114 Business Relationship Management (BRM) courses delivered Online

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. Overview In this course, you will explore the background and techniques of customer interactions. You will: ?Describe the benefits of customer service, identify internal customers, identify the benefits to you of giving good customer service, and identify how you can help your company to excel. ?Identify the major trends in customer service today and the combination of criteria required for customer satisfaction. ?Identify the benefits of bringing respect, emotional support, and a personal touch to customer interactions, and apply the personal touch to customer interactions. ?Identify the six categories of face-to-face communication, the critical success factors in face-to-face communication, and the benefits of actively listening to your customers. ?Identify remote customer service communication channels and apply remote customer service best practices. ?Identify guidelines for handling unreasonable customers, explore ways to handle angry customers, and identify guidelines for handling unhelpful colleagues. ?Take action to increase the loyalty of the customers you serve. You will also identify guidelines for dealing with moments of truth, identify the benefits of customer complaints, identify the steps in the service recovery process, and analyze the moments of truth in a real-life situation. As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions. Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company?s bottom line and make a customer?s life a little easier. 1 - Understanding Customer Service Describe Customer Service Benefits Recognize the Importance of Internal Customer Service Identify How Customer Service Benefits You Excel with Customer Service 2 - Identifying How Customers Define the Success of Your Company Recognize Trends in Customer Service Identify Criteria for Customer Satisfaction 3 - Increasing Customer Satisfaction Identify Characteristics of the Personal Touch Create Lasting Positive Impressions on Your Customers 4 - Providing Face-to-Face Customer Service Identify Categories of Face-to-Face Contact Understand the Critical Success Factors in Face-to-Face Customer Service Identify the Characteristics of Active Listening 5 - Providing Remote Customer Service Identify Remote Customer Service Communication Channels Apply Remote Customer Service Best Practices 6 - Engaging Difficult Customers Serve Difficult Customers Manage Angry Customers Deal with Difficult or Unhelpful Colleagues 7 - Increasing Customer Loyalty Optimize Moments of Truth Recognize the Value of Customer Complaints Identify the Stages of the Service Recovery Process

Boost your customer service, administrative, and back-office skills by getting certified in KYC and CDD by AGRC! This certificate will provide you with the tools and knowledge required to become an invaluable member of any institution’s client onboarding and customer retention process.

24-Hour Flash Sale! Prices Reduced Like Never Before!! Stakeholder Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Stakeholders have the power to be either a threat or a benefit to an organisation. It's about maintaining relationships between an organisation and its stakeholders. Effective stakeholder management is critical to project success. According to the Project Management Institute (PMI), amongst those organisations considered to be highly effective communicators, 80% of projects meet original goals, 71% deliver projects on time and 76% are within budget. So take a step towards becoming a reliable communicator in the field of finance with this ultimate Stakeholder Management Bundle! Transform yourself into a master of influence and strategy for Stakeholder Management. This is a specially designed course covering everything from Strategic Management to advanced Financial Modelling and Cross-cultural Communication. This comprehensive suite of courses provides the skills to effectively manage and influence diverse groups and drive successful outcomes. Whether it's navigating Corporate Strategies, mastering Agile Methodologies, or crafting Impactful Marketing Plans, you'll gain the expertise to thrive in high-stakes environments. Courses Are Included in this Stakeholder Management Bundle: Course 01: Stakeholder Management: Tools and Strategies Course 02: Strategic Management and Leadership Development Course 03: Governance and Risk Management: Navigating Corporate Strategies Course 04: Strategic Planning and Analysis for Marketing Course 05: Corporate Relationship Goals for Success Course 06: Corporate Social Responsibility Diploma Course 07: Public Speaking: Presentations like a Boss Course 08: Diploma in Workplace Professionalism Course 09: Negotiation Skills Course 10: Raise Money and Valuation for Business Course 11: Credit Control Course 12: Learn to Read, Analyse and Understand Annual Reports Course 13: Financial Analysis for Finance Reports Course 14: Financial Modelling Using Excel Course 15: Microsoft Excel Complete Course Course 16: Craft Excel Pivot Tables for Data Reporting Course 17: Internal Audit Analyst Training Course 18: Internal Compliance Auditor Course 19: Budget & Forecast Course 20: Purchase & Procurement Course 21: Merchandising Course 22: Sales Manager Management Course 23: Marketing Course 24: Ecommerce Marketing Course 25: Agile Scrum Master Certification Course 26: Six Sigma Green Belt Diploma Course 27: Lean Leadership, Culture and Management - Online Diploma Course 28: Cross-Cultural Awareness Training Diploma Certificate Course 29: Human Resources Management Course 30: Project Management Course 31: Talent Management & Employee Retention Techniques Course 32: Motivational Mentorship: Inspiring Personal and Professional Growth Course 33: Employee Training Responsibilities: Effective Training Management Course 34: Employee Hiring and Termination Training Course 35: UK Employment Law Course 36: Performance Management Course 37: Team Management Course 38: Change Management Course 39: Middle Manager Management Course 40: Workplace Communication Management Step beyond the conventional and become the strategic mastermind your organisation needs. This bundle isn't just about learning-it's about leading change and crafting a career that stands out. Embrace the journey to becoming a pivotal force in your workplace by enroling in the Stakeholder Management bundle today. Your future as a leader awaits! Learning Outcomes of this Bundle: Master stakeholder identification, engagement, and communication strategies Managing stakeholders effectively in running a project or a business Learning different theories of stakeholder management Building and developing a solid, lasting relationship with the stakeholders Understanding the potential conflicts with stakeholders This Diploma in Stakeholder Management at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer Us? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD QS. Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Stakeholder Management: Tools and Strategies Module 01: Introducing Module 02: Stakeholder Theories Module 03: Stakeholder Mapping Module 04: Building Strong Business Relationships With Stakeholders Module 05: Stakeholder Engagement Module 06: Stakeholder Engagement Through Effective Communication Module 07: Monitoring and Evaluating the Engagement Module 08: Managing Stakeholder Conflict Course 02: Strategic Management and Leadership Development Module 01: Introduction To Strategic Management Business Module 02: Strategy Formulation Module 03: Strategy Implementation Module 04: Evaluation And Control Module 05: Understanding Management And Leadership Module 06: Leadership Theories Module 07: Improving Management And Leadership Performance Course 03: Governance and Risk Management: Navigating Corporate Strategies Module 01: Introduction To Corporate Governance Module 02: Governance Structures And Mechanisms Module 03: Transparency, Disclosure, And Ethics Module 04: Corporate Governance In ESG Module 05: Introduction To Risk Management Module 06: Risk And Types Of Risk Module 07: Risk Management Process Module 08: Compliance And Ethics Module 09: Compliance Audit =========>>>>> And 37 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*40 = £520) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 510 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring business leaders Project managers Financial analysts HR professionals Marketing executives Compliance officers Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Strategic Project Manager: £55,000 - £85,000 Financial Analyst: £35,000 - £60,000 HR Manager: £40,000 - £65,000 Marketing Director: £60,000 - £100,000 Compliance Manager: £50,000 - £75,000 Business Consultant: £50,000 - £90,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Stakeholder Management at QLS Level 4 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

CIEH Level 2 Food Safety in manufacturing. Delivered online (Zoom) by a live tutor. Exam and Certificate fee included in the price.

CPD accredited Level 2 HACCP & Food Safety course. Delivered online (Zoom) by a live tutor. Exam and Certificate fee included in the price.

CIEH Level 2 Foundation HACCP certificate in manufacturing. Delivered online (Zoom) by a live tutor. Exam and Certificate fee included in the price.

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Business Management and Administration bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 33 course mega bundle that will exceed your expectations within your budget. The Business Management and Administration related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Business Management and Administration bundle will help you build a solid foundation to become a proficient worker in the sector. This Business Management and Administration Bundle consists of the following 30 CPD Accredited Premium courses - Course 01: Successful Business Networking Skills Course Course 02: Make Business Plans: Forecasting and Budgeting Course 03: Business Management Course 04: Diploma in Executive & Business Process Management Course 05: Business Analysis Level 3 Course 06: B2B Business Development: Strategies for Sustainable Growth Course 07: Strategic Business Management Course 08: Logistics Management and Lean Production Principles Course 09: Professional Digital Marketing Diploma Course 10: Quality Management Course 11: Professional Crisis Management Certificate Course 12: Strategic Planning and Implementation Course 13: Stakeholder Management Course 14: Supply Chain Management Course 15: Sage 50 Accounts Training Course 16: Purchasing & Procurement Course 17: Lean Six Sigma White Belt course Course 18: SAP Controlling (CO) - Product Costing S4HANA Course 19: Business Intelligence and Data Mining Course 20: Fundamentals of Business Analysis Course 21: Business Administration and Financial Management Level 2 Certification Course 22: Business Performance Management Course 23: Managing Budget: Financial Statements and Money Management Course 24: Business Analysis Level 3 Course 25: Xero Accounting & Bookkeeping Course 26: Quickbooks Bookkeeping - Starting A New Company File Course 27: Ultimate Social Media Marketing course Course 28: The Business Intelligence Analyst Course Course 29: Business Law Course 30: Office Skills and Administration 3 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Diploma in Career Development and Passion Course 02: Effective CV Writing: Crafting Impressive Resumes Course 03: Interview Skills: Ace the Interview Learning Outcome This tailor-made Business Management and Administration bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field Career Path You can Explore Business Manager Administrative Assistant Office Manager Operations Manager Human Resources Manager Executive Assistant Project Manager Marketing Manager Financial Analyst Account Manager Business Analyst Sales Manager Customer Service Manager Management Consultant Procurement Manager Compliance Officer Supply Chain Manager Risk Manager Event Planner Facilities Manager Business Analyst Project Manager Marketing Manager Human Resources Manager Sales Manager Operations Manager Account Manager Executive Assistant Supply Chain Manager Risk Analyst This Business Management and Administration Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Course 01: Successful Business Networking Skills Course Develop effective networking strategies to build valuable professional connections. Enhance communication skills to establish rapport and credibility at networking events. Learn how to leverage networking opportunities to advance career or business prospects. Course 02: Make Business Plans: Forecasting and Budgeting Understand the key components of a comprehensive business plan. Gain proficiency in forecasting and budgeting techniques for business planning. Analyze potential challenges and risks in business planning. Course 03: Business Management Grasp fundamental principles of effective business management. Develop leadership and organizational skills. Learn how to manage resources efficiently to achieve business objectives. Course 04: Diploma in Executive & Business Process Management Gain expertise in executive-level decision-making processes. Understand and implement efficient business processes. Learn strategies for continuous improvement in business operations. Course 05: Business Analysis Level 3 Acquire advanced skills in business data analysis. Develop expertise in stakeholder management and requirement gathering. Implement effective business solutions based on comprehensive analysis. Course 06: B2B Business Development: Strategies for Sustainable Growth Understand the nuances of B2B market dynamics. Develop strategies to grow and sustain business-to-business relationships. Learn to evaluate and leverage opportunities in the B2B marketplace. Course 07: Strategic Business Management Master the art of formulating, implementing, and evaluating cross-functional decisions. Develop a long-term vision and direction for an organization. Understand the strategic management process and its relevance in a globalized business environment. Course 08: Logistics Management and Lean Production Principles Understand key concepts in logistics and supply chain management. Implement lean production principles for efficiency. Manage logistics operations to ensure timely delivery and resource optimization. Course 09: Professional Digital Marketing Diploma Master digital marketing tools and platforms. Develop data-driven marketing strategies. Understand the role of digital marketing in modern business and how to measure its effectiveness. Course 10: Quality Management Gain expertise in quality assurance and control. Understand various quality management standards and practices. Learn to implement a culture of continuous quality improvement. Course 11: Professional Crisis Management Certificate Develop skills to anticipate and manage business crises. Learn to create effective crisis communication plans. Understand the importance of reputation management during and after crises. Course 12: Strategic Planning and Implementation Master the process of strategic formulation and execution. Develop techniques to monitor and evaluate strategic plans. Understand the challenges and pitfalls in strategic planning. Course 13: Stakeholder Management Understand the importance of stakeholder relationships in business. Develop strategies to engage and manage various stakeholder groups. Learn how to prioritize and address stakeholder concerns effectively. Course 14: Supply Chain Management Grasp the complexities of modern supply chains. Develop strategies to optimize supply chain operations. Understand the role of technology in supply chain management. Course 15: Sage 50 Accounts Training Become proficient in the Sage 50 accounting software. Understand financial record-keeping and reporting using Sage 50. Learn to troubleshoot common issues and optimize the software for business needs. Course 16: Purchasing & Procurement Master the principles of efficient purchasing and procurement. Develop negotiation skills with vendors. Understand the strategic importance of procurement in cost management. Course 17: Lean Six Sigma White Belt course Understand the basics of Lean and Six Sigma methodologies. Learn to identify areas for process improvement. Acquire tools and techniques for waste reduction and process enhancement. Course 18: SAP Controlling (CO) - Product Costing S4HANA Become proficient in the SAP CO module, focusing on product costing. Understand how to integrate product costing with other SAP modules. Gain expertise in using S4HANA for advanced cost analysis. Course 19: Business Intelligence and Data Mining Master tools and techniques for data mining and analysis. Understand the role of business intelligence in decision-making. Learn to transform raw data into actionable insights. Course 20: Fundamentals of Business Analysis Grasp the core principles of business analysis. Develop skills in requirement gathering and stakeholder management. Understand the role of a business analyst in various industries. Course 21: Business Administration and Financial Management Level 2 Certification Master administrative and managerial responsibilities in a business setting. Understand financial management principles and their application. Learn to make informed financial decisions to ensure business growth. Course 22: Business Performance Management Understand key performance indicators (KPIs) and their relevance. Develop strategies to monitor, evaluate, and enhance business performance. Learn to set and achieve performance targets. Course 23: Managing Budget: Financial Statements and Money Management Master the art of budgeting for businesses. Understand financial statements and their importance. Develop skills in money management to ensure financial stability. Course 24: Business Analysis Level 3 Dive deeper into advanced methodologies in business analysis. Master tools and software used for in-depth data analysis. Develop strategies to integrate business analysis outcomes in decision-making processes. Course 25: Xero Accounting & Bookkeeping Become proficient in the Xero accounting software. Understand the nuances of bookkeeping and financial reporting using Xero. Gain skills to optimize the software for diverse accounting needs. Course 26: Quickbooks Bookkeeping - Starting A New Company File Master the initial setup and configuration of a new company file in Quickbooks. Understand best practices for bookkeeping using Quickbooks. Learn to manage and analyze financial data effectively within the platform. Course 27: Ultimate Social Media Marketing course Understand the dynamics of various social media platforms. Develop strategies to optimize social media marketing campaigns. Learn to analyze and measure the effectiveness of social media campaigns. Course 28: The Business Intelligence Analyst Course Dive deep into the role of a business intelligence analyst. Master tools and techniques for advanced data analysis. Understand the integration of business intelligence insight. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Business Management and Administration bundle! This bundle is also ideal for professionals looking for career advancement and further enrol in: Level 5 Diploma in business and management Level 3 National Extended Diploma in Business Level 3 Diploma - Business Studies Level 3 Diploma in Business (RQF) CMI Level 3 Diploma in Principles of Management and Leadership Level 4 Diploma in Business and Management Level 5 Diploma in Business and Management Level 6 Diploma in Business Management Level 7 Diploma - Business Management EDI Business Management FdA Business and Management Level 2 Certificate in Principles of Business Administration (RQF) Level 2 Certificate in Principles of Business Administration (VRQ) Level 2 Certificate in Principles of Business and Administration (RQF) Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Business Management and Administration Career path Retail Manager IT Manager Financial Manager Quality Assurance Manager Business Development Manager Public Relations Manager Education Administrator Healthcare Administrator Compliance Manager Property Manager Office Coordinator Training Manager Supply Chain Analyst Inventory Control Specialist Operations Coordinator Customer Service Supervisor Contracts Administrator Business Operations Analyst Certificates CPDQS Digital Certificate & Transcript Included for The Title Course Only Digital certificate - Included After studying the course materials, you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim One Digital Certificate & Transcript for the title course completely free of cost. The cost for additional digital certificates is •4.99 each. CPD Certified Printed Hardcopy Certificate (Per Unit) Hard copy certificate - •8 FREE UK Delivery International Delivery +• 10.00 The price for each Printed Hardcopy Transcript is •9.99. FREE UK Delivery International Delivery +• 10.00 Student ID Card is included in the price, excluding shipping fees. UK Delivery •4 International Standard +• 8.00

Vendor Relationship Management: On-Demand A successful project is dependent upon the contribution of vendors. After the selection and procurement of a vendor has occurred, the project manager assumes the responsibility for managing the vendor relationship. Managing vendor performance and the vendor relationship can make or break a project. Through case scenarios and an interactive workshop approach, this program deals with the challenging task of delivering a successful project involving significant vendor contributions. What You Will Learn You'll learn how to: Determine stakeholder interests, impact on the project, and requirements Explain the process of planning for and preparing a contract Describe best practices for managing the quality of products and services Identify key techniques for managing vendor relationships Take proactive steps to ensure good working relationships with third parties Emphasize quality in the work performed by external resources Engage in requirements gathering and management Understand Agreements, Statements of Work, Letters of Intent and Contracts Develop an effective contract change control process Discuss the steps for closing a contract Getting Started Introductions Course structure Course goals and objectives Stakeholder Relationships Identifying stakeholders Planning stakeholder management Managing stakeholder engagement Controlling stakeholder engagement Event: Worksheet: What Are Your Issues with Stakeholders? Understanding the Procurement Process Planning procurement management Conducting procurements Controlling procurements Closing procurements Event - Discuss the project's outsourced scope and qualities of an ideal vendor and customize a set of criteria for this project including descriptions and weightings Requirements Gathering and Management Requirements gathering Requirements management Managing relationships Contract change control Change management Event - Small Group Activity: Identifying Gaps in the Requirements Process Agreements, Statements of Work, Letters of Intent and Contracts Contract controls Agreements Contracts Negotiations Closing the contract Contract termination Procurement Audits and Lessons Learned Event - Class Activity: Win-Win Negotiating Summary and Next Steps What did we learn, and how can we implement this in our work environments?

***24 Hour Limited Time Flash Sale*** Level 7 Advanced Diploma in Office Skills & Administration - QLS Endorsed Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Think you have what it takes to be an office administrator? In the UK, administrative roles are crucial for various businesses, with an estimated 2.4 million people employed in this sector. Are you looking to develop the skills and knowledge to join this in-demand field? The Level 7 Advanced Diploma in Office Skills & Administration is meticulously designed to address the growing demand for versatile and skilled administrative professionals. Spanning an ambitious range of topics from foundational office skills to specialised areas such as Business Law and Agile Project Management, this diploma offers unparalleled breadth and depth. You will gain knowledge in Business Administration, learn critical Compliance and Facilities Management practices, and enhance your interpersonal skills through Confidence Building and Public Speaking courses. Each course is tailored to empower you with the tools needed to thrive in a fast-paced corporate environment, ensuring you are well-equipped to handle any administrative challenge. Course 01: Office Skills & Administration Diploma Course 02: Business Administration Course 03: Compliance Officer Training Level 3 Course 04: Agile Project Management Course 05: Diploma in Performance Management Course 06: Team Building & Management Diploma Course 07: Diploma in Employee Management Course 08: Diploma in Meeting Management Course 09: Business Management Course 10: Business Law Course 11: Legal Secretary Course 12: Facilities Management Certificate (FMC) Course 13: Level 3 Diploma in Business Etiquette Course 14: Confidence Building & Assertiveness Course 15: Level 3 Public Speaking Diploma Course Course 16: Ultimate Microsoft Excel For Business Bootcamp Course 17: Touch Typing Masterclass Course 18: Business Writing Course 19: Workplace Confidentiality Course 20: Diploma in Workplace Safety Position yourself as a top candidate in any administrative, legal, or management role by leveraging the diverse skills acquired from this extensive training program. By completing the course, you will not only enhance your resume but also broaden your professional capabilities. So, take the next step in your career development by enroling today and start transforming your professional future! Learning Outcomes of Office Skills & Administration course: Master comprehensive office administration and management skills. Apply agile project management techniques in dynamic environments. Develop effective team building and employee management strategies. Navigate business law and understand its application in corporate settings. Enhance communication skills through public speaking and business writing. Implement essential workplace safety and confidentiality practices. This Level 7 Advanced Diploma in Office Skills & Administration - QLS Endorsed course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points) to make your skill development & career progression more accessible than ever! Why Choose Our Office Skills & Administration Course? Get a Free QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Take a step toward a brighter future with Office Skills & Administration! *** Course Curriculum *** Course 01: Level 7 Advanced Diploma in Office Skills & Administration Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language and Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic Course 02: Business Administration Module 01: Business Administration Module 02: Management of Business Module 03: Functions, Nature and Levels of Management Module 04: Characteristics of Professional Managers Module 05: Business Process Management Module 06: Different Phases of Business Process Lifecycle Module 07: The Monitoring and Optimising Phase of Business Management Module 08: Project Management Module 09: Marketing, Sales and Negotiation Module 10: Leadership and Critical Thinking Module 11: Business Relationship and Change Management Module 12: Human Resource Management Module 13: Risk Management Module 14: Business Communications and Report Writing Module 15: Accounting and Financial Management Module 16: Payroll Management and Career Opportunity Course 03: Compliance Officer Training Level 3 Module 01 : Introduction to Compliance Module 02 : Compliance Management System Module 03 : Basic Elements of Effective Compliance Module 04 : Compliance Audit Module 05 : Compliance and Ethics Module 06 : Introduction to Risk and Basic Risk Types Module 07 : Further Risk Types Module 08 : Introduction to Risk Management Module 09 : Risk Management Process Module 10 : Risk Assessment and Risk Treatment Module 11 : Types of Risk Management =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £139) CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Administrative professionals Aspiring managers Office administrators Compliance officers Secretary candidates Career changers Requirements You will not need any prior background or expertise to enrol in this Office Skills & Administration Course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Office Manager - £25,000 to £40,000 Business Administrator - £20,000 to £35,000 Compliance Officer - £30,000 to £50,000 Project Manager - £35,000 to £70,000 Legal Secretary - £18,000 to £30,000 Facilities Manager - £25,000 to £45,000 Certificates Advanced Diploma in Office Skills & Administration at QLS Level 7 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Level 7 Advanced Diploma in Office Skills & Administration - QLS Endorsed, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQS Accredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access