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The Sales Toolkit workshop has been designed to help you increase your sales performance and skill level for you or your sales team.

Overview With the ever-increasing demand for Passive Income in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Passive Income may be. Learning about Passive Income or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Passive Income . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Passive Income is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Passive Income course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Passive Income course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Passive Income course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Passive Income , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Passive Income , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Passive Income , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Passive Income course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Chapter 1 Produce Income By Buying Mortgages Produce Income By Buying Mortgages 00:00 Chapter 2 Tax Liens and Rental Property Tax Liens and Rental Property 00:00 Chapter 3 Taking the Plunge Taking the Plunge 00:00

Are you ready to elevate your career in retail management? Dive into our comprehensive course, "Retail Management: Retail Pricing, Psychology and Strategies," designed to equip you with the essential knowledge and skills to excel in the dynamic world of retail. Whether you're an aspiring retail manager, a seasoned professional looking to update your skills, or someone eager to understand the intricacies of the retail industry, this course is your gateway to success. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The "Retail Management: Retail Pricing, Psychology and Strategies" course provides a comprehensive understanding of the retail industry. Learners will explore effective retail strategies, the psychology behind consumer behavior, and the importance of communicating with customers. They will also gain insights into pricing strategies, brand management, and selling across multiple channels. The course emphasizes the significance of choosing the right retail location, staying updated with trends, and targeting customers effectively. Students will learn about the sales process, how to lead and manage a retail team, and negotiating deals with suppliers. Additionally, the curriculum covers essential aspects of supply chain management, retail buying, and merchandising. It also addresses the importance of health and safety in retail stores and developing robust store security procedures. By the end of the course, learners will be equipped with the skills needed to thrive in various retail management roles. Course Curriculum Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Psychology Module 04: Importance of Consumer Behaviour Module 05: The Importance of Communicating with Customers Module 06: Consumer Rights Act Module 07: Retail Pricing Module 08: Retail Brand Management Module 09: Selling in Multiple Channels Module 10: Choosing a Retail Location Module 11: Taking Trends and Targeting Customers Effectively Module 12: The Sales Process and Dealing with Customers at the Checkout Module 13: Management Skills for Leading Your Team Module 14: Negotiate the Right Deal with Suppliers Module 15: Supply Chain Management in Retailing Module 16: Retail Buying and Merchandising Module 17: Health and Safety for Retail Stores Module 18: Develop Store Security Procedures Learning Outcomes: Understand fundamentals and strategies of retail management. Analyse consumer behaviour and retail psychology. Communicate effectively with customers and understand consumer rights. Develop pricing strategies and brand management skills. Implement supply chain and store security procedures. Master management skills for leading retail teams. CPD 10 CPD hours / points Accredited by CPD Quality Standards Retail Management: Retail Pricing, Psychology and Strategies 2:44:15 1: Module 01: Introduction to Retail Management 13:46 2: Module 02: Retail Strategy 09:44 3: Module 03: Retail Psychology 07:06 4: Module 04: Importance of Consumer Behaviour 05:48 5: Module 05: The Importance of Communicating with Customers 09:03 6: Module 06: Consumer Rights Act 08:42 7: Module 07: Retail Pricing 16:29 8: Module 08: Retail Brand Management 08:26 9: Module 09: Selling in Multiple Channels 12:40 10: Module 10: Choosing a Retail Location 08:55 11: Module 11: Taking Trends and Targeting Customers Effectively 05:38 12: Module 12: The Sales Process and Dealing with Customers at the Checkout 04:56 13: Module 13: Management Skills for Leading Your Team 08:40 14: Module 14: Negotiate the Right Deal with Suppliers 05:38 15: Module 15: Supply Chain Management in Retailing 07:37 16: Module 16: Retail Buying and Merchandising 11:27 17: Module 17: Health and Safety for Retail Stores 09:59 18: Module 18: Develop Store Security Procedures 08:41 19: CPD Certificate - Free 01:00 Who is this course for? Aspiring retail managers. Current retail employees. Small business owners. Individuals interested in consumer behaviour. Those entering the retail sector. Career path Retail Manager Store Supervisor Merchandising Manager Brand Manager Supply Chain Coordinator Customer Service Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Welcome to our course to become a Massage therapist for a massage certificate online! This course offer you a way to learn how to offer Classic Swedish Massage- one of the most used techniques in the World and by Swedish teachers. -In the course material that is only included in the diploma course you have the theoretical part that is needed if you want to become a massage therapist as well as the full instructional video. -Included in the massage certificate online course are also quizzes, follow ups, our E-book (Build your own Wellness Empire), a massage certificate online and more. -We are here for you, wether if you have questions about the course before buying or about the material after buying. Expectations: For full-time studies, we estimate that it takes about 30 days to complete the course with 50 massage hours included. Of these 50 hours, there also need to be treatments of 30 minutes, so the number of massage treatments you need to perform is between 52-100 to be approved. Please note that the course’s distribution of time is entirely up to you and you have three years to complete the course. To get started- What you need to start the course: Buy our diploma course Plan your studies, read the material, watch and re-watch the video material. Make sure to have a massage table, towels or sheets, massage oil or cream, a clock. Book your practise clients; friends and family so that you can practise- when you are ready (we recommend starting with sections before attempting to do full massages) To complete the course- What do you have to do to pass the course and get the massage certificate online: Learn the material, both written and video (massage) Pass the quizzes (you have several attempts) Pass the last exam (you have 3 years to complete the course and may re-take the test as many times you need) Complete practise hours, send in a client list as “proof” to get the diploma. We also offer you options to take the exams with us at our location, included in the price. Watch the video, practise on your “practise clients” and re-watch as many times as you need. Course summary and table of content: Part 1 (aprox. 120 hours) History General knowledge about massage Some positive effects Applications and indications Contraindications Ergonomics – and professions methods Part 2 (aprox. 250 hours) Massage grips in Classic Swedish Massage Methodology before treatment Classic Swedish Massage- The treatment After completion of treatment Stretching- teaching the client how to Part 3 (aprox. 180 hours) The Movement anatomy The human skeleton The muscles; their origin, attachments and functions Physiology Testing and examination of injury- an introduction to Sports massage Practise clients: 50 hours (aprox. 1,5 weeks) Curriculum Introduction To CourseIntroduction- Classic Swedish Massage Theory Part 1Written Course material part 1- Classic Swedish Massage Theory Part 2Written course material part 2 - Classic Swedish Massage Theory Part 3Written course material part 3 - Classic Swedish Massage Back- Upper BodyWarm up- Classic Swedish MassageLower back- Classic Swedish MassageGlutes- Classic Swedish MassageBack and Rhomboids- Classic Swedish MassageShoulders- Classic Swedish MassageNeck and finishing the back Legs And FeetBack of legs- Classic Swedish MassageFeet- Classic Swedish MassageFront legs- Classic Swedish Massage Front- Upper BodyStomache- Classic Swedish MassageArms-Classic Swedish MassageChest & face- Classic Swedish Massage Ending WordsEnding words- Classic Swedish Massage Extra Material- AnatomyAnatomy Muscles & Skeleton Complete VideoClassic Swedish Massage - Complete video Quiz OneQuiz 1 - CSM 10 questions 60 minutes Last TestLast test - CSM

Overview This comprehensive course on Marketing Online Course will deepen your understanding on this topic.After successful completion of this course you can acquire the required skills in this sector. This Marketing Online Course comes with accredited certification, which will enhance your CV and make you worthy in the job market.So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Marketing Online Course. It is available to all students, of all academic backgrounds. Requirements Our Marketing Online Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 18 lectures • 15:46:00 total length •Module 01: Basics of Marketing: 00:46:00 •Module 02: The Marketing Process: 00:49:00 •Module 03: Strategic Marketing: 01:11:00 •Module 04: Marketing Environment: 00:29:00 •Module 05: Market Segmentations: 00:52:00 •Module 06: Consumer Buying Behaviour: 01:12:00 •Module 07: Business Markets and Buying Behaviour: 00:52:00 •Module 08: Marketing Research: 00:48:00 •Module 09: Product Strategy: 00:55:00 •Module 10: Branding Strategy: 00:39:00 •Module 11: Product Life Cycle: 00:33:00 •Module 12: Pricing Strategy: 01:15:00 •Module 13: Marketing Channels: 01:16:00 •Module 14: Integrated Marketing Communications: 01:00:00 •Module 15: Advertising and Sales Promotion: 01:01:00 •Module 16: Personal Selling and Public Relations: 01:14:00 •Module 17: Direct and Digital Marketing: 00:54:00 •Assignment - Marketing Online Course: 00:00:00

The Car Maintenance course provides comprehensive training on car safety rules, general maintenance, dashboard indicator lights, tyres, internal combustion engines, cooling systems, fuel systems, electrical systems, drive train, and brakes. It also covers essential topics related to buying a car and preparing for driving tests. Learning Outcomes: Understand safety rules and acquire knowledge of essential tools for car maintenance. Learn general maintenance techniques to keep cars in good working condition. Identify and interpret dashboard indicator lights to address potential issues. Gain knowledge of tyre maintenance and care for better performance and safety. Acquire understanding of internal combustion engines and engine oil management. Learn about the cooling system, fuel system, electrical system, and drive train of cars. Familiarize yourself with brake maintenance and safety measures. Acquire essential skills for buying a car and making informed decisions. Prepare effectively for the driving test and gain knowledge of road rules and markings. Understand driving in adverse weather conditions and how to handle breakdowns and incidents. Learn practical test preparation and essential tips for the day of the driving test. Understand the driving test process and receive guidance on interpreting the test results. Gain practical advice and tips to remember for safe and responsible driving. Why buy this Driver Safety Level 4 Course and Vehicle Maintenance Training? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Driver Safety Level 4 Course and Vehicle Maintenance Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Driver Safety Level 4 Course and Vehicle Maintenance Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Driver Safety Level 4 Course and Vehicle Maintenance Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Fleet Manager: £30,000 - £60,000 per year Commercial Truck Driver: £25,000 - £45,000 per year Vehicle Maintenance Technician: £20,000 - £40,000 per year Logistics Manager: £30,000 - £70,000 per year Safety and Compliance Officer: £25,000 - £50,000 per year Driving Instructor (specializing in driver safety): £20,000 - £40,000 per year Course Curriculum Car Maintenance Module 01: Safety Rules & Introduction to Tools Module 1: Introduction to Safety and Maintenance 00:10:00 Module 02: General Maintenance for Car Mechanics Module 2: General Maintenance 00:10:00 Module 03: Dashboard Indicator Lights Module 3: Dashboard Indicator Lights 00:10:00 Module 04: Tyres Module 4: Tyres 00:05:00 Module 05: Internal Combustion Engines & Engine Oil Module 5: The Internal Combustion Engine 00:05:00 Module 06: The Cooling System Module 6: The Cooling System 00:05:00 Module 07: The Fuel System Module 7: The Fuel System 00:05:00 Module 08: The Electrical System Module 8: The Electrical System 00:05:00 Module 09: The Drive Train Module 9: The Drive Train 00:05:00 Module 10: Brakes Module 10: Brakes 00:05:00 Module 11: Buying a Car Module 11: Buying a Car 00:05:00 Driving Test Preparation Module 01: DRIVING TEST Module 01: Driving Test 00:20:00 Module 02: Rules for Pedestrians and Users of Powered Wheelchairs and Mobility Scooters Module 02: Rules For Pedestrians and Users of Powered Wheelchairs and Mobility Scooters 00:30:00 Module 03: General Rules, Techniques and Advice for All Drivers and Riders Module 03: General Rules, Techniques and Advice for All Drivers And Riders 00:43:00 Module 04: Rules for Drivers and Motorcyclists Module 04: Rules for Drivers And Motorcyclists 00:27:00 Module 05: Driving in Adverse Weather Conditions Module 05: Driving in Adverse Weather Conditions 00:28:00 Module 06: Signs, Signals and Road Markings Module 06: Signs, Signals and Road Markings 00:36:00 Module 07: Maintenance, Breakdowns and Other Incidents Module 07: Maintenance, Breakdowns and Other Incidents 00:30:00 Module 08: Using the Road and Parking Module 08: Using the Road and Parking 00:45:00 Module 09: DSA Practical Driving Test Module 09: DSA Practical Driving Test 00:21:00 Module 10: Preparation for the Test Module 10: Preparation for the Test 00:08:00 Module 11: Day of the Test Module 11: Day of the Test 00:11:00 Module 12: Your Test Result Module 12: Your Test Result 00:11:00 Module 13: Things to Remember Module 13: Things to Remember 00:17:00

Boost Your Career By Enrolling In Bundle To Overcome Your Challenges! Get a Free QLS Endorsed Certificate Course with 10 Additional CPDQS Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of Marketing and boost your career, then take a step in the right direction with this industry-standard, comprehensive Marketing bundle of courses, which are well organised. This bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPDQS Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress in your career with 12 months of unlimited access to this bundle of courses. If you enrol in this Marketing package, you will not be charged any extra fees. This Bundle Package includes : Course 01: Advanced Diploma in Marketing at QLS Level 7 10 Additional CPDQS Accredited Premium Courses - Course 01: Creative Marketing Plan Course 02: Strategic Marketing & Planning Course 03: Lead Generation Course 04: Social Media Marketing Strategy Course 05: SEO and Digital Marketing Diploma Course 06: Digital Marketing for Business Course 07: Video Marketing Course 08: Telemarketing & Sales Training Course 09: Corporate Social Responsibility (CSR) Course 10: Business Training: Communication Skills Success becomes a lot simpler with this bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium bundle of courses helps your professional development by receiving an endorsement from the Quality Licence Scheme and CPDQS Accredited Certificate. You'll be able to practice in your own time and speed. The course materials are designed by experts, and you can access them. easily from any of your smartphones, laptops, PCs, tablets, etc. Master the skills. You need to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer This Bundle? You will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPDQS Get a free student ID card! (£10 postal charge will be applicable for international delivery) Engaging voiceover and visual elements for your convenience. Complete the bundle at your own pace. Free assessments and immediate results. 24/7 tutor support. Take a step toward a brighter future! Course 1: Advanced Diploma in Marketing at QLS Level 7 Module 01: Basics Module 02: Process Module 03: Strategic Planning Module 04: Market Sales Environment Module 05: Market Segmentations Module 06: Consumer Buying Behaviour Module 07: Business Markets and Buying Behaviour Module 08: Sales Research Module 09: Product Strategy Module 10: Branding Strategy Module 11: Product Life Cycle Module 12: Pricing Strategy Module 13: Sales Channels Module 14: Integrated Communications Module 15: Advertising and Sales Promotion Module 16: Personal Selling and Public Relations Module 17: Direct and Digital Programmed Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Advanced Diploma in Marketing at QLS Level 7 exams. CPD 290 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path This bundle is perfect for those engaged in a role that requires promotional skills to be used. As such, it covers the following careers and roles: Sales Manager Market Coordinator Sales Consultant Public Relations Personnel The annual pay in this industry will range from £20,000 to £65,000 a year. Certificates Advanced Diploma in Marketing at QLS Level 7 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Advanced Diploma in Marketing at QLS Level 7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge. To Additional the Quality Licence Scheme Endorsed Certificate, you have to pay the price based on the level of these courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPDQS Upon finishing the bundle, you will need to order to receive a certificate accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are - Printed Hardcopy Certificate £29 inside the UK. £39 outside the UK (International Delivery). Certificate Accredited by CPDQS Digital certificate - £10 Upon passing the Marketing Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPDQS.

Bad news - people don't buy your product. Better news - they don't buy anyone else's product either. Best news - they do buy what a product gives them, whether it be removing 'pain' or giving 'pleasure'. So what a challenge it is that every single person buys your product for a slightly different reason! What's the secret to selling in that sort of sales environment? This programme provides a great roadmap. This course will help participants: Build rapport with authenticity Use open questions, listening and summary to properly understand the prospect Use 'impact' questions to 'stack the pain' of remaining with the status quo Convert features into personalised benefits that reflect stated needs Handle objections with calm confidence Identify buying signals Close effectively Convey credible urgency centred on the prospect's - not the salesperson's - interests 1 What makes a customer buy any product? Moving towards 'pleasure' Moving away from 'pain' Robert Cialdini's Psychology of Influence - buying motives Understanding what your product does for customers Why there is never a 'one size fits all' approach What are the real 'unique selling points' and why the salesperson is the real 'USP' At what point does the customer emotionally buy your product? 2 Getting past gatekeepers What gatekeepers' motivations are How to make them your friend rather than your enemy How to make your call harder to block than to put through How to control the gatekeeper with questions, not answers Using Cialdini's 'reciprocity' law to get put through more often Practical exercise in which the trainer poses as gatekeeper 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why How to 'stack the pain' of the status quo with 'impact questions' Practical 'pain stacking' exercise in pairs What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing Practical funnelling exercise in pairs The power of summary 4 How to create tailored benefits and not 'dive into solution' What is 'diving into solution'? Examples and analogies Why it is to be avoided Practical exercise in pairs - how it feels to have solutions offered up too early How to avoid 'feature-dumping' What is 'value selling'? How to create tailored benefits How to convert product features into benefits How to deal with the prospect's competitor allegiance 5 Handling objections and testing the water How to overcome the price objection by selling value Common objections the participants encounter and answers that work The objections salespeople carry in their own heads The 'A-C-E' objection-handling model How to uncover objections When - and when not - to trial close 6 Closing skills Why salespeople often close too early How to identify buying signals How to use urgency with skill and effectiveness Four killer closing techniques that work How to avoid buying the product back by careless post-sale talk How to ask for referrals for your product How to 'farm' the account for future opportunities 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace

https://www.lloydmaritime.com/C-S/cargo-surveying-advanced-diploma-expert-in-draught-surveying

Highlights of the Course Course Type: Online Learning Duration: 1 Hour Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about hotel reception Understand the core competencies and principles of hotel reception Explore the various areas of hotel reception Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert hotel receptionist Hotel Reception Course  Master the skills you need to propel your career forward in hotel reception. This course will equip you with the essential knowledge and skillset that will make you a confident hotel receptionist and take your career to the next level. This comprehensive hotel reception course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this hotel reception course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective hotel reception practice and equip you with the essential skills, confidence and competence to assist you in the hotel reception industry. You'll gain a solid understanding of the core competencies required to drive a successful career in hotel reception. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for hotel receptionist or for people who are aspiring to specialise in hotel reception. Enrol in this hotel reception course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive hotel reception course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this hotel reception can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This hotel reception course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This hotel reception course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This hotel reception course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 01: Introduction Introduction 00:05:00 Module 02: How to Converse with Customers? How to Converse with Customers? 00:03:00 Module 03: Rules of Email Etiquette Rules of Email Etiquette 00:03:00 Module 04: Rules of Grooming and Dress Code Rules of Grooming and Dress Code 00:03:00 Module 05: Rules of Telephone Etiquette Rules of Telephone Etiquette 00:01:00 Module 06: Relationship with Customers Relationship with Customers 00:04:00 Module 07: Building Rapport with Customers Building Rapport with Customers 00:01:00 Module 08: Roles and Responsibilities Roles and Responsibilities 00:08:00 Module 09: What is Up Selling? What is Up Selling? 00:01:00 Module 10: What is Cross Selling? What is Cross Selling? 00:01:00 Module 11: Identify the Steps for Selling Identify the Steps for Selling 00:11:00 Module 12: Factors Influencing Buying Decision Factors Influencing Buying Decision 00:05:00 Module 13: Customer Buying Objections Customer Buying Objections 00:01:00 Module 14: Assertive as Reception Assistant Assertive as Reception Assistant 00:03:00 Module 15: Handling Customers Complaints Handling Customers Complaints 00:08:00 Module 16: Tips for Success as a HR Assistant Tips for Success as a HR Assistant 00:03:00 Assessment Assessment - Hotel Reception Mastery 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00