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In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Overview Join our Animation Creator course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Animation Creator course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Animation Creator course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You Will Learn Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topics you must know to stand against the tough competition. The future is truly yours to seize with this Animation Creator. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access This course covers everything you must know to stand against the tough competition. The future is truly yours to seize with this Animation Creator. Enrol today and complete the course to achieve a certificate that can change your career forever. Process of Evaluation After studying the course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Animation Creator course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Animation Creator is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Animation Creator course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Animation Creator Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Welcome Introduction to Animate in Photoshop! 00:02:00 Why Use Photoshop to Animate? How I Use Photoshop in Multimedia. A Case Study 00:02:00 Setting Up to Animate in Photoshop: Tools and Resources Royalty-Free and Public Domain Video Resources 00:03:00 Setting Up to Animate in Photoshop: Windows and Tools 00:03:00 Importing Your Video and Working With Different Video Formats 00:06:00 Make a Quick & Dirty Stop Motion Animation By Adjusting Your Frames Per Second 00:06:00 Animating in Photoshop: Some Techniques You Can Try Drawing Right Over Your Video and Making a Simple Frame By Frame Animation 00:04:00 Using the Onion Skin Options to Make More Decisive Drawings (Frame By Frame) 00:04:00 Use the 'Wiggle' Technique to Get More Mileage Out of Your Drawings (Looping) 00:09:00 Let's Have Photoshop Animate For Us (Position, Scaling, Opacity, Rotation, etc.) 00:11:00 Rotoscoping and Animating the Frame By Frame Way (*The Essence of How I Work 00:12:00 Adding Filters and Other Special Effects to Your Video (For Good or For Evil) 00:06:00 Turning a Video Into an Animated Painting With Brushes 00:06:00 Exporting the Final Video From Photoshop 00:03:00 New: Make Animated Gifs in Photoshop for Your Site or Social Media Pages How to Create a Simple Animated Gif in Photoshop 00:11:00 How to Create a Quick & Dirty (But Beautiful) Animated Gif Slideshow 00:09:00 Resources and Conclusion Top Social Media Platforms and Websites For Filmmakers and Animators 00:06:00

Learn how to restore your furniture, decorate your home and more with this online course. Through video lessons, online study materials and automated assessments, you will gain a complete understanding of furniture restoration and interior decorating, whether you want to give your own home a makeover or go into professional roles in design or restoration. The Furniture Restoration & Interior Decorating Course is the complete course for anyone who wants to learn more about stain brushing and varnishing, upholstery, or improving the feng shui of their home. Through engaging, easy-to-understand video lessons and online course materials, you will learn expertise such as identifying period furniture and accessories, preparation of new and old surfaces, faux finishes, and the correct treatments for rooms of varying sizes, ages, and levels of light. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Furniture Restoration & Interior Decorating Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.

Inspiration and a passion for creativity are great starting points, but to be a truly brilliant artist, you need to have a solid understanding of the practical skills necessary to turn your vision into a reality. Divided into six fantastic modules, this Diploma in Art and Painting course utilises our innovative online learning platform to teach you everything you need to know, from choosing your brushes, materials and studio set up to the basic elements of light, shadow and shading, mixed media applications and perspective. This course also includes modules on marketing your work, allowing you to put together an effective portfolio and create flyers and business cards to grab people's attention and market yourself as an expert painter or artist. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £109. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for a Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? Diploma in Art and Painting is suitable for anyone who wants to gain extensive knowledge, potential experience and expert skills in the related field. This is a great opportunity for all students from any academic backgrounds to learn more on this subject.

Overview This Tutorial For Inkscape - Learn Vector Graphics Design course will unlock your full potential and will show you how to excel in a career in Tutorial For Inkscape - Learn Vector Graphics Design. So upskill now and reach your full potential. Everything you need to get started in Tutorial For Inkscape - Learn Vector Graphics Design is available in this course. Learning and progressing are the hallmarks of personal development. This Tutorial For Inkscape - Learn Vector Graphics Design will quickly teach you the must-have skills needed to start in the relevant industry. In This Tutorial For Inkscape - Learn Vector Graphics Design Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Tutorial For Inkscape - Learn Vector Graphics Design skills to help you advance your career. Acquire a comprehensive understanding of various Tutorial For Inkscape - Learn Vector Graphics Design topics and tips from industry experts. Learn in-demand Tutorial For Inkscape - Learn Vector Graphics Design skills that are in high demand among UK employers, which will help you to kickstart your career. This Tutorial For Inkscape - Learn Vector Graphics Design course covers everything you must know to stand against the tough competition in the Tutorial For Inkscape - Learn Vector Graphics Design field.  The future is truly yours to seize with this Tutorial For Inkscape - Learn Vector Graphics Design. Enrol today and complete the course to achieve a Tutorial For Inkscape - Learn Vector Graphics Design certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Tutorial For Inkscape - Learn Vector Graphics Design course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Tutorial For Inkscape - Learn Vector Graphics Design course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Tutorial For Inkscape - Learn Vector Graphics Design course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Tutorial For Inkscape - Learn Vector Graphics Design is suitable for anyone aspiring to start a career in Tutorial For Inkscape - Learn Vector Graphics Design; even if you are new to this and have no prior knowledge on Tutorial For Inkscape - Learn Vector Graphics Design, this course is going to be very easy for you to understand.  And if you are already working in the Tutorial For Inkscape - Learn Vector Graphics Design field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Tutorial For Inkscape - Learn Vector Graphics Design course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Tutorial For Inkscape - Learn Vector Graphics Design course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Tutorial For Inkscape - Learn Vector Graphics Design course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Tutorial For Inkscape - Learn Vector Graphics Design course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Introduction Introduction 00:02:00 The user interface 00:05:00 Your first tools! Draw your first object 00:04:00 Saving your work and exporting 00:03:00 Select and transform objects 00:04:00 Dealing with multiple objects 00:07:00 Let's color it! - the basics of color usage 00:09:00 Shape and path 00:08:00 Groups and basic drawings 00:07:00 Learn more tools! Edit path by nodes 00:12:00 Another view on colors 00:06:00 Gradients 00:07:00 Going for the 3D look - gradients and blur 00:09:00 Clipping and masking 00:01:00 Working with text 00:11:00 Layers 00:04:00 Guidelines, rulers, align and distribute 00:06:00 Being a bit more creative! The spray tool 00:08:00 The pencil tool - create custom brushes 00:08:00 Sculpt tool 00:05:00 Pattern along path 00:05:00 Filters and extensions 00:04:00 Import photos and tracing 00:08:00 How to create patterns 00:06:00 Blending modes 00:06:00 Put everything together! Create a Christmas card 00:04:00 Draw a funny elf character 00:18:00 Finish your character and create falling snow 00:15:00 Finalize and export your drawing 00:01:00 What's newin Inkscape 0.91? Why Inkscape 0.91 What is new 00:05:00 New way to deal with gradients! 00:04:00 Powerstroke and the symbol library 00:05:00 Tip and tricks Change canvas color 00:04:00 Use Find and replace to manage multiple objects 00:06:00 Tips for creating a good pattern 00:06:00 How to create mandala 00:06:00 Bonus lecture - check this out! 00:01:00

Discover the fascinating world of human communication with our CPD-accredited Speech and Language Therapy course. Whether you're brushing up on your knowledge or exploring a new area of interest, this course offers a well-organised route into the key concepts surrounding speech, language, and the diverse conditions that may affect them. It’s designed for independent learners who appreciate clear structure, reliable content, and the flexibility of online study—no waiting rooms or clinical placements in sight. From the mechanics of vocal development to the signs of communication challenges across different age groups, this course helps you understand the theory behind speech and language support. You’ll explore important topics like speech disorders, language delay, autism spectrum conditions, and effective intervention strategies, all delivered in digestible modules. It’s ideal for those considering a future in support work, education, or care—or simply those with a keen interest in human expression. Course Curriculum: Module 01: An Overview of Speech Therapy Module 02: The Science of Speech Module 03: The Anatomy of Speech Module 04: Characteristic of Speech: Linguistic Discipline Module 05: Literacy and Language Development Module 06: Child Speech & Language Disorders Module 07: Adult Speech & Language Disorders Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Speech and Language Therapy - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Speech and Language Therapy - CPD Accredited training.

English can be delightfully tricky—silent letters, rogue vowels, and spellings that look like they were invented after a long night at the pub. This course brings clarity to the chaos. Whether you’re brushing up for professional reasons or simply looking to boost your confidence, this training breaks the language down into bite-sized, digestible lessons. You’ll explore the most common spelling pitfalls, get familiar with pronunciation quirks, and sharpen your grammar—all without needing a red pen or a dusty old textbook. Designed with everyday use in mind, the course offers learners a solid foundation to write and speak English more accurately. It’s structured to help you identify errors quickly, understand sentence structure, and feel more self-assured when navigating the written word. With engaging modules and clear explanations, it's like having a patient English teacher in your pocket—minus the chalk dust. Perfect for learners of all levels who want to communicate with ease and polish. Course Curriculum: Module 01: Introduction to the Course Module 02: Basics of Grammar Module 03: The Basics of Sentence Module 04: Structure of Sentence Module 05 : Questions Module 06: Punctuation and Capitalisation Module 07: Spelling Module 08: Common Mistakes and Ways to Improve Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The English: Spelling, Pronunciation and Grammar - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our English: Spelling, Pronunciation and Grammar - CPD Accredited training.

Ever wondered why your coffee costs more this year than last? Or why some countries flourish while others fumble with inflation? This Economics course brings clarity to the forces shaping our financial surroundings, without burying you in baffling jargon. Whether you're brushing up for professional reasons or simply curious about the flow of money, this CPD-accredited course explains economic principles in a way that’s sharp, structured, and surprisingly digestible. From market dynamics to global trade shifts, learners will discover how policies, decisions, and unpredictable events stir the economic pot. It's theory with purpose—cleverly distilled for an online audience. No lecture halls, no chalkboards—just straightforward insight into the systems that quietly dictate much of our daily lives. If understanding how money moves sounds like your cup of tea, this course is the right place to start thinking like an economist—without needing to wear tweed. Course Curriculum: Module 01: An Introduction to Economics Module 02: The Market System and the Circular Flow Model Module 03: Supply, Demand and Prices Module 04: Prices Module 05: Elasticity Module 06: Market Failures Module 07: Production and Costs Module 08: Market Structure: Perfect Competition vs Monopoly Module 09: Money, Banking and the Financial System Module 10: Measuring GDP and Economic Growth Module 11: Unemployment Module 12: Inflation Module 13: Income Distribution and Poverty Module 14: International Finance Module 15: Fiscal Policy Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Economics - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Economics - CPD Accredited training.

Looking to gain a solid grasp of accountancy without stepping foot in a classroom? This CPD-accredited online course is designed to walk you through the essentials of accounting with clarity and a bit of charm. Whether you’re brushing up on the basics or curious about cash flow and balance sheets, this flexible programme is tailored to suit learners who prefer structure without the stiff upper lip. From core accounting concepts to understanding ledgers and reports, each module is packed with expert-led insights designed to build confidence at your own pace. This course is ideal for those working in administration, finance, small business operations or simply anyone keen on understanding the numbers behind the scenes. You’ll be able to study from anywhere, anytime—without having to decode jargon or wrestle with complicated theories. With lifetime access and instant certification upon completion, it’s never been simpler to explore accountancy in a way that’s straightforward, informative and smartly delivered. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Accounting Module 02: The Role of an Accountant Module 03: Accounting Concepts and Standards Module 04: Double-Entry Bookkeeping Module 05: Balance Sheet Module 06: Income statement Module 07: Financial statements Module 08: Cash Flow Statements Module 09: Understanding Profit and Loss Statement Module 10: Financial Budgeting and Planning Module 11: Auditing Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Accountancy - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Accountancy - CPD Accredited training.

Get your bearings in the world of surveying with this refreshingly straightforward, no-nonsense course designed for those who want clarity, not clutter. Surveying Basics is a CPD-accredited online course tailored to deliver essential knowledge without overwhelming you with jargon. Whether you're new to the field or brushing up, this course brings you structured learning in a format that respects your time and intelligence. From maps and measurements to boundaries and building plans, you’ll gain a solid understanding of the surveying process, its purpose, and its place across industries. It’s perfect for professionals who need a reliable foundation or a quick refresh without diving down rabbit holes. Study at your own pace, anytime, from anywhere – no field boots required. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Surveyor profession Free Assessment to test learners' knowledge and skills Course Curriculum: Module 01: Basics of Surveying Module 02: Tools and Techniques of Surveying Module 03: Surveying Instrumentation Module 04: Area Measurement Module 05: Measurement Volumes Module 06: Levelling Module 07: Contouring Module 08: Distance Measurement Module 09: Angles and Directions Module 10: Error and Uncertainty Module 11: Survey Report Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Surveying Basics - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Surveying Basics - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? The Surveying Basics - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Surveying Basics - CPD Accredited training.