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Customer Service might be today, an indispensable skill if you want to work or start your own business! Take a look at this Customer Service L2 Course at https://knight.training/products/customer-service-level-2 and come train with us in Knight Training.

Delve into the meticulous world of maintaining and enhancing standards with our 'Quality Management' course. It is often said that 'Quality is not an act, it's a habit'. This curriculum is crafted meticulously to inculcate that habit in learners, unveiling the nuances from foundational concepts to advanced techniques. From grasping the essence of Total Quality Management to understanding the subtleties of Six Sigma, this course ensures that learners emerge as connoisseurs of quality, aptly understanding the equilibrium between customer expectations and optimal business processes. Learning Outcomes: Comprehend the foundational principles and concepts of quality management. Gain proficiency in tools and techniques, including Total Quality Management and Six Sigma. Master the art of quality control and quality measurement for continuous improvement. Understand and anticipate customer needs to align business processes effectively. Gain expertise in conducting and understanding quality audits.   Video Playerhttps://studyhub.org.uk/wp-content/uploads/2021/03/Quality-Management.mp400:0000:0000:00Use Up/Down Arrow keys to increase or decrease volume.   Why buy this Quality Management Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Quality Management Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience Who is this course for? Individuals keen on implementing quality processes in businesses. Managers aspiring to elevate their expertise in process enhancement. Professionals seeking a foundational understanding of Six Sigma and TQM. Supply chain professionals aiming to optimise processes. Business analysts focused on continuous improvement. Career path Quality Manager - Average Earnings: £30,000 - £50,000 per year. Quality Assurance Specialist - Average Earnings: £25,000 - £40,000 per year. Process Improvement Manager - Average Earnings: £35,000 - £55,000 per year. Operations Manager - Average Earnings: £30,000 - £50,000 per year. Supply Chain Manager - Average Earnings: £35,000 - £60,000 per year. Course Curriculum Module 01: Introduction to Quality Management Introduction to Quality Management 00:26:00 Module 02: Total Quality Management Total Quality Management 00:17:00 Module 03: Quality Measurement and Improvement Quality Measurement and Improvement 00:25:00 Module 04: Quality Control Quality Control 00:13:00 Module 05: Understanding Customer Expectations and Needs Understanding Customer Expectations and Needs 00:16:00 Module 06: Six Sigma Six Sigma 00:21:00 Module 07: Supply Chain Management Supply Chain Management 00:25:00 Module 08: Quality Audits Quality Audits 00:16:00 Mock Exam Mock Exam - Quality Management 00:20:00 Final Exam Final Exam - Quality Management 00:20:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Have you ever considered the ever-growing threat of cybercrime in the UK? According to a recent report by the National Cyber Security Centre, there were over 650,000 cyber security incidents reported in the UK in 2022 alone. Are you prepared to defend yourself and your organisation from these attacks? This comprehensive Ethical Hacking and IT Security bundle equips you with the necessary skills to combat cyber threats and build a flourishing career in IT security. This Ethical Hacking bundle offers a well-rounded education in all things cybersecurity. You'll begin with fundamental ethical hacking concepts and progress to mastering advanced penetration testing techniques using tools like BlackArch Linux. The curriculum covers essential IT security practices like incident response and network security. You'll delve into the world of digital forensics and learn how to investigate cybercrimes. Additionally, the bundle equips you with business-critical skills like GDPR compliance and workplace critical thinking. With a single payment, you will gain access to Ethical Hacking and IT Security course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Ethical Hacking and IT Security Bundle Package includes: Main Course: Advanced Diploma in Ethical Hacking and IT Security at QLS Level 7 10 Additional CPDQS Accredited Premium Courses - Course 01: Learn Ethical Hacking From A-Z: Beginner To Expert Course 02: CompTIA PenTest+ (Ethical Hacking) Course 03: BlackArch Linux: Ethical Hacking and Penetration Testing Course 04: Cyber Security Training: Incident Handling & Response Course 05: Computer Network Security Complete Training Course 06: Network Security Level 2 Course 07: Computer Hacking Forensic Investigator Course 08: Internet of Things Hacking Course 09: Workplace Critical Thinking Course 10: GDPR Training Invest in your future and become a cybersecurity expert with the Ethical Hacking and IT Security bundle. Enrol today and take the first step towards a rewarding career in cybersecurity! Learning Outcomes of Ethical Hacking and IT Security Gain a comprehensive understanding of ethical hacking methodologies. Master penetration testing techniques using industry-standard tools. Develop expertise in incident handling and security response protocols. Analyze network vulnerabilities and implement robust security measures. Conduct forensic investigations to uncover digital evidence of cyberattacks. Navigate the legal and ethical considerations of IT security practices. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Ethical Hacking Get a free student ID card with Ethical Hacking Training program (£10 postal charge will be applicable for international delivery) The Ethical Hacking is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Ethical Hacking course materials The Ethical Hacking comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course: Advanced Diploma in Ethical Hacking and IT Security at QLS Level 7 Module 01: Introduction to Ethical Hacking Module 02: Reconnaissance - Surveying the Attack Surface Module 03: Scanning and Enumeration - Getting Down to Business Module 04: Network Presence Module 05: Attacking Module 06: Web Hacking Module 07: Social Engineering - Hacking Humans Course 01: Learn Ethical Hacking From A-Z: Beginner To Expert Course Introduction Networking Basics Setting Up Your Hacking Lab Linux/Python/Bash & PowerShell Basics How To Remain Anonymous On The Web How To Hack Into WIFI Passive & Active Reconnaissance (Information Gathering) Launching Attacks Post Exploitation Website & Web Application Hacking Mobile Phone Hacking & Security Getting Your Name Out There As An Ethical Hacker How To Make Money As An Ethical Hacker How To Start A Career In Cybersecurity Course 02: CompTIA PenTest+ (Ethical Hacking) Section 01: Introduction Section 02: Planning And Scoping Section 03: Surveying The Target Section 04: Select Your Attack Vector Section 05: Selecting Pen Testing Tools Section 06: Reporting And Communication =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £139) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: IT Professionals Security Enthusiasts Career Changers Students Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Security Analyst Penetration Tester Security Consultant Ethical Hacker Certificates Advanced Diploma in Ethical Hacking and IT Security at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Looking for a career with great earning potential? Consider becoming a personal assistant. With an average salary of £25,155 per year, personal assistants in the UK have the potential to earn up to £45,000 with experience and advanced skills. To excel in this role, it's essential to have the right skills and training. That's where our Personal Assistant Training bundle comes in. This bundle features eleven relevant and CPD-QS accredited courses that cover everything from office administration and receptionist skills to leadership and negotiation. By completing this comprehensive training, you will gain the expertise and confidence needed to excel in any administrative role. In addition, the first course in this bundle is QLS-endorsed and comes with a hardcopy certificate upon completion. This Certification is highly respected in the industry and will add an extra layer of credibility to your success, helping you stand out from other job candidates. By completing this comprehensive training package, you will gain the knowledge and skills necessary to excel in any administrative role. You'll learn effective communication techniques, organisational strategies, and time management tips that will help you stay on top of even the most demanding workload. Don't miss out on the opportunity to increase your earning potential and advance your career as a personal assistant. Enrol in our Personal Assistant Training bundle today. This PA - Personal Assistant Training Bundle Package includes: Course 01: Diploma in Personal Assistant at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Office Admin and Receptionist Skills Course 02: Executive and Personal Assistant Training Course Course 03: Minute Taking Course 04: Diploma in Meeting Management Course 05: Strategic Planning Process Course 06: Organisational Skills Course for Administrator Course 07: Leadership Skills Course Course 08: Negotiation Skills Certificate Course 09: The Secrets of Body Language Course 10: Document Control Why Prefer This PA - Personal Assistant Training Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this PA - Personal Assistant Training bundle courses, you will be able to learn: Master communication skills for effective workplace communication Develop advanced organisational skills to enhance productivity Understand the strategic planning process and how to implement it successfully Gain leadership skills to help manage teams effectively Learn negotiation techniques to achieve successful outcomes in any situation Develop essential minute-taking skills for successful meetings Learn document control and management techniques to maintain efficiency in the workplace ***Curriculum breakdown of PA *** Module 01: Introduction to Personal Assistant Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meeting and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash How is the PA - Personal Assistant TrainingBundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course bundle is ideal for: Individuals interested in pursuing a career as a personal assistant Office administrators looking to enhance their skills and knowledge Receptionists seeking to develop their communication and organisational skills Professionals looking to advance their careers in the administrative field Career path Junior Personal Assistant: £18,000 - £24,000 per year Personal Assistant: £24,000 - £32,000 per year Executive Assistant: £32,000 - £40,000 per year Senior Executive Assistant: £40,000 - £50,000 per year Office Manager: £25,000 - £45,000 per year Operations Manager: £35,000 - £60,000 per year Note: The salary range mentioned here can vary depending on industry and experience. Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in Personal Assistant at QLS Level 5 Hard copy certificate - Included

Earn your Master Herbalist Diploma and gain expertise in herbal medicine, Ayurvedic practices, aromatherapy, and starting a successful herbal business.

Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Whether you work in machine learning or finance or are pursuing a career in web development or data science, Python is one of the most important skills you can learn. Python's simple syntax is especially suited for desktop, web, and business applications. Python's design philosophy emphasizes readability and usability. Python was developed upon the premise that there should be only one way (and preferably one obvious way) to do things, a philosophy that has resulted in a strict level of code standardization. The core programming language is quite small and the standard library is also large. In fact, Python's large library is one of its greatest benefits, providing a variety of different tools for programmers suited for many different tasks. This Python Bundle Consists of the following Premium courses: Course 01: Python Programming for Everybody Course 02: Data Science with Python Course 03: Machine Learning with Python Course 04: Learn to Use Python for Spatial Analysis in ArcGIS Course 05: Higher Order Functions in Python - Level 03 Course 06: Introduction to Data Analysis Course 07: Data Structures Complete Course Course 08: Basic Google Data Studio Course 09: Computer Science: Graph Theory Algorithms Course 10: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 11: Business Intelligence and Data Mining Masterclass Course 12: Cyber Security Incident Handling and Incident Response Course 13: Decision Making and Critical Thinking Decision Making and Critical Thinking Course 14: Time Management Benefits you'll get from choosing Apex Learning: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the Courses included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules of Courses designed by expert instructors Learn about Courses at your ease - anytime, from anywhere Study the Courses from your computer, tablet or mobile device CPD accredited Courses - improve the chance of gaining professional skills Curriculum : Course 01: Python Programming for Everybody This Python's curriculum has been designed by experts with years of experience behind them. The Python course is extremely dynamic and well-paced to help you understand with ease. You'll discover how to master the skill while exploring relevant and essential topics. Module 01 A Installing Python Documentation Command Line And much more... Module 02 Additional Topics If Elif Else Iterable For And much more... Module 03 Number Types More Number Types Strings More Strings And much more... Module 04 Comprehensions Definitions Functions Default Arguments And much more... Module 05 Function Objects Lambda Generators Closures And much more... How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements Our course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Python Programming for Everybody) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Python Programming for Everybody) absolutely Free!

Coaching & Mentoring course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Coaching & Mentoring. Our course starts with the basics of Coaching & Mentoring and gradually progresses towards advanced topics. Therefore, each lesson of this Coaching & Mentoring is intuitive and easy to understand. So, stand out in the job market by completing the Coaching & Mentoring course. Get an accredited certificate and add it to your resume to impress your employers. Along with the Coaching & Mentoring course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Coaching & Mentoring Curriculum Breakdown of the Coaching & Mentoring Course Module 01: Introduction to Personal Development Coach Module 02: Introduction to Coaching and Mentoring Module 03: Aspects of Coaching and Mentoring Module 04: Ethical Aspects of Coaching and Mentoring Module 05: Fundamental Qualities of a Coach Module 06: Life Coaching Methods Module 07: Understanding Spiritual Life Coaching Module 08: Key Themes of NLP Module 09: Cognitive Behavioural Therapy Module 10: Effective Communication Skills Module 11: Personal Skills Module 12: Management Skills Module 13: Time Management Module 14: Organisational Skills Module 15: Improvement of Presentation Skills Module 16: Motivation and Mindset Module 17: Visualising Whole Life Goals Module 18: Development of Personality Module 19: Setting Up as a Coach CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Coaching & Mentoring course. Requirements To enrol in this Coaching & Mentoring course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Coaching & Mentoring. Life Coach: £25,000 to £50,000 per year Career Coach: £30,000 to £55,000 per year Executive Coach: £40,000 to £70,000 per year Business Mentor: £35,000 to £60,000 per year Health and Wellness Coach: £25,000 to £45,000 per year Personal Development Trainer: £30,000 to £50,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Overview This comprehensive course on Career Development Training: Copywriting Masterclass will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Career Development Training: Copywriting Masterclass comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Career Development Training: Copywriting Masterclass. It is available to all students, of all academic backgrounds. Requirements Our Career Development Training: Copywriting Masterclass is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 33 lectures • 02:04:00 total length •Lesson 01: How to Find Your Niche: 00:04:00 •Lesson 02: How to Find a Niche Market: A Step-By-Step Guide: 00:04:00 •Lesson 03: The Advantages of Having a Niche Market: 00:04:00 •Lesson 04: 5 Ways to Research Your Potential Customers: 00:03:00 •Lesson 05: 5 Simple Steps To Find Your Niche Market: 00:04:00 •Lesson 06: Ways to Narrow Down Your Niche Market: 00:03:00 •Lesson 01: 10 Reasons Why People Who Read A Lot Are More Likely To Be Successful: 00:04:00 •Lesson 02: The Importance of Written Communication Skills: 00:04:00 •Lesson 03: 5 Reasons why Feedback may be the Most Important: 00:04:00 •Lesson 04: What Copywriting Certification Programs Can Teach You: 00:04:00 •Lesson 05: 8 Online Tools That Will Improve Your Writing: 00:03:00 •Lesson 06: Why Should You Network?: 00:04:00 •Lesson 07: Why New Writers Should Enter Writing Competitions: 00:03:00 •Lesson 01: How To Get The Most Out Of Customer Polls And Surveys: 00:04:00 •Lesson 02: How to Identify a Target Demographic: 00:04:00 •Lesson 03: Learn Your Customers Habits: 00:03:00 •Lesson 04: 11 Ways to Provide Great Customer Service: 00:03:00 •Lesson 05: Your Small Business Competitors: Where to Learn About Their Customers: 00:04:00 •Lesson 01: The Easiest Way to Build Your Business Through Referrals: 00:04:00 •Lesson 02: What is a Paid Online Advertising Strategy?: 00:03:00 •Lesson 03: What Is a Portfolio Website and Why You Need It?: 00:04:00 •Lesson 04: Copywriting for Social Media: 7 Tips to Boost Engagement: 00:03:00 •Lesson 05: 5 Rules for Customer-Centric Copywriting Your Support Reps Should Use: 00:03:00 •Lesson 01: Break into the Self-Improvement Market: 00:04:00 •Lesson 02: Fundraising - Selling Your Services to Non-Profit Companies: 00:04:00 •Lesson 03: Health Copywriting- Working to Improve People's Lives: 00:06:00 •Lesson 04: Financial Services: 00:04:00 •Lesson 05: Christian Market - Writing for a Higher Purpose: 00:04:00 •Lesson 01: Choose Your Own Working Hours: 00:05:00 •Lesson 02: The Newbie's Guide to Making the Most of Remote Work: 00:04:00 •Lesson 03: Copywriter Job Satisfaction: Why Copywriting is a Good Career: 00:03:00 •Lesson 04: Why Copywriting Helps your Business and Adds Value to your Marketing Assets: 00:04:00 •Lesson 05: Potential to Earn Higher than Average Income: 00:03:00

Level 7 Advanced Diploma in Supply Chain Management Online Businesses at all levels become more dependent on outsourcing as a result supply chains are becoming more complex. Even the smallest businesses now rely on third parties to run their daily operations, making them unable to operate independently. Alternatively, every business relies on countless other businesses to function. Problems and inefficiencies are more likely to arise as supply chains become more complex. Organisations all over the world highly value the abilities, skills, and competencies of skilled supply chain managers. Through this Level 7 Advanced Diploma in Supply Chain Management course, you will gain a solid understanding of the importance of effective supply chains for modern businesses and learn how to manage inventory, transport and delivery, procurement, production, and delivery efficiency. Learn the duties of the job as a professional supply chain manager and earn a certificate in supply chain management that could improve your career opportunities! [ Note: Free PDF certificate as soon as completing the Level 7 Advanced Diploma in Supply Chain Management course ] Level 7 Advanced Diploma in Supply Chain Management Detailed Course Curriculum Level 7 Advanced Diploma in Supply Chain Management Module 1: Principles of Supply Chain Management Module 2: Supply Chain Strategy: The Big Picture Module 3: Customer Service: The Ultimate Goal of Supply Chain Management Module 4: Demand Planning and Forecasting Module 5: Inventory Control and Planning Module 6: Warehouse Module 7: Transportation Planning Module 8: Sourcing Module 9: Logistics Intermediaries Module 10: Global Supply Chain Management Module 11: Legally, Ethically, and Socially Responsible Supply Chain Practises Module 12: Measuring the Supply Chain Performance Module 13: Emerging Technology in Supply Chain Management Assessment Method of Level 7 Advanced Diploma in Supply Chain Management After completing each module of the Level 7 Advanced Diploma in Supply Chain Management course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of Level 7 Advanced Diploma in Supply Chain Management After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 7 Advanced Diploma in Supply Chain Management This is ideal for anyone interested in pursuing a career in supply chain management. It is also suitable for business and management students, operations students, people seeking a diploma in retail and/or supply chain management, professionals working in a company's supply chain department, and management professionals. Undergraduate students can also take this course to develop a foundation in supply chain management. Requirements Level 7 Advanced Diploma in Supply Chain Management Students who intend to enrol in this Level 7 Advanced Diploma in Supply Chain Management course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Level 7 Advanced Diploma in Supply Chain Management With the help of this Level 7 Advanced Diploma in Supply Chain Management course, you will be able to seek several promising career opportunities, such as - Supply Chain Management - Logistics Manager Supply Chain Management - Logistics Specialist Inventory Analyst Inventory Clerk Inventory Planner Purchasing Clerk Certificates Certificate of completion Digital certificate - Included

The Operational Officer Training Course is designed to equip aspiring and current operational professionals with the essential knowledge and skills to manage and optimise organisational processes effectively. Covering a broad range of topics from project management and supply chain oversight to risk management and talent development, this course offers a thorough exploration of the core functions that drive successful operations. Each module is carefully crafted to enhance understanding of critical areas such as planning, procurement, communication, and quality management, ensuring learners develop a well-rounded perspective on operational leadership. Delivered entirely online, this course offers flexibility and convenience without compromising on depth or quality. Whether you are looking to refine your approach to performance management or sharpen your negotiation and conflict resolution techniques, the curriculum supports professional growth in a structured and engaging format. With a focus on strategic thinking and efficient execution, this training helps operational officers confidently navigate complex business environments and contribute meaningfully to their organisation’s success. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Operations Management Module 02: Project Management Module 03: Business Development and Succession Planning Module 04: Process Management Module 05: Supply Chain Management Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Management Module 08: Manufacturing & Delivery Operations Module 09: Quality Management Module 10: Managing Risk and Recovery Module 11: Performance Management Module 12: Talent Management Module 13: Communication Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Module 18: Business Environment Module 19: Business Writing Skills Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Operational Officer training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Operational Officer training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included