimates When to use quantitative analysis for IT projects Plan Risk Response for IT Projects Plan risk response overview Active risk response strategies for IT projects (Threat and Opportunity) Acceptance and contingency reserves Contingency planning for IT projects Plan risk responses for IT projects Implement Risk Response for IT Projects Implement Risk Responses Executing Risk Response Plans Techniques and Tools Used Continuous Risk Management Monitor Risks for IT Projects Monitor risks overview Monitor risks tips for IT projects Technical performance measurement systems Risk management implementation for IT projects