Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for the UK & Ireland will be on the 13th November 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Ministerâs Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Samâs career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants donât just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone whoâs been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Donât ask her what the Queen kept in her handbag - sheâs not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Ministerâs Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator - AM: Monika Turner The Confident Assistant - Speak Up, Go After What You Want & Create The Future You Deserve: Develop practical strategies to negotiate workload, boundaries, and career growth with confidence. Learn assertive communication techniques to handle challenging conversations effectively. Build self-advocacy skills to articulate your value and influence outcomes in the workplace. Monika Turner Career Bio: Monika Anna Turner is an ICF-certified Leadership and Executive coach with over seven years of experience helping professionals unlock their confidence, elevate their voice, and lead with authenticity. Before stepping into coaching, she built a successful career as a Personal Assistant, Executive Assistant, and ultimately Chief Of Staff âgiving her a deep understanding of the unique challenges and strengths of support roles. Originally from Poland, Monika knows firsthand what itâs like to question your voice and your valueâespecially in a second language. Her journey from self-doubt to self-assurance informs everything she does today. Through her coaching, she empowers assistants and leaders alike to move beyond fear, speak up and create fulfilling careers theyâre proud of. Panel Fabiana Goncalves Executive Assistant to Global VP PerfectDraft & PerfectDraft Commercial Director An accomplished C-Suite Executive & Personal Assistant, I bring over a decade of experience supporting top-level leadershipâincluding CEOs, Founders, and Executive Teamsâacross multinational and national organizations. I specialize in executive support that goes far beyond calendar management, contributing as a strategic partner in decision-making, operations, and leadership effectiveness. Known for my discretion, diplomacy, and operational precision, I help executives stay focused on what matters mostâby anticipating needs, managing complexity, and driving efficiency in both corporate and personal domains. I bring a strategic lens to every task, balancing immediate priorities with long-term objectives. With a proactive mindset, sharp judgment, and strong communication skills, I serve as a trusted advisor and problem-solver in fast-paced, high-stakes environments. Rebecca Polson Executive Support Manager to the Chief Executive An award-winning Executive Assistant with over 10 yearsâ experience across the higher education, charity, private, and public sectors. Currently Executive Support Manager to the Chief Executive at Alzheimerâs Research UK, she provides high-level support in the fast-paced, mission-driven environment of the largest dementia research charity in the UK. Her previous roles include supporting senior leaders at the Natural History Museum, the Incorporated Society of Musicians, and the Royal College of Music. She brings expertise in executive support, governance, stakeholder engagement, and complex diary and project management. Named PA of the Year in 2023 and a finalist in the SecsintheCity PA of the Year Awards, she is known for her professionalism, discretion, and ability to stay ahead of the needs of the people and organisations she supports. Ola Boddington Senior Executive Assistant As a seasoned Executive Assistant, she has honed her skills in management and project planning over the years. She has worked with various organisations, including Zoa, Signal AI, and ConsenSys, where she provided high-level administrative support to senior executives. Her expertise lies in managing complex schedules, coordinating travel arrangements, and ensuring seamless communication among team members. She is also proficient in using various software tools to streamline workflows and enhance productivity. She is passionate about delivering exceptional service and contributing to the success of the teams she works with. Claudine Martin Senior Executive Assistant Claudine is a highly skilled Senior Executive Assistant, currently supporting the Head of BNY Pershing EMEA. With a distinguished career spanning nearly 17 years in the British Army, Claudine retired in 2023 at the rank of Staff Sergeant, bringing a wealth of experience in high-pressure environments and strategic operations to her current role. Throughout her military career, Claudine specialised in Human Resources, and served as the Personal Assistant to the Army Director of Engagement and Communication at the Ministry of Defence. In this capacity, she played a pivotal role in the planning and execution of significant events and initiatives, showcasing her exceptional organisational skills and attention to detail. Her dedication and professionalism were recognised when she was awarded PA of the Year in 2019 by PA Life. An advocate for the Executive Assistant profession, Claudine is also a sought-after public speaker. She regularly shares her insights at industry events, including the PA Show, and serves as an advisory board member, contributing to the ongoing development and recognition of the profession. Claudine is passionate about empowering others and has previously mentored young people through the Diana Award, a programme established in honour of Princess Diana to support disadvantaged youth. Additionally, she has participated in Fast Forward 15, a mentoring initiative aimed at women aspiring to build careers in events, hospitality, or related industries. With her extensive experience, dedication to excellence, and commitment to mentorship, Claudine continues to make a significant impact in her field and inspire the next generation of leaders. She proudly represented the UK at the Invictus Games 2023, showcasing her unwavering determination and unwavering spirit. In her spare time, Claudine enjoys park run and writing poems. The Importance of Becoming a Strategic Advisor Learn how to shift from reactive to proactive. Develop the mindset and behaviours of a strategic advisor. Understand how to add value beyond your job description. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming â How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting â How to craft clear, structured instructions to get consistently great results Producing â How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If youâve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset youâll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australiaâs most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. Heâs worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like âmind-blowing,â and âgame-changingâ. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be âtech people.â Justin believes AI isnât here to replace people. Itâs here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: đ§© You just need one piece to come together - to unlock your Elite Potential. đ Media outlets/organisations will not be permitted to attend this event.
Duration 1 Days 6 CPD hours This course is intended for This course is designed for students who already have experience creating Modern SharePoint sites and populating them with content, who want to learn advanced features to extend SharePoint's capabilities, make information easier to find and manage, use SharePoint features to improve governance and compliance, and improve the security of information and services within the SharePoint environment. Overview In this course, you will perform advanced site-building and administration tasks. You will: Create a custom site template to reduce the time spent creating similarly configured SharePoint sites. Configure managed metadata, including custom term sets, content types, and metadata-based navigation. Control access through permissions. Improve overall security of sites, lists, libraries, folders, list items, and documents. Microsofté SharePointé, in conjunction with the Microsoft 365? productivity and office automation suite, provides tools to create and manage a corporate intranet, facilitate content sharing and collaboration, and enable users to create, access, store, and track documents and data in a central location.Users who already have experience as SharePoint site members and owners may be ready to move on to more advanced site-building tasks such as using custom site templates, custom themes, applying advanced permissions settings, improving security, and preparing sites to support governance and compliance.Advanced site builders may be ready to undertake more advanced site management tasks, working in conjunction with their SharePoint Administrator to create and use custom site templates, term sets and metadata, manage information governance and compliance, and get deeper into SharePoint security configuration.This course focuses on these advanced site-building and administration tasks. Lesson 1: Creating Custom Site Templates Topic A: Prepare a Site Script Topic B: Generate and Use a Custom Site Template Lesson 2: Managing Content Services Topic A: Plan and Configure Managed Metadata Topic B: Create and Manage Content Types Topic C: Use Managed Metadata for Navigation and Filtering Lesson 3: Controlling Access Through Permissions Topic A: Assign Permissions Topic B: Manage Permissions Inheritance Lesson 4: Improving Security Topic A: Manage Access at the Site Level Topic B: Manage Access at the Tenant Level
ISO 3834:2021 (Quality requirements for fusion welding of metallic materials) Lead Auditorâ course provides comprehensive training for participants to be able to understand and audit each and every ISO 3834:2021 guidelines in ensuring orgnaisation compliance and continual improvement in the welding industry
Duration 5 Days 30 CPD hours This course is intended for Customers: Administrators, developers, web developers, and managers who are managing the Asset Manager 9.x product- Channel Partners and HP C&I Personnel: Consultants, system architects, integrators, and planners who help customers with Asset Manager 9.x implementations- HP Engineers: HP personnel who provide pre-sales and post-sales support for Asset Manager 9.x Overview At the end of the course, you should be able to:? Describe an evolutionary approach to assetmanagement? Explain the capabilities provided by AssetManager's core modules? Use the clients to navigate within Asset Manager'score tables? Create a database? Create and manage portfolio items? Reconcile software installations with softwarelicenses? Write scripts to extend Asset Manager'sfunctionality? Create queries and views to filter data? Configure Asset Manager security and controldatabase access? Import and export data using Asset Manager? Schedule automatic processes This five-day instructor-led training course is designed to provide the essential skills and knowledge needed to configure, deploy, and use Asset Manager 9.40 to successfully implement an asset management solution. This five-day instructor-led training course is designed to provide the essential skills and knowledge needed to configure, deploy, and use Asset Manager 9.40 to successfully implement an asset management solution. Additional course details: Nexus Humans AM120 - Asset Manager 9.x Software - Essentials training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AM120 - Asset Manager 9.x Software - Essentials course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
For new users and the curious. Hello, For new users and the curious. IMPORTANT: Firstly, once you are signed up, send us your requests on what you would like to see within the demonstration and learn on the course. We will then cater for your needs and answer them during the session. This is designed to be an introduction into how to start a room by room survey using the Heat Engineer app, then sending this survey to the online dashboard. We will then go through the different steps to complete this heat loss report. Optional pages will also be worked through and shown. Examples of how to select the flow temperature and the heat source (heat pumps and boilers) will be presented once the heat loss result is completed.
Duration 3 Days 18 CPD hours This course is intended for This course is intended for: C|ASE-certified professionals Application security professionals DevOps engineers IT security professionals Cybersecurity engineers and analysts Software engineers and testers Anyone with prior knowledge of application security who wants to build a career in DevSecOps Overview This course empowers you with the knowledge and skills to: Understand DevOps security bottlenecks and remediation Understand the DevSecOps toolchain and implement tools Integrate Eclipse and GitHub with Jenkins to build applications Align security practices Integrate threat modeling tools Understand and implement continuous security testing Integrate runtime application self-protection tools Integrate automated security testing Perform continuous vulnerability scans Use AWS and Azure tools to secure applications. Integrate compliance-as-code tools EC-Council Certified DevSecOps Engineer (E|CDE) is a hands-on, instructor-led comprehensive DevSecOps certification program that helps professionals build the essential skills to design, develop, and maintain secure applications and infrastructure. Course Outline Module 1: Understanding DevOps Culture Module 2: Introduction to DevSecOps Module 3: DevSecOps Pipeline?Plan Stage Module 4: DevSecOps Pipeline?Code Stage Module 5: DevSecOps Pipeline?Build and Test Stage Module 6: DevSecOps Pipeline?Release and Deploy Stage Module 7: DevSecOps Pipeline?Operate and Monitor Stage Additional course details: Nexus Humans EC-Council Certified DevSecOps Engineer (E|CDE) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the EC-Council Certified DevSecOps Engineer (E|CDE) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 3 Days 18 CPD hours This course is intended for PRINCE2 Agile Practitioner is designed for those who are already certified in either PRINCE2 or PRINCE2 Agile Foundation levels. Candidates can sit PRINCE2 Agile Practitioner if they hold any of the following project management certifications: PRINCE2 Foundation, PRINCE2 Agile Foundation, Project Management Professional (PMP), Certified Associate in Project Management (CAPM) or IMPA Levels A,B, C and D (Certified Project Director). Overview The PRINCE2 Agile Practitioner course explores practical application of the PRINCE2 Agile method with real-world scenarios. Developed in response to demand from user communities, PRINCE2 Agile provides structure, governance and controls when working with agile concepts, methods and techniques. As a PRINCE2Ă© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery. IntroductionAn Overview of AgileIntroduction to PRINCE2 AgileThe 5 TargetsStarting-Up a Project, Initiating a ProjectAgile and the PRINCE2 ThemesChangeOrganizationPrinciples and BehaviorsPlansQualityControlling a Stage and Managing a StageDirecting a ProjectClosing a ProjectRich Communication Kanban and The Kanban MethodLean Start-UpFurther Guidance IPRINCE2Ă© is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. Additional course details:Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 and PRINCE2 Nexus Humans PRINCE2 Agile Practitioner with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the PRINCE2 Agile Practitioner with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Successful account management requires time and investment to achieve high levels of customer satisfaction and develop new business opportunities. Ensuring you are equipped with the right tools to approach every customer interaction in a structured way will help you have productive relationships with your clients. Whether you're new to account management or experienced in business development and looking to expand your skillset, understanding how you can maximise customer relationships will be key to your success. We have developed this programme to be practical, fun and interactive. Participants will have the opportunity to learn and practice a number of key skills that will see successful results, and are encouraged to bring real life examples to the course so that learning can be translated to real world scenarios. This course will help participants: Learn how to plan growth and increase revenue from existing accounts Develop skills to build and develop essential relationships to increase value and visibility Learn how best to create loyalty and customer satisfaction Identify how to set account targets and development plan for building contacts and cross-selling Develop persuasion and influencing skills to better define needs and develop opportunities Learn how to add value at all stages; plus gaining competitive advantage Develop an up-selling, cross-selling strategy 1 Performance metrics for account management Introduction to the PROFIT account management model Using practical tools to measure account performance and success Planning your account strategy - red flags and green lights 2 Relationships for account management How to build and manage key relationships Producing a 'relationship matrix' Developing a coach or advocate 3 Setting objectives for your account Developing an upselling cross-selling strategy Setting jointly agreed goals, objectives and business plans Planning session 4 Feedback and Retention - building loyal and satisfied customers How to monitor and track your customer's satisfaction Building a personalised satisfaction matrix Customer service review meetings 5 Influence Getting your message and strategy across to C-level contacts Being able to better develop a business partnership within an accountes 6 Teamwork and time management Working with others to achieve your account goals Managing and working with a virtual team Managing your time and accounts effectively 7 Gaining commitment and closing the sale Knowing when to close for commitment How to ask for commitment professionally and effectively Key negotiation skills around the closing process - getting to 'yes' Checklist of closing and negotiation skills Practice session