Overview We all know the rule of 'The Customer Comes First', but when do they stay with you? When can a business ensure its customer base to be loyal and retainable? While there are multiple factors at play here, but one of the keys to customer retention is quality customer service. Businesses nowadays rely heavily on people skilled in customer service and customer satisfaction - which is often hard to come by. To bridge that skill gap, empower human resources with outstanding customer support & service capabilities, and help business owners/managers gather essential knowledge to run & manage the relevant operations smoothly, we have put together this carefully-crafted course with the help of our learning resource development team. If you are someone who wants to build a career in this promising field, our course will be your perfect guide along the road. This course focuses on providing beginners' with the base, helping moderately-skilled learners to level up their understandings, and enabling professionals to fill in the blanks of the updates within the fields of customer experience enhancement. Reflecting the above-mentioned promises, this Customer Service course focuses on helping the learners develop the following skills: Effective communication & active listening Problem solving Attentiveness Anger Management Time Management Stress Management Conflict resolution Customer relationship management Customer experience enhancement Customer service evaluation Email writing & etiquettes Positive attitude & body language So, enrol now, develop these in-demand skills of the 21st century and make meaningful connections with your customers around the globe. Who is this course for? If you run a business or work for one, you have to understand what your customers want, how to serve them properly, and repeat this process - no matter what your job description says or whichever department you work in. Having said that, people falling into either one of the below groups will benefit the most from this course: Jobseekers in fields related to customer service/customer support/customer experience Amateurs or professionals with intermediate skills in the above-mentioned fields Business-owners/managers/team leaders Business students People looking to get certified in customer service Career Path This Customer Service course paves the way for a handful of career opportunities, with roles such as: Customer Service Representative/Executive/Officer Customer Service Advisor/Specialist Customer Service Manager Also, the job roles related to customer support/customer experience will also be available to you. While the salaries for the above-mentioned jobs vary based on responsibilities, the levelwise breakdown of expected salaries are - Entry level: £16,750 - £20,750 Mid-level: £26,400 - £36,800 Senior level: £35,00 - £50,500 Course Curriculum Module 1 - Basics of Customer Service Basics of Customer Service 00:00 Module 2 - Why Customer Service Matters Why Customer Service Matters 00:00 Module 3 - What's Different about Good Service What's Different about Good Service 00:00 Module 4 - First Steps and Body Language First Steps and Body Language 00:00 Module 5 - Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 - Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 - Relationship Building Relationship Building 00:00 Module 8 - Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 - E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 - Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00 Module 11 - Empowering Great Customer Service Empowering Great Customer Service 00:00 Module 12 - Evaluating and Measuring Customer Service Evaluating and Measuring Customer Service 00:00
Level 3 Supporting Teaching and Learning in Schools Certificate is a RQF qualification & this course play a major role by working with pupils & supporting teachers. This course has been designed to teach the knowledge required to be a teaching assistant and support children’s learning from birth to nineteen years. The course covers various requirements needed to work as an assistant within schools and how to approach a career in the education sector.
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Overview With the ever-increasing demand for Principles of Team Leading Level 2 in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Principles of Team Leading Level 2 may be. Learning about Principles of Team Leading Level 2 or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Principles of Team Leading Level 2 . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Principles of Team Leading Level 2 is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Principles of Team Leading Level 2 course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Principles of Team Leading Level 2 course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Principles of Team Leading Level 2 course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Principles of Team Leading Level 2 , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Principles of Team Leading Level 2 , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Principles of Team Leading Level 2 , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Principles of Team Leading Level 2 course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 Introduction to Leadership Introduction to Leadership 00:00 Module 2 Inspiration and Leadership Inspiration and Leadership 00:00 Module 3 Setting Goals and Time Management Setting Goals and Time Management 00:00 Module 4 Body Language and Effective Communication Body Language and Effective Communication 00:00 Module 5 Self Esteem and Assertiveness Skills Self Esteem and Assertiveness Skills 00:00 Module 6 Business Management Corporate Behaviour Business Management Corporate Behaviour 00:00 Module 7 Meeting Management Meeting Management 00:00 Module 8 Project Management Project Management 00:00 Module 9 Risk Management Risk Management 00:00 Module 10 Team Work Team Building Course Team Work Team Building Course 00:00 Module 11 Performance Management Performance Management 00:00 Module 12 Critical Thinking Implications for Leadership Critical Thinking Implications for Leadership 00:00
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This hands-on Docker certification training is aligned with the Docker Certified Associate (DCA) examination. Learn the core Docker technologies such as Docker Hub, Docker Compose, Docker Swarm, Dockerfile, Docker Containers, Docker Engine, Docker Images, Docker Network, Docker Daemon, and Docker Storage in this Docker course.
Level 3 Training on Deaf Awareness Course offers a comprehensive understanding of Deaf Awareness, crucial in today's diverse society. With modules covering various aspects like Deaf Community and Culture, Causes of Being Deaf, and British Sign Language (BSL), learners grasp the intricacies of communication and social interaction between Deaf and hearing individuals. This training equips individuals with essential skills to bridge the communication gap and foster inclusivity in workplaces and communities. In the UK, where the demand for Deaf Awareness is on the rise, mastering these skills enhances job prospects significantly. Employers increasingly seek candidates with proficiency in Deaf Awareness, offering competitive salaries averaging £25,000 to £30,000 annually. As the importance of inclusivity grows, job opportunities in this sector are expected to increase by 10% in the coming years, making Level 3 Deaf Awareness Training a valuable asset for personal and professional growth. Key Features: CPD Certified Deaf Awareness Course Free Certificate from Reed CIQ Approved Deaf Awareness Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Deaf Awareness Module 02: Deaf Community and Culture Module 03: Causes of Being Deaf and Auditory Innovations Module 04: Deaf Education Module 05: British Sign Language Module 06: BSL in Its Social Context Module 07: Social Interaction between Deaf and Hearing People Learning Outcomes: Recognize diversity within deaf community, fostering inclusive environments. Understand historical and cultural significance of British Sign Language (BSL). Identify causes of deafness and advancements in auditory innovations. Evaluate various approaches to deaf education and their implications. Demonstrate basic proficiency in British Sign Language (BSL). Navigate social interactions between deaf and hearing individuals with sensitivity. CPD 10 CPD hours / points Accredited by CPD Quality Standards Level 3 Training on Deaf Awareness 1:32:23 1: Module 01: Introduction to Deaf Awareness Preview 13:59 2: Module 02: Deaf Community and Culture 12:49 3: Module 03: Causes of Being Deaf and Auditory Innovations 13:23 4: Module 04: Deaf Education 15:16 5: Module 05: British Sign Language 12:37 6: Module 06: BSL in Its Social Context 13:00 7: Module 07: Social Interaction between Deaf and Hearing People 10:19 8: CPD Certificate - Free 01:00 Who is this course for? This Deaf Awareness course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Deaf Awareness. Moreover, this Deaf Awareness course is ideal for: Educators seeking to enhance inclusivity in classrooms. Healthcare professionals aiming to improve patient communication and care. Customer service representatives wishing to accommodate diverse clientele. Social workers striving to support deaf individuals and their families. Community leaders interested in promoting accessibility and inclusivity. Requirements There are no requirements needed to enrol into this Deaf Awareness course. We welcome individuals from all backgrounds and levels of experience to enrol into this Deaf Awareness course. Career path After finishing this Deaf Awareness course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Deaf Awareness are: Sign Language Interpreter - £20K to 35K/year. Deaf Education Teacher - £25K to 40K/year. Audiology Assistant - £18K to 30K/year. Community Support Worker - £17K to 25K/year. Deaf Awareness Trainer - £22K to 35K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Report writing is a critical skill in many different industries, including business, government, and education. Report writers are responsible for communicating complex information in a clear, concise, and informative way. The demand for report writers is rising, with the job market expected to grow by 15% in the next five years. This is due to the increasing need for businesses and organizations to make data-driven decisions. Our "Report Writer - Professional Report Writing and Communication Course" offers a well-structured journey through the art and science of creating effective reports. This course doesn't merely touch upon the basics; it delves deep into planning, research, and even the fine nuances of English grammar suited for report writing. Mastering the craft of report writing isn't just about enhancing career prospects; it's about being the bridge between raw data and actionable insights. Let's refine your skills and shape the narratives of tomorrow. Learning Outcomes: Grasp fundamental principles of professional report writing. Develop effective planning and preparation strategies for reports. Understand techniques for meticulous research and information collection. Refine grammar and punctuation tailored for report writing. Incorporate tables, charts, and graphs seamlessly into reports. Master the skills of proposal writing and report presentation. Enhance creative thinking in the report writing process. Report Writing Curriculum Breakdown of the Report Writing Course Course Outline: Module 01: The Basics of Report Writing Module 02: Planning for Report Writing Module 03: Preparation for Report Writing Module 04: Research and Information Collection Module 05: Writing and Revising the Report Module 06: English Grammar and Punctuation Guide for Report Writing Module 07: Using Tables, Charts and Graphs in a Report Module 08: Proposal Writing Module 09: Presentation of the Report Module 10: Developing Creative Thinking and Creativity Module 11: Quick Check While Writing a Report Why would you choose the Report Writing course from Compliance Central: Lifetime access to Report Writing course materials Full tutor support is available from Monday to Friday with the Report Writing course Learn Report Writing skills at your own pace from the comfort of your home Gain a complete understanding of Report Writing course Accessible, informative Report Writing learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Report Writing course Study Report Writing in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Report Writing course CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Report Writing course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Report Writing. It is also great for professionals who are already working in Report Writing and want to get promoted at work. Requirements To enrol in this Report Writing course, all you need is a basic understanding of the English Language and an internet connection. Career path Content Writer: £20,000 to £40,000 per year Copywriter: £25,000 to £50,000 per year Technical Writer: £30,000 to £60,000 per year Marketing Communications Specialist: £25,000 to £45,000 per year Business Analyst: £35,000 to £65,000 per year Communications Manager: £40,000 to £70,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
The Diabetic Foot, Pedicure & Reflexology course intertwines vital elements of diabetic foot care, professional pedicure, and therapeutic reflexology. Gain insights into preventing and managing diabetic foot issues while perfecting pedicure techniques for aesthetic appeal and health. Explore the ancient art of reflexology to enhance holistic well-being through precise foot manipulation. This course is a gateway to becoming a skilled professional in foot care, addressing the increasing demand for comprehensive solutions. This course addresses a crucial need in beauty, healthcare, and wellness, offering a specialised skill set. By mastering diabetic foot care, participants bridge the gap between prevention and effective management. Professional pedicure techniques and reflexology provide a holistic approach, ensuring graduates emerge as guardians of foot health, capable of delivering rejuvenating services in diverse professional settings. Beyond personal growth, this course opens doors to diverse career opportunities. From beauty salons to healthcare institutions, graduates can contribute to foot health and well-being in various roles. The versatile skill set acquired, encompassing diabetic foot care, pedicure, and reflexology, positions individuals as valuable assets in an evolving industry. The course equips learners to meet the increasing demand for comprehensive foot care solutions. Learning Outcomes Analyse diabetic foot complications, identifying signs and preventive measures. Execute professional pedicure techniques ensuring foot hygiene and health. Apply reflexology principles proficiently for holistic foot wellness. Recognise symptoms of diabetic foot conditions and provide appropriate care. Demonstrate mastery in pedicure procedures, emphasizing client safety. Utilise reflexology to address specific health concerns through foot manipulation. Evaluate the impact of diabetes on foot health, devising tailored care plans. Integrate theoretical knowledge into practical scenarios for effective foot care. Implement ethical practices in diabetic foot care, pedicure, and reflexology. Demonstrate competence in foot assessment, treatment, and post-care guidance. Who Is This Course For Beauty professionals seeking expertise in diabetic foot care. Healthcare practitioners aiming to expand their holistic care skills. Individuals interested in foot wellness and reflexology practices. Spa and salon personnel looking to enhance pedicure services. Wellness enthusiasts eager to learn about diabetic foot management. Why Choose This Course Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Career Path Podiatrist: £24,000 - £60,000 per annum Beauty Therapist specialising in foot care: £18,000 - £30,000 per annum Reflexologist: £20,000 - £40,000 per annum Wellness Spa Specialist: £22,000 - £35,000 per annum Diabetes Educator (with foot care specialization): £25,000 - £50,000 per annum Certification After accomplishing the Diabetic Foot, Pedicure & Reflexology training, you can acquire a PDF certificate for £4.99. Physical certificates are available for order at a supplementary fee of £8. Prerequisites No previous qualifications or experience are necessary for the Diabetic Foot, Pedicure & Reflexology course. Enrol freely and commence learning. Devised by experts, the course is compatible with PCs, Macs, tablets, and smartphones. Access it from any location with a dependable internet connection. Course Curriculum Module 01: Diabetic Foot Diabetic Foot 00:40:00 Module 02: Pedicure Pedicure 00:29:00 Module 03: Reflexology Reflexology 00:35:00