The ability to influence others is a life skill but also one that has never been so critically useful at work. This one day workshop will set you on the road to discover what you need to be able to think and do that will help you take people with you. This involves learning some new tools and strategies that fit the situation you are in and making sure you use the right skills and behaviours to influence well, whether it is a single person or a room full of cynical expectant people! This workshop will enable you to: Learn about and understand influencing styles and strategies available and formulate plans and ideas on how to use them in influencing situations Understand which skills and behaviours to use to be the most effective influencer Have greater confidence in situations where they need to influence someone Use thinking, speaking and behavioural techniques that enable influencing to be effective and positive Review and evaluate learning and have an action plan to take back and implement in the workplace 1 Welcome, introductions & getting to know you and why you are here Course objectives 2 Personal objectives Introducing a learning diary 3 Gallery exercise - using images of exemplars brought by participants Plenary discussion The skills and behaviours of an exemplar influencer 4 Group task - what does your self-evaluation say? Discussion and conclusions 5 Influencing - what is it? - why do we need it? The current organisational landscape including values and behaviours the influencer operates in 6 Pit Stop - 'pull / push', 'the lost horse' and 'talking at' 7 Direct / support / delegate / coach: the different choices and approaches to choose from 8 Updating the learning diary 9 Power and types of power - its impact on influencing ability and approach and what is within your control Group task and discussion 10 The 5 influencing styles tool Series of tasks and exercises Drilling down to a personal action plan for maximising influence 11 'The person with the most flexibility has the most influence' Skills and behaviours for effective influencing Exercises and techniques that develop skills for influencing 12 Review and evaluation Action planning
Understanding cultural differences in the global sales environment is critical to your salespeople’s success. Developing their intercultural communication skills and knowledge of the sales and negotiation techniques of different cultures and nationalities, will help them to ensure relationships are as effective and rewarding as possible. Bespoke courses include: The impact of language and cultural differences on the sales environment Communication techniques in international sales Effective sales questions A global mindset Culture and its impact on sales Delivering on different cultural expectations Perceptions of time across cultures and the impact on sales cycles and timelines
Your grumpiest customers can become your biggest advocates if you solve their problems quickly, effectively and permanently. We supply the top tips for dealing with tricky customers so your teams can create positive outcomes from every interaction with some simple techniques that make a difference to relationships straight away. Bespoke courses include: Customer needs and expectations Communication styles and how to influence them Assertiveness The 4 psychological fears Dealing with difficult customer behaviour The power of your behaviour Five steps to customer problem solving
Are you looking to enhance your Accountancy (Accountant Training) skills? If yes, then you have come to the right place. Our comprehensive courses on Accountancy (Accountant Training) will assist you in producing the best possible outcome by learning the Accountancy (Accountant Training) skills. This Accountancy (Accountant Training) Bundle Includes Course 01: Accountancy : Accounting Training Course 02: Introduction to Accounting Course 03: Xero Accounting and Bookkeeping So, enrol in our Accountancy (Accountant Training) bundle now! Other Benefits Lifetime Access to All Learning Resources An Interactive, Online Course A Product Created By Experts In The Field Self-Paced Instruction And Laptop, Tablet, And Smartphone Compatibility 24/7 Learning Support Free Certificate After Completion Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny, bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Curriculum breakdown for main course: Section 01: Accounting Fundamental Lecture-1: What is Financial Accounting Lecture-2: Accounting Double Entry System and Fundamental Accounting Rules Lecture-3: Financial Accounting Process and Financial Statements Generates Lecture-4: Basic Accounting Equation and Four Financial Statements Lecture-5: Define Chart of Accounts and Classify the accounts Lecture-6: External and Internal Transactions with companies Lecture-7: Short Exercise to Confirm what we learned in this section Section 02: Accounting Policies Lecture-8: What are Major Accounting Policies need to be decided by companies Lecture-9: Depreciation Policies Lecture-10: Operational Fixed Asset Controls Lecture-11: Inventory Accounting and Controls Lecture-12: Revenue Accounting and Controls Lecture-13: Expenses Accounting and Working Capital ... and more CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Accountancy (Accountant Training) bundle. Requirements To enrol in this Accountancy (Accountant Training), all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Accountancy (Accountant Training). Certificates 3 CPD Accredited PDF Certificates for Free Digital certificate - Included 3 CPD Accredited PDF Certificates for Free Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Uncover the secrets of safeguarding against unseen threats with our comprehensive curriculum. Immerse yourself in a journey that transcends the mundane, delving into the core of workplace safety. Acquire insights that empower you to navigate regulatory landscapes effortlessly, setting the gold standard for professional competence. In this dynamic course, master the art of risk assessment and management, crafting a shield against potential exposure incidents. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Elevate your understanding as you explore the intricate dance between prevention and control measures, ensuring a resilient defense against bloodborne pathogens. Engage with a curriculum meticulously designed to equip you with the knowledge that not only meets but surpasses industry standards. Your commitment to workplace safety begins here, setting you on a trajectory of excellence. Course Curriculum Module 01: Overview of Bloodborne Pathogens Module 02: Compliance Standards and Recommendations Module 03: Measures for Prevention and Control Module 04: Managing Exposure Incidents Module 05: Assessing and Managing Risks Module 06: Programs for Immunization Module 07: Policies and Procedures in the Workplace Learning Outcomes: Develop expertise in bloodborne pathogen prevention and control strategies. Navigate regulatory standards and guidelines with confidence and precision. Craft effective workplace policies and procedures for optimal safety measures. Master timely and efficient exposure incident response protocols. Conduct thorough risk assessments, ensuring a proactive approach to potential hazards. Gain proficiency in designing and implementing vaccination programs within the workplace. CPD 10 CPD hours / points Accredited by CPD Quality Standards Bloodborne Pathogens Safety Training 2:46:26 1: Module 01: Overview of Bloodborne Pathogens 23:36 2: Module 02: Compliance Standards and Recommendations 21:04 3: Module 03: Measures for Prevention and Control 29:32 4: Module 04: Managing Exposure Incidents 19:50 5: Module 05: Assessing and Managing Risks 23:33 6: Module 06: Programs for Immunization 19:16 7: Module 07: Policies and Procedures in the Workplace 28:35 8: CPD Certificate - Free 01:00 Who is this course for? Healthcare professionals seeking advanced infection control knowledge. Safety officers aiming to enhance workplace health and safety practices. Human resources personnel responsible for policy development and implementation. Emergency response teams looking to sharpen incident response skills. Individuals in supervisory roles keen on fostering a secure work environment. Career path Infection Control Officer Health and Safety Advisor Emergency Response Coordinator Occupational Health Specialist Policy and Procedure Developer Workplace Vaccination Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Duration 3 Days 18 CPD hours This course is intended for This course is intended for: Database architects Database administrators Database developers Data analysts and scientists Overview This course is designed to teach you how to: Discuss the core concepts of data warehousing, and the intersection between data warehousing and big data solutions Launch an Amazon Redshift cluster and use the components, features, and functionality to implement a data warehouse in the cloud Use other AWS data and analytic services, such as Amazon DynamoDB, Amazon EMR, Amazon Kinesis, and Amazon S3, to contribute to the data warehousing solution Architect the data warehouse Identify performance issues, optimize queries, and tune the database for better performance Use Amazon Redshift Spectrum to analyze data directly from an Amazon S3 bucket Use Amazon QuickSight to perform data analysis and visualization tasks against the data warehouse Data Warehousing on AWS introduces you to concepts, strategies, and best practices for designing a cloud-based data warehousing solution using Amazon Redshift, the petabyte-scale data warehouse in AWS. This course demonstrates how to collect, store, and prepare data for the data warehouse by using other AWS services such as Amazon DynamoDB, Amazon EMR, Amazon Kinesis, and Amazon S3. Additionally, this course demonstrates how to use Amazon QuickSight to perform analysis on your data Module 1: Introduction to Data Warehousing Relational databases Data warehousing concepts The intersection of data warehousing and big data Overview of data management in AWS Hands-on lab 1: Introduction to Amazon Redshift Module 2: Introduction to Amazon Redshift Conceptual overview Real-world use cases Hands-on lab 2: Launching an Amazon Redshift cluster Module 3: Launching clusters Building the cluster Connecting to the cluster Controlling access Database security Load data Hands-on lab 3: Optimizing database schemas Module 4: Designing the database schema Schemas and data types Columnar compression Data distribution styles Data sorting methods Module 5: Identifying data sources Data sources overview Amazon S3 Amazon DynamoDB Amazon EMR Amazon Kinesis Data Firehose AWS Lambda Database Loader for Amazon Redshift Hands-on lab 4: Loading real-time data into an Amazon Redshift database Module 6: Loading data Preparing Data Loading data using COPY Data Warehousing on AWS AWS Classroom Training Concurrent write operations Troubleshooting load issues Hands-on lab 5: Loading data with the COPY command Module 7: Writing queries and tuning for performance Amazon Redshift SQL User-Defined Functions (UDFs) Factors that affect query performance The EXPLAIN command and query plans Workload Management (WLM) Hands-on lab 6: Configuring workload management Module 8: Amazon Redshift Spectrum Amazon Redshift Spectrum Configuring data for Amazon Redshift Spectrum Amazon Redshift Spectrum Queries Hands-on lab 7: Using Amazon Redshift Spectrum Module 9: Maintaining clusters Audit logging Performance monitoring Events and notifications Lab 8: Auditing and monitoring clusters Resizing clusters Backing up and restoring clusters Resource tagging and limits and constraints Hands-on lab 9: Backing up, restoring and resizing clusters Module 10: Analyzing and visualizing data Power of visualizations Building dashboards Amazon QuickSight editions and feature
Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Cost and Management Accounting. This Cost and Management Accounting is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding course to improve your pertinent skills. In this easy-to-digest Cost and Management Accounting course, you will get exclusive training, which will enable you to stand out in this competitive market. However, the Cost and Management Accounting course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch course curriculum comprises basic to advanced levels of modules that will increase your skillsets. After completing this Programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying career, then enrol in our course today! What will make you stand out? On completion of this online course, you will gain: CPD QS Accredited After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. The substantial Cost and Management Accounting is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enrolling in this course just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Cost and Management Accounting and explore the key topics such as: Cost and Management Accounting Introduction & Fundamentals Introduction and Fundamental Terms Fundamental terms - Perishable / Non Perishable cost, Inventory Terms Qualities of Good Cost Controller Cost Control process Cost Control Process and Controls related to Purchasing How to estimate Kitchen food Order Process Simplified How to Setup Store PAR for to identify re-order levels Basic Receiving Process Controls Basic Store Process controls Production Control and Tests Production Controls Recipe Card & Controls Buffet Costing and Menu Pricing Test and Checks in Cost Control Butcher test Bar Spot Checks and Recipe Testing Production Control Via Menu Engineering Slow and Non Moving Inventory Monitoring via reports and Checklist Daily & Monthly Food Cost Reports Menu Engineering Reports Cost Control Checklist Therefore, reinforce your knowledge and furnish your skills by enrolling in our course. Take one step closer to achieving your goal. Show off your new skills with a certificate of completion Once you complete the Cost and Management Accounting course, you will be eligible to request a digital certificate for free. For Printed Transcript & Hardcopy Certificate- 4.99 GBP (Inside the UK Postal Fee) 8.99 GBP (International Delivery Fee) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Cost and Management Accounting Course the Right Option for You? This course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this Cost and Management Accounting course. Requirements Without any formal requirements, you can delightfully enrol in this course. Career path The aim of this exclusive Cost and Management Accounting course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.
Let's gather for a drink and a nibble after the working day is over! Share your experiences around facilitation, bring a success to celebrate, or a challenge to chew over... while enjoying a well deserved post work refreshment of your choice. Free for all to attend, and open to members of IAF World and non members alike. No need to book (but if do you'll get handy reminders via email!), it's ok to turn up on the day. Find us in Bonnie & Wild in Edinburgh's St James Centre - we’ll have an IAF sign at our table. Bonnie & Wild has many restaurants and bars around a central seating area, so you can have a bite to eat, or join us for a beverage of your choice! For more information email chair@iaf-scotland.org.
Let's have a coffee and a natter! Share your experiences around facilitation, bring a success to celebrate, or a challenge to chew over... while enjoying a cup of something and a nibble. Free for all to attend, and open to members of IAF World and non members alike. Please book, then, if there are any last minute changes or problems we know how to get in touch with you, but, it's ok to turn up on the day! Find us on the ground floor in Levels Cafe - we’ll have an IAF sign at our table. For more information email chair@iaf-scotland.org.
Our telephone training takes place in your normal working situation, using the actual telephones and software, and the programming software clients that trainees will use when fully trained. Our trainers will travel anywhere in the world to train you face to face, or if you prefer, we can offer our whole training catalogue remotely using Teams or Zoom. On-site and live remote telecoms training sessions have a general reputation as most effective for trainees to continue to efficiently carry out their telecoms usage, programming and own in-house training of future new employees. On-site training involves employees training at their place of work while they are doing their actual job, or in pre-organised classroom training sessions, based around hands-on interaction, trainer Q&A and all carried out using your own site telephone system. Our telephone trainers also offer consultations on your new or current telephone systems: looking into how you currently use your system, making suggestions on how programming could be tweaked and changed to improve your current usage, how to improve on call handling methods, and informing you of additional products which may be available on your system that you may not be aware of. This could help improve the level of communication across your company and interactions with your customers. We believe telephone handset and voicemail training sessions are essential to the smooth and efficient running of your company, making sure your staff are aware of all the features and benefits that the telephone handsets can offer, and ensuring calls are dealt with quickly and effectively. System administration training is available to teach new administrators how to manage and control a variety of system features. This type of training is especially important when new administrators have little or no previous telecom knowledge or experience, but it is equally important at all levels to ensure the new system is utilised to its maximum capability. Administration days or Call Centre Software training days take one full day to complete. Full Day Example: 9:30 - 16:00 Day Structure 09:30 - 10:45 Handset & VM session for up to 8 people 10:45 - 12:00 Handset & VM session for up to 8 people 12:00 - 12:45 Lunch 12:45 - 14:00 Handset & VM session for up to 8 people 14:00 - 15:15 Handset & VM session for up to 8 people 15:15 - 16:30 Handset & VM session for up to 8 people Half Day Example: 9:30 - 13:00 Switchboard training takes half a day (3-4 hours for up to 3 people). If you want to train more than 3 people, you may need to extend the day to a full day, to ensure everyone gets to have hands-on training on the switchboard. Super Users and Train the Trainer Sessions Super User sessions can also be organised to show advanced system features in order to provide an ongoing training service to their colleagues, once the trainers have left the site.