As a compliance manager, your task is to make sure that your company complies with legal, ethical, and other policies & regulations. To do that, you have to come up with a strategy as well as day-to-day activities to ensure the compliance of your company's operations, personnel, and business are on track. This Diploma in Compliance Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS Our advanced audiovisual learning materials will teach you the skills to create a culture of ethical compliance in your organisation. Divided over eleven modules, you'll gain an in-depth understanding of compliance risk analysis & management that can be applied to your own context. Ensure the long-term sustainability of your business by adhering to regulations, implementing policies, and developing a strategic approach to managing compliance risk. Further, develop an advanced set of skills to augment your auditing, risk management, and compliance knowledge in order to assist your compliance team and improve company performance. Course List of Compliance Management Bundle Course: Course 01: Compliance Management Course Course 02: Admin, Secretarial & PA Course 03: Office Administration & Skills Diploma Course 04: Conflict Management Training Course 05: Decision Making and Critical Thinking Training Course 06: Sexual Harassment in the Workplace Course 07: Cross-Cultural Awareness Training Course 08: Equality & Diversity - Discrimination Course 09: Strategic Business Management Course 10: Diploma In Business Administration Course 11: Diploma in Operations Management What Will You Learn From This Compliance Management Course: Benefits & importance of compliance, responsibilities of the compliance department including 5 challenges Fundamentals of compliance management system & the basic elements of an effective compliance Elements, processes, and principles of compliance audits including the differences between internal & external audit Compliance's golden rule and how it differs from ethics Various types of risks including financial, knowledge, internal & external risks, and how to analyse them Basics of risk management and the principles as well as the processes How to evaluate risks and different options to choose from Discover numerous risk management such as bank, credit, currency, IT, project, software risks, and much more Why Prefer This Compliance Management Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Compliance Management course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum: *** Here is the curriculum breakdown of Compliance Management: Module 1: Introduction to Compliance Module 2: Compliance Management System Module 3: Basic Elements of Effective Compliance Module 4: Compliance Audit Module 5: Compliance and Ethics Module 6: Introduction to Risk and Basic Risk Types Module 7: Further Risk Types Module 8: Introduction to Risk Management Module 9: Risk Management Process Module 10: Risk Assessment and Risk Treatment Module 11: Types of Risk Management Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Compliance Management at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path Audit Manager Chief Compliance Officer Internal Auditor IT Auditor IT Risk Analyst Quality Compliance Manager Certificates Certificate of completion Digital certificate - £10 Diploma in Compliance Management at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Compliance Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)
Get ready for an exceptional online learning experience with the Accounting, Sage 50, Tax, Bookkeeping & Internal Auditor bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Accounting, Sage 50, Tax, Bookkeeping & Internal Auditor is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Accounting & Sage 50 package has something for everyone. As part of the Accounting, Sage 50, Tax, Bookkeeping & Internal Auditor package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Accounting & Sage 50 bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following CPD Accredited Courses: Introduction to Accounting Business Accounting Training Managerial Accounting Masterclass Sage 50 Accounts UK Tax Accounting Introduction to VAT Applied Accounting Xero Accounting and Bookkeeping Online Charity Accounting Banking and Finance Accounting Statements Financial Analysis Theory of Constraints, Throughput and Lean Accounting Fundamental Accounting for Small Hotel Business Internal Audit Skills Diploma Key Account Management Course Create a Website for Accounting Business QuickBooks Online Bookkeeping Diploma Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through this Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Accounting & Sage 50 Bundle. Build a strong knowledge base in your chosen course via the Accounting & Sage 50 Bundle. Benefit from the flexibility and convenience of online learning. With this package, validate your learning with a CPD certificate. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with Accounting, Sage 50, Tax, Bookkeeping & Internal Auditor, a rich anthology of 15 diverse courses. Each course in the Accounting & Sage 50 bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This Accounting, Sage 50, Tax, Bookkeeping & Internal Auditor bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Accounting, Sage 50, Tax, Bookkeeping & Internal Auditor bundle offers you the flexibility and convenience to learn at your own pace. Make the Accounting & Sage 50 package your trusted companion in your lifelong learning journey. CPD 210 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Accounting, Sage 50, Tax, Bookkeeping & Internal Auditor bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements Without any formal requirements, you can delightfully enrol in thiscourse. Career path Unleash your potential with the Accounting, Sage 50, Tax, Bookkeeping & Internal Auditor bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.
24-Hour Flash Sale! Prices Reduced Like Never Before!! Stakeholder Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Stakeholders have the power to be either a threat or a benefit to an organisation. It's about maintaining relationships between an organisation and its stakeholders. Effective stakeholder management is critical to project success. According to the Project Management Institute (PMI), amongst those organisations considered to be highly effective communicators, 80% of projects meet original goals, 71% deliver projects on time and 76% are within budget. So take a step towards becoming a reliable communicator in the field of finance with this ultimate Stakeholder Management Bundle! Transform yourself into a master of influence and strategy for Stakeholder Management. This is a specially designed course covering everything from Strategic Management to advanced Financial Modelling and Cross-cultural Communication. This comprehensive suite of courses provides the skills to effectively manage and influence diverse groups and drive successful outcomes. Whether it's navigating Corporate Strategies, mastering Agile Methodologies, or crafting Impactful Marketing Plans, you'll gain the expertise to thrive in high-stakes environments. Courses Are Included in this Stakeholder Management Bundle: Course 01: Stakeholder Management: Tools and Strategies Course 02: Strategic Management and Leadership Development Course 03: Governance and Risk Management: Navigating Corporate Strategies Course 04: Strategic Planning and Analysis for Marketing Course 05: Corporate Relationship Goals for Success Course 06: Corporate Social Responsibility Diploma Course 07: Public Speaking: Presentations like a Boss Course 08: Diploma in Workplace Professionalism Course 09: Negotiation Skills Course 10: Raise Money and Valuation for Business Course 11: Credit Control Course 12: Learn to Read, Analyse and Understand Annual Reports Course 13: Financial Analysis for Finance Reports Course 14: Financial Modelling Using Excel Course 15: Microsoft Excel Complete Course Course 16: Craft Excel Pivot Tables for Data Reporting Course 17: Internal Audit Analyst Training Course 18: Internal Compliance Auditor Course 19: Budget & Forecast Course 20: Purchase & Procurement Course 21: Merchandising Course 22: Sales Manager Management Course 23: Marketing Course 24: Ecommerce Marketing Course 25: Agile Scrum Master Certification Course 26: Six Sigma Green Belt Diploma Course 27: Lean Leadership, Culture and Management - Online Diploma Course 28: Cross-Cultural Awareness Training Diploma Certificate Course 29: Human Resources Management Course 30: Project Management Course 31: Talent Management & Employee Retention Techniques Course 32: Motivational Mentorship: Inspiring Personal and Professional Growth Course 33: Employee Training Responsibilities: Effective Training Management Course 34: Employee Hiring and Termination Training Course 35: UK Employment Law Course 36: Performance Management Course 37: Team Management Course 38: Change Management Course 39: Middle Manager Management Course 40: Workplace Communication Management Step beyond the conventional and become the strategic mastermind your organisation needs. This bundle isn't just about learning-it's about leading change and crafting a career that stands out. Embrace the journey to becoming a pivotal force in your workplace by enroling in the Stakeholder Management bundle today. Your future as a leader awaits! Learning Outcomes of this Bundle: Master stakeholder identification, engagement, and communication strategies Managing stakeholders effectively in running a project or a business Learning different theories of stakeholder management Building and developing a solid, lasting relationship with the stakeholders Understanding the potential conflicts with stakeholders This Diploma in Stakeholder Management at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer Us? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD QS. Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Stakeholder Management: Tools and Strategies Module 01: Introducing Module 02: Stakeholder Theories Module 03: Stakeholder Mapping Module 04: Building Strong Business Relationships With Stakeholders Module 05: Stakeholder Engagement Module 06: Stakeholder Engagement Through Effective Communication Module 07: Monitoring and Evaluating the Engagement Module 08: Managing Stakeholder Conflict Course 02: Strategic Management and Leadership Development Module 01: Introduction To Strategic Management Business Module 02: Strategy Formulation Module 03: Strategy Implementation Module 04: Evaluation And Control Module 05: Understanding Management And Leadership Module 06: Leadership Theories Module 07: Improving Management And Leadership Performance Course 03: Governance and Risk Management: Navigating Corporate Strategies Module 01: Introduction To Corporate Governance Module 02: Governance Structures And Mechanisms Module 03: Transparency, Disclosure, And Ethics Module 04: Corporate Governance In ESG Module 05: Introduction To Risk Management Module 06: Risk And Types Of Risk Module 07: Risk Management Process Module 08: Compliance And Ethics Module 09: Compliance Audit =========>>>>> And 37 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*40 = £520) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 510 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring business leaders Project managers Financial analysts HR professionals Marketing executives Compliance officers Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Strategic Project Manager: £55,000 - £85,000 Financial Analyst: £35,000 - £60,000 HR Manager: £40,000 - £65,000 Marketing Director: £60,000 - £100,000 Compliance Manager: £50,000 - £75,000 Business Consultant: £50,000 - £90,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Stakeholder Management at QLS Level 4 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.
Foods are sensitive things and there are many potential health hazards related to food if foods aren't produced and handled properly. That's why there are many legal responsibilities in food handling. Anyone who wants to work in the food sector must be aware of the food hygiene best practices before involved in food handling and catering. This Food Safety in Catering (UK) Course is designed to teach the learners about every aspect of food safety and hygiene that is required to prevent health hazards related to food. This course covers the essential rules and legal responsibilities that every professional working in the catering or hospitality sector should know. You'll learn about the best food hygiene practices to prepare, maintain and serve safe foods for your customers. These include storing food correctly, keeping ingredients at the right temperature, cleanliness of the kitchen and looking after your own personal hygiene. In the UK, it is a legal requirement that all food handlers are trained in food safety or adequately supervised. Completion of the activities in the course will, therefore, provide evidence of suitable training. What you'll learn Maintain excellent food safety in the workplace and achieve good EHO scores. Who is this Course for? This course a perfect fit for anyone who is involved in food handling and catering such as: Managers Food retailers Restaurant owners Chefs Waiters Catering staffs Requirements Nor formal qualification is required to take this course. This course fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time, without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course and will be equipped with the necessary knowledge and skills required to succeed in this sector. All of our courses are CPD and IAO accredited, so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction Introduction FREE 00:03:00 Delivery: area of focus contamination Contamination FREE 00:04:00 Back up storage: area of focus direct cross contamination Back up storage: area of focus sources direct cross contamination and fridges. 00:03:00 Back up storage: Area of focus requirements for bacterial growth Back up storage: Area of focus requirements for bacterial growth 00:05:00 A recap and tips for fridge safety 00:02:00 Back up storage tasks 00:01:00 Preparation: Area of focus indirect cross contamination An introduction to indirect cross contamination 00:01:00 Examples of indirect cross contamination 00:02:00 Cross contamination controls 00:02:00 Preparation: Area of focus personal hygiene. Personal Hygiene Exercise 00:01:00 Personal Hygiene standards and risks of poor hygiene 00:05:00 Hand washing task 00:01:00 Preparation: Area of focus food poisoning Introduction to food poisoning 00:02:00 Food Poisoning symptoms exercise 00:04:00 Course recap 00:05:00 The affect of temperature on bacteria The affect of temperature on bacteria 00:05:00 Focus on temperature 00:04:00 Introducing the temperature task 00:01:00 A reminder of the turkey 00:01:00 Service; areas of focus buffets and allergens Buffet temperatures 00:03:00 Allergens 00:06:00 Allergens: an update in legislation 00:01:00 Allergen and buffet task 00:01:00 A food safety audit: Area of focus pest control Examples of pests 00:03:00 Reducing the risk of pests 00:02:00 Pest task 00:01:00 A food safety audit; Area of focus structure 2 lectures Examining the structure 00:04:00 A structural task 00:01:00 A food safety audit: area of focus cleaning and disinfection. Cleaning and disinfection definitions 00:03:00 Checking your standards 00:01:00 Cleaning task 00:01:00 Paper work and revision Due Diligence 00:02:00 Paper work and revision 00:01:00 A final goodbye 00:01:00 Resources Resources - Food Safety in Catering (UK) 00:00:00
Duration 2 Days 12 CPD hours This course is intended for The COBIT 2019 Foundation course would suit candidates working in the following IT professions or areas: IT Auditors IT Managers IT Quality professionals IT Leadership IT Developers Process practitioners Managers in IT service providing firms The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview This COBIT 2019 Foundation course is designed as an introduction to COBIT 2019 and enables you to understand how an integrated business framework for the governance and management of enterprise IT can be utilized to achieve IT business integration, cost reductions and increased productivity. The syllabus areas that this course is designed to cover are: New framework introduction Key concepts and terminology Governance and Framework Principles Governance system and components Governance and management objectives Performance management Designing a tailored governance system COBIT 2019 builds on and integrates more than 25 years of development in this field, not only incorporating new insights from science, but also operationalizing these insights as practice. The heart of the COBIT framework updates COBIT principles while laying out the structure of the overall framework including: New concepts are introduced and terminology is explained?the COBIT Core Model and its 40 governance and management objectives provide the platform for establishing your governance program. The performance management system is updated and allows the flexibility to use maturity measurements as well as capability measurements. Introductions to design factors and focus areas offer additional practical guidance on flexible adoption of COBIT 2019, whether for specific projects or full implementation. From its foundation in the IT audit community, COBIT has developed into a broader and more comprehensive information and technology (I&T) governance and management framework and continues to establish itself as a generally accepted framework for I&T governance. 1 - COBIT 5 OVERVIEW AND INTRODUCTION Course Administration Course Objectives Exam Overview Certification Scheme History of COBIT COBIT 2019 Improvements Major differences with 2019 Misconceptions about COBIT COBIT and Other Standards 2 - KEY CONCEPTS AND TERMINOLOGY Introduction to Enterprise Governance of Information and Technology Benefits of Information and Technology Governance COBIT Information and Technology Governance Framework Distinction of Governance and Management Three Principles of a Governance Framework Six Principles for a Governance System 3 - GOVERNANCE SYSTEMS AND COMPONENTS Introduction to the Components of a Governance System Processes and Capability Levels Organizational Structures and Defined Roles Information Flows and Items People, Skills and Competencies Principles, Policies and Frameworks Culture, Ethics and Behavior Services, Infrastructure and Applications 4 - GOVERNANCE MANAGEMENT OBJECTIVES Governance and Management Objectives Publication Governance and Management Objectives Governance and Management Objectives Core Model Evaluate, Direct and Monitor Align, Plan and Organize Build, Acquire and Implement Deliver, Service and Support Monitor, Evaluate and Assess 5 - GOALS CASCADE Governance and Management Objective Relationships Governance and Management Objective Descriptions High-Level Information Example Introduction to the Goals Cascade Enterprise Goals Alignment Goals Mapping Tables ? Appendix A 6 - PERFORMANCE MANAGEMENT Introduction to Performance Management COBIT Performance Management Principles COBIT Performance Management (CPM) Overview Process Capability Levels Rating Process Activities Focus Area Maturity Levels Performance Management of Organizational Structures Performance Management of Information Items Performance Management of Culture and Behavior 7 - DESIGNING A TAILORED GOVERNANCE SYSTEM The Need for Tailoring Design Factors Enterprise Strategy Enterprise Goals Risk Profile I&T Related Issues Threat Landscape Compliance Requirements Role of IT Sourcing Model for IT IT Implementation Methods Technology Adoption Strategy Enterprise Size Focus Areas Designing a Tailored Governance System Management Objective Priority and Target Capability Levels Component Variations Specific Focus Areas Stages and Steps in the Design Process 8 - IMPLEMENTING ENTERPRISE GOVERNANCE OF IT The Business Case The COBIT Implementation Guide Purpose COBIT Implementation Approach Phase 1 ? What are the Drivers Phase 2 ? Where are we Now Phase 3 ? Where do we Want to be Phase 4 ? What Needs to be Done Phase 5 ? How do we get There Phase 6 ? Did we get There Phase 7 How do we Weep the Momentum Going? EGIT Implementation Program Challenges
Duration 4.125 Days 24.75 CPD hours This course is intended for The job roles best suited to the material in this course are: Managers or consultants involved in Environmental Management, Expert advisors seeking to master the implementation of an Environmental Management System, Individuals responsible for maintaining conformance with EMS requirements , EMS team members Overview Acknowledge the correlation between ISO 14001, ISO 14040 and other standards and regulatory frameworks Master the concepts, approaches, methods and techniques used for the implementation and effective management of an EMS Learn how to interpret the ISO 14001 requirements in the specific context of an organization Learn how to support an organization to effectively plan, implement, manage, monitor and maintain an EMS Acquire the expertise to advise an organization in implementing Environmental Management System best practices ISO 14001 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining an Environmental Management System (EMS) based on ISO 14001. During this training course, you will also gain a thorough understanding of the best practices of Environmental Management Systems, consequently reducing an organization?s negative environmental impacts and improving its overall performance and efficiency Introduction to ISO 14001 and initiation of an EMS Course objective and structure Standard and regulatory framework Environmental Management System (EMS) Fundamental principles of environmental management Initiating the EMS implementation Understanding the organization and clarifying the environmental objectives Analysis of the existing management system Plan the implementation of the EMS Leadership and approval of the EMS project EMS scope Policies for environmental management Risk assessment Definition of the organizational structure of environmental management Implementation of an EMS Definition of the document management process Design of controls and drafting of specific policies & procedures Communication plan Training and awareness plan Implementation of controls Incident Management Operations Management EMS monitoring, measurement, continuous improvement and preparation for certification audit Monitoring, measurement, analysis and evaluation Internal audit Management review Treatment of problems and non-conformities Continual improvement Preparing for the certification audit Competence and evaluation of implementers Closing the training
Duration 4.125 Days 24.75 CPD hours This course is intended for The job roles best suited to the material in this course are: Project managers and consultants involved in and concerned with the implementation of an ISMS, expert advisors seeking to master the implementation of an ISMS, individuals responsible for ensuring conformity to information security requirements within an organization Overview Master the concepts, approaches, methods and techniques used for the implementation and effective management of an ISMS Learn how to interpret the ISO/IEC 27001 requirements in the specific context of an organization Learn how to support an organization to effectively plan, implement, manage, monitor and maintain an ISMS Acknowledge the correlation between ISO/IEC 27001, ISO/IEC 27002 and other standards and regulatory frameworks Acquire the expertise to advise an organization in implementing Information Security Management System best practices This training course is designed to prepare you to implement an information security management system (ISMS) based on the requirements of ISO/IEC 27001. It aims to provide a comprehensive understanding of the best practices of an ISMS and a framework for its continual management and improvement. Introduction to ISO/IEC 27001 and initiation of an ISMS Training course objectives and structure Standards and regulatory frameworks Information Security Management System (ISMS) Fundamental information security concepts and principles Initiation of the ISMS implementation Understanding the organization and its context ISMS scope Planning the implementation of an ISMS Leadership and project approval Organizational structure Analysis of the existing system Information security policy Risk management Statement of Applicability Implementation of an ISMS Documented information management Selection and design of controls Implementation of controls Trends and technologies Communication Competence and awareness Security operations management ISMS monitoring, continual improvement, and preparation for the certification audit Monitoring, measurement, analysis, and evaluation Internal audit h Management review Treatment of nonconformities Continual improvement Preparing for the certification audit Certification process and closing of the training course