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Spanish is one of the simplest languages for a native English speaker to learn. Whether you are a beginner with having the fundamental understanding or looking to practice your reading, writing, and speaking in Spanish, then enrol in this Learn Spanish Language: Spanish Course - Intermediate Level course which is dependably demonstrated to accomplish. Initially, you will learn the key points and a few simple methods to have a solid command over the Spanish language and learn how to use grammar and vocabulary to have your everyday conversation with accurate pronunciation. Our expertly designed lessons will help you to learn and review vocabulary effectively and teach many essential factors including methods to construct sentences without making grammatical errors and develop your communication skills. Master new words, phrases, and grammar with only one single course. What you'll learn The #1 Interactive Spanish Course for Intermediate. At the end of this course you will have a deep knowledge of Spanish - Intermediate Level . Speaking real, grammatically correct Spanish fluently, effortlessly and confidently. Hold a complex conversation in Spanish. Learn the intermediate Spanish grammar and vocabulary. Understand and use familiar everyday expressions. Reach your Spanish language goals now and in the future, increasing your opportunities for both personal and professional success. The interactive board helps the visual learners and the immersion method used for teaching accelerates the learning speed, the comprehension of the spoken Spanish and the fluency. Improve your listening and comprehension skills with native Spanish through ear training and visual learning thanks to the native Spanish speaking teacher, interactive board and included .pdf materials. Be confident regarding your Spanish skills (B1 level, intermediate Spanish) by lots of practice after every lesson. Requirements Beginner Level Spanish knowledge is required. Videos are in Spanish language. Native Spanish speaking Teacher. Free Demo Lessons and included .pdf materials. Who is the target audience? Anyone who wants to learn Spanish fast and easy. Anyone who wants to advance to the intermediate level of Spanish Language. If you are nearly advanced you can improve your Spanish with this course. Introduction Learn Spanish - The Past I- Simple and Compound FREE 00:10:00 Learn Spanish - The Past I- Simple and Compound (Contrast) FREE 00:14:00 Learn Spanish - The Past II- Past Perfect 00:07:00 Learn Spanish - The Past III- Past Imperfect 00:09:00 Learn Spanish - The past IV- Contrast 00:10:00 Learn Spanish - The Gender of nouns 00:15:00 Learn Spanish - The Number of nouns 00:07:00 Learn Spanish - Informal affirmative imperative 1 00:11:00 Learn Spanish - Informal affirmative imperative 2 00:04:00 Learn Spanish - Formal affirmative imperative 00:09:00 Learn Spanish - Affirmative imperative 00:12:00 Learn Spanish - The indefinite 00:14:00 Learn Spanish - Quantifiers 00:16:00 Learn Spanish - The frequency 00:14:00 Learn Spanish - Perfect future 00:09:00 Learn Spanish - The simple conditional 00:10:00 Learn Spanish - Conditional sentences 00:14:00 Learn Spanish - In the car 00:10:00 Learn Spanish - The negative imperative 00:10:00 Learn Spanish - Pronouns 00:10:00 Learn Spanish - Present subjunctive 00:24:00 Course Certification

🌟 Unlock the Secrets of Effective Charity Accounting! 🌟 Are you passionate about making a difference in the world through charitable work? Do you want to ensure that every dollar donated to your cause is maximized for impact? Look no further! Our Charity Accounting course is designed to equip you with the essential skills and knowledge to navigate the intricate world of financial management within the non-profit sector. 📚 What You'll Learn: In this comprehensive course, you'll delve into the fundamentals of charity accounting, gaining insights into budgeting, financial reporting, compliance with regulatory standards, and more. We provide a holistic overview of accounting principles tailored specifically to the unique needs and challenges faced by charitable organizations. From understanding the nuances of fund accounting to mastering donor stewardship, we cover it all! 💡 Benefits of Taking the Course: Optimized Financial Management: Learn how to effectively manage finances within a charitable organization, ensuring transparency and accountability. Maximized Impact: Gain the skills to maximize the impact of every donation by efficiently allocating resources and minimizing overhead costs. Compliance Confidence: Navigate the complex regulatory landscape with confidence, ensuring your organization remains in compliance with legal and financial requirements. Enhanced Donor Relations: Understand the importance of financial transparency in building trust with donors, fostering long-term relationships, and attracting new supporters. Career Advancement: Stand out in the competitive non-profit sector with specialized skills and knowledge in charity accounting, opening up new opportunities for career growth and advancement. 🔍 Who is This For? This course is perfect for: Non-profit Professionals: Whether you're a finance manager, executive director, or program coordinator within a charitable organization, this course will empower you to excel in your role. Aspiring Accountants: If you're considering a career in accounting and have a passion for making a difference, this course provides a valuable introduction to the unique challenges and opportunities within the non-profit sector. Volunteers and Board Members: Gain a deeper understanding of financial management to better fulfill your duties and responsibilities within the board of directors or as a volunteer for a charitable organization. 🚀 Career Path: Upon completing the Charity Accounting course, you'll be equipped with the skills and knowledge to pursue various rewarding career paths within the non-profit sector, including: Financial Manager: Oversee the financial operations of a charitable organization, ensuring fiscal responsibility and transparency. Grant Writer: Utilize your understanding of charity accounting to effectively communicate financial information in grant proposals, securing funding for important projects and initiatives. Fundraising Manager: Develop strategic fundraising campaigns informed by your expertise in financial management, maximizing donor contributions and impact. Non-profit Consultant: Offer your specialized knowledge in charity accounting to advise and support a diverse range of non-profit organizations in optimizing their financial practices.   Don't miss out on this opportunity to elevate your skills and make a meaningful impact in the world of charitable accounting! Enroll today and take the first step towards unlocking your full potential in the non-profit sector. 🌟   FAQ (Frequently Asked Questions) - Charity Accounting Q1: What is Charity Accounting? Charity accounting refers to the specialized financial reporting and management practices used by charitable organizations to track and report their financial activities. It involves maintaining accurate records of income, expenses, assets, and liabilities, adhering to regulatory requirements, and ensuring transparency in financial reporting. Charity accounting aims to provide stakeholders, including donors, beneficiaries, and regulatory bodies, with a clear understanding of how funds are raised, managed, and utilized to support the organization's charitable objectives. Q2: Why is Charity Accounting Important? Charity accounting is essential for several reasons. Firstly, it helps ensure accountability and transparency, which are critical for maintaining the trust of donors and the public. Accurate financial reporting also enables charitable organizations to demonstrate their impact and effectiveness in achieving their mission and objectives. Moreover, complying with accounting standards and regulatory requirements ensures legal compliance and helps prevent financial mismanagement or fraud. Q3: What are the Key Differences Between Charity Accounting and Regular Accounting? While charity accounting shares many similarities with regular accounting practices, there are some key differences. One significant distinction is the emphasis on accountability to donors and the public in charity accounting. Charitable organizations often face stricter reporting requirements and scrutiny due to their tax-exempt status and reliance on public trust. Additionally, charity accounting may involve tracking donations, grants, and restricted funds separately to ensure proper allocation and compliance with donor intentions. Q4: What are the Challenges Associated with Charity Accounting? Charity accounting can present various challenges, including managing complex funding streams, complying with evolving regulatory frameworks, and accurately valuing non-cash donations or volunteer services. Additionally, charitable organizations may struggle with limited financial resources and expertise, making it challenging to implement robust accounting systems and practices. Furthermore, maintaining transparency while protecting sensitive donor information can be a delicate balance for charities. Q5: How Can Charities Improve Their Accounting Practices? Charities can improve their accounting practices by investing in staff training, implementing robust financial management systems, and seeking professional advice when needed. It's essential to stay informed about changes in accounting standards and regulatory requirements and to conduct regular audits to ensure compliance and identify areas for improvement. Collaborating with other charities or seeking mentorship from experienced financial professionals can also provide valuable insights and support in enhancing accounting practices. Ultimately, prioritizing transparency, accuracy, and accountability is key to effective charity accounting. Course Curriculum Module 1- The Charity Accounting Concept The Charity Accounting Concept 00:00 Module 2 Accounting Principles Standards Policies and Concepts Accounting Principles Standards Policies and Concepts 00:00 Module 3- Fund Accounting Fund Accounting 00:00 Module 4- Reporting and Accounts for Charities Reporting and Accounts for Charities 00:00

🌟 Unlock Financial Excellence in the Nonprofit Sector with Charity Accounting Training! 🌈 Are you looking to make a meaningful impact in the world of nonprofits? Do you aspire to contribute your financial expertise to charitable organizations and make a real difference? Look no further! Our comprehensive course, 'Charity Accounting Training,' is designed to equip you with the essential skills and knowledge needed to excel in the field of charity accounting. 📚 Course Overview: Module 1: Introduction to Charity Accounting Lay the foundation for your journey with a deep dive into the unique aspects of charity accounting. Understand the legal and regulatory frameworks that govern financial management in the nonprofit sector. Learn how to interpret and apply accounting standards specific to charitable organizations. Module 2: Basic Accounting Principles Build a solid understanding of fundamental accounting principles. Master the art of bookkeeping, financial reporting, and preparing financial statements. Acquire skills to analyze and interpret financial data to make informed decisions. Module 3: Budgeting and Financial Planning Develop expertise in creating effective budgets for nonprofit organizations. Understand the importance of financial planning to ensure sustainability and mission success. Learn to navigate the challenges of resource allocation and optimizing financial resources. Module 4: Taxation and Gift Aid Gain insights into the tax implications for charities and how to navigate the complex landscape. Explore the benefits of Gift Aid and learn how to maximize contributions through tax-efficient giving. Ensure compliance with tax regulations while optimizing the financial health of your charitable organization. Module 5: Charity Fundraising Uncover the strategies and best practices for successful fundraising campaigns. Explore diverse fundraising methods and their financial implications. Understand how to align financial goals with the mission and vision of your nonprofit. 🎓 Why Choose Charity Accounting Training? Expert-Led Instruction: Our course is led by seasoned professionals with extensive experience in charity accounting, ensuring you receive top-notch, real-world insights. Practical Application: Each module is designed to provide hands-on experience, allowing you to apply theoretical knowledge to real-world scenarios. Flexible Learning: Access our course materials at your own pace, fitting your studies into your busy schedule without compromising on quality. Networking Opportunities: Connect with like-minded individuals, industry experts, and potential mentors through our community forums and networking events. 🚀 Elevate your career and contribute to the greater good! Enroll in Charity Accounting Training today and become a financial champion for change. Course Curriculum Module 1_ Introduction to Charity Accounting. Introduction to Charity Accounting. 00:00 Module 2_ Basic Accounting Principles. Basic Accounting Principles. 00:00 Module 3_ Budgeting and Financial Planning. Budgeting and Financial Planning. 00:00 Module 4_ Taxation and Gift Aid. Taxation and Gift Aid. 00:00 Module 5_ Charity Fundraising. Charity Fundraising. 00:00

Description:  Discipline helps and trains people to obey rules, code of behaviour, and other laws. It is also considered as the basis of human progress since, without it, nothing can be made properly. You will learn through this course how it is very important to be a law-abiding citizen. This course is perfect to learn how to discipline yourself and maintain a positive attitude. You will be provided with the guidelines that can help parents or guardians how to help children in their growth and development, specifically on how they are disciplined. Who is the course for? Parents, guardians or anyone who deals with disciplining children. People who have an interest in child care and development. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Discipline is a useful qualification to possess, and would be beneficial for: Child Development Specialist Counsellors Guardians Parents Teachers. Module 1: Self Discipline Why Get Organized? 00:20:00 How To Get Rid Of Clutter 00:25:00 Cleaning Out Your Closets 00:25:00 The Importance Of Routines 00:20:00 Papers And Pictures 00:15:00 Helpful Gadgets That Make Home Organizing Easier 00:10:00 Top Ten Tips On Saving Time Every Day 00:25:00 How To Organize Your Office 00:15:00 Using The Computer To Help Staying Organized 00:20:00 Helping Your Kids To Stay Organized 00:20:00 Module 2: Positive Methods Introduction To Discipline Dynamic 00:30:00 Identify Where Your Child Struggles 00:30:00 Use Natural And Logical Consequences 01:00:00 Establish Clear Expectations And Consequences 00:15:00 Select The Best Consequences Firm 00:30:00 Don't Give Up.. Be Consistent 00:30:00 Effect Of Consequences Of Incorrect Discipline 00:15:00 Mock Exam Mock Exam- Diploma in Discipline 00:30:00 Final Exam Final Exam- Diploma in Discipline 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you interested in dealing with your spiritual development? How about your mental health? Are you curious how your spiritual mental development is going? If so, then this diploma course will help you and your needs. Description: People don't see that, even though their dreams are uncommon, incredible, and even unfathomable things, their dreams have an actual explanation. Normally, it doesn't mean dependable and there's a great degree huge exemption to this all inclusive statement. Sometimes, dreamers do legitimately understand the clarification for the outlandish events they are experiencing, and lucid dreams, are the last outcome. Engaged in the learning that the space they're encountering is their very own generation creative ability, lucid dreamers may intentionally decide the last after-effect of their dreams. They may make and transform objects, people, circumstances, and universes, even themselves. By the measures of the well-known universe of physical and social reality, they may do the incomprehensible. In this course, you will be able to understand the things you thought don't make any sense but it actually has. Who is the course for? Anyone regardless if they have prior knowledge or not in lucid dreaming. Anyone who thinks they possess a maturity to become open in what might be sensitive topics about lucid dreaming. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Lucid Dreaming will be very beneficial and helpful, especially to health and mental-related careers like: Clinical Psychologists Counsellors Media Dream Experts Mental Health Experts Music Therapists Psychologists Psychotherapists And Much More! Diploma in Lucid Dreaming Why Explore Dreams 01:00:00 Recollecting and Journaling 01:00:00 Common Questions 00:30:00 What Is It Like 01:00:00 Mock Exam Mock Exam- Diploma in Lucid Dreaming 00:20:00 Final Exam Final Exam- Diploma in Lucid Dreaming 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

🚀 Unlock Your Communication Potential with Difficult Workplace Conversation Level 2 Course! 🚀 Are you ready to transform your workplace communication skills to the next level? Introducing Difficult Workplace Conversation Level 2 - the ultimate course designed to empower you with the tools and techniques to navigate challenging conversations like a pro. Whether you're a seasoned professional or just starting your career journey, this course equips you with the invaluable skills needed to thrive in any workplace scenario. Why Choose Difficult Workplace Conversation Level 2? Master the Art of Communication 🎨 Effective communication lies at the heart of every successful organization. With Difficult Workplace Conversation Level 2, you'll learn how to communicate with clarity, confidence, and empathy, even in the most challenging situations. From delivering constructive feedback to handling conflicts with finesse, this course covers it all. Build Stronger Relationships 🤝 In today's fast-paced work environment, building and maintaining positive relationships is essential. Our course provides you with practical strategies to foster trust, collaboration, and understanding among colleagues and stakeholders. Say goodbye to misunderstandings and hello to stronger, more resilient teams. Boost Your Professional Confidence 💼 Confidence is key to making a lasting impression in the workplace. By honing your communication skills through Difficult Workplace Conversation Level 2, you'll exude confidence in every interaction. Whether you're presenting ideas to senior management or addressing sensitive issues with peers, you'll approach each conversation with poise and assurance. Stay Ahead in Your Career 📈 In today's competitive job market, professionals who possess exceptional communication skills stand out from the crowd. Difficult Workplace Conversation Level 2 gives you the edge you need to advance in your career. From enhancing your leadership capabilities to increasing your influence within your organization, this course opens doors to new opportunities and career growth. Who is this for? Professionals at all Levels: Whether you're an entry-level employee or a seasoned executive, mastering difficult workplace conversations is essential for success at any stage of your career. Team Leaders and Managers: Effective communication is especially crucial for those in leadership positions. This course equips managers and team leaders with the skills needed to inspire, motivate, and lead their teams to success. Human Resources Professionals: HR professionals play a vital role in resolving workplace conflicts and fostering a positive organizational culture. Difficult Workplace Conversation Level 2 provides HR professionals with the expertise needed to navigate sensitive issues and promote a harmonious work environment. Career Path Entry-Level Professionals: Gain a competitive edge in the job market by showcasing your strong communication skills from the start of your career journey. Mid-Level Managers: Elevate your leadership capabilities and position yourself as a trusted mentor and advisor within your organization. Senior Executives: Lead by example and cultivate a culture of open communication and collaboration to drive organizational success. Frequently Asked Questions (FAQ) Q: Can I take this course if I have no prior experience in difficult workplace conversations? A: Absolutely! Our course is designed to accommodate learners of all levels, from beginners to seasoned professionals. Our comprehensive curriculum covers foundational concepts and practical strategies to help you succeed, regardless of your prior experience. Q: How long does it take to complete the course? A: The duration of the course may vary depending on your learning pace and schedule. However, most learners complete the course within a few weeks by dedicating a few hours each week to studying the material and practicing their skills. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successful completion of Difficult Workplace Conversation Level 2, you will receive a certificate of achievement. This certificate demonstrates your commitment to professional development and mastery of essential communication skills. Q: Is there ongoing support available after completing the course? A: Absolutely! We understand that mastering difficult workplace conversations is an ongoing journey. That's why we offer continued support and resources to help you apply your newfound skills in real-world situations. Our community forums, expert-led webinars, and additional learning materials ensure that you stay connected and engaged long after completing the course. Unlock Your Potential Today! Don't let challenging conversations hold you back from reaching your full potential. Enroll in Difficult Workplace Conversation Level 2 today and embark on a transformative journey toward communication excellence. Take the first step toward unlocking new opportunities, building stronger relationships, and advancing your career. Join us and become a master of communication in the workplace! Course Curriculum Module 1 Difficult Workplace Conversations. Difficult Workplace Conversations. 00:00 Module 2 Empathy and Managing Emotions. Empathy and Managing Emotions. 00:00 Module 3 Constructive Communication and Conflict Resolution. Constructive Communication and Conflict Resolution. 00:00 Module 4 Mediation and Communication Strategies. Mediation and Communication Strategies. 00:00 Module 5 Productive Work Environment and Team Building. Productive Work Environment and Team Building. 00:00

Advanced Tax Accounting Overview Taxes got you stressed? Feeling lost in all the confusing tax rules? Advanced Tax Accounting is your key to becoming a tax whiz! This course breaks down the UK tax system into clear and easy-to-understand steps. Imagine mastering personal income tax, National Insurance, and even that mysterious VAT (Value Added Tax). You'll learn how to file your self-assessment tax return with confidence, ensuring you pay the right amount and claim everything you're entitled to. The course also covers more complex topics like capital gains tax and inheritance tax. This knowledge will empower you to make smart financial decisions for yourself and your future. We'll even explore the practical side of things, teaching you how to manage payroll and wage taxes effectively. By the end, you'll be a tax pro, comfortable navigating the ever-changing world of UK tax. Advanced Tax Accounting is your gateway to unlocking the secrets of financial compliance and opening doors to exciting career opportunities! Learning Outcomes Gain a comprehensive understanding of the UK tax system and its administration. Master the intricacies of personal income tax and National Insurance contributions. Navigate the complexities of self-assessment tax returns and filing procedures. Analyze advanced tax topics like capital gains tax and inheritance tax implications. Develop practical skills for managing payroll and wage taxes effectively. Gain valuable insights into double-entry accounting and financial analysis principles. Why You Should Choose Advanced Tax Accounting Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Advanced Tax Accounting is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Advanced Tax Accounting is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Advanced Tax Accounting Tax System and Administration in the UK 00:25:00 Tax on Individuals 00:23:00 National Insurance 00:13:00 How to Submit a Self-Assessment Tax Return 00:12:00 Advanced Income Tax 00:39:00 Payee, Payroll and Wages 00:18:00 Value Added Tax 00:24:00 Corporation Tax 00:17:00 Capital Gain Tax 00:24:00 Inheritance Tax 00:29:00 Import and Export 00:20:00 Double Entry Accounting 00:11:00 Management Accounting and Financial Analysis 00:14:00 Career as a Tax Accountant in the UK 00:16:00 Assignment Assignment - Advanced Tax Accounting 00:00:00

Journal Therapy will help learners gain a deeper understanding of journaling and how it can be used for healing, self-discovery, and recovery.

Embark on a comprehensive journey through the intricacies of Project Management. From PMBOK guidelines to effective planning, quality control, and risk management, this course offers the tools and insights needed to excel in managing complex projects in any industry.

This course has a simple objective: to help gain appointments with potential clients. In most consultative selling situations clients won't commit to purchases over the telephone. This means setting up a meeting to discuss the options with them face-to-face. But getting 'face time' can be tricky. This practical workshop can help. Participants will acquire essential tools, skills and methods; discuss specific organisational issues; and identify areas for improvement. They will discover how to: Increase their effectiveness through proper preparation Construct attention-grabbing opening statements Help potential clients feel comfortable agreeing to a meeting Develop tactics for responding to difficult excuses and objections Stress the benefits of a face-to-face consultation Develop and enhance their questioning and listening skills Prevent customers cancelling booked appointments 1 Introduction to appointment setting Key trends that have changed the way people buy today - and will buy tomorrow Why many sales people avoid picking up the phone The difference that makes a difference - what makes a good appointment-maker? 2 Before you pick up the telephone It all starts with a plan... Who and what to focus our attention How much research should we undertake and why? Setting primary and secondary objectives 3 Making your approach Key considerations Every call is an opportunity - creating a positive mind-set Using a structured approach Using partnership language 4 Gaining an insight into the customer's needs How to quickly 'tune in' to your customers, so that you can serve them more easily Developing speech patterns that put customers at their ease Using effective questioning and listening skills Finding and building pain points 5 Dealing with excuses and objections Pre-empting potential excuses Developing techniques for responding to client objections Keeping the door open for future contact 6 Securing the appointment Selling the benefits of a consultancy meeting Techniques for avoiding cancelled appointments Gaining commitment 7 Action plans Course summary and presentation of action plans