17278 Basic courses in Sheffield delivered On Demand

Overview   With the ever-increasing demand for Interior Design in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Interior Design may be.   Learning about Interior Design or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Interior Design. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Interior Design is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by Compete High in this Diploma in Interior Design course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Diploma in Interior Design course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this Diploma in Interior Design course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Interior Design, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Interior Design, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Interior Design, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This Diploma in Interior Design course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 - Introduction to Interior Design Introduction to Interior Design 00:00 Module 2 - Components of the Interior Design Components of the Interior Design 00:00 Module 3 - Concept Development Concept Development 00:00 Module 4 - Design Realization Design Realization 00:00 Module 5 - Design the Project Design the Project 00:00 Module 6 - Building Structure Building Structure 00:00 Module 7 - Communicating Design Communicating Design 00:00 Module 8 - Basics of Google SketchUp Basics of Google SketchUp 00:00

Overview With the ever-increasing demand for Renewable Energy in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Renewable Energy may be. Learning about Renewable Energy or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Renewable Energy . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Renewable Energy is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Renewable Energy course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Renewable Energy course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Renewable Energy course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Renewable Energy , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Renewable Energy , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Renewable Energy , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Renewable Energy course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1- Renewable Energy Basics Renewable Energy Basics 00:00 Module 2- Hydroelectric Power Hydroelectric Power 00:00 Module 3- Wind Power Wind Power 00:00 Module 4- Ocean Power Ocean Power 00:00 Module 5- Bioenergy Bioenergy 00:00 Module 6- Geothermal Energy Geothermal Energy 00:00 Module 7- Solar Energy Solar Energy 00:00 Module 8- Energy Storage Energy Storage 00:00 Module 9- Grid Integration of Renewable Energy Grid Integration of Renewable Energy 00:00 Module 10- Challenges of Renewable Sources of Energy Challenges of Renewable Sources of Energy 00:00

Overview With the ever-increasing demand for Employment Law in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Employment Law may be. Learning about Employment Law or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Employment Law . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Employment Law is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Employment Law course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Employment Law course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Employment Law course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Employment Law , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Employment Law , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Employment Law , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Employment Law course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.  Course Curriculum Module 01 - Basics of Employment Law Basics of Employment Law 00:00 Module 02 - Legal Recruitment Process Legal Recruitment Process 00:00 Module 03 - Employment Contracts Employment Contracts 00:00 Module 04 - Employee Handbook Employee Handbook 00:00 Module 05 - Disciplinary Procedure Disciplinary Procedure 00:00 Module 06 - National Minimum Wage _ National Living Wage National Minimum Wage _ National Living Wage 00:00 Module 07 - Parental Right, Sick Pay _ Pension Scheme Parental Right, Sick Pay _ Pension Scheme 00:00 Module 08 - Discrimination in the Workplace Discrimination in the Workplace 00:00 Module 09 - Health and Safety at Work Health and Safety at Work 00:00 Module 10 - Dismissal, Grievances and Employment Tribunals Dismissal, Grievances and Employment Tribunals 00:00

Overview   With the ever-increasing demand for Advertising in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Advertising may be.   Learning about Advertising or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Advertising. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Advertising is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by compete high in this Search Engine Advertising course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Search Engine Advertising course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this Search Engine Advertising course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Advertising, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Advertising, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Advertising, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This Search Engine Advertising course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.  Course Curriculum Module 1 - Introduction To SEA Introduction To SEA 00:00 Module 2 - GOOGLE ADS_ BASICS OF GOOGLE ADS GOOGLE ADS_ BASICS OF GOOGLE ADS 00:00 Module 3 - THE ANATOMY OF A SEARCH INTERNET AD THE ANATOMY OF A SEARCH INTERNET AD 00:00 Module 4 - OVERVIEW_ TYPE OF ADS Draft LessonOVERVIEW_ TYPE OF ADS 00:00 Module 5 - GOOGLE ADS_ NETWORKS AND AD FORMATS GOOGLE ADS_ NETWORKS AND AD FORMATS 00:00 Module 6 - GOOGLE ADS_ PREPARATION, CAMPAIGNS, AD GROUPS AND MORE GOOGLE ADS_ PREPARATION, CAMPAIGNS, AD GROUPS AND MORE 00:00 Module 7 - EDITOR, OPTIMIZATION, ANALYTICS, AND OTHERS EDITOR, OPTIMIZATION, ANALYTICS, AND OTHERS 00:00 Module 8 - KEYWORDS AND KEYWORDS RESEARCH TOOLS KEYWORDS AND KEYWORDS RESEARCH TOOLS 00:00 Module 9 - SET YOUR KEYWORD MATCH TYPES SET YOUR KEYWORD MATCH TYPES 00:00 Module 10 - KEY PERFORMANCE INDICATORS (KPIs) KEY PERFORMANCE INDICATORS (KPIs) 00:00

Overview With the ever-increasing demand for Gas Engineering in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Gas Engineering may be.   Learning about Gas Engineering or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Gas Engineering. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Gas Engineering is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by Compete High in this Diploma in Gas Engineering course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Diploma in Gas Engineering course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for? While we refrain from discouraging anyone wanting to do this Diploma in Gas Engineering course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Gas Engineering, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Gas Engineering, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Gas Engineering, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path This Diploma in Gas Engineering course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Module 1- Introduction to Gas Engineering Introduction to Gas Engineering 00:00 Module 2- Natural Gas Basics and Combustion Natural Gas Basics and Combustion 00:00 Module 3- Transmission System_Pipes and Flues Transmission System_Pipes and Flues 00:00 Module 4- Ventilation Ventilation 00:00 Module 5- Tightness Testing and Gas Leak Tightness Testing and Gas Leak 00:00 Module 6- Gas Rate, Flow Meter and Pressure Control Gas Rate, Flow Meter and Pressure Control 00:00 Module 7- Gas Safety Devices and Controls Gas Safety Devices and Controls 00:00 Module 8- Gas Warning Labelling Gas Warning Labelling 00:00 Module 9- Chimney Standards and Inspection Chimney Standards and Inspection 00:00 Module 10- Gas Appliances Maintenance and Safety Gas Appliances Maintenance and Safety 00:00

Overview With the ever-increasing demand for Offline Marketing in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Offline Marketing may be. Learning about Offline Marketing or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Offline Marketing . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Offline Marketing is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Offline Marketing course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Offline Marketing course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Offline Marketing course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Offline Marketing , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Offline Marketing , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Offline Marketing , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Offline Marketing course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Curriculum Curriculum 00:00 Module 1 Offline Marketing Offline Marketing 00:00 Module 2 Additional Offline Marketing Additional Offline Marketing 00:00 Module 3 Creativity in Offline Marketing Creativity in Offline Marketing 00:00 Module 4 Additional Creativity in Marketing Additional Creativity in Marketing 00:00 Module 5 More Creative Tips More Creative Tips 00:00 Module 6 Free Advertisement Free Advertisement 00:00 Module 7 Get to know Joint Ventures Get to know Joint Ventures 00:00 Module 8 Basics of Joint Ventures Basics of Joint Ventures 00:00 Module 9 Joint Venture Advice Joint Venture Advice 00:00 Module 10 Practical Joint Venture Advice Practical Joint Venture Advice 00:00 Module 11 Joint Ventures with Customers-A Joint Ventures with Customers-A 00:00 Module 12 Joint Ventures with Customers-B Joint Ventures with Customers-B 00:00

Course Overview: Starting a Business: Principles and Practice in the UK In the ever-evolving landscape of entrepreneurship, starting and sustaining a successful business demands a profound understanding of fundamental principles and practical strategies. 'Starting a Business: Principles and Practice in the UK' is a comprehensive course meticulously designed to equip aspiring entrepreneurs and seasoned professionals alike with the knowledge and skills necessary to navigate the complexities of launching and managing a business in the United Kingdom.   Module 1: The Basics of Starting a Business in the UK Embark on your entrepreneurial journey by laying a solid foundation with Module 1. Delve into the legal, financial, and logistical aspects of starting a business in the UK. From choosing the right business structure to registering with the appropriate authorities, this module provides essential insights into the procedural requirements and regulatory frameworks governing new ventures. Gain clarity on tax obligations, business licenses, and compliance standards, empowering you to navigate the initial stages of entrepreneurship with confidence and proficiency. Module 2: Running a Business in the UK Transition seamlessly from inception to operation with Module 2, which focuses on the practical intricacies of running a business in the UK. Explore topics such as business planning, resource allocation, and operational management to optimize efficiency and maximize productivity. Cultivate essential skills in team leadership, time management, and problem-solving, essential for sustaining long-term success in the competitive marketplace. Harness the power of technology and innovation to streamline processes, enhance customer experiences, and stay ahead of the curve in today's dynamic business landscape. Module 3: Market Analysis Unlock the secrets to market dominance with Module 3, where you'll master the art of market analysis. Learn how to conduct comprehensive research to identify target demographics, assess competitors, and uncover untapped opportunities. Explore market trends, consumer behavior, and demand dynamics to formulate strategic business decisions rooted in data-driven insights. Develop proficiency in market segmentation, positioning strategies, and product differentiation to carve out a distinctive niche and establish a competitive advantage in your industry. Module 4: Networking and Creating a Client Base Forge invaluable connections and cultivate a loyal clientele with Module 4, dedicated to networking and client acquisition strategies. Discover the power of networking events, industry conferences, and online platforms in expanding your professional network and fostering meaningful relationships with potential clients and collaborators. Master the art of effective communication, relationship-building, and customer engagement to nurture long-term partnerships and drive business growth. Explore innovative approaches to client acquisition, including referral programs, strategic alliances, and digital marketing tactics tailored to your target audience. Module 5: Sales and Marketing Elevate your sales and marketing prowess with Module 5, where you'll uncover the secrets to driving revenue and amplifying brand visibility. Dive into the fundamentals of sales psychology, persuasion techniques, and objection handling to close deals with confidence and finesse. Explore a myriad of marketing channels, including digital advertising, content marketing, and social media strategies, to reach and resonate with your target audience effectively. Develop strategic marketing plans, captivating campaigns, and compelling brand narratives to position your business for sustainable growth and long-term success in the UK market.   Conclusion 'Starting a Business: Principles and Practice in the UK' is more than just a course; it's your roadmap to entrepreneurial excellence in one of the world's most dynamic business environments. Whether you're a budding entrepreneur embarking on your maiden venture or a seasoned professional seeking to refine your skills and expand your horizons, this course offers unparalleled guidance, resources, and expertise to help you navigate the intricacies of entrepreneurship and achieve your business goals in the UK. Enroll today and embark on a transformative journey toward success and prosperity in the dynamic world of business. Course Curriculum Module 1 The Basics of Starting a Business in the UK The Basics of Starting a Business in the UK 00:00 Module 2 Running a Business in the UK Running a Business in the UK 00:00 Module 3 Market Analysis Market Analysis 00:00 Module 4 Networking and Creating a Client Base Networking and Creating a Client Base 00:00 Module 5 Sales and Marketing Sales and Marketing 00:00

Aviation Safety and Security Training   In an ever-evolving aviation landscape, ensuring the safety and security of passengers, crew, and assets is paramount. Introducing our comprehensive 'Aviation Safety and Security Training' program, meticulously designed to equip aviation professionals with the knowledge and skills necessary to navigate the complexities of the industry confidently.   Module 1: Introduction to Aviation Safety and Security Dive into the fundamentals that underpin aviation safety and security. This module provides a broad overview of the historical context, key concepts, and the critical role played by individuals in maintaining a robust safety and security environment.   Module 2: Aircraft Safety Unravel the intricacies of aircraft safety protocols and procedures. From pre-flight checks to emergency response strategies, this module ensures that participants are well-versed in the latest advancements and best practices, fostering a culture of safety from the ground up.   Module 3: Air Traffic Control Explore the critical link between ground control and airborne safety. This module delves into the world of air traffic control, emphasizing coordination, communication, and decision-making to guarantee seamless operations and avoid potential hazards in congested airspace.   Module 4: Aviation Regulations and Standards Navigate the complex web of international and local regulations governing aviation. Stay abreast of the latest changes, understand compliance requirements, and ensure that your operations align with the highest safety standards set by regulatory bodies.   Module 5: Safety Management Systems Equip yourself with the tools to implement and manage a robust Safety Management System (SMS). Learn how to identify, assess, and mitigate risks, fostering a proactive approach to safety that goes beyond compliance, creating a culture of continuous improvement.   Module 6: Human Factors in Aviation Safety Recognize the impact of human factors on aviation safety. Explore psychological, social, and organizational elements influencing decision-making and performance. Armed with this knowledge, participants will be better equipped to identify and address human-related challenges, minimizing the potential for errors.   Why Choose Our Aviation Safety and Security Training? Comprehensive Curriculum: Covering a broad spectrum of topics, our program ensures a holistic understanding of aviation safety and security. Industry Experts: Delivered by seasoned professionals with extensive experience in aviation safety, our training guarantees practical insights and real-world applications. Interactive Learning: Engage in hands-on exercises, case studies, and simulations, fostering active participation and knowledge retention. Customizable Solutions: Tailored to meet the unique needs of your organization, ensuring relevance and applicability. Stay Ahead of the Curve: Our training program is regularly updated to align with the latest industry developments, regulations, and technological advancements.   Elevate your team's capabilities, instill a safety-first culture, and ensure that your organization remains at the forefront of aviation safety and security. Enroll in our 'Aviation Safety and Security Training' today to chart a course for safer skies tomorrow. Course Curriculum Module 1_ Introduction to Aviation Safety and Security Introduction to Aviation Safety and Security 00:00 Module 2_ Aircraft Safety. Aircraft Safety. 00:00 Module 3_ Air Traffic Control Air Traffic Control.docx 00:00 Module 4_ Aviation Regulations and Standards Aviation Regulations and Standards 00:00 Module 5_ Safety Management Systems Safety Management Systems 00:00 Module 6_ Human Factors in Aviation Safety Human Factors in Aviation Safety 00:00

    Course Curriculum Module 1 Video Production Basics Video Production Basics 00:00 Module 2 Video Planning and Creation The Finished Product 00:00 Module 3 The Finished Product The Finished Product 00:00

Overview We all know the rule of 'The Customer Comes First', but when do they stay with you? When can a business ensure its customer base to be loyal and retainable? While there are multiple factors at play here, but one of the keys to customer retention is quality customer service.   Businesses nowadays rely heavily on people skilled in customer service and customer satisfaction - which is often hard to come by. To bridge that skill gap, empower human resources with outstanding customer support & service capabilities, and help business owners/managers gather essential knowledge to run & manage the relevant operations smoothly, we have put together this carefully-crafted course with the help of our learning resource development team. If you are someone who wants to build a career in this promising field, our course will be your perfect guide along the road. This course focuses on providing beginners' with the base, helping moderately-skilled learners to level up their understandings, and enabling professionals to fill in the blanks of the updates within the fields of customer experience enhancement.    Reflecting the above-mentioned promises, this Customer Service course focuses on helping the learners develop the following skills: Effective communication & active listening Problem solving Attentiveness Anger Management Time Management Stress Management Conflict resolution Customer relationship management Customer experience enhancement Customer service evaluation Email writing & etiquettes Positive attitude & body language   So, enrol now, develop these in-demand skills of the 21st century and make meaningful connections with your customers around the globe.   Who is this course for? If you run a business or work for one, you have to understand what your customers want, how to serve them properly, and repeat this process - no matter what your job description says or whichever department you work in. Having said that, people falling into either one of the below groups will benefit the most from this course: Jobseekers in fields related to customer service/customer support/customer experience Amateurs or professionals with intermediate skills in the above-mentioned fields Business-owners/managers/team leaders Business students People looking to get certified in customer service   Career Path This Customer Service course paves the way for a handful of career opportunities, with roles such as: Customer Service Representative/Executive/Officer Customer Service Advisor/Specialist Customer Service Manager Also, the job roles related to customer support/customer experience will also be available to you. While the salaries for the above-mentioned jobs vary based on responsibilities, the levelwise breakdown of expected salaries are - Entry level: £16,750 - £20,750 Mid-level: £26,400 - £36,800 Senior level: £35,00 - £50,500 Course Curriculum Module 1 - Basics of Customer Service Basics of Customer Service 00:00 Module 2 - Why Customer Service Matters Why Customer Service Matters 00:00 Module 3 - What's Different about Good Service What's Different about Good Service 00:00 Module 4 - First Steps and Body Language First Steps and Body Language 00:00 Module 5 - Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 - Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 - Relationship Building Relationship Building 00:00 Module 8 - Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 - E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 - Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00 Module 11 - Empowering Great Customer Service Empowering Great Customer Service 00:00 Module 12 - Evaluating and Measuring Customer Service Evaluating and Measuring Customer Service 00:00