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AgilePM® Practitioner: In-House Training This course offers preparation for the Practitioner-level examination to gain the APMG-International™ / Agile Project Management Practitioner Certification. Agile Project Management (AgilePM) is the result of collaboration between APMG-International and The DSDM Consortium. DSDM (Dynamic Systems Development Method) is the longest-established Agile method, launched in 1995, and is the only Agile method to focus on the management of Agile projects. The method has evolved over the years and the DSDM Agile Project Framework is the latest version of which AgilePM is a subset. DSDM has always operated predominantly in the corporate environment and has consistently demonstrated its ability to successfully work with and complement existing corporate processes. APMG-International is a global Examination Institute accredited by The APM Group Ltd. It is one of the Examination Institutes accredited by AXELOS. APMG-International has regional offices located in Australia, China, Denmark, Germany, the Netherlands, Malaysia, the United States, and the United Kingdom. Their portfolio of qualifications includes the Best Practice qualifications of ITIL®, PRINCE2®, MSP®, M_o_R®, and P3O®. AgilePM is one of their specialist management qualifications, which also include Change Management and Service Catalogue. The course covers all the Practitioner elements of the AgilePM Handbook v2 with: Clear explanations of the method and practical examples provided by your course tutor Sample exam paper for the Practitioner-level exams to enrich your knowledge and understanding A case study to allow you to practice the application of the method to an agile project The Traditional Classroom option includes the Practitioner exam to provide you with the right opportunity to verify your new skill set by way of a professional qualification The Virtual Classroom option includes a Practitioner exam voucher to allow you to choose the date and time of your online exam to verify your new skill set by way of a professional qualification What You Will Learn You will learn how to: Identify and apply the concepts, tools, and techniques described in Section 2 (Digging Deeper) of the APMG-International's Agile Project Management Handbook (v2.0) to agile projects Tailor and customize AgilePM to suit the needs of different projects Use AgilePM in conjunction with other project management methods such as PRINCE2® Prepare yourself for the Practitioner exam in AgilePM Roles and Responsibilities - The PM View The roles Key project manager relationships Agile Project Management - Through the Lifecycle The DSDM process and the project lifecycle Project management focus phase by phase The Effective Use of Products The products Deliver on Time - Combining MoSCoW & Timeboxing Ensuring effective prioritisation Bringing MoSCoW and timeboxing together People, Teams, and Interactions Effective communication Collaboration Requirements and User Stories What is a requirement? User stories Estimating - How and When Coping with uncertainty Estimating through the lifecycle Project Planning through the Lifecycle Planning in a DSDM project Planning activities phase by phase Quality - Never Compromise Quality What do we mean by quality? Solution and process quality Risk Management Project risk How DSDM helps mitigate project risk Tailoring the Approach The project approach questionnaire Summary and Next Steps

The importance of building services to the success of an organisation has never been greater and continues to grow. Developers and occupiers are becoming more aware of the contribution that building services make to the well being of occupants and hence their perception of the quality of the working environment. Those involved with the design, construction, maintenance and operation will increasingly be required to deliver building services that demonstrable contribution to the occupier's business. Energy efficiency, carbon management and occupant satisfaction depend substantially on the way building services are designed, managed and operated. To optimise these aspects, an informed strategic approach is essential. Tried and tested techniques and processes are available that, when applied holistically, will deliver substantial benefits. This course reviews best practice in the area and inspires participants to ensure that building services perform at their optimal level. To provide a better understanding of how building services can be designed, managed and operated to: Maximise occupant comfort, satisfaction and wellbeing Add value and contribute to the success of the business of the occupier Improve health safety Reduce operating cost, energy use, carbon emissions and environmental impact Optimise cost and value Provide strategies for continuous improvement and sustainable operation 1 Building services fundamentals The function of services in commercial buildings and their importance to the core business 2 Techniques and processes for optimising cost and value Programmed operation evaluation Continuous commissioning Lifetime product management Performance-based service Energy efficiency and the scope for environmental improvement 3 Making the business case and preparing the strategy Motivating decision-makers Empowering those who have to deliver the results Managing business risk 4 Strategy implementation and monitoring results Ensuring that rich and robust feedback is available to support continuous improvement and strategy enhancementWhen to get feedbackWhyHowWhat to do with it 5 Case histories and 'air time' Sharing experience and addressing specific issues of interest to participants Course review Close

Certified Scrum Professional®-ScrumMaster® (CSP®-SM): In-House Training Certified Scrum Professionals challenge their teams to improve the way Scrum and Agile principles are applied. They have demonstrated experience, documented training, and proven knowledge in Scrum. Are you ready to take your knowledge and skillset in your role as Scrum Master to the next level? If so, it's time to elevate your career further by earning the Certified Scrum Professional®-ScrumMaster (CSP®-SM) certification. What you will Learn Learn to find practical solutions and improve your implementation of Scrum in the workplace. Aside from the pride gained and earning potential of attaining CSP® level, you can also: Attend exclusive CSP® events with other leaders in Scrum and Agile Attract more recruiters and command a higher rate of pay Establish a gateway and milestone toward becoming CST®, CEC, or CTC Receive a free premium subscription to the world's largest Agile assessment and continuous improvement platform, Comparative Agility®

This course meets the standards to become a mental health first aider. If you wish to become a mental health first aider, this is a great way to understand what it takes, get some practice in and how to really help someone in mental health crisis.

As the field of skin technology and products continues to evolve, skin peels have undergone a remarkable resurgence in popularity. These treatments, also known as "chemical" peels, harness the advancements in specialised products to exfoliate the skin and eliminate dead cells, providing remarkable results while ensuring client comfort. Our course will introduce you to a variety of natural acids, such as glycolic, lactic, and salicylic acid, which are used in modern skin peels. You'll learn the art of mixing peels and working with pre-mixed products, enabling you to customise treatments to address specific skincare concerns and conditions. Our comprehensive training will empower you to confidently combine various skin peels, enhancing the effectiveness of your existing facial treatments. By extending the efficacy of your services, you'll provide your clients with exceptional results and a rejuvenated complexion. Moreover, you'll gain a deep understanding of the science behind skin peels, allowing you to educate your clients on the benefits and guide them towards achieving their skincare goals. Join our Skin Peel Course and unlock the potential of these innovative treatments. With our expert guidance, you'll acquire the expertise and knowledge to become a trusted skincare professional. Course Entry Requirements:  Minimum of 18 years Good command of English Previous skin and facial training are desirable; we suggest that learners new to the industry enrol on our facial and skincare course before enrolling on our ClinicCare skin peel course. Course Pre-Study/Practical & Length: This course is a combination of theory study, virtual lectures and onsite practical  Course Agenda: All courses are intimate with four learners in class 2-1 ratio. Areas covered within this course are: Anatomy and Physiology of the Skin  Infection control  Sharps and hazardous waste Pre-study chemical peel theory Practical training 1 model  Professional live demonstrations Clinical setup Acids covered in this course: Glycolic acid Kojic acid Lactic acid Enzyme peels Mandelic acid  Arbutin Phytic Acid Salicylic acid Equipment / Starter Kits A professional starter kit can be purchased with this course. The kit costs 200 and is an additional cost to the training fees. Key Information A very popular treatment that is growing in popularity. Quick appointments. Minimal downtime which produces quality results. We gear the training around the use of the Clinicare brand which is well-known, reputable and produces effective results. Training in chemical skin peels is the first step for many beauty therapists to become aestheticians. 8 types of chemical peels are covered in this training course, providing you with the knowledge and skills to help clients with a wide range of skin concerns. The course offers hands-on practical training in a small group setting, allowing for personalised instruction and support from the instructor. The course covers a comprehensive curriculum, including the theory behind chemical peels and their various types, as well as practical application techniques. Upon completion, participants will receive a certificate of achievement that demonstrates their newfound knowledge and skills. The use of the Clinicare brand in the training program ensures that participants are learning with products that are highly effective and widely recognised in the beauty industry. The combination of e-learning and practical training provides participants with a well-rounded educational experience, allowing them to build their knowledge and confidence in a convenient and flexible manner. Chemical skin peels are in high demand, making this training program a valuable investment for anyone looking to expand their skills and grow their business. The course is accredited by ABT & CPD, providing participants with the assurance that the training is of high quality and meets industry standards. Course Benefits Benefits for Students Expertise in Skin Rejuvenation: By completing this training course, you will gain in-depth knowledge of chemical skin peels and their application. You will learn various peel types, their effects on the skin, and how to select the appropriate peel for different skin concerns. This expertise will enable you to provide effective treatments and achieve remarkable results for your clients. Versatility in Treating Skin Concerns: Chemical skin peels can address a wide range of skin concerns, including acne, hyperpigmentation, fine lines, and uneven skin texture. By enrolling in this course, you will acquire the skills to tailor treatments to meet individual client needs, helping them achieve healthier, smoother, and more radiant skin. Advanced Techniques and Safety: Our training course focuses on the latest techniques and safety protocols in performing chemical skin peels. You will learn about skin assessment, pre-treatment preparation, peel application methods, post-treatment care, and potential complications. This knowledge will ensure the safety of your clients and enhance your professional credibility. Practical Hands-on Experience: Practical training is an essential component of our course. You will have the opportunity to practice chemical skin peel techniques on models under the guidance of experienced instructors. This hands-on experience will boost your confidence and proficiency in performing the treatments. Benefits for Clients Personalised Treatment Plans: With your comprehensive understanding of chemical skin peels, you will be able to assess clients' skin concerns and develop customised treatment plans. This tailored approach will address their specific needs, leading to more effective and satisfactory results. Improved Skin Texture and Appearance: Chemical skin peels can significantly improve skin texture, reduce hyperpigmentation, diminish acne scars, and minimise the appearance of fine lines and wrinkles. Your expertise in performing these treatments will help clients achieve smoother, clearer, and more youthful-looking skin. Confidence and Trust: Clients will have confidence in your abilities as a trained professional in chemical skin peels. Your knowledge of different peel types and their effects, along with your commitment to safety, will build trust and assurance in your clients, creating a positive treatment experience. Earning Potential Your earning potential can increase after completing the Chemical Skin Peels (ClinicCare) Training Course: Expanded Service Offerings: With expertise in chemical skin peels, you can expand your service menu and offer a popular and in-demand treatment. This diversification can attract new clients and increase your earning potential. Client Retention and Referrals: Satisfied clients who experience positive results from chemical skin peels are more likely to become repeat customers. Additionally, they may refer friends, family, and colleagues to your practice, further growing your client base and increasing your revenue. Professional Advancement: By enhancing your skills and knowledge in chemical skin peels, you position yourself as a knowledgeable and sought-after aesthetics professional. This can lead to opportunities for career advancement, such as working in prestigious clinics, and spas, or establishing your own practice, which can contribute to higher earning potential. Frequently Asked Questions Is this training course suitable for beginners or those with prior experience? Our Chemical Skin Peels (ClinicCare) Training Course is designed for both beginners and experienced professionals in the aesthetics industry. Whether you are just starting your career or looking to enhance your skills, this course will provide you with the necessary knowledge and techniques. What will I learn in this training course? In this course, you will learn about different types of chemical skin peels, their indications, and the process of performing the treatment. You will gain a comprehensive understanding of skin anatomy, product selection, client assessment, treatment planning, application techniques, and post-treatment care. Will I receive hands-on training during the course? Yes, hands-on training is an integral part of our Chemical Skin Peels (ClinicCare) Training Course. You will have the opportunity to practice the techniques on models under the guidance and supervision of our experienced instructors. This practical experience will help you develop confidence and proficiency in performing chemical skin peels. What products or brands will be used in the training course? Our training course focuses on ClinicCare chemical skin peels. ClinicCare is a renowned brand known for its high-quality and effective skincare products. You will learn about their specific range of peels and gain hands-on experience in working with these products. Will I receive a certification upon completion of the course? Yes, upon successfully completing our Chemical Skin Peels (ClinicCare) Training Course, you will receive a certification of completion. This certification validates your training and demonstrates your competence in performing chemical skin peels using ClinicCare products. Are there any post-training support or resources available? Yes, we provide post-training support to our students. Our instructors are available to answer any questions or provide guidance even after you complete the course. Additionally, you will have access to resources and materials that can further enhance your knowledge and skills in chemical skin peels. Can I incorporate chemical skin peels into my existing practice? Absolutely! Chemical skin peels are a popular and effective treatment for various skin concerns. Upon completing the course, you will be equipped with the skills to incorporate chemical skin peels into your existing practice or start offering this service to your clients.

Project Communication Skills: In-House Training Communication is the single most critical project success factor. When effective, projects get executed on time, within budget, and with objectives being met. But that isn't all. Strong communication also nurtures healthy team relationships. And in today's highly diverse world, where projects are often fast-paced, complex, and virtual, that is more important than ever. Strong communication skills foster cultural awareness, trust, and empathy. Together, they contribute greatly to project success-and ultimately, to future project success. In this course, participants will actively explore best communication practices from a variety of perspectives: in-person, virtual, electronic, and via formal project documentation. In order to be transformative, however, those perspectives will be filtered further through the lens of their formal, personalized assessment. It is a powerful tool which identifies individuals' internal needs and priorities. It translates those into descriptive profiles and reports, gifting users with valuable information about themselves and others. Paired with the course's real-world activities, it will provide uniquely strategic opportunities for communicating effectively and meaningfully-and with less conflict, both personally and professionally. What You Will Learn At the end of this program, you will be able to: Identify basic elements of communication and explain how they affect teams Explore how your assessment style impacts you and how you communicate with people of other styles Infer how your style impacts the way(s) you send and interpret emails and instant messages Analyze real world email and instant messaging practices to determine how they affect communication and relationships Explore best practices for formal project communications and presentations Analyze how your assessment style and global diversity can contribute to both strong team communication and conflict Identify solutions for virtual team work communication challenges Getting Started Foundation Concepts Communication as a foundation skill Elements of communication Communicating across media Targeting your audience How communication impacts team performance The Assessment Framework Overview of the assessment's approach Exploring assessment report Increasing your effectiveness with other assessment styles Email and Instant Messages Preferred communications and assessment styles The email brands we create Assessment styles and email Emotion and email Email guidelines and best practices Anatomy of an email The seven deadly email sins Instant messages and other interfaces Project Communications and Presentations Communicating across the project lifecycle Project templates Structuring a presentation Delivering a presentation Interpersonal and Team Communication Skills Communication styles and techniques Managing conflict in a project environment Styles and conflict Communication and global team leadership Virtual Communication Leading global virtual teams Virtual processes and technology Virtual team leadership

Project Risk Management: In-House Training Have you been surprised by unplanned events during your projects? Are you and your project team frequently fighting fires? Well, you are not alone. Uncertainty exists in any project environment. While it's impossible to predict project outcomes with 100% certainty, you can influence the outcome, avoid potential risks, and be ready to respond to challenges that arise. In this course, you'll gain the proper knowledge needed to identify, assess, plan for, and monitor risk in your projects. You'll learn how to set up and implement risk management processes, helping you to minimize uncertainty and achieve more consistent, predictable outcomes as a result. What You Will Learn You'll learn how to: Demonstrate to others how the risk management processes in A Guide to the Project Management Body of Knowledge (PMBOK® Guide) apply to your project's environment, especially for high-risk projects Adapt these processes for a particular high-risk project team's operating principles Explain the importance of using risk management best practices at single and enterprise project levels Lead an initiative to implement risk management best practices in your project environment Foundation Concepts Risk-related definitions The risk management process High-risk projects and project failures Classical failures in implementing risk management Plan Risk Management Project risk management and governance Risk management planning for high-risk projects High-risk variations on a risk management plan Identify Risk Adapting the risk identification process for high-risk projects Recognizing risks spontaneously Confirming and structuring risk events for treatment Wrapping up risk identification for high-risk projects Perform Qualitative Risk Analysis Adapting qualitative risk analysis for high-risk projects Accelerating risk analysis Clearing risk action Wrapping up qualitative risk analysis for the next level Perform Quantitative Risk Analysis Adapting quantitative risk analysis for high-risk projects Ensuring effective risk analyses with data quality assessments Building a foundation for quantitative risk analysis Using discrete quantitative tools Using continuous quantitative tools Wrapping up quantitative risk analysis for high-risk projects Plan Risk Responses Adapting risk response planning for high-risk projects Optimizing active risk response strategies Leveraging contingencies for high project performance Wrapping up risk response planning for high-risk projects Implement Risk Responses Implementing Risk Responses Process Executing Risk Response Plans Tools and Techniques Best Practices Continuous Risk Management Monitor Risks Adapting risk monitoring for high-risk projects Optimizing risk plan maintenance Weaving risk reassessment into the project's progress Maintaining a continuous 'vigil' in high-risk project environments

Managing Benefits™ Foundation: In-House Training The APMG International Managing Benefits and Swirl Device logo is a trademark of The APM Group Limited, used under permission of The APM Group Limited. All rights reserved. Benefits are not simply just one aspect of project and programme management (PPM) - rather, they are the rationale for the investment of taxpayers' and shareholders' funds in change initiatives. Managing Benefits is designed to complement existing best practices in portfolio, programme and project management (such as PRINCE2®, MSP®, P3O® & MoP®), and consolidates existing guidance while expanding on the specific practices and techniques aimed at optimizing benefits realization. The purpose of the Managing Benefits guidance and certification scheme is to provide you with generally applicable guidance encompassing benefits management principles, practices, and techniques, and to prepare you to take and pass the Foundation exam on the last day. Managing Benefits provides: An overview of benefits management - what it is, the case for doing it, and some common misconceptions that can limit its effectiveness in practice Descriptions of the seven principles upon which successful approaches to benefits management are built, and examples of how they have been applied in practice Guidance on how to apply benefits management at a portfolio level, as well as at an individual project or programme level Details of the five practices in the Benefits Management Cycle and examples of how they have been applied in practice Advice on how to get started in implementing effective benefits management practices and sustain progress What You Will Learn You'll learn how to: Define benefits, benefits management and related terms, and the objectives of benefits management Explain the principles upon which successful approaches to benefits management are based Define the practices contained within the Benefits Management Cycle and relevant techniques applicable to each practice Describe key elements of portfolio-based benefits management, as well as the scope of key roles and responsibilities for benefits management and the typical contents of the main benefits management documentation Identify barriers to effective benefits management and strategies to overcome them, including the key success characteristics of benefits management Improve your ability to pass the APMG Managing Benefits Foundation Certification exam Getting Started Introductions Course structure Course goals and objectives Overview of Managing Benefits The Benefits Management Model Key Benefits Management Practices What is Benefits Management? Definitions Value and Value Management Why do we need benefits management? Objectives Benefits Management Principles Align benefits with strategy Start with the end in mind Utilize successful delivery methods Integrate benefits with performance management Manage benefits from a portfolio perspective Apply effective governance Develop a value culture The Benefits Management Cycle Barriers to effective and efficient benefits management and overcoming them Key success characteristics of effective benefits management Key roles, responsibilities, and documentation Benefits Management Practice 1 - Identify and Quantify Benefits Management Practice 2 - Value and Appraise Benefits Management Practice 3 - Plan Benefits Management Practice 4 - Realize Benefits Management Practice 5 - Review Portfolio-based Benefits Management Implementing and Sustaining Progress APMG Managing Benefits Foundation Exam

Management of Portfolios (MoP®) Foundation: In-House Training In this MoP® Foundation course, participants will acquire the sufficient knowledge and understanding of the principles, cycles, practices, techniques, roles, responsibilities, documents, and organizational context within which portfolio management operates. MoP helps organizations ensure if the investments are done in the right change initiatives and implementing them correctly. This is achieved by: Prioritizing the programs and projects in terms of their contribution to the organization's strategic objectives and overall level of risk Managing the programs and projects consistently to ensure efficient and effective delivery Maximizing the benefit by providing the greatest return from the investment made What You Will Learn Individuals certified at the MoP Foundation level will be able to: Define the scope and objectives of portfolio management and how it differs from program and project management List the benefits of applying portfolio management Explain the context it operates in List the principles upon which successful portfolio management is based on List the different approaches to implement MoP List the factors required to maintain the progress and assess the success of portfolio management State the purpose and key content of the major portfolio documents Define the scope of key portfolio management roles Introduction: MoP Scenario Background of the Methodology The MoP Principles Senior Management Commitment Governance Alignment Strategy Alignment Portfolio Office Energized Change Culture The MoP Definition Cycle Roles and Responsibilities The MoP Delivery Cycle Management control Benefits management Financial management Risk management Stakeholder engagement Organizational governance Resource management The MoP Framework Recap

Certified Associate in Project Management (CAPM)® Exam Prep: In-House Training: In-House Training This course gives you the knowledge you need to pass the exam and covers CAPM®-critical information on project management theory, principles, techniques, and methods Are you planning on taking the CAPM® examination? This course gives you the knowledge you need to pass the exam and covers CAPM®-critical information on project management theory, principles, techniques, and methods. You'll also have an opportunity for practical applications and time to review the kinds of questions you'll find in the CAPM® Exam. What you Will Learn Apply for the CAPM® Examination Develop a personal exam preparation plan Describe the structure, intent, and framework principles of the current edition of the PMBOK® Guide Explain the PMBOK® Guide Knowledge Areas, as well as their inter-relationships with the each other and the Process Groups Getting Started Program orientation The CAPM® certification process Certified Associate in Project Management (CAPM®) Examination Content Outline CAPM® eligibility requirements Code of Ethics and Professional Conduct Application options Foundation Concepts Skills and qualities of a project manager Project management terminology and definitions Relationship of project, program, portfolio, and operations management Project lifecycle approaches Project Integration Management Review Project Integration Management Knowledge Area Develop Project Charter Develop Project Management Plan Direct and Manage Project Work Manage Project Knowledge Monitoring and Controlling Perform Integrated Change Control Close Project or Phase Project Stakeholder Management Review Project Stakeholder Management Knowledge Area Identify Stakeholders Plan Stakeholder Engagement Manage Stakeholder Engagement Monitor Stakeholder Engagement Project Scope Management Review Project Scope Management Knowledge Area Plan Scope Management Collect Requirements Define Scope Create WBS Validate Scope Control Scope Project Schedule Management Review Project Schedule Management Knowledge Area Plan Schedule Management Define Activities Sequence Activities Estimate Activity Durations Develop Schedule Control Schedule Project Cost Management Review Project Cost Management Knowledge Area Plan Cost Management Estimate Costs Determine Budget Control Schedule Project Resource Management Review Project Resource Management Knowledge Area Plan Resource Management Estimate Activity Resources Acquire Resources Develop Team Manage Team Control Resources Project Quality Management Review Project Quality Management Knowledge Area Plan Quality Management Manage Quality Control Quality Project Risk Management Review Project Risk Management Knowledge Area Plan Risk Management Identify Risks Perform Qualitative Risk Analysis Perform Quantitative Risk Analysis Plan Risk Responses Implement Risk Responses Monitor Risks Project Communications Management Review Project Communications Management Knowledge Area Plan Communications Management Manage Communications Monitor Communications Project Procurement Management Review Project Procurement Management Knowledge Area Plan Procurement Management Conduct Procurements Control Procurements Summary and Next Steps Program Review Mock CAPM® Exam Getting Prepared for the CAPM® Exam After the CAPM® Exam