1371 Business courses in London

The Art of Negotiation Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

Learn from two decades of specialist equality & inclusion expertise and the pitfalls to avoid, plus adventures in self-discovery. Participants enjoy the engaging and motivational style, building up the confidence to apply deepened insights and practical tools.

This course meets the standards to become a mental health first aider. If you wish to become a mental health first aider, this is a great way to understand what it takes, get some practice in and how to really help someone in mental health crisis.

Why choose Vectorworks Evening Training Course? Course Link. This course led by certified expert, this course offers flexibility for evening learning. Choose in-person or live online sessions to master Vectorworks in architecture, interior design, and landscaping. Enroll now even after business hours! Duration: 10 hrs. Method: 1-on-1, Personalized attention. Schedule: Tailor your own schedule by pre-booking a convenient hour of your choice, available from Mon to Sat between 9 am and 7 pm. The Vectorworks course provides comprehensive training in computer-aided design (CAD) and Building Information Modeling (BIM) using the powerful Vectorworks software. This hands-on, instructor-led course covers 2D drafting, technical drawing, and 3D modeling, enabling participants to apply Vectorworks effectively in real-world projects. Key Features: Hands-on, instructor-led classroom training. Practical Vectorworks CAD projects for real-world application. Part-time evening or weekend options available. 1-2-1 Private learning experience. Module 1: Grasping CAD and Vectorworks Understanding the Role of CAD in Design Getting Acquainted with Vectorworks Software Module 2: Configuring Your Workspace Customizing Your Workspace Essential Options and Preferences Module 3: Mastering Foundational Drawing Skills Techniques for Drawing Object Selection Methods Module 4: Advanced Object Manipulation Merging Shapes Reflecting Objects Rotating Objects Grouping Elements Module 5: Precision Drawing and Scaling Techniques Working with Scale Setting Preferences for Accuracy Creating and Saving Templates Module 6: Achieving Accurate Object Placement Ensuring Drawing Precision Precise Object Movement Module 7: Advanced Editing Methods Utilizing Fillet Tool Applying Offset Function Module 8: Understanding Object Attributes and Groups Basic Attribute Management Editing Object Groups Module 9: Object Duplication Techniques Linear Duplicates Rectangular Duplicates Circular Duplicates Module 10: Crafting Room Plans Designing Walls Incorporating Windows and Doors Module 11: Development of Room Plans Methods for Room Plan Drawing Module 12: Exploring Additional Attributes Hatch Patterns Gradients Image Fills Module 13: Creating Elevation Drawings Elevation Drawing Techniques Effective Approaches Module 14: Importing Images for Graphic Use Graphic Illustration Integrating Images Module 15: Symbols and Resource Handling Symbol Creation Introduction to Resource Browser Module 16: Organizing Drawings Using Design Layers Optimizing Design Layer Utilization Module 17: Labeling Drawings and Title Blocks Drawing Labels Title Block Text Placement Module 18: Plotting and Printing Methods User Interface Navigation and Terminology Printing Approaches Module 19: Generating Drawing Sheets A1, A2, and A3 Sheet Formats Module 20: Utilizing Viewports Effectively Managing Multiple Views Module 21: Professional Model Presentation Techniques Paper Space Presentation Conversion to PDF Formats Module 22: File and Project Management Module 23: Object Display and Terminology Module 24: Objects and Data Management Module 25: Precise Object Placement Object Snapping Quick Selection Module 26: Dividing and Measuring Objects Module 27: Dimensioning and Annotations Module 28: Working with Text Elements Module 29: Customizing Tool Palettes Module 30: Organizing Tool Palettes Module 31: Efficient Tool Palette Usage Module 32: Standard Views and Drawing Techniques Module 33: Drawing Curved Shapes Arcs, Donuts, and Ellipses Drawing Module 34: Real-World Units and Measurements Module 35: Object Manipulation Adjusting Object Angles Module 36: File Handling and Management Saving, Exiting, and Opening Projects Module 37: Creating Mirrored Images Module 38: Introduction to 3D Modeling By the end of the Vectorworks Evening Training Course, participants will: Demonstrate proficiency in using the Vectorworks interface, tools, and navigation. Create and edit 2D drawings, including walls, doors, windows, floors, ceilings, stairs, and railings. Effectively manage layers, classes, and views for organized and controlled object placement. Create and edit dimensions and annotations for accurate measurements and documentation. Develop skills in creating, modifying, and utilizing symbols for increased efficiency. Generate and edit 3D geometry, apply textures, and create sections and elevations from 3D models. Create polished presentation drawings using viewports, annotations, and text for clarity. Summarize course content and confidently apply learned skills in Vectorworks projects. Utilize available resources for further learning and professional development.

This programme has a simple objective: to help a sales team create and implementa comprehensive account development plan. If you want to earn strategic partner or preferred supplier status with your clients and customers then you need to add value to their business, consistently, and you can only do this if you have a plan - a key account management plan. This programme will help participants: Discover opportunities - through a deeper understanding of the customer's business Develop partnership - through a better 'value proposition' for the customer Increase repeat business - based on higher customer satisfaction Improve synergy - by getting everyone to 'sing from the same hymn sheet' Develop a collaborative account plan - validated by the customer and their own management Secure resources - management will align resources to execute soundly based account plans Win an increased share of 'customer wallet' - through systematic account development 1 The six principles of strategic account development Introduction to the PROFIT account development model:- Performance- Relationships- Objectives and goals- Feedback- Integration- Teamwork Practical account development strategies: overview and case studies 2 Performance Use practical tools to help you manage and measure account performance and success Design and build a monthly account dashboard for all sizes of account Prioritise and manage accounts and customers pro-actively and successfully, using proven planning tools Develop a cross-selling strategy to integrate products or solutions into the customer's business as closely as possible 3 Relationships How to build and manage key relationships within an account Qualifying and managing key influencers accurately Producing a 'relationship matrix' for each account quickly and easily Approaching and developing new contacts strategically Tools and techniques for successful tracking of contacts and call-backs Developing a coach or advocate in every customer organisation pro-actively 4 Objectives and goals Where are you now? - how to establish your competitive position within an account Know how to set, monitor and track key objectives for accounts over the short, medium and long term Selling against the competition - developing both long- and short-term sales strategies 5 Feedback - building loyal and satisfied customers The correct way to manage customer expectations and create listening loops within an account How to monitor and track your customer's perception and satisfaction with your organisation Building a personalised satisfaction matrix for each account Customer review meetings - best practice in building loyalty by regular joint planning events Understanding the concept of long-term customer value and the importance of adapting a customer-focused attitude 6 Integration How to integrate your products or solutions with the customer's business needs and processes Spot and react to early warning signals that may cause an account's loyalty to fade, reduce revenue or switch to a competitor Developing a loyalty strategy for key accounts or groups of smaller accounts Getting your message and strategy across to C-level contacts 7 Teamwork Working with others to achieve your account goals Gaining internal commitment from your organisation Managing and working with a virtual team Creating cross-departmental communication loops 8 Putting it all together Personal account reviews Personal learning summary and action plans

This Practical SQL course, is designed make you fully conversant with queries, DML and DDL statements. Hands-on, Practical SQL course. You will get the PCWorkshops SQL Course Certificate. Max 4 people per course, to keep it personalised.

Leading People through Change: In-House Training Research shows that 70% of change initiatives fail in large organizations. The largest factor contributing to this failure rate is leadership - the inability to plan and lead people through change. In many change situations, tremendous focus is put on strategy, processes, and systems, while the issue of changing people's behavior is assumed it will 'just happen'. In this interactive course, you will learn why the people side of change is crucial. We will begin by understanding why and how people resist change, and how important it is to become strong and effective change champions. Next, we will focus on critical change management practices - creating our vision of the future state, planning for acceptance in our change audience and stakeholders, mitigating threats, and capitalizing on opportunities. We will use metrics to plan, show progress, and confirm success. Lastly, we will focus on the need to reinforce and sustain change, and to prevent relapse to old ways and methods. What you will Learn At the end of this program, you will be able to: Realize the nature of change and describe how resistance manifests in people Compare prevalent change models and categorize their similarities Identify and rate the skills, traits, and behaviors of effective change champions Envision the future state and assess stakeholders Plan for change communication, training, and risks Evaluate change effectiveness using feedback and metrics Develop reinforcement practices for benefits and communication Foundation Concepts What is Change? Resistance to Change Common Change Management Theories Becoming a Change Champion Plan Envisioning the future state Planning for people Change management plan Do Change communication Training Piloting Risks Study Feedback Metrics Variance analysis Act Benefits realization Change sustainment Reinforcement messaging and communications

Why Learn AutoCAD 2D Introduction to Intermediate Course? Click here for more info: Website Whether you're starting a career, enhancing skills, or exploring creativity, this course is tailored for you. Learn on Windows or Mac, transform into a confident AutoCAD user. Transition to our Intermediate to Advanced Course post-completion. Duration: 10 hrs. Personalized 1-on-1 training. Perfect for beginners, this course offers flexible scheduling (Mon-Sat, 9 am-7 pm) and covers 2D plan and elevation creation in AutoCAD. AutoCAD 2D Course Outline Workspace Exploring the working environment Managing files Displaying objects Constructing fundamental drawings Inputting data Constructing basic objects Utilizing object snaps Utilizing Polar Tracking and PolarSnap Implementing object snap tracking Handling units Manipulating objects Selecting objects in the drawing Adjusting an object's position Generating new objects based on existing ones Modifying an object's orientation Creating mirrored versions of existing objects Designing object patterns Altering an object's dimensions Organizing and querying drawings Utilizing layers Modifying object attributes Matching object attributes Utilizing the properties palette Applying linetypes Using inquiry commands Modifying objects Trimming and extending objects to specified boundaries Generating parallel and offset geometries Merging objects Dividing an object into two separate entities Applying rounded corners to objects Producing angled corners between objects Modifying an object's shape Layouts and viewports Harnessing layouts Creating layout configurations Modifying layouts and employing page setups Working with viewports Creating layout viewports Managing layout viewports Controlling object visibility within layout viewports Annotating a drawing Generating multiline text Creating single-line text Implementing text styles Editing text Dimensioning Creating dimensions Utilizing dimension styles Adjusting dimensions Implementing multileaders Hatching objects Hatching elements Editing hatch patterns Managing reusable content Working with blocks Exploring DesignCenter Utilizing tool palettes Designing additional drawing elements Managing polylines Generating splines Crafting ellipses Working with tables Producing plotted drawings Employing page setups Utilizing plotter configuration files Creating and applying plot styles Plotting drawings Plot style tables Publishing drawings Generating drawing templates Leveraging drawing templates Download AutoCAD AutoCAD Trial https://www.autodesk.co.uk  After completing the AutoCAD 2D Introduction to Intermediate Course, you will: Master Fundamentals: Understand AutoCAD basics, including navigation and terminology. Create Precise Drawings: Develop the skills to create accurate 2D drawings like plans and elevations. Manipulate Objects: Learn object selection, modification, and pattern creation. Dimension Proficiency: Create and edit dimensions and use text styles effectively. Layer Control: Organize drawings with layer management. Annotation Skills: Handle text and annotations with ease. Layouts and Viewports: Work with layouts and viewports for presentation. Plotting Expertise: Plot and publish drawings confidently. Customization Options: Explore advanced features for efficiency. Intermediate-Level Competency: Transition from beginner to an intermediate level of AutoCAD proficiency. This course equips you with essential skills for various industries, including architecture and engineering. This one-on-one CAD course is perfect for students who are either entirely new to the software or possess limited self-taught knowledge. Regardless of your starting point, our goal is to get you drawing plans within the very first hour of your class. We'll begin by building a strong foundation in AutoCAD, ensuring that you understand its core principles before delving into more advanced topics. If you have specific preferences, we can customize your AutoCAD learning experience to align with your goals. On the initial day of the course, we'll cover fundamental aspects such as user interface and terminology. Subsequently, you'll engage in a diverse range of lessons designed to deepen your understanding of AutoCAD and its creative processes. Topics covered will include introductory drawing techniques, editing functions, drawing aids, working with layers, managing text, and handling dimensions. Throughout the course, you'll practice through various drawing exercises and explore the intricacies of plotting. By the course's conclusion, you'll possess the skills needed to create your own simple drawings, suitable for applications in architectural, interior, engineering, events, furniture, or product design. Included in the course price are the following: Lifetime Email Support: Enjoy unlimited access to our support via email throughout your learning journey. Expert Instruction: Benefit from expert teaching provided by practicing architects, designers, and software professionals. Hands-On Learning: Engage in practical, hands-on lessons that can be customized to match your project requirements. Comprehensive Resources: Access video recordings and a digital reference PDF book for revision and continuous development. Certification: Receive a certificate of completion from us to enhance your CV and LinkedIn profile. Career Guidance: Gain valuable insights into pursuing design roles or establishing a creative business. Our experienced tutors will help you acquire the technical skills needed to make your CV and portfolio stand out. Our instructors, who are accomplished interior designers, animators, architects, and software experts, will not only impart technical expertise but also provide guidance on achieving success in the design industry or entrepreneurial endeavors.

This 2-day course offers the requalification of a variety of first aid situations and how to respond to an emergency. It gives delegates the confidence to deal with any of these situations safely and efficiently.

The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution