37538 BA courses in Cardiff delivered Online

Conflict is inevitable, but chaos isn’t. This Level 2 Conflict Management Course is your stepping stone to understanding what truly drives disputes and how to disarm them with confidence and professionalism. Whether you're in customer service, education, hospitality, or any public-facing role, this course equips you with the right mindset and communication strategies to keep interactions calm and constructive—even when tempers flare. From learning how to spot the early signs of conflict to knowing when to escalate and when to de-escalate, every module offers well-structured insights designed to help you respond with clarity, not confusion. Sharpen your ability to handle tense conversations with poise, maintain dignity under pressure, and navigate workplace disagreements with tact. If you work with people (and let’s be honest, who doesn’t?), this course offers a timely and effective way to stay cool when situations heat up. Ask ChatGPT Why People Love And Enrol in The Course From One Education Eligibility for an CPD accredited certificate on successful completion of the course QLS Endorsed Certificate is available for the title: Dealing with Conflict at Work Learning materials of our course contains engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the course materials for 12 months Full Tutor support on weekdays (Monday - Friday) Key Features CPD Accredited Quality License Endorsed This masterclass Dealing With Conflict Management At Work online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience. If you want to work in this rapidly growing sector and stand out from the competition, then our Dealing With Conflict Management At Work is the perfect place to kickstart your dream career. On the course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the Dealing with Conflict at Work course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience and enrol in our today and take control of your career! Course Curriculum of Dealing With Conflict Management At Work: Here is a curriculum breakdown of the course: ***Dealing with Conflict at Work*** Unit 01: Introduction Welcome to the Course What are Conflict and Conflict Management? Unit 02: Understand the Keys to Conflict Management The Rational and Irrational Sources of Conflict The Effects of Respect on Conflict How to Use Respect to Help Resolve Conflict Unit 03: How Misunderstandings Arise and the Solution How Communication Works How we listen: The Four Listening Levels How to Listen Well Unit 04: Personality Types in Conflict Management How Personality Types Conflict How Specific Personalities Clash at Work How to Avoid Personality Clash Unit 05: Escalation of Conflict Resistance: It's Not Conflict yet. The Onion Model of Resistance The Signs of Escalation Unit 06: De-escalating Conflict The Strategies for Handling Conflict De-escalation Process The Thomas-Kilmann Model The Five Thomas-Kilmann Modes Getting Help from a Third Party How to Recover from a Broken (Professional) Relationship Unit 07: Closing Section of Conflict Management Good Conflict and Bad Conflict The Secret to Avoiding Conflict Exam and Assessment MCQ based test 60% Marks to pass Instant Assessment and Feedback CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Dealing with Conflict Management at Work training course is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! This course also suits people aspiring for some in-depth knowledge on this topic and keep up to date with the latest information. If you are also interested in Level 2 Award in Conflict Management (RQF)/Level 3 Award in the Delivery of Conflict Management Training (RQF)/Level 3 Award in the Delivery of Conflict Management Training (RQF) - Level 3 Deliverer of Conflict Management Course, then our course will be a great help to understand the topics from the ground. Study the course today and increase your professional skillset from the comfort of your home! Requirements No formal qualification is required Career path Operations Manager Tutor - SIA Security HR and Office Manager Customer Support Specialist Health And Safety Officer Certificates Certificate of completion Digital certificate - £9 After successfully completing this course, you will qualify for the CPD-certified certificate from One Education. PDF Certificate: £9 Certificate of completion Hard copy certificate - £69 QLS Endorsed Certificate Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £69 International: £69 + £10 (postal charge) = £79 CPD Accredited Certification Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

Split into several informative and engaging modules designed by leading experts, this award-winning Family Support Worker Course is our most popular online course for anyone hoping to learn new skills and excel in this industry. Through a combination of excellent online study materials and video lessons, you will learn everything you need to know to succeed. Please note: This course only gives you the theoretical knowledge that you need to excel in this field. This Family Support Worker Course doesn't entitle you to practise as a expert in this specific field. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? Family Support Worker Course is suitable for anyone who wants to gain extensive knowledge, potential experience and expert skills in the related field. This is a great opportunity for all students from any academic backgrounds to learn more on this subject.

Our Public Speaking Presentation course concentrates more on teaching the essential skills and information for aspiring professionals. Study in your own time and at your own pace and impress audiences by delivering more powerful, significant presentations. The course structured into Public Speaking and Presentation Skills Training modules with expertly composed online study materials and video lessons, so you learn everything that you need to know to succeed in the long run. This Public Speaking and Presentation Skills Training will furnish you with the knowledge and understanding needed to design, organise and deliver a compelling speaking performance in a variety of environments. The course will also teach you how to increase your communication skills as well as understand and persuade your audience, fascinate them with a flawless presentation, and manage your body language correctly while speaking. Upon completion of the course, your new skills, abilities and credentials will boost your career for life and speak with more confidence, keep people engaged and entertained through the productive use of tone. The Public Speaking and Presentation Skills Training is organised into 4 modules and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 1 hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Who is This Public Speaking and Presentation Skills Training for? Public Speaking and Presentation Skills Training is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams. Course design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Content Module 01: Quickly Become an Excellent Speaker and Presenter 2 Lectures Module 02: Concluding the Beginning of Your Public Speaking and Presenting Skills Journey Module 03: Passing the Ultimate Presentation Skills Test Module 04: The Successful Public Speaking and Presentation Skills Path

Explore the transformative power of Emotional Intelligence in Coaching and Mentoring. Discover key strategies to enhance self-awareness, empathy, and effective communication, fostering a supportive environment for personal and professional growth. Unlock the potential of emotional intelligence to cultivate stronger relationships and achieve lasting success in coaching and mentoring relationships.

Prioritize employee well-being and organizational success with comprehensive Workplace Health and Safety measures. Explore essential guidelines, risk assessments, and best practices to create a secure and productive work environment. Enhance employee morale, reduce accidents, and ensure regulatory compliance for a thriving workplace.

Gain the essential skills and knowledge to make a positive impact on troubled children's lives with our comprehensive 'Dealing with Troubled Children Diploma.' This specialized program equips you with proven strategies, practical insights, and empathy-driven techniques to effectively address behavioral challenges in children. Enroll now to empower yourself with the tools needed to create a supportive and nurturing environment, fostering emotional well-being and positive development for children facing difficulties. Make a difference in their lives by earning your diploma today.

Explore the rewarding world of Early Years Teaching with insights into curriculum development, nurturing young minds, and creating a positive learning environment. Learn about the essential skills and qualifications needed for this impactful profession, shaping the foundation of a child's educational journey. Discover resources, tips, and strategies to excel as an Early Years Teacher, fostering holistic development and building a strong educational foundation for the youngest learners.

Discover the role of a Veterinary Assistant: providing compassionate care, assisting with medical procedures, and supporting animal wellness. Learn about the duties, training, and rewarding career opportunities in this vital healthcare field.

Navigate the complexities of HR and Employment Law with expert insights and comprehensive resources. Stay informed on the latest legal developments, compliance strategies, and best practices to foster a fair and productive workplace. Our platform empowers HR professionals and employers with the knowledge needed to effectively manage human resources, mitigate risks, and ensure compliance with employment laws. Explore a wealth of content designed to support your organization's success in the ever-evolving landscape of HR and Employment Law.

This Essential Employment Law UK will introduce you with some of the most important employment legislation which affects every employer and every employee today.  This course will help you learn how to manage within the law, by highlighting the pitfalls and legal/financial risks. It will equip you with the tools to make an informed decision on the best way forward through a range of topical but challenging employment scenarios. This comprehensive course will cover, in considerable detail, the essential statutory duties with which an employer must comply, as well as ensuring that you are fully up to date with the latest changes and developments in the area of Employment Law. Why Choose This Course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For? Essential Employment Law UK is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Module 01: Introduction Module 02: Immigration Requirements Module 03: Contractual Terms Module 04: Rights During Employment Module 05: Termination of Employment Module 06: Discrimination Law and Equality Act 2010 Module 07: Rehabilitation of Offenders Act Module 08: Enforced Subject Access Requests Module 09: Business Transfers Module 10: Collective Rights Module 11: 2018 UK Corporate Governance Code Module 12: Legal Professional Privilege Update Module 13: Useful Websites