1652 Basic courses in Belfast delivered Live Online

Duration 3 Days 18 CPD hours This course is intended for Incoming attendees are required to have current, hands-on experience in developing basic web applications. Student should have some experience with HTML and CSS and be well versed in JavaScript. Experience with coding for the server side would be helpful. Overview This skills-focused course is approximately 50% hands-on. Our engaging instructors and mentors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Working in a hands-on learning environment, guided by our expert team, attendees will learn to: Learn server-side JavaScript coding through Node.js Explore the latest JavaScript features, and ECMAScript modules Walk through different stages of developing robust applications using Node.js Install and use Node.js for development Use the Express application framework Work with REST service development using the Restify framework Use data storage engines such as MySQL, SQLITE3, and MongoDB Node.js is a server-side JavaScript platform using an event-driven, non-blocking I/O model allowing users to build fast and scalable data-intensive applications running in real time.This fast-paced hands-on course provides the core skills required to develop web applications with Node.js. You will progress from a rudimentary knowledge of JavaScript and server-side development to being able to create, maintain and test your own Node.js applications. You will explore the importance of transitioning to functions that return Promise objects, and the difference between fs, fs/promises and fs-extra, as well as how to use the HTTP Server and Client objects, and data storage with both SQL and MongoDB databases. Overview of Node.js The capabilities of Node.js Why should you use Node.js? The Node.js event-driven architecture Embracing advances in the JavaScript language Developing microservices or maxiservices with Node.js Setting Up Node.js System requirements Installing Node.js using package managers Installing from the source on POSIX-like systems Installing multiple Node.js instances with nvm Requirements for installing native code modules Choosing Node.js versions to use and the version policy Choosing editors and debuggers for Node.js Running and testing commands Advancing Node.js with ECMAScript 2015, 2016, 2017, and beyond Using Babel to use experimental JavaScript features Exploring Node.js Modules Defining a Node.js module Finding and loading modules using require and import Using npm ? the Node.js package management system The Yarn package management system HTTP Servers and Clients Sending and receiving events with EventEmitter Understanding HTTP server applications HTTP Sniffer ? listening to the HTTP conversation Web application frameworks Getting started with Express Creating an Express application to compute Fibonacci numbers Making HTTPClient requests Calling a REST backend service from an Express application Your First Express Application Exploring Promises and async functions in Express router functions Architecting an Express application in the MVC paradigm Creating the Notes application Theming your Express application Scaling up ? running multiple Notes instances Implementing the Mobile-First Paradigm Understanding the problem ? the Notes app isn't mobile friendly Learning the mobile-first paradigm theory Using Twitter Bootstrap on the Notes application Flexbox and CSS Grids Mobile-first design for the Notes application Using third-party custom Bootstrap themes Data Storage and Retrieval Remembering that data storage requires asynchronous code Logging and capturing uncaught errors Storing notes in a filesystem Storing notes with the LevelDB datastore Storing notes in SQL with SQLite3 Storing notes the ORM way with Sequelize Storing notes in MongoDB Additional course details: Nexus Humans Introduction to Node.js (TT4153) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Introduction to Node.js (TT4153) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Sage Line 50 Accounting / Bookkeeping Training - Fast Track If you're looking to gain competency in the world's most popular bookkeeping software, the Sage 50 Computerised Accounting course will teach everything you need to know, while helping you gain a recognised qualification. This Course is designed to provide individuals from beginner to advanced knowledge of bookkeeping and Sage 50 accounts. It is intended for individuals who aim to improve career prospects and to be able to better financial management and control of business. This course covers Level 1-3 of Sage 50 Bookkeeping/Accounting Training. Every business, no matter how large or small, is required by law to 'keep books'. Therefore, Bookkeepers play a vital role within organisations; ensuring records of individual financial transactions are accurate, orderly, up to date and comprehensive. If you are organised and methodical, like working through documents and enjoy seeing a set of figures add up properly, then bookkeeping is the career for you. What qualification will I gain? You have the choice to gain certification from one of the following awarding bodies. CERTIFICATION FROM SAGE (UK) As Osborne Training is a Sage (UK) Approved training provider, you could gain the following qualifications provided that you book and register for exams and pass the exams successfully: Sage 50c Computerised Accounting Course (Level 1) Sage 50c Computerised Accounting Course (Level 2) Sage 50c Computerised Accounting Course (Level 3) Level 1 Working with Sage 50 Accounts Program Basics. Creating Account names, Numbers & Bank Payments Financials Bank Reconciliations Generating Customers Invoices Monitoring Customer Activity Generating Product Invoices & Credit Notes Compiling & Sending Customer Statements Creating Customer Receipts & Purchase Invoices Supplier Payments Managing Recurring Entries Generating Reports & Information The Active Set-Up Wizard VAT Changes. Level 2 An overview of the Sage program Entering opening balances, preparing and printing a trial balance Creating customer records Creating supplier records Setting up opening assets, liabilities and capital balances, Producing routine reports Checking data, Entering supplier invoices Posting error corrections, amending records Invoicing, generating customer letters, entering new products, checking communication history Banking and payments, producing statements, petty cash Audit trails, correcting basic entry errors, reconciling debtors and creditors Creating sales credit notes, Processing purchase credit notes Preparing journals Verifying Audit Trail Purchase orders, processing sales orders Processing Trial Balance Creating Backups Restoring data Writing-off bad debts Level 3 Creating a Chart of Accounts to Suit Company Requirements Sole Trader Accounts preparation The Trial Balance preparation Errors in the Trial Balance Disputed Items Use of the Journal Prepare and Process Month End Routine Contra Entries The Government Gateway and VAT Returns Bad Debts and Provision for Doubtful Debts Prepare and Produce Final Accounts Management Information Reports Making Decisions with Reports Using Sage The Fixed Asset Register and Depreciation Accruals and Prepayments Cash Flow and Forecast Reports Advanced Credit Control

Duration 3 Days 18 CPD hours This course is intended for This course is intended for network administrators, operators, and engineers responsible for managing the normal day-to-day operation and administration of BIG-IP Access Policy Manager Overview This course provides the skills to create and manage BIG-IP APM system. This course covers three typical deployment scenarios for BIG-IP Access Policy Manager (APM) and is broken into three individual lessons. In lesson one, you learn how to configure BIG-IP APM to provide Active Directory-based authentication for a load-balanced pool of web servers. In lesson two, you learn how to create a policy that provides an SSL VPN (Network Access) resource to users, but only when they log into BIG-IP APM using a corporate-issued PC. Finally, lesson three builds on the first two lessons to create a policy that provides a dynamic landing page with both SSL VPN as well as an OWA (Portal Access) resource, but only to users with special authorization. Setting Up the BIG-IP System Introducing the BIG-IP System Initially Setting Up the BIG-IP System Archiving the BIG-IP Configuration Leveraging F5 Support Resources and Tools Configuring Web Application Access Review of BIG-IP LTM Introduction to the Access Policy Web Access Application Configuration Overview Web Application Access Configuration in Detail Exploring the Access Policy Navigating the Access Policy Managing BIG-IP APM BIG-IP APM Sessions and Access Licenses Session Variables and sessiondump Session Cookies Access Policy General Purpose Agents List Using Authentication Introduction to Access Policy Authentication Active Directory AAA Server RADIUS One-Time Password Local User Database Understanding Assignment Agents List of Assignment Agents Configuring Portal Access Introduction to Portal Access Portal Access Configuration Overview Portal Access Configuration Portal Access in Action Configuring Network Access Concurrent User Licensing VPN Concepts Network Access Configuration Overview Network Access Configuration Network Access in Action Deploying Macros Access Policy Macros Configuring Macros An Access Policy is a Flowchart Access Policy Logon Agents Configuring Logon Agents Exploring Client-Side Checks Client-Side Endpoint Security Exploring Server-Side Checks Server-Side Endpoint Security Agents List Server-Side and Client-Side Checks Differences Using Authorization Active Directory Query Active Directory Nested Groups Configuration in Detail Configuring AppTunnels Application Access Remote Desktop Network Access Optimized Tunnels Landing Page Bookmarks Deploying Access Control Lists Introduction to Access Control Lists Configuration Overview Dynamic ACLs Portal Access ACLs Signing On with SSO Remote Desktop Single Sign-On Portal Access Single Sign-On Using iRules iRules Introduction Basic TCL Syntax iRules and Advanced Access Policy Rules Customizing BIG-IP APM Customization Overview BIG-IP Edge Client Advanced Edit Mode Customization Landing Page Sections Deploying SAML SAML Conceptual Overview SAML Configuration Overview Exploring Webtops and Wizards Webtops Wizards Using BIG-IP Edge Client BIG-IP Edge Client for Windows Installation BIG-IP Edge Client in Action Lesson Configuration Project Additional Training and Certification Getting Started Series Web-Based Training F5 Instructor Led Training Curriculum F5 Professional Certification Program F5 Instructor Led Training Curriculum F5 Professional Certification Program Additional course details: Nexus Humans F5 Configuring BIG-IP APM - Access Policy Manager v13.x training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the F5 Configuring BIG-IP APM - Access Policy Manager v13.x course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for Cisco integrators and partners Network operators Network administrators Optical network administrators System administrators System integrators and professional services Overview After taking this course, you should be able to: Describe Cisco EPN Manager's features and navigate the Cisco EPN Manager's user interface Understand the network inventory, topologies, and circuits Manage dashboards, alarms, and events Create and interpret reports Distinguish the system requirements for Cisco EPN Manager, and procedures for new installations, upgrades, licensing, and high availability Manage device groups and virtual domains Establish user accounts and their role-based access to EPN Manager's features and devices Configure and combine devices Perform backups and restores Manage data retention, purging, and software updates Monitor system health and performance Update and manage software images Archive, review, and restore configuration files Configure Quality of Service (QoS) actions and policies Configure devices using templates Perform compliance audits Configure monitoring policies Provision Carrier Ethernet services Provision Multiprotocol Label Switching (MPLS) Traffic Engineering (TE) services Provision Circuit Emulation (CEM) services Provision an Optical Channel Network Connection (OCHNC) circuit Provision an Optical Channel Client Connection (OCHCC) circuit Provision an optical Media Channel Group with an OCHCC circuit Describe how Cisco EPN Manager can work with Cisco Network Services Orchestrator (NSO) to provide automated service provisioning The Configuring and Operating Cisco EPN Manager (EPNM100) v4.0 course shows you how to create efficient and agile network management through automated device operations, fast provisioning install, network configuration, dashboard management, and device management using Cisco¸ Evolved Programmable Network (EPN) Manager. Through a combination of lessons and hands-on labs, you will learn to maximize the benefits of the Cisco EPN Manager as a simplified, flexible, and cost-effective end-to-end lifecycle management solution for network provisioning, and network assurance management for today?s converging packet and optical multilayer networks. Exploring Cisco EPN Manager Cisco EPN Manager Overview Cisco EPN Manager Key Features Viewing Devices and Inventory Device Types View Devices Viewing Network Topologies and Circuits Topology Map Basics Change Information Displayed Using Dashboards Dashboards Overview Customize Dashboards Managing Alarms and Events Alarms and Events Overview View Alarms and Events Generating Reports Report Fundamentals Create and Schedule Reports Performing Basic Administration Installation Basics Perform Server Setup Adding Devices Device Management Fundamentals Add a Device Manually Add User-Defined Fields Backup and Restoring Backup Fundamentals Schedule a Backup Performing System Maintenance Software Updates Data Retention and Purging Software Image Management (SWIM) Software Image Management Fundamentals Setting Up Software Image Management Configuration Management Configuration Management Fundamentals Archive Setup Configuring QoS QoS Basics Create a Classification Profile Configuring Devices with Templates Device Configuration Methods Template Basics Performing Compliance Management Compliance Audit Basics Compliance Policy Basics Monitoring with Policies Monitoring Policy Fundamentals Edit a Monitoring Policy Circuit and Video Conferencing (VC) Fundamentals Circuit Provisioning Basics Supported Service Types Provisioning Carrier Ethernet Services Provision a Carrier Ethernet Service Verify a Service Provisioning Cisco MPLS Traffic Engineering Services Cisco MPLS TE Service Basics Provision a Cisco MPLS TE Service Provisioning Circuit Emulation Services Circuit Emulation Services Basics Provision a CEM Service Provisioning an OCHNC Circuit OCHNC Circuit Basics Set Up Devices for Circuit Provisioning an Optical OCHCC Circuit OCHCC Circuit Basics Set Up Devices for Circuit Provisioning a Media Channel Group with an OCHCC Circuit Media Channel Group with OCHCC Basics Provision a Media Channel Group Introducing Cisco EPN Manager with Cisco NSO Cisco EPN Manager with Cisco NSO Basics For More Information Additional course details: Nexus Humans Cisco Configuring and Operating Cisco EPN Manager v4.0 (EPNM100) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Configuring and Operating Cisco EPN Manager v4.0 (EPNM100) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Typical candidates for this course are IT Professionals who deploy small-to-medium scale enterprise network solutions based on Aruba products and technologies. Overview After you successfully complete this course, expect to be able to: Explain how Aruba's wireless networking solutions meet customers' requirements Explain fundamental WLAN technologies, RF concepts, and 802.11 Standards Learn to configure the Mobility Master and Mobility Controller to control access to the Employee and Guest WLAN Control secure access to the WLAN using Aruba Firewall Policies and Roles Recognize and explain Radio Frequency Bands and channels, and the standards used to regulate them Describe the concept of radio frequency coverage and interference and successful implementation and diagnosis of WLAN systems Identify and differentiate antenna technology options to ensure optimal coverage in various deployment scenarios Describe RF power technology including, signal strength, how it is measured and why it is critical in designing wireless networks Learn to configure and optimize Aruba ARM and Client Match and Client Insight features Learn how to perform network monitoring functions and troubleshooting This course teaches the knowledge, skills and practical experience required to set up and configure a basic Aruba WLAN utilizing the OS 8.X architecture and features. Using lecture and labs, this course provides the technical understanding and hands-on experience of configuring a single Mobility Master with one controller and AP Aruba WLAN. Participants will learn how to use Aruba hardware and ArubaOS to install and build a complete, secure controller network with multiple SSIDs. This course provides the underlying material required to prepare candidates for the Aruba Certified Mobility Associate (ACMA) certification exam. WLAN Fundamentals Describes the fundamentals of 802.11, RF frequencies and channels Explain RF Patterns and coverage including SNR Roaming Standards and QOS requirements Mobile First Architecture An introduction to Aruba Products including controller types and modes OS 8.X Architecture and features License types and distribution Mobility Master Mobility Controller Configuration Understanding Groups and Subgroups Different methods to join MC with MM Understanding Hierarchical Configuration Secure WLAN configuration Identifying WLAN requirements such as SSID name, encryption, authentication Explain AP groups structure and profiles Configuration of WLAN using the Mobility Master GUI AP Provisioning Describes the communication between AP and Mobility controller Explain the AP booting sequence and requirements Explores the APs controller discovery mechanisms Explains how to secure AP to controller communication using CPSec Describes AP provisioning and operations WLAN Security Describes the 802.11 discovery, authentication and association Explores the various authentication methods, 802.1x with WPA/WPA2, Mac auth Describes the authentication server communication Explains symmetric vs asymmetric Keys, encryption methods WIPS is described along with rogue discovery and protection Firewall Roles and Policies An introduction into Firewall Roles and policies Explains Aruba?s Identity based Firewall Configuration of Policies and Rules including aliases Explains how to assign Roles to users Dynamic RF Management Explain how ARM calibrates the network selecting channels and power settings Explores OS 8.X Airmatch to calibrate the network How Client Match and ClientInsight match steers clients to better APs Guest Access Introduces Aruba?s solutions for Guest Access and the Captive portal process Configuration of secure guest access using the internal Captive portal The configuration of Captive portal using Clearpass and its benefits Creating a guest provisioning account Troubleshooting guest access Network Monitoring and Troubleshooting Using the MM dashboard to monitor and diagnose client, WLAN and AP issues Traffic analysis using APPrf with filtering capabilities A view of Airwaves capabilities for monitoring and diagnosing client, WLAN and AP issues Additional course details: Nexus Humans Aruba Mobility Fundamentals, Rev. 20.11 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Aruba Mobility Fundamentals, Rev. 20.11 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is geared for Python experienced attendees who wish to learn and use basic machine learning algorithms and concepts. Students should have skills at least equivalent to the Python for Data Science courses we offer. Overview Working in a hands-on learning environment, guided by our expert team, attendees will learn to Understand the main concepts and principles of predictive analytics Use the Python data analytics ecosystem to implement end-to-end predictive analytics projects Explore advanced predictive modeling algorithms w with an emphasis on theory with intuitive explanations Learn to deploy a predictive model's results as an interactive application Learn about the stages involved in producing complete predictive analytics solutions Understand how to define a problem, propose a solution, and prepare a dataset Use visualizations to explore relationships and gain insights into the dataset Learn to build regression and classification models using scikit-learn Use Keras to build powerful neural network models that produce accurate predictions Learn to serve a model's predictions as a web application Predictive analytics is an applied field that employs a variety of quantitative methods using data to make predictions. It involves much more than just throwing data onto a computer to build a model. This course provides practical coverage to help you understand the most important concepts of predictive analytics. Using practical, step-by-step examples, we build predictive analytics solutions while using cutting-edge Python tools and packages. Hands-on Predictive Analytics with Python is a three-day, hands-on course that guides students through a step-by-step approach to defining problems and identifying relevant data. Students will learn how to perform data preparation, explore and visualize relationships, as well as build models, tune, evaluate, and deploy models. Each stage has relevant practical examples and efficient Python code. You will work with models such as KNN, Random Forests, and neural networks using the most important libraries in Python's data science stack: NumPy, Pandas, Matplotlib, Seabor, Keras, Dash, and so on. In addition to hands-on code examples, you will find intuitive explanations of the inner workings of the main techniques and algorithms used in predictive analytics. The Predictive Analytics Process Technical requirements What is predictive analytics? Reviewing important concepts of predictive analytics The predictive analytics process A quick tour of Python's data science stack Problem Understanding and Data Preparation Technical requirements Understanding the business problem and proposing a solution Practical project ? diamond prices Practical project ? credit card default Dataset Understanding ? Exploratory Data Analysis Technical requirements What is EDA? Univariate EDA Bivariate EDA Introduction to graphical multivariate EDA Predicting Numerical Values with Machine Learning Technical requirements Introduction to ML Practical considerations before modeling MLR Lasso regression KNN Training versus testing error Predicting Categories with Machine Learning Technical requirements Classification tasks Credit card default dataset Logistic regression Classification trees Random forests Training versus testing error Multiclass classification Naive Bayes classifiers Introducing Neural Nets for Predictive Analytics Technical requirements Introducing neural network models Introducing TensorFlow and Keras Regressing with neural networks Classification with neural networks The dark art of training neural networks Model Evaluation Technical requirements Evaluation of regression models Evaluation for classification models The k-fold cross-validation Model Tuning and Improving Performance Technical requirements Hyperparameter tuning Improving performance Implementing a Model with Dash Technical requirements Model communication and/or deployment phase Introducing Dash Implementing a predictive model as a web application Additional course details: Nexus Humans Hands-on Predicitive Analytics with Python (TTPS4879) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Hands-on Predicitive Analytics with Python (TTPS4879) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for This course is appropriate for anyone who wants to create applications or modules to automate and simplify common tasks with Perl. Overview Working within in an engaging, hands-on learning environment, guided by our expert web development, PHP practitioner, students will learn to: Create a working script that gets input from the command line, the keyboard, or a file Use arrays to store and process data from files Create formatted reports Use regular expressions Use the appropriate types of variables and data structures Refactor duplicate code into subroutines and modules What is available in the standard library Use shortcuts and defaults, and what they replace Introduction to Perl Programming Essentials is an Introductory-level practical, hands-on Perl scripting training course that guides the students from the basics of writing and running Perl scripts to using more advanced features such as file operations, report writing, the use of regular expressions, working with binary data files, and using the extensive functionality of the standard Perl library. Students will immediately be able to use Perl to complete tasks in the real world. Session: An Overview of Perl What is Perl? Perl is compiled and interpreted Perl Advantages and Disadvantages Downloading and Installing Perl Which version of Perl Getting Help Session: Creating and running Perl Programs Structure of a Perl program Running a Perl script Checking syntax and warnings Execution of scripts under Unix and Windows Session: Basic Data and I/O Numeric and Text literals Math operators and expressions Scalar variables Default values Writing to standard output Command line arguments Reading from the standard input Session: Logic and Loops About flow control The if statement and Boolean values Using unless and elsif Statement modifiers warn() and die() The conditional construct Using while loop and its variants Using the for loop Exiting from loops Session: Lists and Arrays The list data type Accessing array elements Creating arrays List interpolation Arrays and memory Counting elements Iterating through an array List evaluation Slices and ranges Session: Reading and writing text files File I/O Overview Opening a file Reading text files Writing to a text file Arrays and file I/O Using the <> operator Session: List functions Growing and shrinking arrays The split() function Splitting on whitespace Assigning to literal lists The join() function The sort() function Alternate sort keys Reversing an array Session: Formatting output Using sprintf() and printf() Report formatting overview Defining report formats The write() function Advanced filehandle magic Session: Hashes Hash overview Creating hashes Hash attributes Traversing a hash Testing for existence of elements Deleting hash elements Session: References What is a reference? The two ways to create references References to existing data References to anonymous data Dereferencing scalar, array, and ash references Dereferencing elements of arrays and hashes Multidimensional arrays and other data structures Session: Text and Regular Expressions String length The substr() function The index() and rindex() functions String replication Pattern matching and substitution Regular expressions Session: Raw file and data access Opening and closing raw (binary) files Reading raw data Using seek() and tell() Writing raw data Raw data manipulation with pack() and unpack() Session: Subroutines and variable scope Understanding packages Package and Lexical variables Localizing builtin variables Declaring and calling subroutines Calling subroutines Passing parameters and returning values Session: Working with the operating system Determining current OS Environment variables Running external programs User identification Trapping signals File test operators Working with files Time of day Session: Shortcuts and defaults Understanding $_ shift() with no array specified Text file processing Using grep() and Using map() Command-line options for file processing Session: Data wrangling Quoting in Perl Evaluating arrays Understanding qw( ) Getting more out of the <> operator Read ranges of lines Using m//g in scalar context The /o modifier Working with embedded newlines Making REs more readable Perl data conversion Session: Using the Perl Library The Perl library Old-style library files Perl modules Modules bundled with Perl A selection of modules Getting modules from ActiveState Getting modules from CPAN Using Getopt::Long Session: Some Useful Tools Sending and receiving files with Net::FTP Using File::Find to search for files and directories Grabbing a Web page Some good places to find scripts Perl man pages for more information Zipping and unzipping files

This is not a single course but a set of menu options from which you can 'pick and mix' to create a draft programme yourself, as a discussion document which we can then fine-tune with you. For a day's training course, simply consider your objectives, select six hours' worth of modules and let us do the fine-tuning so that you get the best possible training result. Consider your objectives carefully for maximum benefit from the course. Is the training for new or experienced credit control staff? Are there specific issues to be addressed within your particular sector (eg, housing, education, utilities, etc)? Do your staff need to know more about the legal issues? Or would a practical demonstration of effective telephone tactics be more useful to them? Menu Rather than a generic course outline, the expert trainer has prepared a training 'menu' from which you can select those topics of most relevance to your organisation. We can then work with you to tailor a programme that will meet your specific objectives. Advanced credit control skills for supervisors - 1⁄2 day Basic legal overview: do's and don'ts of debt recovery - 2 hours Body language in the credit and debt sphere - 1⁄2 day County Court suing and enforcement - 1⁄2 day Credit checking and assessment - 1 hour Customer visits and 'face to face' debt recovery skills - 1⁄2 day Data Protection Act explained - 1⁄2 day Dealing with 'Caring Agencies' and third parties - 1 hour Debt counselling skills - 2 hours Elementary credit control skills for new staff - 1⁄2 day Granting credit and collecting debt in Europe - 1⁄2 day Identifying debtors by 'type' to handle them accurately - 1 hour Insolvency: Understanding bankruptcy / receivership / administration / winding-up / liquidation / CVAs and IVAs - 2 hours Late Payment of Commercial Debts Interest Act explained - 2 hours Liaison with sales and other departments for maximum credit effectiveness - 1 hour Suing in Scottish Courts (Small Claims and Summary Cause) - 1⁄2 day Telephone techniques for successful debt collection - 11⁄2 hours Terms and conditions of business with regard to credit and debt - 2 hours Tracing 'gone away' debtors (both corporate and individual) - 11⁄2 hours What to do if you/your organisation are sued - 1⁄2 day Other topics you might wish to consider could include: Assessment of new customers as debtor risks Attachment of Earnings Orders Bailiffs and how to make them work for you Benefit overpayments and how to recover them Cash flow problems (business) Charging Orders over property/assets Credit policy: how to write one Council and Local Authority debt recovery Consumer Credit Act debt issues Using debt collection agencies Director's or personal guarantees Domestic debt collection by telephone Exports (world-wide) and payment for Emergency debt recovery measures Education Sector debt recovery Forms used in credit control Factoring of sales invoices Finance Sector debt recovery needs Third Party Debt Orders (Enforcement) Government departments (collection from) Harassment (what it is - and what it is not) Health sector debt recovery skills Hardship (members of the public) Insolvency and the Insolvency Act In-house collection agency (how to set up) Instalments: getting offers which are kept Judgment (explanation of types) Keeping customers while collecting the debt Late payment penalties and sanctions Letter writing for debt recovery Major companies as debtors Members of the public as debtors Monitoring of major debtors and risks Negotiation skills for debt recovery Old debts and how to collect them Out of hours telephone calls and visits Office of Fair Trading and collections Oral Examination (Enforcement) Pro-active telephone collection Parents of young debtors Partnerships as debtors Positive language in debt recovery Pre-litigation checking skills Power listening skills Questions to solicit information Retention of title and 'Romalpa' clauses Sale of Goods Act explained Salesmen and debt recovery Sheriffs to enforce your judgment Students as debtors Statutory demands for payment Small companies (collection from) Sundry debts (collection of) Terms and Conditions of Contract Tracing 'gone away' debtors The telephone bureau and credit control Taking away reasons not to pay Train the trainer skills Utility collection needs Visits for collection and recovery Warrant of execution (enforcement)

These events are designed to introduce the BOOK & basic ideas behind Understanding & Dealing with Everyday Racism The Six Stages Framework

Duration 3 Days 18 CPD hours This course is intended for This course is intended for intermediate to advanced Business Analysts who are looking to improve their skills for eliciting, analyzing, documenting, validating, and communicating requirements. Overview Obtain a thorough understanding of the core responsibilities of the business analyst Understand the main professional associations and standards supporting business analysts in the industry Discuss and explore the components of each of the domains/knowledge areas that comprise the work of business analysis Recognize the importance of properly defining the business need prior to engaging in requirements activities Formulate a strong understanding of the concepts that comprise strategy analysis Obtain experience with identifying and analyzing stakeholders Decipher between project and product scope and successfully use models to communicate scope Thoroughly understand and identify the various requirements categories and be able to recognize requirements of various types Explore business rules analysis Understand the benefits of process modeling and the common modeling language of BPMN Discuss process models and how the techniques can capture details about the as-is/to-be environment Learn how to properly prepare and conduct interviews Explore the components of use cases Learn what it means to package requirements Obtain hands-on experience with a number of business analysis techniques and gain hands-on experience eliciting, defining, and writing requirements. This course provides students a clear understanding of all the facets of the business analysis role, including a thorough walkthrough of the various domain/knowledge areas that comprise the business analysis profession. Students are provided an opportunity to try their hand at several business analysis techniques to assist with improving their skills in stakeholder identification, scope definition, and analyzing, documenting, and modeling requirements. Introduction to Business Analysis What is business analysis Benefits and challenges of business analysis Project success factors A Closer Look at the Business Analyst Role Definition of a business analyst Responsibilities of a business analyst Importance of communication/collaboration BA role vs. PM role Project roles involved in requirements IIBA/PMI and the goals of a professional association Purpose for having a BA standard IIBA?s BABOK© Guide and PMI?s Practice Guide in Business Analysis Business analysis beyond project work Business analysis core concepts Business analysis perspectives IIBA and PMI certifications for business analysts Workshop: Choose Your Project Supporting the Project Portfolio (Enterprise Analysis) Define Strategy Analysis When to perform Strategy Analysis Components of Strategy Analysis Defining the business need Envisioning the Product and Project Defining business requirements The importance of stakeholders Stakeholder identification Tips for analyzing stakeholders Techniques for managing stakeholder lists Discussion: Who is involved in strategy analysis? Workshops: Define the Business Need, Write Business Requirements, and Identify Stakeholders Understanding and Defining Solution Scope Defining solution scope Techniques for defining solution scope Applying the brainstorming technique Project scope vs. Product scope Finding solution boundaries The Context Diagram Actors and key information Workshop: Draw a Context Diagram Understanding Requirements What is a requirement? Requirement types Business, Stakeholder, Solution, and Transition requirements Assumptions and constraints Business rules Taxonomy of business rules Decision tables How to write simple calculations Requirements vs. business rules Document requirements Workshop ? Document Requirements Elicitation and Process Modeling Why do we model processes? What is Business Process Management? Using a modeling notation ?As Is? vs. ?To Be? modeling Why use BPMN? Basic BPM notation Business Process Modeling ? A case study Business Process Realignment ?As Is? vs. ?To Be? activity diagrams Workshop: Create a Business Process Model Planning & Eliciting Requirements Interviewing ? what and why? Preparing for an effective interview Types of questions to ask Sequencing questions Active listening techniques Planning for elicitation Conducting the interview Establishing rapport Active Listening Feedback techniques Types of elicitation techniques Workshops: Planning for Elicitation and Conducting an Elicitation Session Use Case & User Story Analysis What is an Actor? Types of Actors How to ?find? Use Cases? Diagramming Use Cases Tips on naming Use Cases Explaining scenarios The use case template Components of a use case Scenario examples Best practices for writing Use Cases Scenarios and flows Alternate and exception flows Exercises: Drawing a Use Case Diagram, Writing the Main Success Scenario, and Writing Alternate and Exception Scenarios Analyzing & Documenting Requirements Requirements and Use Cases Non-Functional requirements User Interface Requirements UI Data Table Reporting requirements Data requirements Data accessibility requirements Characteristics of good requirements The business requirements document (BRD) BRD vs. Functional Requirements Specification Preparing the requirements package Requirements traceability Workshops: Develop a User Interface, Analyzing Requirements, and Tracing requirements Additional Resources Useful books and links on writing effective requirements