20269 Business courses delivered On Demand

Manager as Coach: On-Demand In this on-demand course , you will explore key coaching concepts and skills in an environment where skills and habits can be developed, sharpened and improved, and/or initiated. The complete program includes highly interactive on-demand course activity and experiential learning. What You Will Learn You'll learn how to: Define what is coaching, what ifs not and what's in it for managers to coach Recognize difference between various developmental interactions like Coaching. Counselling and Mentoring ;Explain and interpret the different roles ofa manager and the process of coaching Practice skills of coaching as a manager Formulate an individual development plan for application at workplace Foundation Concepts What is coaching? Coaching in context The essence of coaching Core coaching skills Options for coaching Business case for coaching Qualities and Skills of a High-Performing Coach Core competencies of an effective coach Deep listening Exploring trust Emotional Intelligence in coaching Values at the heart of coaching relationship Core Skill: Asking Powerful Questions What is a powerful question? Becoming curious! Using powerful questions The Coaching Process Different styles of coaching Three coaching models - flow, practice and grow Spotlight on the grow model

Level 4 & 7 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

The objective of the fast track Level 4 Diploma in Information Technology qualification (accredited by Othm, UK) is to provide learners with an excellent foundation for a career in a range of organisations. It is designed to ensure that each learner is 'business ready': a confident, independent thinker with a detailed knowledge of Information Technology, and equipped with the skills to adapt rapidly to change. This fast track Level 4 Diploma in Information Technology qualification is ideal for those who have started, or are planning to move into, a career in private or public sector business. Successful completion of the Level 4 Diploma in Information Technology in fast track mode will provide learners with the opportunity to progress to further study or employment. Some of the Key Highlights of this fast track Diploma in Information Technology - Level 4 are: Program Duration: 6 Months (Regular duration mode also available) Program Credits: 120 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Direct entry into Year 1 of a three-year UK Bachelor's degree LSBR Alumni Status No Cost EMI Option Who is this course for? Working Professionals, A-Level holders, learners who are looking for Career Progression and a formal undergraduate qualification leading to award of degrees in future. Requirements For entry onto the fast track Level 4 Diploma in Information Technology qualification, learners must possess: Relevant NQF/QCF/RQF Level 3 Award/Diploma or at the level of GCE/GCSE or equivalent qualification Learner must be 18 years or older at the beginning of the course OR No formal qualification is required from Mature learners who are over 21 years of age and having management experience Career path Progress to: Year 2 of a Three-year UK Bachelor's degree Completion of your qualification will meet the University standard academic entry requirements. However, each applicant will be subject to individual assessment and other entry requirements which may affect university entry. Certificates Certificate of Achievement Digital certificate - Included Othm courses: Once you complete the course, you would be receiving a digital copy of your Diploma along with its Transcript which can be downloaded from the awarding body website without any additional charge. You can also order Hard copy certificate by paying a nominal cost directly to the awarding body.

10 QLS Endorsed Courses for Financial Analyst | 10 Endorsed Certificates Included | Life Time Access

This Diploma in Information Technology - Level 4 rationale for the qualification (Accredited by Qualifi, UK) is that it provides a career path for learners who wish to develop a broad base of knowledge and skills that will enable them to work in a variety of roles in the information technology (IT) industry, notably in programming, website design or PC maintenance. The Qualifi Diploma in Information Technology - Level 4 technical skills and knowledge delivered through the successful achievement of the qualification are required and recognised internationally. The diploma is accredited at Level 4 and has a total equivalence of 120 credits. Key Highlights of thisDiploma in Information Technology - Level 4 qualification are: Program Duration: 9 Months (Fast track 6 months duration mode Available) Program Credits: 120 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Undergraduate degree programme. Alumni Status No Cost EMI Option Requirements This Diploma in Information Technology - Level 4 (Accredited by Qualifi, UK) qualifications has been designed to be accessible without artificial barriers that restrict access and progression. Entry to the qualification will be through centre interview and learners will be expected to hold the following: Qualifications at Level 3 OR A Level 3 qualification in another discipline and want to develop their careers in business and entrepreneurship. Career path Learners completing this Course progress to: Combined Level 5 + Level 6 Diploma in Information Technology , or BSc (Hons) in Business Computing and Information Systems degree, or Combined Level 4 + Level 5 Diploma in Cyber Security, or Level 5 Diploma in Information Technology, or The Second year of Undergraduate study, or Directly into employment in an associated profession. Certificates Certificate of Achievement Hard copy certificate - Included Once you complete the course, you would be receiving a Physical hard copy of your Diploma along with its Transcript which we would Courier to your address via DHL or Royal Mail without any additional charge

This Diploma in Hospitality and Tourism Management - Level 5 qualification (Accredited by Qualifi, UK) deals with complex and challenging organisational issues and opportunities. The units are closely linked to current day real world and work challenges and the qualification will test and develop learners' workplace experience and abilities. The Diploma in Hospitality and Tourism Management - Level 5 qualification will require learners to make judgements and provide creative and practical solutions and ways of responding to organisational challenges and problems. An action based approach will be sought and learners who have strong motivation to progress in their chosen career and business pathway will gain significantly from the qualification. The Level 5 units are also designed to dove-tail into a top-up undergraduate year at a UK University. Key Highlights of this Diploma in Hospitality and Tourism Management - Level 5 qualification are: Program Duration: 9 Months (Fast track 6 months duration course also available) Program Credits: 120 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Undergraduate degree programme. Alumni Status No Cost EMI Option Requirements This Diploma in Hospitality and Tourism Management - Level 5 (Accredited by Qualifi) qualifications has been designed to be accessible without artificial barriers that restrict access and progression. Entry to the qualification will be through centre interview and learners will be expected to hold the following: Qualifications at Level 4 OR A Level 5 qualification in another discipline and want to develop their careers in business and entrepreneurship. Career path Learners completing the Diploma in Hospitality and Tourism Management - Level 5 progress to: Level 6 Diploma in Tourism and Hospitality Management, or BA (Hons) in Tourism and Hospitality Management (Top-up) Degree qualification, or The Final year of a 3 Year UK Undergraduate study, or Directly into employment in an associated profession. Certificates Certificate of Achievement Hard copy certificate - Included Once you complete the course, you would be receiving a Physical hard copy of your Diploma along with its Transcript which we would Courier to your address via DHL or Royal Mail without any additional charge

Tired of browsing and searching for a Data Analysis and Data Science course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Data Analysis and Data Science bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Data Analysis and Data Science course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Data Analysis and Data Science and help you along your learning journey. Advanced audio-visual learning modules of these Data Analysis and Data Science courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Data Analysis and Data Science, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Data Analysis and Data Science Bundle Consists of the following Premium courses: Course 01: Introduction to Data Analysis Course 02: Python for Data Analysis Course 03: Statistical Analysis Course 04: SQL NoSQL Big Data and Hadoop Course 05: Complete Microsoft Power BI 2021 Course 06: Data Analysis in Excel Level 3 Course Course 07: Data Analytics with Tableau Course 08: Basic Google Data Studio Course 09: Business Analytics Course 10: Complete Introduction to Business Data Analysis Level 3 Course 11: Business Intelligence and Data Mining Masterclass Course 12: Research Methods in Business Course 13: Computer Science: Graph Theory Algorithms Course 14: Data Protection and Data Security Level 2 Enrol now in Data Analysis and Data Science to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Data Analysis and Data Science expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Introduction to Data Analysis Module 01: Introduction Module 02: Agenda and Principles of Process Management Module 03: The Voice of the Process Module 04: Working as One Team for Improvement Module 05: Exercise: The Voice of the Customer Module 06: Tools for Data Analysis Module 07: The Pareto Chart Module 08: The Histogram Module 09: The Run Chart Module 10: Exercise: Presenting Performance Data Module 11: Understanding Variation Module 12: The Control Chart Module 13: Control Chart Example Module 14: Control Chart Special Cases Module 15: Interpreting the Control Chart Module 16: Control Chart Exercise Module 17: Strategies to Deal with Variation Module 18: Using Data to Drive Improvement Module 19: A Structure for Performance Measurement Module 20: Data Analysis Exercise Module 21: Course Project Module 22: Test your Understanding Course 02: Python for Data Analysis Welcome, Course Introduction & overview, and Environment set-up Python Essentials Python for Data Analysis using NumPy Python for Data Analysis using Pandas Python for Data Visualization using matplotlib Python for Data Visualization using Seaborn Python for Data Visualization using pandas Python for interactive & geographical plotting using Plotly and Cufflinks Capstone Project - Python for Data Analysis & Visualization Python for Machine Learning (ML) - scikit-learn - Linear Regression Model Python for Machine Learning - scikit-learn - Logistic Regression Model Python for Machine Learning - scikit-learn - K Nearest Neighbors Python for Machine Learning - scikit-learn - Decision Tree and Random Forests Python for Machine Learning - scikit-learn -Support Vector Machines (SVMs) Python for Machine Learning - scikit-learn - K Means Clustering Python for Machine Learning - scikit-learn - Principal Component Analysis (PCA) Recommender Systems with Python - (Additional Topic) Python for Natural Language Processing (NLP) - NLTK - (Additional Topic) Course 03: Statistical Analysis Module 01: The Realm of Statistics Module 02: Basic Statistical Terms Module 03: The Center of the Data Module 04: Data Variability Module 05: Binomial and Normal Distributions Module 06: Introduction to Probability Module 07: Estimates and Intervals Module 08: Hypothesis Testing Module 09: Regression Analysis Module 10: Algorithms, Analytics and Predictions Module 11: Learning From Experience: The Bayesian Way Module 12: Doing Statistics: The Wrong Way Module 13: How We Can Do Statistics Better Course 04: SQL NoSQL Big Data and Hadoop Module 01: Introduction Module 02: Relational Database Systems Module 03: Database Classification Module 04: Key-Value Store Module 05: Document-Oriented Databases Module 06: Search Engines Module 07: Wide Column Store Module 08: Time Series Databases Module 09: Graph Databases Module 10: Hadoop Platform Module 11: Big Data SQL Engines Module 12: Distributed Commit Log Module 13: Summary Course 05: Complete Microsoft Power BI 2021 Module 01: Introduction Module 02: Preparing our Project Module 03: Data Transformation - The Query Editor Module 04: Data Transformation - Advanced Module 05: Creating a Data Model Module 06: Data Visualization Module 07: Power BI & Python Module 08: Storytelling with Data Module 09: DAX - The Essentials Module 10: DAX - The CALCULATE function Module 11: Power BI Service - Power BI Cloud Module 12: Row-Level Security Module 13: More data sources Module 14: Next steps to improve & stay up to date Course 06: Data Analysis in Excel Level 3 Course Modifying a Worksheet Working with Lists Analyzing Data Visualizing Data with Charts Using PivotTables and PivotCharts Working with Multiple Worksheets and Workbooks Using Lookup Functions and Formula Auditing Automating Workbook Functionality Creating Sparklines and Mapping Data Forecasting Data Course 07: Data Analytics with Tableau Module 01: Introduction to the Course Module 02: Project 1: Discount Mart (Sales and Profit Analytics) Module 03: Project 2: Green Destinations (HR Analytics) Module 04: Project 3: Superstore (Sales Agent Tracker) Module 05: Northwind Trade (Shipping Analytics) Module 06: Project 5: Tesla (Stock Price Analytics) Module 07: Bonus: Introduction to Database Concepts Module 08: Tableau Stories Course 08: Basic Google Data Studio Module 01: Introduction to GDS Module 02: Data Visualization Module 03: Geo-visualization Module 04: A Socio-Economic Case Study Course 09: Business Analytics Module 01: What is business analysis? Module 02: Strategy analysis Module 03: Collaboration Module 04: Requirements analysis and Design definition Module 05: Requirements lifecycle management Module 06: Solution quality Module 07: Stakeholder management Module 08: BA Governance Module 09: Legal notes and Copyright information Course 10: Complete Introduction to Business Data Analysis Level 3 Module 1: Statistics Fundamentals Module 2: Data Analysis Module 3: Probability Module 4: Random Variables and Discrete Distributions Module 5: Continuous Distributions Module 6: Sampling Distributions Module 7: Confidence Interval Module 8: Hypothesis Testing with One Sample Module 9: Hypothesis Testing with Two Samples Module 10: The Chi-Square Distribution Module 11: F Distribution and One-Way ANOVA Module 12: Correlation analysis Module 13: Simple Linear Regression Analysis Course 11: Business Intelligence and Data Mining Masterclass Module 01: What is Business Intelligence? Module 02: Starting Case in understanding BI needs in diff phase of business Module 03: Decision Making Process and Need of IT systems Module 04: Problem Structure and Decision Support System Module 05: Introduction to BI Applications Module 06: Dashboard presentation systems Module 07: Different Types of Charts used in 131 Dashboards Module 08: Good Dashboard and BSC Module 09: Examples of Bad Dashboards 1 Module 10: Examples of Bad Dashboards 2 And much more... Course 12: Research Methods in Business Section 01: Applied Project & Research Methods in Business Section 02: Writing a Purpose / Quantitative and Qualitative Research Approaches Section 03: Mixed Method Research Approaches, Ethical Considerations & Writing Effectively Written Methodology Part 3 !@@ Section 04: Writing Data Collection Tools, Qualitative & Quantitative Data Analysis Section 05: Comparing Findings to Literature and Writing the Final Paper Course 13: Computer Science: Graph Theory Algorithms Module 00: Promo Module 01: Introduction Module 02: Common Problem Module 03: Depth First Search Module 04: Breadth First Search Module 05: Breadth First Search Shortest Path on a Grid And much more... Course 14: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations CPD 165 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Data Analysis and Data Science bundle. Requirements Our Data Analysis and Data Science course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Data Analysis and Data Science expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Introduction to Data Analysis) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Introduction to Data Analysis) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Managing and Leading Projects Across Organizational Boundaries - Achieving Project Success in Complex Environments Through Collaborative Skills: On-Demand Significant projects today are performed by teams of people from multiple organization units and, often, multiple companies. When project managers, team leaders or technical professionals seek collaborative relationships across organizational boundaries, they often encounter a daunting array of challenges. These challenges must be dealt with effectively across business, political, team, interpersonal and personal levels to successfully meet project objectives. The goal of this course is to provide participants with a framework for improving project performance by successfully navigating through the turbulence of organizational cultures. What You Will Learn You'll learn how to: Assess an organizational culture's challenges and adapt your interpersonal skills and political acumen to meet them Apply basic tools and techniques for building relationships and gaining influence across organizational boundaries Plan a tailored, systematic approach for gaining support, resources and collaboration from individuals in organizations where you have no formal influence Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Overview of key course concepts Managing and leading: the balance and evolution Managing and leading projects versus ongoing work Organizations defined and a project manager's outlook across the structures The Path to Competency in Managing and Leading Projects Across Organizational Boundaries (MLPAOB) Organizational Cultures and Behaviors Overview of organizational culture and behaviors Organizations and change Organizational grassroots changes Political Acumen Overview of role and impact of political acumen Role of politics in organizations Political behaviors How to improve your political acumen skills Building Relationships Strategies for building relationships Balance emotion with reason "Try to understand" Inquire, consult and listen Reliability and building trust Gaining Influence Overview of gaining influence Step 1: Determine influence needs Step 2: Assess influence assets Step 3: Plan approach Step 4: Implement plan Step 5: Manage progress Planning and Implementing Your Approach Overview of Implementation Approach and Continuous Improvement (IA&CI) Enhancing Primary MLPAOB skills through: Identifying and sampling auxiliary MLPAO skills Practicing MLPAOB skills Self-reflection: developing a personal action plan (optional - time permitting) Summary What did we learn, and how can we implement this in our work environments?

Lean Tools and Processes: How to Use Them in Your Business This presentation provides an overview of the most common, traditional Lean tools and methods that can be applied to any business -- from the shop floor to the back office, and from retail businesses to service industries. Topics covered will include Standard Work, 5S, Error Proofing, and others. The required culture change within a company and adoption of a "Lean Mindset" will also be discussed. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Getting Started The objective of the OTHM Level 5 Extended Diploma in Tourism and Hospitality Management qualification is to offer learners a specialised program of study that provides in-depth knowledge and understanding of key aspects within the tourism and hospitality sector. This qualification is designed for individuals looking to enhance their knowledge and acquire a recognised qualification in tourism and hospitality. Key features of OTHM Level 5 Extended Diploma qualifications include: - A stimulating and challenging curriculum that engages and informs learners. - The opportunity for learners to acquire essential subject knowledge required for further study or employment. - A structured program with a core of Level 4 units that builds on knowledge in Level 5 units. - Updated content that aligns closely with the needs of employers and higher education institutions. - Assessments that evaluate cognitive skills as well as affective and applied skills, providing a comprehensive evaluation of learners' abilities. Key Benefits Understand critical thinking skills. Gain the capability to assess the external environment in which tourism and hospitality enterprises function. Understand the components of the marketing mix. Understand the principles of sustainable tourism. Understand the factors influencing consumer demand in the tourism and hospitality industry. Understand the significance of operations management in the context of tourism and hospitality.   Key Highlights Are you worried about the recent changes in the Tourism sector? Then, OTHM Level 5 Extended Diploma in Tourism and Hospitality Management is the ideal starting point for your career journey. The course will ensure access to the first-class education needed to achieve your goals and dreams and maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience.   Career Pathways After completing a Level 5 Extended Diploma in Tourism and Hospitality Management, individuals can explore various career opportunities in the legal field and related professions. Here are some potential career paths:  Hotel Management, with an average salary of £46,249 per year Event Management, with an average salary of £38,360 per year Tourism marketing, with an average salary of £36,823 per year Hospitality Consulting, with an average salary of £25,000 per year About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Assignment-based assessment (Formative and Summative) No exam Entry Requirements These qualifications are intended for learners typically 18 years and older. Learners' entry profiles are expected to encompass at least one of the following criteria:  A relevant Level 3 Diploma qualification or its equivalent credential. Completion of GCE Advanced level courses in 2 subjects or an equivalent qualification. Mature learners aged over 21 with pertinent management experience (prior experience verification required from the delivery centre before registration) International students whose first language is not English must score 5.5 or above in IELTS (International English Language Testing System). Progression Successful completion of the OTHM Level 5 Extended Diploma in Tourism and Hospitality Management provides learners the opportunity to: Option for OTHM Level 6 Extended Diploma in Tourism and Hospitality Management or Learners may be eligible to gain direct entry into the final year of a three-year UK Bachelor's degree. Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance their knowledge and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is completed with at least 37 credits Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- ACADEMIC WRITING AND RESEARCH SKILLS Reference No : H/650/1099 Credit : 20 || TQT : 200 The objective of this unit is to facilitate the exploration of essential topics integral to the academic research and writing process, enabling learners to attain higher levels of success and recognition in their studies. UNIT2- BUSINESS ENVIRONMENT FOR TOURISM AND HOSPITALITY Reference No : A/650/1159 Credit : 20 || TQT : 200 This unit aims to equip learners with an understanding of the roles and distinguishing features of both public and private sector organisations operating within the tourism and hospitality industry. Additionally, it addresses the potential challenges that these organisations may encounter. UNIT3- SERVICES MARKETING IN TOURISM AND HOSPITALITY Reference No : T/650/1157 Credit : 20 || TQT : 200 Introduce learners to the role of services marketing techniques in the context of customer service within the tourism and hospitality industry. UNIT4- SUSTAINABILITY IN TOURISM AND HOSPITALITY Reference No : Y/650/1158 Credit : 20 || TQT : 200 This unit aims to enhance learners' comprehension of sustainability principles relevant to managerial positions in the tourism and hospitality industry. UNIT5- EVENTS MANAGEMENT Reference No : H/650/1160 Credit : 20 || TQT : 200 This unit aims to help learners comprehend various events associated with the tourism and hospitality industry. UNIT6- THE DEVELOPMENT OF THE TOURISM AND HOSPITALITY INDUSTRY Reference No : J/650/1161 Credit : 20 || TQT : 200 This unit aims to equip learners with an understanding of the primary factors that shape the evolution of the tourism and hospitality industry. Learners will also develop the capacity to assess the elements impacting industry demand and gain knowledge of the interconnections between businesses in this sector. UNIT7- DIGITAL MARKETING MANAGEMENT FOR TOURISM AND HOSPITALITY Reference No : K/650/1162 Credit : 20 || TQT : 200 This unit aims to understand the significance of digital marketing in managing marketing for the tourism and hospitality sectors. UNIT8- OPERATIONS MANAGEMENT Reference No : J/650/1206 Credit : 20 || TQT : 200 Understand the key aspects of operations management in the tourism and hospitality industry, emphasising systems, processes, project management, and quality management. UNIT9- MANAGEMENT ACCOUNTING Reference No : K/650/1207 Credit : 20 || TQT : 200 This unit aims to equip learners with a foundational understanding of financial accounting and financial management principles within the tourism and hospitality industry. Learners will gain the knowledge and skills needed to create, analyse, and adjust financial statements and develop budgets. UNIT10- MANAGEMENT OF HUMAN RESOURCES Reference No : H/650/1151 Credit : 20 || TQT : 200 This unit will familiarise learners with essential human resource management principles and concepts. This knowledge will enable them to contribute to sustainable people management practices by understanding the purpose and scope of the human resource management function. UNIT11- CUSTOMER RELATIONSHIP MANAGEMENT Reference No : L/650/1208 Credit : 20 || TQT : 200 This unit aims to impart comprehensive knowledge about effectively managing customer relations and customer service within the tourism and hospitality industry. It is designed for supervisory and managerial staff to equip them with the skills needed to assist their teams in delivering exceptional customer service in their work environments. UNIT12- CONTEMPORARY ISSUES IN TOURISM AND HOSPITALITY Reference No : M/650/1209 Credit : 20 || TQT : 200 This unit aims to enhance learners' capabilities in comprehending the challenges and evolving patterns that influence tourism and hospitality organisations. Additionally, learners will gain insight into how the industry adapts to change and the consequences of trends and issues that instigate change. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.