564 Business Process Model & Notation (BPMN) courses delivered Online

Payroll Management Course Suppose you want to start a career as an HR and payroll manager or improve your knowledge and skills in Payroll Management but do not know where to begin. In that case, this Payroll Management will provide you with the necessary skills and expertise to take your professionalism to the next level. This thorough this course will provide you with all of the required skills and important insight into Payroll Management to help you advance your career and opportunities in this field. When working as an HR and payroll manager, there are always new skills to master and new knowledge to acquire. This course will fully prepare you to embrace all of the key skills and information in this sector. After completing this comprehensive, combined Payroll Management, you will have a thorough understanding of Payroll Management and great practical abilities in Human Resource Management, allowing you to excel as a successful HR and payroll manager in a competitive industry. Enrol in our Payroll Management right now and start learning! Learning Outcomes After completing the course, you will be able to: Describe the fundamentals of HRM. Know the goals of HRM. Describe the Human Capital Management. Select employees. Describe performance management. Describe talent management. Manage health and safety at work. Describe the Strategies of HR. Describe Payroll Management. Describe payroll systems. Why Choose HR and Payroll Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Course. Other courses are included with HR and Payroll Management Bundle Course Course 01: Payroll Management Course 02: Level 3 Business Administration Course 03: Business Process Management Course 04: Level 7 Diploma in Operations Management Other Benefits of this Bundle Course 4PDF Certificate Free Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam Expert Tutor Support [ Note: Free PDF certificate as soon as completing the Payroll Management Course] Payroll Management Course Detailed course curriculum of Payroll Management Course Module 01: Introduction to HRM Module 02: Goals of HRM Module 03: Human Capital Management Module 04: Recruitment Module 05: Employee Selection Module 06: Performance Management Module 07: Talent Management Module 08: Motivation and People Management Module 09: Health, Safety and Welfare of Employees Module 10: HR Strategies Module 11: Introduction to Payroll Management Module 12: Basic Function of the Payroll Department Module 13: Payroll Management Issues Module 14: Payroll Systems Module 15: Paye, TAX, NI Assessment Method of Payroll Management Course After completing each module of the this Payroll Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of Payroll Management Course After completing the MCQ/Assignment assessment for this Payroll Management Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Payroll Management Course Fresh Graduates Students HR Executives Payroll Executives People interested in learning about HR management and payroll management Requirements Payroll Management Course There are no specific requirements for this Payroll Management Coursebecause it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Payroll Management Course Certificates Certificate of completion Digital certificate - Included

Start a transformative journey with our 'Management & Leadership Diploma,' a comprehensive course designed to illuminate the nuanced difference between leadership and management. We delve into diverse leadership styles, from the charismatic approach of transformational leadership to the decisive autocratic and participative democratic leadership styles. Navigating through essential modules like talent management, succession planning, and business process management, learners acquire a profound understanding of the multifaceted realm of leadership. This course is not just about theories; it's a dynamic exploration of leadership skills, emphasizing the importance of effective communication, negotiation techniques, and the ability to manage change, conflict, and crises. Learning Outcomes of Management & Leadership Diploma: Distinguish Leadership Styles: Understand the distinctive traits of transformational leadership, autocratic leadership, and democratic leadership, enhancing your ability to adapt to various organizational needs. Team Development Mastery: Acquire the skills to foster a high-performing team, exploring talent management, succession planning, and business process management. Communication and Negotiation Proficiency: Hone your communication skills and negotiation techniques, crucial for effective leadership in today's dynamic business environment. Change and Crisis Management Competence: Develop a strategic mindset for managing change, conflicts, and crises, ensuring organizational resilience and adaptability. Strategic Risk Management: Explore the intricacies of risk management, safeguarding your organization against potential threats and uncertainties. Why Choose Us? Lifetime access to course materials Full tutor support is available Monday through Friday for all courses Learn essentials skills at your own pace from the comfort of your home Gain a thorough understanding of the course Access informative video modules taught by expert instructors 24/7 assistance and advice available through email and live chat Study the course on your computer, tablet, or mobile device Improve your chances of gaining professional skills and earning potential by completing the course. Who is this Management & Leadership Diploma course for? Aspiring Leaders and Managers Professionals Seeking Management Skills Enhancement Team Leaders and Supervisors Entrepreneurs and Small Business Owners Individuals Transitioning to Leadership Roles Assessment The course includes a series of quizzes that will test your understanding and retention of the material covered in the course. The quizzes will help you to identify areas where you may need further practice, and you will have the opportunity to review the course materials as needed. Upon successfully passing the final quiz, you will be able to order your certificate of achievement. Career Path Development Specialist: £40,000 - £60,000 per annum Talent Manager: £45,000 - £70,000 per annum Business Process Manager: £50,000 - £80,000 per annum Communication and PR Director: £60,000 - £90,000 per annum Risk Management Consultant: £55,000 - £75,000 per annum Course Content Management & Leadership Diploma Module 01. Understanding Management and Leadership Module 02. Improving Management and Leadership Performance Module 03. Developing a High-Performing Team Module 04. Motivating Employees Module 05. Talent Management Module 06. Succession Planning Module 07. Business Process Management Module 08. Communication Skills Module 09. Negotiation Techniques Module 10. Managing Meetings and Giving Feedback

An Introduction to Payroll Accounting   Course Description   Copyright Ross Maynard 2021   Course Description Welcome to an Introduction to Payroll Accounting.   This course provides an overview of payroll accounting. It is aimed at accountants and business managers and owners new to payroll accounting and looking for straightforward coverage of the key elements and features of payroll. In this course we will cover the core elements of payroll; how gross pay is calculated; and issues when dealing with tips and benefits in kind. We’ll also look at tax-exempt deductions and the statutory deductions from pay. We’ll review the main elements of payroll taxation and social security contributions including the terminology used in the United States, Canada and the United Kingdom. And we’ll cover the calculation of Net Pay – that is the amount that the employee actually receives in their bank account. Finally we’ll explore the main journal entries required in the accounts. The principles and structure of payroll accounting are common across many jurisdictions, and the learning in this course applies in many countries of the world. For this reason, the course does not go into the detail of any country-specific legislation or regulations, and does not cover the particular tax rates, tax bands or deduction rates that apply in different jurisdictions. This course provides a grounding in the principles and structure of payroll accounting whatever your country of operation. I hope you enjoy it.     Key Learning Points  On completion of the course, delegates will be able to: Describe the main components of payroll including allowances, taxes and deductions. Explain the terms Gross Pay, Taxable Pay and Net Pay Identify the statutory taxes and deductions applicable in the United States, Canada and the United Kingdom Complete the main Journal Entries required to process payroll Describe the elements recorded in a Payroll Register     Curriculum Lesson 1: First Principles in Payroll Accounting Lesson 2: Getting to Gross Pay Lesson 3: Allowances and Deductions Lesson 4: Income Taxes and Social Security Contributions Lesson 5: The Calculation of Net Pay Lesson 6: Specific Payroll Terminology for the United States, Canada and the United Kingdom Lesson 7: Payroll Journal Entries Lesson 8: Final Thoughts on Payroll Accounting Appendix: The Payroll Register     Pre-Course Requirements There are no pre-course requirements     Additional Resources None     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel

A business analyst is a person who analyzes data to process, understand, and document business processes, goods, services, and software. The role of a business analyst is to ensure business efficiency increases through their knowledge of both IT and business function. This exceptional Business Analysis Diploma is a higher-level diploma programme which analyzes and researches the responsibilities, duty of the analyst. A Business Analysis Diploma degree examines how a business or organization works and functions. This might encompass the company's financial, administrative, and marketing components. Marketing, analysis related courses are available for both eager novices and professionals. If you are planning to make your career in this business analysis field, we will provide you with all true guidance which will lead you through to ultimate success. A Business Analysis Diploma will be focusing on terms, laws, leadership qualities, strategies and anymore. This Business Analysis Diploma course provides important modules that teach learners about their need and succession in their professional life. This course will assist you in learning from the ground up and advancing to a higher degree of professionalism. As you know, organizational skills are critical because they help to develop trust and professionalism in the workplace. So, if you want to learn various Business Analysis and organizational abilities, this is the course for you. This Business Analysis Diploma course, developed and directed by Professional business analyst, allows students to explore the fascinating field of business. Experts and mentors collaborated to develop this course. This Course can boost your professional reputation. We will assist you to learn about all the essentials and help you in every step of This course. You can always count on us if you ever feel difficulty solving any problem that's given to you. This Business Analysis Diploma course is especially intended to focus on the important characteristics and expertise necessary for effective business researchers across a wide range of organizations and sectors. This Business Analysis Diploma course discusses the methods for collecting data. Data collection is the methodological process of gathering information about a specific subject. It is critical to verify that your data is full and that it is obtained legally and ethically throughout the collecting phase. Otherwise, your analysis will be inaccurate, which might have far-reaching effects. Learning Outcomes After completing the Business Analysis Diploma course, you will be able to - Gain a thorough understanding of the role of a Business Analyst. Discover what it takes to be a Business Analyst. Determine the difference between a Business Analyst and a System Analyst. Examine the methods for collecting data. Choose the most effective solution. Recognize the function of a product champion. Why Choose Business Analysis Diploma Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. **Courses are included in this Business Analysis Diploma Course** Main Course: Business Analysis GIFT COURSES Course 01: Diploma in Risk Management Course 02: Time Management Course **Others Benefits of Business Analysis Diploma Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate will provide as soon as completing the course] If you enjoy taking charge and managing a project to ensure that everything runs well, This Business Analysis course is a wonderful opportunity to expand your knowledge and qualify for a position as a professional analyst or to start your own business as a freelancer market analyst. This acknowledged diploma which is 100% online and part-time, will prepare you for a wide range of careers and opportunities. This Business Analysis course compares the difference between a Business Analyst and a System Analyst. A business analyst's attention is more on the business and the larger context of the company's aims and developments. A systems analyst focuses on the formulation and implementation of requirements related to certain systems, taking a more technical approach to their work. This exceptional Business Analysis Diploma course could be your path to success in any business environment throughout the world. Enjoy the freedom to study whenever and wherever you want, at your own pace. Business Analysis Diploma course is ideal for both new and experienced business professionals. Examine the art of being a successful Business Analyst from the perspective of a modern corporation and its roles and goals by doing This Business Analysis Diploma course. Enrol in This exceptional Business Analysis course and build yourself a successful career as a business analyst. Course Curriculum *** Business Analysis Diploma *** Module 01: What is a Business Analyst? Module 02: What Makes a Good Business Analyst? Module 03: Roles of the Business Analyst Module 04: The Business Analyst and the Solution Team Module 05: Define the Problem Module 06: Vision Phase Module 07: Process Phase - Gather The Information Module 08: Process Phase - Determine the Solution Module 09: Process Phase - Write the Solution Document Module 10: Production Phase - Producing the Product Module 11: Production Phase - Monitor the Product Module 12: Confirmation Stage Assessment Method After completing each module of the Business Analysis, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Business Analysis Diploma Course is perfect for- Students Recent graduates Job Seekers Anyone interested in business analysis People who are already employed in related fields and wish to improve their knowledge and abilities. Requirements There are no specific requirements for Business Analysis Diploma course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path The Business Analysis Diploma Course is designed to give you the skills and knowledge so that you can reach your dream job, advance at work, go self-employed, or start your own business. Certificates Certificate of completion Digital certificate - Included

Business Communication Skills: Communicating effectively in the workplace   Course Description   Course Description Poor communication and presentation of business information breeds poor decisions. We may be masters of the spreadsheet and wizards with a project plan, but we are not always brilliant at communicating or presenting the results of our work Management meetings can, sometimes, be tedious and uninspiring, where managers compete for excuses to avoid attending! A good manager is someone who understands performance and can present information in a way that enables others to understand what the issues are and make correct decisions. A good manager can cut through the fog of numbers to make a clear point and assist others to make effective decisions. In “Business Communication Skills” we present tools and structures that will help you plan and deliver your message effectively and facilitate group meetings to achieve a useful outcome. Topics covered include the principles of good communication; planning your communication; structuring your message; and facilitating business meetings, including online meetings. We hope you enjoy it.   Key Learning Participants in this course will learn: The principles of effective communication Planning your communication – message, audience, medium, structure, call to action. How to structure your communication Language patterns to help get your message across How to facilitate Business Meetings The Skills of a good facilitator The rules for a well-structured meeting Planning your meeting agenda How to facilitate an online meeting What to look for when facilitating a session Tools you can use in facilitation. Evaluating your Facilitation   Curriculum L1 Effective Communication L2 Planning your Communication 1 L3 Planning your Communication 2 L4 Planning your Communication 3 L5 Exercise: Stakeholder Analysis L6 Facilitating Business Meetings L7 Planning your Meeting Agenda L8 As a facilitator what should I look for? L9 Tools you can use in facilitation L10 Facilitation Tools L11 Exercise: Planning your Agenda Resource: Tools to help you communicate and facilitate     Pre-Course Requirements None     Additional Resources None     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel

Selling Skills for Professionals: Part 1 Prospecting   Course Description   Copyright Ross Maynard 2021   Course Description Welcome to Selling Skills for Professionals: Part 1 Prospecting. If you are an accountant, a lawyer, a consulting engineer, a surveyor, an actuary, a management consultant, an events organiser, an HR professional or any other form of professional businessperson, and you need to identify and develop new clients, then this course is for you This is part 1 of a two-part course on selling skills for professionals. In Part 1 I cover prospecting, that is identifying potential future clients and making the initial approach. In Part 2 of Selling Skills for Professionals I cover the sales process once you have a make contact with a potential client. Selling Skills for Professionals covers high involvement purchases where the commitment is a significant one for the purchaser. This covers relatively expensive business investments, but also purchase agreements which the purchaser feels will have a significant impact on their business – for example engaging an accountant or a lawyer, or a management consultant, and so on. With a high involvement purchase, the client typically will consider a range of alternatives; will review a variety of information sources; and will evaluate product and service attributes in detail. This means that there is a relatively high barrier to surmount to get the potential client’s attention. A solid approach to prospecting and a well-structured sales process can increase that conversion rate and enhance your success in securing clients who will remain with you for the long term. That is the purpose of this course.   I hope you enjoy the course.     Key Learning Points  On completion of the course, delegates will be able to: Describe the scope and purpose of sales prospecting for professional services Understand the five rules of selling professional services Develop a branding statement for themselves and their organisation Define the criteria for the clients they wish to target Appreciate the importance of client pain points and how to identify them Prepare materials for prospecting Create a cold calling script for prospecting Write a cold email or LinkedIn message to prospects including a strong subject line Understand the sorts of questions they can use to stimulate client engagement in a discussion Move prospects onto the next stage of the selling process     Curriculum Module 1: First Principles in Selling Professional Services Lesson 1: The Five Rules of Selling Professional Services Lesson 2: The Five Rules of Selling Professional Services Lesson 3: Branding   Module 2: Getting Ready to Prospect Lesson 4: Identifying Prospects Lesson 5: Client Pain Points and the Purpose of Prospecting Lesson 6: Preparing to Prospect   Module 3: Making the Approach Lesson 7: Seven Seconds to make an Impact Lesson 8: Crafting the Message: Cold Calling Lesson 9: Crafting the Message: Cold Email Lesson 10: Sample Scripts for Cold Email  Lesson 11: Trigger Questions Lesson 12: Getting Ready to Sell: The Next Stage  Lesson 13: Key Learning Points in Prospecting     Pre-Course Requirements There are no pre-course requirements     Additional Resources None     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel

Overview Join our Business Data Analysis course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Business Data Analysis course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Business Data Analysis course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You Will Learn Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Business Data Analysis. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Business Data Analysis course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Business Data Analysis is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Business Data Analysis course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career path The certification and skills you get from this Business Data Analysis Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Business Data Analysis Module 01: Introduction to Business Analysis 00:17:00 Module 2: Business Environment 00:19:00 Module 3: Business Processes 00:47:00 Module 4: Business Analysis Planning and Monitoring 00:30:00 Module 5: Strategic Analysis and Product Scope 00:31:00 Module 6: Solution Evaluation 00:27:00 Module 7: Investigation Techniques 00:48:00 Module 8: Ratio Analysis 00:29:00 Module 9: Stakeholder Analysis and Management 00:25:00 Module 10: Process Improvement with Gap Analysis 00:28:00 Module 11: Documenting and Managing Requirements 00:31:00 Module 12: Business Development and Succession Planning 00:27:00 Module 13: Planning & Forecasting Operations 00:23:00 Module 14: Business Writing Skills 00:39:00 Mock Exam Mock Exam - Business Data Analysis 00:20:00 Final Exam

Overview of Business Administration Join our Business Administration course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Business Administration course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Business Administration course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a Quick Look at The Course Content: This Business Administration Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Business Administration. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Business Administration course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Business Administration is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Business Administration course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Business Administration Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Business Administration Introduction to Business Management 00:25:00 Operations Management 00:24:00 Introduction to Business Analysis 00:14:00 Strategic Analysis and Product Scope 00:28:00 Project Management 00:19:00 Business Development and Succession Planning 00:24:00 Business Process Management (BPM) 00:28:00 Planning Forecasting Operations 00:21:00 Performance Management 00:18:00 Management of Cash and Credit 00:19:00 Managing Risk and Recovery 00:26:00 Quality Management 00:19:00 Communication Skills 00:25:00 Business Environment 00:16:00 Organisational Skills 01:16:00 Negotiation Techniques 00:16:00 Introduction to Human Resources 00:17:00 Motivation and Counselling 00:19:00 Customer Service 00:16:00 Time Management 00:40:00 Conflict Management 00:14:00

Selling Skills for Professionals: Part 2 Making the Sale   Course Description   Copyright Ross Maynard 2021   Course Description Welcome to Selling Skills for Professionals: Part 2 Making the Sale.   In Part 1 of Selling Skills for Professionals I covered prospecting, that is identifying potential future clients and making the initial approach. In this course, Part 2 of Selling Skills for Professionals, I cover the sales process – converting a prospect into a client. In Selling Skills for Professionals: Part 2 Making the Sale, I look at the skills you need for selling professional services and how to create a series of webinars to build prospects’ interest. I then cover a five-step sales process in detail: Understand the current situation Surface the pain points Exploring the impacts of the pain points Shape the future state Close the sale   The course also covers why people buy professional services, and why they might not buy; and it shows how to deal with objections.   Selling professional services is not like selling a car, or solar panels. It’s about building a relationship with a prospect as a professional advisor; coaching them through the challenges facing them; and offering services tailored to their needs which will help the prospect make tangible improvements.   If you want to know how to sell professional services successfully, this is the course for you.   I hope you enjoy the course.     Key Learning Points  On completion of the course, delegates will be able to: Describe a five-stage sales process for professional services Identify the core skillset needed for selling professional services Deploy best practice when creating webinars to engage prospects Explore a prospect’s current situation on an online video call Identify a prospect’s pain points and explore their root causes and impacts Coach a prospect to visualise the future state they would like to get to be resolving the problems identified Handle objections surfaced as the prospect moves towards closing the sale Understand why people buy professional services, and why they don’t buy Reduce buyer’s remorse and plan to develop the client relationship after the sale     Curriculum Module 1: The Foundations for Selling Professional Services Lesson 1: The Purpose of Prospecting Lesson 2: The Selling Professional Services Skillset Lesson 3: Moving Beyond Prospecting Lesson 4: Script for the Webinar Follow-Up Call   Module 2: Building a Case for the Sale Lesson 5: No Pain No Gain Lesson 6: Building a Case: Initial Diagnosis Lesson 7: Building a Case: Root Causes Lesson 8: Building a Case: Impacts Lesson 9: Building a Case: Shaping the Future State Lesson 10: Building a Case: The Gap   Module 3: Closing the Sale Lesson 11: Selling is about Change Lesson 12: A Time to Close  Lesson 13: Closing (At Last)   Module 4: Evasion and Objections Lesson 14: Evasion Lesson 15: Handling Objections Lesson 16: Specific Example of Objections Part 1 Lesson 17: Specific Example of Objections Part 2   Module 5: After the Sale Lesson 18: Aftercare Lesson 19: Key Learning Points     Pre-Course Requirements There are no pre-course requirements     Additional Resources None     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel

About Course Leadership and Management: A Comprehensive Course to Enhance Your Leadership Skills and Management Techniques Welcome to 'Leadership and Management Mastery,' a comprehensive course designed to help you become an effective leader and manager. This course is the perfect blend of theoretical knowledge and practical tips that will equip you with the tools you need to lead and manage a successful team. Leadership and management are two essential skills that are critical to the success of any organization. In this course, you will learn what defines a good leader and manager and how to recognize your personal comfort zone. You will also explore thinking styles and develop a high-performing team through employee motivation and talent management. The course covers all the crucial aspects of leadership and management, including performance management, leadership essentials, planning for succession, and business process management. You will also learn the best practices for effective communication, personal growth and development, and managing change. Throughout the course, you will be exposed to the latest theories and techniques in leadership and management, as well as practical strategies for improving your skills and performance. You will also have the opportunity to create a personal mission statement and develop a personal development plan that will help you grow and progress in your career. This course is ideal for professionals looking to enhance their leadership and management skills, as well as anyone seeking to improve their personal growth and development. With engaging video lessons, you will have a comprehensive understanding of what it takes to be a successful leader and manager. So why wait? Enroll in this comprehensive leadership and management course today and take the first step towards developing your skills for success. Join the community of like-minded individuals who are committed to improving their leadership and management performance and achieve your full potential. What Will You Learn? Develop a deep understanding of leadership and management principles and techniques. Enhance personal leadership skills, including communication, personal growth, and change management. Improve team performance through effective motivation, talent management, and succession planning. Learn how to set and achieve performance goals, assess risk, and monitor progress. Enhance critical thinking and problem-solving skills to effectively manage business processes and drive success. Course Content Introduction to Leadership and Management Introduction to Leadership and Management Management vs. Leadership Management vs. Leadership Recognize Your Personal Comfort Zone Recognize Your Personal Comfort Zone Thinking Styles Thinking Styles Improving Management and Leadership Performance Improving Management and Leadership Performance Part 1 Improving Management and Leadership Performance Part 2 Developing A High Performing Team Developing A High Performing Team Managing Talent Managing Talent Employee Motivation Part 1 Part 2 Part 3 Planning for Succession Planning for Succession Business Process Management Business Process Management Communication Skills Communication Skills Personal Growth and Development Personal Growth and Development Managing Change Managing Change A course by Xpert Learning RequirementsThere are no specific prerequisites or requirements for taking the Leadership and Management course on Udemy. The course is designed to be accessible to a wide range of learners and is suitable for individuals at all levels of experience, from beginners to seasoned professionals. Audience Business professionals looking to enhance their leadership and management skills. Managers and supervisors seeking to improve their performance and lead high-performing teams. Entrepreneurs looking to develop their leadership and management skills in order to grow their business. New managers and supervisors seeking to build their knowledge and skills in leadership and management. College students or recent graduates interested in leadership and management and looking to gain a competitive edge in their careers. Anyone seeking to improve their personal growth and development. Audience Business professionals looking to enhance their leadership and management skills. Managers and supervisors seeking to improve their performance and lead high-performing teams. Entrepreneurs looking to develop their leadership and management skills in order to grow their business. New managers and supervisors seeking to build their knowledge and skills in leadership and management. College students or recent graduates interested in leadership and management and looking to gain a competitive edge in their careers. Anyone seeking to improve their personal growth and development.