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654 Business Communication courses delivered Online

B2B Copywriter Course

5.0(1)

By Course Gate

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This B2B Copywriter Course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The B2B Copywriter Course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to B2B Copywriter Course and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited B2B Copywriter Course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this B2B Copywriter Course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The B2B Copywriter Course will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Introduction to Copywriting Introduction to Copywriting 00:14:00 Module 02: Basics of Copywriting Basics of Copywriting 00:33:00 Module 03: Introduction to Business Analysis Introduction to Business Analysis 00:14:00 Module 04: Business Environment Business Environment 00:16:00 Module 05: Eye-Catching Headlines Eye-Catching Headlines 00:28:00 Module 06: Attention-Grabbing Advertisements Attention-Grabbing Advertisements 00:29:00 Module 07: Essential Copywriting Skills Essential Copywriting Skills 00:37:00 Module 08: Online Copywriting Online Copywriting 00:42:00 Module 09: Press Related Copywriting Press Related Copywriting 00:34:00 Module 10: Print Media Copywriting Print Media Copywriting 00:33:00 Module 11: Time Management Time Management 00:40:00 Module 12: Copywriting for Mainstream Media Copywriting for Mainstream Media 00:16:00 Module 13: Copywriting for Other Media Copywriting for Other Media 00:25:00 Module 14: How to Write Better Copy How to Write Better Copy 00:23:00 Module 15: Final Tips Final Tips 00:23:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

B2B Copywriter Course
Delivered Online On Demand6 hours 47 minutes
£11.99

Building Your Self Esteem and Assertiveness Skills

By Training Tale

Building Your Self Esteem and Assertiveness Skills Self-esteem and assertiveness are two essential skills for life success. None of your life's judgments is more important than what you make about yourself. Without some sense of self-worth, life can be extremely painful and unforgiving. Through this Building Your Self Esteem and Assertiveness SkillsCourse, you will learn some techniques that can dramatically change how you feel about yourself and how you approach the world to get what you want. Move past your fears, shyness, self-doubt, and negativity. Increase your self-esteem, improve your ability to influence others, and take action that will change your life for the better! Self-esteem and assertiveness are essential components of living a happy and successful life. Building self-esteem and assertiveness are essential for professional success. However, it is impossible to advance in your career without adequate training and guidance. And this Building Your Self Esteem and Assertiveness Skills course is perfect for you in this regard. After completing this Building Your Self Esteem and Assertiveness Skills course, you'll be ready to take on any challenge and start your career in your desired industries/sectors by developing your skills. This Building Your Self Esteem and Assertiveness Skills will improve your existing skills by taking them to the next level and providing up-to-date knowledge for facing tomorrow's challenges. Learning Outcomes After completing this Building Your Self Esteem and Assertiveness Skills Course,the learner will be able to: Understand the fundamentals of self-esteem. Understand the fundamentals of assertiveness. Understand the importance of assertive communication. Understand the four basic styles of communication. Know how to respond to criticism. Gain a solid understanding of the XYZ formula for effective assertive communication. Gain in-depth knowledge of assertiveness in the workplace. Courses are included in this Building Your Building Your Self Esteem and Assertiveness Skills Course Course 01: Building Your Self Esteem and Assertiveness Skills Course 02: Workplace Stress Management Course 03: Level 2 Award in Job Search and Interview Skills [ Note: Free PDF certificate will provide as soon as completing the Building Your Self Esteem and Assertiveness Skills course] Building Your Self Esteem and Assertiveness Skills Detailed course curriculum of Building Your Self Esteem and Assertiveness Skills Module 1: Understanding Self Esteem Defining Self-Esteem Signs of Low and High Self-Esteem What Causes Low Self-esteem? How is Low Self-esteem Related to Mental Health? Strategies to Build Healthy Self-Esteem How to Increase Your Self-esteem? What Can Friends and Family Do Help? Module 2: Understanding Assertiveness What is Assertiveness? The Origins of Assertiveness The Assertive Journey The Confidence Lane The Four Basic Styles of Communication Assertiveness vs. Aggressiveness Assertiveness vs. Passiveness Assertive Styles With Body Language Responding to Criticism Module 3: Assertiveness in Communication Assertive Communication Importance of Assertive Communication Outcomes & Benefits of Assertiveness Important Facts About Assertiveness Facets of Assertiveness XYZ Formula for Effective Assertive Communication Applications of Assertiveness Module 4: Assertiveness in Workplace Managing Assertively Assertive Roles at Work Managing Workplace Conflict 'I' Messages or 'I' Statements Social Confidence ------------------------- Assessment Method After completing each module of the Building Your Self Esteem and Assertiveness Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Building Your Self Esteem and Assertiveness Skills, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. Who is this course for? Building Your Self Esteem and Assertiveness Skills This Building Your Self Esteem and Assertiveness Skills is ideal for anyone who wants to understand why Self Esteem and Assertiveness skills are important, how to develop and improve them, and how to advance their career. Including: Managers Team Leaders Office Executives Office Administrators Employees Business people Secretaries Receptionists Requirements Building Your Self Esteem and Assertiveness Skills There are no specific requirements for Building Your Self Esteem and Assertiveness Skills because it does not require any advanced knowledge or skills. Students who intend to enrol in Building Your Self Esteem and Assertiveness Skills must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Building Your Self Esteem and Assertiveness Skills This course will help you move forward in your career by providing you with relevant information, skills, and a certificate of completion. You can expect to be significantly closer to achieve your goals after successfully completing this course. It's also securing the job you want, getting the promotion you deserve. Certificates Certificate of completion Digital certificate - Included

Building Your Self Esteem and Assertiveness Skills
Delivered Online On Demand4 hours
£12

Negotiation Skills: Negotiation Tactics to Closing a Better Deal Course- CPD Accredited

By Training Tale

Negotiation Skills: Negotiation Skills Course Online Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Negotiation Skills: Negotiation Skill Course will provide you with a solid foundation to become a confident negotiator and help you develop your skills. This exclusive Negotiation Skills: Negotiation Skills course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Negotiation Skills: Negotiation Skills Course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the Negotiation Skills: Negotiation Skills course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Special Offers of this Negotiation Skills: Negotiation Skills Course This Negotiation Skills: Negotiation Skills Course includes a FREE PDF Certificate. Lifetime access to this Negotiation Skills: Negotiation Skills Course Instant access to this Negotiation Skills: Negotiation Skills Course Get FREE Tutor Support from Monday to Friday in this Negotiation Skills: Negotiation Skills Course Main Course: Level 5 Negotiation Skills Course Courses You will Get with Negotiation Skills: Negotiation Skills course: Course 01: Level 5 Report Writing Course Course 02: Minute Taking Course Course 03: Level 7 Business Management Course Others Benefits of Negotiation Skills: Negotiation Skills Course Free 04 PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Negotiation Skills: Negotiation Skills course] Negotiation Skills: Negotiation Skills Course Online Industry Experts Designed this Negotiation Skills: Negotiation Skills course into 12 detailed modules. Detailed course curriculum of the Level 5 Negotiation Skills Training Course: Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections Assessment Method of Negotiation Skills Course After completing each module of the Negotiation Skills: Negotiation Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Negotiation Skills Course After completing the MCQ/Assignment assessment for this Negotiation Skills: Negotiation Skills course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Negotiation Skills: Negotiation Skills Course Online This Negotiation Skills: Negotiation Skills course is suitable for candidates committed to their ongoing professional development. Requirements Negotiation Skills: Negotiation Skills Course Online Students who intend to enrol in this NNegotiation Skills: Negotiation Skills Course must meet the following requirements: Negotiation Skills: Good command of the English language Negotiation Skills: Must be vivacious and self-driven. Negotiation Skills: Basic computer knowledge Negotiation Skills: A minimum of 16 years of age is required. Career path Negotiation Skills: Negotiation Skills Course Online This Negotiation Skills: Negotiation Skills Course qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included

Negotiation Skills: Negotiation Tactics to Closing a Better Deal Course- CPD Accredited
Delivered Online On Demand26 hours
£12

Sales Administration Skills

By Compliance Central

Did you know that according to a recent study by the Chartered Institute of Marketing, businesses with a strong focus on Sales Administration Skills achieve a 15% higher sales growth compared to those who don't?Sales Administration Skills are the backbone of any successful sales operation, ensuring smooth processes and maximizing sales potential. Our extensive Sales Administration Skills course is designed to equip you with the theoretical knowledge and understanding to excel in a Sales Administration role. Through a series of engaging modules, you'll gain valuable insights into the world of sales, marketing, and customer interaction, all specifically tailored to the Sales Administration function. Learning Outcomes By the end of this Sales Administration Skills course, you will be able to: Demonstrate a strong understanding of the sales cycle and its various stages. Effectively manage customer inquiries and interactions. Utilize marketing principles to support sales efforts. Develop and maintain accurate sales records and data. Apply effective communication and negotiation skills in a Sales Administration setting. Contribute to the overall success of the sales team through strong administrative support. Why would you choose the Sales Administration Skills course from Compliance Central: Lifetime access to Sales Administration Skills course materials Full tutor support is available from Monday to Friday with the Sales Administration Skills course Learn Sales Administration Skills skills at your own pace from the comfort of your home Gain a complete understanding of Sales Administration Skills course Accessible, informative Sales Administration Skills learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Sales Administration Skills Study in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your course This Sales Administration Skills course delves into 17 modules, each packed with valuable knowledge to enhance your Sales Administration Skills. Module 01: Introduction to Sales This module establishes the foundation of Sales Administration Skills by exploring the core concepts of sales, its role within a business, and the various career paths available. Module 02: Sales Growth Delve into the strategies and techniques employed to achieve sustainable sales growth. This module explores market analysis, lead generation, and effective sales pipeline management. Module 03: Sales Hypnosis Learn the fundamentals of ethical persuasion techniques used in sales. This module explores the psychology of influence and how to build rapport with potential customers. Module 04: Sales Presentation Master the art of crafting compelling sales presentations. This module equips you with the skills to present product features, address customer needs, and deliver a persuasive closing argument. Module 05: Basics of Marketing Gain a solid understanding of marketing principles and their impact on sales success. This module explores market segmentation, branding strategies, and the elements of the marketing mix. Module 06: The Marketing Process Uncover the various stages involved in the marketing process, from market research and product development to promotion and distribution. Module 07: Strategic Marketing Explore the development and implementation of strategic marketing plans. This module delves into competitor analysis, target market identification, and the creation of a winning marketing strategy. Module 08: Marketing Environment Gain insights into the internal and external factors influencing the marketing environment. This module explores economic, social, technological, legal, and environmental factors impacting marketing strategies. Module 09: Market Segmentation Learn how to effectively segment markets to identify and target specific customer groups. This module explores various segmentation methods and their application in sales administration. Module 10: Consumer Buying Behaviour Unravel the mysteries of consumer buying behavior. This module explores the psychological, social, and cultural factors that influence purchasing decisions. Module 11: Business Markets and Buying Behaviour Gain a deeper understanding of business-to-business (B2B) markets and buyer behavior. This module explores the unique characteristics of B2B sales and the decision-making process involved. Module 12: Marketing Research Discover the importance of market research in developing effective sales and marketing strategies. This module explores various research methodologies and data analysis techniques. Module 13: Sales and Marketing Explore the vital link between sales and marketing functions within a business. This module emphasizes collaboration and communication to achieve organizational goals. Module 14: Leverage and Limitations Gain insights into the leverage and limitations of various Sales Administration Skills techniques. This module explores ethical considerations and responsible sales practices. Module 15: Sales Negotiations Develop your negotiation skills to effectively close deals and secure favorable outcomes. This module explores negotiation strategies, tactics, and effective communication techniques. Module 16: Dealing with Customers Master the art of exceptional customer service in a sales environment. This module explores communication techniques, building rapport, and handling customer objections. Module 17: Communication Skills Develop strong communication skills that are essential for success in Sales Administration. This module emphasizes active listening, clear and concise communication, and persuasive writing techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Sales Administration Skills course is ideal for: Individuals seeking a career in sales administration. Those looking to enhance their existing Sales Administration Skills. Business professionals seeking to understand the sales process. Anyone interested in developing strong communication and negotiation skills. Those who want to gain a competitive advantage in the job market. Individuals seeking to contribute to a successful sales and marketing team. Requirements To enrol in this Sales Administration Skills course, all you need is a basic understanding of the English Language and an internet connection. Career path A strong foundation in Sales Administration Skills can open doors to a variety of exciting career paths, including: Sales Administrator Sales Operations Specialist Customer Service Representative Account Manager Business Development Representative Marketing Coordinator Sales Manager (with further experience and qualifications) Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Sales Administration Skills
Delivered Online On Demand10 hours
£12

Level 5 Negotiation Skills Course - CPD Accredited

By Training Tale

Negotiation Skills: Negotiation Skills Course Online Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Negotiation Skills: Negotiation Skills Course will provide you with a solid foundation to become a confident negotiator and help you develop your skills. This exclusive Negotiation Skills: Negotiation Skills Course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Negotiation Skills: Negotiation Skills Course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the Negotiation Skills: Negotiation Skills Course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Special Offers of this Negotiation Skills: Negotiation Skills Course This Negotiation Skills Course includes a FREE PDF Certificate. Lifetime access to this Negotiation Skills Course Instant access to this Negotiation Skills Course Get FREE Tutor Support from Monday to Friday in this Negotiation Skills Course Courses You will Get with Negotiation Skills: Negotiation Skills course: Course 01: Negotiation Skills Course 02: Communication Skills Course 03: Level 5 Retail Management Course 04: Level 5 Report Writing Others Benefits of Negotiation Skills: Negotiation Skills Course Free 04 PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Negotiation Skills: Negotiation Skills course] Negotiation Skills: Negotiation Skills Course Online Industry Experts Designed this Negotiation Skills: Negotiation Skills course into 12 detailed modules. Detailed course curriculum of the Level 5 Negotiation Skills Training Course: Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections Assessment Method of Negotiation Skills After completing each module of the Negotiation Skills: Negotiation Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Negotiation Skills After completing the MCQ/Assignment assessment for this Negotiation Skills: Negotiation Skills course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Negotiation Skills: Negotiation Skills Course Online This Negotiation Skills: Negotiation Skills Course is suitable for candidates committed to their ongoing professional development. Requirements Negotiation Skills: Negotiation Skills Course Online Students who intend to enrol in this Negotiation Skills: Negotiation Skills Course must meet the following requirements: Negotiation Skills: Good command of the English language Negotiation Skills: Must be vivacious and self-driven. Negotiation Skills: Basic computer knowledge Negotiation Skills: A minimum of 16 years of age is required. Career path Negotiation Skills: Negotiation Skills Course Online This Negotiation Skills: Negotiation Skills Course qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included

Level 5 Negotiation Skills Course - CPD Accredited
Delivered Online On Demand26 hours
£12

Diploma in Workplace Professionalism and Communication

4.5(3)

By Studyhub UK

Step into the realm of unmatched professionalism with our 'Diploma in Workplace Professionalism and Communication'. In an evolving corporate landscape, stand out with a refined professional image and communication skills that resonate. Dive deep into the essence of presenting oneself adeptly, weaving relationships, and achieving results that matter. With this course, equip yourself with the finesse to communicate effectively, expand your professional horizons, and build networks that last. Learning Outcomes Understand the intricacies of presenting oneself professionally in the workplace. Develop the prowess to communicate efficiently, ensuring desired results. Grasp techniques to enhance and project a sterling professional image. Gain insights into broadening one's skill set for a dynamic work environment. Cultivate the knack for building enduring professional relationships and networks. Why choose this Diploma in Workplace Professionalism and Communication course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Diploma in Workplace Professionalism and Communication Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Diploma in Workplace Professionalism and Communication course for? Individuals keen to fortify their workplace communication skills. Professionals seeking to elevate their corporate image. Team leaders aiming to foster effective communication within their teams. Graduates preparing to embark on their corporate journey. Entrepreneurs desiring enhanced networking skills. Career path Corporate Communication Specialist: £30,000 - £55,000 Professional Development Trainer: £28,000 - £60,000 Business Networking Consultant: £35,000 - £70,000 Professional Image Consultant: £25,000 - £50,000 Workplace Relationship Manager: £40,000 - £75,000 Team Communication Coordinator: £32,000 - £58,000 Prerequisites This Diploma in Workplace Professionalism and Communication does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Diploma in Workplace Professionalism and Communication was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Positioning Yourself as a Professional Attitude in the Workplace 00:10:00 Professionalism 00:03:00 Making Changes through Personal Accountability 00:07:00 Enhancing Your Professional Image Your Image as a Whole 00:05:00 Becoming More Marketable 00:03:00 Communicating and Image 00:08:00 Expanding Your Skills Time Management 00:14:00 Project Management Techniques 00:03:00 Making Decisions 00:06:00 Communicating for Results Keys to Effective Communication 00:26:00 Presentations 00:09:00 Meetings 00:07:00 Building Relationships and Networks Work and Your Personality 00:05:00 Bonus Section & Contact Information: Clarity Coaching with Gretchen Maurer 00:05:00 Roles in the Office MRP 00:18:00 Mock Exam Mock Exam - Diploma in Workplace Professionalism and Communication 00:20:00 Final Exam Final Exam - Diploma in Workplace Professionalism and Communication 00:20:00

Diploma in Workplace Professionalism and Communication
Delivered Online On Demand2 hours 49 minutes
£10.99

Professional Telephone Etiquette

By Training Tale

Professional Telephone Etiquette Online Phone etiquette is an extremely important skill to have in an employee's skill-set. Good communication both inside and outside of the office can be facilitated by having proper telephone etiquette. In any challenging situation, it can be a unique way for you to show confidence. With proper telephone etiquette training, these and other situations can be managed more easily. Through this Telephone-Etiquette course, you will develop better telephone communication skills. This Telephone-Etiquette course covers various aspects of the telephone etiquette, using appropriate phone language, removing phone distractions, inbound calls, outbound calls, handling rude or angry callers, handling interoffice calls, handling voice mail messages, methods of training staff, correcting poor telephone etiquette and much more. Main Course: Telephone Etiquette Free Courses: Course 01: Communication Skills Course 02: Level 5 Negotiation Skills [ Note: Free PDF certificate as soon as completing the Telephone Etiquette course] Professional Telephone Etiquette Course Curriculum of the Telephone Etiquette Module 01: Aspects of Phone Etiquette Module 02: Using Proper Phone Language Module 03: Eliminate Phone Distractions Module 04: Inbound Calls Module 05: Outbound Calls Module 06: Handling Rude or Angry Callers Module 07: Handling Interoffice Calls Module 08: Handling Voicemail Messages Module 09: Methods of Training Employees Module 10: Correcting Poor Telephone Etiquette Module 11: Wrapping Up Assessment Method of Telephone Etiquette After completing each module of the Telephone Etiquette Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Telephone Etiquette After completing the MCQ/Assignment assessment for this Telephone Etiquette course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Professional Telephone Etiquette This Telephone Etiquette course is ideal for those who want to develop their telephone skills. Requirements Professional Telephone Etiquette There are no specific requirements for this Telephone Etiquette Course because it does not require any advanced knowledge or skills. Career path Professional Telephone Etiquette After completing this Telephone Etiquette course, you may be able to pursue a variety of promising career opportunities.

Professional Telephone Etiquette
Delivered Online On Demand15 hours
£12

Public Speaking & Communication Skills Course

By Online Training Academy

In the contemporary world, mastering Public Speaking & Communication is paramount. Such a course equips individuals with the skills necessary to effectively convey ideas, connect with audiences, and articulate thoughts with clarity and conviction. Understanding Your Audience, Crafting a Fundamental Outline, and Structuring the Program are pivotal in tailoring messages to suit diverse listeners. Developing Content and Integration and Synthesis further refine one's ability to craft compelling narratives. Preparation Strategies and Managing Anxiety are indispensable tools for overcoming nerves and delivering speeches confidently. Effective Speech Delivery (Part I) and (Part II) polish presentation techniques, ensuring messages resonate powerfully. With this skill set, individuals not only enhance their daily interactions but also boost their professional prospects. In the UK job market, employers highly value candidates proficient in Public Speaking & Communication, often offering competitive salaries commensurate with this expertise. The demand for such skills is on the rise, with a significant increase in opportunities for those adept in communication, estimated at a growth rate of 10% annually. Key Features This Public Speaking & Communication Skills Course Includes: This Public Speaking & Communication Skills Course is CPD Certified Free Certificate from Reed CIQ Approved Public Speaking & Communication Skills Course Developed by Specialist Lifetime Access Course Curriculum This Public Speaking & Communication Skills Course: Module 01: Understanding Your Audience Module 02: Crafting a Fundamental Outline Module 03: Structuring the Program Module 04: Developing Content Module 05: Integration and Synthesis Module 06: Preparation Strategies Module 07: Managing Anxiety Module 08: Effective Speech Delivery (Part I) Module 09: Effective Speech Delivery (Part II) Module 10: Questions and Answers Learning Outcomes This Public Speaking & Communication Skills Course: Audience identification in Public Speaking: Determine target demographics for effective communication strategies. Outline creation: Develop structured frameworks for coherent speech delivery. Program organization: Arrange content logically to enhance audience comprehension. Speech development: Elaborate on ideas with relevant examples and details. Comprehensive integration: Merge all components seamlessly for cohesive presentations. Nervousness management: Employ techniques to alleviate anxiety during public speaking engagements. CPD 10 CPD hours / points Accredited by CPD Quality Standards Public Speaking & Communication Skills Course 1:22:04 1: Module 01: Understanding Your Audience Preview 08:27 2: Module 02: Crafting a Fundamental Outline 09:26 3: Module 03: Structuring the Program 09:11 4: Module 04: Developing Content 08:14 5: Module 05: Integration and Synthesis 08:34 6: Module 06: Preparation Strategies 07:49 7: Module 07: Managing Anxiety 08:27 8: Module 08: Effective Speech Delivery (Part I) 07:59 9: Module 09: Effective Speech Delivery (Part II) 05:27 10: Module 10: Questions and Answers 06:30 11: CPD Certificate - Free 01:00 12: Leave A Review 01:00 Who is this course for? This Public Speaking & Communication Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Public Speaking & Communication Skills. Moreover, this course is ideal for: Professionals seeking enhanced communication proficiency. Students aiming to excel in public speaking engagements. Individuals preparing for leadership roles requiring effective communication. Entrepreneurs seeking to pitch ideas persuasively to diverse audiences. Public figures aspiring to refine their public speaking skills. Requirements There are no requirements needed to enrol into this Public Speaking & Communication Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Public Speaking & Communication Skills course. Career path After finishing this Public Speaking & Communication Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Public Speaking & Communication are: Communications Officer - £25K to 35K/year Marketing Executive - £22K to 40K/year Corporate Trainer - £30K to 50K/year Event Coordinator - £20K to 35K/year Human Resources Specialist - £25K to 40K/yr Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Public Speaking & Communication Skills Course
Delivered Online On Demand1 hour 24 minutes
£12

Complete Public Speaking Skills

By Training Tale

Public Speaking: Public Speaking Online Transform your communication prowess with our dynamic Public Speaking course. Dive deep into the Public Speaking program, mastering essential Public Speaking techniques and gaining invaluable Public Speaking knowledge. Enroll today to shine in any speaking scenario. Don't miss this opportunity to excel in Public Speaking. Unlock the power of effective communication with our Public Speaking course. Master essential Public Speaking skills, gain confidence, and captivate your audience. Enroll today to elevate your presentation abilities and become a skilled Public Speaking professional. Don't miss this opportunity to excel in Public Speaking. Elevate your confidence and communication skills with our Public Speaking course. Master essential techniques to excel in Public Speaking. Join us today to unlock the secrets of impactful Public Speaking and boost your career. Don't miss out on this chance to become a Public Speaking expert. Enroll now! Special Offers of this Public Speaking: Public Speaking Course This Public Speaking Course includes a FREE PDF Certificate. Lifetime access to this Public Speaking Course Instant access to this Public Speaking: Public Speaking Course Get FREE Tutor Support from Monday to Friday in this Public Speaking: Public Speaking Course [ Note: Free PDF certificate as soon as completing the Public Speaking: Public Speaking course] Public Speaking: Public Speaking Course Curriculum of Public Speaking Module 1: Introduction Module 2: Understanding Storytelling Module 3: Better Speech Module 4: Deliver your speech Module 5: Overcome your anxiety, and fear Assessment Method of Public Speaking After completing each module of the Public Speaking: Public Speaking Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Public Speaking After completing the MCQ/Assignment assessment for this Public Speaking: Public Speaking course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Public Speaking: Public Speaking This Public Speaking Course is suitable for anyone Requirements Public Speaking: Public Speaking Students who intend to enrol in this Public Speaking: Public Speaking course must meet the following requirements: Public Speaking: Good command of the English language Public Speaking: Must be vivacious and self-driven Public Speaking: Basic computer knowledge Public Speaking: A minimum of 16 years of age is required Career path Public Speaking: Public Speaking Certificates Digital Certificate Digital certificate - Included

Complete Public Speaking Skills
Delivered Online On Demand10 hours
£12

Strategies for Corporate Relations

By Online Training Academy

In today's interconnected corporate landscape, mastering Corporate Relations is indispensable for career success. This course equips you with vital skills like effective communication, building professional networks, and managing conflicts-all crucial for navigating the complexities of modern workplaces. Understanding Corporate Relationship Goals and mastering Corporate Etiquette are foundational, fostering trust and rapport while enhancing collaboration and teamwork. Such competencies not only enrich daily interactions but also elevate professional credibility, making you highly desirable to UK employers seeking adept Corporate Relations professionals. With increasing demand in this sector, job opportunities are plentiful, offering competitive salaries commensurate with expertise. Embracing these modules not only prepares you for lucrative career prospects but also ensures you stay relevant in a field where opportunities are growing steadily. In essence, this course empowers you to thrive in corporate environments, shaping a successful and fulfilling professional journey. Key Features: CPD Certified Strategies for Corporate Relations Course Free Certificate from Reed CIQ Approved Strategies for Corporate Relations Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Corporate Relationship Goals Module 02: Basics of Corporate Etiquette Module 03: Understanding Effective Communication Module 04: Cross-Cultural Communication Module 05: Establishing Trust and Rapport Module 06: Collaboration and Teamwork Module 07: Managing Difficult Conversations and Conflict Module 08: Building Professional Networks and Alliances Module 09: Sustaining Long-Term Relationships and Success Learning Outcomes: Craft corporate strategies aligning with relationship goals for organizational success. Apply corporate etiquette principles in diverse professional settings effectively. Master the nuances of effective communication for impactful corporate interactions. Navigate cross-cultural communication challenges, fostering global collaboration and understanding. Develop skills in establishing trust and rapport crucial for professional relationships. Strengthen collaboration and teamwork abilities within corporate environments for enhanced productivity. CPD 10 CPD hours / points Accredited by CPD Quality Standards Strategies for Corporate Relations 2:04:41 1: Module 01: Introduction to Corporate Relationship Goals Preview 11:28 2: Module 02: Basics of Corporate Etiquette 11:03 3: Module 03: Understanding Effective Communication 15:02 4: Module 04: Cross-Cultural Communication 13:15 5: Module 05: Establishing Trust and Rapport 13:17 6: Module 06: Collaboration and Teamwork 14:21 7: Module 07: Managing Difficult Conversations and Conflict 13:49 8: Module 08: Building Professional Networks and Alliances 15:14 9: Module 09: Sustaining Long-Term Relationships and Success 16:12 10: CPD Certificate - Free 01:00 Who is this course for? This Corporate Relations course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Corporate Relations. Moreover, this course is ideal for: Professionals seeking advanced corporate relationship management skills. Business executives aiming to enhance cross-cultural communication and collaboration. Team leaders focused on conflict resolution and effective communication strategies. Individuals aspiring to build and expand professional networks and alliances. Those desiring expertise in sustaining long-term relationships for sustained success. Requirements There are no requirements needed to enrol into this Corporate Relations course. We welcome individuals from all backgrounds and levels of experience to enrol into this Corporate Relations course. Career path After finishing this Corporate Relations course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Corporate Relations are: Corporate Communications Specialist - £30K to 45K/year Business Development Manager - £35K to 60K/year HR Relationship Manager - £30K to 50K/year International Sales Executive - £25K to 45K Public Relations Officer - £25K to 40K Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Strategies for Corporate Relations
Delivered Online On Demand2 hours 6 minutes
£12