26333 Business courses

The primary goal of the Facial Services is to provide learners with the practical and theoretical skills required to provide facial skincare treatments to the general public and gain employment in the beauty therapy industry. This Facial Services programme is intended for students who want to work in the facial services industry. The student will demonstrate the following primary competencies: Facial services include consultation, skin analysis, washing, massage, mask application and removal, therapy tailored to the client's specific needs, and aftercare instructions. This Facial Services course will teach you everything you need to know about skin therapy, facial services, and the skills required in beauty therapy. You will learn the technique of facial services through this course. Skin analysis entails the use of cosmetic treatments and their application to protect the skin. This Facial Services course will provide students with detailed information about the skin, its types, and so on. This Facial Services course will also teach students about associated health and safety, client care and communication, and working with people in beauty-related sectors, all of which are required to work and succeed in the facial services industry. Learning Outcomes By the end of the Facial Services course, learners will be able to: Basic knowledge of the skin. Different types of skin. Basic skincare routine. Skincare for various skin types. Hygiene, Health, and Safety in the salon. Client care and advice in the salon. A brief discussion of extraction and steaming. Understanding of facial masks. Types of facial masks. Face, neck, and shoulder massage techniques. Why Choose Facial Services Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Food Allergen Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. Free PDF certificate as soon as completing the Food Allergen Training course. 24/7 support via live chat, phone call or email. Main Course: Level 2 Certificate in Facial Services GIFT COURSES: Course 01: Beauty Skincare Course 02: Level 5 Fashion & Beauty Course 03: Massage Therapy Other Benefits of Facial Services Course Free 4 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam Expert Tutor Support [ Note: Free PDF certificate as soon as completing the Facial Services course] Course Curriculum Of Level 2 Certificate In Facial Services Module 01: Facial Massage and Skincare Module 02: Health, Safety and Hygiene of the workplace Module 03: Client Care, Communication and Salon Reception Duties Assessment Method After completing each module of the Facial Level 2 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Facial Level 2 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Our advanced Facial Level 2 course is ideal for anyone looking for their first professional job in this exciting field, or for those looking to advance in their current position. Similarly, people who own their own facial services businesses but lack official training and certification may benefit from the content of this course. Requirements There are no specific requirements for this Facial Level 2 Course because it does not require any advanced knowledge or skills. Career path This Facial Level 2 course opens a new door for you to enter the relevant job market and also gives you the opportunity to gain in-depth knowledge along with the necessary skills to flourish in no time. You will also be able to add your new skills to your CV, which will help you advance in your career and become more competitive in your chosen industry.

Level 3 HACCP Course is a widely accepted method for identifying and controlling food safety risks. All businesses that handle and prepare food are required by law to exhibit a good understanding of food safety management best practices, food and hygiene requirements. This course covers important topics such as HACCP's seven key principles, food safety laws and legislation in the UK, hazard analysis, and personal hygiene. By the end of the Level 3 HACCP Course, you will have a thorough grasp of HACCP concepts and how to properly implement them in your workplace. You will also learn how contamination and germs may enter the food supply chain and how to put measures in place to prevent it. Access the Level 3 HACCP Course modules from any internet-enabled device, including computers, tablets, and smartphones. Learning Outcomes After completing Level 3 HACCP Course, you will be able to: Describe the fundamentals of food management systems. Understand the basics of HACCP and how it can be used. Maintain a high level of food safety in the workplace. Show that you are aware of the risks to your health. Demonstrate your knowledge of recent food poisoning incidents in the UK. Focus on creating an effective food safety management system. Keep a high standard of personal hygiene. Have a solid awareness of food safety and hygiene regulations in the United Kingdom. Why Choose Level 3 HACCP Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in This Level 3 HACCP Course Course 01: Level 3 HACCP Training Course Course 02: Level 2 HACCP Training for Catering and Retail Course 03: Level 2 Food Hygiene and Safety Course ***Other Benefits of The HACCP Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Level 3 HACCP Course] Course Curriculum of Level 3 HACCP Training Module 01: An Overview of HACCP Module 02: Laws Related to Hazard Analysis Critical Control Point principles Module 03: HACCP Alternatives Module 04: Planning a Hazard Analysis Critical Control Point Principles System Module 05: Understanding Food Safety Hazards Module 06: Prerequisite Programmes Module 07: Creating the HACCP System Module 08: Principle 1: Hazard Analysis Module 09: Principle 2: Critical Control Points Module 10: Principle 3: Critical Limits Module 11: Principle 4: Monitoring Critical Control Points Module 12: Principle 5: Corrective Action Module 13: Principle 6: Verification of the HACCP System Module 14: Principle 7: Documentation Module 15: Implementing the HACCP System >>------------------<< Assessment Method After completing each module of the Level 3 HACCP Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 3 HACCP Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 3 HACCP Course is ideal for those who work in: Restaurants or cafes. Hospitality and catering. Kitchens in schools and workplaces. Stalls, selling food. Supermarkets and butchers. Requirements There are no specific requirements for Level 3 HACCP course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

The Woodworking Essentials Course is crucial in today's world as it equips you with fundamental skills in woodworking, a craft that spans centuries and continues to be highly valued. Learning woodworking not only enhances your creativity and problem-solving abilities but also provides practical applications in daily life and professional careers. By mastering woodworking techniques across modules such as precision layout, hand and power tools proficiency, joinery, and wood finishing, you gain the expertise to create functional and aesthetic pieces. In the UK job market, woodworking skills are in demand across various sectors, from furniture making to construction, with opportunities reflecting this demand. Entry-level salaries for woodworking positions start around £20,000 annually, with experienced craftsmen earning significantly more. The woodworking sector is growing steadily, with a rise in demand for bespoke craftsmanship and sustainable furniture solutions, increasing by approximately 5% annually. By enrolling in this Woodworking Essentials course, you not only learn essential woodworking skills but also position yourself for a rewarding career path in a thriving industry. Whether you aspire to work independently as a craftsman or seek employment in established woodworking businesses, mastering these skills opens doors to fulfilling and lucrative opportunities in the modern job market. Key Features: CPD Certified Woodworking Essentials Course Free Certificate from Reed CIQ Approved Woodworking Essentials Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Woodworking Module 02: Measurement and Precision Layout Module 03: Mastery of Hand Tools in Woodworking Module 04: Proficiency with Power Tools Module 05: Precision in Joinery Techniques Module 06: Wood Finishing Techniques Module 07: Advanced Wood Refinishing Module 08: Advanced Techniques in Woodworking Craftsmanship Learning Outcomes: Master the foundational principles with "Introduction to Woodworking" for creative craftsmanship. Apply precise techniques in "Measurement and Layout" for accurate wood shaping. Perfect your artistry with both "Hand Tools" and "Power Tools for Woodworking." Explore intricate connections through diverse "Joinery Techniques" for robust structures. Elevate your creations with the aesthetic touch of "Wood Finishing and Refinishing." Advance your skills with "Advanced Woodworking Techniques" for bespoke masterpieces. CPD 10 CPD hours / points Accredited by CPD Quality Standards Woodworking Essentials 1:50:32 1: Module 1: Fundamentals of Woodworking Craft Preview 11:07 2: Module 2: Measurement and Precision Layout 13:24 3: Module 3: Mastery of Hand Tools in Woodworking 12:57 4: Module 4: Proficiency with Power Tools 16:30 5: Module 5: Precision in Joinery Techniques 17:10 6: Module 6: Wood Finishing Techniques 14:06 7: Module 7: Advanced Wood Refinishing 10:07 8: Module 8: Advanced Techniques in Woodworking Craftsmanship 14:11 9: CPD Certificate - Free 01:00 Who is this course for? This Woodworking Essentials course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Woodworking Essentials. Moreover, this course is ideal for: Enthusiasts seeking to craft functional and artistic wooden pieces at home. DIY hobbyists eager to enhance woodworking skills for personal projects. Artisans aspiring to refine their craft and explore advanced woodworking methods. Individuals with a passion for handmade furniture and custom wood creations. Anyone keen on mastering essential woodworking skills for a fulfilling hobby. Requirements There are no requirements needed to enrol into this Woodworking Essentials course. We welcome individuals from all backgrounds and levels of experience to enrol into this Woodworking Essentials course. Career path After finishing this Woodworking Essentials course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Woodworking Essentials are: Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

The Sweet Art of Cupcake Creation Course offers a delectable journey through the world of cupcakes, covering everything from baking fundamentals to intricate decorating techniques. In today's culinary landscape, where artisanal treats reign supreme, mastering this craft is not just a hobby but a valuable skill set. The Cupcake Creation course equips individuals with expertise in creating a wide array of cupcakes, catering to diverse tastes and occasions. By delving into the nuances of cupcake flavors, fillings, and frostings, students learn to unleash their creativity in the kitchen. This proficiency not only enhances daily life by adding a touch of sweetness to special moments but also opens doors to lucrative career opportunities, particularly in the UK where the demand for skilled pastry chefs is high. With salaries averaging £25,000 to £30,000 per annum, according to industry standards, graduates can secure positions in bakeries, cafes, and even launch their own cupcake businesses. The sector is witnessing a steady growth, with the demand for artisanal treats increasing by 15% annually, making the Sweet Art of Cupcake Creation Course a valuable investment in culinary expertise and career prospects. Key Features: CPD Certified Sweet Art of Cupcake Creation Course Free Certificate from Reed CIQ Approved Sweet Art of Cupcake Creation Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Cupcakes Module 02: Baking Cupcakes Module 03: Cupcake Flavours and Variations Module 04: Frosting and Fillings Module 05: Cupcake Decorating Techniques Module 06: Speciality Cupcakes Module 07: Cupcake Trends Learning Outcomes: Master the fundamentals of flawless cupcake baking for consistent perfection. Explore diverse flavour profiles, creating an array of irresistible cupcake variations. Perfect the art of crafting tantalising frostings and delightful fillings. Acquire expert knowledge in a variety of cupcake decorating techniques. Innovate with specialty cupcakes, unlocking your creative baking potential. Stay ahead in the culinary world by embracing and adapting to cupcake trends. CPD 10 CPD hours / points Accredited by CPD Quality Standards The Sweet Art of Cupcake Creation 54:41 1: Module 01 : Introduction to Cupcakes Preview 07:32 2: Module 02 : Baking Cupcakes 08:16 3: Module 03 : Cupcake Flavours and Variations 09:48 4: Module 04 : Frosting and Fillings 06:19 5: Module 05 : Cupcake Decorating Techniques 08:53 6: Module 06 : Speciality Cupcakes 05:51 7: Module 07 : Cupcake Trends 07:02 8: CPD Certificate - Free 01:00 Who is this course for? This The Sweet Art of Cupcake Creation course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of The Sweet Art of Cupcake Creation. Moreover, this course is ideal for: Enthusiastic home bakers looking to elevate their cupcake game. Aspiring pastry chefs keen on expanding their dessert repertoire. Culinary students seeking specialised expertise in cupcake creation. Cooking enthusiasts with a passion for sweet culinary arts. Anyone eager to impress with visually stunning and delectable cupcakes. Requirements There are no requirements needed to enrol into this The Sweet Art of Cupcake Creation course. We welcome individuals from all backgrounds and levels of experience to enrol into this The Sweet Art of Cupcake Creation course. Career path After finishing this The Sweet Art of Cupcake Creation course you will have multiple job opportunities waiting for you. Some of the following Job sectors of The Sweet Art of Cupcake Creation are: Pastry Chef - £20K to £35K/year. Bakery Manager - £18K to £30K/year. Cake Decorator - £16K to £25K/year. Cupcake Entrepreneur - £15K to £30K/year. Food Stylist - £20K to £35K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

HACCP: Level 2 HACCP Course Online All businesses that handle or prepare food are required by law to exhibit an exceptional understanding of food safety management best practices and food and hygiene standards. This HACCP: Level 2 HACCP Coursewill teach you how to build an effective HACCP management system in your workplace and become a qualified professional in your field. From production to delivery, learn from the experts with step-by-step instructions and ensure a high level of service. This comprehensive HACCP: Level 2 HACCP Course is the perfect way to kickstart your career in the field. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Enrol today and get started on your journey to improve your career prospects with the latest skills and the power of self-belief! Special Offers of this HACCP: Level 2 HACCP Course This HACCP: Level 2 HACCP Course includes a FREE PDF Certificate. Lifetime access to this HACCP: Level 2 HACCP Course Instant access to this HACCP: Level 2 HACCP Course Get FREE Tutor Support from Monday to Friday in this HACCP: Level 2 HACCP Course Courses are included in this HACCP: Level 2 HACCP Bundle Course Course 01: Level 2 HACCP Training Course for Catering & Retail Course 02: Level 3 Supervising Food Safety in Catering Course 03: Level 5 British Cleaning Certificate Other Benefits of Level 2 HACCP Course Bundle course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the HACCP: Level 2 HACCP Course] HACCP: Level 2 HACCP Course Online Industry Experts Designed this HACCP: Level 2 HACCP Course into 07 detailed modules. Course Curriculum of Level 2 HACCP Training Course for Catering & Retail Module 01: Introduction to HACCP Module 02: Microbial Hazards Module 03: Food Safety Hazards Module 04: Prerequisite Programmes Module 05: Creating a HACCP System Module 06: The 7 Principles: Hazard Analysis and Control Measures Module 07: The 7 Principles: Monitoring and Verification Assessment Method of Level 2 HACCP Course After completing each module of the HACCP: Level 2 HACCP Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Level 2 HACCP Course After completing the MCQ/Assignment assessment for this HACCP: Level 2 HACCP Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? HACCP: Level 2 HACCP Course This comprehensive HACCP: Level 2 HACCP Course is ideal for senior food and catering professionals in the field. Supervisors and Managers in the following areas are included: Head Chef Food Safety Officer Food Safety Manager Catering & Hospitality Manager Bar & Waiting Staff Food production Operative Restaurant Manager Quality Assurance Supervisor Stockroom Staff Requirements HACCP: Level 2 HACCP Course Online Students who intend to enrol in this HACCP: Level 2 HACCP Course must meet the following requirements: HACCP: Good command of the English language HACCP: Must be vivacious and self-driven. HACCP: Basic computer knowledge HACCP: A minimum of 16 years of age is required. Career path HACCP: Level 2 HACCP Course Online This bundle HACCP: Level 2 HACCP Course Online is ideal for individuals able to work in positions such as, but not limited to: Manager / Supervisor Lead Engineer Director Head Chef / Head Cook Lead Quality Controller Health & Safety Officer Restaurant Manager Certificates Certificate of completion Digital certificate - Included

This Food Safety and Catering course is designed for catering managers and supervisors to help them understand their essential day-to-day responsibilities, including how to implement the basics of a HACCP food safety management system. The Food Safety and Catering course covers food hygiene practices and legal responsibilities, as well as additional information on the controls that can be implemented to ensure that the food handling process is as safe and hygienic as possible. The course includes 17 intensive training modules to provide learners with up-to-date information on complying with food safety laws. By the end of this Food Safety and Catering course, you will be fully aware of all UK food safety regulations, as well as how to improve and maintain an excellent food safety management system. You will also be aware of every type of food bacteria and how to prevent them from causing food poisoning. Learning Outcomes After completing this Food Safety and Catering course, the learner will be able to: Understand the importance of good food hygiene. Understand the principles of personal hygiene and how to maintain appropriate standards. Know effective ways to control microbiological food hazards. Know how to ensure the safe handling, preparation and storage of food. Gain a solid understanding of controlling pests and other potential problems in the workplace. Understand the rules and regulations by which all food businesses must abide. Know how to accurately track and assess food safety standards. Why Choose Food Safety and Catering Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Supervising Food Safety in Catering Level 3 course. ***Others Benefits of this Food Safety and Catering Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the SFood Safety and Catering course ] >> Food Safety and Catering << Course Curriculum Of Level 3 Supervising Food Safety in Catering Module 01: An Overview of Supervising Food Safety Module 02: Legislations Related to Food Safety Module 03: Types of Food Contamination Module 04: The Process of Controlling Contamination Module 05: Micro-Organisms Module 06: Food Poisoning and Food-Borne Illness Module 07: Non-Bacterial Food Poisoning Module 08: Controlling Temperature Module 09: Checking, Verifying and Recording Temperatures Module 10: The Process of Food Preservation Module 11: Premises and Equipment Design Module 12: Waste, Cleaning and Disinfection Module 13: Pest Control Module 14: Personal Hygiene Module 15: Staff Training Module 16: Implementing a Food Safety Management System Module 17: Food Safety Management Tools <<-------------------------->> Assessment Method After completing each module of the Food Safety and Catering Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Food Safety and Catering course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Food Safety and Catering is ideal for managers and supervisors in all types of catering establishments, including restaurants, hotels, cafes, bars, fast-food outlets, takeaways, mobile food trucks, kitchens, hospitals, schools and colleges. Requirements There are no specific requirements for Supervising Food Safety and Catering course because it does not require any advanced knowledge or skills. Career path This Food Safety and Catering course will prepare you for a variety of career opportunities; here are a few examples: Restaurant Manager Head Chef Kitchen Assistant Cook Chef Assistant Nursery Cook Certificates Certificate of completion Digital certificate - Included

Level 3 HACCP Course is a widely accepted method for identifying and controlling food safety risks. All businesses that handle and prepare food are required by law to exhibit a good understanding of food safety management best practices, food and hygiene requirements. This course covers important topics such as HACCP's seven key principles, food safety laws and legislation in the UK, hazard analysis, and personal hygiene. By the end of the Level 3 HACCP course, you will have a thorough grasp of HACCP concepts and how to properly implement them in your workplace. You will also learn how contamination and germs may enter the food supply chain and how to put measures in place to prevent it. Access the Level 3 HACCP modules from any internet-enabled device, including computers, tablets, and smartphones. Learning Outcomes After completing Level 3 HACCP course, you will be able to: Describe the fundamentals of food management systems. Understand the basics of HACCP and how it can be used. Maintain a high level of food safety in the workplace. Show that you are aware of the risks to your health. Demonstrate your knowledge of recent food poisoning incidents in the UK. Focus on creating an effective food safety management system. Keep a high standard of personal hygiene. Have a solid awareness of food safety and hygiene regulations in the United Kingdom. Why Choose Level 3 HACCP Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in This Course*** Course 01: Level 3 HACCP Training Course Course 02: Level 2 HACCP Training for Catering and Retail Course 03: Level 2 Food Hygiene and Safety Course ***Other Benefits of The Course*** Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course] Course Curriculum of Level 3 HACCP Training Module 01: An Overview of HACCP Module 02: Laws Related to Hazard Analysis Critical Control Point principles Module 03: HACCP Alternatives Module 04: Planning a Hazard Analysis Critical Control Point Principles System Module 05: Understanding Food Safety Hazards Module 06: Prerequisite Programmes Module 07: Creating the HACCP System Module 08: Principle 1: Hazard Analysis Module 09: Principle 2: Critical Control Points Module 10: Principle 3: Critical Limits Module 11: Principle 4: Monitoring Critical Control Points Module 12: Principle 5: Corrective Action Module 13: Principle 6: Verification of the HACCP System Module 14: Principle 7: Documentation Module 15: Implementing the HACCP System >>------------------<< Assessment Method After completing each module of the Level 3 HACCP Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 3 HACCP course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 3 HACCP Course is ideal for those who work in: Restaurants or cafes. Hospitality and catering. Kitchens in schools and workplaces. Stalls, selling food. Supermarkets and butchers. Requirements There are no specific requirements for Level 3 HACCP course because it does not require any advanced knowledge or skills. Career path This Level 3 HACCP qualification will significantly boost any professional's CV! This course certification is required for your next job: The average salary for a Restaurant Manager is £31,896. The average salary for a Food Factory Manager is £46,656. Certificates Certificate of completion Digital certificate - Included

Imagine embarking on a Customer Support Training Course that equips you with essential skills crucial in today's digital age. Customer support is not just about solving problems; it's about fostering positive relationships and ensuring satisfaction. In our modern world, where businesses thrive on customer loyalty, mastering Customer Support is paramount. This course teaches you effective communication, telephone etiquettes, and negotiation techniques, preparing you to handle various customer interactions confidently. These skills are invaluable in both daily life and professional careers, opening doors to job opportunities across the UK. Customer Support roles are in high demand, with salaries reflecting this need-ranging from competitive entry-level packages to lucrative senior positions. The sector is growing steadily, with a significant rise in job openings over the past decade. By enrolling in this course, you not only enhance your employability but also contribute to your personal growth and the success of any organization you join. Customer Support isn't just a skill; it's a pathway to thriving in today's service-driven economy. Key Features: CPD Certified Customer Support Course Free Certificate from Reed CIQ Approved Customer Support Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Call Centre Module 02: Traits of a Call Centre Agent Module 03: Agent and Customer Relationship Module 04: Telephone Etiquettes Module 05: Communication Skills Module 06: Scripts and Negotiation Techniques Module 07: Managing Difficult Customers Module 08: Call Centre Metrics and Benchmarking Module 09: Call Centre Technology and Trends Learning Outcomes: Develop strong customer rapport for enhanced service delivery and satisfaction. Perfect telephone etiquette to create a positive and professional impression. Acquire effective communication skills for seamless customer-agent interactions. Hone negotiation techniques within scripted scenarios for optimal outcomes. Navigate challenging customer situations with confidence and strategic proficiency. Interpret call centre metrics to drive performance and achieve benchmarked success. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Support Training 1:58:15 1: Module 1: Introduction to Call Centre Preview 13:52 2: Module 2: Traits of a Call Centre Agent 13:07 3: Module 3: Agent and Customer Relationship 15:02 4: Module 4: Telephone Etiquettes 10:06 5: Module 5: Communication Skills 13:15 6: Module 6: Scripts and Negotiation Techniques 12:40 7: Module 7: Managing Difficult Customers 09:06 8: Module 8: Call Centre Metrics and Benchmarking 16:18 9: Module 9: Call Centre Technology and Trends 13:49 10: CPD Certificate - Free 01:00 Who is this course for? This Customer Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Customer Support Training. Moreover, this course is ideal for: Aspiring customer service professionals seeking skills enhancement. Call centre agents eager to refine their customer interaction capabilities. Team leaders aiming to elevate their team's customer satisfaction scores. Customer support managers focused on improving overall team performance. Individuals in roles requiring mastery of call centre dynamics and metrics. Requirements There are no requirements needed to enrol into this Customer Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Customer Support Training course. Career path After finishing this Customer Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Support are: Customer Service Representative - £18K to 25K/year Call Centre Team Leader - £22K to 30K/year Customer Support Manager - £30K to 40K/year Technical Support Specialist - £20K to 28K/yr Customer Experience Analyst - £25K to 35K/yr Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

The primary goal of the Facial Services is to provide learners with the practical and theoretical skills required to provide facial skincare treatments to the general public and gain employment in the beauty therapy industry. This Facial Services programme is intended for students who want to work in the facial services industry. The student will demonstrate the following primary competencies: Facial services include consultation, skin analysis, washing, massage, mask application and removal, therapy tailored to the client's specific needs, and aftercare instructions. This Facial Services course will teach you everything you need to know about skin therapy, facial services, and the skills required in beauty therapy. You will learn the technique of facial services through this course. Skin analysis entails the use of cosmetic treatments and their application to protect the skin. This Facial Services course will provide students with detailed information about the skin, its types, and so on. This Facial Services course will also teach students about associated health and safety, client care and communication, and working with people in beauty-related sectors, all of which are required to work and succeed in the facial services industry. Learning Outcomes By the end of the Facial Services course, learners will be able to: Basic knowledge of the skin. Different types of skin. Basic skincare routine. Skincare for various skin types. Hygiene, Health, and Safety in the salon. Client care and advice in the salon. A brief discussion of extraction and steaming. Understanding of facial masks. Types of facial masks. Face, neck, and shoulder massage techniques. Why Choose Facial Services Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Food Allergen Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. Free PDF certificate as soon as completing the Food Allergen Training course. 24/7 support via live chat, phone call or email. Main Course: Level 2 Certificate in Facial Services GIFT COURSES: Course 01: Nail Technician Course 02: Massage Therapy Other Benefits of Facial Services Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam Expert Tutor Support [ Note: Free PDF certificate as soon as completing the Facial Services course] Detailed Course Curriculum Of Level 2 Certificate In Facial Services Module 01: Facial Massage and Skincare Skin analysis, skin types and conditions Skin cleansing, toning, exfoliation, and moisturising Steam and extraction Provide face, neck, and shoulder massage Apply Masks Module 02: Health, Safety and Hygiene of the workplace Hygiene, Health, and Safety Contra-indication, Contra-action, and Client care Anatomy & Physiology related to the skin, face, scalp, and neck Module 03: Client Care, Communication and Salon Reception Duties Client advice and guidance Assessment Method After completing each module of the Facial Services Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Facial Services course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Our advanced Facial Services course is ideal for anyone looking for their first professional job in this exciting field, or for those looking to advance in their current position. Similarly, people who own their own facial services businesses but lack official training and certification may benefit from the content of this course. Requirements There are no specific requirements for this Facial Services Course because it does not require any advanced knowledge or skills. Career path This Facial Services course opens a new door for you to enter the relevant job market and also gives you the opportunity to gain in-depth knowledge along with the necessary skills to flourish in no time. You will also be able to add your new skills to your CV, which will help you advance in your career and become more competitive in your chosen industry.

This HACCP course is designed to help food safety managers and supervisors set up HACCP plans in their workplaces and introduce food safety regulations. HACCP training is a critical component of any workplace safety and quality program. It prepares personnel to identify, prevent, and manage food safety hazards. By investing in HACCP training for employees, businesses can be confident that they have taken every possible measure to ensure that their products are safe to consume. They can also ensure that employees are trained and able to work according to HACCP guidelines. The course will cover the basics of HACCP and more advanced topics, such as the supervisor's role, the importance of records, and the need for regular audits. So enrol in this course today! What you will discover are the following: HACCP's primary function The Food Safety Act and HACCP. Setting up a HACCP system. Analysis of risks. Crucial points of control. Discussion about essential restrictions. Remedial action checking the HACCP system introduction of the HACCP system. What might HACCP be replaced by? Why would you choose the HACCP and Food Safety course: Lifetime access to HACCP and Food Safety course materials Full tutor support is available from Monday to Friday with the HACCP and Food Safety course Learn HACCP and Food Safety skills at your own pace from the comfort of your home Gain a complete understanding of HACCP and Food Safety course Accessible, informative HACCP and Food Safety learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Study HACCP and Food Safety in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your HACCP and Food Safety course Diploma in HACCP Training Course Curriculum: Module 1: An Introduction to HACCP Module 2: HACCP and Food Safety Legislation Module 3: Food Safety Hazards Module 4: Planning a HACCP System Module 5: Creating the HACCP System Module 6: Principle 1 - Hazard Analysis Module 7: Principle 2 - Critical Control Points Module 8: Principle 3 - Critical Limits Module 9: Principle 4 - Monitoring Critical Control Points Module 10: Principle 5 - Corrective Action Module 11: Principle 6 - Verification of the HACCP System Module 12: Principle 7 - Documentation Module 13: Implementing the HACCP System Module 14: HACCP Alternatives Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £129 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This training is ideal for the following: Food production workers and supervisors. Food handler. Those who work in food production, logistics, distribution, trade, and service sectors. Food and Beverage Owners/ Managers. Food Safety Team Members. Food safety and quality professionals. Bachelor of Food Science. Those who wish to make a career in the food sector. Requirements To enrol in this HACCP Level 5 course, all you need is a basic understanding of the English Language and an internet connection. Career path You can explore popular and in-demand careers associated with this course after completing it. Some job fields you can look into are: Head Chef / Head Cook Lead Quality Controller Food Hygiene Manager Health & Safety Officer Market Stall Owner Food Safety Consultant Restaurant Manager Baristas and Waiting Staff Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each QLS Endorsed Hard Copy Certificate Hard copy certificate - £109