Public Speaking 1 Day Training in Luton
Public Speaking 1 Day Training in Dunfermline
Public Speaking 1 Day Training in Cambridge
Overview By the end of the course, delegates will have: Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour
Overview By the end of the course, delegates will have: Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour
The University Foundation Programme (UFP) is a one-year intensive course that prepares both British and international students to attend top UK universities.
Data Ethics for Business Professionals is designed for individuals who are seeking to demonstrate an understanding of the ethical uses of data in business settings.
The ability to identify and respond to changing trends is a hallmark of a successful business. Whether those trends are related to customers and sales, or to regulatory and industry standards, businesses are wise to keep track of the variables that can affect the bottom line. In today's business landscape, data comes from numerous sources and in diverse forms.
Target Audience Managers, team leaders and entrepreneurs seeking to enhance their financial literacy and better align their work with the organisation's strategic financial goals. Duration 2 Days Course Overview Business acumen is all about understanding the financial implications of the actions, market dynamics, and operational efficiencies that contribute to an organisation’s success. This course covers essential financial literacy and emphasises the importance of evaluating the relative financial value of projects, initiatives, and everyday work. Participants will learn how to align their efforts with the organisation's financial goals and better communicate the impact of their work. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes Explain the fundamental principles of business finance, including CapEx and OpEx. Evaluate and articulate the relative financial value of projects and initiatives. Interpret financial statements and use financial metrics to inform decision-making. Align work activities with organisational financial goals to maximise impact. Communicate the financial value and strategic impact of work to stakeholders effectively.