2211 Audit courses delivered Online

Understanding the Safe Handling of Medication in Health & Social Care The purpose of this course is to provide everyone who is involved in the care sector with the essential knowledge required to provide the best professional approach to the managing and safe handling of medicines. The Level 2 - Understanding the Safe Handling of Medication in Health & Social Care qualification covers the different medications and their applications. You will also learn how to safely store and dispose of medicines, how to administer medicines safely, and how to ensure that record-keeping and audits are completed properly. Learning Outcomes After completing this Level 2 - Understanding the Safe Handling of Medication in Health & Social Care course, the learner will be able to: Gain a general understanding of different types of medication and their use. Gain in-depth knowledge of the procedures for obtaining, storing, administering and disposing of medication. Understand the legislation and the audit process related to medication and issues of responsibility and accountability. Understand the record-keeping process for medication. Bundle Courses: Course 01: Level 2 Understanding the Safe Handling of Medication in Health & Social Care Course 02: Healthcare Management Training Course 03: Level 3 Diploma in Healthcare Support Course 04: Level 3 Award in Health and Social Care Course 05: Level 2 Certificate in Preparing to Work in Adult Social Care Course 06: Level 2 Certificate in Awareness of Mental Health Problems Course 07: Domestic Violence and Abuse Awareness Diploma Understanding the Safe Handling of Medication in Health & Social Care Course Curriculum of Level 2 - Understanding the Safe Handling of Medication in Health & Social Care Module 01: Understand Medication and Prescriptions Module 02: Supply, Storage and Disposal of Medication Module 03: Understand the Requirements for the Safe Administration of Medication Module 04: Record Keeping and Audit Processes for Medication Assessment Method of Understanding the Safe Handling of Medication in Health & Social Care After completing each module of the Understanding the Safe Handling of Medication in Health & Social Care Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Understanding the Safe Handling of Medication in Health & Social Care After completing the MCQ/Assignment assessment for this Understanding the Safe Handling of Medication in Health & Social Care course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Understanding the Safe Handling of Medication in Health & Social Care This qualification is ideal for students who want to improve their knowledge of the safe handling of medicines. Requirements Understanding the Safe Handling of Medication in Health & Social Care There are no specific requirements for this Certificate in Understanding the Safe Handling of Medication in Health & Social Care course because it does not require any advanced knowledge or skills. Career path Understanding the Safe Handling of Medication in Health & Social Care Level 2 - Understanding the Safe Handling of Medication in Health & Social Care course is designed for anyone who wants to start a career in care and wishes to handle medication. It can lead to roles such as Care Worker or Pharmacy Assistant. Certificates Certificate of completion Digital certificate - Included

Sepsis Awareness Certification Sepsis is an alarming illness that effects more than 30 million individuals around the world. Upwards of 44,000 individuals in the UK kick the bucket each year due to the ailment and its confusions. While specialists know how it happens - the body assaults itself in light of a disease - nobody truly comprehends why it occurs. Shockingly, the outcome is a possibly lethal sickness that can strike whenever. The most ideal approach to treat and forestall future cases is to learn all that you can about the sickness. This course expounds on sepsis. We start by talking about the different danger factors that could make somebody more defenseless to sepsis. Then, we audit the significant signs and indications of sepsis, giving you data on when treatment ought to be begun. The course additionally audits the different ways clinical staff and patients can decrease the danger of creating sepsis. At long last, we talk about the treatment alternatives that are accessible. You Will Learn: Which gatherings are at the most noteworthy danger of creating sepsis following an underlying disease Step by step instructions to appropriately clean an injury or consume to lessen the danger of a disease What the three phases of sepsis are, alongside the signs and manifestations present at each stage How sepsis can be forestalled, and the significance of anti-infection agents What the particular courses of treatment for sepsis are Advantages of Taking This Course: You will actually want to distinguish hazard factors which make individuals defenseless against sepsis You will comprehend the different ways you can keep diseases from happening You will comprehend why it is so essential to take anti-infection agents precisely as recommended You will find out about the treatment techniques for sepsis

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Office Admin and Reception Skills will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Office Admin and Reception Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Receptionist : Office Admin and Reception Skills developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Receptionist : Office Admin and Reception Skills Course. **Courses are included in this Receptionist : Office Admin and Reception Skills Bundle Course Course 01: Receptionist : Office Admin and Reception Skills Course 02: Communication Skills Course Course 03: Level 4 Time Management Course Course 04: Level 5 Negotiation Skills Course Course 05: Level 5 Report Writing Course Course 06: Level 4 Copy Writing Course Course 07: Level 2 Customer Service Course 08: Level 1 Certificate in Well-being Course 09: Mental Health Support Worker Course 10: Level 3 Diploma in Healthcare Support ***Others Included of Receptionist : Office Admin and Reception Skills Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Office Admin and Reception Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Level 1 Certificate in Well-being*** ------------------- ***Mental Health Support Worker*** ------------------- ***Level 3 Diploma in Healthcare Support*** ------------------- Assessment Method After completing each module of the Receptionist : Office Admin and Reception Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Receptionist : Office Admin and Reception Skills, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Office Admin and Reception Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Receptionist : Office Admin and Reception Skills because it does not require any advanced knowledge or skills. Students who intend to enrol in this Receptionist : Office Admin and Reception Skills must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Receptionist : Office Admin and Reception Skills, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want In this course, you will learn about food safety measures for the catering industry. You will learn important strategies for food handling, food storage, and hygiene practices specific to catering environments. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand what are different interior design styles Learn Interior design principles and elements Get to know about design recipes and elements Learn what are various design principles Get aware of interior design colours, the colour schemes, and colour terminology Know what are colour basics and neutral colours Understand interior design space planning Learn what constitutes interior design textiles and fabrics Understand what is styling and staging in Interior designing Learn the difference between efficient and poorly planned spaces Why Food Safety in Catering Training Course right for you? This comprehensive online course is designed for those who want to understand the latest safety measures to control food hazards, food storage, food preparation, and personal hygiene. You will be guided on methods and procedures to deal with food contamination, direct and indirect cross-contamination, bacterial growth, and tips for fridge safety. This food safety in catering online course will equip you with knowledge and best practices to maintain excellent food safety in the workplace. It will help learners in understanding proper food preparation, storage, and hygiene practices. Food Safety in Catering Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Delivery: Area of Focus Contamination Back Up Storage: Area of Focus Direct Cross Contamination Back Up Storage: Area of Focus Requirements for Bacterial Growth Preparation: Area of Focus Indirect Cross Contamination Preparation: Area of Focus Personal Hygiene Preparation: Area of Focus Food Poisoning The Affect of Temperature on Bacteria Service: Area of Focus Buffets and Allergens A Food Safety Audit: Area of Focus Pest Control A Food Safety Audit: Area of Focus Structure A Food Safety Audit: Area of Focus Cleaning and Disinfection. Paper Work and Revision Who should take this course? This extensive course is suitable for those who want to master Food safety in catering and want to take their career to the next level in the hospitality industry or anyone who wants to keep themselves updated on food safety standards and food storage measures to control food hazards. Entry Requirements There are no academic entry requirements for this food safety in catering online training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This food safety in catering online training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Bundle Course Course 01: Secretary : Medical Secretary & Receptionist Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 1 Certificate in Well-being Course 08: Level 2 Customer Service Course 09: Mental Health Support Worker Course 10: Workplace Stress Management Course 11: Level 2 Award in Job Search and Interview Skills ***Others Included of Medical Secretary & Receptionist Bundle Course Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** ------------------- ***Workplace Stress Management*** ------------------- ***Level 2 Award in Job Search and Interview Skills*** ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Dental Practice Administration You don't need to be a dental specialist or a medical attendant, to work in a dental practice. Filling in as a dental practice executive is an incredible course for those hoping to go into the medical care area, without going to college. A dental practice executive is a significant part in a dental practice with regards to keeping up the workplace, keeping patient records, etc. Individuals who find out about dental practice organization regularly advantage by acquiring information at a passage level situation in the medical care area. While this isn't lucrative, it is an extraordinary beginning for those requiring experience. This course will really expound on what a dental practice manager is and what their duties are. We start by clarifying the various obligations of a dental practice director. Then, we audit the abilities that are regularly needed to be a dental practice manager and the advantages of getting one. At last, we furnish you with a couple of steps that you can take to begin on the way to turning into a dental practice head and furthermore offer a few hints and guidance to help you en route. You Will Learn: What a dental practice chairman is and their job in a dental office The duties of a dental practice chairman The abilities that are needed to be a dental practice overseer Tips and counsel on the most proficient method to begin as a dental practice chairman The Benefits of Taking This Course: You will study the assistant part of a dental practice director You will find out about the various duties and abilities that are frequently expected of a dental office director You will find out about what is needed to turn into a dental office chairman

The purpose of this Certificate in Understanding the Safe Handling of Medication in Health & Social Care course is to provide everyone who is involved in the care sector with the essential knowledge required to provide the best professional approach to the managing and safe handling of medicines. The Certificate in Understanding the Safe Handling of Medication in Health & Social Carequalification covers the different medications and their applications. You will also learn how to safely store and dispose of medicines, how to administer medicines safely, and how to ensure that record-keeping and audits are completed properly. Learning Outcomes After completing this Certificate in Understanding the Safe Handling of Medication in Health & Social Care course, the learner will be able to: Gain a general understanding of different types of medication and their use. Gain in-depth knowledge of the procedures for obtaining, storing, administering and disposing of medication. Understand the legislation and the audit process related to medication and issues of responsibility and accountability. Understand the record-keeping process for medication. *****Certificate in Understanding the Safe Handling of Medication in Health & Social Care***** Course 01: Certificate in Understanding the Safe Handling of Medication in Health & Social Care Course 02: Level 2 Certificate in Understanding Safeguarding and Prevent Course 03: Level 3 Diploma in Healthcare Support [ Note: Free PDF certificate as soon as completing the Certificate in Understanding the Safe Handling of Medication in Health & Social Care course ] Course Curriculum of- Certificate in Understanding the Safe Handling of Medication in Health & Social Care Module 1: Understand Medication and Prescriptions Module 2: Supply, Storage and Disposal of Medication Module 3: Understand the Requirements for the Safe Administration of Medication Module 4: Record Keeping and Audit Processes for Medication Assessment Method After completing each module of the Certificate in Understanding the Safe Handling of Medication in Health & Social Care, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Certificate in Understanding the Safe Handling of Medication in Health & Social Care course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This qualification is ideal for students who want to improve their knowledge of the safe handling of medicines. They might be learners who want to access this training in order to advance to higher-level qualifications or learners who want to study this programme to complement other studies. Requirements There are no specific requirements for this Certificate in Understanding the Safe Handling of Medication in Health & Social Care course because it does not require any advanced knowledge or skills. Career path Certificate in Understanding the Safe Handling of Medication in Health & Social Care course is designed for anyone who wants to start a career in care and wishes to handle medication. It can lead to roles such as Care Worker or Pharmacy Assistant. Certificates Certificate of completion Digital certificate - Included

Overview From planning to auditing, a financial controller has many roles to play. Learn how to fulfil each responsibility with expertise and accuracy with our Ultimate Financial Controller Course. This course will help you gain an overall understanding in no time. At first, the course will explain the basic role of a financial controller. Then, you will explore the vitals of financial analysis. The modules will educate you on the fundamentals of ratio analysis, planning, budgeting, and forecasting. Furthermore, you should grasp the strategies of budgetary control and financial auditing. After the completion of this course, you will receive a CPD-accredited certificate of achievement. This certificate will enhance your employability in the finance sector. So, enrol today and open new doors of opportunity for yourself! Course Preview Learning Outcomes Understand the basic concepts of financial statements Develop a clear understanding of financial analysis and ratio analysis Build your expertise in financial planning, budgeting and forecasting Learn about the strategies for budgetary control Grasp your expertise in conducting financial audits Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Financial analysis Financial planning and budgeting Financial audits Who Should Take This Ultimate Financial Controller Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Ultimate Financial Controller Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Ultimate Financial Controller Course Certification After completing and passing the Ultimate Financial Controller Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Ultimate Financial Controller Course will equip you with effective skills and abilities and help you explore career paths such as  Financial Analyst Financial Controller Finance Manager Module 01: The Concept Of Financial Controller The Concept of Financial Controller 00:26:00 Module 02: Financial Statement Financial Statement 00:32:00 Module 03: Financial Analysis Financial Analysis 00:42:00 Module 04: Ratio Analysis Ratio Analysis 00:40:00 Module 05: Planning, Budgeting And Forecasting Planning, Budgeting and Forecasting 00:45:00 Module 06: Budgetary Control Budgetary Control 00:52:00 Module 07: Internal Control And Cash Internal Control and Cash 01:03:00 Module 08: Strategic Management Decision Strategic Management Decision 01:03:00 Module 09: Financial Audit Financial Audit 00:46:00 Additional Resources Resources - Financial Controller Training 00:00:00 Assignment Assignment - Financial Controller Training 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Duration 5 Days 30 CPD hours This course is intended for This course is for administrators and users who are responsible for planning, administrating and configuring an IBM FileNet P8 Platform system Overview Introduction to IBM FileNet P8 Platform - IBM FileNet P8 Platform features - IBM FileNet P8 Platform integration options - IBM FileNet P8 Platform components - IBM FileNet P8 Platform solutions Architecture and domain structures - IBM FileNet P8 Platform Architecture - Explore the core IBM FileNet P8 Platform applications - Locate P8 domain structures - Use IBM Content Navigator Manage logging - View and archive system logs - Configure trace logging Configure auditing - Create audit definitions - Prune audit entries Manage storage areas - Create a file storage area - Create a storage policy - Create an advanced storage area Build an object store - Create JDBC data sources for an object store - Create an object store - Add the repository to an IBM Content Navigator desktop Create property templates and classes - Create a choice list - Create property templates - Create document and folder classes Modify classes and properties - Change the property template name - Modify a choice list - Work with metadata dependencies Use events to trigger actions - Create a subscription with an event action - Update the event action with new code module Configure security for IBM FileNet P8 assets - Configure initial object store security - Use the Security Script wizard - Configure default instance security - Configure security inheritance - Implement designer group access - Configure role-based access Use bulk operations - Use bulk actions to modify security for multiple documents - Use bulk operations to cancel checkout of documents Configure content-based retrieval searches - Register IBM Content Search Services - Configure index partitioning - Configure content-based indexes - Create content-based searches Work with sweeps - Configure a bulk move content job - Create a disposal policy - Create a content migration policy Move IBM FileNet P8 Platform applications between environments - Configure a destination environment - Create a source environment - Export the FileNet P8 application assets - Convert and analyze the FileNet P8 assets - Import the application assets - Run a change impact analysis in command line Introduction to IBM FileNet P8 content services containers - IBM FileNet P8 content services containers - Benefits of containers - Considerations when choosing containers Organize content across the enterprise - Plan for Multitenancy - Isolate content in an IBM FileNet P8 platform system This course teaches you the configuration and administration of an IBM FileNet P8 Platform 5.5.x system. It introduces you to the key concepts of IBM FileNet P8 Platform architecture and organizing the content across the enterprise. You will learn how to build content repositories, configure metadata, create storage areas, manage security, logging, and auditing, run bulk processing, use the sweep framework, extend the functionality with Events and Subscription, migrate and deploy FileNet P8 assets between environments, and configure content-based retrieval searches Introduction to IBM FileNet P8 Platform IBM FileNet P8 Platform features IBM FileNet P8 Platform integration options IBM FileNet P8 Platform components IBM FileNet P8 Platform solutions Architecture and domain structures IBM FileNet P8 Platform Architecture Explore the core IBM FileNet P8 Platform applications Locate P8 domain structures Use IBM Content Navigator Manage logging View and archive system logs Configure trace logging Configure auditing Create audit definitions Prune audit entries Manage storage areas Create a file storage area Create a storage policy Create an advanced storage area Build an object store Create JDBC data sources for an object store Create an object store Add the repository to an IBM Content Navigator desktop Create property templates and classes Create a choice list Create property templates Create document and folder classes Modify classes and properties Change the property template name Modify a choice list Work with metadata dependencies Use events to trigger actions Create a subscription with an event action Update the event action with new code module Configure security for IBM FileNet P8 assets Use the Security Script wizard Configure default instance security Configure security inheritance Implement designer group access Configure rolebased access +O35Use bulk operations Use bulk actions to modify security for multiple documents Use bulk operations to cancel checkout of documents Configure content-based retrieval searches Register IBM Content Search Services Configure index partitioning Configure contentbased indexes Create contentbased searches Work with sweeps Configure a bulk move content job Create a disposal policy Create a content migration policy Move IBM FileNet P8 Platform applications between environments Configure a destination environment Create a source environment Export the FileNet P8 application assets Convert and analyze the FileNet P8 assets Import the application assets Run a change impact analysis in command line Introduction to IBM FileNet P8 content services container IBM FileNet P8 content services containers Benefits of containers Considerations when choosing container Organize content across the enterprise Plan for Multitenancy Isolate content in an IBM FileNet P8 platform system