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528 Business Communication Skills courses in Leeds delivered On Demand

Communication Skills Course: Body Language

By iStudy UK

Do you wish you could know what someone is thinking about? Or may be you want to improve your non-verbal communication? Body language is a good way to know how others think and feels, as well increase your everyday communication with others. Our body language course is based on scientifically-backed research and is intended to guide you on how to read people's nonverbal behaviour and improve your own. Regardless of Whether you are a business owner, parent, spouse, employee, teacher or student, this course will change the way you communicate with those around you. If you have ever associated with another person, this course will be beneficial to you because our everyday communications are filled with secret nonverbal signs just waiting to be uncovered. By the end of this course, you will know all about the power of body language, and how to get what you've always wanted, without even saying a single word! Course Highlights Communication Skills Course: Body Language is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Communication Skills Course: Body Language into 17 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 5 hours, 15 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Communication Skills Course: Body Language Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Communication Skills Course: Body Language is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Communication Skills Course: Body Language is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction 00:15:00 Aggressive Body Language 00:15:00 Attentive Body Language 00:15:00 Closed Body Language 00:30:00 Deceptive Body Language 00:30:00 Defensive Body Language 00:15:00 Dominant Body Language 00:15:00 Emotional Body Language 00:30:00 Evaluating Body Language 00:15:00 Greeting Body Language 00:30:00 Open Body Language 00:15:00 Relaxed Body Language 00:15:00 Power Body Language 00:15:00 Ready Body Language 00:15:00 Romantic Body Language 00:15:00 Submissive Body Language 00:15:00 Conclusion 00:15:00 Mock Exam Final Exam

Communication Skills Course: Body Language
Delivered Online On Demand5 hours 15 minutes
£25

Level 2 Certificate in Communication Skills

By iStudy UK

Course Overview Learn to communicate with clarity, confidence, and persuasiveness with this Level 2 Certificate in Communication Skills course. In today's world, good communication skills are a must if you want to become successful. Think about it, what good does having amazing skills do you if you can't communicate clearly with others?  This course is designed to level up your communication skills. You'll learn many communication styles. You will also learn how you can improve your communication skills, body language and many more. There are so many people in the world who have amazing skills but do not know how to communicate properly with others and that holds them back. Don't be one of those people; learn to communicate with others confidently and you'll be a lot more successful. Good communication skills are always noticed and appreciated. If you have good communication skills, you'll always be in demand. Everyone likes the person who communicates clearly and effectively. Enrol today and unleash your true confidence! What You Will Learn This is one of the best courses on communication skills you'll find, and it'll give you vast knowledge about this topic. Communication Basics Types of Communication Types of Personalities Body Language Basics and many more Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course. Chapter 01 Communication Basics FREE 00:15:00 Chapter 02 Types Of Communication FREE 00:30:00 Chapter 03 Types Of Personalities 01:00:00 Chapter 04 Body Language Basics 00:30:00 Chapter 05 Improving Skills 00:30:00 Chapter 06 Final Hints 00:30:00 Mock Exam Mock Exam- Level 2 Certificate in Communication Skills 00:20:00 Final Exam Final Exam- Level 2 Certificate in Communication Skills 00:20:00

Level 2 Certificate in Communication Skills
Delivered Online On Demand3 hours 55 minutes
£25

Difficult Conversations: How To Become a Master of Them

By iStudy UK

We all have experienced difficult conversations in our life. In particular, difficult conversations transpire in all spheres of our life, and they surely are at the core of our professional life. The Difficult Conversations: How To Become a Master of Them course is an attempt to demonstrate how to master difficult conversations at work. You'll focus on both the skillset and the confidence you need to manage difficult conversations successfully. You'll learn how to identify the factors that direct to difficult conversations and get plenty of tips and ideas to ensure both sides have the best possibility of leaving the conflict feeling content. Besides, learn practical ways of handling difficult conversations. Difficult conversations are a significant part of every leader's job. Therefore, this course will be perfect for potential leaders and managers who are responsible to help every team member improve, and handling these conversations. What Will I Learn? Understand the circumstances that lead to difficult conversations Learn ways of handling difficult conversations Understand how to use empathy to facilitate a conversation Ask open and supportive questions Focus on facts, not personalities Use tone and body language to great effect Handle challenges whilst remaining calm Learn how to reach agreement and close the conversation gracefully Requirements: No prerequisites Difficult Conversations Introduction - Welcome from Alan Stevens FREE 00:02:00 Why Are Some Conversations Difficult? FREE 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:02:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 How to Close a Difficult Conversation 00:02:00 Conclusion Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00 Course Certification

Difficult Conversations: How To Become a Master of Them
Delivered Online On Demand27 minutes
£25

Mastering Communication Techniques

By iStudy UK

Do you want to improve your oratory skill? Do you work in the Public affair or do you want to be a politician? Are you trying to develop good command over your communication skill? Then this course is the perfect solution for you. The course provides a powerful insight into the way communication works. Do you have the ability to read people? Do you understand what motivates other people? Do you handle difficult people and hard situations with grace, serenity and tranquility? A good communicator does these works. They can quickly assess people and guess what their problems are? The course will help you to upgrade your intellectual abilities so that you can get individuals to react with the right communication. The course will guide you to gain excellent communications skills to express your thoughts nicely. Course Highlights Mastering Communication Techniques is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Mastering Communication Techniques into 18 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 13 hours, 45 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Mastering Communication Techniques Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Mastering Communication Techniques is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Mastering Communication Techniques is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Communication Techniques What Is Communication FREE 00:30:00 Understand Yourself And Your Message FREE 00:30:00 Ways To Understand Face Reading 00:30:00 Pay Attention To Body Language 00:15:00 Learn To Use Terms That Spark Interest 00:30:00 Give Your Message Within Very Short Time 00:30:00 Communicating Effectively Module One - Getting Started FREE 00:30:00 Module Two - Communicating with Body Language FREE 01:00:00 Module Three - Reading Body Language 01:00:00 Module Four - Body Language Mistakes 00:30:00 Module Five - Gender Differences 00:30:00 Module Six - Nonverbal Communication 01:00:00 Module Seven - Facial Expressions 02:00:00 Module Eight - Body Language in Business 01:00:00 Module Nine - Lying and Body Language 01:00:00 Module Ten - Improve Your Body Language 01:00:00 Module Eleven - Matching Your Words to Your Movement 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Final Exam

Mastering Communication Techniques
Delivered Online On Demand13 hours 45 minutes
£25

Conflict Management and Crucial Conversations

By iStudy UK

This is a very important course for those who do not feel much comfortable in handling any conflict or difficult conversation. The course provides a detailed roundup of the subject matter that will leverage the development of your conflict management power. Be prepared to handle even the most uncomfortable conversation tactfully. Through the coursework, the learners will be equipped with steps that can demonstrate clever ways to avoid a probable conflict or pacify a crucial conversation. The learners will get to learn how to deliver their message without hurting the opposite party and maintain a respected communication.  Highlights of the course Learn how to avoid and manage conflicts Learn the elements that might ignite conflicts Discover the steps to pacify a crucial conversation Deliver message without hurting the opposite party Comfortably face a difficult conversation Who is this Course for? Conflict Management and Crucial Conversations is CPD Qualification Standards accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Conflict Management and Crucial Conversations is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our courses' are CPD Qualification Standards accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Preparing for your conversation Welcome FREE 00:01:00 INTRO FREE 00:05:00 Preparing your problem statement 00:06:00 Delivering your conversation Getting into the right state 00:07:00 Presenting your problem statement 00:04:00 Asking your critical question 00:03:00 Listening to the other person 00:05:00 Agreeing on next steps 00:03:00 Finishing the conversation 00:03:00 Conclusion 00:03:00 BONUS Section: examples Example 1 - breaking up 00:07:00 Example 2 - separation at work 00:07:00 Example 3 - Flatmate discussion 00:03:00 BONUS VIDEOS Bonus - Crucial conversations 00:03:00 Bonus - Feedback 00:04:00 Additional Resource Resource : Conflict Management and Crucial Conversations 00:00:00

Conflict Management and Crucial Conversations
Delivered Online On Demand1 hour 4 minutes
£25

Personal / Business Networking Skills For Maximum Success!

By iStudy UK

Networking is one of the most important skills that one should have for success. Networking is like branding yourself and making others informed that you're capable. Without proper networking, your potential and capabilities remain unknown to others. So, it's important to master the skills of networking to kickstart a better career.  This Personal / Business Networking Skills For Maximum Success Course is designed to teach you the strategies and techniques of effective networking so that you can succeed in your personal and professional life.  What you'll learn Powerful Networking Tools & Strategies - Unique! Learn How the Law Of Reciprocity Can Work For You Learn the Power of the 'Likeability Factor' Hot / Targeted Places to Network Best Online Networking Strategies For Success Mentors - The Power To Transform Your Life! Who is this Course for? This course a perfect fit for anyone who is looking for learning the skills of networking and effective communication.  Requirements Basic / Simple Computer Skills. English speaking knowledge. This course fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time, without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course and will be equipped with the necessary knowledge and skills required to succeed in this sector. All of our courses are CPD and IAO accredited, so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.  Personal / Business Networking Skills For Maximum Success! Why Is Networking Powerful? FREE 00:05:00 Networking Paradigm Shifts FREE 00:03:00 You've Got To GIVE To GET 00:08:00 The Power Of 'Likeability' 00:09:00 Making The Connection 00:06:00 Great Places To Network 00:08:00 The Power Of Mentors 00:06:00

Personal / Business Networking Skills For Maximum Success!
Delivered Online On Demand45 minutes
£25

Public Speaking Diploma

4.3(43)

By John Academy

Description: Confidence is the key for presenting yourself during public speaking. You have to know what to convey to the audience and be comfortable with communication skills. To learn about overcoming your stage fear and nervousness, you can get the help of the course - Public Speaking Diploma. In this course, there are contents which will teach you on how to increase your communication skills. Interpersonal skills, professionalism, controlling nervousness, handling sticky situations, etc. You will also be taught on how to understand your audience, entice them with an immaculate presentation, controlling your body language, key themes and sentences, opportunities to practice and learn from mistakes, etc. This course Is aimed to help you better present yourself and make you more confident. Learning Outcomes: Speak more confidently in a one-on-one conversation Develop more confidence while speaking socially or small Learn practice these skills in a safe and supportive setting Implement quick and easy preparation techniques which will work no matter what if you have one minute or a week for its preparation Make your preparation for questions, in case of when you don't know what those questions will be. Getting over nervousness what you may come across while speaking in front of a group, particularly when the group is not compassionate to what you have to say. Apply the presentation techniques so that you can establish your credibility as well as getting people on your side Build an affinity with your audience Get to know the methods to decrease your nervousness as well as fear Realise your areas of strength as a presenter as well as the way you can draw the attention of different types of people Locate how the visual aids can help create an influence along with attention Improvise techniques to form a professional presence Know a number of different means so that you can prepare and organise information Knowing how to prepare, practise, as well as deliver a short presentation Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Public Speaking Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Public Speaking Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 1 Good Communication Skills 00:15:00 Interpersonal Skills 00:30:00 Getting Comfortable in Conversation 00:30:00 Redesigning Yourself for Strength 00:30:00 Professionalism 00:15:00 Maximizing Meetings 00:15:00 Controlling Nervousness 00:15:00 Module 2 Getting Started 00:15:00 Planning 00:15:00 Force Field Analysis 00:15:00 Understanding Your Audience 00:30:00 Controlling Your Jitters 00:15:00 Making Your Listener Hear You 00:30:00 Key Themes 00:15:00 Structuring Ideas 00:15:00 Organization Methods 00:15:00 Expanding a Basic Plan 00:15:00 Our Body Language 00:15:00 Beginnings and Endings 00:15:00 Module 3 Communication 00:15:00 Stop! Check Your Mouth! 00:15:00 What's Your Type? How About Mine?@m 00:15:00 Positive Self-Talk 00:15:00 Rapport 00:05:00 Maximizing Meetings 00:15:00 Body Language 00:15:00 Sticky Situations 00:15:00 I Can Just Send an E-mail, Right? 00:15:00 Overcoming Nervousness 00:30:00 The Five S's 00:15:00 Start Writing! 00:15:00 Audience Profile 00:05:00 Your Speaking Voice 00:30:00 Add Punch to Your Presentation 00:15:00 Mock Exam Mock Exam- Public Speaking Diploma 00:20:00 Final Exam Final Exam- Public Speaking Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Public Speaking Diploma
Delivered Online On Demand10 hours 35 minutes
£21

Level 5 Administration, Secretarial & Shorthand + Executive PA

By Wise Campus

Level 5 Administration, Secretarial & Shorthand + Executive PA Do you want to improve your understanding of business studies? If so, we have developed a highly unique Level 5 Business Administration course just for you to help you advance your abilities and learn about current business operations. You will learn the abilities necessary for the profession at Level 5 Business Administration, including administration and business communication. The Level 5 Business Administration course also includes courses on giving presentations and presenting corporate data. The Level 5 Business Administration course addresses the function of administration in both big and small organisations and teaches a range of administrative systems. This Level 5 Business Administration course will teach you how to lead a team in a professional context. So why are you still waiting? Learn the core ideas and various administrative skills needed to operate a firm by enrolling in our Level 5 Business Administration course! Learning Objectives Of Level 5 Business Administration After completing this Level 5 Business Administration course successfully, you will be able to: Learn a variety of management and business types from this Level 5 Business Administration course. Level 5 Business Administration teaches how to carry out many important functions and tasks for HR management. Level 5 Business Administration helps to extract maximum value from performance appraisals and interviews. You can develop and implement an effective marketing plan for your organisation through this Level 3 Business Administration course. Level 5 Business Administration helps to explore financial management objectives and functions. You can create business reports and delegate responsibilities to other employees, which helps build an efficient workforce with the help of this Level 5 Business Administration course. Level 5 Business Administration describes how to supervise and monitor teams and workforces of various sizes and types. Special Offers of this Business Administration: Business Administration Course This Business Administration: Business Administration Course includes a FREE PDF Certificate Lifetime access to this Business Administration: Business Administration Course. Instant access to this Business Administration: Business Administration Course. Get FREE Tutor Support to this Business Administration: Business Administration Course Level 5 Administration, Secretarial & Shorthand + Executive PA Elevate your career with our Level 5 Administration, Secretarial & Shorthand + Executive PA course, designed to equip you with essential business communication and administration skills. This Level 5 Administration, Secretarial & Shorthand + Executive PA program includes modules on delivering impactful presentations, managing corporate data, and understanding administration's role in both large and small organizations. Gain expertise in a variety of administrative systems and develop the leadership skills needed to manage a team effectively. With our Level 5 Administration, Secretarial & Shorthand + Executive PA course, you’ll be well-prepared for a dynamic career in professional administration. Who is this course for? Level 5 Administration, Secretarial & Shorthand + Executive PA This Level 5 Business Administration course is ideal for anybody in any business or office environment seeking to reach the top of the ladder. Requirements Level 5 Administration, Secretarial & Shorthand + Executive PA To enrol in this Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Business Administration: Business Administration Course. Be energetic and self-motivated to complete our Business Administration: Business Administration Course. Basic computer Skill is required to complete our Business Administration: Business Administration Course. If you want to enrol in our Business Administration: Business Administration Course, you must be at least 15 years old. Career path Level 5 Administration, Secretarial & Shorthand + Executive PA The following roles are appropriate for someone with this Level 5 Business Administration qualification: Business Administration Apprentice Business Administration Tutor Business and Administration Manager Business Administration – Trainer/Assessor Business Administration Manager

Level 5 Administration, Secretarial & Shorthand + Executive PA
Delivered Online On Demand4 hours 36 minutes
£12

Business Corresponding Accredited Diploma

By iStudy UK

In many businesses, good communication is one of the most valuable skills that you can have. And you need excellent writing abilities to convey ideas clearly. How well you communicate could even affect the jobs you are being offered. To be regarded as a professional communicator, you must know how to write effective emails, memos, and letters. Our Business corresponding course will give you the tools you need to write compelling, valuable business correspondence. You will learn how to get started on a writing project, use proper business tone in the document, and distinguish between the different kinds of business correspondence. You will learn how to decide what is the proper vehicle for written communication in business, electronic or paper. Course Highlights Business Corresponding Accredited Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Business Corresponding Accredited Diploma into 15 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 8 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Business Corresponding Accredited Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Business Corresponding Accredited Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Business Corresponding Accredited Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. PART I-PREPARING TO WRITE THE LETTER-CHAPTER 1 02:00:00 PART I-PREPARING TO WRITE THE LETTER-CHAPTER 2 01:00:00 PART I-PREPARING TO WRITE THE LETTER-CHAPTER 3 02:00:00 PART I-PREPARING TO WRITE THE LETTER-CHAPTER 4 02:00:00 PART II-HOW TO WRITE THE LETTER-CHAPTER 5 03:00:00 PART II-HOW TO WRITE THE LETTER-CHAPTER 6 03:00:00 PART II-HOW TO WRITE THE LETTER-CHAPTER 7 02:00:00 PART III-STYLE-MAKING THE LETTER PERFECT-CHAPTER 8 03:00:00 PART III-STYLE-MAKING THE LETTER READABLE-CHAPTER 9 02:00:00 PART III-STYLE-MAKING THE LETTER PERFECT-CHAPTER 10 03:00:00 PART III-STYLE-MAKING THE LETTER READABLE-CHAPTER 11 03:00:00 PART IV-THE DRESS OF A BUSINESS LETTER-CHAPTER 12 02:00:00 PART IV-THE PRESENTATION OF A BUSINESS LETTER-CHAPTER 13 02:00:00 PART IV-THE PRESENTATION OF A BUSINESS LETTER-CHAPTER 14 02:00:00 PART IV-THE PRESENTATION OF A BUSINESS LETTER-CHAPTER 15 00:15:00 Mock Exam Final Exam

Business Corresponding Accredited Diploma
Delivered Online On Demand32 hours
£25

Crisis Communications Traning for Airline Executives

By iStudy UK

In the past weeks and months, the airline industry has had to address a series of challenges that left managers little time to execute, and almost no room for communications mistakes. While Airport Managers have only to consider accidents on or close to their own airport, Airline Managers are not so lucky, about half of their incidents and accidents will occur away from their home airport. The Crisis Communications Traning for Airline Executives is designed to provide you with both theory and the opportunity to practise your role in secure, simulated conditions, promote effective team and individual performance in a crisis. You will learn how to prepare messages (in advance) for any airline crisis, how to make the media realize you are being transparent and helpful, how to avoid the common blunders made by other airline executives in times of crisis, how to answer tough questions in times of crisis, how to speak in sound bites and get the quotes you want. What Will I Learn? Being able to Manage Crisis Communications Know how to appear Confident Prepare Messages for passengers Speak in Sound Bites Handle tough questions Overview Crisis Communications Training for Airline Executives Intro 00:03:00 Crisis Communications Training for Airline Executives TV and the Visual 00:03:00 Crisis Communications Training for Airline Executives 4 Goals 00:03:00 Creating Your Message 00:08:00 The Biggest Blunders to Avoid 00:12:00 Crisis Communications Training for Airline Executives 1st Crisis Scenario 00:02:00 Practice on Video 00:05:00 Closing Thoughts Crisis Communications Training for Airline Executives Conclusion 00:02:00 Feedback 00:01:00 Course Certification

Crisis Communications Traning for Airline Executives
Delivered Online On Demand39 minutes
£25