Overview In a world where diversity is our strength, understanding the nuances of equality, diversity, and discrimination is paramount. The course 'Equality, Diversity and Discrimination' offers a comprehensive insight into the legislation relating to equality diversity and discrimination, ensuring that individuals and organisations are well-versed in the codes of practice for diversity equality inclusion and discrimination. From the foundational principles of human rights to the intricate details of unconscious bias and affirmative action, this course provides a holistic view, ensuring that learners are equipped to promote inclusivity and challenge discrimination in all its forms. The curriculum delves deep into the integration of equality and diversity into policies, highlighting the significance of promoting social inclusion. By exploring the links between values, attitudes, and beliefs, learners will gain a profound understanding of the root causes of stereotypes, prejudice, and bias. In today's globalised society, fostering an environment of equality diversity inclusion and discrimination awareness is not just a moral imperative but also a strategic necessity. This course is a beacon for those who wish to be at the forefront of creating inclusive spaces, ensuring that every individual, irrespective of their background, feels valued and respected. Learning Outcomes: Understand the foundational principles of equality, diversity, and the various forms of discrimination. Gain knowledge of the legislation and codes of practice related to equality, diversity, and discrimination. Develop strategies to integrate equality and diversity into organisational policies and practices. Recognise and challenge stereotypes, prejudices, and biases, both conscious and unconscious. Explore the mechanisms of institutional discrimination and learn the importance of affirmative action and monitoring. Why buy this Equality, Diversity and Discrimination course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Equality, Diversity and Discrimination there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Equality, Diversity and Discrimination course for? Individuals keen on understanding the intricacies of equality and diversity in the modern world. Organisations aiming to foster an inclusive work environment. Policy makers and strategists focused on integrating equality and diversity principles. Educators and trainers looking to incorporate equality and diversity teachings. Advocates and activists championing for human rights and social inclusion. Prerequisites This Equality, Diversity and Discrimination does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Equality, Diversity and Discrimination was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Equality and Diversity Officer: £25,000 - £35,000 Annually Human Rights Advocate: £30,000 - £45,000 Annually Policy Advisor on Equality and Diversity: £40,000 - £55,000 Annually Diversity and Inclusion Consultant: £45,000 - £60,000 Annually Social Inclusion Manager: £35,000 - £50,000 Annually Unconscious Bias Trainer: £30,000 - £45,000 Annually Course Curriculum Module 01: Introduction to Equality, Diversity and Discrimination Introduction to Equality, Diversity and Discrimination 00:41:00 Module 02: Equality and Diversity Legislation Equality and Diversity Legislation 00:47:00 Module 03: Integrating Equality and Diversity into Policy Integrating Equality and Diversity into Policy 00:41:00 Module 04: Human Rights Human Rights 00:41:00 Module 05: Promoting Diversity and Social Inclusion Promoting Diversity and Social Inclusion 00:36:00 Module 06: Equality Analysis Equality Analysis 00:34:00 Module 07: Links between Values, Attitudes and Beliefs Links between Values, Attitudes and Beliefs 00:40:00 Module 08: Basics of Discrimination Basics of Discrimination 00:46:00 Module 09: Stereotypes, Prejudice, Discrimination and Bias Stereotypes, Prejudice, Discrimination and Bias 00:35:00 Module 10: Institutional Discrimination Institutional Discrimination 00:27:00 Module 11: Unconscious Bias Unconscious Bias 00:29:00 Module 12: Affirmative Action Affirmative Action 00:28:00 Module 13: Monitoring Equality and Diversity Monitoring Equality and Diversity 00:35:00 Assignment Assignment - Equality & Diversity and Discrimination 00:00:00
In the contemporary world, the art and science of marketing are no longer mere addition but the heartbeat of successful businesses. Enter the realm of 'Principles of Marketing - Online Course', an immersive journey that offers a meticulous exploration into the heartlands of modern marketing principles. With this course, gain theoretical insight and understand how these principles morph and adapt to the ever-evolving commercial landscapes. From foundational concepts to strategic execution, the course delves deep into the nuances of marketing, demystifying its integral aspects. As businesses compete in a cluttered global market, mastering these principles can be the torchbearer for organisations, leading them to the pinnacle of success. Through this course, learners will navigate the marketing world with renewed confidence and a sharpened skill set, ready to implement transformative strategies for any venture they touch. While some see marketing as a game of chance, equipped with the knowledge from this course, you will see it as a game of strategy. A strategy based on understanding, research, and deliberate actions, which, when executed correctly, can lead to unrivalled success. Learning Outcomes Understand the foundational concepts and theories behind marketing. Recognise the significance of strategic marketing in the competitive market. Comprehend the various external factors that influence marketing decisions. Analyse market segments and the intricacies of consumer behaviour. Implement product, branding, and pricing strategies effectively. Ascertain the importance and application of various marketing channels. Formulate and apply integrated marketing communication strategies. Why buy this Principles of Marketing - Online Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Principles of Marketing - Online Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Aspiring marketing professionals seeking a solid foundation in marketing principles. Business owners and entrepreneurs aiming to enhance their marketing skills. Students studying marketing or business-related courses. Individuals interested in understanding how marketing strategies impact business success. Prerequisites This Principles of Marketing - Online Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Principles of Marketing - Online Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Marketing Coordinator: Assist in implementing marketing strategies and campaigns. Brand Manager: Oversee brand development and positioning in the market. Market Research Analyst: Analyze market trends and consumer behavior. Sales Representative: Promote and sell products to target customers. Digital Marketing Specialist: Manage online marketing efforts and digital campaigns. Course Curriculum Module 01: Basics of Marketing Basics of Marketing 00:46:00 Module 02: The Marketing Process The Marketing Process 00:49:00 Module 03: Strategic Marketing Strategic Marketing 01:11:00 Module 04: Marketing Environment Marketing Environment 00:29:00 Module 05: Market Segmentations Market Segmentations 00:52:00 Module 06: Consumer Buying Behaviour Consumer Buying Behaviour 01:12:00 Module 07: Business Markets and Buying Behaviour Business Markets and Buying Behaviour 00:52:00 Module 08: Marketing Research Marketing Research 00:48:00 Module 09: Product Strategy Product Strategy 00:55:00 Module 10: Branding Strategy Branding Strategy 00:39:00 Module 11: Product Life Cycle Product Life Cycle 00:33:00 Module 12: Pricing Strategy Pricing Strategy 01:15:00 Module 13: Marketing Channels Marketing Channels 01:16:00 Module 14: Integrated Marketing Communications Integrated Marketing Communications 01:00:00 Module 15: Advertising and Sales Promotion Advertising and Sales Promotion 01:01:00 Module 16: Personal Selling and Public Relations Personal Selling and Public Relations 01:14:00 Module 17: Direct and Digital Marketing Direct and Digital Marketing 00:54:00 Assignment Assignment - Principles of Marketing - Online Course 00:00:00
Unleash your design aspirations by stepping into the intricate world of CAD Design. Our CAD Designer with 3D and 2D Drawings Training at QLS Level 3 course takes you on a journey from the rudimentary principles to complex geometric modelling, setting you on course to visualise and craft spectacular designs. Seamlessly transit between 2D shapes and 3D forms, whilst harnessing the power of industry-leading software such as AutoCAD, SolidWorks, and FreeCAD. Learning Outcomes Understand the foundational concepts and significance of CAD design. Master the techniques for crafting intricate 2D shapes and 3D models. Delve deep into the principles of geometry, modelling, and assemblies. Learn the applications and functionalities of mainstream CAD software platforms. Implement CAD designs effectively, catering to industry-specific requirements. Why choose this CAD Designer with 3D and 2D Drawings Training at QLS Level 3? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this CAD Designer with 3D and 2D Drawings Training at QLS Level 3 for? Aspiring designers embarking on their CAD journey. Engineers looking to diversify their design toolkit. Professionals seeking to transition to the CAD framework. Design enthusiasts keen on exploring 2D and 3D modelling. Individuals aiming for a career in the UK's CAD industry. Career path CAD Technician: £20,000 - £35,000 Mechanical Design Engineer: £25,000 - £45,000 Architectural Draughtsman: £23,000 - £40,000 Product Development Designer: £28,000 - £50,000 3D Modeller: £24,000 - £42,000 CAD Manager: £30,000 - £55,000 Prerequisites This CAD Designer with 3D and 2D Drawings Training at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This CAD Designer with 3D and 2D Drawings Training at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum CAD Designer with 3D and 2D Drawings Training at QLS Level 3 Module 01: Introduction to CAD Design 00:10:00 Module 02: CAD Designer Career in the United Kingdom 00:10:00 Module 03: Basics for CAD Design - Part 1 00:15:00 Module 04: Basics for CAD Design - Part 2 00:10:00 Module 05: 2D Shape in CAD 00:15:00 Module 06: 3D Shape in CAD 00:15:00 Module 07: Geometry and Modelling 00:15:00 Module 08: Assemblies in CAD Design 00:15:00 Module 09: Extrusion and Rotations 00:15:00 Module 10: Blending Operations in CAD 00:25:00 Module 11: Grids and Regular Polygons 00:10:00 Module 12: Parameters in Civil Drawings 00:15:00 Module 13: Introduction to AutoCAD 00:20:00 Module 14: Introduction to T-Flex CAD 00:15:00 Module 15: Introduction to SolidWorks 00:10:00 Module 16: Introduction to FreeCAD 00:10:00 Mock Exam Mock Exam - CAD Designer with 3D and 2D Drawings Training at QLS Level 3 00:20:00 Final Exam Final Exam - CAD Designer with 3D and 2D Drawings Training at QLS Level 3 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00
Unlock a brighter, worry-free future with our transformative course, 'Overcome Overthinking and Worrying.' Dive into a journey of self-discovery and empowerment as you learn to break free from the chains of anxiety and excessive thinking. With eight comprehensive sections and expert guidance, this course equips you with the tools to conquer your mind and regain control over your life. Say goodbye to relentless worry and embrace a path to a more peaceful and fulfilling existence. Learning Outcomes Develop a deep understanding of thought patterns and their impact on your well-being. Master the art of thought journaling to gain insight into your inner world. Identify and challenge limited thinking patterns that hold you back. Learn effective relaxation exercises to manage stress and anxiety. Cultivate mindfulness and diffusion techniques for a calmer, more present mindset. Why buy this Overcome Overthinking and Worrying course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Overcome Overthinking and Worrying there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Overcome Overthinking and Worrying course for? Individuals seeking relief from chronic overthinking and anxiety. Professionals looking to enhance their mental resilience and productivity. Students aiming to improve their focus and concentration. Anyone interested in personal growth and inner transformation. Those committed to living a more balanced, worry-free life. Prerequisites This Overcome Overthinking and Worrying does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Overcome Overthinking and Worrying was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Life Coach: £25,000 - £60,000 per annum Counsellor: £22,000 - £50,000 per annum Mental Health Support Worker: £18,000 - £30,000 per annum HR Specialist: £25,000 - £55,000 per annum Meditation Instructor: £20,000 - £45,000 per annum Wellness Consultant: £22,000 - £50,000 per annum Course Curriculum Section 01: Introduction to the Course Introduction to the Course 00:03:00 Section 02: Introduction to Thought Journaling Uncovering Automatic Thoughts 00:04:00 Understanding Feedback Loops 00:04:00 The Nature of Automatic Thoughts 00:01:00 Characteristics of Automatic Thoughts Part 01 00:08:00 Characteristics of Automatic Thoughts Part 02 00:08:00 Thought Journal 00:02:00 Section 03: Introduction to Limited Thinking Patterns Filtering 00:02:00 Polarised Thinking 00:02:00 Overgeneralise Thinking 00:02:00 Mind Reading 00:02:00 Catastrophising 00:01:00 Magnifying 00:02:00 Personalisation 00:01:00 Shoulds 00:02:00 Composing Balanced Alternative Thoughts 00:08:00 Using Thought Journal for Limited Thinking Patterns 00:02:00 Section 04: Introduction to Hot Thoughts Eight Steps for Changing Hot Thoughts 00:07:00 Section 05: Introduction to Relaxation Exercises Abdominal Breathing 00:15:00 Progressive Muscle Relaxation 00:11:00 Relaxation without Tension 00:01:00 Cue Controlled Relaxation 00:07:00 Visualisation 00:04:00 Section 06: Introduction to Controlling Worry Worry System 00:02:00 Relaxation 00:02:00 Risk Assessment 00:07:00 Worry Exposure 00:03:00 Worry Behaviour Prevention 00:02:00 Section 07: Introduction to Mindfulness and Diffusion The Thought Mechanism 00:02:00 Labelling Effect 00:01:00 The Meaning of Thoughts 00:02:00 Waterfall Metaphor 00:01:00 Mindfulness 00:03:00 Dealing with Anxiety 00:03:00 Section 08: Knowing What Really Matters Knowing What Really Matters 00:10:00 Section 09: Conclusion Conclusion 00:02:00
In the fast-paced environment of the workplace, accidents and emergencies can strike at any moment. 'Workplace First Aid Level 4' course emerges as a beacon of knowledge for those aspiring to be the difference-makers during these critical times. With a comprehensive curriculum spanning 21 modules, learners will be submerged into the world of workplace safety, from the basics to complex emergency management, mental health first aid, and even pandemic-specific guidelines. This curriculum doesn't just end at knowledge; it empowers and equips you to respond swiftly and effectively when every second counts. Learning Outcomes Understand the fundamentals and legal framework of workplace first aid. Master the skills of primary and secondary surveys during emergencies. Learn about emergency management, including CPR, AED, and handling fractures. Delve into the essentials of mental health first aid in a professional setting. Acquire knowledge about first aid protocols during the Coronavirus pandemic, ensuring safety and compliance. Why choose this Workplace First Aid Level 4 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Workplace First Aid Level 4 Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Workplace First Aid Level 4 course for? Those responsible for workplace health and safety measures. Individuals aspiring to be certified workplace first aiders. Managers or team leaders prioritising team well-being. Professionals in high-risk environments like construction or factories. Anyone keen on enhancing their emergency response skills. Career path Health and Safety Officer: £25,000 - £40,000 Workplace First Aider: £20,000 - £30,000 Emergency Response Coordinator: £28,000 - £45,000 Mental Health First Aid Trainer: £22,000 - £38,000 Risk Assessment Manager: £35,000 - £50,000 Occupational Health Advisor: £30,000 - £45,000 Prerequisites This Workplace First Aid Level 4 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Workplace First Aid Level 4 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Workplace First Aid Introduction to Workplace First Aid 01:03:00 Module 02: Appointed Persons in the Workplace First Aid Appointed Persons in the Workplace First Aid 00:24:00 Module 03: Incident Management at Work Incident Management at Work 00:37:00 Module 04: Classifications and Abbreviations Classifications and Abbreviations 00:19:00 Module 05: Emergency Management Emergency Management 00:27:00 Module 06: Primary Survey Primary Survey 00:22:00 Module 07: Secondary Survey Secondary Survey 00:29:00 Module 08: Basic First-Aid Techniques Basic First-Aid Techniques 00:44:00 Module 09: AED AED 00:26:00 Module 10: Minor Injuries at Workplace Minor Injuries at the Workplace 01:09:00 Module 11: Loss of Responsiveness and CPR Loss of Responsiveness and CPR 00:32:00 Module 12: Breathing Problems Breathing Problems 00:20:00 Module 13: Secondary Illnesses and Injuries Secondary Illnesses and Injuries 00:34:00 Module 14: Fractures and Dislocations Dealing With Fractures and Dislocations 00:16:00 Module 15: Call for an Emergency Call for an Emergency 00:12:00 Module 16: Things to Keep in Mind for A First Aider Things to Keep in Mind for a First Aider 00:18:00 Module 17: Legal Framework for Workplace First Aid Legal Framework for Workplace First Aid 00:34:00 Module 18: Mental Health First Aid in the Workplace Mental Health First Aid in the Workplace 00:26:00 Module 19: First Aid during CoronaVirus Pandemic First Aid during CoronaVirus Pandemic 00:26:00 Module 20: First aid Qualifications During the Pandemic, Risk at Work and PPE Regulations First Aid Qualifications During the Pandemic, Risk at Work and PPE Regulations 00:39:00 Module 21: Remote Psychological First Aid Remote Psychological First Aid 00:43:00
Let's start an enlightening journey with the 'British Cleaning Certification Award', a course crafted to transform novices into adept cleaning professionals. Imagine a career where each day brings a new challenge, a fresh setting, and the satisfaction of leaving spaces purely clean. This course is developed by following the guidelines of esteemed bodies such as the British Institute of Cleaning Science and the British Cleaning Council, it is not just a learning path; it's a gateway to mastering the art of cleanliness. Dive into the depths of various cleaning realms, from the comfort of household chores to the intricacies of commercial kitchen hygiene. Learn about the diverse equipment, eco-friendly products, and appropriate clothing that redefine cleaning standards. With modules covering non-routine waste management, chemical safety, and keyholding, the course goes beyond the basics, preparing you for real-world scenarios. Learning Outcomes: Gain comprehensive knowledge of different cleaning environments and techniques. Master the use of various cleaning equipment and eco-friendly products. Understand the principles of chemical safety and effective waste management. Acquire skills in business management, customer satisfaction, and staff supervision. Learn effective marketing strategies for a successful cleaning business. Why buy this British Cleaning Certification Award? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the British Cleaning Certification Award you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals aspiring to enter the cleaning industry. Entrepreneurs planning to start their own cleaning business. Current cleaning professionals seeking formal certification. Managers overseeing cleaning staff and operations. Individuals interested in learning about diverse cleaning techniques. Prerequisites This British Cleaning Certification Award was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Domestic Cleaner: £15,000 - £20,000 per annum Commercial Cleaner: £17,000 - £22,000 per annum Cleaning Supervisor: £20,000 - £25,000 per annum Facility Manager: £30,000 - £40,000 per annum Cleaning Business Owner: Variable, depending on business size and success Health and Safety Officer (in cleaning sector): £25,000 - £35,000 per annum Course Curriculum Module 01: An Introduction to the Cleaning Job An Introduction to the Cleaning Job 00:19:00 Module 02: The Diversity of Cleaning Jobs The Diversity of Cleaning Jobs 00:26:00 Module 03: Cleaning Equipment, Products and Clothing Cleaning Equipment, Products and Clothing 00:24:00 Module 04: House Cleaning House Cleaning 00:22:00 Module 05: Food Kitchen and Commercial Kitchen Cleaning Food Kitchen and Commercial Kitchen Cleaning 00:23:00 Module 06: Bathrooms and Toilets Bathrooms and Toilets 00:22:00 Module 07: Office Cleaning Office Cleaning 00:19:00 Module 08: Cleaning External Surfaces and Areas Cleaning External Surfaces and Areas 00:18:00 Module 09: Dealing with Non-Routine Waste Dealing with Non-Routine Waste 00:21:00 Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Chemical Safety, Keyholding and Alarm Codes for Cleaners 00:21:00 Module 11: Starting a Cleaning Business and Planning for it Starting a Cleaning Business and Planning for it 00:14:00 Module 12: Running the Business with Quality Service Running the Business with Quality Service 00:22:00 Module 13: Customer Satisfaction Customer Satisfaction 00:23:00 Module 14: Management of Staff Management of Staff 00:22:00 Module 15 Marketing, Advertising and Sales Marketing, Advertising and Sales 00:24:00 Module 16: Expansion Management Expansion Management 00:17:00 Module 17: Business Insurance, Tax and Additional Equipment Business Insurance, Tax and Additional Equipment 00:24:00 Mock Exam Mock Exam - British Cleaning Certification Award 00:20:00 Final Exam Final Exam - British Cleaning Certification Award 00:20:00
Overview Navigating the world of customer service over the phone can be challenging. The 'Telephone Customer Service Training' course is your guiding compass, expertly designed to tackle the multifaceted arena of phone-based interactions. Delve deep into the core values of stellar customer service, uncover the distinction of superior service, and master the nuances of phone etiquette. With a curriculum spanning from the basics of customer relationship management to the intricacies of managing tough callers, this course equips you with a holistic understanding to thrive in a telephone-centric customer service role. The essentiality of establishing rapport during telephonic conversations cannot be overstated. This course accentuates the importance of rapport building and teaches strategies to connect genuinely over a call, ensuring customers feel valued and understood. Explore the dynamics of both inbound and outbound calls, and gain expertise in active listening, a pivotal skill to understand customer needs and offer apt solutions. Further, with modules focusing on interoffice calls, voicemail management, and intra-organisation dealings, the curriculum covers the full spectrum of telephone interactions. Metrics and measurements are quintessential in refining and enhancing service standards. Dive into the intricacies of gauging your service's effectiveness and learn methods to consistently better your interaction quality. As the landscape of customer service evolves, those proficient in these nuances are poised for success. Learning Outcomes: Understand the fundamentals and importance of top-tier customer service over the phone. Differentiate between average and excellent customer service practices. Develop effective strategies for managing and improving customer relationships. Cultivate superior telephone etiquette and communication techniques. Employ strategies to establish genuine rapport during phone interactions. Tackle challenging calls with confidence and professionalism. Gain proficiency in evaluating and enhancing service quality through metrics. Why buy this Telephone Customer Service Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Telephone Customer Service Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Telephone Customer Service Training course is ideal for Individuals aiming to enter the customer service sector. Current customer service representatives seeking to refine their telephone interaction skills. Managers overseeing phone-based customer service teams. Organisations aiming to standardise their telephonic service protocols. Entrepreneurs wanting to foster excellent customer relationships over the phone. Prerequisites This Telephone Customer Service Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Telephone Customer Service Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Representative: £18,000 - £25,000 annually. Telephone Support Specialist: £21,000 - £28,000 annually. Call Centre Supervisor: £25,000 - £32,000 annually. Customer Relationship Manager: £30,000 - £45,000 annually. Customer Service Trainer: £28,000 - £35,000 annually. Quality Assurance Analyst (Customer Service): £24,000 - £31,000 annually. Course Curriculum Module 1: Introduction to Customer Service Module 01: Introduction to Customer Service 00:23:00 Module 2: What's Different about Good Customer Service? Module 02: What's Different about Good Customer Service? 00:12:00 Module 3: Customer Relationship Management Module 03: Customer Relationship Management 00:42:00 Module 4: Customer Service Communication Strategies Module 04: Customer Service Communication Strategies 00:24:00 Module 5: Aspects of Phone Etiquette Module 05: Aspects of Phone Etiquette 00:31:00 Module 6: Building Rapport Over the Phone Module 06: Building Rapport Over the Phone 00:24:00 Module 7: Inbound and Outbound Calls Module 07: Inbound and Outbound Calls 00:16:00 Module 8: Active Listening and Managing Tough Callers Module 08: Active Listening and Managing Tough Callers 00:28:00 Module 9: Managing Interoffice Calls and Voicemail Module 09: Managing Interoffice Calls and Voicemail 00:10:00 Module 10: Problem Solving over the Phone Module 10: Problem Solving over the Phone 01:04:00 Module 11: Intra Organisation Dealings Module 11: Intra Organisation Dealings 00:35:00 Module 12: Measuring Customer Service Module 12: Measuring Customer Service 00:12:00 Assignment Assignment - Telephone Customer Service Training 00:00:00
Overview In the era where experience trumps physical gifts, Airbnb has stepped up its game, introducing not just spaces but rich cultural activities, offering guests a once-in-a-lifetime encounter. Welcome to the 'Airbnb Experience Creation Host Events for Business, Art, Health, and Entertainment' course. Whether you wish to share the rhythm of art, the serenity of health sessions, or the buzz of entertainment events, this comprehensive guide equips you to bring memories to life and, in the process, monetise your passion. Discover a world where passion meets profession. This course navigates the avenues of the Airbnb platform, ensuring that you not only understand what constitutes an Airbnb experience but can curate one that stands out amidst the rest. From effective planning aligning with quality standards to strategic pricing, every aspect is meticulously covered. Whether you're a novice seeking to embark on this journey or someone looking to hone their skills further, the well-structured modules are a treasure trove of insights. Through interactive content, you're set to metamorphose your vision into a tangible experience ready to charm guests from across the globe. Learning Outcomes: Understand the fundamentals and types of Airbnb Experiences available. Design an Airbnb Experience infused with passion, unique skills, and active participation. Master the intricacies of listing, including crafting compelling overviews and photo uploads. Gain proficiency in pricing strategies, guest considerations, and home-based event nuances. Develop the expertise to construct a captivating title for your Airbnb Experience. Why buy this Airbnb Experience Creation Host Events for Business, Art, Health, and Entertainment course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Airbnb Experience Creation Host Events for Business, Art, Health, and Entertainment there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Airbnb Experience Creation Host Events for Business, Art, Health, and Entertainment course for? Enthusiasts keen to monetise their passion through curated events. Business owners wishing to diversify into experiential offerings. Artists and performers eager to showcase their talents on a global platform. Health and wellness professionals aiming to conduct unique sessions or workshops. Anyone interested in delving into the realm of event hosting with a distinct edge. Prerequisites This Airbnb Experience Creation Host Events for Business, Art, Health, and Entertainment does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Airbnb Experience Creation Host Events for Business, Art, Health, and Entertainment was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Airbnb Experience Host: £25,000 - £40,000 Per Annum Airbnb Experience Coordinator: £30,000 - £45,000 Per Annum Event Manager on Airbnb Platform: £35,000 - £50,000 Per Annum Airbnb Experience Consultant: £40,000 - £55,000 Per Annum Artistic Workshop Facilitator on Airbnb: £30,000 - £47,000 Per Annum Health and Wellness Workshop Leader on Airbnb: £32,000 - £46,000 Per Annum Course Curriculum Airbnb Experience Creation Host Events for Business, Art, Health, and Entertainment Module 01: Make Memories and Monetize a Passion with Airbnb Experiences! 00:04:00 Module 02: What Is an Airbnb Experience? 00:02:00 Module 03: Airbnb Experience Basics Including Passion, Skills, Participation, and Uniqueness 00:05:00 Module 04: Plan Successful Experiences by Knowing the Quality Standards Upfront 00:04:00 Module 05: What Experiences Are Available On Airbnb? 00:06:00 Module 06: Use a Listing Similar To the Desired Experience as a Template 00:03:00 Module 07: Create Your Experience Location and Overview 00:04:00 Module 08: Input Basics and About You to Get Started 00:04:00 Module 09: What We'll Do and Passing Review 00:07:00 Module 10: Upload High Quality Photos of Guests in the Experience 00:05:00 Module 11: Meeting Location and Considerations If Working From Home 00:05:00 Module 12: Pricing and Number of Guests for the Experience 00:06:00 Module 13: Finishing Creating Your Experience and Preparing To Submit 00:08:00 Module 14: Composing the Perfect Title 00:05:00 Assignment Assignment - Airbnb Experience Creation Host Events for Business, Art, Health, and Entertainment 00:00:00
Are you consistently battling the clock, feeling there aren't enough hours in a day? Introducing the 'Time Management at QLS Level 3' course - a beacon for those seeking to optimise every moment. Dive deep into the crux of why managing your hours and minutes matters, exploring the myriad benefits. Unearth your current work methodologies, discern what truly matters, and bid farewell to the art of dilly-dallying. By the end, you'll not only set precise goals but also learn the secret sauce of executing them while skirting around common time traps. Ever felt your creative juices being hampered by poor time skills? Our modules equip you with techniques specifically tailored for creative endeavours. And to top it off, learn the finesse of anticipation and plug those pesky time leaks ensuring maximum efficiency. So, why wait? Take control of your hours, minutes, and seconds. Start a journey where you don't chase time; you master it. Learning Outcomes Understand the significance and advantages of adept time utilisation. Evaluate one's existing work methodologies and discern key priorities. Develop strategies to overcome procrastination and set clear, achievable objectives. Acquire tools and techniques to both plan and execute tasks efficiently. Recognise and mitigate common time siphons, enhancing productivity. Why choose this Time Management at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Time Management at QLS Level 3 Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Time Management at QLS Level 3 course for? Individuals struggling to balance work, leisure, and personal commitments. Managers seeking to enhance their team's productivity and workflow. Creatives desiring a structured approach without stifling innovation. Students aiming for better academic achievements through improved scheduling. Entrepreneurs looking to maximise outcomes with limited time resources. Career path Project Manager: £45,000 - £70,000 Operations Director: £60,000 - £90,000 Productivity Consultant: £40,000 - £65,000 Creative Director: £50,000 - £80,000 Personal Coach (Time Management Specialisation): £30,000 - £55,000 Organisational Development Specialist: £35,000 - £60,000 Prerequisites This Time Management at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Time Management at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: Importance and Benefits of Time Management Importance and Benefits of Time Management 00:11:00 Module 02: Assess Your Current Work Practice Assess Your Current Work Practice 00:19:00 Module 03: Identifying the Priorities Identifying the Priorities 00:36:00 Module 04: Say 'No' to Procrastination Say 'No' to Procrastination 00:42:00 Module 05: Set Your Goals Set Your Goals 00:24:00 Module 06: Plan the Work Plan the Work 00:36:00 Module 07: Work the Plan Work The Plan 00:18:00 Module 08: Effective Time Management Techniques Effective Time Management Techniques 00:10:00 Module 09: Combat the Time Wasters Combat the Time Wasters 00:28:00 Module 10: Time Management for Creative Work Time Management for Creative Work 00:36:00 Module 11: The Art of Anticipating The Art of Anticipating 00:15:00 Module 12: Avoid Time Leaks Avoid Time Leaks 00:28:00 Assignment Assignment - Time Management at QLS Level 3 02:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00
Unleash your potential in the world of precision machining with our QLS Level 3 CNC (Computer Numerical Control) Programming for Machining course. Dive into a curriculum meticulously crafted to equip learners with the skills needed to navigate the intricacies of CNC systems. From understanding the fundamentals of numerical control to delving into the programming formats and applications of CNC machines, this course provides a comprehensive foundation for mastering the art of CNC machining. In a creative and engaging approach, we invite learners to embark on a journey where each module unfolds the secrets of CNC programming, empowering you to write intricate programs and harness the power of CNC technology. Learning Outcomes: Grasp the scope and significance of CNC programming in the realm of machining. Understand the numerical control of machine tools and the components integral to CNC systems. Differentiate between point-to-point, incremental, and absolute CNC machines. Explore the intricacies of open and closed control loop CNC machines, as well as 2 and 3 axes CNC machines. Acquire proficiency in writing CNC programs using the Cartesian coordinate system, mastering both absolute and incremental modes. Why choose this CNC (Computer Numerical Control) Programming for Machining at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this CNC (Computer Numerical Control) Programming for Machining at QLS Level 3 course for? Individuals aspiring to specialize in CNC programming for machining. Engineering students seeking a foundational understanding of CNC systems. Machinists and technicians aiming to enhance their skill set in numerical control. Professionals in the manufacturing sector looking to upgrade their knowledge of CNC technology. Enthusiasts eager to explore the applications of CNC machines in precision machining. Career path CNC Programmer: £25,000 - £35,000 Machining Technician: £20,000 - £30,000 CNC Machine Operator: £18,000 - £25,000 Manufacturing Engineer: £30,000 - £40,000 Quality Control Inspector: £22,000 - £28,000 Production Supervisor: £25,000 - £35,000 Prerequisites This CNC (Computer Numerical Control) Programming for Machining at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This CNC (Computer Numerical Control) Programming for Machining at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum CNC (Computer Numerical Control) Programming for Machining at QLS Level 3 Module 1: Scope of the Course 00:03:00 Module 2: Numerical Control of Machine Tools 00:04:00 Module 3: CNC- Computer Numerical Control Syst 00:02:00 Module 4: Components of CNCs 00:04:00 Module 5: Point to Point CNC Machines 00:03:00 Module 6: Incremental & Absolute CNC Machines 00:03:00 Module 7: Open & Close Control Loop CNC Machines 00:02:00 Module 8: 2 &3 Axes CNC Machines 00:02:00 Module 9: Importance of Higher axes Machining 00:02:00 Module 10: Programming Format 00:06:00 Module 11: Cartesian Coordinate System 00:03:00 Module 12: How to Write a Program 00:08:00 Module 13: Basic CNC Programming (Absolute Mode) 00:09:00 Module 14: Basic CNC Programming (Incremental) 00:04:00 Module 15: A Simple Coding Exercise 00:17:00 Module 16: Applications of CNC 00:07:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00