604 CALM courses in Nottingham delivered Online

Conflict is inevitable, but chaos isn’t. This Level 2 Conflict Management Course is your stepping stone to understanding what truly drives disputes and how to disarm them with confidence and professionalism. Whether you're in customer service, education, hospitality, or any public-facing role, this course equips you with the right mindset and communication strategies to keep interactions calm and constructive—even when tempers flare. From learning how to spot the early signs of conflict to knowing when to escalate and when to de-escalate, every module offers well-structured insights designed to help you respond with clarity, not confusion. Sharpen your ability to handle tense conversations with poise, maintain dignity under pressure, and navigate workplace disagreements with tact. If you work with people (and let’s be honest, who doesn’t?), this course offers a timely and effective way to stay cool when situations heat up. Ask ChatGPT Why People Love And Enrol in The Course From One Education Eligibility for an CPD accredited certificate on successful completion of the course QLS Endorsed Certificate is available for the title: Dealing with Conflict at Work Learning materials of our course contains engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the course materials for 12 months Full Tutor support on weekdays (Monday - Friday) Key Features CPD Accredited Quality License Endorsed This masterclass Dealing With Conflict Management At Work online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience. If you want to work in this rapidly growing sector and stand out from the competition, then our Dealing With Conflict Management At Work is the perfect place to kickstart your dream career. On the course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the Dealing with Conflict at Work course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience and enrol in our today and take control of your career! Course Curriculum of Dealing With Conflict Management At Work: Here is a curriculum breakdown of the course: ***Dealing with Conflict at Work*** Unit 01: Introduction Welcome to the Course What are Conflict and Conflict Management? Unit 02: Understand the Keys to Conflict Management The Rational and Irrational Sources of Conflict The Effects of Respect on Conflict How to Use Respect to Help Resolve Conflict Unit 03: How Misunderstandings Arise and the Solution How Communication Works How we listen: The Four Listening Levels How to Listen Well Unit 04: Personality Types in Conflict Management How Personality Types Conflict How Specific Personalities Clash at Work How to Avoid Personality Clash Unit 05: Escalation of Conflict Resistance: It's Not Conflict yet. The Onion Model of Resistance The Signs of Escalation Unit 06: De-escalating Conflict The Strategies for Handling Conflict De-escalation Process The Thomas-Kilmann Model The Five Thomas-Kilmann Modes Getting Help from a Third Party How to Recover from a Broken (Professional) Relationship Unit 07: Closing Section of Conflict Management Good Conflict and Bad Conflict The Secret to Avoiding Conflict Exam and Assessment MCQ based test 60% Marks to pass Instant Assessment and Feedback CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Dealing with Conflict Management at Work training course is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! This course also suits people aspiring for some in-depth knowledge on this topic and keep up to date with the latest information. If you are also interested in Level 2 Award in Conflict Management (RQF)/Level 3 Award in the Delivery of Conflict Management Training (RQF)/Level 3 Award in the Delivery of Conflict Management Training (RQF) - Level 3 Deliverer of Conflict Management Course, then our course will be a great help to understand the topics from the ground. Study the course today and increase your professional skillset from the comfort of your home! Requirements No formal qualification is required Career path Operations Manager Tutor - SIA Security HR and Office Manager Customer Support Specialist Health And Safety Officer Certificates Certificate of completion Digital certificate - £9 After successfully completing this course, you will qualify for the CPD-certified certificate from One Education. PDF Certificate: £9 Certificate of completion Hard copy certificate - £69 QLS Endorsed Certificate Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £69 International: £69 + £10 (postal charge) = £79 CPD Accredited Certification Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

Rugby is not a gentle stroll through the park – it’s full of energy, power, and the occasional tumble. Whether you're managing a Sunday league side or overseeing a school tournament, knowing what to do when things go sideways on the pitch is vital. This CPD Certified Rugby First Aid course offers a structured guide to the common injuries, conditions, and emergency scenarios unique to the sport, giving you the confidence to respond when it matters most – all from the comfort of your own screen. With a clear, easy-to-follow format, this online course suits coaches, referees, parents, and volunteers alike. You’ll learn the essentials of dealing with sports-related injuries, identifying signs of distress, and responding swiftly and safely. Rugby doesn’t play favourites when it comes to accidents, so whether it’s a head knock, sprain, or a sudden collapse, you’ll be well-prepared to step in with calm and competence. All content is delivered online and designed with flexibility in mind – no scrum required. Learning Outcomes of the Rugby First Aid - CPD Certified Training: Understand what activities to perform at the scene of an accident or injury Learn how to assess the seriousness of an injury and move a casualty safely Be aware of how to stop excessive bleeding and protect head wounds Know how to administer CPR and construct a splint or sling for broken bones Discover how to prevent infections and keep the area clear for emergency service The course is developed after thorough research and expertise from seasoned professionals. Having prior learning is extremely helpful if you aim to enter the Health and Care sector as a beginner. Why choose CPD Certification Service Accredited (CPD QS) course? World's leading and largest independent CPD accreditation institution Pioneering CPD quality standards since 1996 Over 20 thousand registered CPD Providers and Courses With 25 years experience providing industry-leading CPD certification service and support Take a step towards reaching your true potential by enrolling in this Rugby First Aid - CPD Certified Training! Gain the skills, knowledge and understanding required to give care and manage life-threatening conditions, minor injuries and illness on the sports field with this Rugby First Aid course. Rugby is a hugely popular sport and pastime, but not without risks. It is estimated that 1 in 4 rugby players will be injured during an average season, with every player involved in around 20- 40 tackles per match. You can use this valuable training to ensure that you can take care of any athletes in need of support, regardless of whether they have sustained a major injury or minor graze. This Rugby First Aid tutorial offers thirteen useful online modules, each filled with important information that focuses on the most common rugby injuries encountered. You will be given an overview of the role and responsibilities that a rugby first aider must fulfil, along with the assessment capabilities they must master. From this point, you will be given a masterclass on how to treat common sports injuries and the specific wounds that a rugby player is most likely to suffer from. The full range of problems is covered in this comprehensive tuition, ranging from concussions to airway blockages and bone fractures to heat exhaustion. Keep sportspeople safe and enrol now. Please note that the Rugby First Aid course provides valuable and appropriate education for those wishing to provide medical assistance to athletes. However, it does not offer the required qualifications to immediately start a role as a first aider or perform medical procedures. Always check with professionals before performing any type of healthcare assistance. Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Rugby First Aid - CPD Certified training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Rugby First Aid - CPD Certified training. Certificates Certificate of completion Digital certificate - £9 Certificate of completion Hard copy certificate - £15 CPD Certification Service Accredited Certification Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

The only OFQUAL regulated dog body language qualification in the UK, giving pet professionals and dog lovers a Level 2 Award in Canine Body Language in a one day live and remote seminar format. Learn to Speak Dog The ultimate bargain bucket bundle combining Dog Body Language Chapters 1, 2 & 3 plus a bonus module to practise your growing observation skills with force free harness fitting. A must have course for any dog owner, pet professional or dog lover! Common myths and mistakes are explained and debunked - you'd be amazed about how much of what we take for granted as "doggy truth" is actually wrong Learn the A B C of dog communication, how to observe each body part, zoom out on the context and spot postural words or phrases Identify tell tale signs of worry and distress that will help you keep your dog safe around children and other dogs Teach your dog to be comfortable and confident wearing a harness, muzzle, vet collar or jazzy jacket with a practical lesson in force free handling! Understand the full suite of dog greetings, how to spot a good dog to mix with AND recognise the all important flags to fair and unfair play between dogs! Dog Body Language Course Curriculum Becoming fluent in dog makes your personal and professional relationship with dogs stronger than it's ever been before. Learning a new language is for life! And this one is utterly fascinating. Here's a breakdown of your lesson plan.. 1 Welcome! Important Docs For Your Qualification Your Student Contract and course information 2 Dog Body Lang Chapter 1: Dog Watching Dog Watching: Scent Become Fluent in Dog! Firm Foundations Zooming In & Behaviour in Context Body Language Myths & Misconceptions Introduction To The Tail Tail Speed & Posture Do Dogs Want Their Tummies Tickled? The Eyes The Ears The Mouth Dog Body Language Level 1 Retention Quiz 3 Dog Body Language Chapter 2: Calming Signals & Avoiding Aggression Introduction Calming Signals Part 1 Calming Signals Part 2 Aggression & Bites Poses of Confidence & Relaxation How To Greet A Dog Dog Body Language Level 2 Retention Quiz 4 Force Free Harness, Muzzle, Vet Collar & Jumper Fitting! Force Free Harness, Muzzle, Vet Collar & Jumper Fitting! 5 Dog Body Language Chapter 3: Dog Greetings & Play Introduction The Dog Handshake Greeting Strategies The Approach The 'Now What?' Fair Play Unfair Play Family Play Getting Involved with Dog-Dog Play Dog Body Language Level 3 Retention Quiz 6 Bonus Talk - Dominance Theory In Detail Let's Talk About Dominance A comprehensive regulated qualification including a live practical skills day and over 15 bite sized video learning modules for you to watch again and again! Put your new-found dog watching skills straight into practise! One of the most important building blocks for any dog owner, understanding body language is Hannah's speciality. She's written the book, she's written the course and now she's written the UK's 1st OFQUAL regulated qualification with iPET Network! This package combines all three dog body language levels, practical application module 'Force Free Harness, Muzzle & Cone fitting' and an 8 HOUR LIVE TRAINING DAY to help you put your new-found dog watching skills straight into practise!

Explore practical neuroscience-backed tools to help you thrive in challenging circumstances.

Course Duration: 1–2 days (or modular format across 3–4 sessions) Target Audience: Professionals at all levels seeking to improve workplace communication, strengthen relationships, and increase collaboration and influence. Course Objectives By the end of this course, participants will be able to: Communicate clearly and confidently in a range of professional situations. Adapt communication styles to suit different audiences and contexts. Build strong interpersonal relationships using emotional intelligence. Navigate difficult conversations and resolve conflict effectively. Enhance active listening, feedback, and assertiveness skills. Course Outline Module 1: Foundations of Communication The communication process: sender, receiver, and barriers Verbal, non-verbal, and written communication The impact of tone, body language, and intent Common communication pitfalls in the workplace Module 2: Developing Interpersonal Awareness Self-awareness and emotional intelligence (EQ) Understanding personal communication styles (DISC, MBTI or similar tools) Building rapport and trust The importance of empathy in professional relationships Module 3: Active Listening and Feedback Skills Listening to understand vs listening to respond Techniques for active listening Giving feedback constructively Receiving and acting on feedback Module 4: Assertive Communication Passive, aggressive, passive-aggressive vs assertive styles Setting boundaries and expressing needs clearly Using “I” statements and confident body language Role-playing assertiveness scenarios Module 5: Adapting Communication to Context Communicating with different personality types Navigating workplace hierarchy and power dynamics Cultural sensitivity and inclusive language Tailoring communication for emails, meetings, and presentations Module 6: Managing Difficult Conversations and Conflict Identifying sources of conflict Conflict resolution strategies (e.g. Interest-Based Relational Approach) Staying calm under pressure Structuring difficult conversations using frameworks (e.g. SBI – Situation, Behaviour, Impact) Module 7: Collaborative Communication in Teams The role of communication in high-performing teams Group dynamics and psychological safety Facilitating discussions and encouraging contribution Virtual communication best practices Delivery Style Engaging facilitation with practical exercises Role-plays, group discussions, and real-life scenarios Self-reflection activities and personal action planning Assessment and Outcomes Participation in interactive activities Completion of a communication skills self-assessment Development of a personalised communication improvement plan Course Materials Provided Participant workbook and slides Communication style diagnostic tool (optional) Templates for feedback and conversation planning Follow-up resources and reading list

Course Duration: 1–2 days (or modular format across 3–4 sessions) Target Audience: Professionals at all levels seeking to improve workplace communication, strengthen relationships, and increase collaboration and influence. Course Objectives By the end of this course, participants will be able to: Communicate clearly and confidently in a range of professional situations. Adapt communication styles to suit different audiences and contexts. Build strong interpersonal relationships using emotional intelligence. Navigate difficult conversations and resolve conflict effectively. Enhance active listening, feedback, and assertiveness skills. Course Outline Module 1: Foundations of Communication The communication process: sender, receiver, and barriers Verbal, non-verbal, and written communication The impact of tone, body language, and intent Common communication pitfalls in the workplace Module 2: Developing Interpersonal Awareness Self-awareness and emotional intelligence (EQ) Understanding personal communication styles (DISC, MBTI or similar tools) Building rapport and trust The importance of empathy in professional relationships Module 3: Active Listening and Feedback Skills Listening to understand vs listening to respond Techniques for active listening Giving feedback constructively Receiving and acting on feedback Module 4: Assertive Communication Passive, aggressive, passive-aggressive vs assertive styles Setting boundaries and expressing needs clearly Using “I” statements and confident body language Role-playing assertiveness scenarios Module 5: Adapting Communication to Context Communicating with different personality types Navigating workplace hierarchy and power dynamics Cultural sensitivity and inclusive language Tailoring communication for emails, meetings, and presentations Module 6: Managing Difficult Conversations and Conflict Identifying sources of conflict Conflict resolution strategies (e.g. Interest-Based Relational Approach) Staying calm under pressure Structuring difficult conversations using frameworks (e.g. SBI – Situation, Behaviour, Impact) Module 7: Collaborative Communication in Teams The role of communication in high-performing teams Group dynamics and psychological safety Facilitating discussions and encouraging contribution Virtual communication best practices Delivery Style Engaging facilitation with practical exercises Role-plays, group discussions, and real-life scenarios Self-reflection activities and personal action planning Assessment and Outcomes Participation in interactive activities Completion of a communication skills self-assessment Development of a personalised communication improvement plan Course Materials Provided Participant workbook and slides Communication style diagnostic tool (optional) Templates for feedback and conversation planning Follow-up resources and reading list

Course Duration: 1–2 days (or modular format across 3–4 sessions) Target Audience: Professionals at all levels seeking to improve workplace communication, strengthen relationships, and increase collaboration and influence. Course Objectives By the end of this course, participants will be able to: Communicate clearly and confidently in a range of professional situations. Adapt communication styles to suit different audiences and contexts. Build strong interpersonal relationships using emotional intelligence. Navigate difficult conversations and resolve conflict effectively. Enhance active listening, feedback, and assertiveness skills. Course Outline Module 1: Foundations of Communication The communication process: sender, receiver, and barriers Verbal, non-verbal, and written communication The impact of tone, body language, and intent Common communication pitfalls in the workplace Module 2: Developing Interpersonal Awareness Self-awareness and emotional intelligence (EQ) Understanding personal communication styles (DISC, MBTI or similar tools) Building rapport and trust The importance of empathy in professional relationships Module 3: Active Listening and Feedback Skills Listening to understand vs listening to respond Techniques for active listening Giving feedback constructively Receiving and acting on feedback Module 4: Assertive Communication Passive, aggressive, passive-aggressive vs assertive styles Setting boundaries and expressing needs clearly Using “I” statements and confident body language Role-playing assertiveness scenarios Module 5: Adapting Communication to Context Communicating with different personality types Navigating workplace hierarchy and power dynamics Cultural sensitivity and inclusive language Tailoring communication for emails, meetings, and presentations Module 6: Managing Difficult Conversations and Conflict Identifying sources of conflict Conflict resolution strategies (e.g. Interest-Based Relational Approach) Staying calm under pressure Structuring difficult conversations using frameworks (e.g. SBI – Situation, Behaviour, Impact) Module 7: Collaborative Communication in Teams The role of communication in high-performing teams Group dynamics and psychological safety Facilitating discussions and encouraging contribution Virtual communication best practices Delivery Style Engaging facilitation with practical exercises Role-plays, group discussions, and real-life scenarios Self-reflection activities and personal action planning Assessment and Outcomes Participation in interactive activities Completion of a communication skills self-assessment Development of a personalised communication improvement plan Course Materials Provided Participant workbook and slides Communication style diagnostic tool (optional) Templates for feedback and conversation planning Follow-up resources and reading list

Discover practical ways to reduce stress, improve motivation and handle challenges with greater ease.

Build confidence and positivity using techniques from the worlds of neuroscience, positive psychology and mindfulness.

🩹⛑️ Gain life-saving skills with Compete High’s First Aid Training course! Whether for personal knowledge or professional growth, this online course equips you with essential First Aid techniques. Learn at your own pace and earn a certificate! 🎓🚑