Learn how to graciously and effectively receive feedback to achieve better results in both your personal and professional life. Feedback is often viewed with trepidation, and yet it is an essential tool for growth and improvement. In this course, we will explore the concept of feedback, understanding the feedback filter and how to make it most effective, and creating a feedback-rich environment. This course equips you with the skills needed to become more open and receptive to feedback, fostering better relationships and personal growth. Learning Objectives Comprehend the concept of feedback and its significance in personal and professional growth, recognizing that feedback can be both positive and constructive in nature.;Learn how to effectively process and receive feedback by eliminating common filtering techniques and responding with openness and gratitude.;Create a feedback-rich environment by actively seeking feedback, encouraging others to provide feedback, and responding to feedback in a manner that fosters better relationships and personal development.
Frustrated with boring meetings that waste time? Never fear! This pivotal course will teach you how to shift from boring, ineffective meetings, to strategic meetings that get results! Through application exercises and a rich multimedia process, learn the specific components that make meetings worth the time and effort of everyone involved. But what if you are not in charge? Not a problem! This course will also take you through the steps and options to make meetings effective even when you are not the one conducting! Learning Objectives Learn how to plan effective meetings that team members find valuable.;Learn about the key components of successful meetings.;Gain tips for playing an effective role in meetings even when not the one conducting.;Outline and plan meetings with a team strategy in mind.
As a leader you will have opportunity to coach and mentor others in both official and unofficial capacities. Knowing how to effectively coach and mentor your people is key to both their success and to preparing new leadership to step up. Through application exercises and a rich multimedia process, you will learn the skills to be an effective coach or mentor, and thus be able to build additional leadership capability in your organization.
Elevate your career with our comprehensive Leadership and Management Diploma. Gain essential skills in strategic leadership, team management, and organizational development. This diploma program empowers you with the knowledge and tools to excel as a leader in today's dynamic business environment. Enroll now to unlock your leadership potential and drive success in your professional journey.
Effectively managing high performers and supervisors is a critical element of performance management in any organization. High performers often have unique needs and expectations, and managers play a pivotal role in harnessing their potential while ensuring their continued motivation and growth. Participants will learn how to recognize, reward, and develop top talent, maintain engagement, and align high performers' goals with the organization's objectives. By enhancing their management skills, participants can maximize the contributions of high performers, ultimately driving organizational success. Learning Objectives The following are some of the key outcomes in this course: Recognize the unique characteristics and needs of high-performing employees, including their susceptibility to burnout and boredom Learn how to effectively leverage the skills and strengths of high achievers Recognize the need for a different leadership style when managing managers Develop strategic thinking skills to focus on the big picture and align different teams Understand the role of managers in ensuring performance alignment within their teams and how to support them Target Audience Managers, Team Leaders, Young Professionals
Providing effective feedback and maintaining a continuous performance management process are essential components of ensuring employee growth and productivity. Participants will learn how to provide feedback that motivates and fosters development, set clear performance expectations, and engage in regular, meaningful conversations that drive continuous improvement. By mastering these skills, participants can create a performance-driven culture that enhances employee satisfaction, development, and organizational success. Learning Objectives The following are some of the key outcomes in this course: Differentiate poor performance from misconduct due to ability and motivation issues Comprehend the purpose and components of PIPs for addressing consistent underperformance Learn to tailor support for employees based on their individual needs, addressing motivation and ability through appropriate strategies Understand how to use PIPs effectively, focusing on performance improvement rather than disciplinary action Discover promoting collaboration between supervisors and team members Target Audience Managers, Team Leaders, Young Professionals
Starting a project can be an intimidating prospect. Understand why it is important know the difference between a project and an assignment or program. We will help you to understand key definitions used in Project Management and the responsibilities and attributes of effective project managers. You will discover the four phases of project management that is vital to the success of any project. Learning Objectives Implement suggestions for successful project delivery, Apply the four phases of project management , Describe the responsibilities of a project manager, Assess outcome and how to negotiate for resources, Perform the project delivery and write final report Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Providing effective feedback and maintaining a continuous performance management process are essential components of ensuring employee growth and productivity. Discover the skills needed to deliver constructive feedback and facilitate ongoing performance discussions. Participants will learn how to provide feedback that motivates and fosters development, set clear performance expectations, and engage in regular, meaningful conversations that drive continuous improvement. By mastering these skills, participants can create a performance-driven culture that enhances employee satisfaction, development, and organizational success. Learning Objectives The following are some of the key outcomes in this course: Recognize the significance of feedback in enhancing employee performance, motivation, engagement, and self-awareness Learn a structured approach to delivering effective feedback Understand key principles for delivering effective feedback Grasp the concept of continuous performance management Learn practical methods for implementing continuous performance management Target Audience Managers, Team Leaders, Young Professionals
This course will ensure that you have the correct knowledge for the start of any project. We will help you understand the basic project management terminology and how to set the project up for success. Know the meaning of words in project management like life cycle, milestone, project charter, SOW and scope. Human capital will be an important component for the project success and this course will help you with guidelines to choose the core project team and set the rules and guidelines for the team. Learning Objectives Summarize decisions to be made in the project definition phase, Identify stakeholders, Explain how to choose the core project team, Apply six criteria for defining effective project goals Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Performance management involves setting clear expectations, providing regular feedback, and evaluating employee performance to align individual goals with organizational objectives. Tips for improving poor performance may include setting specific, measurable goals, offering additional training or resources, providing constructive feedback and support, and recognizing and rewarding improvements. By implementing these strategies, organizations can cultivate a culture of continuous improvement, boost employee engagement, and achieve better overall performance outcomes. Learning Objectives The following are some of the key outcomes in this course: Understand what performance management is Discover the steps that are involved in the performance management cycle Discover the benefits of Performance Improvement and why the cycle is an ongoing process that's critical to success Target Audience Managers, Team Leaders, Young Professionals