650 Business Strategy courses delivered Online

The market for professional services is becoming increasingly competitive, with some firms and individuals becoming very effective at winning new work, leaving others lagging way behind. Given the choice between spending time on client work and business development work, we all tend to choose that which we feel to be easier, more attractive and more aligned with our image of ourselves. We stay within our comfort zones, we focus on client work, and we only resort to business development work when we have to, which can also lead to 'feast or famine' syndrome. The programme will help participants: Understand the professional business development approach and the style that is appropriate for their business and their clients Follow a process to guide their conversations and business development meetings Prepare thoroughly for a business development meeting/contact with a client to ensure they use their time efficiently and maximise results Create a great first impression and professional opening to a conversation Ask open questions and listen effectively in order to spot opportunities, understand needs and progress the opportunity Identify and understand buying and decision-making processes and criteria Skilfully and confidently handle questions and objections Sell the benefits of their services and approach over those of their competitors Progress the sale by agreeing next steps and gaining commitment appropriately 1 Introduction Aims and objectives of the programme Personal introductions and objectives Workshop overview 2 An introduction to business development and selling for professionals What is selling? Who are you selling to? The buying experience What clients want The four-step business development process The business development cycle and pipeline management Upselling and cross-selling as well as winning new clients 3 Networking and generating leads What is networking? Networking objectives It's not what you know but who you know Asking for referrals and introductions Making appointments from networking activity 4 Opening the sales relationship/sales meeting What potential customers are thinking Judging first impressions Creating positive first impressions Building rapport and creating interest and impact Earning the right 5 Core communication skills for professional selling Overcoming barriers to listening The art of listening Questioning refresher Types of questions Questioning funnel 6 Understanding and identifying needs and opportunities Identifying the questions to ask to identify needs and opportunities Questions to move us through the buying and selling process Understanding their buying processes Asking questions that position you as a 'trusted adviser' The questions that give you a competitive advantage Knowing when you have asked enough questions 7 Introducing solutions Tailoring your 'pitch' to the client Speaking the client's language Using features and benefits Applying the benefit cycle 8 Handling objections and concerns Identifying the typical objections and concerns Understanding why clients raise objections and concerns Following a structure for handling objections Handling the price objection 9 Gaining commitment Knowing when to close The art of checking Recognising buying signals Small c and big C 10 Putting it all together Personal learning summary and action plans

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Leading Corporate Transformation - Navigating Uncertain Waters Leading a corporate transformation project critical to a company's future success is a challenge in itself - and even more so during a global health and economic crisis. Success will come from building and enabling a high performing team, keeping them focused and adapting to the continuously evolving environment. We will look at lessons learned from a compelling case: the creation of a new global headquarters for a Fortune 500 company, involving mass hiring and relocation, new ways of working and culture change. Key Takeaways: The power of a high-performing project team Compassionate leadership - Building trust builds bridges when leading remote teams Focusing on outcomes and smart communication makes a difference

Certificate in Waste Management Level 1 Delve into the foundations of Waste Management, from planning and implementation to understanding the economic and social impacts, policies, and regulations. Stay updated with the latest in the field, exploring emerging technologies for effective waste management solutions. Learning Outcomes: Define the key concepts and principles of Waste Management. Plan and implement effective strategies for Waste Management. Analyze the relationship between Climate and waste management practices. Evaluate the economic and social impacts of various Waste Management approaches. Examine current Policies and Regulations in the field of waste management and explore emerging technologies. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Certificate in Waste Management Level 1 Course Syllabus Basics Waste Management: Gain a foundational understanding of waste management as a critical aspect of environmental sustainability. Explore the significance of proper waste disposal and its impact on communities and ecosystems. Planning of Waste Management: Learn the strategies and techniques involved in planning and executing effective waste management programs. Understand how to assess waste generation, collection, transportation, and disposal methods. Climate and Waste Management: Explore the connection between waste management practices and their influence on climate change. Discover sustainable approaches to waste reduction and mitigation of environmental impacts. Social Impacts of Waste Management: Delve into the economic and social dimensions of waste management. Analyze the costs and benefits associated with waste disposal methods and their effects on communities and industries. Policies in Waste Management: Understand the legal framework governing waste management. Learn about local, national, and international policies, regulations, and standards that guide waste disposal practices. Technologies in Waste Management: Stay up-to-date with the latest innovations and technologies in waste management. Explore cutting-edge solutions for waste reduction, recycling, and sustainable waste disposal.

Master the critical domain of Know Your Client (KYC) practices with this in-depth course. Gain a comprehensive understanding of KYC regulations, client due diligence, anti-money laundering, and more. Elevate your compliance acumen and set a new standard in client onboarding and risk assessment.

Level 2, 4 & 5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Level 2, 5 & 7 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

The need for key staff to have commercial skills is paramount, as the public sector is increasingly opened up as a commercial market, in which organisations compete against each other and the private sector for contracts. Generating additional income and being commercially aware is vital for this to be a success, and is what many public sector organisations are looking to do. This programme will help you: See commercial awareness as not just another skill-set, but as a different mind-set Use a variety of tried-and-tested commercial, analytical decision-making techniques and tools Define your commercial objectives Develop a strategic focus Start looking at service clients as market segments Analyse, in a competitive context, your service offering Plan a commercial strategy, prepare for its implementation and see it through to execution 1 What is commercial thinking? Understand what it means to be a commercial thinker Identifying commercial opportunities often involves not only a different skill set but also a different mindset; looking at the services that you provide 2 Defining strategic commercial objectives Defining your key commercial objectives Prioritising your strategic objectives Two key strategic planning tools:Resource and Competency MatrixPESTLE How to apply these tools to your particular situation 3 Developing a strategic focus Decision-making on how to compete in the markets identified by your strategic objectives requires a strategic focus Developing strategic focus A tool for helping you to make those decisions: using the Ansoff Matrix 4 Defining customer targets How to think more commercially by understanding who all your customers are and how they differ from each other how to apply the principles to your areas to identify the type of customers you have and their key characteristics - Customer segmentation Who are your customers? How do their needs vary? - Scenarios 5 The competitive market place Understanding the competitive forces at play Different types of competition Analysing your competitive environment using Porter's 5 Forces model 6 Meeting stakeholder expectations Two simple models to help you identify the key stakeholders who could influence your commercial environment How to use your stakeholders to help you achieve your commercial objectives 7 Implementation - systems, structures and processes Effective commercial activity involves working with others to implement ideas and strategies What do you need to have in place before you implement your commercial strategy? How to health-check your organisation prior to implementation using the McKinsey 7S framework 8 Implementation - people and culture A good commercial strategy only works if the people involved buy in to the ideas and if the culture of the organisation is conducive to the effective implementation How the latest thinking in behavioural economics can help you develop your culture and people to work commercially 9 Tools and checklists Be more commercial within your sphere of influence using a commercial checklist to help you Using the checklist as a benchmark against the most commercially aware organisations Using the checklist as a health check - both corporately and individually

Overview The objective of this course is to equip professionals with comprehensive knowledge and practical skills in WEB 3 technologies and crypto assets. Participants will gain a deep understanding of the underlying principles of blockchain, the operational mechanics of cryptocurrencies, the potential impact of these technologies on the banking sector and the latest trends. Who the course is for Consultants Analysts Managers C-Level executives People in need of knowledge to develop a blockchain strategy People working with blockchain projects Regulators Course Content To learn more about the day by day course content please request a brochure To learn more about schedule, pricing & delivery options, book a meeting with a course specialist now

Office Skills & Administration (Office Management) Training for Receptionist & Executive PA Enhance your communication, time management, and problem solving skills with our Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course! Are you willing to lead the managerial function in an organisation? Our Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course is a comprehensive program for you to enhance your knowledge and skills in this field. The Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course is divided into 13 modules, each of which focuses on a distinct management topic. The Foundations of Office Administration and the Basics of Microsoft Office Skills are covered in order in the Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. You will learn about mail services, shipment information, and quality maintenance from our Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. This Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course module will show you how to manage risks and challenges that you may encounter in your professional life. You will also learn business strategy, etiquette rule-making, and marketing technology in this Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. You could look into a variety of job options after completing the Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. Don't pass up this chance to make an investment in your future. Enroll in the Office Management and Administration course right away to begin your successful learning journey. Learning Outcomes Know about the fundamentals of Office Administration. Recognize the opportunities in Office Administration. Learn about the requirements, duties and responsibilities of Office Administration. Get knowledge about how to develop effective skills for office management and administration and how to become a great office administrator. Get an overview of shipping and mail services in the UK. Learn about royal mail services and the alternatives to royal mail. Understand the ways to create effective plans and schedules and Work Breakdown Structure (WBS)in project management. Get the ultimate guide to project planning. Recognize the importance and processes of risk management. Acknowledge effective techniques and skills to develop business writing skills. Know about business document structure, meaning and the importance of editing and Proofreading. Get an overview of time management. Learn about the basics of Microsoft Office Skills and the key benefits of using Microsoft Office Skills. Main Course: Level 5 Office Management and Administration Free Courses are including with this Office Skills & Administration (Office Management) Training for Receptionist & PA Course Along with The Level 5 Office Management and Administration Course, We Offer a free Diploma in Medical Receptionist and Secretary Course Along with The Level 5 Office Management and Administration Course, We Offer a free Executive Secretary & PA Training Course Special Offers of this Office Skills & Administration (Office Management) Training for Receptionist & PA Course This Office Skills & Administration (Office Management) Training for Receptionist & PA Course includes a FREE PDF Certificate. Lifetime access to this Office Skills & Administration (Office Management) Training for Receptionist & PA Course Instant access to this Office Skills & Administration (Office Management) Training for Receptionist & PA Course Get FREE Tutor Support to this Office Skills & Administration (Office Management) Training for Receptionist & PA Course Office Skills & Administration (Office Management) Training for Receptionist & Executive PA The Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course will help you better understand Job Search and Interview Skills and other important topics. You will have learned all of the necessary skills and knowledge to be successful in this sector after completing the Office Administration and Management course. The office management and administration course will help you better understand Job Search and Interview Skills and its key areas. You will have achieved all of the necessary skills and knowledge to be successful in this industry by completing an Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. Who is this course for? Office Skills & Administration (Office Management) Training for Receptionist & Executive PA For individuals hoping to get a head start or who want to become future professionals in this Office Management and Administration field, the Office Management and Administration course is perfect. This Office Management and Administration course has been created to strengthen your CV and increase your competence. Requirements Office Skills & Administration (Office Management) Training for Receptionist & Executive PA To enrol in this Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate Course, students must fulfil the following requirements. To join in our Course, you must have a strong command of the English language. To successfully complete our Course, you must be vivacious and self driven. To complete our Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Course. Career path Office Skills & Administration (Office Management) Training for Receptionist & Executive PA You will be able to grasp your abilities for a career in the appropriate employment field, such as: Office Management Assistant, Officer, or Office Management and Administration, after completing the Office Management and Administration course.