Borderline Personality Disorder Certification Borderline Personality Disorder (BPD) is an issue of temperament joined by maladaptive relationship examples and thinking styles. BPD can cause a lot of pain and it normally impacts each zone of an individual's life. In this Online Course, you will get an outline of BPD, including its indications, causes and treatment. You will figure out how Dialectical Behavior Therapy (DBT) is utilized to assist individuals with BPD lead additional satisfying lives and how social and clinical help can assist them with recuperating their condition. You will likewise realize why and how individuals with this determination may profit by additional help at work. You Will Learn: What is implied by the expression "character problem", the most widely recognized manifestations of BPD, what causes BPD and why it requires immediate and cautious treatment How BPD is analyzed and an outline of the fundamental medicines accessible How Dialectical Behavior Therapy (DBT) can improve temperament and working in individuals with BPD The difficulties individuals with BPD face in the working environment and how their associates and directors can uphold them in getting the assistance they need Benefits of Taking This Course: In the event that you know somebody with BPD, this course will assist you with understanding their condition and offer help whenever required In the event that you work with administration clients with a BPD finding, this course will give you an understanding of their condition and help you address their issues In the event that you direct somebody with BPD, this course will empower you to help address their issues in the work environment In the event that you have an interest in word-related wellbeing or psychological sickness when all is said in done, you will profit from this thorough prologue to the most well-known character issue Video review How to Spot the 9 Traits of Borderline Personality Disorder Course Modules/Lessons Module 01: What Is Borderline Personality Disorder? Module 02: Diagnosis and Treatment of Borderline Personality Disorder Module 03: Dialectical Behaviour Therapy Module 04: Supporting an Employee with Borderline Personality Disorder
The 'Slips, Trips & Falls Safety Training' is a vital program aimed at educating individuals and employees on the prevention of accidents related to slips, trips, and falls in various settings. This course covers key modules focusing on understanding the risks associated with such incidents, conducting risk assessments, implementing prevention strategies, and complying with legal responsibilities. Participants will gain insights into creating safer environments and reducing the incidence of these common workplace accidents. Learning Outcomes of Slips, Trips & Falls Safety Training: Upon completion of this course, participants will be able to: Identify the common causes and consequences of slips, trips, and falls. Conduct effective risk assessments to identify hazards in various environments. Implement control measures and prevention strategies to mitigate risks. Recognize the importance of reporting incidents and near misses promptly. Understand legal responsibilities and compliance related to safety. Promote a culture of safety and awareness in the workplace. Develop skills in hazard identification and proactive risk reduction. Enhance overall safety practices and reduce accidents. Why buy this Slips, Trips & Falls Safety Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Slips, Trips & Falls Safety Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Slips, Trips & Falls Safety Training course for? This Slips, Trips & Falls Safety Training does not require you to have any prior qualifications or experience. You can just enrol and start learning. Workplace Safety Officers: Professionals responsible for ensuring safety in the workplace. Employees: Individuals seeking to improve their understanding of workplace safety. Managers and Supervisors: Those responsible for the safety of their teams. Construction Workers: Workers in construction and related industries. Health and Safety Specialists: Professionals focused on occupational safety and health. Prerequisites This Slips, Trips & Falls Safety Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Health and Safety Officer: £25,000 - £40,000 per year. Safety Manager: £40,000 - £60,000 per year. Construction Site Supervisor: £30,000 - £45,000 per year. Risk Assessment Specialist: £30,000 - £50,000 per year. Health and Safety Consultant: £30,000 - £60,000 per year. Course Curriculum Module 01: Introduction to Slips, Trips and Falls Safety Introduction to Slips, Trips and Falls Safety 00:11:00 Module 02: Risk Assessment and Hazard Identification Risk Assessment and Hazard Identification 00:13:00 Module 03: Prevention Strategies and Control Measures Prevention Strategies and Control Measures 00:15:00 Module 04: Reporting Incidents and Near Misses Reporting Incidents and Near Misses 00:09:00 Module 05: Legal Responsibilities Legal Responsibilities 00:13:00
How emotional intelligence affects your decision making. Evaluate your problem solving and decision making by managing emotions and using creativity and intuition objectively.
Authentic relationships are built around empathy, trust and values. Developing healthy relationships as adults means building interpersonal skills and refining them around others’ needs as well as your own.
Mental Health First Aid: Mental Health First Aid Course online Learn to be the best in the business by enrolling in our Mental Health First Aid Course. The qualification will provide you with a basic understanding of Mental Health First Aid before looking deeper into the common Mental Health problems you may encounter as a Mental Health First Aid bearer. The Mental Health First Aid Course covers techniques and guidelines for supporting employees' mental health, as well as the many types of mental health problems that commonly occur in the workplace. Understand the causes and symptoms of a variety of Mental Health First Aid conditions so that you can give proper Mental Health First Aid and treatment to those you are assisting. Special Offers of this Mental Health First Aid Course This Mental Health First Aid Course includes a FREE PDF Certificate. Lifetime access to this Mental Health First Aid Course Instant access to this Mental Health First Aid: Mental Health First Aid Course Get FREE Tutor Support from Monday to Friday in this Mental Health First Aid: Mental Health First Aid Course Courses are included in this Mental Health First Aid Bundle Course Mental Health First Aid of Course 01: Level 5 Mental Health First Aid Certification Mental Health First Aid of Course 02: Level 2 Youth Work Certificate Mental Health First Aid of Course 03: Level 3 Dyslexia Awareness [ Note: Free PDF certificate as soon as completing the Mental Health First Aid course] Mental Health First Aid: Mental Health First Aid Course online Industry Experts Designed this Mental Health First Aid course into 16 detailed modules. Course Curriculum of Mental Health First Aid Course Module 01: An Overview of Mental Health Module 02: Mental Health First Aid: An Outline Module 03: Understanding Childhood and Adolescent Psychiatric Disorders Module 04: Understanding Stress and Anxiety Disorders Module 05: Understanding Schizophrenia Module 06: Understanding Personality Disorders Module 07: Understanding Mood Disorders Module 08: Understanding Eating & Sleeping Disorders Module 09: Understanding Self-Harm and Suicide Module 10: Treatment of Mental Illness: Medication and Therapy Module 11: Mental Illness: Social Point of View Module 12: Relevant Legislation and Services Regarding Mental Health Module 13: Understanding Mental Health in the Workplace Module 14: Understanding Mental Health Crisis Module 15: Technology & Mental Health Module 16: Safeguarding Mental Health During Coronavirus (COVID-19) Outbreak Assessment Method of Mental Health First Aid After completing each module of the Mental Health First Aid Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Mental Health First Aid After completing the MCQ/Assignment assessment for this Mental Health First Aid Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Mental Health First Aid: Mental Health First Aid Course online This Mental Health First Aid: Mental Health First Aid Course is suitable for those interested in obtaining a Mental Health First Aid. Requirements Mental Health First Aid: Mental Health First Aid Course online Students who intend to enrol in this Mental Health First Aid: Mental Health First Aid course must meet the following requirements: Mental Health First Aid: Good command of the English language Mental Health First Aid: Must be vivacious and self-driven Mental Health First Aid: Basic computer knowledge Mental Health First Aid: A minimum of 16 years of age is required Career path Mental Health First Aid: Mental Health First Aid Course online Certificates Certificate of completion Digital certificate - Included
Don't Compromise on Quality to Save Few Bucks Tired of browsing and searching for a Finance Manager course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Finance Manager bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Finance Manager course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Finance Manager and help you along your learning journey. Advanced audio-visual learning modules of these Finance Manager courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Finance Manager, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Finance Manager Bundle Consists of the following Premium courses: Course 01: Financial Advisor Course 02: Commercial Law 2021 Course 03: Financial Analysis Course 04: Financial Investigator Course 05: Team Management Course 06: Level 3 Tax Accounting Course 07: Introduction to VAT Course 08: Certificate in Anti Money Laundering (AML) Course 09: Managerial Accounting Masterclass Course 10: Theory of Constraints, Throughput Accounting and Lean Accounting Course 11: Capital Budgeting & Investment Decision Rules Course 12: Strategic Business Management Course 13: Basic Business Finance Course 14: SAP Controlling (CO) - Product Costing S4HANA Enrol now in Finance Manager to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course ) Hard Copy Certificate: Free (For The Title Course ) Course Curriculum Course 01: Financial Advisor Module 01: Introduction to Finance Module 02: Essential Skill for Financial Advisor Module 03: Financial Planning Module 04: Wealth Management and Guide to Make Personal Financial Statements Module 05: Financial Risk Management and Assessment Module 06: Investment Planning Module 07: Divorce Planning Module 08: Google Analytics for Financial Advisors Course 02: Commercial Law 2021 Module 01: Introduction of Commercial law Module 02: Business Organisations Module 03: International Trade: the Theory, the Institutions, and the Law Module 04: Sales of Goods Law Module 05: Consumer Law and Protection Module 06: E-Commerce Law Module 07: Competition Law Course 03: Financial Analysis Section-1. Introduction Section-2. Profitability Section-3. Return Ratio Section-4. Liqudity Ratio Section-5.Operational Analysis Section-6. Detecting Manipulation Course 04: Financial Investigator Module 01: Introduction to Financial Investigator Module 02: Introduction to Financial Investigation Module 03: Characteristics of Financial Crimes Module 04: Categories of Financial Crimes Module 05: Financial Crime Response Plan Module 06: Collecting, Preserving and Gathering Evidence Module 07: Laws against Financial Fraud Course 06: Level 3 Tax Accounting Module 01: Tax System and Administration in the UK Module 02: Tax on Individuals Module 03: National Insurance Module 04: How to Submit a Self-Assessment Tax Return Module 05: Fundamentals of Income Tax Module 06: Advanced Income Tax Module 07: Payee, Payroll and Wages Module 08: Capital Gain Tax Module 09: Value Added Tax Module 10: Import and Export Module 11: Corporation Tax Module 12: Inheritance Tax Module 13: Double Entry Accounting Module 14: Management Accounting and Financial Analysis Module 15: Career as a Tax Accountant in the UK Course 07: Introduction to VAT Module 01: Understanding VAT Module 02: VAT Terminology and Calculation Module 03: VAT Taxable Persons Module 04: VAT Registration Module 05: VAT Rates Module 06: Invoicing and Records Module 07: VAT Application in Goods, Services and Vehicles Module 08: Supply Module 09: The VAT Return Module 10: Tips on VAT Compliance Module 11: VAT Exemptions and Zero-Rated VAT Module 12: Miscellaneous VAT Issues and Penalties Module 13: Making Tax Digital Course 08: Certificate in Anti Money Laundering (AML) Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Office Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training Course 09: Managerial Accounting Masterclass Setion 1 Setion 2 Setion 3 Setion 4 Setion 5 Course 10: Theory of Constraints, Throughput Accounting and Lean Accounting Unit 01: The Theory of Constraints and Throughput Accounting Unit 02: Lean Accounting Part 1 Unit 03: Lean Accounting Part 2 Unit 04: Summary and Lean Accounting Assignment Course 11: Capital Budgeting & Investment Decision Rules Section 01: Introduction Section 02: NPV Method Section 03: Payback Period Method Section 04: Internal Rate of Return (IRR) Section 05: Evaluating Projects in Different Lives Section 06: Conclusion Course 12: Strategic Business Management Module 02: Corporate Governance Module 03: Industry Analysis Module 04: Strategy Formulation Module 05: Strategy Implementation Module 06: Evaluation and Control Module 07: Building a Brand Module 08: Generating Success from the Customer Relationship Module 09: Social Responsibility and Ethics in Strategic Management Module 10: Getting Ready for Business Improvement Course 13: Basic Business Finance Module 01: What is Business Finance? Module 02: Why Businesses Fail Module 03: The Principles of Business Finance Part 1 Module 04: The Principles of Business Finance Part 2 Module 05: The Balance Sheet Module 06: The Income Statement Module 07: The Cashflow Statement Module 08: A Business Finance Exercise Module 09: Financial Performance Indicators Module 10: Investment Analysis Module 11: Investment Analysis Exercise Module 12: Key Learning Points in Business Finance Course 14: SAP Controlling (CO) - Product Costing S4HANA Section 1: Introduction Section 2: Material Master Data and Pricing Controls Section 3: BoM, Activities and Routing Section 4: Overheads in Costing Section 5: Costing Sheet Section 6: Costing Variant Section 7: Routing and Work Centres Section 8: Cost Component Structure Section 9: Execution of Standard Cost Estimation CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Finance Manager bundle. Requirements Our Finance Manager course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Finance Manager expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included
Are you someone who is interested in emotional intelligence? Or are you someone who helps people or organization in human development? If so, then this course will surely be able to help you learn the important lessons about emotional intelligence mindfulness and empathy! Description: To become an expert in Emotional Intelligence, Mindfulness and Empathy you will need special and advanced skills in understanding human emotions. In this course, you will be able to learn self-management, awareness, regulation, motivation, and empathy. You will also be able to manage and help other manage own emotions. You will also be able to learn how to communicate verbally and non-verbally with other people. Moreover, you will learn about emotional intelligence and how to balance optimism and pessimism to succeed in your chosen life path. Who is the course for? Professionals and experts in human emotional capacity and developmental skills. People who have an interest in learning about emotional intelligence mindfulness and empathy. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Emotional Intelligence, Mindfulness and Empathy Training course is a useful qualification to possess, and would be beneficial for the following careers: Emotional Management Consultant Human Resource Manager Human Development Specialist Life Coach and Mentor Organization Development Manager. Emotional Intelligence, Mindfulness and Empathy Training Module One - Getting Started 01:00:00 Module Two - What is Emotional Intelligence 01:00:00 Module Three - Skills in Emotional Intelligence 01:00:00 Module Four - Verbal Communication Skills 01:00:00 Module Five - Non-Verbal Communication Skills 01:00:00 Module Six - Social Management and Responsibility 01:00:00 Module Seven - Tools to Regulate Your Emotions 01:00:00 Module Eight - Gaining Control 01:00:00 Module Nine - Business Practices (I) 01:00:00 Module Ten - Business Practices (II) 01:00:00 Module Eleven - Making an Impact 02:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Emotional Intelligence, Mindfulness and Empathy Training- Activities 00:00:00 Mock Exam Mock Exam- Emotional Intelligence, Mindfulness and Empathy Training 00:20:00 Final Exam Final Exam- Emotional Intelligence, Mindfulness and Empathy Training 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Are you aware of the risks posed by Hand-Arm Vibration Syndrome (HAVS)? This debilitating condition can severely impact workers' health, leading to loss of hand function and chronic pain. Protect your team and ensure compliance with health and safety regulations by enrolling in our HAVS Awareness Course. Key Features: CPD Certified Developed by Specialist Lifetime Access This course on Hand-Arm Vibration Syndrome (HAVS) provides essential knowledge to help you understand and manage the risks associated with vibration exposure in the workplace. You will learn about HAVS and its symptoms, including how it affects the hands and arms. The course covers common conditions related to HAVS, such as Vibration White Finger and Carpal Tunnel Syndrome. You will also explore the relevant laws and regulations that govern workplace safety concerning vibration hazards. The training includes practical methods for identifying and controlling risks, helping you implement effective safety measures. Additionally, you'll gain skills in conducting assessments and providing HAVS training to others. By the end of this course, you will be equipped to create a safer work environment, reducing the risk of HAVS for yourself and your colleagues. Course Curriculum Module 01: Introduction to Hand-arm Vibration and HAVS Module 02: Popular Syndromes Module 03: Laws and Regulations Module 04: Controlling Risk Module 05: HAVS Training and Assessment Learning Outcomes: Understand hand-arm vibration and its impact on health and safety. Identify common syndromes associated with hand-arm vibration exposure. Comprehend laws and regulations regarding hand-arm vibration. Implement strategies for controlling risks of hand-arm vibration. Conduct effective HAVS training and assessment in the workplace. Recognise symptoms and prevention techniques for HAVS. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Health and safety officers Occupational health specialists Construction industry workers Manufacturing industry employees Employers managing vibration risks Career path Health and Safety Advisor Occupational Health Nurse Environmental Health Officer Construction Site Manager Manufacturing Supervisor Compliance Officer Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
24-Hour Flash Sale! Prices Reduced Like Never Before!! In their formative years, children require a safe and nurturing environment. After parents, nursery teachers establish this kind of atmosphere to promote children's healthy development. Moreover, they are responsible for raising the children and educating them in the fundamentals of life and education. For this reason, we've come up with this exceptional "Nursery Teacher" course that'll provide you with a complete understanding of a nursery teacher's roles and responsibilities. This course bundle talks about the core of early years education, starting with comprehensive Nursery Teacher Training and moving through the critical aspects of EYFS Teaching, Phonics in Early Years Settings, and the pivotal Impact of Play on Early Childhood Learning. Furthermore, it addresses the challenges and strategies surrounding Home Education and Child Language Disorder (CLD), equipping educators with the understanding and tools to support every child's communication journey. Course 01: Nursery Teacher Training Course Course 02: EYFS Teaching Course 03: Phonics in Early Years Settings Course 04: Impact of Play on Early Childhood Learning Course 05: Home Education Course 06: Child Language Disorder (CLD) The primary obligations of a nursery teacher are covered in this course. It imparts knowledge of the early years of development. It will improve your understanding of early learning development and curriculum. You will obtain a thorough understanding of the teaching methods, educational theories, and privileges that come with the EYFS. So, enrol in this Nursery Teacher course now! Learning Outcomes: Master foundational skills in nursery teaching and early years education. Implement effective phonics teaching strategies in early learning settings. Understand and apply the principles of EYFS in teaching practices. Recognize the critical role of play in early childhood learning. Identify and support children with language and communication disorders. Create inclusive, stimulating, and nurturing learning environments for young learners. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Nursery Teacher Course Module 1: Introduction to EYFS Module 2: Importance of Early Years in Development Module 3: EYFS Teaching Techniques Module 4: Working as an EYFS Teacher Module 5: The EYFS Educational Philosophies and Privileges Module 6: Curriculum and Developing Early Learning Module 7: Play and Learning in Children's Education Module 8: Observation and Assessment of Children in the Early Years Setting Module 9: Understanding SEN in children Module 10: Working with Children Having Special Needs Module 11: Health and Safety of Children in the Early Years Module 12: Safeguarding, Protection and Welfare of Young Children Module 13: Understanding Mental Health in Children Module 14: Self-Management and Dealing with Stress Module 15: Working in Partnership with Parents and Carers Course 02: EYFS Teaching Module 01: Introduction to EYFS Module 02: Importance of Early Years in Development Module 03: EYFS Teaching Techniques Module 04: Working as an EYFS Teacher Module 05: Promoting Learning and Development Module 06: Children Having Special Education Needs or Disabilities Module 08: Welfare Requirements Module 09: The EYFS Educational Philosophies and Privileges Module 10: Registration, Inspection, and Quality Improvement Module 11: EYFS Framework in 2021 Course 03: Phonics in Early Years Settings Module 01: Introduction to Phonics Education Module 02: Role of Early Phonics Teaching Module 03: Career as Phonics Teacher Module 04: Teaching Phonics Module 05: Jolly Phonics Module 06: Involving Parents and Carers Module 07: Speaking and Phonological Awareness Module 08: Systematic Assessment and Record Keeping Module 09: Meeting Individual Needs Module 10: Cognitive Approaches in Dyslexia Module 11: Phonics for Deaf Children Module 12: Teaching Higher Level of Phonics Module 13: Workbook ââ¬' Phonics in Early Years Settings =========>>>>> And 3 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*6 = £78) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring nursery teachers EYFS practitioners Early years educators Phonics instructors Special needs assistants Childcare workers Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Nursery Teacher - £18,000 to £25,000 EYFS Coordinator - £22,000 to £30,000 Phonics Specialist - £20,000 to £25,000 SEN Assistant - £17,000 to £22,000 Childcare Worker - £16,000 to £20,000 Early Years Practitioner - £18,000 to £23,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.
Duration 3 Days 18 CPD hours This course is intended for This course is most suited for IT professionals who have a need to understand the current requirements and core competences for managing IT in mission-critical environments. Overview After completion of the course the participant will be able to: 1. Provide guidance and implementation for IT strategy as set by senior IT and business management 2. Select and manage staff, implement training programs, career plan development and job rotation programs 3. Select, evaluate and negotiate vendors using RFI, RFP and selection criteria 4. Provide guidance for developing, testing and implementing business applications 5. Manage and/or assist in IT project management 6. Design and implement service management processes for incident, problem and change management 7. Understand the need for business continuity and design the business continuity plan 8. Review and implement information security practices and controls 9. Assist and initiate risk management practices 10. Understand and select new technologies such as cloud computing, big data, Internet of Things and social media to support business change demands 11. Select strategies for information management 12. Measure and improve quality of IT services CITS is designed to teach the skills, knowledge and competencies required of the modern IT specialist working at the senior professional, team-leader, supervisor or management level in IT management. IT Strategy The need for Information Technology Enterprise architecture Service catalogue Service level management Sustainable development IT Organisation Personnel need Roles and responsibilities Sourcing Selection process Hiring staff Managing staff Career planning Training / job rotation Performance appraisal Staff departures Vendor Selection / Management The importance of vendors Vendor selection Request For Information (RFI) Request For Proposal (RFP) Proposal evaluation Vendor reference checks Contract negotiation Contract management Vendor management Re-compete vendors Project Management Methodologies Project organisation Starting up / initiating Planning / initiation a project Risk Quality Scope Work / Product Breakdown Structure PERT diagram / Gantt chart Cost Communication Application Management Software Development Life Cycle (SDLC) Software Quality Assurance (SQA) Requirements Development Testing Adoption (implementation) Maintenance Service Management Incident management Problem management Change management Business Continuity Management Standards and guidelines Objectives Context Interested parties Scope Roles and responsibilities Resources and competences Awareness and communication Documentation Business Impact Analysis Risk Management Guidelines Context establishment Identification Analysis Evaluation Treatment Communication Monitoring and control Information Security Management Standards Confidentiality Integrity Availability Controls types Guideline for controls selection Control categories Information security awareness Security incident response Information and Knowledge Management Information management Data management Information management - technologies Business intelligence Data management - technologies Best practices in data governance Pitfalls in data governance Business Change Management Business change Frameworks, models and techniques Needs identification Cloud computing Social media / digital marketing Big data Internet of Things (IoT) Quality Management Standards, guidelines and frameworks Objectives Activities Services review Customer feedback Customer survey Key Performance Indicators (KPI) Metrics Scorecards and reports Quality register Exam Actual course outline may vary depending on offering center. Contact your sales representative for more information.