528 Business Communication Skills courses in Glasgow delivered On Demand

Description Learn to express what you want to say and know the strategies for making your message more clear and concise with the Honing and Delivering Your Message course. The course helps you to identify the points and areas that you wish to express. The course guides you to deliver your message more efficiently so that receiver understands your thoughts and points. Proper messaging is a must for everywhere no matter it is for official purpose or personal reason. If you are unable to express your message properly, it can cause various misunderstanding. In this course, you will learn to clarify your message and know the techniques of presenting your message towards the desired person. The course also covers various forms of communication for successful messaging, effective listening and communication skills, and the techniques of making your listener fall for you. Upon completion, you will learn the skills for becoming a better spokesperson and know to present your ideas to a group or social media. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Honing and Delivering Your Message is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Honing and Delivering Your Message is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Honing and Delivering Your Message OVERVIEW 00:05:00 WHAT IS YOUR MESSAGE 00:20:00 WAYS TO PRESENT YOUR MESSAGE 00:30:00 EFFECTIVE LISTENING 00:15:00 WHAT IS YOUR BODY SAYING 00:30:00 PRESENTING YOUR MESSAGE TO AN AUDIENCE 00:15:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Have you heard about the importance of body language? If not, then you must know that if you are able to read and respond to body language and other expressions on an advanced level, you will be able to communicate effectively to anyone. So if you're into this, then this course is for you! Description: From early stages, we start to utilize body language to express our needs and emotions since it is the way we figure out how to get our needs and wants to be met. When we were a baby, while figuring out how to talk, we keep on using a progression of body language signs to engage, have our needs fulfilled or demonstrate a feeling we are feeling that we are not yet ready to express verbally so our guardians get our body language flags effectively and as we age we are more adept at keeping on refining the ability of utilizing body language. In any case, when our body language signals go unnoticed as a baby or all through youth, in adulthood the utilization of body language regularly goes to the wayside. If ever you can't get the subtleties of the body language somebody is giving, the message you might be getting verbally could be very not the same as what they proposed on it being. The more you attempt to utilize and figure out how to get on body language signs, the better you will understand it. This course is also designed for you to be able to understand more about the different types of body language. Who is the course for? Professionals who work in the communications industry or part of the communications and human resources department. People who are interested in learning more about communication through body language to decipher people who have a hard time in communication and expressing Entry Requirement: This course is available to all learners, of all academic backgrounds. However, a sound educational background or previous experience in communications and psychology will be an advantage. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Body Language Secrets Course is a useful qualification to possess, and would be beneficial for the following careers: Body Language Trainer Counsellors Teachers Psychologists Psychotherapists And Other Kinds of Therapists and Communication Specialists. Body Language Secrets Introduction 00:15:00 Aggressive Body Language 00:15:00 Attentive Body Language 00:15:00 Closed Body Language 00:30:00 Deceptive Body Language 00:30:00 Defensive Body Language 00:15:00 Dominant Body Language 00:15:00 Emotional Body Language 00:30:00 Evaluating Body Language 00:15:00 Greeting Body Language 00:30:00 Open Body Language 00:15:00 Relaxed Body Language 00:15:00 Power Body Language 00:15:00 Ready Body Language 00:15:00 Romantic Body Language 00:15:00 Submissive Body Language 00:15:00 Conclusion 00:15:00 Mock Exam Mock Exam- Body Language Secrets 00:20:00 Final Exam Final Exam- Body Language Secrets 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages99 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Getting into any business obliges you to do one thing - selling something. It's not just about organisations, however; even if you are recently working as an employee, you are offering your ability and your skills. The best benefits come in when you can correctly sell things. If you are great at selling, then you will go far in life. This course layouts to you a straightforward procedure, nothing confounded to learn. No compelling sales language. Simply the fundamentals taught well. That is what matters to it. It will enable you to finalise negotiations more rapidly and viable. Spot early if you are on to a deal and close speedier. Regardless of whether it's a little sale or a bigger sale the standards apply to getting a favourable deal. Who is the course for? Entrepreneurs. Business leaders. Sales People. Individuals whose skills and performances require them to be marketing and selling. Sales manager. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Salesmanship Course is a useful qualification to possess, and would be beneficial for the following professionals: Salesmen. Sales manager. Head of marketing and external relationship. Business development sales manager. Marketing advisor. Sales Representative. Retail salesperson. Salesmanship Course Introduction 00:15:00 The 7 Basic Requirements to Sell Anything to Anyone 01:00:00 The First Requirement -Sell Yourself, Use a Great Story 01:00:00 The Second Requirement -Creating the Undeniable Need 01:00:00 The Third Requirement - Stamping Your Authority 01:00:00 The Fourth Requirement -Creating the Sense of Urgency 01:00:00 The Fifth Requirement -Making Them Accountable with Free Gifts 00:30:00 The Sixth Requirement -Make a Commitment 00:30:00 The Seventh Requirement -Keep the Interest Factor Alive 01:00:00 What You Can Sell and What You Cannot - Some Taboos 00:30:00 Quest to Become Perfect in the Art of Salesmanship 01:00:00 Conclusion 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Public speaking is a quality that minimizes the gap of communication among people with its proper execution of words, sentences, tones, and speech act. It enhances confidence to focus on the exact message, refine thoughts, and understand public demand. Learn how to incorporate all these qualities in your public speaking through our Communication and Public Speaking Diploma course. Its precise contents guide you in understanding further in your quest. The outlines of the course teach you how to articulate words, create a cycle of communication, incorporate the art of speaking, and connect your audience through lucid words, epigrammatic sentences, and body language. The course also guides you to create humor, visual picture, and lucid statements to grab your audience attention. The aim of the course is to remove your nervousness, coyness, and lack of confidence and make you a sound public speaker. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Communication and Public Speaking Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Communication and Public Speaking Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Working on Basics 101 Skill Of The Mouth 00:09:00 Communication 00:04:00 It's In The Eyes 00:05:00 You Have 40 Seconds 00:02:00 Body Language 00:06:00 Art Of Speaking 00:06:00 Working On It 102 Putting It Together 00:05:00 Content Is Key 00:06:00 To Joke Or Not To Joke 00:02:00 Learn Your Lines 00:06:00 Visual Aids 00:03:00 Working On Me 103 Walk The Talk 00:05:00 What Gives You The Edge 00:05:00 It's The Heart That Counts 00:04:00 Mirror Time 00:05:00 How To Deal With Stress 00:04:00 Fake it Till You Make It 00:07:00 Preparation On The Day 00:05:00 Working On Them 104 People Don't Care How much you know until they know how much you care 00:04:00 They Really Are Naked 00:03:00 Sing The Right Song 00:06:00 Know Your Venue 00:04:00 Public Speaking - Why Do It? 00:04:00 Conclusion Hello and Goodbye 00:02:00 Goodbye HD Final Online 00:01:00 Assessment Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Public speaking is a quality that minimizes the gap of communication among people with its proper execution of words, sentences, tones, and speech act. It enhances confidence to focus on the exact message, refine thoughts, and understand public demand. Learn how to incorporate all these qualities in your public speaking through our Communication and Public Speaking Diploma course. Its precise contents guide you in understanding further in your quest. The outlines of the course teach you how to articulate words, create a cycle of communication, incorporate the art of speaking, and connect your audience through lucid words, epigrammatic sentences, and body language. The course also guides you to create humor, visual picture, and lucid statements to grab your audience attention. The aim of the course is to remove your nervousness, coyness, and lack of confidence and make you a sound public speaker. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Communication and Public Speaking Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Communication and Public Speaking Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Working on Basics 101 Skill Of The Mouth 00:09:00 Communication 00:04:00 It's In The Eyes 00:05:00 You Have 40 Seconds 00:02:00 Body Language 00:06:00 Art Of Speaking 00:06:00 Working On It 102 Putting It Together 00:05:00 Content Is Key 00:06:00 To Joke Or Not To Joke 00:02:00 Learn Your Lines 00:06:00 Visual Aids 00:03:00 Working On Me 103 Walk The Talk 00:05:00 What Gives You The Edge 00:05:00 It's The Heart That Counts 00:04:00 Mirror Time 00:05:00 How To Deal With Stress 00:04:00 Fake it Till You Make It 00:07:00 Preparation On The Day 00:05:00 Working On Them 104 People Don't Care How much you know until they know how much you care 00:04:00 They Really Are Naked 00:03:00 Sing The Right Song 00:06:00 Know Your Venue 00:04:00 Public Speaking - Why Do It? 00:04:00 Conclusion Hello and Goodbye 00:02:00 Goodbye HD Final Online 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Explore the Fundamentals of Networking with the Perfect Introduction to Networking Course. Understand the benefits of networking, spot networking opportunities, prepare for an event, and the following up process. Overcome your fears, enrol Today, and take control of your networking!

Report Writing, Copywriting & Business Writing Are you a prospective candidate seeking to maximise your expertise and abilities in the Report Writing area? This Report Writing course is created for you. So that You can receive the tools you need to produce polished and useful business reports from our Report Writing course. Our Report Writing course is designed to give students important information on managerial, leadership, and business-related skills. Moreover, in our Report Writing course team management, organisational techniques, and management are discussed. Also, from the Report Writing, you will learn the importance of grammar, punctuation, and formatting. A strategy for developing one's writing style will be provided by Report Writing training. You will know the best methods for editing and proofreading your work as well as how to write clearly and simply via the Report Writing. Enrol our Report Writing right away to develop your confidence in completing the projects that will put your knowledge in Report Writing Methods to the test. Learning Outcome of Report Writing After completing the Report Writing course, learners will know about: The basics of Report Writing. Report Writing teaches how to write business report, reparation & planning of it. Collecting data and handling information are also describes in the Report Writing. How to write, revise, prepare guideline and improve presentation all are lesson plan of Report Writing course. This Report Writing course can help you for developing research skills. Developing creativity, innovation and critical thinking skills are acquired by this Report Writing. Also, you can improve you interpersonal skill through this Report Writing. Report Writing, Copywriting & Business Writing Course This Report Writing Course includes a FREE PDF Certificate. Lifetime access to this Report Writing Course Instant access to this Report Writing Course Get FREE Tutor Support to this Report Writing Course Report Writing, Copywriting & Business Writing Elevate your skills with our Report Writing: Report Writing course, designed for aspiring professionals like you! Gain the tools to create polished and effective business reports with Report Writing: Report Writing expertise. This Report Writing: Report Writing course covers essential managerial, leadership, and business skills, along with team management and organizational techniques. Learn the importance of grammar, punctuation, and formatting in Report Writing: Report Writing, and develop a personalized writing style. Discover top strategies for editing, proofreading, and clear communication. Enroll in Report Writing: Report Writing today to enhance your confidence and master professional report writing! Who is this course for? Report Writing, Copywriting & Business Writing This Report Writing course is intended for people who wish to advance their Report Writing abilities in order to succeed professionally. Requirements Report Writing, Copywriting & Business Writing To enrol in this Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Report Writing Course. Be energetic and self-motivated to complete our Report Writing Course. Basic computer Skill is required to complete our Report Writing Course. If you want to enrol in our Report Writing Course, you must be at least 15 years old. Career path Report Writing, Copywriting & Business Writing With the help of Report Writing certification, your professional life will change significantly as a result of The average income in the UK is between £20,000 and £50,000 per year, and this course will help you to get job such as: Business Analyst Technical Writer Market Research Analyst Communications Specialist Financial Analyst

Communication Skills: Communication Training Are you looking to strengthen your communication skills? This communication skills course is precisely planned and developed. You will receive simple-to-understand lessons as well as insightful information on the field of communication skills courses. This communication skills course aimed at providing participants a thorough understanding of communication skills with an emphasis on best practices and the underlying expertise. The Communication Skills Course will help you by teaching you about various forms, processes, and styles of communication. The Communication Skills Course also discusses communication barriers. In this specialised Communication Skills Course, you will learn the Main Seven Steps for Successful Communication in short. You will learn about the Dos and Don'ts of Successful Communication from the Communication Skills course. Hence, enrol as soon as possible in this communication skills course to maximise your potential. Learning Outcome Communication Skills: Communication Course will describe about types of Communication Different Barriers to Communication will be briefly explain in Communication Skills: Communication Course How to access in Communication Competence and its process are a part of this Communication Skills: Communication Course You will know about Seven Actions for Effective Communication Communication Skills: Communication Course explain Do's and Don'ts of Effective Communication Main Course: Communication Skills Free Courses are including with this Communication Skills: Communication Course Along with The Communication Skills: Communication Course, We Offer a free Time Management Course Along with The Communication Skills: Communication Course, We Offer a free Office Management Course Special Offers of this Communication Skills: Communication Course This Communication Skills: Communication Course includes a FREE PDF Certificate. Lifetime access to this Communication Skills: Communication Course Instant access to this Communication Skills: Communication Course Get FREE Tutor Support to this Communication Skills: Communication Course Communication Skills: Communication Training This Communication Skills: Communication Skills Course provides crucial career insights in this field and outlines how to enhance your professional competency. You will gain a better understanding of your future professional development and be able to fortify your knowledge and abilities with this Communication Skills: Communication Skills Course. As a result, you will have given yourself the tools to stay competitive by the time you finish the Communication Skills: Communication Skills Course. Who is this course for? Communication Skills: Communication Skills Training The Communication Skills: Communication course is the perfect fit for anyone interested in or working in this industry. Requirements Communication Skills: Communication Skills Training To enrol in this Communication Skills: Communication Course, students must fulfil the following requirements. To join in our Communication Skills: Communication Skills Course, you must have a strong command of the English language. To successfully complete our Communication Skills: Communication Skills Course, you must be vivacious and self driven. To complete our Communication Skills: Communication Skills Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Communication Skills: Communication Skills Course. Career path Communication Skills: Communication Skills Training If you do the Communication Skills: Communication Skills Course, the worth of your resume will increase and you'll be more qualified.

Overview Statistics reveal that over 67% of senior executives deem negotiation skills as 'crucial' for managerial roles, reinforcing the quintessential role of negotiation in today's business landscape. 'Negotiation Essential Skills - Level 3' is a meticulously crafted course to bridge the knowledge gap in this domain.  Delving deep into the rudiments of Understanding Negotiation, learners will traverse the intricacies of Phase One - Exchanging Information before transitioning to the strategic elements of Phase Two - Bargaining. The curriculum further elucidates the concept of Mutual Gain, leading to the decisive Phase Three - Closing.  With modules such as Dealing with Difficult Issues, Negotiating Outside the Boardroom, and Negotiating on Behalf of Someone Else, this course ensures a holistic understanding of the subject. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Negotiation Essential Skills - Level 3. It is available to all students, of all academic backgrounds. Requirements Our Negotiation Essential Skills - Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 11 sections • 10 lectures • 01:23:00 total length •Understanding Negotiation: 00:10:00 •Getting Prepared: 00:09:00 •Laying the Groundwork: 00:07:00 •Phase One - Exchanging Information: 00:07:00 •Phase Two - Bargaining: 00:09:00 •About Mutual Gain: 00:13:00 •Phase Three - Closing: 00:06:00 •Dealing with Difficult Issues: 00:09:00 •Negotiating Outside the Boardroom: 00:07:00 •Negotiating on Behalf of Someone Else: 00:06:00