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18610 Basic courses in Edinburgh delivered Online

Payroll Online Course

By Compete High

Overview One of the highest in-demand topics in the world right now is Payroll . People with a strong grasp of this topic are valued in the workplace and beyond. From small businesses to large corporations, the Payroll skills are needed everywhere. Keeping that in mind, this online training is designed to make you successful by presenting you with this skill. Follow your dreams with this wonderful learning opportunity.   Whether you are brand new to the world of Payroll , or you have training and knowledge of the subject to some extent and looking to improve your skills, this course can truly help you. By the time you finish the Payroll course, you will have a sound grasp of Payroll .   You can take the course at your own pace, as there is no time limit or deadlines to complete the courses. You will have access to the course for your lifetime. You can also access the course from any device, including tablets, computers, and mobiles, as long as you have access to the internet.   The lessons in this course are prepared in a bite-sized manner. It makes the course very convenient for you to stop and start whenever you want. This method helps you to study whether you have some time on your hands or you have less than 10-15 minutes.   The course is for you if you are: Currently working in the field of Payroll An aspiring professional of this field, An enthusiast of the subject, Just want to develop a skill to make yourself more marketable, Want to learn new skills as part of a hobby.   But, we won't discourage anyone from taking the Payroll course even if you do not meet the above criteria.   Career Path   The Payroll course is perfect for anyone who wishes to have their dream career in this field. Learn this skill, boost your CV, and go after the job you want. Complete the course, thus gaining a highly valuable skill that will assist you to shine in your career. Course Curriculum Module-1--Computing-Wages-and-Salaries.pdf Computing-Wages-and-Salaries.pdf 00:00 Module-2-Social-Security-Taxes.pdf Social-Security-Taxes.pdf 00:00 Module-3-Income-Tax-Withholding.pdf Income-Tax-Withholding.pdf 00:00 Module-4-Unemployment-Tax-Acts.pdf Unemployment-Tax-Acts.pdf 00:00 Module-5---Grasping-Bookkeeping-and-Accounting-Basics.pdf Grasping-Bookkeeping-and-Accounting-Basics.pdf 00:00 Module-6---Choosing-an-Accounting-Method.pdf Choosing-an-Accounting-Method.pdf 00:00 Module-7---Keeping-the-Books.pdf Keeping-the-Books.pdf 00:00 Module-8---Tracking-Purchases.pdf Tracking-Purchases.pdf 00:00

Payroll Online Course
Delivered Online On Demand1 hour
£25

Influencer Marketing Guide with Famebit

By Compete High

🌟 Unlock the Power of Influence with Famebit's Ultimate Influencer Marketing Guide! 🚀 Ready to revolutionize your marketing game? Dive into the world of Influencer Marketing with our comprehensive online course brought to you by Famebit - the trailblazers in influencer collaborations.   🔥 What You'll Learn: 🌟 Master the art of identifying the perfect influencers for your brand. 📈 Harness the potential of influencer partnerships to skyrocket your reach and engagement. 💡 Craft compelling campaigns that resonate with your audience and drive conversions. 📱 Navigate the evolving landscape of social media platforms for optimal impact. 📊 Measure success and optimize strategies for ongoing growth.   💥 Why Choose Our Course? 🎯 Actionable Insights: Proven strategies and insider tips from industry experts. 🔍 Real-world Case Studies: Learn from successful campaigns and their key takeaways. 💻 Flexible Learning: Accessible 24/7 from any device, at your own pace. 🏆 Certification: Gain a badge of expertise upon course completion.   🎁 Limited Time Offer: Enroll now and receive bonus materials worth $300! Get exclusive templates, guides, and access to a live Q&A session with top influencers and marketers. 🚀 Don't miss out on this opportunity to harness the full potential of influencer marketing. Join the ranks of successful brands leveraging influencers to drive their businesses forward! Course Curriculum Module 1: Introduction To Influencer Marketing With Famebit Introduction To Influencer Marketing With Famebit 00:00 Module 2: What Is An Influencer Minimum Subscribers To Use Famebit What Is An Influencer Minimum Subscribers To Use Famebit 00:00 Module 3: Famebit Basics And Pricing Famebit Basics And Pricing 00:00 Module 4: Inside Using Famebit As An Influencer Including What Is Most Annoying Inside Using Famebit As An Influencer Including What Is Most Annoying 00:00 Module 5: Sponsorship Opportunities And Maximizing Roi Sponsorship Opportunities And Maximizing Roi 00:00 Module 6: Influencer Pricing Expectations And Brand Proposal Negotiation Influencer Pricing Expectations And Brand Proposal Negotiation 00:00 Modue 7: Famebit For Brands Overview Famebit For Brands Overview 00:00 Module 8: Creating A Proposal And Types Of Youtube Videos Creating A Proposal And Types Of Youtube Videos 00:00 Module 9: Campaign Creation In Detail As A Brand On Famebit Campaign Creation In Detail As A Brand On Famebit 00:00 Module 10: Finishing Campaign Setup And Choosing Audience As A Brand Finishing Campaign Setup And Choosing Audience As A Brand 00:00 Module 11: A Lifetime Journey Together A Lifetime Journey Together 00:00

Influencer Marketing Guide with Famebit
Delivered Online On Demand1 hour
£25

Ultimate Digital Marketing: Social Media, SEO Content, Copywriting, Email Marketing

By Compete High

Overview Ultimate Digital Marketing Course: Learn the Essential Skills to Grow Your Business Online. This Professional Digital Marketing course will teach you everything you need to know to grow your business online. Learn about SEO, social media marketing, email marketing, and more. Start today and see results! In today's digital age, 97.8% businesses to have a strong online presence. However, many businesses don't know how to get started with digital marketing. Without a strong online presence, businesses are missing out on a huge opportunity to reach new customers and grow their sales. Or, if you are planning to start your digital marketing career but could not figure it out the prospect of digital marketing, then you are in the right place. In the UK, the average salary within digital marketing is £32,000 per year, or £16.41 per hour. Most experienced workers make up to £47,728 per year, while entry-level careers start at £26,000. So, you are not late! Just take this ultimate professional course and start dreaming your future from today.   Key Features of Digital Marketing Course CPD Accredited Digital Marketing Course Lifetime Access Course Materials are prepared by Digital Marketing Experts   Description The Ultimate Digital Marketing Course is the perfect solution for businesses of all sizes that want to learn how to grow their business online. The course will teach you everything you need to know about digital marketing, from the basics of SEO to advanced techniques like growth hacking. You'll also get access to a community of fellow learners and experts who can help you along the way. This Ultimate Professional Digital Marketing Course is the most comprehensive and up-to-date digital marketing course available. It covers all the essential skills you need to grow your business online, including: SEO (search engine optimisation) Social media marketing Email marketing Content marketing Paid advertising Growth hacking Copywriting Design Mobile-first marketing and many more...   Learning Outcomes By the end of this course, you will be able to: Understand the basics of digital marketing Implement effective SEO strategies Use social media to reach your target audience Create and manage email marketing campaigns Develop engaging content marketing strategies Use paid advertising to boost your results Apply growth hacking techniques to your business Write effective copy that converts Design eye-catching marketing materials Create a mobile-first marketing strategy Certificate Upon successfully completing the Ultimate Digital Marketing: Social Media, SEO Content, Copywriting, Email Marketing course, you will be sent a Digital Certificate.   Who is this course for? The Ultimate Digital Marketing: Social Media, SEO Course is for anyone who wants to learn how to grow their business online. This includes: Business owners Marketing professionals Entrepreneurs Freelancers Anyone who wants to learn more about digital marketing   Requirements No formal qualification is needed for this Masterclass.   Career path SEO specialist Social media marketer Email marketer Content marketer Paid advertising specialist Growth hacker Copywriter Designer Digital marketing manager

Ultimate Digital Marketing: Social Media, SEO Content, Copywriting, Email Marketing
Delivered Online On Demand40 hours
£25

Mastering Strategic Pricing for Sustainable Profits - Module 1: Core Principles

By Compete High

🚀 Unlock Sustainable Profits with 'Mastering Strategic Pricing - Module 1: Core Principles' 🚀   Are you tired of trial and error in your pricing strategies? Ready to transform your business into a profit powerhouse? Look no further! Introducing our exclusive online course:   🌟 Mastering Strategic Pricing for Sustainable Profits - Module 1: Core Principles 🌟   🎓 What's Inside: Module 1: Introduction 🔍 Dive into the world of strategic pricing with a comprehensive introduction that lays the groundwork for your journey. Uncover the key concepts and strategies that will set the stage for your success. Module 2: What Pricing Communicates to Your Customers 🗣️ Explore the psychology behind pricing and learn how to effectively communicate value to your customers. Discover the art of pricing perception and how it can influence consumer behavior. Turn pricing into a powerful tool for building trust and loyalty. Module 3: Pricing Model Basics 💡 Master the fundamental pricing models that form the backbone of successful businesses. From cost-plus pricing to value-based pricing, understand when and how to apply each model to maximize profitability. Gain insights into the nuances of dynamic pricing and how it can give you a competitive edge.   🚀 Why Choose This Course? ✅ Practical Insights: Gain real-world insights and actionable strategies that you can implement immediately in your business. ✅ Expert Instruction: Learn from industry experts who have successfully navigated the complexities of pricing strategies. ✅ Interactive Learning: Engage in hands-on exercises and case studies to reinforce your understanding and skills. ✅ Flexible Schedule: Access the course at your own pace, allowing you to balance your professional development with your busy lifestyle. ✅ Lifetime Access: Enjoy unlimited access to course materials, updates, and resources to stay ahead in the dynamic world of strategic pricing.   🎓 Who Should Enroll? Entrepreneurs and Business Owners Marketing and Sales Professionals Product Managers Small Business Owners Anyone Looking to Boost Profitability Through Strategic Pricing   💥 Enroll Now and Elevate Your Pricing Strategy to Unprecedented Heights! Don't miss out on this opportunity to revolutionize your approach to pricing and secure sustainable profits for your business. Click the link below to enroll in 'Mastering Strategic Pricing for Sustainable Profits - Module 1: Core Principles' today!   Course Curriculum Module 1- Introduction Pricing Strategy Overview 00:00 Module 2- What Pricing Communicates to Your Customers What Price Communicates 00:00 Scenario-Based Pricing 00:00 Types of Pricing Strategies 00:00 What Investors are Looking for in Your Pricing Strategy 00:00 Test Your Pricing 00:00 Module 3- Pricing Model Basics The 3 Pricing Models 00:00 Guess The Pricing Model 00:00 Examples of Pricing Models 00:00 Case Study T-Shirt Pricing 00:00

Mastering Strategic Pricing for Sustainable Profits - Module 1: Core Principles
Delivered Online On Demand1 hour
£25

Advanced Training in EMDR Healing Techniques

By Compete High

🌟 Unlock Profound Healing with 'Advanced Training in EMDR Healing Techniques' 🌟 Are you ready to elevate your skills in EMDR therapy and make a lasting impact on your clients' lives? Introducing our comprehensive online course: Advanced Training in EMDR Healing Techniques.   🚀 Course Highlights: 1️⃣ Basics of EMDR Therapy: Lay the foundation for mastery. Dive deep into the principles and theories that underpin EMDR therapy, empowering you with a solid understanding of its core concepts. 2️⃣ EMDR Therapy Self-Soothing Exercises: Discover powerful self-soothing techniques to enhance your clients' resilience. Equip yourself with a toolbox of exercises designed to foster a sense of calm and stability during the therapeutic process. 3️⃣ Step by Step EMDR Therapy: Navigate the intricacies of EMDR therapy with confidence. Our step-by-step guide will walk you through the entire process, from client assessment to the successful completion of a session. 4️⃣ EMDR for PTSD: Uncover advanced techniques specifically tailored for addressing post-traumatic stress disorder. Learn how to effectively apply EMDR therapy to help your clients break free from the grips of trauma and reclaim their lives.   🌐 Why Choose Advanced Training in EMDR Healing Techniques? ✨ Expert Guidance: Led by seasoned professionals with extensive experience in EMDR therapy, this course offers insights and techniques honed through years of successful practice. ✨ Interactive Learning: Engage in dynamic learning experiences through case studies, role-playing, and interactive discussions. Apply theoretical knowledge in practical scenarios to reinforce your understanding. ✨ Flexible Learning: Access the course from the comfort of your home or office. Our online platform allows you to learn at your own pace, fitting seamlessly into your busy schedule. ✨ Certification: Upon completion, receive a prestigious certification that validates your expertise in advanced EMDR healing techniques, enhancing your professional credentials.   🎓 Who Should Enroll? This course is perfect for licensed therapists, counselors, and mental health professionals seeking to deepen their proficiency in EMDR therapy. Whether you're a seasoned practitioner or new to the field, this course will empower you to elevate your practice and make a lasting impact.   🌈 Invest in Your Professional Growth Today! Ready to embark on a transformative journey in EMDR therapy? Join the Advanced Training in EMDR Healing Techniques and empower yourself to guide your clients toward profound healing. Enroll now and unlock the keys to advanced EMDR mastery. Your clients deserve the best-be the therapist they need. 🌟 Course Curriculum Basics of EMDR Therapy Opening Video - EMDR 00:00 Introduction to EMDR Therapy Video 00:00 Introduction to Emotional and Psychological Trauma 00:00 Dual Awareness 00:00 Window of Tolerance 00:00 EMDR Therapy Self-Soothing Exercises EMDR Safe Place or Calm Place Exercise 00:00 EMDR Container Exercise 00:00 EMDR Resource Figures Creation Exercise 00:00 EMDR Butterfly Hug Exercise 00:00 Step by Step EMDR Therapy Eight-Phase Approach of EMDR 00:00 Step by Step EMDR Therapy 00:00 EMDR for PTSD EMDR for PTSD 00:00

Advanced Training in EMDR Healing Techniques
Delivered Online On Demand1 hour 3 minutes
£25

Chemistry - CPD Certified Level 2

By Compete High

🔬 Unlock the Secrets of Chemistry - CPD Certified Level 2 Course! 🔬 Are you ready to dive into the captivating world of chemistry and unlock a world of opportunities? Look no further! Our Chemistry - CPD Certified Level 2 Course is your gateway to understanding the fundamental principles of this fascinating science. Whether you're a budding scientist, an educator, or simply curious about the building blocks of matter, this course is designed to empower you with essential knowledge and skills.   🎓 Why Choose Our Chemistry - CPD Certified Level 2 Course? Comprehensive Curriculum: Our course offers a well-rounded curriculum covering essential topics such as chemical reactions, atomic structure, the periodic table, and more. You'll gain a solid foundation in chemistry that will serve as a springboard for further exploration. Interactive Learning Experience: Say goodbye to dull lectures! Our course features engaging multimedia content, interactive quizzes, and practical experiments to reinforce your understanding of key concepts. Learning has never been this fun and immersive! CPD Certification: Upon successful completion of the course, you'll receive a CPD certification recognized internationally. This credential not only validates your knowledge but also enhances your credibility in the eyes of employers and peers. Flexibility and Convenience: Life is busy, but that shouldn't stand in the way of your education. Our course is designed with flexibility in mind, allowing you to learn at your own pace and on your schedule. Whether you prefer to study during lunch breaks or late at night, we've got you covered. Expert Guidance: You'll be guided every step of the way by experienced instructors who are passionate about chemistry and dedicated to your success. Have questions or need clarification? Our support team is always here to help.   👩‍🔬 Who is this for? Our Chemistry - CPD Certified Level 2 Course is perfect for: Students aspiring to pursue higher education or careers in science-related fields. Educators seeking to enhance their knowledge of chemistry and improve their teaching skills. Professionals looking to expand their skillset and stay updated with the latest developments in chemistry. Anyone with a curious mind and a desire to understand the world at the molecular level.   🚀 Career Path With a solid understanding of chemistry gained from our CPD Certified Level 2 Course, the possibilities are endless. You could embark on a rewarding career in: Pharmaceutical research and development Chemical engineering Environmental science Forensic science Food and beverage industry Teaching and academia Whether you're dreaming of curing diseases, developing innovative technologies, or simply making a positive impact on the world, a strong foundation in chemistry is your ticket to success.   Don't let this opportunity pass you by! Enroll in our Chemistry - CPD Certified Level 2 Course today and take the first step towards a brighter future filled with endless possibilities. Unlock the mysteries of the universe and ignite your passion for science! 🌟   Course Curriculum Module 1_ Basics of Chemistry Basics of Chemistry 00:00 Module 2_ Chemical Bonding and Reactions Chemical Bonding and Reactions 00:00 Module 3_ Gases and Solutions Gases and Solutions 00:00 Module 4_ Acids, Bases, and Chemical Kinetics Acids, Bases, and Chemical Kinetics 00:00 Module 5_ First and Second Law of Thermodynamics First and Second Law of Thermodynamics 00:00 Module 6_ Electrochemistry and Organic Chemistry Electrochemistry and Organic Chemistry 00:00

Chemistry - CPD Certified Level 2
Delivered Online On Demand6 hours
£25

English to Speakers of Other Languages (ESOL) Level 2

By Compete High

🚀 Unlock Your Potential with ESOL Level 2 Course! 🚀 Are you ready to embark on an exciting journey of language mastery? Look no further! Our ESOL Level 2 course is your gateway to fluency and confidence in English communication. Whether you're an aspiring professional, a dedicated student, or an adventurous traveler, this course is tailored to meet your language learning needs and propel you towards success!   🌟 Benefits of ESOL Level 2 Course: Enhanced Communication Skills: Gain proficiency in speaking, listening, reading, and writing English. Express yourself with clarity and confidence in various social and professional settings. Cultural Understanding: Immerse yourself in the richness of English-speaking cultures worldwide. Learn about customs, traditions, and societal norms while honing your language skills. Expanded Opportunities: Open doors to new opportunities in education, career advancement, and global networking. Fluency in English is a valuable asset in today's interconnected world. Boosted Confidence: Overcome language barriers and build self-assurance in your ability to communicate effectively in English. Conquer interviews, presentations, and everyday interactions with ease. Personal Growth: Experience personal growth and intellectual development as you navigate the complexities of a new language. Expand your worldview and embrace diversity through language learning. Flexible Learning: Enjoy the flexibility of online learning with interactive lessons, multimedia resources, and personalized feedback. Study at your own pace and schedule, fitting language learning into your busy lifestyle.   👩‍🎓 Who is this for? Students: Prepare for academic success by improving your English proficiency for exams, essays, and presentations. Gain a competitive edge in your studies and future career endeavors. Professionals: Elevate your career prospects by mastering English language skills essential for workplace communication, collaboration, and leadership. Stand out in job interviews, negotiations, and networking events. Travelers: Navigate new destinations with confidence and ease. Break down language barriers while exploring diverse cultures, making meaningful connections, and creating unforgettable experiences. Immigrants: Seamlessly integrate into English-speaking communities by developing language skills necessary for everyday interactions, employment opportunities, and civic engagement.   🚀 Career Path: Teaching: Pursue a career in English language teaching (ESL/EFL) in schools, language institutes, or online platforms. Inspire students of all ages to achieve language proficiency and cultural competence. Translation/Interpretation: Become a professional translator or interpreter, facilitating communication between individuals or businesses across language barriers. Bridge linguistic gaps in diverse settings such as conferences, legal proceedings, or healthcare facilities. International Business: Enter the global marketplace with confidence, leveraging your English language skills to pursue opportunities in international business, marketing, sales, and entrepreneurship. Hospitality and Tourism: Excel in hospitality and tourism industries by providing exceptional service to English-speaking guests. Communicate effectively with travelers, enhance customer satisfaction, and advance your career in hotels, resorts, or travel agencies.   Don't let language barriers hold you back from reaching your full potential. Enroll in our ESOL Level 2 course today and embark on a transformative journey towards fluency, confidence, and success in the English-speaking world! 🌍   Course Curriculum Module 1_ The Basics of English Language Learning The Basics of English Language Learning 00:00 Module 2_ Speaking Proficiency, Reading, and Writing Speaking Proficiency, Reading, and Writing 00:00 Module 3_ Advanced Grammar and Cultural Competence Advanced Grammar and Cultural Competence 00:00 Module 4_ Practical Applications and Language Assessment Practical Applications and Language Assessment 01:00:00 Module 5_ Technology and Culture Integration Technology and Culture Integration 00:00 Module 6_ Learning Plan and Continuous Growth Learning Plan and Continuous Growth 00:00

English to Speakers of Other Languages (ESOL) Level 2
Delivered Online On Demand6 hours
£25

Marketing Skills for Facebook

By Compete High

🚀 Supercharge Your Online Presence with 'Marketing Skills for Facebook' Course! 🚀 Are you ready to unlock the immense potential of Facebook for your business? Elevate your marketing game and harness the power of the world's largest social media platform with our comprehensive 'Marketing Skills for Facebook' course! 🎯 Master the Art of Targeted Advertising: Learn how to create compelling ads that reach your ideal audience. From demographic targeting to crafting engaging ad content, discover the secrets to boosting conversions and maximizing ROI. 📈 Optimize Your Facebook Presence: Gain insights into optimizing your business page for maximum visibility and engagement. Leverage Facebook's tools and features effectively to build a strong brand presence and attract more customers. 💡 Strategic Content Creation: Unlock the strategies behind creating thumb-stopping content that captivates your audience. Discover how to plan, create, and schedule content that drives meaningful interactions and builds a loyal community around your brand. 🔍 Analytics and Insights Demystified: Navigate Facebook Insights like a pro! Understand crucial metrics, interpret data, and refine your strategies based on real-time analytics to continually improve your marketing efforts. 🤝 Community Building and Engagement: Learn the art of fostering a vibrant community around your brand. From effective communication to fostering meaningful interactions, cultivate a loyal customer base that keeps coming back. 🏆 Bonus: Exclusive Case Studies and Expert Tips: Gain valuable insights from successful campaigns and industry experts. Dive deep into real-world case studies and receive insider tips to take your Facebook marketing to the next level. 🌟 What's Included: Engaging video lessons presented by seasoned marketing professionals Interactive quizzes and exercises to reinforce learning Downloadable resources and templates for practical implementation Access to a supportive community forum for networking and Q&A sessions 🔥 Don't miss out on this opportunity to revolutionize your marketing strategy on Facebook! Enroll in 'Marketing Skills for Facebook' today and propel your business to new heights! Course Curriculum Module 1: My Experience With Facebook Marketing My Experience With Facebook Marketing 00:00 Module 2: Facebook Marketing Basics Explained From Profiles To Groups And Pages Facebook Marketing Basics Explained From Profiles To Groups And Pages 00:00 Module 3: #1 Facebook Marketing Strategy Forever #1 Facebook Marketing Strategy Forever 00:00 Moduloe 4: Best Free Facebook Marketing Strategy To Build New Relationships Without Having A Group Or Page Best Free Facebook Marketing Strategy To Build New Relationships Without Having A Group Or Page 00:00 Module 5: Facebook Group Case Studies Of Success And Failure Facebook Group Case Studies Of Success And Failure 00:00 Module 6: Managing Our Facebook Group Memberships And Considering The Need For A New Group Managing Our Facebook Group Memberships And Considering The Need For A New Group 00:00 Module 7: Facebook Group Creation, Url Setting, And Posting Permission Tutorial Facebook Group Creation, Url Setting, And Posting Permission Tutorial 00:00 Module 8: Fast Facebook Group Cover Photo Creation At 1604 X 856 Pixels With Canva In 2019 Fast Facebook Group Cover Photo Creation At 1604 X 856 Pixels With Canva In 2019 00:00 Module 9: Creating Rules For Facebook Groups And Managing Moderation To Limit Self Promotion And Conflict Creating Rules For Facebook Groups And Managing Moderation To Limit Self Promotion And Conflict 00:00 Module 10: Create Events In Facebook Groups For Weekly Voice Calls To Build Relationships Create Events In Facebook Groups For Weekly Voice Calls To Build Relationships 00:00 Module 11: Editing The Facebook Group Description And Membership Requirements Editing The Facebook Group Description And Membership Requirements 00:00

Marketing Skills for Facebook
Delivered Online On Demand1 hour
£25

Customer Service Online Training

By Compete High

Overview We all know the rule of 'The Customer Comes First', but when do they stay with you? When can a business ensure its customer base to be loyal and retainable? While there are multiple factors at play here, but one of the keys to customer retention is quality customer service.   Businesses nowadays rely heavily on people skilled in customer service and customer satisfaction - which is often hard to come by. To bridge that skill gap, empower human resources with outstanding customer support & service capabilities, and help business owners/managers gather essential knowledge to run & manage the relevant operations smoothly, we have put together this carefully-crafted course with the help of our learning resource development team. If you are someone who wants to build a career in this promising field, our course will be your perfect guide along the road. This course focuses on providing beginners' with the base, helping moderately-skilled learners to level up their understandings, and enabling professionals to fill in the blanks of the updates within the fields of customer experience enhancement.    Reflecting the above-mentioned promises, this Customer Service course focuses on helping the learners develop the following skills: Effective communication & active listening Problem solving Attentiveness Anger Management Time Management Stress Management Conflict resolution Customer relationship management Customer experience enhancement Customer service evaluation Email writing & etiquettes Positive attitude & body language   So, enrol now, develop these in-demand skills of the 21st century and make meaningful connections with your customers around the globe.   Who is this course for? If you run a business or work for one, you have to understand what your customers want, how to serve them properly, and repeat this process - no matter what your job description says or whichever department you work in. Having said that, people falling into either one of the below groups will benefit the most from this course: Jobseekers in fields related to customer service/customer support/customer experience Amateurs or professionals with intermediate skills in the above-mentioned fields Business-owners/managers/team leaders Business students People looking to get certified in customer service   Career Path This Customer Service course paves the way for a handful of career opportunities, with roles such as: Customer Service Representative/Executive/Officer Customer Service Advisor/Specialist Customer Service Manager Also, the job roles related to customer support/customer experience will also be available to you. While the salaries for the above-mentioned jobs vary based on responsibilities, the levelwise breakdown of expected salaries are - Entry level: £16,750 - £20,750 Mid-level: £26,400 - £36,800 Senior level: £35,00 - £50,500 Course Curriculum Module 1 - Basics of Customer Service Basics of Customer Service 00:00 Module 2 - Why Customer Service Matters Why Customer Service Matters 00:00 Module 3 - What's Different about Good Service What's Different about Good Service 00:00 Module 4 - First Steps and Body Language First Steps and Body Language 00:00 Module 5 - Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 - Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 - Relationship Building Relationship Building 00:00 Module 8 - Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 - E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 - Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00 Module 11 - Empowering Great Customer Service Empowering Great Customer Service 00:00 Module 12 - Evaluating and Measuring Customer Service Evaluating and Measuring Customer Service 00:00

Customer Service Online Training
Delivered Online On Demand12 hours
£25

Trauma-Informed Care Certification Program

By Compete High

🌟 Unlock the Power of Healing with Our Trauma-Informed Care Certification Program! 🌈 Are you ready to make a profound impact on the lives of those affected by trauma? Introducing our Trauma-Informed Care Certification Program - your gateway to understanding, implementing, and excelling in the essential practices of trauma recovery.   🌺 Curriculum Highlights: 1. Basics of PTSD 🧠Dive into the fundamentals of Post-Traumatic Stress Disorder (PTSD), gaining a comprehensive understanding of its origins, symptoms, and the latest research in trauma psychology. Lay the groundwork for transformative care. 2. Practical EMDR Therapy 👁️‍🗨️ Uncover the power of Eye Movement Desensitization and Reprocessing (EMDR) Therapy - a cutting-edge approach proven to accelerate trauma recovery. Gain hands-on skills in guiding clients through this transformative process. 3. Practical Narrative Exposure Therapy 📖 Develop expertise in Narrative Exposure Therapy, a powerful method for helping individuals process and integrate traumatic memories. Acquire practical techniques to facilitate healing through storytelling and re-authoring. 4. Practical Rewind Technique 🔄 Master the art of the Rewind Technique, a rapid and effective intervention for treating trauma-related symptoms. Equip yourself with tools to guide clients towards desensitization and relief. 5. Practical Art Therapy 🎨 Tap into the healing potential of art with hands-on Art Therapy practices. Learn how creative expression can be a powerful tool for trauma survivors to process emotions and find catharsis. 6. Practical Music Therapy 🎶 Explore the therapeutic realm of sound with Music Therapy. Acquire techniques to use music as a medium for healing, addressing trauma, and promoting emotional well-being. 7. Medications for PTSD 💊 Understand the pharmacological aspects of trauma recovery. Delve into the medications commonly used to alleviate PTSD symptoms, gaining insights into their benefits and potential side effects.   🚀 Why Choose Our Certification Program? Expert-Led Learning: Learn from seasoned professionals and experts in the field of trauma therapy, ensuring you receive the highest quality education. Practical Application: This program goes beyond theory. Each module includes practical sessions, case studies, and simulations to hone your skills and build confidence. Flexible Learning: Access the course at your own pace, from anywhere in the world. Our online platform allows you to balance your professional development with your personal commitments. Community Support: Join a thriving community of like-minded individuals and professionals. Engage in discussions, share insights, and network with others passionate about trauma-informed care.   🎓 Certify Yourself, Transform Lives! Enroll now in our Trauma-Informed Care Certification Program and become a beacon of healing for those in need. Your expertise can make a world of difference. Take the first step towards a rewarding career in trauma recovery!   Note: This program is suitable for mental health professionals, counselors, social workers, and anyone dedicated to making a positive impact in the field of trauma care. Course Curriculum Module 1 Basics of PTSD Course Overview - PTSD Counselling and Management 00:00 Introduction to Post-Traumatic Stress Disorder (PTSD) 00:00 Symptoms and Diagnosis 00:00 PTSD in Children & Teenagers 00:00 PTSD in Adults & Elderly 00:00 Module 2 Practical EMDR Therapy Eye Movement Desensitization and Reprocessing - EMDR Therapy 00:00 Eight-Phase Approach of EMDR 00:00 Step by Step EMDR 00:00 Module 3 Practical Narrative Exposure Therapy Narrative Exposure Therapy - NET 00:00 Step by Step Narrative Exposure Therapy 00:00 Module 4 Practical Rewind Technique Rewind Technique 00:00 Step by Step Rewind Technique 00:00 Module 5 Practical Art Therapy Art Therapy 00:00 Step by Step Art Therapy 00:00 Module 6 Practical Music Therapy Music Therapy 00:00 Step by Step Music Therapy 00:00 Module 7 Medications for PTSD Medications for PTSD 00:00

Trauma-Informed Care Certification Program
Delivered Online On Demand1 hour 42 minutes
£25