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This Threading course is designed to develop your practical skills in threading. This comprehensive Threading Course will provide you with a solid understanding of salon health and safety practices, as well as how to promote client care and communication in the beauty industry. The goal of this Threading Course is to develop your beauty therapy skills to a high level of occupational ability, enabling you to perform your own salon services. This Threading Course teaches how to perform a full Threading treatment as well as the treatment technique. Threading also includes detailed technique modules that demonstrate how to perform a Threading treatment. This Threading Course also teaches you how to adapt your treatment to meet the needs of different clients. Reception, consultation, and aftercare advice are all covered, as well as treatment contraindications. The Threading Course is divided into modules and submodules to make it easier for learners to grasp the concept, beginning with fundamental knowledge and progressing to the most advanced level. The Threading Course covers both theoretical and practical aspects of all aspects of threading. We believe that completing this Threading course will assist you in developing the skills needed in the job market. Learning Outcomes After completing this Threading course, learner will be able to: Know how to follow health and safety practices in the salon. Gain a solid understanding of threading. Understand related anatomy and physiology. Know how to hold a client consultation. Know how to do eyebrow shaping. Know how to carry out threading procedures. Know how to give aftercare advice. Understand contra-indications. Understand contra-actions. ***Benefits of This Threading Course*** Free PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Threading Course ] Course Curriculum Module 01: Follow Health and Safety Practice in the Salon Hygiene, Health & Safety Salon/Treatment Area Hygiene Module 02: Provide Threading Threading Related Anatomy and Physiology Client Consultation Eyebrow Shaping Threading Procedure Aftercare Contra-Indications Contra-Actions Assessment Method After completing each module of the Threading Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Threading course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Threading Course is ideal for anyone interested in providing threading or working in the beauty industry. Requirements There are no specific requirements for this Threading course because it does not require any advanced knowledge or skills. Career path After completing this Course, you may able to pursue a variety of promising career opportunities, such as: Perform threading services Offer client's a wider range of treatments Become more employable or more valuable to employers in the beauty industry

** Level 2 Award In Provide Threading ** This Level 2 Award In Provide Threading course is designed to develop your practical skills in threading. This comprehensive Level 2 Award In Provide Threading course will provide you with a solid understanding of salon health and safety practices, as well as how to promote client care and communication in the beauty industry. The goal of this Level 2 Award In Provide Threading is to develop your beauty therapy skills to a high level of occupational ability, enabling you to perform your own salon services. Level 2 Award In Provide Threading course teaches how to perform a full Threading treatment as well as the treatment technique. It also includes detailed technique modules that demonstrate how to perform a Threading treatment. This Level 2 Award In Provide Threading course also teaches you how to adapt your treatment to meet the needs of different clients. Reception, consultation, and aftercare advice are all covered, as well as treatment contraindications. The Level 2 Award In Provide Threading course is divided into modules and submodules to make it easier for learners to grasp the concept, beginning with fundamental knowledge and progressing to the most advanced level. The Level 2 Award In Provide Threading course covers both theoretical and practical aspects of all aspects of threading. We believe that completing this Level 2 Award In Provide Threading course will assist you in developing the skills needed in the job market. Learning Outcomes After completing this course, learner will be able to: Know how to follow health and safety practices in the salon. Gain a solid understanding of threading. Understand related anatomy and physiology. Know how to hold a client consultation. Know how to do eyebrow shaping. Know how to carry out threading procedures. Know how to give aftercare advice. Understand contra-indications. Understand contra-actions. ***Benefits of this Course*** Free PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing this Course ] ** Level 2 Award In Provide Threading ** * Course Curriculum * Module 01: Follow Health and Safety Practice in the Salon Hygiene, Health & Safety Salon/Treatment Area Hygiene Module 02: Provide Threading Threading Related Anatomy and Physiology Client Consultation Eyebrow Shaping Threading Procedure Aftercare Contra-Indications Contra-Actions ------------------- Assessment Method After completing each module of the Threading Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Threading course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? ** Level 2 Award In Provide Threading ** This Level 2 Award In Provide Threading course is ideal for anyone interested in providing threading or working in the beauty industry. Requirements ** Level 2 Award In Provide Threading ** There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path ** Level 2 Award In Provide Threading ** After completing this course, you may able to pursue a variety of promising career opportunities, such as: Perform threading services Offer client's a wider range of treatments Become more employable or more valuable to employers in the beauty industry

Henna: Henna Course Online Are you trying to find a place of learning that can teach you the best concepts and methods for applying henna? Our Henna: Henna Course will provide priceless knowledge on henna principles and techniques, giving you the tools you need to succeed in this industry. The Henna: Henna Course provides comprehensive training in the art of applying henna for various occasions. This Henna: Henna Course is about henna's cultural significance, preparation techniques, and application methods. The Henna: Henna Course covers intricate designs, colour theory, and client consultations. Students in the henna course gain practical experience through hands-on practice sessions. Moreover, the Henna: Henna Course helps in mastering the skills necessary to create stunning henna designs for weddings, festivals, and other events. If you are ready to embark on an enriching journey into the world of henna, join our Henna: Henna Course. Special Offers of this Henna: Henna Course This Henna: Henna Course includes a FREE PDF Certificate. Lifetime access to this Henna: Henna Course Instant access to this Henna: Henna Course Get FREE Tutor Support from Monday to Friday in this Henna: Henna Course Main Course: Henna Course [ Note: Free PDF certificate as soon as completing the Henna: Henna Course] Henna: Henna Course Online Industry Experts Designed this Henna: Henna Course into 13 detailed modules. Course Curriculum of Henna Course Module 01: Introduction to Henna Art Module 02: Henna Ingredients and Tools Module 03: Basics of Henna Application Module 04: Traditional Henna Designs Module 05: Contemporary Henna Styles Module 06: Advanced Henna Techniques Module 07: Henna Application on Different Surfaces Module 08: Bridal Henna Artistry Module 09: Advanced Colour Enhancements Module 10: Henna Business and Marketing Module 11: Professional Henna Portfolio Development Module 12: Health and Safety in Henna Application Module 13: Henna Removal Techniques Assessment Method of Henna Course After completing each module of the Henna: Henna Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Henna Course After completing the MCQ/Assignment assessment for this Henna: Henna Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Henna: Henna Course Online This Henna: Henna Course is appropriate for students, professionals, beginners, and those changing careers in henna. Requirements Henna: Henna Course Online Students who intend to enrol in this Henna: Henna Course must meet the following requirements: Henna: Good command of the English language. Henna: Must be vivacious and self-driven Henna: Basic computer knowledge. Henna: A minimum of 16 years of age is required Career path Henna: Henna Course Online You can obtain employment in this field with the assistance of this Henna: Henna Course. Certificates Certificate of completion Digital certificate - Included

Duration 3 Days 18 CPD hours This course is intended for This is an introductory level course, designed for web developers that need to upgrade core skills leveraging modern scripting and web development languages and standards. This course provides an excellent foundation for continued learning to gain in-demand skills in in-demand skills and technologies such as Angular, React, NodeJS, JQuery and more. This course can also be tuned for non-developers. Please inquire for details. Overview This 'skills-focused' course is approximately 50% hands-on, combining expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises. Our instructors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Working within in a hands-on learning environment guided by our expert team, attendees will explore: HTML5: How to effectively meet requirements using the full range of HTML5 semantic and structural elements To work with technologies such as web storage, application caching, and cross-domain messaging to improve performance and the user experience CSS: What features CSS3 supports and how they can be effectively used with HTML5 and other technologies To adapt to varying degrees of browser support for HTML5 and CSS3 JavaScript: What JavaScript is, how it relates to other programming languages, and how to script your web pages with it To traverse and manipulate the DOM and handle events in ways that work in all browsers To work with closures and prototypes and other exotic features of JavaScript Debugging What is needed to effectively debug these web technologies How to use both browser-based and proxy-based debuggers and tools Introduction to HTML5, CSS3 & JavaScript is geared for developers who need to understand the latest web technologies and responsive design practices central to targeting the entire spectrum of user platforms and browsers. This jumpstart style course provides a balanced mixture of theory and practical labs designed to take students through HTML5, CSS3 and JavaScript. Students who attend this course will leave this course armed with the new skills to begin to design, implement, and deploy robust, flexible, and safe web applications HTML Refresher HTML Review Introduction to HTML5 Introduction to CSS CSS Basics CSS3 Overview CSS3 Advanced Selectors CSS3 Visual Effects Introduction to JavaScript JavaScript Basics Debugging Tools JavaScript Functions JavaScript Arrays, Math and Date JavaScript Event Handling and the DOM Object-Oriented JavaScript

Duration 2 Days 12 CPD hours This course is intended for This course is intended for SQL professionals, Microsoft Analysis Services cube and report developers, and business intelligence professionals. Overview ?Understand common Analysis Services solutions.?Understand version changes of SSAS from 2008-2014.?Understand Analysis Services installation and architecture.?Understand how to choose the right model.?Understand the Analysis Services tools available.?Understand the multidimensional model.?Utilize data sources and data source views.?Create a cube.?Understand and utilize dimensions.?Understand and utilize attributes.?Understand and utilize relationships.?Understand and utilize hierarchies.?Understand and utilize measures and measure groups.?Understand and utilize calculated members.?Understand and utilize perspectives.?Understand and utilize translations.?Browse perspectives and translations.?Understand and utilize deployment options.?Understand and utilize processing strategies.?Understand and utilize security.?Deploy a multidimensional model.?Understand the tabular model.?Create a tabular project.?Analyze the data using Microsoft Excel.?Create and configure calculated measures and calculated fields.?Backup and Restore. This course is intended for IT professionals who are interested in quickly learning how to utilize an Analysis Services multidimensional or tabular solution. Course Overview Introduction Course Materials Facilities Prerequisites What We'll Be Discussing Lab 1: Course Overview Introduction to Microsoft SQL Server Analysis Services Common Analysis Services Solutions Version Changes of SSAS from 2008-2014 Analysis Services Installation and Architecture: One Product, Two Models Choosing the Right Model Analysis Services Tools Lab 1: Introduction to Microsoft SQL Server Analysis Services The Multidimensional Solution Understanding the Multidimensional Model Utilizing Data Sources and Data Source Views Creating a Cube Lab 1: The Multidimensional Solution Dissecting with Dimensions Developing Dimensions Utilizing Attributes Relating with Relationships Handling Hierarchies Lab 1: Dissecting with Dimensions Managing Measures Measures and Measure Groups Calculated Members Lab 1: Managing Measures Configuring Cube Options Understanding Perspectives Utilizing Translations Browsing Perspectives and Translations Lab 1: Configuring Cube Options Deploying Examining Deployment Options Processing Strategies Exploring Security Lab 1: Deploying The Tabular Solution Understanding the Tabular Model Creating a Tabular Project Deploying Browsing the Model Querying the Solution and Understanding DAX Maintaining and Optimizing Lab 1: The Tabular Solution

Duration 5 Days 30 CPD hours This course is intended for Experienced vSphere administrators who want to use available tools to automate day-to-day tasks. Overview By the end of the course, you should be able to meet the following objectives:Describe the features and benefits of automation in a vSphere environmentUnderstand the role of the vSphere Web services API in automationUse the Managed Object Browser to view the structure of the vSphere Web services API and theVMware vCenter Server? inventoryUse vSphere PowerCLI to deploy and manage virtual machines and virtual infrastructureRun and manage vRealize Orchestrator workflows from the libraryDesign, develop, and run custom, reusable vRealize Orchestrator workflowsIncorporate JavaScript into vRealize Orchestrator workflowsSelect the appropriate tool for automating tasks in vCenter Server This course equips experienced administrators with the knowledge to use the automation tools that all vSphere customers have access to. Students learn how to automate administration tasks with VMware vSphere© PowerCLI? and VMware vRealize© Orchestrator?. Course Introduction Introductions and course logistics Course objectives Automation in vSphere Identify the features and the advantages of automation List the tools used to automate vCenter Server tasks vSphere API Identify the function of an API Recognize the components of VMware vSphere© API Understand how an API is consumed View objects and invoke methods with the Managed Object Browser vSphere PowerCLI Basics Connect vSphere PowerCLI to vCenter Server systems and VMware ESXi? hosts Understand vSphere PowerCLI concepts Use vSphere PowerCLI cmdlets Deploy and manage virtual infrastructure Advanced vSphere PowerCLI and the vSphere API Explore the vSphere object model Capture code with Onyx Use vSphere API documentation to analyze vCenter Server actions View objects with the Get-View cmdlet vSphere PowerCLI Use Cases Manage host networking Create a distributed switch Migrate hosts Create reports vRealize Orchestrator Basics Identify workflow components Run and manage library workflows Edit a workflow Build and schedule a simple workflow Debug a workflow vRealize Orchestrator Advanced Identify and use advanced vRealize Orchestrator workflow elements Implement vRealize Orchestrator workflow nesting Use variable types in a workflow Use JavaScript to create complex workflows Incorporate an Oynx script in a workflow vRealize Orchestrator Use Cases Create automation workflows that map to real-world scenarios Create reporting workflows that map to real-world scenarios Create migration workflows that map to real-world scenarios Create provisioning workflows that map to real-world scenarios vRealize Orchestrator PowerCLI Plug-In Invoke external scripts and pass workflow parameters as script inputs Generate new vRealize Orchestrator actions from Windows PowerShell and vSphere PowerCLI scripts and cmdlets Browse snap-ins and their associated cmdlets in the vRealize Orchestrator workflow editor vRealize Orchestrator Integration Understand the connectivity options for vRealize Orchestrator Differentiate between north-facing and south facing APIs List the APIs and their use cases Run a workflow through a REST call Guest Operations with vRealize Orchestrator and vSphere PowerCLI Use the most appropriate tools to perform guest operations Software Development Process & Tools Understand the software development lifecycle Understand version control system tools Map the correct tools to vRealize Orchestrator and vSphere PowerCLI

Duration 2 Days 12 CPD hours This course is intended for Experienced security administrators and security analysts who are already familiar with VMware Carbon Black Cloud Overview By the end of the course, you should be able to meet the following objectives: Describe and determine use cases for integrating with VMware Carbon Black Cloud Configure, automate, and troubleshoot the VMware Carbon Black Cloud Syslog Integration Use VMware Carbon Black Cloud APIs to pull data with Postman Install and use the VMware Carbon Black Cloud Python SDK Automate operations using the VMware Carbon Black Cloud SDK and APIs Identify and troubleshoot VMware Carbon Black Cloud sensor installations Gather troubleshooting data within the browser to remediate or escalate problems Identify and resolve sensor usage, networking, and performance problems with the VMware Carbon Black Cloud sensor This two-day, hands-on training course provides you with the advanced knowledge, skills, and tools to achieve competency in performing advanced operations and troubleshooting of VMware Carbon Black Cloud. This course will go into integrating VMware Carbon Black Cloud with other third-party components and utilizing the API and the SDK to automate operations within the product and your security stack. This course will also enable you to troubleshoot common problems during sensor installation, operations, and within the VMware Carbon Black Cloud console with hands-on lab problems. Course Introduction Introductions and course logistics Course objectives VMware Carbon Black Cloud Integrations Describe the integration capabilities with VMware Carbon Black Cloud Determine integration use cases for VMware Carbon Black Cloud Identify required components for integrating VMware Carbon Black Cloud Differentiate VMware Carbon Black Cloud integration vendors VMware Carbon Black Cloud Syslog Integration Describe the function of the Syslog Connector Generate API and SIEM keys from the Cloud console Validate a successful Syslog integration Describe how to automate the Syslog Connector Troubleshoot problems with the Syslog integration Using Postman Explain the concept and purpose of an API Interpret common REST API Status codes Recognize the difference between platform and product APIs Using the Postman Client to initiate API calls Create a custom access level and respective API key Create a valid API request Using the VMware Carbon Black Cloud Python SDK Install the VMware Carbon Black Cloud Python SDK Describe the different authentication methods Evaluate the best authentication method for a given task Automating Operations Automate basic Incident Response tasks using the VMware Carbon Black Cloud SDK and API Automate basic watchlist interactions using the VMware carbon Black Cloud SDK and API Sensor Installation Troubleshooting Describe sensor install log collection process Identify sensor install log parameters Create a detailed sensor install log Locate sensor install logs on an endpoint Interpret sensor install success from an install log Determine likely cause for install failure using sensor logs Propose resolution steps for a given sensor install failure VMware Carbon Black Cloud Console Troubleshooting Identify sensor bypass status reasons Simplify console data exports using search Describe differences in Audit Log detail levels Locate built-in browser tools Gather console diagnostics logs from a browser Review console diagnostics logs Sensor Operations Troubleshooting Identify available types of diagnostic logs Gather appropriate diagnostic logs for a given issue Identify steps for resolving software interoperability problems Identify steps for resolving resource problems Identify steps for resolving network problems Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Carbon Black Cloud:Advanced Operations and Troubleshooting training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Carbon Black Cloud:Advanced Operations and Troubleshooting course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is intended for both novice and experienced programmers. Some experience in C++, C# or Java is helpful. Overview After completing this course, you will be able to: Write and test JavaScript code in modern browsers. Understand and work with the browser's Document Object Model (DOM). Work DOM objects and write code to respond to events. Add jQuery to their projects and use jQuery to manipulate the DOM and to make Ajax calls. Understand Ajax and Web Services, including HTTP Verbs and asynchronous Ajax calls. Work with XML and JSON data formats. Understand and use RESTful Web Services including ODATA queries. Work with Anonymous Functions, Self-Invoking Functions and Closures. Understand the role of the Window and Navigator objects. Describe and understand variables, 'variable hoisting', and JavaScript objects. This course is an in depth hands-on study of JavaScript. The course includes detailed hands-on labs and Q&A labs. The labs include multiple projects that update an existing web site. This course is similar to the retired Course 20480: Programming in HTML5 with JavaScript and CSS3. Module 1: Basic Scripting JavaScript Basics JavaScript or ECMAScript? Which Version of JavaScript am I Using? Shims, Shivs, and Polyfills Writing and Testing JavaScript Editors and the F12 Tools Key Parts of a Script Module 2: The Document Object Model The DOM Accessing Objects from the DOM Responding to Events Adding Elements to the DOM Module 3: Introduction to jQuery jQuery Downloading the jQuery Library jQuery Versions Linking to the Library Selecting Elements using jQuery Working with the Data Returned by jQuery Setting CSS Properties Running a Function Against the jQuery Return Set Module 4: Ajax and Web Services Web Services HTTP Verbs Data Formats ? XML and JSON Ajax RESTful Web Services OData OData Queries OData Updates Module 5: Diving in Deeper Is JavaScript Compiled? Data Types and Objects Extending Data Types Variables, Scopes and Hoisting Functions The ?this? Keyword Errors Recursion

Duration 1 Days 6 CPD hours This course is intended for Individuals who have knowledge, skills, and experience developing front-end and/or back-end JavaScript applications for the web stack. Developers who have experience designing, developing, testing, and deploying applications using an object-oriented programming language and would like to transfer those skills to building applications with JavaScript. Overview When you complete this course, you will be able to: Understand the different exam objectives and their weighting on the exam. Know which JavaScript concepts to focus on to best prepare for your exam. Study the provided repository of JavaScript sample code. Are you ready to take the next step in your career by becoming a Salesforce Certified JavaScript Developer I? By covering the details around the exam structure and objectives, this course will help hone your problem-solving skills and reinforce your knowledge of key features and concepts of the JavaScript programming language. This course includes a voucher to sit for the Salesforce JavaScript Developer I certification exam. JavaScript Basics Data Types and Variables Type Conversion (explicit and implicit) Collections Working with Strings, Numbers, and Dates Working with JSON Objects, Functions, and Classes Creating Objects Defining Functions Object Prototypes Declaring Classes Using JavaScript Modules Browser and Events Document Object Model DOM Events Browser Dev Tools Debugging and Error Handling Throwing and Catching Errors Working with the Console Asynchronous Programming Callback Functions Promises Async/Await Server Side JavaScript Node.js CLI Node.js Libraries Debugging in Node.js npm Testing Assertions Types of Testing Additional course details: Nexus Humans Salesforce Certification Preparation for Salesforce JavaScript Developer I (CRT600) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce Certification Preparation for Salesforce JavaScript Developer I (CRT600) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers. System and technical support engineers. Customers who are deploying and maintaining Cisco Unified CCE solution products. Overview Upon completing this course, the learner will be able to meet these overall objectives: Understand CCE solutions, architecture, solution options, deployment models, integrated features and call flow options. Understand underlying Cisco Unified CCE processes, messaging and fault tolerance schemes. Install, upgrade and make basic configurations in Cisco Unified Communications Manager. Install, create databases, integrate, and upgrade all ICM components to include the ICM Router, Logger, Administration & Data Server, Peripheral Gateways, CTI Gateway and Cisco Finesse. Install, integrate, configure, and upgrade Cisco Unified CVP components to include the CVP Call Server, Voice XML Server, Media Server, Reporting Server and Cisco VVB. Install, upgrade, and make configurations for Cisco Unified Intelligence Center and Cisco Outbound Option Agent- and IVR-based campaigns. This course will provide the student with the underlying knowledge to understand deployment design solutions, requirements for deployment, and how to install and configure all major Cisco Unified CCE components. As a part of deployment activities, the student will understand how to install and integrate Intelligent Contact Manager (ICM) with Active Directory, how to install and integrate Cisco Unified CVP components using an IOS-based voice browser and Cisco Virtualized Voice Browser (Cisco VVB), how to install and integrate Cisco Finesse, how to install and integrate Cisco Unified Intelligence Center with Active Directory and associated Data Sources for reporting purposes, and how to install and configure Agent- and IVR-based Outbound Option dialing campaigns. And finally, the student will learn how to setup and use troubleshooting tools including RTMT, System CLI, Diagnostic Framework, and ICM command-line utilities to find status information and log files, and to track a call from the point of entry to the agent desktop. Cisco Unified Contact Center Enterprise Overview Lesson 1: Presenting Cisco Unified Contact Center Enterprise Lesson 2: Cisco Unified CCE Core Components Lesson 3: Cisco Unified CCE Options Lesson 4: Basic Call Flow Models Cisco Unified CCE Protocols, Processes and Services Lesson 1: Cisco Unified CM Lesson 2: Cisco Unified CCE/Intelligent Contact Manager Lesson 3: Cisco Unified CVP Installing Cisco Unified Communications Manager Lesson 1: Installation Prerequisites Lesson 2: Cisco Unified CM Installation Lesson 3: Post-installation Configurations Lesson 4: Creating Basic Infrastructure Lesson 5: Upgrading Cisco Unified CM Installing Intelligent Contact Manager Lesson 1: Installation Requirements Lesson 2: Pre-installation Tasks Lesson 3: Install the Main Installer Lesson 4: Install the Central Controller ?Lesson 5: Install the Administration and Data Server Lesson 6: Install the Peripheral Gateway Lesson 7: Install CTI Services Installing Cisco Unified CVP Lesson 1: Installation Prerequisites Lesson 2: Install the CVP Server Lesson 3: Configure Cisco Unified CVP Components Lesson 4: Upgrading Cisco Unified CVP Upgrade Path Installing and Configuring Cisco Unified CCE Options Lesson 1: Cisco Outbound Option Lesson 2: Cisco Unified Intelligence Center Supporting Cisco Unified CCE Lesson 1: Maintenance Activities Lesson 2: UCCE Troubleshooting Tools