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In times of crisis, people are in reaction mode. They work more from “fight vs. flight” than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems. In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too. Attendees will be able to: Focus on others to project a UB4ME, customer-centered attitude; Empower people with respect (acknowledging) and control (offering choices); and Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions. Register for this class and you will be sent ONLINE login instructions prior to the class date.
Learners will be introduced to EAS as part of the fire safety solution for tall residential properties. This CPD course provides learners with an understanding of the requirements of BS 5839-1 in relation to, design, installation, commissioning, and maintenance of EAS.
The Designated Safeguarding Lead Advanced Course is an expert-led update and refresher course for school and college DSLs and their Deputies. It is an extensive, authoritative and highly rated, full-day training course that ensures DSL/DDSLs have the most comprehensive, effective and up-to-date knowledge and strategies in place to lead the safeguarding provision in their setting.
The New to the Role of Designated Safeguarding Lead Course is an expert-led course for those new to the role of school / college DSLs and or Deputy DSL.
Join Mark on Thursday mornings to move, explore, and wake up to your true nature. Mark's classes are all about re-connecting the body and mind in order to find a sense of health, integration, freedom and kindness. Most of the time his classes are based around the seasons, since the Chinese energy system is very connected to the time of year and changing seasons.
LOOKING FOR: ADULT FICTION, NON-FICTION Emily MacDonald joined 42 management and production company in 2019, working with Eugenie Furniss across her clients. She is now an agent in the Books Department, and is building her own list. Send Emily a story with characters that just won't leave her and a narrative that pulls her in, keeping her immersed in the world well after she has finished reading. She reads across a wide-range and has a particular interest in: book club, high-concept crime/thriller, upmarket and literary fiction. In fiction, Emily would love to find a crime/thriller set within a subcult: a modern retelling of British folklore (think Kamila Shamsie’s Home Fire); an unconventional love story; and a character led journey of self-discovery (especially one set within a diasporic community). Emily is also looking for narrative non-fiction which immerses the reader into an untold true story (personal or historical), exploring a new point of view, and providing a compelling social commentary, with an investigative twist. Think the obsessive vein of Kirk W. Johnson or personal/political dispatches of Aidan Hartley. Emily wants her horizons to expand while she reads. In both fiction and non-fiction, Emily loves stories woven into their surroundings, where the setting is as central a character as those who drive the narrative. In both spheres, she is keen to hear from Scottish and regional voices with stories to tell. Please note, Emily is not currently accepting submissions for Children's lit/YA and SFF. Emily would like you to submit a covering letter, 1 - 2 page synopsis and the first 5,000 words of your manuscript in a single word document. (In addition to the paid sessions, Emily is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Friday 5th September 2025 at 11:00am UK BST
English language book club to use and improve your English. Qualified and experienced British English teacher.
🌿 Guided Minds: A 12-Month Meditation Journey Create calm, clarity & connection—one month at a time. Guided Minds is a year-long meditation programme designed to help you build a sustainable, enriching practice through monthly themes, supportive sessions, and practical tools for real life. Whether you're new to meditation or looking to deepen your experience, this programme will guide you with compassion and clarity. 🔁 Programme Format Weekly Live Sessions (Online & In-Person) Monthly Themes & Challenges Guided Meditations & Practices Supportive Community Access to Session Recordings Join monthly or commit to the full journey—the choice is yours. 🌟 Monthly Themes Overview July: Making Meditation a Healthy Habit Learn how to create a sustainable daily practice using breath, posture and science-backed techniques. ✔️ Relaxation response ✔️ Meditation for clarity & calm ✔️ Core practices: breath, posture, stillness ✔️ In-person Session 5: “Pulling It All Together” August: Meditation & Mindfulness Focus on the profound benefits of meditation: ✔️ Stress relief, heart health, immunity ✔️ Slowing ageing, boosting self-compassion ✔️ 3 Principles: Habituation, Wisdom, Openheartedness ✔️ Diamond Dedication Meditation September: Calming a Wandering Mind Tame your busy mind through simple, powerful practices. ✔️ Focused attention vs. mind-wandering ✔️ Thought loops & rumination ✔️ Colour, mantra & visualisation meditations ✔️ Mindfulness of thought October: Creating a Mindful Life Bring mindfulness into everyday moments. ✔️ Living in the now ✔️ Radical acceptance & surrender ✔️ Senses as anchors: sound, touch, breath ✔️ Showing up fully for life November: Meditation for Stress Relief Practical methods to manage stress & emotional overload. ✔️ Good vs. bad stress ✔️ The ego, fight/flight, and impermanence ✔️ Gratitude & visualisation ✔️ Overcoming obstacles to meditation December: Rest & Reflection Warm the heart and calm the mind before the holidays. ✔️ Body-based awareness ✔️ Reviewing your progress ✔️ Meditations for resilience ✔️ Peaceful practices for winter January: Meditation for Positive Emotions Start the year with joy, love, and purpose. ✔️ Heart-opening meditations ✔️ Gratitude & happiness ✔️ Intention-setting with optional cacao ceremony ✔️ Emotional healing & connection February: Meditation for Well-Being A holistic approach to health from the inside out. ✔️ Four foundations of mindfulness ✔️ Forgiveness (including Huna meditations) ✔️ Body-mind connection ✔️ Compassion and curiosity March: Deeper into Meditation Explore advanced techniques with renewed clarity. ✔️ Insight, wisdom, open-heartedness ✔️ Posture & Nine-Cycle Breathing ✔️ Concentration & mental clarity ✔️ Appreciation for life April: Meditation for Relaxation Recharge your nervous system with rest-focused meditations. ✔️ Body scan & breath awareness ✔️ Guided deep relaxation ✔️ Calming anxiety & overactivity ✔️ Rest as a radical act May: The Art of Living Live with intention and reverence. ✔️ Meditation on impermanence & emptiness ✔️ Self-love & emotional nourishment ✔️ Present moment awareness ✔️ Breath as a life companion June: Meditation on Inner Peace End the year rooted, spacious, and unshakable. ✔️ Letting go of resistance ✔️ Unflappability & mental resilience ✔️ Responsibility & self-awareness ✔️ Lasting inner calm and clarity 💷 Pricing Options Online sessions: £10 each In-person sessions: £15 each Join the Guided Minds Meditation Community for £28/month ✓ Includes all sessions (online & in-person) ✓ Unlimited access to recordings ✓ Bonus practices & group support 🌱 Ready to begin? Each month offers a new opportunity to reset, reflect and grow. Join any time, or commit to the full year and transform your relationship with your mind, body and life.
LOOKING FOR: ADULT FICTION, YA THRILLER Saskia Leach is a Junior Literary Agent at Kate Nash Literary Agency, where she has been working since 2021. She loves stories that features complex and dynamic characters and is fascinated by books containing document inserts or written from multiple perspectives. Saskia represents fiction for adults and young adults in the genres of crime, thriller, romance, historical/saga, horror, speculative and bookclub. She does not represent literary fiction, sci-fi, fantasy, non-fiction, action/adventure thrillers, non-fiction, picture books or chapter books for children younger than middle grade. Saskia is particularly looking for LGBTQIA+ romance, high concept psychological thriller with a unique hook or set in an unusual location, and bookclub fiction revolving around a moral dilemma - but she is open to reading submissions in all genres she represents. She is keen to hear from writers from underrepresented voices and perspectives. Saskia would like you to submit a covering letter, 1 page synopsis and the first 5,000 words of your manuscript in a single word document. (In addition to the paid sessions, Saskia is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice given in your Agent121. The submission deadline is: Friday 5th September 2025 at 12 noon UK BST