931 Business courses in Musselburgh

Microsoft Project White Belt® 2013: In-House Training This workshop serves as an introduction to the interface and features of Microsoft® Project 2013. This course will be led by an IIL-certified instructor who will outline the benefits of Microsoft Project, provide tips on using various features and common shortcuts, recommend guidelines, and discuss the application of scheduling concepts to manage project work This workshop serves as an introduction to the interface and features of Microsoft® Project 2013. This course will be led by an IIL-certified instructor who will outline the benefits of Microsoft Project, provide tips on using various features and common shortcuts, recommend guidelines, and discuss the application of scheduling concepts to manage project work. What you Will Learn You'll learn how to: Define key scheduling concepts and terms Effectively navigate the user interface and interpret common views Configure essential elements of a new schedule Enter and modify a task list Set dependencies between tasks Create a basic resource list and generate assignments Format targeted areas of the Gantt Chart view Prepare the schedule for printing Getting Started Introductions Course objectives Course outline Navigating the User Interface and Views Navigate and use the Ribbon Use and customize the Quick Access Toolbar Modify general and display options Become familiar with major elements on the Project screen Navigate Gantt Chart, calendar, and network diagram views Search for a help topic Setting up a New Schedule Create new schedules Create a new schedule using existing information Enter and modify the schedule start date Enter and modify exception days in the calendar Entering, Modifying, and Outlining Task Data Enter, edit, correct, and clear information Enter unscheduled tasks Enter duration estimates for a single task or multiple tasks Organize tasks Set up a multi-level outline Add notes to tasks Creating Dependencies by Setting Links Identify a critical path in a simple schedule Understand how scheduling software calculates a critical path Describe dynamic schedules and dependencies Create links using various methods Display the critical path Entering and Assigning Resources Plan for resources Create a list of available resources Assign resources Formatting Gantt Chart View Format text and Gantt Chart bars Format a collection of items Configure print options

A four-hour workshop on how to retain your talented Neurodiverse colleagues and ensure equality in employment opportunities.

The session can happen ONLINE or IN PERSON. If online and you wish to receive the cacao bar via mail, material and shipment costs will be applied, otherwise I will suggest where to purchase your ceremonial cacao.  Cacao is a sacred plant for the indigenous people, who call it 'The Drink of the Gods'. This is also the meaning of the scientific name given to the cacao plant Theobroma Cacao (Theo - God, broma - drink). To give the cacao spirit the opportunity to enter the person who takes it, the traditional way is to do it through a specific ceremony. It has been used for millennia by the indigenous peoples of Central America as an essential element in rituals. The Cacao Spirit was considered one of the most important deities in the Mayan cosmovision. In Mexico, the Aztecs considered it so precious that cocoa beans were regarded as coins. Ceremonial cacao is very different from the cacao found in our supermarkets. It is produced by simply cold milling cocoa beans from indigenous plants, after which the beans are lightly roasted and peeled. In this way, the cacao contains all the elements of the fruit in its entirety, including the cacao butter, which in industrial production is immediately separated. Returning to the ceremony, the intake of cacao is a sacred moment to connect with the Divine through a deep inner journey from the heart. Cacao has the property of encouraging a loving opening of the heart, allowing you to listen to the deepest parts of yourself. it is through the Heart that the connection with Heaven, Heart of Heaven, and with Earth, Heart of Earth, takes place. The heart is the seat of love in all traditional cultures, sometimes it is also the seat of some wounds that one receives in life, that is why Cacao has an effect first of all of releasing and releasing the emotions that bring the pains of life, but later it connects the individual with the true and great Heart, seat of infinite, unlimited Love. Mama Cacao also works on our Ancestors, it has the ability to release and heal the suffering that was theirs. The Cacao Ceremony leads to a very profound experience of healing, especially towards the awareness that each person's life is in any case imbued with Pure Love, from the moment of conception to the moment of the present breath. Love, also in the Mayan tradition, is the engine of all life, it is the source and source of well-being, harmony and balance of the entire Cosmos. Before attending, you will receive a full form to fill and extra info. The only medical contraindications are mixing Ceremonial Cacao with antidepressants, anti-psychotics, suffering from heart conditions, low blood pressure or serious illness.If you are on any anti-depressants, antipsychotics or any medication for mental health please get in touch with me. Ceremonial Cacao can cause serious interactions.Please arrive with an empty stomach - no food for 2/3 hours prior to the ceremony. Some light fruit is fine. Please avoid caffeine, alcohol, dairy, red meat for 24 hours before and after - they do not mix well with Cacao. Keep well hydrated by drinking plenty of water. If you smoke, please try to reduce as much as possible, especially if it is not pure tobacco due to the chemicals as cacao is a strong stimulant & detoxifier.If you want to get the very best out of the ceremony and support your integration, it is recommended to continue this diet for 48-72 hours before and after.  By attending to our classes, workshops, 1 to 1 sessions and retreats you agree to our TERMS AND CONDITIONS Payment  Bookings are non-refundable.  Disclaimer  By booking a class or workshop or retreat or 1-1 session -online or any other venues – with us, you release Giada Gaslini, Invisible Caims and any business partners working with Invisible Caims from any liability arising out of any personal injuries, emotional or physical release, death, expectations of results, theft in the venue or damages that may happen to people and objects while attending. We recommend that you consult your GP regarding the suitability of undertaking an exercise programme, if the class you are booking includes it like with yoga or similar, and following all the safety instructions required before beginning to exercise. When participating in an exercise, there is the possibility of sustaining a physical injury. If you engage in this exercise programme, you agree that you do so at your own risk, are voluntarily participating in these activities and assume all risk of injury to yourself. You acknowledge that coaching, shamanic healing and counselling are not to be used as a substitute for psychotherapy, psychoanalysis, mental health care, or other professional advice by legal, medical or other professionals. Our sessions are aimed at inner research, problem solving and personal growth, they do not replace the work of doctors and psychotherapists because they do not consider, treat or aim to solve pathologies and symptoms that are strictly medical. All contracts subject to and governed by the law according to my current insurance.   Added element of the disclaimer If the class happens in any venue and you are causing any damage to the property, you are taking responsibility of your actions. It is down to the individual to take personal responsibility when participating in physical activity and when entering a space that is used and shared by other parties. Invisible Caims does not take any responsibility about possible risks that may arise but can only advise and enforce guidelines and legal requirements as defined by the Scottish Government and local authorities.   

If you want to improve your or your team ability to lead a team successfully, feel free to check out my Training course focusing on the keys to success to effective Leadership.

In a world focused on digital media, 24-hour news channels and social channels, it’s really important to communicate with your audience – there are lots of opportunities to do this if you are interviewed by journalists. There’s the chance to deliver expert comments or take part in in-depth features or give a quote about your business or organisation. The media wants to stay relevant and engaged with its audience and you can play a part in that and talk to your audience. In our Broadcast Media Training Courses, we will teach you the best ways to share your story, how to answer those difficult questions and present yourself with confidence and style. This means you will capitalise on every opportunity. Our broadcast media and media interview training courses include: Exploiting the opportunity The world of digital media means there are lots of opportunities to appear online, on radio or on TV, as an expert or commentator and gain invaluable exposure for your business and organisation. You may meet journalists at industry events or be contacted for a comment on an issue. You may also need media training because you have to protect your business’ reputation by reacting proactively if you become involved in a news story. Media training will help you handle interviews with journalists, content creators and other media professionals. You need to communicate positively and effectively and make sure your message reaches the audience. It means speaking consistently, and with style and confidence. You’ll also need to know how to handle challenging questions and make sure you positively manage your reputation. Contemporary Media Training Our media training is interactive, engaging and importantly, carried out by experienced journalist trainers. Our team has worked at the highest levels of journalism and broadcasting and will give you an invaluable insight into how to maximise the opportunity of a media appearance. We will take you through the background of what journalists want and need, and give you a clear understanding of how to prepare and deliver your messages and ideas. We will then carry out a number of media style interviews which our technical team will record and playback so you can see and hear yourself. We will then support you with practical, inclusive and useful feedback for you to put into practice for the next interview. We provide copies of all your recordings and useful notes after the training. Locations that suit you We deliver training at our facilities in Birmingham or London or at your location, bringing our technical equipment and cameras with us. You can have a half day training session for up to 4 people or a full day training for a larger group. We also deliver training online for small groups which can be useful when teams are spread around the country. Expert Journalist Trainers We pride ourselves on two things at Coherent Comms – delivering contemporary media training and our supportive inclusive feedback. We know there are lots of media training companies out there but our clients tell us they work with us because we listen. We don’t tell you what training you need or hark back to the old days. We take on board your communication needs and deliver bespoke training. Our associates are working in digital communications, carrying out interviews for news online sites and our contacts are producing digital content for a 21st century audience. We’ll talk to you about TV and radio but we understand the wider media landscape and how to navigate it. And we’re really proud of our feedback – we want to take you from good to great and believe confidence building with tips and ideas that will work for you is the best way to develop your skills. We will help you design the course you want All our media training is bespoke and designed to exactly suit your needs. We have lots of ideas of how it might work but we want to hear from you and what you want! So get in touch with our friendly team by phone on 0754 533 4269 or fill in our contact form and we will get back to you. We’d love to hear how you hope to improve your media and communication skills.

'Selling' doesn't work. You've got to help customers buy. And that means engaging with the customer in a positive way, showing that you understand their requirement and giving them confidence that your product or service is the best possible way of meeting that requirement. This may sound painless but there's more to it than meets the eye and it's all too easy to get it wrong. You need to follow a process. This programme will help participants: Understand 'how buyers buy' and align their selling activities accordingly Recognise the difference between 'latent pain' and 'active vision' opportunities Conduct effective pre-call planning and research Stimulate interest and establish credibility with your prospects Get prospects to share / admit high priority pain Engage in consultative dialogue that promotes the differentiating strengths of your offerings Gain access to 'power' people within an opportunity Effectively qualify and disqualify opportunities based on objective decision criteria Better control and manage sell cycles Improve their chances of winning competitive opportunities Shorten sales cycles and avoid 'no decision' Negotiate the steps leading to a successful sale 1 An introduction to selling Understanding the key points that encourage a customer to purchase from us The difference between consultative selling and a transactional sale Understanding the roles that trust and empathy play in a sale Understanding how tricks and manipulation can sink a sale Vital pre-meeting research that must take place before a conversation Understanding how the customer sees us and why positioning is important 2 Structuring the sales conversation process Defining a set process for structuring a sales call with a chance to demonstrate understanding How the first minute of a conversation can destroy a sale Understanding BPO objectives for a sale How a step-by-step sales conversation process helps win more sales Understanding the mis-match between the customers buying process How our sales processes can lead to mistakes 3 How and why people buy An insight into the emotional factors behind how people arrive at purchasing decisions Using research from neuroscience that shows how sales people can really make mistakes Understanding how people make decisions about larger purchases Understanding the stakeholders in companies and their buying motives How to analyse the stakeholders and determine a win-plan 4 Understanding the funnel Studying the sales and buying process to understand the ratios of sales to prospects and better forecasting Understanding the role of forecasting in sales analysis Why many forecasts are nearly always wrong Understanding the stages of a sales process How 'verifiable outcomes' can really change forecasting 5 Questioning techniques Understanding the different questioning techniques and when they should be used Using the 'knowledge tree' as a framework for questioning Understanding the use of real empathy to help customers uncover their needs How effective research can really empower your questions How to ask 'high gain' questions How to ask difficult questions without feeling intrusive 6 Features and benefits How to practically apply them in a sales scenario How to align the benefits to customers' business goals Really understanding the difference and how to demonstrate true economic benefits to a customer How to discover business goals, and align value propositions to these How to craft an effective value proposition for a customer Using the SAR storytelling method to really engage customers to align their thinking patterns Using the latest neuroscience research that explains what customers are really thinking 7 Overcoming objections How 'confirmation bias' can hinder any sales conversation How the CLARA method of responding to customer concerns can dramatically improve the chances of customers responding to us in a positive way Practising the method to become comfortable and congruent with it 8 Closing the sale A deep dive into what closing is How different sales have different closes How too many closing methods can destroy a sale How to lead up to a close with a logical sequence of questions Using the ACSAT trust method of closing A clear methodology with a chance to practise the skills in a fun way

Not everyone is born with it, but unlike IQ, Emotional Intelligence can be acquired and improved with practice.

To provide a fundamental understanding of building services in the context of: The working environment The success of the core business The health and safety of the occupants Operating cost and environmental impact The optimisation of cost and value Strategies for continuous improvement DAY ONE 1 Building services fundamentals The function of services in commercial buildings and their importance to the core businessElectrical servicesLightingHeatingVentilation and air conditioningLiftsWater Understanding IT and communication systems Practical exercises 2 The provision of comfort and safety Statutory requirementsHealth and safety legislationControl of contractorsRisk assessmentFire precautionsLegionella, sick building and other risks Business requirementsUnderstanding user requirementsMatching systems to business needs Practical exercises 3 Getting the design right What the FM needs to know about design and its procurementSuccessful space planningRelationship between services, space planning and designGetting the brief rightSupplier selection and management Practical exercises DAY TWO 4 Operation and maintenance Why maintain?Maintenance contractsInput and output specificationsResource optionsContracts - principal elementsTendering - key stepsSelection criteriaOperational criteriaMaintenance trends Performance-based service provisionInput and output specificationsKPIs and thresholdsRisk containmentValue-add opportunitiesPerformance contract strategy Practical exercises 5 Contingency planning Being ready for the unexpected Identifying and reducing riskInternal risksExternal risksIdentifying threats at your site Managing riskProtective systemsOccupier obligationsFire managementTesting Practical exercises 6 Commissioning services systems Physical commissioning Common problems Typical costs Commissioning stages Continuous commissioning Energy efficiency and the scope for environmental improvement Practical exercises 7 Satisfying the occupants Obtaining and responding to feedbackWhen to get feedbackWhyHowWhat to do with it Practical exercises 8 'Air time' Sharing experience and addressing specific issues of interest to participants Course review Close

This half day course is designed for those people working or volunteering in groups or working on projects who would like some practical tips on making their marketing and publicity more effective.

Project Management for Non-Project Managers: In-House Training Individuals who are involved in projects (commissioning, supporting, sponsoring, etc.) may often be unfamiliar with project management. A basic understanding of project management is essential for non-project managers, who are critical stakeholders contributing to project success. This awareness course uses A Guide to the Project Management Body of Knowledge (PMBOK® Guide) and other sources to introduce you to project management vocabulary, concepts, and techniques. It also provides insights into the realities of being a project manager, and opportunities to explore how you can positively impact projects in your own role. What You Will Learn At the end of this program, you will be able to: Identify the benefits of project management Use standard project management terminology Describe characteristics of successful projects, project managers, and high-performing teams Explain various project stakeholder roles, their responsibilities, and the fundamental project management processes Recognize how agile / adaptive practices are useful for certain project life cycles Create a personal action plan for how to support real-world projects within a non-PM role Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Project management overview Strategic value of project management Defining project success Project life-cycle models and governance Project roles and responsibilities Project Initiating and Planning Initiating the project Defining project requirements and scope Developing the project schedule and budget Project Risk Management, Executing, Monitoring, and Closing Understanding, evaluating, and adjusting for risk Honoring the baseline and executing the project Monitoring and controlling the project Closing the project Project Interpersonal Processes Project communication Project team development Conflict management