20959 Basic courses

Introduction to Heat Pumps training cover all you need to know about Low Carbon Air Source Heat Pump Systems

Course Overview This course is designed to provide participants with a deep understanding of effective process design practices and how to leverage automation to optimise processes. The course places a strong emphasis on process design principles, mapping, and analysis, with a concluding focus on how automation can be integrated to improve efficiency. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Apply the principles of effective process design. -Use process mapping techniques to visualise and analyse business processes. -Identify inefficiencies and opportunities for process improvement. -Explain the basics of process automation and its role in enhancing process efficiency. -Implement simple automation solutions to streamline workflows. Format F2F or Virtual Delivery Mode Closed Cohort or Occasional Limited Public Schedule Duration 2 Days Target Audience Process managers, business analysts, operations managers, IT professionals, and project managers who are focused on optimising business processes.

Course Overview This course is designed to equip participants with the knowledge and skills necessary to protect themselves and their organisation from cyber threats. The course covers the basics of cybersecurity, common threats, best practices for staying secure, and the importance of a proactive approach to protecting sensitive information. Participants will also learn how to respond to incidents and create a culture of security within their organisation. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Explain the fundamentals of cybersecurity and its importance in the workplace. -Identify common cyber threats and recognise suspicious activities. -Apply best practices for maintaining cybersecurity in daily activities. -Respond effectively to cybersecurity incidents. -Foster a culture of cybersecurity awareness within your organisation. Format F2F or Virtual Delivery Mode Closed Cohort or Occasional Limited Public Schedule Duration 1 Day Target Audience All employees, including managers, remote workers, and executives, who need to understand the importance of cybersecurity to their organisation.

Operate a tractor safely by understanding risks, machine controls, PPE, and safety checks, while ensuring proper setup, operation, and shutdown procedures.

Course Overview This practical, one-day course is designed to equip participants with the essential skills, tools and confidence to effectively facilitate discussions, meetings, and workshops. Whether you're guiding a team brainstorming session, leading a stakeholder workshop, or managing a complex meeting, strong facilitation skills can dramatically improve outcomes and engagement. Participants will learn how to plan and structure sessions, manage group dynamics, keep discussions on track, and handle challenging behaviours—all while creating a collaborative and inclusive environment. The course combines theory with hands-on activities, group discussions, and real-world scenarios to build practical, transferable skills. Who Should Attend This course is ideal for: Project managers Team leaders and supervisors Business analysts Community engagement officers Policy officers Trainers and consultants Anyone responsible for leading meetings or workshops No prior facilitation experience is necessary. Learning Outcomes By the end of the course, participants will be able to: Understand the role and mindset of an effective facilitator Plan and design structured facilitation sessions Use a range of facilitation tools and techniques to encourage participation Manage group dynamics, including difficult participants and off-topic conversations Apply active listening, summarising and questioning techniques Create safe, inclusive and engaging environments for diverse groups Maintain neutrality and guide discussions to achieve desired outcomes Course Content 1. Introduction to Facilitation What is facilitation? Key differences between facilitation, presentation and training The mindset of an effective facilitator 2. Planning for Success Clarifying session purpose and outcomes Structuring the session: openings, transitions, closings Selecting the right tools and approaches for your audience 3. Core Facilitation Techniques Questioning strategies (open, probing, clarifying) Active listening and reflection Encouraging balanced participation Visual facilitation basics (whiteboards, templates, sticky notes) 4. Managing Group Dynamics Reading the room and adapting your approach Handling dominant or disengaged participants Dealing with conflict or resistance constructively Techniques for decision-making and consensus-building 5. Practice and Feedback Facilitated role-plays and group exercises Constructive peer and trainer feedback Personal action planning Delivery Method This course is delivered in a highly interactive, face-to-face or virtual format. It includes a blend of short presentations, group work, facilitated discussions and hands-on activities to embed learning. Inclusions Comprehensive participant workbook and toolkit Facilitator guides and templates Certificate of completion Optional post-course coaching (available on request)

Course Overview This practical, one-day course is designed to equip participants with the essential skills, tools and confidence to effectively facilitate discussions, meetings, and workshops. Whether you're guiding a team brainstorming session, leading a stakeholder workshop, or managing a complex meeting, strong facilitation skills can dramatically improve outcomes and engagement. Participants will learn how to plan and structure sessions, manage group dynamics, keep discussions on track, and handle challenging behaviours—all while creating a collaborative and inclusive environment. The course combines theory with hands-on activities, group discussions, and real-world scenarios to build practical, transferable skills. Who Should Attend This course is ideal for: Project managers Team leaders and supervisors Business analysts Community engagement officers Policy officers Trainers and consultants Anyone responsible for leading meetings or workshops No prior facilitation experience is necessary. Learning Outcomes By the end of the course, participants will be able to: Understand the role and mindset of an effective facilitator Plan and design structured facilitation sessions Use a range of facilitation tools and techniques to encourage participation Manage group dynamics, including difficult participants and off-topic conversations Apply active listening, summarising and questioning techniques Create safe, inclusive and engaging environments for diverse groups Maintain neutrality and guide discussions to achieve desired outcomes Course Content 1. Introduction to Facilitation What is facilitation? Key differences between facilitation, presentation and training The mindset of an effective facilitator 2. Planning for Success Clarifying session purpose and outcomes Structuring the session: openings, transitions, closings Selecting the right tools and approaches for your audience 3. Core Facilitation Techniques Questioning strategies (open, probing, clarifying) Active listening and reflection Encouraging balanced participation Visual facilitation basics (whiteboards, templates, sticky notes) 4. Managing Group Dynamics Reading the room and adapting your approach Handling dominant or disengaged participants Dealing with conflict or resistance constructively Techniques for decision-making and consensus-building 5. Practice and Feedback Facilitated role-plays and group exercises Constructive peer and trainer feedback Personal action planning Delivery Method This course is delivered in a highly interactive, face-to-face or virtual format. It includes a blend of short presentations, group work, facilitated discussions and hands-on activities to embed learning. Inclusions Comprehensive participant workbook and toolkit Facilitator guides and templates Certificate of completion Optional post-course coaching (available on request)

Course Overview This practical, one-day course is designed to equip participants with the essential skills, tools and confidence to effectively facilitate discussions, meetings, and workshops. Whether you're guiding a team brainstorming session, leading a stakeholder workshop, or managing a complex meeting, strong facilitation skills can dramatically improve outcomes and engagement. Participants will learn how to plan and structure sessions, manage group dynamics, keep discussions on track, and handle challenging behaviours—all while creating a collaborative and inclusive environment. The course combines theory with hands-on activities, group discussions, and real-world scenarios to build practical, transferable skills. Who Should Attend This course is ideal for: Project managers Team leaders and supervisors Business analysts Community engagement officers Policy officers Trainers and consultants Anyone responsible for leading meetings or workshops No prior facilitation experience is necessary. Learning Outcomes By the end of the course, participants will be able to: Understand the role and mindset of an effective facilitator Plan and design structured facilitation sessions Use a range of facilitation tools and techniques to encourage participation Manage group dynamics, including difficult participants and off-topic conversations Apply active listening, summarising and questioning techniques Create safe, inclusive and engaging environments for diverse groups Maintain neutrality and guide discussions to achieve desired outcomes Course Content 1. Introduction to Facilitation What is facilitation? Key differences between facilitation, presentation and training The mindset of an effective facilitator 2. Planning for Success Clarifying session purpose and outcomes Structuring the session: openings, transitions, closings Selecting the right tools and approaches for your audience 3. Core Facilitation Techniques Questioning strategies (open, probing, clarifying) Active listening and reflection Encouraging balanced participation Visual facilitation basics (whiteboards, templates, sticky notes) 4. Managing Group Dynamics Reading the room and adapting your approach Handling dominant or disengaged participants Dealing with conflict or resistance constructively Techniques for decision-making and consensus-building 5. Practice and Feedback Facilitated role-plays and group exercises Constructive peer and trainer feedback Personal action planning Delivery Method This course is delivered in a highly interactive, face-to-face or virtual format. It includes a blend of short presentations, group work, facilitated discussions and hands-on activities to embed learning. Inclusions Comprehensive participant workbook and toolkit Facilitator guides and templates Certificate of completion Optional post-course coaching (available on request)

Managing a construction budget can be tough. Costs often rise quickly, and small mistakes can lead to big losses. But with the right advice and smart planning, you can keep your project on track and avoid financial surprises. This article will show you how professional insight can help you simplify and control your construction budget. Understanding the basics of a construction budget A construction budget is more than just a list of costs. It covers everything — from materials and labor to permits, equipment, and even emergency funds. Knowing what to include and planning ahead helps prevent delays and unexpected expenses. Why professional insight matters Having a skilled expert look at your budget can make a huge difference. Professionals bring experience. They know common mistakes and how to avoid them. They also understand the market — pricing, local regulations, and how to get the most value from every dollar. Creating a realistic budget With help from a professional, you can create a budget that matches your goals and limits. Here's what they focus on: Accurate cost estimation Experts help you estimate real costs. They check prices for materials, labor, and tools. They also account for delivery and storage. If you’ve ever searched for a Construction Estimating Company Near Me, you already know how valuable it is to have local professionals who understand regional costs and building standards. Allowing for hidden costs Projects often have hidden costs — bad weather, material delays, or design changes. Professionals help you plan for these with a smart buffer in your budget. Tracking and updating the budget A budget is not just set once. It needs updates as the project moves forward. Professionals use tracking tools to follow costs and make quick changes when needed. Improving communication between teams A clear budget helps everyone — workers, suppliers, managers — stay on the same page. When the budget is shared and explained clearly, it’s easier to avoid confusion or conflict. Using technology to stay on track Today, many experts use software to manage construction budgets. These tools help track spending, make reports, and share updates in real-time. With the right tools, your team can catch issues early and fix them fast. If you need extra support, using a construction estimating service can give you better control and reduce the risk of costly surprises. Long-term savings through good planning Spending time and money on expert advice at the start might feel like an extra cost. But it can save much more later by avoiding delays, rework, or legal issues. Planning right the first time always pays off. Final thoughts Streamlining your construction budget isn’t just about cutting costs. It’s about planning smart, staying organized, and getting help from people who know the business. With the right insight, you can finish your project on time, within budget, and with fewer headaches.

Pen and Watercolour Buildings Portrait Workshop What a treat of a workshop, to create a beautiful portrayal of a meaningful building. Using pen and watercolour, you will have the opportunity to bring to life a building – whether that be your home, your childhood home, your favourite coffee shop, or even your garden shed! Your super talented tutor will guide you through the basics of perspective to get the drawing just right, before introducing watercolour to complete your personal representation of your building. All you need to bring with you is a clear photograph of your chosen building, preferably printed out (working from an image from a tablet or iPad is ok, but a phone would be too small). This workshop is suitable for complete beginners, even those who believe they can’t draw. Your day will run from 10.00am until 4.00pm, with a pause for a ploughman-style lunch. Your lunch and the materials to create your portrait will be provided. So, what building will you choose? And will the masterpiece be for keeps or for gifting? Places on this workshop are limited to 8. Saturday 21st June 2025 10.00am - 4.00pm £85.00 (includes lunch and materials) Birlingham, Worcestershire

In the fast-paced world of business, there's an untold story of pain and frustration that resonates with countless aspiring marketers. It's the narrative of launching a product or service into a crowded market, only to watch it disappear into obscurity. The agony of crafting clever advertising campaigns that seem to fall on deaf ears and the frustration of not understanding the intricate dance of consumer behaviour.  Marketing is the lifeblood of any successful business as it’s the bridge that connects your offerings to the world, the art of making your business thrive. Your journey to becoming a marketing maestro begins with our comprehensive Marketing course. In this marketing course, you'll delve deep into the multifaceted realm of marketing, from the basics to the intricacies of branding, consumer behaviour, and market segmentation. You'll learn how to navigate the ever-changing marketing environment, conduct effective research, and craft compelling product and pricing strategies.  Our comprehensive course equips you with the knowledge and skills to master these critical aspects, to not only enhance your own business endeavours but also be a valuable asset in the marketing world. Join our Marketing course now, and take the first steps to conquer the world of marketing! Goals By the end of this, you will be able to: Grasp the fundamentals of marketing, understanding its core concepts and principles. Gain proficiency in the marketing process, from strategizing to implementation and evaluation. Develop strategic marketing skills, enabling you to create effective marketing plans and campaigns. Analyse the marketing environment and adapt strategies to changing market dynamics. Master market segmentation techniques for precise targeting of customer segments. Comprehend consumer buying behaviour, influencing marketing strategies and customer engagement. Understand business markets and buying behaviour, aiding B2B marketing decisions. Learn marketing research methods for informed decision-making and market insights. Craft product and branding strategies that enhance brand recognition and customer loyalty. Acquire pricing, marketing channels, and integrated marketing communication strategies for successful product promotion. Who is this course for? Aspiring marketers looking to build a solid foundation in marketing concepts and practices. Students and recent graduates seeking to enhance their knowledge of marketing to boost their career prospects. Anyone interested in understanding how businesses operate and how they connect with their target audiences. Individuals looking to explore consumer behaviour and the psychology behind buying decisions. Those interested in the intricacies of branding, advertising, and promotion to create a strong market presence. Career path Marketing Coordinator Marketing Manager Digital Marketing Specialist Market Research Analyst Brand Manager Advertising Executive Sales Manager Product Manager