ITIL® 4 Leader: Digital and IT Strategy: In-House Training The ITIL® 4 Leader: Digital and IT Strategy (DITS) is one of the two modules in the ITIL® 4 Strategic Leader (SL) certification scheme. The other module in the SL designation is the ITIL® 4 Strategist: Direct, Plan & Improve. Accredited training for the ITIL® 4 Strategic Leader modules is mandatory to enable full understanding of the core material. The ITIL ® 4 Digital and IT Strategy certification focuses on enabling business success through the creation of digital and IT strategies. The IT and Digital Strategy certification adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders. The ITIL® 4 Digital and IT Strategy course is based on the ITIL® 4 Digital and IT Strategy exam specification from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, you will acquire relevant knowledge to pass the certification exam. The core learning material in the course is supported by interactive case study, discussions and activities. What You Will Learn The ITIL ® 4 Digital and IT Strategy course covers the content in relation to the following learning outcomes of the exam specification for ITIL ® 4 Digital and IT Strategy: Demonstrate the use of the ITIL guiding principles in Digital and IT Strategy decisions and activities Understand how to leverage digital strategy to react to digital disruption Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence Understand the risks and opportunities of Digital and IT Strategy Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy Understand how to implement a Digital and IT Strategy Key Concepts of Digital and IT Strategy Digital, Information, and Communication Technology Digital Transformation Services, Products, and Competitive Advantage Tiers of Strategy Business Models Operating Models Strategy and the Service Value System Opportunity and Demand Value Governance ITIL® Guiding Principles Continual Improvement ITIL® Practices What is Vision? Disruptions Vision Digital Disruptions Balanced Strategic Focus Positioning Tools for Digital Organizations Assignment 1: Digital Disruption and Digital Positioning Where Are We Now? Environmental Analysis Opportunity Analysis Digital Readiness Assessment How Do We Get There (Strategic Planning) Strategy Planning Financial Aspects of Digital and IT Strategy Business Models for Strategy Planning Portfolio Optimization How Do We Get There (Strategic Approaches) Strategic Approaches for Digital Organizations Strategic Approaches for Operational Excellence Strategic Approaches to Evolution Strategic Approaches to Social Responsibility and Sustainability Assignment 2: Strategic Approaches for Digital Organizations Take Action (Managing Strategic Initiatives) How Strategies are Implemented Coordinating Strategy and Strategic Initiatives Leading Digital Transformation Digital Leadership Assignment 3: Strategy Planning and Communication Did We Get There? (Measuring Strategy) Key Facts About Measurement Measuring a Strategy Instrumenting Strategy How Do We Keep the Momentum Going Long-Term Momentum: Ensuring Organizational Viability Short-Term Momentum: Parallel Operation Assignment: Digital Strategy in VUCA Environment Managing Innovation and Emerging Technologies Managing Innovation Formal Approach to Innovation Management Culture that Supports Innovation Approaches to Innovation Evaluating and Adopting Emerging Technology Managing Strategic Risk Risk Management Risk Identification Risk Posture Risk Treatment
Overview In the organisation, tender and bidding skills are very essential to do new business. It is important that bids and tenders mark the right factor and give a promising argument for the organisation to make a profit. This course is designed to give knowledge and skills in managing the Tender and bidding process. It highlights key areas to bid and tender efficiently in a competitive environment. It will provide you with all the essential tools that are necessary to increase the rate of success in the bidding process. It will focus on key areas which contracts are searching for during the whole process which is called the client-focused approach. With this course, they will evaluate and differentiate between different bids while making sure the process is fair and complete. As well as help the participants to gain the essentials of the bidding process and the making of a successful proposal and evaluation
Overview The retailing industry is one of the vast and growing industries in the business with a lot of new companies coming into existence creating a competitive environment for existing and new organisations. A lack of skills in Retail Management can have a very serious effect on the overall growth of the organisation. This course will help to gain the necessary skills to succeed in the industry. This course will be very beneficial for retail managers who want to have the knowledge and help companies make a profit. It will help the company to train their managers with the latest techniques so that they can contribute to the growth.
About this Training Course One of the main challenges for today's managers is effectively leading and successfully communicating vision that inspires employees to perform. Good leadership engages people and employees who feel both engaged and enabled contribute to higher levels of growth and productivity. They will remain longer with the organisation, perform better and ultimately deliver better service to your customers. This popular 3 full-day course will equip you with key skills that you can utilise to maximise your staff's performance in line with the company's objectives. This interactive course will also empower you with strategic approaches to overcome the people challenges that you may encounter while enabling you to optimise your business strategies successfully. An ILM Recognised programme. Training Objectives What are the benefits that you will gain from attending this course? * Enhance your personal effectiveness and decision-making * Learn how to boost your influencing capability * Inspire enthusiasm, motivation and commitment * Communicate effectively across a multi-cultural team * Nurture your relationships and strengthen your team * Develop an empowering partnership team culture Target Audience Who should attend this course? Anyone involved in leading a business unit or a project team can attend. It covers relationships with host governments, contractors, suppliers and local communities which constitute critical alliances for the development of a project. This course is essential for team leaders, supervisors or managers from the following functions: Project management engineers from various technical disciplines Ad-hoc or special project team leaders in legal, technical & financial disciplines Country managers or business development officers of contractors JV management executives or officers Government officials or industry liaison officers Procurement or contracts executives or officers Trainer Your course leader is the author of Spirit IntelligenceTM and specialises in executive leadership facilitation and management development. He gained a first class honours degree in chemical engineering from Edinburgh University in Scotland and has undertaken postgraduate studies in psychology at Macquarie University in Sydney, Australia. Your course leader's corporate career spanned 14 years in Oil and Gas with BP, Amoco and AGL. Since 1993, he has worked across five continents with more than 170 clients including Rothschild, QBE, AT&T, Intel, Towers Perrin, Thomas Cook, Fujitsu, Nortel, Frank Russell, Electrolux, Arab Bank, Cable and Wireless, GSK, Merck, Sharpe and Dome, World Vision, Ericsson, IBM, Placer Dome Gold, Jim Beam, Ernst & Young and Commonwealth Bank of Australia. He focuses on what he calls tapping The Hidden Advantage to unleash the power of the whole person - the power of the body and mind, the passion of the emotions and the enthusiasm, motivation, commitment, initiative, creativity, resilience and persistence of the spirit in business. He is very experienced internationally in both skills enhancement and the strategic facilitation of tough and intractable client challenges. His approach is pragmatic. He provides his clients with a powerful range of practical tools and approaches to enable management to tap The Hidden Advantage latent in their staff and achieve optimum performance and results. A powerful and compelling speaker, he combines humour, energy and passion. He draws on a wealth of personal experience and thorough research. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
Our suite of modules are based around helping the customer to buy and enabling salespeople to maximise their conversations with their customers.
Lean Six Sigma Green Belt Certification Program: In-House Training This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. Green Belt is not just a role, it is also a competency required for leadership positions at many top companies. This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. With a real-world project focus, the series will teach the fundamental methodology, tools, and techniques of the Define, Measure, Analyze, Improve and Control Process Improvement Methodology. This course is delivered through sixteen 3-hour online sessions. What you Will Learn At the end of this program, you will be able to: Identify strategies for effectively leading high performing process improvement teams Analyze whether projects align with business strategy Apply process improvement methodologies to DMAIC steps, based on real world scenarios Explain ways to appropriately respond to process variation Distinguish among best practice problem solving methodologies Evaluate and effectively communicate data-driven decisions, based on real world scenarios Introduction Lean Six Sigma & quality The vision The methodologies The metric Project Selection Why Projects Random idea generation Targeted idea generation CTQs (Critical to Quality) & projects Project screening criteria Quick improvements Introduction to Define Project Planning Developing the core charter Developing a project charter Facilitation Process Management Business process management Top-down process mapping Voice of the Customer Voice of Customer Stakeholder analysis Communication planning Kicking off the project Define Summary Introduction to Measure Data Collection Fact-based decision making Data sampling Operations definitions Data collection plan Measurement system analysis Graphical Statistics for Continuous Data Meet Six SigmaXL Graphical & statistical tools Data stratification Graphical Statistics for Discrete Data Pareto analysis Dot plots Plotting data over time: Looking for patterns Variation Concepts Variation is reality Special Cause and Common Cause variation Example of standard business reporting Individuals Control Chart Process Capability Genesis of process capability Calculating the metrics of Six Sigma Yield metrics: Measuring process efficiency Cost of Poor Quality The Cost of Poor Quality (COPQ) Cost of Quality categories Calculating the Cost of Poor Quality Measure Summary Introduction to Analyze Process Analysis Introduction to process analysis Value-added analysis Cycle time analysis WIP & pull systems Analyzing bottlenecks and constraints Cause & Effect Analysis Fishbone/Ishikawa diagram 5-Whys analysis Graphical & statistical tools Advanced Analysis Why use hypothesis rests? Hypothesis tests Correlation and regression analysis Analyze Summary Introduction to Improve Solutions Creativity techniques Generating alternative solutions Solution selection techniques Introduction to Design of Experiments Introduction to DOE DOE activity Error Proofing Failure mode & effect analysis Poka-Yoke Project Management Fundamentals Successful teams Project roles Conflict management Standardization Standardization The Visual Workplace 5S Piloting & Verifying Results What is a pilot? Evaluating results Improve Summary Introduction to Control Statistical Process Control Review of Special & Common Cause variation Review of Individual Control Chart P-Chart for discrete proportion data Transition Planning Control plan Project closure Control Summary Summary and Next Steps
A sales manager's role has more to do with the ability to lead, mentor, and motivate a sales team to achieve or exceed an organisation's sales goals. This programme concentrates on these skills and behaviours enhancing their existing skills to new levels through the sales management process.
PRINCE2® Foundation: In-House Training Projects fail for a variety of reasons including poor planning, lack of defined quality criteria, poor understanding of the business drivers, inadequate control, and lack of senior management involvement in other words, lack of a structured best practice approach to project delivery. PRINCE2® (6th Edition is the current version) is a structured, process-based approach to project management providing a methodology which can be easily tailored and scaled to suit all types of projects. It is the de facto standard for project management in the UK Government and is used extensively in more than 150 countries worldwide with in excess of 20,000 organizations already benefiting from its powerful approach. It can be used easily in combination with PMI®'s PMBOK® Guideto provide a robust project management methodology, or to augment an existing PMBOK®-based methodology with additional rigor around areas such as Quality, Organization, and Benefits Realization. The goals of this course are to provide participants with a thorough grounding in PRINCE2® and its benefits and to prepare them to sit the Foundation exam. What you will Learn You'll learn how to: Identify the benefits and principles underlying a structured approach to project management Define the PRINCE2® method in depth, including the principles, themes, and processes Prepare and practice for the Foundation exam Getting Started Introductions Course structure Course goals and objectives Overview of the PRINCE2® Foundation exam PRINCE2® Introduction Introducing PRINCE2® The structure of PRINCE2® What PRINCE2® does not provide What makes a project a 'PRINCE2® project'? Project Management with PRINCE2® Defining a project Managing a project Controlling the variables The Project Manager's work PRINCE2 Principles PRINCE2® Principles The Seven Principles Tailoring and Adopting PRINCE2® Defining tailoring Defining embedding What can be tailored? Who is responsible for tailoring? Introduction to the PRINCE2® Themes What is a PRINCE2® Theme? What are the PRINCE2® Themes? Tailoring the themes Format of the theme chapters Business Case Need for a business case Elements of a business case How a business case is developed Managing Benefits Organization Need for a special type of organization PRINCE2® organization structure Roles in a PRINCE2® project Combining roles Quality Relevance of quality to project work Quality, quality control, and quality assurance Quality management approach and the quality register Who is responsible for quality? Plans Need for plans and their hierarchy Approach to planning Content of a PRINCE2® plan Product-based planning Risk The need to manage risks What is a risk? Risk and continued business justification A risk management option Change Change is inevitable Different types of change Baselines and configuration management Issue and change control in PRINCE2® Progress Controlling a PRINCE2® project The application of tolerance Types of control Raising exceptions Introduction to Processes Processes and the project lifecycle The PRINCE2® journey Structure of the process chapters Tailoring the processes Starting up a Project Appointing people to the PRINCE2® roles Establishing some baselines Should we go further with this work? Planning for initiation Directing a Project Should we start / continue the project? Responding to internal / external influences Should we close this project? Initiating a Project Establishing the project's approaches Creating the project plan Refining the business case Assembling the PID Controlling a Stage Authorizing and reviewing work Monitoring and reporting Handling non-planned situations Triggering the next process Managing Product Delivery Accepting work from the Project Manager Getting the work done by the team Routine and non-routine reporting Handing back the completed work Managing a Stage Boundary Taking stock of what we have done Updating the PID Consider the options for continuing / stopping Producing exception plans Closing a Project PRINCE2® at the end of a project Transition of product to operational use How well did we do? Tying up all the loose ends
Overview Overview This course is designed to develop skills and gain more knowledge of Change Management. For people who want to transform their skills and career and explore every opportunity, this course well suits their needs. It is very important to understand Change Management and adopt the changes within the organisation and work culture. It will be impossible to grow or even to improve ourselves without any changes. Changes happen to take place either in a positive nature or in negative nature. No matter how it happens to appear, we need skills to respond to the changes and respond accordingly. We need to enhance our skills on a daily basis in this changing environment to handle what we encounter. It is observed that Change is very important for growth, diversity and success. Every business needs to go through the changing process to adapt the new things and walk with the new developments. Thus, as a professional, we also are in need to continually change to maintain and improve our competencies and skills and to achieve our targeted goals. We need to be extroverted with the environment to understand what is happening, where, when and what change needs to be brought.
About this Training Course This 5 full-day training course looks at the setup of economic analysis cases, including the estimation of recoverable reserves, production profiles, commodity prices, and project costs - CAPEX, OPEX, taxes, royalties, transportation, depreciation, before-tax (BTAX) cash-flow, after-tax (ATAX) cash-flow and international fiscal regimes (production sharing agreement and concessionary system). The course begins from the basic required parameters of inflation, interest and time value of money. These concepts are then transformed into profitability indicators. Last but not the least, the profitability indicators are then used to make investment decisions. The emphasis of this course is to bridge the gap between theoretical concepts and their practical limitations. The participants will be able to appreciate the amount of information that they never thought of. Another emphasis of this course is also on the use of Excel's financial functions. This understanding is very critical when it comes to building economic cash-flow models. Over the years, we have seen that participants really struggle with using the Excel functions correctly and this leads to mistakes that can be easily avoided. In each session, multiple choice problems are provided to participants to reinforce their understanding of the concepts covered in the course. Many quick or tips not widely known, are also shared with the participants. The concepts covered in this course are not restricted to downstream, upstream or petrochemical projects. These concepts can be used to evaluate any type of investment under consideration. Participants will require access to computers/laptops with Excel to solve problems during the course. Training Objectives Upon completion of this course, participants will be able to fully understand the gas market dynamics and Investment Evaluation. They will be able to: Learn how to reduce exposure and mitigate risks in projects by handling uncertainty Clarify concepts such as time value of money, cash-flow models, capital budgeting, IRR, NPV, income producing investments Maximise the return on investments through good decision-making processes based on the commercial viability of projects Improve their decision process, investment and opportunity analysis Acquire the hands-on experience in building their own economic evaluation models and solving case study-based examples Target Audience The following oil & gas company personnel will benefit from the knowledge shared in this course: Facilities and Planning engineers Project and procurement personnel Oil & gas engineers Geologists Financial Analysts Commercial managers Economists Government officials Business advisors Asset managers E&P managers Product and business development personnel Course Level Basic or Foundation Training Methods Organisational Impact Trainer Your expert course leader is a globally recognised subject matter expert in petroleum/project economics and international gas market analysis. He is a recipient of the 2021 Society of Petroleum Engineers (SPE) International Management Award, an award that recognises individuals who make significant technical and professional contributions to the petroleum engineering profession and to the worldwide oil and gas industry. He has 40 years of diversified experience in petroleum engineering, reservoir engineering, project economics and decision analysis. He had been involved in evaluating multi-billion-dollar oil and gas field development, NGL, LNG, GTL, Aluminum smelter, refinery, petrochemical, power and production sharing projects. He has worked with major oil companies such as Saudi Aramco, ZADCO, Qatar Petroleum and companies in USA. He is a registered professional Engineer in the state of Colorado, USA. He is the author of six books: Petroleum Engineering Handbook for the Practicing Engineer, Vol. I and Vol. II, published by PennWell Books, Tulsa, Oklahoma, USA. Project Economics and Decision Analysis, Vol. I and Vol. II, published by PennWell Books, Tulsa, Oklahoma, USA. These books are used as textbooks in universities worldwide to teach petroleum economics to undergraduates and graduate students. Tip & Tricks in Excel based Financial Modeling, Vol. 1 & 2, published by Business Expert Press, New York, USA. He has also authored several papers in the Oil & Gas Journal, The Log Analyst, World Oil, SPE Journals, and Oil & Gas Financial Journal. He has delivered lectures in more than 25 countries around the globe. He has always received excellent feedback, as an expert presenter, from the participants of his courses. Daily daily_agenda POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations