2460 Business courses in Loughton delivered Live Online

This half-day workshop delivered face-to-face or online is designed for anyone in your organisation that wants to become a Neurodiversity Champion - someone who wants to educate and change the way that Neurodiversity is viewed in the workplace.

The Art of Negotiation (Virtual) Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What You Will Learn You'll learn how to: Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships o Elicitation (requirements gathering) o Communication and active listening o Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies o Traditional versus Progressive o Hard - Soft - Principled o Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations o Common pitfalls to avoid o The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

Duration 3 Days 18 CPD hours This course is intended for This course is intended for a programmer or web developer who is new to mobile app development in iOS. The student has experience using a computer running Mac OS X and developing applications or websites using object-oriented programming languages and tools, but may not have experience using the languages and tools specific to the iOS development environment. Overview In this course, you will develop, test, and package applications for devices that run the iOS operating system, including iPad and iPhone. You will: •Use Xcode to create and run an iOS application. •Write Objective-C code to enable iOS app user interface elements to interact with users. •Identify and describe common iOS design patterns and user interface standards. •Lay out and program apps to provide navigation among multiple views. •Access data from various locations, including app resources, user preferences, private app storage, and web services. •Enable an app to present graphics and multimedia. •Enable an app to interact well with other apps, the iOS system, and the mobile device it runs on. •Debug an app and implement runtime error handling. •Prepare an app for release, including configuration to support internationalization, and to run on multiple devices and different screen dimensions. This Logical Operations courseware is no longer available on the LO Store, but can be purchased by phone orderIn this course, students will learn how to develop and publish iOS apps, focusing on developing business apps for iPhones and iPads. Using Xcode to Develop an iOS App Set Up and Configure Xcode Create an App Project Create a User Interface Run an App in Simulator Programming in the iOS Development Environment Write Code to Handle User Interaction Organize and Maintain Code Use Predefined Classes Identifying Design Requirements for iOS Apps Design an App to Meet User Expectations iOS Design Patterns and Templates Implementing Multiple View Navigation Create an iOS App with Multiple Views Add a Custom View Controller Class Show Temporary Views Working with Data Select an Appropriate Data Storage Approach Load App Data from Property Lists Access Web Data and Services Store and Retrieve Preferences Working with Graphics and Media Load Graphic Images Draw Graphics Through Code Add Animation Effects Integrating with the App Ecosystem Manage App State Changes Map a Location Support Multiple Devices and Orientations Making Code More Robust and Maintainable Debug an App in Xcode Write Code to Handle Runtime Errors Finalizing an App Enable an App to Support Multiple Languages Prepare an App for Release

Any successful business manager will tell you that you never get the deal you deserve - you always get the deal you negotiate! This two-day workshop includes recent research and practical techniques from the Harvard Business School Negotiation Project and provides a unique opportunity to learn and practice these skills in a safe environment using up to date materials and life-like practice negotiation case studies. This course will help participants to: Understand the basics of negotiation Develop negotiating skills Increase their business acumen Develop their communication skills Learn the models, techniques and tools for an effective negotiation Identify the barriers to agreements Close the deal 1 What is negotiation? Key skills for negotiation Types of negotiation Win-lose negotiations versus Win-win negotiations Wise agreements and Principled Negotiation 2 Four key negotiating concepts BATNA - Best alternative to negotiated agreement Setting your reservation price ZOPA - Zone of possible agreement Creating and trading value 3 Business acumen Understanding pricing, gross margins and profit Knowing the key points on which to negotiate 4 A Four Phase Model for negotiation Nine steps to successful planning Discussing a deal - creating and claiming value Making and framing proposals Bargaining for the winning deal 5 Effective communication Effective questioning Active listening skills Understanding and interpreting body language Barriers to effective communication 6 Understanding influence and persuasion Influencing strategies Ten proven ways to influence people Six universal methods of persuasion Understanding why people do business with other people 7 Negotiating tactics Tactics for win-lose negotiations Tactics for win-win negotiations Effective team negotiating Understanding and using powerv What do you do when the other side has more power? 8 Barriers to agreement Common barriers to agreement The Negotiators Dilemma Dealing with die-hard negotiators Dealing with lack of trust 9 Potential barriers to cross-border agreements Understanding business methods and practice in other cultures Figuring out who has the power and who makes decisions Recognising and dealing with cultural differences What's OK here might not be OK there 10 Closing the deal Four steps to closing the winning deal

Our Team Leader Programme is designed specifically for new & existing Team Leads & Managers in Healthcare, such as General Practice, Primary & Secondary Care. This programme gives delegates the opportunity to spend time with peers, gain new tools & techniques that enable them to develop & support their team effectively. Building confidence to be able to have more proactive & challenging conversations with team members, supporting managers and reducing escalation.

Expand your Excel knowledge and learn how to structure and analyse large data sets.

Leading People through Change: In-House Training Research shows that 70% of change initiatives fail in large organizations. The largest factor contributing to this failure rate is leadership - the inability to plan and lead people through change. In many change situations, tremendous focus is put on strategy, processes, and systems, while the issue of changing people's behavior is assumed it will 'just happen'. In this interactive course, you will learn why the people side of change is crucial. We will begin by understanding why and how people resist change, and how important it is to become strong and effective change champions. Next, we will focus on critical change management practices - creating our vision of the future state, planning for acceptance in our change audience and stakeholders, mitigating threats, and capitalizing on opportunities. We will use metrics to plan, show progress, and confirm success. Lastly, we will focus on the need to reinforce and sustain change, and to prevent relapse to old ways and methods. What you will Learn At the end of this program, you will be able to: Realize the nature of change and describe how resistance manifests in people Compare prevalent change models and categorize their similarities Identify and rate the skills, traits, and behaviors of effective change champions Envision the future state and assess stakeholders Plan for change communication, training, and risks Evaluate change effectiveness using feedback and metrics Develop reinforcement practices for benefits and communication Foundation Concepts What is Change? Resistance to Change Common Change Management Theories Becoming a Change Champion Plan Envisioning the future state Planning for people Change management plan Do Change communication Training Piloting Risks Study Feedback Metrics Variance analysis Act Benefits realization Change sustainment Reinforcement messaging and communications

Qualification Number 603/5253/X Minimum entry age 19 Guided Learning Hours 90 What does this qualification cover? This qualification will enable learners to understand and implement lean organisation techniques, business improvement tools and techniques and to work effectively in a business team. What are the entry requirements? There are no specific recommended prior learning requirements for this qualification. How is this qualification structured? The qualification is made up of three mandatory units: • Unit 1 Working in teams • Unit 2 Business improvement tools and techniques • Unit 3 Lean organisation techniques How is it assessed? This qualification is assessed via an internally assessed and externally verified portfolio of evidence. Funding for our qualifications This qualification is available fully funded under the Adult Education Budget funding stream and is free to the candidate.

Getting Started The MBA in Educational Leadership and Management programme is a dynamic educational offering that aims to equip future educational leaders with essential skills. This programme is designed for individuals with a Postgraduate (Level 7) Diploma in Educational Management and Leadership or equivalent. This programme places a strong emphasis on effective leadership, educational policy, and management within a variety of educational settings. Graduates from this programme emerge well-prepared to take on leadership roles within academic institutions and drive positive changes in the field of education. The MBA in Educational Leadership and Management empower educators and education professionals with advanced knowledge and skills in leadership and management. This programme presents an excellent opportunity for individuals with a relevant postgraduate diploma or an equivalent qualification to "top up" their credentials to earn a full MBA degree. Throughout this programme, students engage deeply with the intricacies of educational leadership and management, gaining valuable insights into the latest theories, practices, and strategies relevant to the educational sector. The curriculum strongly focuses on critical areas such as leadership theory, organisational management, policy development, and educational change management. The programme provides students with the tools needed to address the complex challenges that educational organisations face today, ultimately enhancing the quality of education. This MBA in Educational Leadership and Management enhances career prospects and actively contributes to improving educational systems. The MBA in Educational Leadership and Management Top Up is awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. About Awarding Body Anglia Ruskin University began in 1858 as the Cambridge School of Art founded by William Beaumont. It was then merged with the Cambridge shire College of Arts and Technology and the Essex Institute of Higher Education and was renamed Anglia Polytechnic. It was then given university status in 1992 and renamed Anglia Ruskin University in 2005. The university has campuses in the UK (Cambridge, Chelmsford, London and Peterborough), as well as they are partnered with institutions around the world including Berlin, Budapest, Trinidad, Singapore and Kuala Lumpur. Assessment Assignments and Project No examinations Entry Requirements Applicant with significant years of experience despite not having formal qualifications. The criteria for admission will be through an interview for those who can demonstrate the skills to cope with the demands of the course. A good command of English (IELTS 6.0 or equivalent). A Postgraduate (Level 7) Diploma in Educational Management and Leadership or equivalent. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure MBA in Educational Leadership and Management Top-Up Programme Structure Developing Effective Management Systems Dissertation (Major Project) Delivery Methods The MBA in Educational Leadership and Management Top Up is awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution