35880 BA courses delivered Online

Duration 5 Days 30 CPD hours This course is intended for This course is designed for IT professionals whose primary job responsibility is the management of servers and other devices running the Linux operating system. A typical student in this course should have at least nine months of hands-on Linux experience and at least one and a half years of IT experience in other computing environments. The target student should wish to expand their skillset to support their career in Linux system administration and operation. This course is also designed for students who are seeking the CompTIA Linux+ certification and who want to prepare for Exam XK0-005. The Linux+ certification can validate the student's understanding and skill in configuring, monitoring, and supporting Linux systems. Overview In this course, you will configure, operate, and troubleshoot Linux systems. You will: - Perform basic Linux tasks. - Manage users and groups. - Manage permissions and ownership. - Manage storage. - Manage files and directories. - Manage kernel modules. - Manage the Linux boot process. - Manage system components. - Manage devices. - Manage networking. - Manage packages and software. - Secure Linux systems. - Write and execute Bash shell scripts. - Automate tasks. - Plan and perform a Linux installation. The Official CompTIA© Linux+© courseware builds on your existing experience with systems operations and administration to provide you with the knowledge and skills required to configure, manage, operate, and troubleshoot a Linux environment by using security best practices, scripting, and automation. This course will also prepare you for the Exam XKO-005. 1 - PERFORMING BASIC LINUX TASKS Identify the History and Development of Linux Enter Shell Commands Get Help Using Linux 2 - MANAGING USERS AND GROUPS Assume Superuser Privileges Create, Modify, and Delete Users Create, Modify, and Delete Groups Query Users and Groups Configure Account Profiles 3 - MANAGING PERMISSIONS AND OWNERSHIP Modify File and Directory Permissions Modify File and Directory Ownership Configure Special Permissions and Attributes Troubleshoot Permissions Issues 4 - MANAGING STORAGE Create Partitions Manage Logical Volumes Mount File Systems Manage File Systems Navigate the Linux Directory Structure Troubleshoot Storage Issues 5 - MANAGING FILES AND DIRECTORIES Create and Edit Text Files Search for Files Perform Operations on Files and Directories Process Text Files Manipulate File Output 6 - MANAGING KERNEL MODULES Explore the Linux Kernel Install and Configure Kernel Modules Monitor Kernel Modules 7 - MANAGING THE LINUX BOOT PROCESS Configure Linux Boot Components Configure GRUB 2 8 - MANAGING SYSTEM COMPONENTS Configure Localization Options Configure GUIs Manage Services Troubleshoot Process Issues Troubleshoot CPU and Memory Issues 9 - MANAGING DEVICES Identify the Types of Linux Devices Configure Devices Monitor Devices Troubleshoot Hardware Issues 10 - MANAGING NETWORKING Identify TCP/IP Fundamentals Identify Linux Server Roles Connect to a Network Configure DHCP and DNS Client Services Configure Cloud and Virtualization Technologies Troubleshoot Networking Issues 11 - MANAGING PACKAGES AND SOFTWARE Identify Package Managers Manage RPM Packages with YUM Manage Debian Packages with APT Configure Repositories Acquire Software Build Software from Source Code Troubleshoot Software Dependency Issues 12 - SECURING LINUX SYSTEMS Implement Cybersecurity Best Practices Implement Identity and Access Management Methods Configure SELinux or AppArmor Configure Firewalls Implement Logging Services Back Up, Restore, and Verify Data 13 - WORKING WITH BASH SCRIPTS Customize the Bash Shell Environment Identify Scripting and Programming Fundamentals Write and Execute a Simple Bash Script Incorporate Control Statements in Bash Scripts 14 - AUTOMATING TASKS Schedule Jobs Implement Version Control Using Git Identify Orchestration Concepts 15 - INSTALLING LINUX Prepare for Linux Installation Perform the Installation Additional course details: Nexus Humans CompTIA Linux Plus Certification (Exam XK0-005) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CompTIA Linux Plus Certification (Exam XK0-005) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for This four-day course is intended for Windows Server Hybrid Administrators who have experience working with Windows Server and want to extend the capabilities of their on-premises environments by combining on-premises and hybrid technologies. Windows Server Hybrid Administrators who already implement and manage on-premises core technologies want to secure and protect their environments, migrate virtual and physical workloads to Azure Iaas, enable a highly available, fully redundant environment, and perform monitoring and troubleshooting. This course teaches IT Professionals to configure advanced Windows Server services using on-premises, hybrid, and cloud technologies. The course teaches IT Professionals how to leverage the hybrid capabilities of Azure, how to migrate virtual and physical server workloads to Azure IaaS, and how to secure Azure VMs running Windows Server. The course also teaches IT Professionals how to perform tasks related to high availability, troubleshooting, and disaster recovery. The course highlights administrative tools and technologies including Windows Admin Center, PowerShell, Azure Arc, Azure Automation Update Management, Microsoft Defender for Identity, Azure Security Center, Azure Migrate, and Azure Monitor. Prerequisites An understanding of the following concepts as related to Windows Server technologies: High availability and disaster recovery Automation Monitoring Troubleshooting 1 - Secure Windows Server user accounts Configure user account rights Protect user accounts with the Protected Users group Describe Windows Defender Credential Guard Block NTLM authentication Locate problematic accounts 2 - Hardening Windows Server Describe Local Password Administrator Solution Configure Privileged Access Workstations Secure domain controllers Analyze security configuration with Security Compliance Toolkit Secure SMB traffic 3 - Windows Server update management Explore Windows Update Outline Windows Server Update Services server deployment options Define Windows Server Update Services update management process Describe the process of Update Management 4 - Secure Windows Server DNS Implement split-horizon DNS Create DNS policies Implement DNS policies Secure Windows Server DNS Implement DNSSEC 5 - Implement Windows Server IaaS VM network security Implement network security groups and Windows IaaS VMs Implement adaptive network hardening Implement Azure Firewall and Windows IaaS VMs Implement Windows firewall with Windows Server IaaS VMs Choose the appropriate filtering solution Deploy and configure Azure firewall using the Azure portal Capture network traffic with network watcher Log network traffic to and from a VM using the Azure portal 6 - Audit the security of Windows Server IaaS Virtual Machines Describe Azure Security Center Enable Azure Security Center in hybrid environments Implement and assess security policies Protect your resources with Azure Security Center Implement Azure Sentinel 7 - Manage Azure updates Describe update management Enable update management Deploy updates View update assessments Manage updates for your Azure Virtual Machines 8 - Create and implement application allowlists with adaptive application control Describe adaptive application control Implement adaptive application control policies 9 - Configure BitLocker disk encryption for Windows IaaS Virtual Machines Describe Azure Disk Encryption and server-side encryption Configure Key Vault for Azure Disk Encryption Encrypt Azure IaaS Virtual Machine hard disks Back up and recover data from encrypted disks Create and encrypt a Windows Virtual Machine 10 - Implement change tracking and file integrity monitoring for Windows IaaS VMs Implement Change Tracking and Inventory Manage Change Tracking and Inventory Manage tracked files Implement File Integrity Monitoring Select and monitor entities Use File Integrity Monitoring 11 - Introduction to Cluster Shared Volumes Determine the functionality of Cluster Shared Volumes Explore the architecture and components of Cluster Shared Volumes Implement Cluster Shared Volumes 12 - Implement Windows Server failover clustering Define Windows Server failover clustering Plan Windows Server failover clustering Implement Windows Server failover clustering Manage Windows Server failover clustering Implement stretch clusters Define cluster sets 13 - Implement high availability of Windows Server VMs Select high-availability options for Hyper-V Consider network load balancing for Hyper-V VMs Implement Hyper-V VM live migration Implement Hyper-V VMs storage migration 14 - Implement Windows Server File Server high availability Explore the Windows Server File Server high-availability options Define Cluster Shared Volumes Implement Scale-Out File Server Implement Storage Replica 15 - Implement scale and high availability with Windows Server VM Describe virtual machine scale sets Implement scaling Implement load-balancing VMs Create a virtual machine scale set in the Azure portal Describe Azure Site Recovery Implement Azure Site Recovery 16 - Implement Hyper-V Replica Define Hyper-V Replica Plan for Hyper-V Replica Configure and implement Hyper-V Replica Define extended replication Define Azure Site Recovery Implement Site Recovery from on-premises site to Azure Implement Site Recovery from on-premises site to on-premises site 17 - Protect your on-premises infrastructure from disasters with Azure Site Recovery Azure Site Recovery overview Workloads supported for protection with Azure Site Recovery Run a disaster recovery drill Failover and failback 18 - Implement hybrid backup and recovery with Windows Server IaaS Describe Azure Backup Implement recovery vaults Implement Azure Backup policies Recover Windows IaaS Virtual Machines Perform file and folder recovery Perform backup and restore of on-premises workloads Manage Azure Virtual Machine backups with Azure Backup service 19 - Protect your Azure infrastructure with Azure Site Recovery What is Azure Site Recovery Prepare for disaster recovery with Azure Site Recovery Run a disaster recovery drill Failover and failback using Azure Site Recovery 20 - Protect your virtual machines by using Azure Backup Azure Backup features and scenarios Back up an Azure virtual machine by using Azure Backup Restore virtual machine data 21 - Active Directory Domain Services migration Examine upgrade vs. migration Upgrade a previous version of Active Directory Domain Services to Windows Server 2022 Migrate to Active Directory Domain Services in Windows Server 2022 from a previous version Explore the Active Directory Migration Tool 22 - Migrate file server workloads using Storage Migration Service Storage Migration Service overview and usage scenarios Storage migration requirements Migrate a server with Storage migration Evaluate storage migration considerations 23 - Migrate Windows Server roles Describe the Windows Server Migration Tools Install the Migration Tools Migrate roles using the Migration Tools 24 - Migrate on-premises Windows Server instances to Azure IaaS virtual machines Plan your migration Describe Azure Migrate Perform server assessment Assess physical servers with Azure Migrate Migrate Windows Server workloads by using Azure Migrate 25 - Upgrade and migrate Windows Server IaaS virtual machines Describe Azure Migrate Migrate Windows Server workloads by using Azure Migrate Describe storage migration Migrate file servers by using Storage Migration Service 26 - Containerize and migrate ASP.NET applications to Azure App Service Azure Migrate App Containerization overview 27 - Monitor Windows Server performance Use Performance Monitor to identify performance problems Use Resource Monitor to review current resource usage Review reliability with Reliability Monitor Implement a performance monitoring methodology Use Data Collector Sets to analyze server performance Monitor network infrastructure services Monitor virtual machines running Windows Server Monitor performance with Windows Admin Center Use System Insights to help predict future capacity issues Optimize the performance of Windows Server 28 - Manage and monitor Windows Server event logs Describe Windows Server event logs Use Windows Admin Center to review logs Use Server Manager to review logs Use custom views Implement event log subscriptions 29 - Implement Windows Server auditing and diagnostics Describe basic auditing categories Describe advanced categories Log user access Enable setup and boot event collection 30 - Troubleshoot Active Directory Recover objects from the AD recycle bin Recover the AD DS database Recover SYSVOL Troubleshoot AD DS replication Troubleshoot hybrid authentication issues 31 - Monitor Windows Server IaaS Virtual Machines and hybrid instances Enable Azure Monitor for Virtual Machines Monitor an Azure Virtual Machine with Azure Monitor Enable Azure Monitor in hybrid scenarios Collect data from a Windows computer in a hybrid environment Integrate Azure Monitor with Microsoft Operations Manager 32 - Monitor your Azure virtual machines with Azure Monitor Monitoring for Azure VMs Monitor VM host data Use Metrics Explorer to view detailed host metrics Collect client performance counters by using VM insights Collect VM client event logs 33 - Troubleshoot on-premises and hybrid networking Diagnose DHCP proble

Duration 4 Days 24 CPD hours This course is intended for This course is for the Identity and Access Administrators who are planning to take the associated certification exam, or who are performing identity and access administration tasks in their day-to-day job. This course would also be helpful to an administrator or engineer that wants to specialize in providing identity solutions and access management systems for Azure-based solutions; playing an integral role in protecting an organization. The Microsoft Identity and Access Administrator course explores how to design, implement, and operate an organization?s identity and access management systems by using Microsoft Entra ID. Learn to manage tasks such as providing secure authentication and authorization access to enterprise applications. You will also learn to provide seamless experiences and self-service management capabilities for all users. Finally, learn to create adaptive access and governance of your identity and access management solutions ensuring you can troubleshoot, monitor, and report on your environment. The Identity and Access Administrator may be a single individual or a member of a larger team. Learn how this role collaborates with many other roles in the organization to drive strategic identity projects. The end goal is to provide you knowledge to modernize identity solutions, to implement hybrid identity solutions, and to implement identity governance. Prerequisites SC-900T00: Microsoft Security, Compliance, and Identity Fundamentals AZ-104T00 - Microsoft Azure Administrator 1 - Explore identity in Microsoft Entra ID Explain the identity landscape Explore zero trust with identity Discuss identity as a control plane Explore why we have identity Define identity administration Contrast decentralized identity with central identity systems Discuss identity management solutions Explain Microsoft Entra Business to Business Compare Microsoft identity providers Define identity licensing Explore authentication Discuss authorization Explain auditing in identity 2 - Implement initial configuration of Microsoft Entra ID Configure company brand Configure and manage Microsoft Entra roles Configure delegation by using administrative units Analyze Microsoft Entra role permissions Configure and manage custom domains Configure tenant-wide setting 3 - Create, configure, and manage identities Create, configure, and manage users Create, configure, and manage groups Configure and manage device registration Manage licenses Create custom security attributes Explore automatic user creation 4 - Implement and manage external identities Describe guest access and Business to Business accounts Manage external collaboration Invite external users - individually and in bulk Demo - manage guest users in Microsoft Entra ID Manage external user accounts in Microsoft Entra ID Manage external users in Microsoft 365 workloads Implement and manage Microsoft Entra Verified ID Configure identity providers Implement cross-tenant access controls 5 - Implement and manage hybrid identity Plan, design, and implement Microsoft Entra Connect Implement manage password hash synchronization (PHS) Implement manage pass-through authentication (PTA) Demo - Manage pass-through authentication and seamless single sign-on (SSO) Implement and manage federation Trouble-shoot synchronization errors Implement Microsoft Entra Connect Health Manage Microsoft Entra Health 6 - Secure Microsoft Entra users with multifactor authentication What is Microsoft Entra multifactor authentication? Plan your multifactor authentication deployment Configure multi-factor authentication methods 7 - Manage user authentication Administer FIDO2 and passwordless authentication methods Explore Authenticator app and OATH tokens Implement an authentication solution based on Windows Hello for Business Deploy and manage password protection Configure smart lockout thresholds Implement Kerberos and certificate-based authentication in Microsoft Entra ID Configure Microsoft Entra user authentication for virtual machines 8 - Plan, implement, and administer Conditional Access Plan security defaults Plan Conditional Access policies Implement Conditional Access policy controls and assignments Test and troubleshoot Conditional Access policies Implement application controls Implement session management Implement continuous access evaluation 9 - Manage Microsoft Entra Identity Protection Review identity protection basics Implement and manage user risk policy Monitor, investigate, and remediate elevated risky users Implement security for workload identities Explore Microsoft Defender for Identity 10 - Implement access management for Azure resources Assign Azure roles Configure custom Azure roles Create and configure managed identities Access Azure resources with managed identities Analyze Azure role permissions Configure Azure Key Vault RBAC policies Retrieve objects from Azure Key Vault Explore Microsoft Entra Permissions Management 11 - Plan and design the integration of enterprise apps for SSO Discover apps by using Microsoft Defender for Cloud Apps and Active Directory Federation Services app report Configure connectors to apps Design and implement app management roles Configure preintegrated gallery SaaS apps Implement and manage policies for OAuth apps 12 - Implement and monitor the integration of enterprise apps for SSO Implement token customizations Implement and configure consent settings Integrate on-premises apps with Microsoft Entra application proxy Integrate custom SaaS apps for single sign-on Implement application-based user provisioning Monitor and audit access to Microsoft Entra integrated enterprise applications Create and manage application collections 13 - Implement app registration Plan your line of business application registration strategy Implement application registration Register an application Configure permission for an application Grant tenant-wide admin consent to applications Implement application authorization Manage and monitor application by using app governance 14 - Plan and implement entitlement management Define access packages Configure entitlement management Configure and manage connected organizations Review per-user entitlements 15 - Plan, implement, and manage access review Plan for access reviews Create access reviews for groups and apps Create and configure access review programs Monitor access review findings Automate access review management tasks Configure recurring access reviews 16 - Plan and implement privileged access Define a privileged access strategy for administrative users Configure Privileged Identity Management for Azure resources Plan and configure Privileged Access Groups Analyze Privileged Identity Management audit history and reports Create and manage emergency access accounts 17 - Monitor and maintain Microsoft Entra ID Analyze and investigate sign-in logs to troubleshoot access issues Review and monitor Microsoft Entra audit logs Export logs to third-party security information and event management system Analyze Microsoft Entra workbooks and reporting Monitor security posture with Identity Secure Score

Duration 4 Days 24 CPD hours This course is intended for Students in this course are interested in Microsoft Teams or in passing the Microsoft Teams Administrator Associate certification exam. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. A Microsoft Teams administrator must be able to plan, deploy, and manage teams, chat, apps, channels, meetings, audio/video conferencing, live events, calling, and Teams certified devices. A Microsoft Teams administrator has experience integrating Microsoft Teams with SharePoint, OneDrive, Exchange, Microsoft 365 Groups, and other Microsoft, third-party, and custom apps. A Microsoft Teams administrator understands and collaborates with other workloads and roles, such as Network, Voice, Identity, Access, Devices, Licensing, Security, Compliance, Information management, and User Adoption. Overview What is Microsoft Teams and how the components work together How to implement Governance, Security and Compliance for Microsoft Teams How to prepare an organizations environment for a Microsoft Teams deployment How to deploy and manage teams How to manage collaboration and communication experiences in Microsoft Teams Techniques to manage and troubleshoot communication in Microsoft Teams The Managing Microsoft Teams course is designed for persons who are aspiring to the Microsoft 365 Teams Admin role. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. In this course, you will learn about various Teams management tools, security and compliance feature for Teams, network requirement for Teams deployment as well as different Teams settings and policies for managing collaboration and communication experience in Teams. Prerequisites A proficient understanding of basic functional experience with Microsoft 365 services. A proficient understanding of general IT practices, including using PowerShell. 1 - Explore Microsoft Teams Explore capabilities in Microsoft Teams Explore Microsoft Teams integration with Microsoft 365 Explore Microsoft Teams integration with Microsoft Power Platform Illustrate Microsoft Teams architecture Describe Microsoft Teams with Microsoft 365 Groups Describe Microsoft Teams with SharePoint and OneDrive Describe Microsoft Teams with Exchange Understand Microsoft Teams certified solutions 2 - Plan and deploy Microsoft Teams Designate Teams admin roles Understand Teams management tools Plan for Teams rollout Plan for Teams adoption Plan for Teams licensing Deploy Microsoft Teams clients 3 - Implement lifecycle management and governance for Microsoft Teams Plan for lifecycle management Plan for Teams governance Manage Microsoft 365 Groups creation Configure Microsoft 365 Groups expiration policy Configure Microsoft 365 Groups naming policy Plan policy assignment for users and groups Create and manage policy packages Manage Teams preview features using Teams update policies Create and manage teams templates and template policies 4 - Monitor your Microsoft Teams environment Monitor Microsoft Teams usage reports Monitor Microsoft 365 usage reports Interpret Microsoft Adoption Score Manage user access with Azure Active Directory access reviews Monitor the Microsoft 365 network connectivity dashboard Manage Teams notifications and alerts Manage feedback policies 5 - Manage access for external users Understand features in Azure Active Directory Work with external users in Microsoft Teams Manage access for external users Manage external collaboration in Azure AD Manage external collaboration in Microsoft 365 Manage external access in Microsoft Teams Manage guest access in Microsoft Teams Manage file sharing in SharePoint and OneDrive 6 - Implement security for Microsoft Teams Configure conditional access and multifactor authentication for Microsoft Teams Configure Safe Attachments for Microsoft Teams Configure Safe Links for Microsoft Teams Examine the Defender for Cloud Apps Monitor security reports for Microsoft Teams Plan and configure enhanced encryption policies 7 - Implement compliance for Microsoft Teams Create and manage sensitivity labels Create and manage retention policies Create and manage Data Loss Prevention policies Deploy communication compliance Enable scoped directory search Create information barrier policy Create security and compliance alerts for Microsoft Teams 8 - Plan and configure network settings for Microsoft Teams Examine network requirements for Microsoft Teams Plan for network deployment using Network Planner Configure network ports and protocols for Microsoft Teams Implement Quality of Service Configure reporting labels for location-enhanced Call Analytics reports Configure tenant data for Call Quality Dashboard reports Assess network readiness Manage network topology 9 - Create and manage teams Create teams Create a team from existing resources Plan and create org-wide teams Manage teams Manage users in a team Configure dynamic membership Archive restore and delete a team 10 - Manage collaboration experiences for chat and channels Create and manage channels in a team Create and manage Teams policies for channels Configure teams settings Create and manage messaging policies Manage channel moderation Manage access to channels 11 - Manage apps for Microsoft Teams Explore apps in Microsoft Teams Describe admin settings for Teams apps Manage access to Teams apps at the organization level Create and manage app permission policies Create and manage app setup policies Manage permissions and consent for Teams apps Plan and configure connectors Manage custom apps uploads Publish custom apps to Microsoft Teams Manage purchasing of apps in the Microsoft Teams app store Customize the organization's app store Customize the branded experience of an app 12 - Introduction to Teams meetings and calling Overview of Teams meetings and events Overview of Teams Phone Overview of auto attendants and call queues Overview of Teams devices 13 - Manage meetings and events experiences Explore meetings and events in Microsoft Teams Configure meeting settings Create and manage meeting policies Configure audio conferencing Create and manage meeting templates and template policies Create and manage meetings customization policies Configure live events settings Create and manage live events policies Examine live events across Microsoft 365 14 - Plan for Microsoft Teams Rooms and Surface Hub Determine license requirements for Microsoft Teams Rooms and shared devices Understand differences between Microsoft Teams Rooms on Android and Windows Understand Microsoft Teams Rooms on Surface Hub 2S Understand and plan Teams Room accessories, components, and peripherals Understand Teams Rooms management options 15 - Configure, deploy, and manage Teams devices Manage Microsoft Teams Phones Manage Microsoft Teams Room Systems Microsoft Teams Rooms management options Manage Surface Hub 2S devices Configure Microsoft Teams SIP gateway Manage Microsoft Teams displays Remote provisioning and sign in for Teams Phones Update Microsoft Teams devices remotely Manage Microsoft Teams device tags 16 - Plan for Teams Phone Plan to deploy Teams Phone Plan for Teams Phone PSTN connectivity Determine license requirements Plan for Teams Phone devices Plan and design Teams Phone features Plan for voicemail 17 - Configure and deploy Teams Phone Configure emergency calling for Teams Calling Plans Manage and configure Microsoft PSTN numbers Configure Operator Connect and Teams Phone Mobile Configure Teams Phone policies Create and manage Teams policies Configure Audio Conferencing 18 - Configure and manage voice users Enable users for Teams Phone Enable users for Direct Routing with Teams Phone Enable additional calling features for Teams Phone Enable users for Teams Phone Mobile 19 - Configure auto attendants and call queues Design call flows for auto attendants and call queues Configure auto attendants and call queues Deploy a channel-based call queue Configure resource accounts Configure Microsoft 365 groups for voicemail Interpret call queue conference modes Interpret call queue routing methods Configure holidays for auto attendants and call queues Configure custom music on hold 20 - Troubleshoot audio, video, and client issues Troubleshoot Teams Collect and identify logs Clear Microsoft Teams client cache Identify issues with call analytics Identify issues with Call Quality Dashboard Use Power BI to analyze Call Quality Dashboard data Identify issues with the Direct Routing Health Dashboard Additional course details: Nexus Humans MS-700T00 Managing Microsoft Teams training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MS-700T00 Managing Microsoft Teams course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 HVIT Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers IT managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview This course has been created to help IT service management practitioners working in organizations that are becoming more digitally enabled. The practitioners are familiar with traditional IT service management concepts, and now want to be able to discuss ?digital? with more confidence, to develop practical competences, and to be valued contributors in the digital domain. They want to improve how they and their co-workers: Help get customers? jobs done ? helping customers become who they seek to become Keep raising the bar ? taking things to a significantly higher level Trust and are trusted ? as professional knowledge workers in a healthy workplace Accept ambiguity and uncertainty - not scared of not knowing an answer Commit to continual learning ? all as part of their daily work The scope of the course is the primary activities in the digital value chain. In other words, what the practitioner does and which resources they use across the lifecycle of digital products, in order to: Make the right digital investments Realize and deliver digital products and services quickly Provide digital products and services that are highly resilient to disruption Ensure that the service consumer realizes value from the digital products and services Assure conformance of activities with governance, risk and compliance requirements. Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices ITIL 4 is a framework for quality IT service management (ITSM) through proven best practice, providing practical and flexible guidance to support your organization on its journey to digital transformation while empowering your IT teams to continue to play a crucial role in the wider business strategy. This course highlights the ways in which digital organizations and digital operating models function in high-velocity environments, including the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - THE NATURE OF HIGH-VELOCITY IN A DIGITAL WORLD Overview of the key ITIL 4 high-velocity terminology Understand when the transformation to high velocity IT is desirable and feasible Understand the five objectives associated with digital products ? to achieve: Valuable investments ? strategically innovative and effective application of IT Fast development - quick realization and delivery of IT services and IT-related products Resilient operations - highly resilient IT services and IT-related products Co-created value - effective interaction between service provider and consumer Assured conformance - to governance, risk and compliance (GRC) requirements. 2 - ITIL OPERATING MODEL ? DIGITAL PRODUCT LIFECYCLE Understand how high velocity IT relates to: The four dimensions of service management The ITIL service value system The service value chain The digital product lifecycle 3 - FUNDAMENTAL CONCEPTS FOR DELIVERING HVIT Understand the following concepts: Ethics Safety culture Toyota Kata Lean / Agile / Resilient / Continuous Service-dominant logic Design thinking Complexity thinking Use the principles, models and concepts to contribute to: Help get customers? jobs done Trust and be trusted Commit to performance Deal with uncertainty Improve by being inquisitive 4 - ACHIEVING VALUE WITH DIGITAL PRODUCTS Know how the service provider ensures valuable investments are achieved. Know how to use the following practices to contribute to achieving valuable investments: Portfolio management Relationship management Know how the service provider ensures fast deployment is achieved Know how to use the following practices to contribute to achieving fast deployment: Architecture management Business analysis Deployment management Service validation and testing Software development and management Know how the service provider ensures resilient operations are achieved Know how to use the following practices to contribute to achieving resilient operations: Availability management Capacity and performance management Monitoring and event management Problem management Service continuity management Infrastructure and platform management Know how the service provider ensures co-created value is achieved Know how to use the following practices to contribute to achieving co-created value with the service consumer: Relationship management Service design Service desk Know how the service provider ensures assured conformance is achieved Know how to use the following practices to contribute to achieving assured conformance: Information security management Risk management

The Designated Safeguarding Lead Advanced Course is an expert-led update and refresher course for school and college DSLs and their Deputies. It is an extensive, authoritative and highly rated, full-day training course that ensures DSL/DDSLs have the most comprehensive, effective and up-to-date knowledge and strategies in place to lead the safeguarding provision in their setting.

The New to the Role of Designated Safeguarding Lead Course is an expert-led course for those new to the role of school / college DSLs and or Deputy DSL.

[vc_row][vc_column][vc_column_text] Description If you want to learn about game creation and understand game theory, this course will give you the practical skills required to kickstart your career in game development. The Game Design Canvas is a powerful tool to evaluate your games industry knowledge, with an insight into how computer games and video games are designed and developed. The aim of this game design course is to provide a powerful analytical and planning tool for developers and BA Hons gamed design students looking for a way into creative industries. You will become familiar with game engines, games art and 3d modelling. You will also learn elements of real-world interactive and immersive game level design. Through practical exercises, you will be able to create projects from scratch and develop them using project management tools and brainstorming techniques. On successful completion, you will know how to design games that are user-friendly and in line with creative media trends. The course teaches many aspects of game design, with examples and step-by-step guidance that will help you to develop your creative, problem-solving, critical thinking, and user-centric skills. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Game Design Canvas is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Game Design Canvas is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] Introduction Introduction FREE 00:01:00 The Game Design Canvas 00:05:00 Brainstorming 00:04:00 Your First Game 00:04:00 Kanban Trello 00:06:00 Game Purposes 00:05:00 Pre Definitions - Red Sign Platforms 00:07:00 Number Of Players 00:08:00 Target Audience 00:05:00 Duration 00:04:00 Core Gameplay - Yellow Sign Genre 00:07:00 Mechanics 00:04:00 Story And Theme 00:04:00 Green Sign - Gameplay Goals 00:04:00 Interaction 00:05:00 Obstacles 00:05:00 Rules 00:06:00 Ending Thanks and Congratulations 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

LOOKING FOR: ADULT FICTION, NON-FICTION Diana joined the prestigious DHH Literary Agency in June 2024. She started agenting with Rupert Heath Literary Agency in 2011 before moving to UTA and Marjacq in 2017. Before that she was senior commissioning editor at Transworld. Diana was chosen as one of The Bookseller’s Rising Stars of 2012, was a nominee for RNA Agent of the Year 2019, and was shortlisted for Literary Agent of the Year 2022 at the British Book Awards. Her list includes a wide range of bestselling and prize-winning authors in the UK and internationally. Diana represents adult fiction and non-fiction. For fiction, she is looking for upmarket women's commercial, with depth and heart, including reading group, historical, saga, uplit and contemporary stories that are irreverent and make her laugh; accessible literary fiction, high-concept crime fiction and thrillers. She has a thing for spy novels and would love to find a great vampire story.  On the non-fiction side: memoir, smart, funny feminists, lifestyle, cookery and social justice, and open to anything with a strong, original voice. She also encourages submissions from writers who have been traditionally under-represented. Diana would like you to submit a covering letter, 1 - 2 page synopsis and the first three chapters (a maximum of 5,000 words) of your manuscript in a single word document.  (In addition to the paid sessions, Diana is kindly offering one free session for low income/underrepresented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Monday 2 December 2024

LOOKING FOR: ADULT FICTION, NON-FICTION Publisher / editor Scott Pack is now in his third decade working in the world of books. During that time he has been Head of Buying for Waterstones, worked for publishers big and small - including a lengthy spell at HarperCollins - and taught numerous workshops and classes on all aspects of writing. These days he splits his time between writing his own books, editing other people's, teaching the editors of tomorrow as part of the Oxford Brookes University MA in Publishing, and he is one of the question setters for BBC's Mastermind. His latest book, Tips From A Publisher, is out now.  As a publisher, Scott has published across most genres in fiction and a wide range of non-fiction and is happy to read any style of writing. He will assess your sample and provide feedback on any issues he identifies, the manuscript's commercial potential and what steps he would advise before you submit to agents or publishers. Scott is very direct with his feedback, so expect robust, but always constructive, comments! Scott would like you to submit your fiction as a covering letter, 1-2 page synopsis and the first 5,000 words of your manuscript in a single word document.  For non-fiction, he would like to see:- 1-page synopsis – to give an overview of what the book will offer the reader and how it's different from other books out there on this topic A detailed proposed contents list, including proposed sub-section headings as well as chapter headings – to give a sense of the overall reader journey 1000-1500 words of intro text - to showcase context, tone etc 1000-1500 words from later in the book - to showcase the progression of the book (In addition to the paid sessions, Scott is kindly offering one free session for low income/underrepresented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Monday 2 December 2024