984 Business courses in Guiseley

Negotiation Skills - Professional 1 Day Workshop in Leeds

Communication Strategies 1 Day Workshop in Leeds

Train-The-Trainer 1 Day Training in Leeds

Anger Management 1 Day Training in Harrogate

Time Management 1 Day Training in Harrogate

Negotiation Skills - Professional 1 Day Workshop in Harrogate

Communication Strategies 1 Day Workshop in Harrogate

Train-The-Trainer 1 Day Training in Harrogate

Overview By the end of the course, delegates will have:   Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour

Overview By the end of the course, delegates will have:   Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour