4692 Business Management courses

Description: So what is information management technology? These are computer systems that provide information many organizations require to manage their business efficiently and effectively. In this course, you will learn how to merge information technology and business together in order to obtain the best performance for your future job or your own business. You will also be introduced to the tools that help you set up your business the right way. So if you are into the business field, we strongly recommend that you need to take this course to improve your IT skills for the development of your business. Who is the course for? Individuals who want to start-up small business Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: With this diploma qualification, individuals can enroll in a business and management degree or with skills at this level they could move into middle-level management or really ramp up the management of their own business. IT for Small Business Diploma Basics of the Information Technology 01:00:00 Introduction: Why I.T.? 01:00:00 I.T. - A Primer 01:00:00 Getting Started 01:00:00 Getting Set Up 01:00:00 Taking It On The Road 01:00:00 An Short I.T. Glossary 01:00:00 Mock Exam Mock Exam-IT for Small Business Diploma 00:20:00 Final Exam Final Exam-IT for Small Business Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview A business without a plan is like driving without knowing how to drive. Without a proper plan at hand, you can never drive your business to profit. So before you start building your business empire, learn the ABCs of business planning with our exclusive Business Planning Course. Through this course you will grasp the core concepts of business planning. The informative modules will educate you on how to set up your business goals and develop an outline. Then, you will know the essentials of structuring and organising a business plan. In addition, the course will help you develop an effective marketing plan and show you how to manage the finances. Furthermore, you will grasp the skills to create company value.  This course is ideal for both current and future business professionals. So, if you are one of them, join today and open new doors of possibilities.  Course Preview Learning Outcomes Understand the basic concepts of business planning Learn how to set up your business goals Know the strategies for structuring and organising a business plan Grasp the process of developing a marketing plan Set up the skills required for financing your business Understand how to build company value Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Business planning Building company value Who Should Take This Business Planning Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Business Planning Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Business Planning Course Certification After completing and passing the Business Planning Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Business Planning Course will equip you with effective skills and abilities and help you explore career paths such as  Business Executives Entrepreneurs Module 01: An Introduction To Business Planning An Introduction to Business Planning 00:55:00 Module 02: Self-Assessment Self-Assessment 00:48:00 Module 03: Setting Your Goals Setting Your Goals 00:35:00 Module 04: Roles And Responsibilities Roles and Responsibilities 00:33:00 Module 05: Outlining A Sketch Outlining a Sketch 00:39:00 Module 06: Organising A Business Plan Organising a Business Plan 00:27:00 Module 07: Structuring A Business Plan Structuring a Business Plan 00:48:00 Module 08: Marketing Plan Marketing Plan 00:43:00 Module 09: Getting To Know Your Customers Getting to Know Your Customers 00:30:00 Module 10: Financing Your Business Financing Your Business 00:50:00 Module 11: Setting The Right Price Setting the Right Price 00:34:00 Module 12: Building A Company Value Building a Company Value 00:50:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

R&D work is often carried out in entrepreneurial companies with the aim of developing solutions to scientific or technological problems for a wide range of customers. Projects can include longer term 'frontiers of science' research, medium term product development/manufacturing or more immediate troubleshooting or contract research assignments. In all these contexts, the ability to create innovative solutions in a timely and cost-effective manner is the essence of successful R&D. Whilst R&D groups typically excel in technical expertise, those involved often recognise that there is scope for improving the way that projects are managed. The aim of this training programme is to address this need whilst ensuring that the creative, entrepreneurial spirit that is fundamental to good R&D continues to flourish. MODULE 1: Creating the foundations for success Off-line video tutorials and exercises Total time ~ 1 - 1.5 hours Video 1: Making the most of project management in R&D Characterising R&D projects Applying project management to R&D work Exploiting the potential of project management in R&D Video 2: Promoting success in R&D project management Modelling successful project management Evaluating performance and promoting success The role and skills of the project manager/leader MODULE 2: Initiating and defining R&D projects Live interactive sessions (via Zoom): Session 1: 10:00 - 12:00 Session 2: 14:00 - 15:30 Session 1: Selecting and initiating projects Recognising worthwhile opportunities; initiating projects Identifying stakeholders and their goals Characterising and engaging stakeholders Session 2: Defining goals and agreeing deliverables Establishing the full scope of the project Clarifying and prioritising project deliverables Defining and agreeing deliverable specifications MODULE 3: Planning R&D projects Live interactive sessions (via Zoom): Session 1: 10:00 - 12:00 Session 2: 14:00 - 15:30 Session 1: Identifying and organising activities Creating effective plans; avoiding planning pitfalls Identifying tasks and assigning responsibilities Sequencing tasks and estimating durations Session 2: Developing the timeline and resource plan Identifying the 'critical path'; creating a resource plan Dealing with estimating uncertainty Accelerating the programme MODULE 4: Leadership and teamwork in R&D projects Off-line video tutorials and exercises Total time ~ 1 - 1.5 hours Video 1: Working effectively in project teams Building teamwork in contemporary organisations Recognising each other's skills; building synergy Building good working relationships; handling conflict Video 2: The role of the R&D project team leader Building teamwork: the role of leadership Creating an effective team culture Delegating work and motivating team members MODULE 5: Managing uncertainty in R&D projects Live interactive sessions (via Zoom): Session 1: 10:00 - 12:00 Session 2: 14:00 - 15:30 Session 1: Characterising uncertainty; identifying risks Exploring uncertainty; applying risk management Focusing the risk management process Identifying and defining risk events Session 2: Managing and controlling risks to the project Evaluating risk events Selecting between risk strategies; setting contingencies Updating and controlling exposure to risk MODULE 6: Implementing and controlling R&D projects Live interactive sessions (via Zoom): Session 1: 10:00 - 12:00 Session 2: 14:00 - 15:30 Session 1: Initiating assignments and managing changes Creating a pro-active implementation and control culture Establishing effective implementation and control procedures Assigning work and managing changes Session 2: Monitoring, managing and developing performance Adopting meaningful monitoring techniques Responding to problems; building performance Managing and controlling multiple project assignments

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Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Basic Business Chinese Course BCT (A)-Read & Write Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Basic Business Chinese Course BCT (A)-Read & Write Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Basic Business Chinese Course BCT (A)-Read & Write Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Basic Business Chinese Course BCT (A)-Read & Write Course, like every one of Study Hub's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Basic Business Chinese Course BCT (A)-Read & Write? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD QS-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Basic Business Chinese Course BCT (A)-Read & Write there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Basic Business Chinese Course BCT (A)-Read & Write course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Basic Business Chinese Course BCT (A)-Read & Write does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Basic Business Chinese Course BCT (A)-Read & Write was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Basic Business Chinese Course BCT (A)-Read & Write is a great way for you to gain multiple skills from the comfort of your home. Listening BCT (A) L00 Q00 00:09:00 Q01 - Q10 Listening and Decide True or False Full 00:33:00 Q01 - Q10 Listening and Decide True or False P1 Listening 00:06:00 Q01 - Q10 Listening and Decide True or False P2 Explanation 00:12:00 Q01 - Q10 Listening and Decide True or False P3 Reading Drills 00:10:00 BCT (A) Mock L2 Q 11-20 Listen and Choose the correct answer 00:34:00 BCT (A) Mock L2 Q 11-20 Listen and Choose the correct answer P1 Listen 00:07:00 BCT (A) Mock L2 Q 11-20 Listen and Choose the correct answer P2 SB & VB 00:18:00 BCT (A) Mock L3 Q 00 where to set off 00:12:00 BCT (A) Mock L3 Q 21 Take the Luggage 00:10:00 BCT (A) Mock L3 Q 22 How come you're back from the airport 00:11:00 BCT (A) Mock L3 Q 23 Process Visa 00:07:00 BCT (A) Mock L3 Q 24 why don't drive today 00:09:00 BCT (A) Mock L3 Q 25 Is the ticket booked 00:09:00 BCT (A) Mock L3 Q 26 Where do you see the job offer 00:07:00 BCT (A) Mock L3 Q 27 Book a room 00:12:00 BCT (A) Mock L3 Q 28 Traffic Jam 00:09:00 BCT (A) Mock L3 Q 29 Go hiking 00:10:00 BCT (A) Mock L3 Q 30 Market survey questionnaire 00:10:00 Reading Part 1 R1 Q 31-35 选词填空 Fill in the Blank 00:18:00 BCT (A) Mock R1 Q 36-40 选词填空 Fill in the Blank 00:08:00 Reading Part 2 R2 Q 00 看图决定对错 Decide True or False 00:03:00 R2 Q 41 标志 Signage, Sign 00:10:00 BCT (A) Mock R2 Q 42 客服调查 customer service survey 00:09:00 R2 Q 43 招聘 Job Vacancy 00:15:00 R2 Q 44 公司的产品 Company Products 00:08:00 R2 Q 45-46 手机用户调查 Mobile phone user survey 00:10:00 R2 Q 47 优惠大酬宾 Rewarding big discount 00:09:00 R2 Q 48 火车票 Train tickets 00:08:00 R2 Q 49-50 日程表 Daily Schedule 00:09:00 R2 Q 51-53 商业邀请信 Business Invitation letter 00:13:00 R2 Q 54-55 留言 Leave a message 00:08:00 R2 Q 56-57 服务范围 Our Services 00:10:00 R2 Q 58-60 十周年庆祝活动 Company 10th-anniversary celebration 00:12:00 Writing W1 Q 61-70 Write Chinese according to Pinyin 00:27:00

The aim of this course is to provide a comprehensive understanding of branding and how it can impact an organization's success. The course will cover the key concepts of brand identity, brand image, brand personality, brand positioning, and their differences. Additionally, the course will focus on brand objectives and their relationship with competitive strength and brand value. It will also delve into the concept of corporate reputation and its elements, along with brand association and sustainability. After the successful completion of the course, you will be able to learn about the following, Concept of Brand Identity, Brand Image and the main differences between them. Concept of Brand Personality, brand positioning and the main differences. Brand Objective. Relationship between Competitive strength and brand value. How brand value enhances organisational strength Concept of corporate reputation and its element. Concept of brand association and sustainability. This course provides a comprehensive understanding of branding concepts and strategies that are crucial for creating and maintaining a successful brand. The course covers key concepts, such as brand identity, brand image, brand personality, brand positioning, and the differences between them. Participants will also learn about brand objectives and how they relate to competitive strength and brand value. The course delves into the concept of brand identity and image and the significance of creating a consistent brand identity and image. It also explores the concept of brand personality and how it can be used to create a strong brand positioning. Additionally, the course covers the importance of corporate reputation and its elements and how it can affect brand value. This course provides a comprehensive understanding of branding concepts and strategies that are crucial for creating and maintaining a successful brand. The course covers key concepts, such as brand identity, brand image, brand personality, brand positioning, and the differences between them. Participants will also learn about brand objectives and how they relate to competitive strength and brand value. The course delves into the concept of brand identity and image and the significance of creating a consistent brand identity and image. It also explores the concept of brand personality and how it can be used to create a strong brand positioning. Additionally, the course covers the importance of corporate reputation and its elements and how it can affect brand value. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Fundamentals of Branding Self-paced pre-recorded learning content on this topic. Fundamentals of Branding Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Marketing managers and executives Brand managers Product managers Advertising and PR professionals Business owners and entrepreneurs Sales and customer service professionals Market researchers Corporate communications professionals Digital marketing professionals Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

This course provides a deep dive into how learning needs can be identified at both levels, evaluating ways in which people learn, and the importance of managing knowledge and transferring information within an organization. By the end of this course, you'll be equipped with the skills to develop effective learning strategies and improve performance in both individuals and organizations. After the successful completion of the course, you will be able to learn about the following, Different perspectives of learning at the organisational and individual levels. Understand how to identify the learning needs of the organisation and the individual. Evaluate different ways in which people learn. How knowledge can be managed by an organisation and how information can be transferred successfully within it. This course provides a deep dive into how learning needs can be identified at both levels, evaluating ways in which people learn, and the importance of managing knowledge and transferring information within an organization. By the end of this course, you'll be equipped with the skills to develop effective learning strategies and improve performance in both individuals and organizations. This course provides a deep dive into how learning needs can be identified at both levels, evaluating ways in which people learn, and the importance of managing knowledge and transferring information within an organization. By the end of this course, you'll be equipped with the skills to develop effective learning strategies and improve performance in both individuals and organizations. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Organisational Learning and Knowledge Management Self-paced pre-recorded learning content on this topic. Organisational Learning and Knowledge Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Human resource professionals and managers Trainers and facilitators Organizational development consultants Business owners and entrepreneurs Educators and trainers Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Introduction to Academic Project Management Skills aims to equip the learner with the fundamental concepts and tools to manage the given project's resources, scope, and time. The course aims to enable the learner to plan the timeline of projects, schedule work activities, and devise control measures for deadlines and resources so that the desired results can be obtained on time. Learning Outcomes After the successful completion of the certificate, the student will be able to learn: Fundamentals of Project Management. Characteristics and Objectives of Projects. Project Planning. Project Control. Tools and Techniques for Project Management. Completing the Project. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Project Management Skills - Academic This lecture provide an overview of the understanding and skills required for academic project management. QUIZ- PROJECT MANAGEMENT SKILLS Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Student/lecturer/academic Academic project manager Research supervisor Academic writer Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

This Professional Certificate Course on Risks and Challenges in Global Banking Regulations covers the latest developments and challenges faced by global banks, focusing on risk management, corporate governance, and risk measurement techniques. Students will learn about liquidity risk and credit risk, as well as e-finance and how it affects the banking industry. Upon completion, students will have a comprehensive understanding of global banking regulations and the risks associated with them. The Professional Certificate Course on Risks and Challenges in Global Banking Regulations is designed to provide a comprehensive understanding of global banks' latest developments, risks, and challenges. After the successful completion of the course, you will be able to learn about the following, Risk Management and Types of Risks. Corporate Governance and Risk Measurement Techniques to Risk Management Liquidity Risk and Credit Risk E-finance This Professional Certificate Course on Risks and Challenges in Global Banking Regulations covers the latest developments and challenges faced by global banks, focusing on risk management, corporate governance, and risk measurement techniques. Students will learn about liquidity risk and credit risk, as well as e-finance and how it affects the banking industry. Upon completion, students will have a comprehensive understanding of global banking regulations and the risks associated with them. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Risks and Challenges in Global Banking Regulations Self-paced pre-recorded learning content on this topic. Risks and challenges in Global Banking Regulations Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Banking professionals Compliance officers Risk management specialists Regulators and policymakers Finance and accounting professionals Legal professionals International business executives Graduate students in finance and economics Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Are you part of the Office Management department of your company? Or are you a businessman who's having issues with office management? Can you say that you are someone who knows everything about office management or do you still need to learn about it? If so, then this course will help you in office management and find out how to run the business smoothly! Description: Office Management is an essential part of the business since this is where you would know how your office is run and is the key for your business to be successful. In this course, you will be learning how your business or the company you are working for has the right leaders to run its management and operations. You will also learn how to build a successful brand. Then know the importance of teamwork to be able to achieve and accomplish more things. You will also learn that motivation is at the heart of a better business and one of the ways to succeed. Moreover, you will know how to improve the marketing of the business and learn how to provide top customer service. Who is the course for? Businessmen, entrepreneurs or professionals that need to know about office management. People who have an interest in becoming part of the office management department. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Office Management is a useful qualification to possess, and would be beneficial for the following careers: Administrative Assistants Client Relations Manager Contract Administrator Data Entry Specialists Executive Assistants General Office Clerks Information Assistants Material Recording Clerks Secretaries Virtual Assistants. Managing Office Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Office Management Module One - Getting Started 00:30:00 Module Two - New Hires 01:00:00 Module Three - It's About Interacting and Influencing 01:00:00 Module Four - Dealing with Rumors Gossip and Half Truths 01:00:00 Module Five - Office Personalities (I) 00:30:00 Module Six - Office Personalities (II) 01:00:00 Module Seven - Getting Support for Your Projects 01:00:00 Module Eight - Conflict Resolution 01:00:00 Module Nine - Ethics 01:00:00 Module Ten - You Are Not an Island 01:00:00 Module Eleven - Social Events Outside of Work 00:30:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Diploma in Office Management 00:20:00 Final Exam Final Exam- Diploma in Office Management 00:20:00